2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints: power train
402 reports, newest first. Show all
Power train, Dec 18, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE GEAR WAS SHIFTED INTO PARK, THE VEHICLE WENT INTO NEUTRAL. THE CONTACT HAD ASSISTANCE WITH PLACING THE GEAR IN DRIVE AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC RELEASED THE GEAR SHIFTER LEVER IN ORDER TO DRIVE; HOWEVER, THE GEAR COULD NOT BE SHIFTED INTO REVERSE OR PARK. THE CONTACT ALSO HAD TO CHARGE THE BATTERY. THE CONTACT WAS CONCERNED THAT THE BATTERY HAD TO BE CHARGED AGAIN DUE TO THE GEAR SHIFTER NOT ENGAGING INTO PARK OR REVERSE. THE CONTACT SPOKE WITH AN UNKNOWN DEALER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 56,826.
Power train, Electrical system, Engine, Dec 14, 2019
THE CAR SUDDENLY STALLS WHILE DRIVING FOR MANY TIMES. THE KINGS FORD DEALER COULDN'T FIX THE PROBLEM. IT IS A VERY DANGEROUS PROBLEM.
Power train, Dec 10, 2019
I DON'T HAVE HEAT AND I'M LOOSING COOLANT. I AM FILLING MY COOLANT EVERY OTHER DAY.
Power train, Electronic stability control (ESC), Engine, Nov 25, 2019
MY CAR CONSTANTLY STALLS. IT STALLED PERIODICALLY BUT I THOUGHT WELL MAYBE IT'S WAS BECAUSE OF HOW HOT IT WAS OUTSIDE. BUT THAT IT'S THE CASE. I CAN BE AT A LIGHT STOPPED, DRIVING DOWN THE STREET/EXPRESSWAY AND IT'LL START TO LOSE STUTTER AND STALL OUT WITH ONLY THE BATTERY LIGHT AND OIL LAMP LIGHT COMING ON. SOMETIMES ITLL START RIGHT BACK UP OTHERS IT HAS IT SIT AND COOL DOWN. EVEN THO MY ENGINE ISN'T READING HOT OR ANYTHING ALONG THOSE LINES. EVERYTHING READS FINE. I'VE TAKEN TO MULTIPLE SHOPS AND FINALLY JUST 5 DAYS AGO TO A FORD DEALER WHO HAD MY CAR FOR ALMOST 3 DAYS AND ALL HE COULD SAY IS IT LOOKS LIKE I COULD POSSIBLY HAVE A CRACKED WATER PUMP! THEY NEED TO DO SOMETHING FOR US WITH THE 1.6 IT SEEMS TO BE THE SAME EXACT THING GOING ON WITH THE 2.0. TODAY WHEN MY CAR STALLED MY OIL DIPSTICK WAS SMOKING
Power train, Nov 19, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. AFTER DEPRESSING THE ACCELERATOR PEDAL WHILE THE VEHICLE WAS IDLING, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO WALNUT CREEK FORD (1800 N MAIN ST, WALNUT CREEK, CA 94596, (925) 932-2900) WHERE IT WAS DIAGNOSED, BUT NO FAILURE WAS LOCATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.
Power train, Engine, Fuel/propulsion system, Nov 16, 2019, fire
WHILE DRIVING DOWN HIGHWAY 82, A FIRE STARTED IN THE ENGINE COMPARTMENT, THERE WAS NO NOTICE OF A FIRE WITHIN THE CAB. NO SMELL AND NO VISIBLE SMOKE. AFTER BEING FLAGGED DOWN ABOUT IT, WE MANAGED TO GET OUT OF THE CAR AND SAVE JUST A FEW THINGS OUT OF THE CAR, BEFORE THE FRONT HALF OF THE VEHICLE BECAME ENGULFED IN FLAMES.
