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2013 Ford Escape

Problems, recalls and owner-reported issues

Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.

Complaints by model year
  14. 2,754

Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.

Primary concernEngine1,268 reports · 46% of complaints
Owner complaints2,754Filed with NHTSA
Recall relationship18 safety recallsNHTSA campaign records

What owners report most often

  1. Engine1,268
  2. Power train402
  3. Electrical system340
  4. Steering302
  5. Other or unspecified300
  6. Fuel/propulsion system248
  7. Engine and engine cooling175
  8. Vehicle speed control92

Recalls and investigations

  1. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  2. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  6. Electrical system, wiringDec 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.

    Campaign 15V813000 on NHTSA.gov

  7. Air bagsSep 26, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    Campaign 14V597000 on NHTSA.gov

  8. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

  9. Structure, body, doorMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.

    A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

    Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.

    Campaign 14V239000 on NHTSA.gov

  10. Air bags, frontal, sensor/control module-inactiveMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

    If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

    Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

    Campaign 14V237000 on NHTSA.gov

  11. Seats, front assembly, reclinerApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

    Campaign 14V164000 on NHTSA.gov

  12. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.

    Campaign 13V584000 on NHTSA.gov

  13. EngineNov 25, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.

    Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.

    Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.

    Campaign 13V583000 on NHTSA.gov

  14. Latches/locks/linkagesMar 7, 2013

    Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.

    The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.

    Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 13V085000 on NHTSA.gov

  15. Engine and engine coolingDec 3, 2012

    This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

    If flammable engine fluids come in contact with the vehicle’s hot exhaust system, a vehicle fire could occur.

    Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle’s powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V551000 on NHTSA.gov

  16. Engine and engine coolingSep 4, 2012

    Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.

    As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.

    Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V431000 on NHTSA.gov

  17. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012

    Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.

    If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.

    Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V336000 on NHTSA.gov

  18. Service brakes, hydraulic, pedals and linkagesJul 6, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.

    THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

    Campaign 12V319000 on NHTSA.gov

Representative owner complaints: engine and engine cooling

175 reports, newest first. Show all

  1. Engine and engine cooling, Dec 5, 2020

    LOSS OF COOLANT APPROXIMATELY EVERY 45 DAYS. NO VISIBLE SIGNS OF LEAKINF AND A PRESSURE TEST DID NOT SHOW ANY NON VISIBLE LEAKS. YET I HAVE TO REFILL AFTER A LOW COOLANT ERROR AS STATED. A GOOGLE SEARCH FOUND QUITE A FEW OWNERS WITH THE SAME PROBLEM ON THE 2013 MODEL.

  2. Engine and engine cooling, Aug 24, 2020

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS LEAKING COOLANT. THE COOLANT WARNING LIGHT INDICATED COOLANT LEVEL WAS LOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO LOCATE THE AREA OF THE LEAK. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. *BF THE CONSUMER STATED THAT COOLANT NEEDS TO BE FILLED EVERY 3 WEEKS DUE TO LEAK.*AS

  3. Engine and engine cooling, Aug 20, 2020

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 40-45 MPH, THE VEHICLE STALLED WITH THE COOLANT AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COOLANT STAND PIPE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE FAILURE MILEAGE WAS 122,000.*DT*DT

  4. Engine and engine cooling, Engine, Jul 1, 2020

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT COOLANT LEAKED INTO THE ENGINE CAUSING A MISFIRE IN CYLINDER #3. THE CHECK ENGINE WARNING LIGHT AND LOW COOLANT LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MARCOTTE FORD SALES INC (1025 MAIN ST, HOLYOKE, MA 01040) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE WAS APPROXIMATELY 76,000.

  5. Engine and engine cooling, May 15, 2020

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE BECAME AWARE A COOLANT LEAK COMING FROM THE ENGINE. THE CONTACT ALSO STATED THE COOLANT WARNING LIGHT WOULD FREQUENTLY ILLUMINATE ON THE INSTRUMENT PANEL AND REQUIRED FREQUENT REPLACEMENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 12V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.

  6. Engine and engine cooling, Other or unspecified, Apr 6, 2020

    MY WATER PUMP SUDDENLY DIED. NO WARNING. I WENT FROM LOW ON HEATING FLUID TO OVER HEATING IN ABOUT A MINUTE. I KEEP MY CAR UP TO DATE ON ALL SERVICES WITHOUT FAIL. THIS IS MUCH SOONER THAN IT SHOULD FAIL. PLUS THE FACT THAT FORD CHARGES 4 TIMES MORE THAN OTHER CARS.

