2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints: engine
1,428 reports, newest first. Show all
Engine, Sep 27, 2017
TOOK THE CAR IN FOR A ROUTINE OIL CHANGE AND WAS TOLD I HAD A MAJOR OIL LEAK
Power train, Engine, Sep 26, 2017
WHILE OPERATING ON INTERSTATE 90 EWD ENGINE RPMS WENT FROM ABT 3000 RPM'S TO 5000 RPM, WHILE ATTEMPTING TO ACCERLATE FROM ABT 65 MPH TO 70 MPH.
Service brakes, Engine, Sep 22, 2017
VACUUM PUMP SEIZED UP CAUSING THE BOLT CONNECTING IT TO THE CAMSHAFT TO SHEAR OFF AND DAMAGE THE TURBO'S AND ENGINE. THIS HAPPENED WHILE GOING 70 MPH ON A FREEWAY. I HAD TO USE EVASIVE ACTION TO GET IT OFF THE ROAD.
Engine, Sep 20, 2017
WHEN AT A STOP LIGHT AND ACCELERATE TO GO , THE CAR LOST POWER COMPLETELY AND WAS IN THE LANE OF TRAFFIC AND COULDNT GO . STOP AND RESTART AND CAR WAS ABLE TO GO. TOOK TO DEALER AND 1200$ LATER THEY SAID A FUEL RELAY SWITCH WAS BAD AND THEY FIXED IT , MONTH LATER STARTS HAPPENING AGAIN . NOW EVEN MORE OFTEN THAN BEFORE . NOW THEY TELL ME AT FORD THAT A RELAY IS STOPPING THE COMPUTER AND THEY ARE GOING TO RUN A WIRE SEPERATE TO BYPASS THE RELAY TO FIX THE PROBLEM.. IVE READ ABOUT THE RECALL OF THIS MODEL IN THE 2.0 L 2013 ESCAPE OF THE RELAY HARNESS NO WIRED CORECTLY AND CAN CAUSE THE COMPUTER MODULE TO RESET CAUSING A PAUSE IN POWER FROM OVERHEATING THE MODEM. ITS THE SAME SYMPTOMS EXACTLY THOUGH IT MAY NOT BE THE SAME REASON. WE CANT DRIVE THE CAR THIS IS UNSAFE IT IS SITING AT DEALERS WAITING FOR REPAIR DECISION.
Engine, Sep 19, 2017
THE COOLANT LOW WARNING WAS TRIGGERED A FEW TIMES. I CHECKED AND THE COOLANT WAS REALLY LOW AND HAD TO ADD A LOT TO THE RIGHT LEVEL. IT MIGHT HAVE THE COOLANT LEAKING PROBLEMS THAT IS SIMILAR TO THE OTHER 2013 ESCAPES BEING RECALLED. BUT MINE WAS NOT INCLUDED IN THE RECALL.
Engine, Sep 14, 2017
CAR WILL STALL AT RANDOM TIMES WITH NO WARNING. THIS CAN HAPPEN WHILE DRIVING OR , OR JUST AFTER STARTING, IT IS RANDOM. IT WILL GIVE A SYSTEM MALFUNCTION/ENGINE FAILURE MESSAGE BUT IT GOES AWAY WHEN THE CAR RESTARTS, WHICH IS USUALLY DOES WITH NO PROBLEM. NO DIAGNOSTIC CODE IS LOGGED AND THE DEALER CANNOT RECREATE THE PROBLEM. THIS HAPPENS SEVERAL TIMES A MONTH NOW. SYMPTOMS, MODEL, MANUFACTURE DATE & LOCATION ALL MATCH WITH RECALL #15V813, BUT OUR VIN # DOES NOT PULL FOR THIS RECALL SO DEALER WILL NOT FIX. DEALER WILL NOT DO ANYTHING UNTIL THEY RECREATE THE PROBLEM, WHICH THEY WERE UNABLE TO DO. THIS HAS BEEN GOING ON FOR MONTHS, BUT BECOMING MORE FREQUENT NOW. HAVE CALLED THE FORD CUSTOMER SERVICE NUMBER AND THEY LOGGED OUR INFORMATION, BUT NOT SURE WHAT THAT IS SUPPOSED TO DO. THE QUESTIONS ON THIS FORM ARE FOR AN ISOLATED EVENT, SO I AM ANSWERING THEM WITH MOST RECENT INFO, BUT THIS HAS HAPPENED MANY TIMES. HELP!