Power train, Nov 9, 2019
THE TORQUE CONVERTER ON MY 2013 FORD ESCAPE STARTED TO THUMP WHEN SHIFTED INTO DRIVE AFTER INITIAL START-UPS. THE PROBLEM BEGAN SOMEWHERE AROUND 86000+ MILES. THERE WOULD BE NO SUBSEQUENT PROBLEMS WHEN TAKING THE VEHICLE OUT OF DRIVE (I.E., AFTER BACKING UP OR BEING PLACED INTO PARK) ONCE THE VEHICLE WAS RUNNING A WHILE (HEATED UP). VEHICLE NOW HAS 87000+ MILES AND ON 11/07/19 I RECEIVED A MESSAGE "TRANSMISSION FAULT. SERVICE NOW." I PUT THE CAR IN DRIVE AND THE MESSAGE DISAPPEARED. ON 11/08/19 I STARTED THE VEHICLE AND SHIFTED INTO DRIVE. THIS TIME THE TRANSMISSION DID NOT ENGAGE AND WAS UNABLE TO MOVE THE VEHICLE FORWARD. LATER IN THE EVENING I TRIED STARTING AND SHIFTING THE ESCAPE INTO DRIVE. THE VEHICLE SHIFTED INTO DRIVE WITH THE USUAL THUMP AND I WAS ABLE TO MOVE THE SUV FORWARD. THE TORQUE CONVERTED APPEARS TO BE ON ITS WAY OUT. I PLAN TO TAKE IT TO A DEALER FOR DIAGNOSIS. I WANT TO REPORT THIS AS I UNDERSTAND THAT OTHER WHO OWN SIMILAR VEHICLES (FORD ESCAPES) ARE ALSO EXPERIENCING PROBLEMS WITH THEIR TORQUE CONVERTS AND TRANSMISSIONS.
Power train, Engine, Oct 29, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT PURCHASED THE VEHICLE A MONTH AGO. WHILE DRIVING, THE VEHICLE SURGED AND THEN WENT INTO LIMP MODE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO GORDIE BOUCHER FORD OF KENOSHA (8301 75TH ST, KENOSHA, WI 53142, (262) 697-0700) WHERE IT WAS DIAGNOSED THAT THE WASTEGATE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE BOOST CONTROL SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.
Power train, Other or unspecified, Engine, Oct 28, 2019
VEHICLE STALLS IN GEAR AND/OR IDLE. STALLS IN DRIVE, REVERSE, SPORT MODE. VEHICLE DIED IN DRIVEWAY ON STREET AND IN MOTION. NEW BATTERY PREVIOUSLY INSTALLED.
Power train, Oct 28, 2019
PURCHASED THE VEHICLE WITH AROUND 74K MILES, 3 MONTHS LATER, DURING WINTER, THE CAR BEGAN TO STALL REGULARLY WHILE ACCELERATING, BASICALLY GOING INTO "LIMP MODE" AS FORD DESCRIBES IT, CLAIMING THE VEHICLE IS OVERHEATING....WHILE AT NORMAL OPERATING TEMPERATURE. AFTER TURNING THE CAR OFF AND ON, THE ISSUE GOES AWAY BUT CHECK ENGINE REMAINS FOR 3 DAYS UNTIL IT CLEARS ITSELF. 3 TRIPS TO FORD SERVICE CENTER, OVER $2500 IN REPAIRS, AND NO RESOLUTION. NOW A FIELD ENGINEER FROM FORD INSTRUCTED THE DEALER HOW TO DIAGNOSE WITH POSSIBLE RESOLUTION, BUT STILL NO CERTAINTY, AND REQUEST VEHICLE FOR 3-4 DAYS OF DIAGNOSES AND NO LOANER VEHICLES, ONLY OUT OF POCKET RENTALS OFFERED @ $30 A DAY. 1ST AND LAST TIME I DRIVE, RENT, LEASE OR PURCHASE A FORD VEHICLE. SERVICE WAS DONE AT FAIR PRICE, FRIENDLY SERVICE STAFF, BUT VERY INCONVENIENT. LAST 3 INCIDENTS OCCURED ON THE HIGHWAY AT 70MPH AND ONCE OF THOSE INCIDENTS ALMOST RESULTED IN A COLLISION, BUT FORD DOESN'T SEEM TOO CONCERNED. SHOULD THIS HAPPEN AGAIN, GOING FROM 70MPH DOWN TO 55-45MPH WITHIN 5 SECONDS IS VERY DANGEROUS AND LIFE THREATENING. I WOULD NOT PURCHASE THIS MODEL VEHICLE UNLESS LIFE ISN'T A PRIORITY. BEING FORMER MILITARY, IT'S SAD MY LIFE IS MORE IN DANGER HERE THAN DURING MY SERVICE. UNACCEPTABLE, ESPECIALLY IF IT'S A KNOWN ISSUE BUT THEIR OWN SERVICE CENTER CAN'T EVEN REPAIR IT OR AT LEAST OFFER A LOANER DURING THEIR ATTEMPTS TO DO SO. ISSUE IS VERY INTERMITTENT AND RANDOM, NO REAL PATTERN OR TRIGGER. LAST INCIDENT WAS YESTERDAY, WHICH WOULD BE THE 7TH TIME THIS MONTH.