  7. Engine and engine cooling, Jul 2, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 5 MPH, THE VEHICLE OVERHEATED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

  8. Engine and engine cooling, Jun 26, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE LOW COOLANT INDICATOR ILLUMINATED AND THE HIGH ENGINE WARNING INDICATOR RANDOMLY ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND RESTARTED THE VEHICLE AFTER WAITING A FEW MINUTES. THE VEHICLE WAS TAKEN TO AUTONATION FORD LITTLETON (8252 S BROADWAY, LITTLETON, CO 80122, (303) 578-6106), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT LEVEL SENSOR ASSEMBLY AND COOLANT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

  9. Engine and engine cooling, Engine, Jun 13, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ANTIFREEZE IN THE VEHICLE WAS DEPLETING RAPIDLY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED TOWN AND COUNTRY FORD AT 205-491-0000, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *TT UPDATED 10/17/18*JB

  10. Engine and engine cooling, Fuel/propulsion system, Jan 24, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE "COOLANT LOW SERVICE REQUIRED" AND "SERVICE ENGINE" WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE BEGAN TO STALL. THE CONTACT DROVE TO A FUEL STATION AND BOUGHT COOLANT FOR THE VEHICLE. AFTER ADDING THE COOLANT WITH THE VEHICLE PARKED FOR NO MORE THAN FIVE MINUTES, THE CONTACT STARTED THE VEHICLE. THE "COOLANT LOW SERVICE" WARNING MESSAGE WAS NO LONGER ILLUMINATED; HOWEVER, THE "SERVICE ENGINE" INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE NEXT DAY, THE CONTACT DROVE THE VEHICLE TO SAMES FORD (6001 SAN DARIO AVE, LAREDO, TX 78041) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE DEALER REPAIRED THE WATER PUMP, BUT THE FAILURE RECURRED THREE WEEKS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CONTINUE TO WORK WITH THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER A TOTAL OF THREE TIMES TO HAVE THE WATER PUMP, COOLANT BOX, AND RADIATOR HOSE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES STILL OCCURRED. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER TODAY. THE FAILURE MILEAGE WAS 55,000.

  11. Engine and engine cooling, Jan 11, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT COOLANT/ANTIFREEZE CONSTANTLY HAD TO BE ADDED TO THE COOLANT/ANTIFREEZE RESERVOIR. INITIALLY, COOLANT WAS ADDED ONCE EVERY MONTH, BUT PROGRESSED TO ONCE EVERY TWO WEEKS. THE CONTACT STATED THAT THERE WAS NO VISIBLE EVIDENCE OF A COOLANT LEAK ON THE GROUND UNDER THE VEHICLE OR ANY ODOR OF BURNING COOLANT/ANTIFREEZE. RAY SKILLMAN HOOSIER FORD (333 ROBERT CURRY DR, MARTINSVILLE, IN 46151, (765) 342-3673) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

  12. Engine and engine cooling, Jan 4, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY OVERHEATED. THE DEALER (FORD OF LONDONDERRY, 33 NASHUA RD #1, LONDONDERRY, NH 03053, (603) 434-4141) DIAGNOSED THAT THERE WERE PREMATURE HOLES IN THREE HOSES THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO RECALL ISSUED, BUT THERE WERE 24 TECHNICAL SERVICE BULLETINS FOR THE ENGINE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR

  13. Engine and engine cooling, Mar 29, 2017

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, COOLANT LEAKED FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE DEALER REPLACED THE COOLANT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,500.

  14. Engine and engine cooling, Mar 27, 2017

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A PREMATURE COOLANT LEAK. THE VEHICLE OVERHEATED AND WAS UNABLE TO BE DRIVEN. THE DEALER DIAGNOSED THAT THE COOLANT VALVE PREMATURELY FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER EXCLUDED THE VEHICLE FROM A RECALL TO ADDRESS THE COOLANT VALVE. THE DEALER ASKED THE CONTACT TO PICK UP THE VEHICLE AFTER RECEIVING THE REPAIR. THE MANUFACTURER PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  15. Engine and engine cooling, Engine, Jan 11, 2017

    DRIVING DOWN ROAD ON COLD SNOWY DAY. COOLANT ARROW WENT FROM C TO H IN LESS THAN 5 SECONDS AND ENGINE SHUT DOWN INTO SAFETY MODE MEANING IT WOULD NOT TRAVEL OVER 5 MPH. LIMPED TO SIDE OF ROAD. FELT ENGINE - COLD TO THE TOUCH. PLENTY OF COOLANT IN ENGINE AND RESERVOIR. CAR SAT FOR FIVE MINUTES. STARTED CAR AGAIN. COOLANT ARROW AGAIN WENT FROM C TO H IN LESS THAN 5 MINUTES. CAR IN SAFETY MODE AGAIN. TOWED CAR TO DEALER. THEY COULD SEE THE CODE NUMBER AND "SOMETHING" HAPPENED TO THE ENGINE. THEY RESET THE CODE AND CAR WENT OUT OF SAFETY MODE. DEALERSHIP CANNOT PROVIDE AN ANSWER, ONLY IT "MUST BE AN ELECTRICAL PROBLEM". SEARCHING THE WEB, IT APPEARS THIS MODEL AND YEAR FORD HAS BEEN HAVING THE SAME PROBLEM (AS DESCRIBED) FOR SEVERAL YEARS. VEHICLE WAS IN MOTION WHEN EVERYTHING WENT BAD. LUCKILY WE WERE NOT ON THE HIGHWAY AND WAS ABLE TO PULL TO THE SIDE OF THE ROAD. I WAS GIVEN LITTLE NOTICE OF THE SAFETY MODE. I WISH HAD I HAD THE CODE NUMBER THE DEALERSHIP SAID THEY RESET. THANK YOU *TR

