2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
175 reports, newest first. Show all
Engine and engine cooling, Sep 6, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the Emission failure message was displayed on the instrument panel. The vehicle lost motive power and then stalled. The contact had to depress the accelerator pedal continuously to regain normal acceleration. The failure occurred four times. The vehicle was taken to the dealer where it was diagnosed that there was a fracture on the canister purge valve resulting in the fuel failing to power the engine correctly. The contact was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report a failure. The failure mileage was 108,206.
Engine and engine cooling, Aug 30, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the engine warning light illuminated. The contact stated that the engine was extremely hot; however, the engine did not overheat. The vehicle was towed to the residence. The contact's brother, who is an independent mechanic, performed diagnostic test and retrieved DTC code: P26B7. The contact stated that the code indicated that the failure was due to an engine coolant bypass valve failure. The contact was informed that the engine coolant bypass valve needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,900.
Engine and engine cooling, Vehicle speed control, Engine, Jul 30, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 189,000.
Engine and engine cooling, Jul 10, 2024
The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the engine started overheating. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the thermostat was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Engine and engine cooling, Jun 28, 2024
The contact owns a 2013 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption. The coolant temperature warning light was illuminated. The vehicle was taken to several independent mechanics, where it was diagnosed that there was coolant intrusion in the engine. The mechanics determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.
Engine, Engine and engine cooling, Jun 24, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired while the vehicle was being driven on a hill. In addition, the check engine and low coolant warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leak into the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 70,000.
Engine and engine cooling, Jun 21, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, white smoke was coming from the front of the vehicle. The contact inspected the vehicle and became aware that coolant was leaking into the engine compartment and evaporating, causing the white smoke. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact related the failure with the NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.
Engine and engine cooling, Jun 14, 2024
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, a low coolant service engine soon message was displayed. The check engine warning light illuminated. The vehicle was taken to an independent mechanic, who advised the contact that there was a leak coming from a hose. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic and repaired again. The contact stated that while attempting to start the vehicle, there was a message stating: “Excessive Engine Temperature – Turn off Engine; and Park Safely”. The vehicle was towed to the independent mechanic. The vehicle was diagnosed, and the mechanic found coolant fluid on top of the engine and cooling system hoses leaking. The independent mechanic advised the contact to take the vehicle to a dealer for assistance. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Engine and engine cooling, May 30, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant reservoir had failed, and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.
Engine and engine cooling, May 15, 2024
The contact owns a 2013 Ford Escape. The contact stated while pulling out of a parking lot and driving into traffic, the vehicle started overheating and failed to exceed 3 MPH. The contact activated the hazard lights and drove back into the parking lot. The contact parked the vehicle; however, the vehicle failed to cool down after 30 minutes. The vehicle was towed to the dealer it was purchased from, and the coolant temperature sensor and other unknown sensors were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where unknown hoses were replaced and other unknown repairs were performed; however, the failure recurred upon starting the vehicle. The vehicle was taken to an independent mechanic, where the coolant temperature sensor was replaced; however, the failure persisted in a parking lot. The contact stated that the vehicle failed to cool down after 3 hours and was parked overnight in a business parking lot. The contact returned the next day; however, the failure recurred while starting the vehicle. The contact stated that the vehicle remained parked in the business parking lot for another night and was towed to the residence on the third day. The local dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 109,000.
Engine and engine cooling, Apr 2, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at undisclosed speeds, the check engine warning light illuminated with the "Engine Overheating" message displayed. In addition, the vehicle stalled. The vehicle was towed to a dealer where the radiator, valves, gasket, cylinder head, thermostat, and several other unknown parts were replaced. The contact stated that the failure recurred repeatedly. The vehicle was towed to a different dealer where the vehicle was several other unknown repairs were performed. The contact stated that the failure persisted, and the vehicle was taken back to the first dealer where several more unknown repairs were performed. The contact stated that the failure recurred, and the vehicle was not repaired. The contact discovered NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 93,652.
Engine and engine cooling, Mar 26, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 20 MPH, there was steam coming from under the hood. The contact stated that the Low Coolant warning light was illuminated. The contact pulled over to the side of the road and checked under the hood. The vehicle was driven to a nearby independent mechanic where the contact was informed that coolant needed to be added to the reservoir. The coolant was added by the independent mechanic and the contact continued driving; however, approximately a week later, the message was displayed again. Due to the independent mechanic's diagnosis prior, the contact added coolant to the reservoir. The contact took the vehicle to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer confirmed that the recall repair for NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) was performed for the previous owner of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.
Engine and engine cooling, Mar 21, 2024
The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle the message "Add Coolant" had been displayed and the vehicle began to hesitate and sputter. The vehicle was taken to the local dealer who diagnosed that the standpipe was faulty and needed to be replaced. The standpipe was replaced but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 90,000.
Engine and engine cooling, Mar 4, 2024
The contact owns a 2013 Ford Escape. The contact stated when he started the vehicle in the morning, the vehicle was idling roughly, and clouds of white smoke was coming from the exhaust pipe. The contact stated that once the vehicle had warmed up, the smoke would stop. The contact stated no warning light was illuminated. The contact stated that additionally, he would lose forward momentum and he saw that the check engine warning light was illuminated. The contact stated that he checked the vehicle and became aware that the coolant reservoir was consistently low and needed to be refilled. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2100 (Engine and Engine Cooling). The failure mileage was approximately 160,000.