Power train, Engine, Oct 26, 2019
CAR OVERHEATED WHILE DRIVING FOUR TIMES BETWEEN 2016-2018 (AFTER EACH INSTANCE, IT WAS TOWED TO AND SERVICED AT A FORD DEALER). CAR ALSO EXPERIENCED THREE INSTANCES OF EXHAUST LEAKS BETWEEN 2016-2018 (EACH INSTANCE WAS IDENTIFIED BY A STRONG SMELL OF GAS AND SERVICED AT A FORD DEALER). IN OCTOBER 2019, THE TRANSMISSION FAILED WHILE ATTEMPTING TO MERGE ON THE HIGHWAY, REQUIRING A TOW TO THE FORD DEALER, WHO RECOMMENDED A COMPLETE TRANSMISSION REPLACEMENT AT 105,000 MILES.
Power train, Oct 24, 2019
I JUST BOUGHT THIS VEHICLE USED IN APRIL AND I'M ALREADY HEARING LOUD NOISES WHEN I START THE CAR AND GRINDING NOISES WHEN I ACCELERATE. I TOOK THE VEHICLE TO A MECHANIC WHO CONFIRMED THAT THE WAY THIS VEHICLE WAS MANUFACTURED, CAUSED A LEAK THAT WAS DRIPPING FLUID AND CAUSING SOFTENING OF THE GEARS? HE SAID IS WOULD EVENTUALLY LEAD TO OVERHEATING. I AM NOW EXPERIENCING UNEXPECTED ACCELERATIONS WHILE DRIVING AND DIFFICULT BREAKING.
Power train, Oct 22, 2019
I WAS DRIVING HOME FROM WORK AND WITHOUT NO WARNING SIGNS WHEN I WENT TO GO AT A GREEN LIGHT IT JUST DIDN'T WANT TO GO AND WAS MAKING A WHINING NOISE. HAD TO HAVE IT TOWED. HAVE GOTTEN 3 DIFFERENT TECHNICIANS FROM 3 DIFFERENT PLACES AND SAID THAT THE TRANSMISSION NEEDS REPLACED. I HAVE BEEN DOING A LOT OF RESEARCH AND HAVE FOUND THAT FORD HAS HAD TRANSMISSION PROBLEMS FROM AROUND 2010-2016. WHY HAS THERE NOT BEEN A RECALL, ESPECIALLY SINCE THE REPAIR COST IS $4000-$6000.
Power train, Oct 16, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE SHIFTER LEVER CABLE BUSHING DETACHED FROM THE VEHICLE, PREVENTING THE VEHICLE FROM BEING PLACED INTO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT CALLED GROOVE FORD (10039 E ARAPAHOE RD, CENTENNIAL, CO 80112, 720-523-9154) AND WAS INFORMED THAT AN ENTIRELY NEW SHIFTER LEVER CABLE WAS NEEDED. THE CONTACT ALSO SPOKE WITH LARRY H. MILLER FORD LAKEWOOD (11595 6TH AVE, LAKEWOOD, CO 80215, 720-643-1545) AND WAS INFORMED TO CALL THE MANUFACTURER TO DISPUTE THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE MATTER AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Power train, Electrical system, Oct 1, 2019
THE VEHICLE STUTTERS AND DIES UPON RESTART; AFTER BEING HEAT SOAKED FROM A LONG DRIVE (HIGHWAY FOR A HOUR). VEHICLE THROWS RANDOM CODES RELATED TO PCM DOES NOT DO SO CONSISTENTLY. APPEARS TO BE A PROBLEM WITH WIRES RELATED TO PCM
Power train, Electrical system, Sep 30, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO PARK THE VEHICLE, THE GEAR SHIFTER FAILED AND REMAINED IN NEUTRAL. THE CONTACT WAS UNABLE TO RELEASE THE SHIFTER OUT OF NEUTRAL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEAR SHIFTER CABLE FAILED. THE SHIFTER CABLE WAS REPLACED. THE CONTACT ALSO ADVISED THAT THE BATTERY HAD TO BE REPLACED BECAUSE THE NAVIGATION SCREEN REMAINED ON DUE TO THE GEAR FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Power train, Sep 25, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE VEHICLE WAS PLACED IN PARK, IT ROLLED BACKWARDS. THE INSTRUMENT PANEL DISPLAYED THAT THE GEAR WAS IN REVERSE. THE VEHICLE WAS TAKEN TO MATTHEWS FORD (918-251-3673, LOCATED AT 1101 W SOUTHWEST EXPRESSWAY DR, BROKEN ARROW, OK 74012) WHERE IT WAS STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,355.