  16. Engine and engine cooling, Nov 30, 2015

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE LOW COOLANT LIGHT ILLUMINATED, THE TEMPERATURE STARTED RUNNING HOT, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT AND HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 71,000.

  17. Engine and engine cooling, Oct 10, 2014

    MY 2013 FORD ESCAPE KEEPS SHUTTING OFF WHILE IN MOTION AND ALSO WHEN STOPPED AT A STOP SIGN OR STOP LIGHT. HAS HAPPENED SEVERAL TIMES AND STARTED SOMETIME IN JUNE, 2014. HAPPENS REGARDLESS OF HOW SLOW OR FAST I AM MOVING IN THE VEHICLE. TOOK VEHICLE INTO MY LOCAL SERVICE DEPARTMENT FOR A SCHEDULED CHECK UP AND MENTIONED THE ISSUE AND THEY COULD NOT FIND ANYTHING WRONG. THE PROBLEM CONTINUED. CALLED FORD CORPORATE IN SEPTEMBER AND LOGGED A FORMAL COMPLAINT. THEY SAID THERE WAS NOTHING THAT COULD BE DONE UNTIL PARTS BECAME AVAILABLE. THEY COULD NOT SEND APPROPRIATE PARTS UNTIL THEY COULD FIGURE OUT WHAT IS GOING WRONG. THEN THEY SAID A RECALL WOULD BE ISSUED THE END OF SEPTEMBER AND PARTS WOULD BE AVAILABLE FOR FIXES THEN. CALLED LOCAL FORD SERVICE ON 10/10/2014 AND THEY CLAIM PARTS STILL HAVE NOT COME AND COULD BE ANOTHER WEEK. THIS SAME ISSUE SEEMS TO BE HAPPENING TO OTHER 2013 MODELS AROUND THE COUNTRY. FORD HAS BEEN VERY SLOW ABOUT ACKNOWLEDGING BUT WHEN PRESSED THEY SEEM TO GIVE PARTIAL ACKNOWLEDGMENT BUT STILL NO PROMISES. THIS IS A DANGEROUS ISSUE FOR DRIVERS. CAN SOMETHING BE DONE? IS FORD GOING TO BE ALLOWED TO LET THIS GO ON UNTIL SOMEONE HAS A SERIOUS ACCIDENT OR DIES? *TR

  18. Engine and engine cooling, Oct 1, 2014

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING REGULAR MAINTENANCE PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE HEAT SHIELD THAT GUARDED THE CATALYTIC CONVERTER DETACHED. THE CONTACT MENTIONED THAT HE WAS CONCERNED THAT THE VEHICLE MAY CATCH ON FIRE DUE TO THE FAILURE. AS A RESULT, THE PRIVATE MECHANIC STATED THAT THE HEAT SHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,800. UPDATED 11/20/14*CN UPDATED 8/13/2015 *JS

  19. Engine and engine cooling, Engine, Sep 23, 2014

    FOLLOWING SERVICE PERFORMED FOR RECALLS FOR POSSIBLE COOLANT LEAK / ENGINE FIRE, ENGINE FAULT CODES FOR LOW COOLANT BEGAN TO DISPLAY. VISUAL CONFIRMATION OF LOW COOLANT IN RESERVOIR. ADDED COOLANT TO PROPER LEVEL SEVERAL TIMES AT WEEKLY INTERVALS WHILE DRIVING APPROX. 200 MILES PER WEEK. LOSS OF COOLANT WAS NOT AN ISSUE UNTIL THE RECALL SERVICING WAS DONE. THREE OR FOUR SERVICE VISIT ATTEMPTS TO FULLY DIAGNOSE AND RESOLVE HAVE RESULTED A REPLACED WATER PUMP (THAT LEAKED DURING PRESSURE TEST). THIS MOST RECENT LOW COOLANT ENGINE FAULT MESSAGE OCCURRED AFTER FOUR WEEKS POST-NEW WATER PUMP. I AM RETURNING FOR ANOTHER SERVICE VISIT IN AN ATTEMPT TO FULLY AND FINALLY RESOLVE THE ISSUE. *TR