Engine, Sep 2, 2017
THE CAR IS OVERHEATING WITH NO WARNING LIGHTS OR ANYTHING THIS IS NOT A STAND ALONE PROBLEM MANY PEOPLE ARE HAVING THIS ISSUE I PARKED THE CAR THEN WENT TO RESTART IT AND THE WARNING SIGN CAME UP SAYING THE ENGINE WAS HOT AN THE GAUGE WENT TO THE RED
Other or unspecified, Engine, Fuel/propulsion system, Aug 28, 2017
FIRST INCIDENT: AUGUST 3RD 2016 WHILE DRIVING 50MPH CAR DISPLAYED A ENGINE OVERHEATING WARNING MESSAGE AND SLOWED DOWN AS I PULLED OFF THE ROAD. AFTER A FEW MINUTES I WAS ABLE TO DRIVE AGAIN AND THE MESSAGE DID NOT REAPPEAR, THE CHECK ENGINE LIGHT WAS ON. I TOOK THE CAR TO KEARNEY PERSON FORD 7303 CLAIREMONT MESA BLVD SAN DIEGO, CA 92111 THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG AND TURNED THE CHECK ENGINE LIGHT OFF. SECOND INCIDENT: DRIVING TO WORK EARLIER THIS YEAR 2017 I GOT THE SAME MESSAGE THAT MY ENGINE COOLANT WAS LOW, AND TO SLOW DOWN BECAUSE OF CRITICAL OVERHEATING, EVEN THOUGH I HAD JUST HAD THE CAR SERVICED FOR A REGULAR MAINTENANCE CHECK, ONCE AGAIN AT KEARNY PERSON FORD. I WAS DRIVING NORMALLY ON A ROAD AT AROUND 30-40MPH BUT ACCELERATING WHEN THE MESSAGE POPPED UP. I REFILED THE COOLANT AS THE CHECK ENGINE LIGHT DID NOT TURN ON. THIRD INCIDENT: THIS WAS THE MOST DANGEROUS TIME. CRITICAL ENGINE OVERHEATING MESSAGE AND LOW COOLANT MESSAGE POPPED UP WITHOUT WARNING WHILE DRIVING UP HILL IN TRAFFIC GOING ABOUT 20MPH ON THE I-5S AT THE IN CALIFORNIA GRAPEVINE. THE ENGINE NEARLY SHUT OFF AND LIMPED ON JUST A COUPLE CYLINDERS AS I TRIED TO GET TO THE SHOULDER. SMOKE WAS COMING OUT FROM UNDER THE HOOD AND THE ENGINE WAS HOT. IT ALL HAPPENED IMMEDIATELY AND WITHOUT WARNING, THE TEMP GAUGE WAS NORMAL AND THEN BAM! OVERHEATED WITH WARNING MESSAGES CRIPPLING THE CAR. DRIVING SLOWLY BUT THE WEATHER WAS HOT IT WAS NEARLY 110 DEGREES OUTSIDE. SEEMS SUPER DANGEROUS. BECAUSE OF THE LACK OF WARNING WHEN THESE INCIDENTS HAPPEN. THE WAY THAT THE COOLANT JUST DISAPPEARS, AND THE SMOKE AND CHANCE OF FIRE.
