2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints: steering
302 reports, newest first. Show all
Steering, Nov 3, 2021
The contact owns a 2013 Ford Escape. The contact stated while reversing out of the driveway and attempting to turn out of the driveway, the steering wheel locked up preventing the vehicle from turning. The contact shifted the vehicle into PARK and restarted the vehicle and the steering wheel unlocked. The contact was able to drive the vehicle however, several days later while driving at an undisclosed speed, the failure recurred, and the steering wheel locked. The contact was able to manually pull the vehicle over to the side of the road and restart the vehicle to unlock the steering wheel. The power steering assists warning light was illuminated during the failure. The local dealer went to the residence and picked up the vehicle to perform a diagnostic test. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
Steering, Nov 1, 2021
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the steering assist fault message was illuminated, and the vehicle lost power steering. The vehicle was taken to the dealer and diagnosed with power steering failure. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the defect and directed the contact to file a complaint with the NHTSA. The failure mileage was approximately 56,000.
Steering, Oct 26, 2021
While leaving the grocery store, my 2013 Ford Escape S, when I started it showed the fault “Steering assist fault service required”. The steering wheel was hard to turn, so I turned the car off and restarted the car. The message was gone and my car’s steering was back to normal. I called the Ford dealership and told them about the problem and they said there is no recall for this problem. My car has barely 64K miles on the odometer. I’ve read many customer complaints about this issue and Ford has done nothing about this. This is a safety concern regarding the loss of power steering and could possibly cause someone to have an accident or even kill someone. I don’t wanna spend thousands of dollars to repair something that should be recalled and be fixed by Ford free of charge.
Steering, Electrical system, Service brakes, Oct 20, 2021
ABS LIGHT AND TRACTION CONTROL LIGHTS SENSORS.
Steering, Oct 8, 2021
The contact owns a 2013 Ford Escape. The vehicle was taken to a local mechanic for routine maintenance where it was diagnosed with needing the rack and pinion replaced. The contact stated that there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.
Steering, Sep 13, 2021
Complete lost of steering driving my 2013 ford escape and with out any warnings the steering wheel got super hard to steer like if the car was off I almost have an accident thank good I was on street and not in the freeway
Steering, Aug 24, 2021
The contact owns a 2013 Ford Escape. The contact stated while reversing from a parking space, the steering wheel seized and became inoperable on several occasions without warning. The vehicle was taken to the local dealer and diagnosed with an internal steering gear failure. The mechanic retrieved fault code: U3000: 49-48. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 100,000.
Steering, Jul 28, 2021
The contact owns a 2013 Ford Escape. The contact stated while driving 30 mph, the power steering warning light illuminated and shortly afterward the vehicle lost power steering functionality. The contact manually pulled the vehicle over to the side of the road, waited a few minutes, and then restarted the vehicle. The power steering warning light was gone, and the power steering functionality returned. The contact stated that the failure was intermittent. The contact took the vehicle to a local dealer to be inspected however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 101,149.
Steering, Jul 25, 2021
Car currently has ~ 104k miles and all of a sudden a "Steering Assist" failure warning comes on and I lose power to the power steering while driving. Had to slow down and carefully pull to the side of the road as I almost did not make the upcoming turn on the road.
Steering, Jul 20, 2021
“Steering assist fault service required” Power steering does not work. I have read multiple forums where people have had this issue and almost crashed. There are recalls on other year models and explorers of the same year model. This needs to be a recall.
Steering, Jun 3, 2021, crash
ELECTRIC POWER STEERING ASSIST STOP WORKING WHILE DRIVING. NO POWER STEERING IN VEHICLE AT ALL. LOOKED ONLINE AND SEEMS TO BE A VERY COMMON ISSUE WITH THESE VEHICLES THAT SHOULD BE RECALLED.
Steering, May 26, 2021
I was driving off when a Steering Assist Fault Service Required message appeared on my dash. I could no longer control the steering wheel and got really hard to move. I had to put it in reverse and leave it where it was parked, since it was a hazard not being able to move the steering wheel left or right.
Steering, Seat belts, May 21, 2021
The power steering overheated malted. Had to replace unit 2,500. Also seatbelts no longer retract...safety issues....told car could catch on fire if i drove car with bad power steering.
Steering, May 20, 2021
I was pulling out of my street onto the highway when my power steering went out. No warning lights or anything, just took everything I have (as a young female) to turn it and then pull over. Took it in to the dealership and they said it needs to be replaced and that it happens to these cars. $3,100 to fix it! I had to actually go sifting through the info and settings to find the alert that the steering assist had an issue, it didn’t even tell me. Luckily nobody was immediately behind me on the highway, it could have been really bad. Overall very scary and very unimpressed this has happened to others and Ford hasn’t done anything about it.
Steering, May 3, 2021
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE STEERING ASSIST FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER SAM GALLOWAY FORD LOCATED AT 1800 BOY SCOUT DR, FORT MYERS, FL 33907 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 56,000.