Other or unspecified, Fuel/propulsion system, Engine and engine cooling, Feb 22, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant system is experiencing major leak at the coolant stand pipe. Also vehicle is reading a protection code and vehicle appears to be overheating but it's not. Coolant leak is seeping onto the belts and hoses that were also replaced. Engine seals have also leaked and have been recently replaced several times. Vehicle is available for inspection. How was your safety or the safety of others put at risk? Safety recall 13S12 with a risk of localized overheating of the engine cylinder head that may lead to oil leaks and fires was not completed per the procedure provided by FORD motor company. The dealership that was responsible for completing the recall located at 488 U.S 1 Highway in Vero Beach Florida in 2019 is no longer operating. Several components of the 64 page recall were not completed as verified by a copy of the work order I have in my possession. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, my ford service advisor in Thomasville, GA has verified that this recall was not done properly and that my car falls under the manufacturer year that was negatively effected by this common problem with all cars produced within the same specific time frame by the manufacturer (FORD). The loss of coolant and potential overheating of the engine is a major common issue with this vehicle make/year/model. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light is currently on and a protection code for the engine overheating has displayed on dash board for several months however my service advisor has advised me to contact ford motor company. Ford has told me to file a complaint with your division. Battery also drains repeatedly.
Engine and engine cooling, Feb 6, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving approximately 50 MPH, the low coolant warning light illuminated. The vehicle was parked at the residence where coolant was added to the vehicle. On another occasion while driving at an undisclosed speed, the low coolant warning light illuminated again. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 98,924.
Engine, Engine and engine cooling, Jan 31, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the Coolant Low message was displayed, and the vehicle then lost motive power. The check engine warning light was illuminated. The contact added coolant and was able to restart the vehicle; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000.
Engine and engine cooling, Jan 17, 2024
The contact owns a 2013 Ford Escape. The contact stated that coolant was leaking from the vehicle. The contact added additional coolant, but within a week half of the coolant had leaked out. The engine was hot, and a message to “Pull Over” was displayed. The vehicle stalled. The vehicle was taken to the local dealer, who was unable to locate the leak. The vehicle was taken to an independent mechanic and the contact was informed about a recall however, the contact declined the repairs. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 89,621. The VIN was not available.
Engine, Engine and engine cooling, Jan 5, 2024
Cars is losing antifreeze with no visible leaks in engine compartment or under vehicle. Strong smell emitted around vehicle when driven.
Engine and engine cooling, Jan 5, 2024
The contact owns a 2013 Ford Escape. The contact stated that while driving approximately 40 MPH the messages "Engine overheating" and "Coolant level low" were displayed. The contact stated that the vehicle decelerated from 40 MPH to 5 MPH. The contact had coasted to the side of the roadway and waited for approximately an hour for the engine temperature to cool down before continuing to drive. The failure had occurred 3 times. The contact stated that during one failure, in addition to waiting, the coolant level was refilled above the suggested fill line and the vehicle regained proper function. The vehicle was taken to an independent mechanic where it was determined that coolant was leaking into the engine. The mechanic informed the contact that the failure was related to NHTSA Campaign Numbers: 12V551000 (Engine and Engine Cooling) and 12V431000 (Engine and Engine Cooling). The contact was referred to the dealer. The dealer was contacted and it was confirmed the VIN was not included in the recalls. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.
Engine and engine cooling, Jan 4, 2024
The contact owns a 2013 Ford Escape. The contact stated after starting the vehicle, he noticed that coolant was leaking significantly onto the ground. The contact stated that he added coolant to the vehicle and drove to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed and determined that the cylinder head plug was fractured. The mechanic determined that the failure was related to NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact stated that the manufacturer was notified of the failure and informed him that the NHTSA was responsible for the VIN selection. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.
Engine and engine cooling, Dec 27, 2023
The contact owns a 2013 Ford Escape. The contact stated that when the vehicle was started, the engine was running rough. Additionally, the contact stated that she was continually refilling the coolant reservoir due to an excessive coolant consumption. The vehicle was taken to an independent mechanic and was diagnosed with an internal coolant leak. The contact was informed that the engine needed to be taken apart for a full diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.
Engine and engine cooling, Dec 15, 2023
The contact owns a 2013 Ford Escape. The contact stated that the "Coolant Level Low," message was displayed on the instrument panel. The vehicle was taken to an independent mechanic, and it was discovered that there was a hairline crack in the coolant reservoir. The vehicle was repaired; however, the failure persisted. The contact stated that there was blueish-colored smoke coming from the vehicle upon a cold engine start. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 95,000.
Engine and engine cooling, Dec 12, 2023
The contact owns a 2013 Ford Escape. The contact stated while driving 60 MPH, the engine was misfiring, and the check engine warning light was illuminated. The contact stated that he drove to the residence. The contact stated that he used an OBD reader and retrieved DTC code: P0304 (Cylinder #4 Misfire). The dealer and the manufacturer were notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 144,618.
Other or unspecified, Engine and engine cooling, Nov 28, 2023
Water Pump is leaking which could cause a fire in the engine bay. This vehicle has a known history of this and my VIN search shows 0 unrepaired recall issues, but it still exists. Problem was inspected by and verified by my mechanic of 35 years.