Engine, Aug 24, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 70 MPH UP AN INCLINE, THE OVERHEATING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD FAIRFIELD (3050 AUTO MALL CT, FAIRFIELD, CA 94534), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE MANUFACTURER TRANSFERRED THE CONTACT DIRECTLY TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Engine, Fuel/propulsion system, Aug 22, 2017, fire
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED OVERHEATING AND THE CHECK ENGINE AND LOW COOLANT WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL OFF THE ROADWAY AND TURN OFF THE IGNITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP FAILED. THE WATER PUMP WAS REPLACED AND THE COOLANT WAS REFILLED. THE NEXT DAY, WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THICK, BLACK SMOKE WAS SEEN COMING FROM THE ENGINE AND REAR OF THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBO FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. TWO DAYS LATER, WHILE DRIVING AT UNKNOWN SPEEDS, A STRONG FUEL ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC. THE DIAGNOSIS WAS UNKNOWN, BUT THE MECHANIC STATED THAT FUEL LEAKS WERE A COMMON ISSUE WITH FORD VEHICLES. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V551000 (ENGINE AND ENGINE COOLING) AND 12V336000 (FUEL SYSTEM,GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Engine, Aug 12, 2017
COOLANT LEAKING FROM ENGINE REQUIRING NEW COOLANT RESERVOIR, THERMOSTAT, BELT AND PULLEY. $1500. CHECK ENGINE LIGHT STILL COMES ON INDICATING POSSIBLE VALVE ISSUE CAUSING CAR TO OVERHEAT. DIAGNOSTIC CODE P26B7
Engine, Aug 5, 2017
AFTER PURCHASING A 2103 FORD ESCAPE ABOUT SIX MONTHS LATER I NOTICED A LOW COOLANT LIGHT ON IN THE VEHICLE. I TOOK IT TO THE FORD DEALERSHIP WHO REPORTED THE COOLANT BYPASS VALVE NEEDED REPAIR. THE VEHICLE WAS NO LONGER UNDER WARRANTY SO I PAID OUT OF POCKET FOR THE REPAIR. SIX MONTHS LATER THE LOW COOLANT LIGHT IS ON AGAIN AND HEADING TO THE DEALERSHIP FOR ANOTHER REPAIR. THERE ARE NUMEROUS COMPLAINTS REGARDING THIS ISSUE AND THE REPEATED REPAIRS. WE AS OWNERS OF FORD ESCAPE SHOULD NOT BE ASSUMING THE COST OF REPAIR EVERY SIX MONTHS FOR SOMETHING THAT SHOULD BE ON A RECALL LIST.
Engine, Jul 17, 2017
COOLANT WATER PUMP FAILURE, AFTER BELT COME OFF LOCKING STEERING WHEEL
Engine, Jul 15, 2017