  20. Engine and engine cooling, Aug 22, 2014

    MY VEHICLE WAS HESITATING ACTING LIKE IT WASN'T GETTING POWER AND THEN IT WOULD AND THEN IT WOULDN'T AT WHICH TIME THE CHECK ENGINE LIGHT WAS ON BUT THE SYNC ON THE VEHICLE WAS SHOWING ALL SYSTEMS ARE NORMAL. WE TOOK OUR VEHICLE TO A DEALERSHIP WHERE WE FOUND THERE WAS A RECALL THAT COULD DO THESE THINGS. HOW EVER THEY CANNOT FIX OR GUARANTEE THIS IS THE PROBLEM SINCE FORD CORPORATE HAS NOT TOLD THEM HOW TO CHECK THIS OR FIX IT. FORD DEALERSHIP. INFORMED US THERE HAS BEEN NO FATALITIES FROM THIS YET SO WE SHOULD BE OK TO TAKE THE CAR UNTIL THEY GET THIS INFORMATION OUT TO DEALERSHIPS SOMETIME IN LATE SEPTEMBER. THE FORD CORPORATE SAYS UNLESS THE DEALERSHIP FINDS IT UNSAFE THEN THEY WOULD FIGURE SOMETHING OUT. THE DEALERSHIP SAYS WITHOUT KNOWING WHAT TO CHECK THEY CANT SAY WHETHER IT IS SAFE OR UNSAFE. IF YOUR CAR CAN STALL AND POSSIBLY CAUSE AN ACCIDENT AS THEY SAY IN THE RECALL THAT SOUNDS PRETTY UNSAFE. OUR CAR IS NOW SITTING AT A DEALERSHIP BECAUSE NOBODY WILL FIX OR GUARANTEE THE SAFETY WITH THE RECALL BUT NO WAY TO GET IT FIXED. *TR

  21. Engine and engine cooling, Equipment, Jun 17, 2014

    2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE CONTINUOUS TO HAVE ISSUES RELATED TO RECALL. *SMD THE CONSUMER STATED THE RADIO WOULD SHUT OFF AND WOULD NOT TURN BACK ON. WHEN IT SHUT OFF, A 911 ERROR MESSAGE APPEARED. THE SPEAKER VOLUME WOULD GET HIGH AND THEN GO LOW. THE CONSUMER ALSO NOTICED, THE ENGINE COOLANT LEVEL DROPPED BELOW THE MINIMUM LEVEL ON SEVERAL OCCASIONS, WHICH RESULTED IN THE ENGINE LIGHT ILLUMINATING. THE DEALER FOUND A LEAK, WHICH WAS CAUSED BY THE WASHER NOT SEALING PROPERLY. THE CONSUMER STATED PRIOR TO THE RECALL, THERE WERE NO ISSUES WITH COOLANT LOSS.*JB

  22. Engine and engine cooling, Fuel system, Gasoline, Apr 24, 2014

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT MENTIONED THAT WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V584000 ( FUEL SYSTEM, GASOLINE) AND WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,500. UPDATED 7/8/14 MA ALSO, THE ENGINE OVERHEATED.

  23. Engine and engine cooling, Jan 28, 2014

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL BURNING RUBBER SMELL FROM THE VEHICLE AS THE HIGH TEMPERATURE HIGH WARNING DISPLAY LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 13,000. ...UPDATED 02-28-14 *BF THE COMPUTER SYSTEM BEGAN REDUCING SPEED AND THE GAS PEDAL COULD NOT PRODUCE ACCELERATION. THERE WAS A BURNING RUBBER SMELL AND THE VEHICLE WOULD NO LONGER MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE DEALER DETERMINED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS RECALLED AND SERVICED IN DECEMBER 2012. THERE WAS SEVERE ENGINE OVERHEATING AND FLUID LEAKS COMING FROM THE VEHICLE. UPDATED 03/18/14

  24. Engine and engine cooling, Vehicle speed control, Nov 8, 2013

    THE AUTO STALLS RANDOMLY ON OCCASION. I FEEL THIS IS A DANGEROUS SITUATION, HOWEVER, THE DEALER CAN'T GET A CODE SO FORD WILL NOT FIX. FORD CLEARLY KNOWS THIS IS A THROTTLE PROBLEM WITH MANY OF THEIR VEHICLES, AND AS I UNDERSTAND, IT HAS BEEN INVESTIGATED FOR A RECALL SEVERAL TIMES. HOW CAN I GET THEM TO FIX IT? *TR

  25. Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Structure, Jan 16, 2013

    2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD DAMAGE BY DEALERSHIP AND SEVERAL RECALLS. *SMD