Power train, Engine, Sep 25, 2019
THIS HAS BEEN AN ISSUE OVER THE PAST THREE MONTHS. THE LATEST WAS YESTERDAY (24 SEPTEMBER 2019). THE ISSUE OCCURS ONCE THE VEHICLE HAS BEEN STARTED, THE ENGINE/TRANSMISSION SEEMS TO STUTTER AND WILL SHUT DOWN. SHUTTING THE ENGINE OFF, WILL RE-START AND IT HAS THE SAME ISSUE. SOMETIMES, IT OCCURS AFTER I HAVE DRIVEN 100 FEET (OR LESS) AND I HAVE TO PULL OVER, SHUT THE CAR DOWN, OR IT SHUTS DOWN, AND THEN RESTART. THIS MIGHT HAPPEN 2-3 TIMES BEFORE THE VEHICLE SEEMS TO DRIVE OKAY. THIS CONDITION SEEMS TO BE GETTING WORSE. SOMETIMES, I HAVE TO TURN THE AC OFF PRIOR TO RESTARTING THE CAR.
Power train, Engine, Sep 24, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK OIL AND CHECK ENGINE NOW WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE WOULD NOT INCREASE IN SPEED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS NOT ABLE TO START. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED A YEAR AGO. THE CONTACT ALSO MENTIONED THAT OIL WAS FOUND INSIDE THE VEHICLE WHEN INSPECTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Power train, Sep 3, 2019
THE BUSHING ON MY 2013 FORD ESCAPE HAS GONE OUT. I AM UNABLE TO SHIFT MY VEHICLE INTO PARK OR REVERSE. IT WILL ONLY GO INTO DRIVE AND NEUTRAL. I AM NOT ABLE TO GO ANYWHERE THAT I MAY NEED TO REVERSE. WHEN I START MY CAR AND PARK IT THE CAR HAS TO BE IN NEUTRAL AND I HAVE TO USE THE EMERGENCY BRAKE. THEIR ARE OTHER 2013 FORD ESCAPES WITH THIS ISSUE BUT THEY ARE SAYING MY VIN IS NOT ONE OF THEM. OBVIOUSLY MINE ALSO IS HAVING AN ISSUE WITH THE SAME PROBLEM. IT HAPPENED WHEN I WAS COMING DOWN A HILL GETTING READY TO PULL INTO A FRIENDS DRIVEWAY AND PARK. IT WOULD NOT LEAVE D AND WHEN IT DID IT WOULD ONLY GO INTO D OR N.
Power train, Sep 1, 2019
WE WAS ON A CITY STREET TURNING AT A STOPLIGHT AND GOT STUCK AND VEHICLE WOULDN'T MOVE. HAD TO ACCELERATE TO 5,000 RPMS TO GET IT TO MOVE AND IT SLAMMED INTO 2ND GEAR. ALMOST CAUSED 2 CAR ACCIDENTS WITH 2 DIFFERENT DIRECTIONS OF TRAFFIC. THERE WAS NO WARNING AT ALL. BAD TRANSMISSION NEEDS RECALLED
Power train, Wheels, Aug 18, 2019
ISSUE 1: TRANSMISSION PROBLEMS AT 70,000 MILES. DRIVING ON THE HIGHWAY AT 70MPH AND THE TRANSMISSION DIED CAUSING ME THE LOOSE POWER IN THE MIDDLE OF THE HIGHWAY. TOO THE CAR TO THE DEALER AND THEY MENTIONED IT'S A KNOWN PROBLEM. ISSUE 2: LUG NUT STAINLESS STEAL CAPS GET HOT AND MOLDS ITSELF TO THE LUG NUT UNDER IT. THERE IS NOT TOOL REMOVE THE CAPS AND THEY HAVE TO BE STRIPPED OFF TO GET TO THE LUG NUTS TO REMOVE THE TIRE. THE CAPS CANNOT BE STRIPPED OF COMPLETELY AND TO GET A NET SET OF LUG NUTS COST $250.