IF THIS HAPPENED ON THE INTERSTATE WE COULD BE KILLED(DEAD). OUR ESCAPE HAS ONLY 10,800 MILES ON IT, AND IS DRIVEN BY MY WIFE. SHE DROVE IT IN TOWN FOR ABOUT 15 MILES 2 DAYS PREVIOUSLY. ON THIS DAY, SHE STARTED THE CAR. IDLED IT FOR ABOUT 3 MINUTES, PUT IT IN GEAR AND 400 FT. LATER THE DASH LIGHT SAID SHUT DOWN ENGINE, OVERHEAT. THE GAS PEDAL WAS IN OP.. THE CAR WOULD ONLY GO ABOUT 1 MILE PER HOUR. NO MATTER WHAT I DID TO THE GAS PEDAL IT WOULD NOT ALLOW THE CAR TO DO MORE THAN IDLE. I CHECKED UNDER THE HOOD AND SAW NO LEAKS, THE RADIATOR RESERVOIR WAS ABOUT 1/2 FULL. WE HAD THE CAR TOWED TO LANDMARK FORD IN SPFD, IL 5 DAYS LATER THEY TOLD ME THAT THE RADIATOR HOSE HAD A HOLE IN IT. (THEY THREW THE HOSE AWAY AND WOULD NOT LET ME SEE IT) WE HAVE ABSOLUTELY NO LEAKAGE STAINS ON OUR DRIVEWAY. THEY CHARGED ME $429.49 TO REPLACE THE RADIATOR HOSE. I CHECKED THE COST OF THE MOTORCRAFT HOSE AT THE AUTOPARTS STORE IT WAS $28.66. I AM LONG AGO RETIRED , BUT WAS CERTIFIED IN MANY DIFFERENT ENGINE REPAIR TYPES. THE 1ST THING WE ALWAYS CHECKED WAS THE THERMOSTAT. THEY DID NOT TEST OR REPLACE THE THERMOSTAT ACCORDING TO THEIR BILL. I SUSPECT FRAUD FROM THE DEALER, BUT THIS IS NOT YOUR CONCERN. WHAT IS THE CONCERN IS THE PROBABLE CAUSE OF INJURY OR DEATH WHEN THE ENGINE COMPUTER LIGHTS THE DASH AND STOPS THE ACCELERATOR FUNCTION. ON A HIGHWAY THAT CAN AND PROBABLY WILL CAUSE AN ACCIDENT.. THANK YOU --[XXX], [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Engine, Jun 21, 2017, fire
ENGINE CAUGHT ON FIRE AND WAS ONLY LESS THAN 5 MILES FROM HOME, NO WARNING SIGNS NO COMPUTER INDICATING PROBLEMS, NO OIL LEAKS NO COOLANT PROBLEMS. HAPPENED ON MY WAY TO WORK, DRIVING ON A CITY STREET GOING 40MPH, HAPPENED AROUND 615AM. SMOKE -WAS POURING OUT OF THE ENGINE COMPARTMENT, PULLED INTO A 7-11 GAS STATION AND A CONCERNED CITIZEN CAME TO HELP, HE OPENED THE HOOD AND REMOVED THE ENGINE COVER AND I SAW FLAMES COMING FROM THE BACK OF THE ENGINE BY THE FIREWALL, HE USED AN EXTINGUISHER TO PUT IT OUT. CAR WAS TOWED TO MY HOUSE AND INSURANCE CALLED, IT WAS SENT TO A GARAGE PER INSURANCE BUT IT WAS THEN SENT ONTO A FORD DEALERSHIP, THEY ARE NOW LOOKING TO SEE IF IT IS CAUSED BY A RECALL.
Electrical system, Engine, Jun 14, 2017
2013 FORD ESCAPE SE 1.6 L 4CYL I HOPE THERE IS AN INVESTIGATION THAT IS ON GOING. MY FORD IS OVER HEATING AND SOMETIMES IT WONT START BECAUSE OF A SOFTWARE FIX THAT WAS SUPPOSED TO FIX THE PROBLEM. TURNS OUT IT DELAYS THE INEVITABLE. MY CAR IS NOW AT THE FORD DEALER FOR THE SECOND TIME. TO MAKE THINGS WORSE, I WOKE UP ONE DAY AND MY POWER STEERING DIDNT WORK. I GO TO WORK WITH NO POWER STEERING AND WHEN I START IT AGAIN IT WORKS, VERY WEIRD. ALL IN ALL, I DO NOT THINK FORD DID ENOUGH. THE COOLANT SYSTEM OR THE ENGINE NEEDS TO BE REPLACED.