Steering, Jan 15, 2021
MY CAR WAS FUNCTIONING PROPERLY AND ONE DAY I RECEIVED AN ERROR CODE THAT SAID POWER ASSIST FAULT. WHEN I BEGAN DRIVING I REALIZED THAT MY CAR HAD ESSENTIALLY LOST IT'S POWER STEERING. THE CAR BECAME EXTREMELY DIFFICULT TO DRIVE. AFTER DRIVING A BIT THE POWER STEERING WOULD RANDOMLY BEGIN TO WORK AGAIN. I WAS DRIVING ON THE INTERSTATE AND I FOUND THAT MANY TIMES, WHILE GOING AROUND A CURVE, THE STEERING WHEEL WOULD LOCK UP. THEN THE WHEEL WOULD BECOME LOOSE AGAIN. I HAVE NEEDED TO USE THE CAR SINCE THAT TIME AND THESE PROBLEMS PERSIST.
Steering, Jan 14, 2021
ELECTRIC POWER STEERING ASSIST NOT WORKING. NO POWER STEERING IN VEHICLE AT ALL. ONLY 84,000MILES. LOOKED ONLINE AND SEEMS TO BE A VERY COMMON ISSUE WITH THESE VEHICLES THAT SHOULD BE RECALLED.
Steering, Engine, Jan 10, 2021
TWO DIFFERENT TIMES WHILE DRIVING, THE ENGINE STARTED MISSING, NO POWER. GOT TO EDGE OF ROAD, SHUT CAR OFF. RE STARTED AND IT WAS FINE. TODAY (1/10/2021 POWER STEERING QUIT WORKING WHILE IN LINE TO GET COFFEE. MADE IT HOME BARELY, SHUT OFF CAR, NOW IT'S WORKING.
Steering, Nov 24, 2020
POWER STEERING STOPPED WORKING WHILE DRIVING IN JACKSONVILLE, FL. THE VEHICLE IS VERY HARD TO STEER, ESPECIALLY WHEN DRIVING SLOW. WE BOUGHT THIS 2013 FORD ESCAPE SEL BRAND NEW IN 2013 FROM PARKWAY FORD IN DICKINSON, NORTH DAKOTA. I HAVE READ ONLINE THAT MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR POWER STEERING GOING OUT. THE CODE ON MY VEHICLE IS: U3000:53-C8 FROM A CODE READER. THE VEHICLE FAILED AFTER FILING WITH FUEL, BUT AFTER SHUTTING DOWN AND RESTARTING IT WAS FINE AGAIN. LATER THE NEXT DAY IT WENT COMPLETELY OUT AFTER STARTING THE VEHICLE.
Steering, Electrical system, Nov 12, 2020
WHILE DRIVING ON A BACK ROAD WITH MANY CURVES.WARNING LIGHTS CAME ON ABRUPTLY CONCERNING POWER STEERING. WHEEL LOCKS WAS UNABLE TO DO ANYTHING WHILE ON THE ROAD THIS WAS REPLACED IN MARCH 2020. ONCE AGAIN IS HAS DONE THE SAME THINGS AGAIN WHILE REVERSING FROM A PARKING SPACE
Steering, Nov 11, 2020
SINCE I PURCHASED MY 2013 FORD ESCAPE, I HAVE HAD 5 RECALLS THAT WERE FIXED TO MY SATISFACTION AT KUNES FORD. MY MOST EXPENSIVE REPAIR WAS FOR REPLACEMENT OF THE STEERING RACK ASSEMBLY ON JULY20, 2020 AT A COST OF $2400. MY MILEAGE AT THIS TIME WAS 55,602. I ENCOUNTERED TWO INCIDENTS WHERE MY STEERING WHEEL FROZE. I WAS PARKED AT THIS TIME AND IT CORRECTED ITSELF. THE FOLLOWING DAY IT OCCURRED AGAIN AND I GOT AN ERROR MESSAGE 'POWER STEERING FAILURE.' FORTUNATELY, THIS HAPPENED WHILE I WAS PARKED. I HAVE SEEN NUMEROUS COMPLAINTS THAT THIS HAPPENED TO OTHERS WHILE THEY WERE DRIVING. I CONTACTED FORD AND KUNES AND WAS TOLD THAT THERE WAS NOT A RECALL ON THE ESCAPE, ALTHOUGH OTHER OWNERS OF THE ESCAPE HAVE HAD THIS PROBLEM. KUNES TOLD ME THAT THEY HAVE SEEN THIS PROBLEM WITH OTHER ESCAPES THAT THEY REPAIRED AS THEY DID MINE, AND CAN'T UNDERSTAND WHY FORD HAS NOT RECALLED THESE VEHICLES FOR THE PROBLEM I EXPERIENCED. I RESEARCHED FURTHER AND THERE WERE RECALLS FOR THIS SAME PROBLEM ON THE 2013 F150, FOCUS AND TAURUS. THIS EXPENSE WAS A HARDSHIP FOR ME AND MY HUSBAND. WE ARE RETIRED AND ON A FIXED INCOME. I CALLED AND SENT A LETTER TO FORD AND THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THERE WAS NO RECALL. I FORTUNATELY WAS NOT INJURED BUT AM CONCERNED THAT THEY DO NOT TAKE RESPONSIBILITY AND WARN OTHER OWNERS.