Power train, Vehicle speed control, Electronic stability control (ESC), Aug 14, 2019, fire
I WAS DRIVING MY FAMILY FROM HOUSTON, TX TO SAN ANTONIO,TX ON JULY 5TH 2019 FOR THE HOLIDAY WEEKEND IN MY 2013 FORD ESCAPE SEL WITH THE 6F35 TRANSMISSION. WE WERE ABOUT 1 HOUR & 30 MINUTES INTO OUR TRIP, 108 MILES, FROM OUR HOME NEAR THE CITY OF FLATONIA, TX WHEN OUR TRANSMISSION HORRIFICALLY FAILED. WHILE I WAS DRIVING I NOTICED THE TRANSMISSION HAD A MADE A HARD SHIFT INTO 6TH GEAR. IT HAD JUMPED A COUPLE OF TIMES UNTIL I ACCELERATED AND THEN IT FINALLY SHIFTED INTO 6TH GEAR. THE NEXT SIGN OF TROUBLE WAS WHEN THE DASH SCREEN TOLD US THE LANE CHANGE SENSOR WAS FAILING. NEXT WE STARTED NOTICING A FAINT BURNING SMELL COMING INTO THE CABIN, WE WEREN'T SURE WHAT IT WAS. A MINUTE LATER ALL THE WARNING LIGHTS TURNED ON IN THE DASH SCREEN. I IMMEDIATELY PUT ON MY TURN SIGNAL SO I COULD GET TO AN EXIT AND WHEN TRYING TO ACCELERATE OUT OF THE WAY OF TRAFFIC, I REALIZED MY FORD ESCAPE WAS NOT RESPONDING TO THE ACCELERATION PEDAL. IT WOULD NOT ACCELERATE AT ALL. SO NOW I COULDN'T SHIFT AND MY GAS PEDAL WAS NOT FUNCTIONING. I FINALLY REACHED THE NEAREST EXIT TURNED ON MY HAZARD LIGHTS AND PROCEEDED TO COAST INTO THE NEAREST GAS STATION SINCE MY GAS PEDAL WAS NOT FUNCTIONING. AS SOON AS I STOPPED & TURNED OFF MY SUV, WHITE SMOKE WAS COMING FROM THE ENGINE BAY. I QUICKLY GOT MY WIFE AND 1 YR OLD DAUGHTER OUT OF THE SUV AND RAN AWAY FROM THE VEHICLE. THANKFULLY THE SMOKE STOPPED AND I OPENED THE HOOD AND SAW TRANSMISSION OIL ALL OVER THE TOP OF THE TRANSMISSION. IT WAS SO HOT IT WAS BOILING IN THE CREVICES WHERE IT HAD SETTLED. THIS TRANSMISSION IS SUPPOSED TO HAVE "A SPECIAL BLEND OF TRANSMISSION FLUID MAINTENANCE FREE FOR THE LIFE OF THE GEARBOX." A COUPLE DAYS PRIOR THE TRANSMISSION WOULD JUMP ERRATICALLY WHEN SHIFTING FROM 2-3 GEAR AND FROM 5-6 GEAR EVEN THOUGH IT WAS AN AUTOMATIC TRANSMISSION.BUT I HAD TAKEN IT TO A FORD DEALER AND THEY DIDN'T HELP AT ALL.
Power train, Aug 12, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE CONTACT SHIFTED INTO DRIVE AND RELEASED THE BRAKE PEDAL, THE VEHICLE DROVE IN REVERSE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. IN ADDITION, THE GEAR SHIFT INDICATOR SHOWED THAT THE VEHICLE WAS IN REVERSE; HOWEVER, THE GEAR SHIFT WAS IN DRIVE. THE CONTACT NOTICED THAT THE CABLE CONNECTED TO THE TRANSMISSION LEVER TO THE GEARS WAS NOT CONNECTED. THE CONTACT MENTIONED THAT THE TRANSMISSION LEVER WAS MOVED MANUALLY IN ORDER TO PLACE THE VEHICLE IN THE CORRECT GEAR AND OPERATE IT CORRECTLY. THE CONTACT CALLED WINNER FORD (591 S DUPONT HWY, DOVER, DE 19901, (302) 877-2489) AND WAS INFORMED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Power train, Aug 7, 2019
MY CAR COOLANT IS LEAKING, HOSES ARE BAD, ENGINE GASKET IS LEAKING OIL AND MY CENTER CONSOLE IS FAULTY. AND BATTERIES ARE DRAINING EVEN BRAND NEW ONES. I SEE THERE IS A RECALL FOR FIRE RISK COOLANT LEAK AND MY CAR QUALIFIES BUT WHEN I PUT MY VIN IT DIES NOT SHOW. PLEASE HELP. ALSO I GOT BUSHING GEAR SHIFT PROBLEM EARLIER DEALER SAID MY MANUFACTURE DATE IS DIFFERENT THAN RECALL DATE AND CHARGED ME FOR IT.