Engine, Jun 9, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND SUDDENLY STALLED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND RESTART THE VEHICLE BEFORE THE GEAR COULD BE SWITCHED TO DRIVE ONCE THE VEHICLE WAS STARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUTO NATION) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE IDENTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TR
Service brakes, Engine, Jun 5, 2017
CATASTROPHIC LOSS OF BRAKING AT 65 MPH ON HIGHWAY WITHOUT WARNING. SATURDAY EVENING APRIL, 29, 2017 ON I-85 SOUTHBOUND WHILE SLOWING FROM 65 MPH TO EXIT AT SOUTH HILL, VA DRIVER (DAUGHTER) APPLIED BRAKES AND HAD NO POWER ASSIST. THIS PRODUCED A PEDAL THAT WAS STIFF AND HER ENTIRE BODY WEIGHT HAD TO BE USED TO CAUSE ANY SLOWING. THE VEHICLE WAS STOPPED USING THE GRADE OF THE RAMP AND E BRAKE. THE VEHICLE HAD NO WARNING LIGHTS OR INDICATIONS OF FAILURE. AFTER TOWING IT HOME SUNDAY APRIL 30TH IT WAS TAKEN TO THE DEALERSHIP. THEY DIAGNOSED A VACUUM PUMP FAILURE. THE VACUUM PUMP BEING SOLELY RESPONSIBLE FOR THE BRAKING SYSTEM CAUSES IMMEDIATE LOSS OF BRAKING ON FAILURE. THE FAILURE WAS CAUSED BY CONDITIONS SIMILAR TO THOSE PRESENT IN THE BELT DRIVEN VACUUM PUMP ON 2011-2012 FORD F-150 ECOBOOST. SEVERAL DAYS LATER WHEN THE DEALERSHIP ATTEMPTED TO FIX THE VACUUM PUMP THEY FOUND THAT THE FAILURE CAUSED THE CAM CORE COUPLER TO SHEAR. THIS ALLOWED METAL SHARDS INTO THE OIL WHICH THEN CARRIED THEM TO THE ENGINE AND TURBO DAMAGING BOTH. THE DEALERSHIP CAME BACK WITH AN ESTIMATE OF $6000 FOR JUST THE REPAIRS WITH A NEW ENGINE, HOWEVER THEY INFORMED US THAT THE TURBO NEEDED TO BE REPLACED AS WELL DUE TO THE DAMAGE. WORKERS AT THE DEALERSHIP REPORTED THAT THE COST TO FIX THE CAR FAR OUTSTRIPPED THE RESIDUAL VALUE. MILEAGE FAILURE WAS 60,921. DUE TO THE 921 MILES FORD HAS THUS FAR REFUSED TO CONSIDER ANY RECONCILIATION. AFTER EXTENSIVE RESEARCH WE HAVE FOUND THAT THIS FAILURE IS COMMON AMONG ECOBOOST ENGINES AND MAY BE MORE PREVALENT THAN IMMEDIATELY EVIDENT. A BRAKING FAILURE OF THIS MAGNITUDE COULD EASILY CAUSE SERIOUS INJURIES OR FATALITIES. IN THE CASE OF MOST WRECKS INVOLVING PRIVATELY OWNED VEHICLES THOROUGH INVESTIGATION OF CAUSE IS UNCOMMON. IF THE OCCUPANTS WERE UNABLE TO RECALL OR COMMUNICATE THE CAUSE OF THE WRECK DUE TO INJURY OR DEATH IT WOULD GO UNREPORTED.
Engine, Jun 1, 2017
ENGINE COOLANT LEAKS, ENGINE FAILURE, NOT CORRECTED BY DEALER
Power train, Engine, May 26, 2017
2013 FORD KUGA 60,000 KM. AUTOMATIC TRANSMISSION. ENGINE STALLS AT RANDOM WHILE DRIVING. STALLS BOTH AT HIGH AND LOW SPEEDS. HAS BEEN INTO DEALER FOR SERVICE FOR TWO MONTHS, FOR THE FIRST 7 WEEKS THEY "COULD NOT FIX IT BECAUSE THEY COULD NOT FIND AN ERROR CODE". AFTER I DROVE IT IN A CIRCLE AROUND THE DEALER FOR HOURS I WAS ABLE TO SHOW THEM THE PROBLEM AND THEY OBTAINED AN ERROR CODE, 'SOLENOID'. FORD SAYS "MAYBE JUST REPLACE WHOLE TRANSMISSION BECAUSE WE'RE NOT SURE OF THE PROBLEM"