Steering, Power train, Nov 9, 2020
I WENT THRU THE CAR WASH AND TRIED TO PUT MY CAR FROM NEUTRAL TO DRIVE AND THE GEAR JUMPED INTO PARK JAMING THE TRANSMISSION INTO REVERSE. THEN I LOST ALL POWER, I COULDN'T START MY CAR AND BEGAN TO BE REAR ENDED BY ANOTHER CAR WASH CUSTOMER. I HAD TO HABE THE CAR TOWED FOR REPAIRS & RENT A CAR UNTIL REPAIRS WERE COMPLETED. I RESEARCHED AND FOUND THERE ARE RECALLS FROM FORD ON THE TRANSMISSION SHIFTER CABLE. FORD REFUSED TO ACKNOWLEDGE THE RECALL FOR MY VEHICLE. I WAS TOLD TO PAY FOR REPAIRS AND "IF" A RECALL COMES AVAILABLE THEN I WOULD BE COMPENSATED. THANK GOD I WASN'T DRIVING ON THE HIGHWAY AT THE POINT THIS BUSHING BROKE LOOSE! THIS IS A HAZARD FOR MORE THAN A FEW 2013 FORD ESCAPES AND SHOULD HAVE BEEN INCLUDED IN THE LIST OF VIN# FOR THE RECALL. VERY UNSATISFIED FROM THE FORD COMPANY.
Steering, Nov 4, 2020
AFTER DRIVING FOR ABOUT 2 MILES ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL I GOT A "STEERING ASSIST FAULT" AND IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. FORTUNATELY THERE AREN'T A LOT OF TURNS AND WE WERE LESS THAN A MILE FROM OUR DESTINATION. WAS ABLE TO GET THE CAR BACK TO MY HOUSE SAFELY. AWAITING A CALL FROM THE DEALERSHIP. INITIAL INVESTIGATION DOESN'T SHOW A RECALL FOR 2013, BUT THERE WAS FOR 2008 - 2011. FOUND SEVERAL SITES AND FORUMS OF PEOPLE MAKING THE SAME COMPLAINT.
Steering, Electrical system, Oct 23, 2020
VEH: 2013 FORD ESCAPE, SEL 1.6 LITER ENGINE, FRONT WHEEL DRIVE. I INTERMITTENTLY HAVE NO POWER STEERING WHEN STARTING THE VEHICLE. VEHICLE IS STATIONARY AT THE TIMES I'VE EXPERIENCED THE PROBLEM. IF THIS HAPPENS DURING DRIVING I WOULD BE UNABLE TO STEER THE VEHICLE. DIAGNOSTIC CODE: U3000-49.
Steering, Oct 13, 2020
I STARTED MY 2013 FORD ESCAPE AND A LIGHT CAME ON STATING STEERING WHEEL MALFUNCTION. THE VEHICLE WAS IN THE GARAGE AND WAS STATIONARY. I TRIED BACKING THE ESCAPE OUT OF THE GARAGE BUT THE STEERING WHEEL WOULD NOT MOVE LEFT OR RIGHT.. HAD I BEEN DRIVING THE ESCAPE ON A ROAD AND THIS HAPPENED IN WOULD HAVE BEEN A UNSAFE CONDITION BY NOT BEING ABLE TO STEER THE VEHICLE SAFELY. THIS COULD HAVE CAUSE A ACCIDENT OR EVEN DEATH BY NOT BEING ABLE TO STEER ESCAPE TO A SAFE PLACE. IT WAS TAKEN TO A LOCAL REPAIR SHOP AND THE TECH SCANNED THE POWER STEERING MODULE AND FOUND A FAILURE CODE FOR THE STEERING GEAR. THE TECH INSTALLED NEW STEERING GEAR. HE RECOMMENDED IT SHOULD NOT BE DRIVEN AND WAS LEFT THERE FOR REPAIR. THE TECH HAD ALSO STATED HE HAS SEEN THIS HAPPEN ALOT BEFORE TO FORD VEHICLES AND WAS SURPRISED IT HAS NOT BEEN RECALLED. WITH THIS HAPPENING TO OTHERS, A RECALL OF THE STEERING MODULE AND GEAR NEEDS TO CHECKED OUT FOR THE SAFETY OF EVERYONE ON THE ROAD AS WELL AS FORD DRIVERS.