Engine, May 25, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE LOW COOLANT WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT REPLACED THE COOLANT IN THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Engine, May 24, 2017
I WENT TO A USED CAR DEALERSHIP ON 05/20/2017, SAW THE 2013 FORD ESCAPE AND WAS VERY INTERESTED. I TEST DROVE THE CAR MULTIPLE TIMES, CHECKED FOR EVERYTHING I KNEW TO CHECK FOR AND DECIDED THAT I WANTED TO PURCHASE THE VEHICLE. ON MY DRIVE HOME ( 2 HOUR DRIVE) BECAUSE I HAVE ALWAYS SHOPPED THROUGH THE SAME DEALER, AND HALFWAY HOME MY CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE SHOP YESTERDAY 05/23/2017 AND FOUND OUT THAT THE TURBOCHARGER ENGINE WAS NOT WORKING, I WASN'T EVEN AWARE THAT THIS CAR HAD A TURBO CHARGER ENGINE.. KIND OF SURPRISED FORD WOULD PUT A TURBOCHARGE ENGINE IN A SUV. ANYWAY, I WAS INFORMED THAT THE PART WOULDN'T CAUSE IMMEDIATE DAMAGE, BUT EVENTUALLY THE TURBO ENGINE WOULD START FALLING APART AND WOULD CAUSE METAL DEBRIS TO SHOOT INTO MY EXHAUST, CAUSING A WHOLE WORLD OF OTHER ISSUES. THE PART TO HAVE REPLACED IS ON BACK ORDER UNTIL AUGUST BECAUSE APPARENTLY MANY PEOPLE WITH THE SAME CAR ARE HAVING THE SAME ISSUES. ITS GOING TO COST ME 1400.00 TO FIX THIS ISSUES BECAUSE I BOUGHT THE CAR "AS IS". NOT ONLY THAT, BUT THE MECHANIC SAID THAT THE CAR DOESN'T EVEN NEED A TURBOCHARGER ENGINE, BUT SINCE IT WAS BUILT IN, ITS SOMETHING YOU HAVE TO KEEP, YOU CANT JUST GET RID OF IT. AND APPROXIMATELY EVERY 50K MILES, ITS GOING TO NEED REPLACED AGAIN!!! I WAS NEVER MADE AWARE OF ANY OF THIS WHEN I PURCHASED THE CAR, AND AM NOW STUCK PAYING 11K FOR A CAR THAT ISN'T WORTH ANYTHING TO ANYONE WHO KNOWS ABOUT THE MAJOR ISSUES IT WILL CONTINUE TO HAVE. NOT TO MENTION THE LIST OF INSANE RECALLS. I FEEL LIKE I WAS LIED TO, MISLEAD ABOUT THE CONDITION OF THE CAR BUT UNFORTUNATELY, AS FAR AS I CAN TELL, THERE ISN'T ANYTHING I CAN DO ABOUT IT. ANYONE CAN CONTACT ME WITH SUGGESTIONS OR COMMENTS THROUGH MY PERSONAL EMAIL : [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, May 19, 2017
INTERMITTENT CHECK ENGINE LIGHT (HAPPENS WHEN IN PARK OR WHEN DRIVING). HOOKED UP TO CODE READER AND GOT P026B7; FOUND ONLINE THAT THE THE ENGINE COOLANT BYPASS VALVE IS DEFECTIVE, BUT NOT RECALLED (TSB 13-02-15). DEALER CONFIRMS CODE AND THAT ENGINE COOLANT BYPASS VALVE IS DEFECTIVE AND SHOULD BE REPLACED BUT REFERENCED TSB 16-0052. DESPITE THE PART BEING SO DEFECTIVE IT HAS BEEN DISCONTINUED, REDESIGNED, AND REPLACED THE DEALER CLAIMS IT ISN'T COVERED UNDER ANY FORM OF WARRANTY.
Engine, May 19, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Engine, Fuel/propulsion system, May 18, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO A DEALER. ON DIFFERENT OCCASIONS, THE CONTACT SMELLED AN ABNORMAL FUEL ODOR COMING FROM THE VENTILATION. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT NOTICED THAT COOLANT WAS MISSING. THE CONTACT CONTINUED TO REFILL THE COOLANT IN THE VEHICLE, BUT IT CONTINUED TO DEPLETE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS12347863. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.