2013 Ford Escape

Problems, recalls and owner-reported issues

Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,754

Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.

Primary concernEngine1,268 reports · 46% of complaints
Owner complaints2,754Filed with NHTSA
Recall relationship18 safety recallsNHTSA campaign records

What owners report most often

  1. Engine1,268
  2. Power train402
  3. Electrical system340
  4. Steering302
  5. Other or unspecified300
  6. Fuel/propulsion system248
  7. Engine and engine cooling175
  8. Vehicle speed control92

Recalls and investigations

  1. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  2. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  6. Electrical system, wiringDec 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.

    Campaign 15V813000 on NHTSA.gov

  7. Air bagsSep 26, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    Campaign 14V597000 on NHTSA.gov

  8. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

  9. Structure, body, doorMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.

    A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

    Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.

    Campaign 14V239000 on NHTSA.gov

  10. Air bags, frontal, sensor/control module-inactiveMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

    If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

    Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

    Campaign 14V237000 on NHTSA.gov

  11. Seats, front assembly, reclinerApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

    Campaign 14V164000 on NHTSA.gov

  12. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.

    Campaign 13V584000 on NHTSA.gov

  13. EngineNov 25, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.

    Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.

    Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.

    Campaign 13V583000 on NHTSA.gov

  14. Latches/locks/linkagesMar 7, 2013

    Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.

    The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.

    Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 13V085000 on NHTSA.gov

  15. Engine and engine coolingDec 3, 2012

    This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

    If flammable engine fluids come in contact with the vehicle’s hot exhaust system, a vehicle fire could occur.

    Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle’s powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V551000 on NHTSA.gov

  16. Engine and engine coolingSep 4, 2012

    Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.

    As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.

    Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V431000 on NHTSA.gov

  17. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012

    Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.

    If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.

    Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V336000 on NHTSA.gov

  18. Service brakes, hydraulic, pedals and linkagesJul 6, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.

    THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

    Campaign 12V319000 on NHTSA.gov

Representative owner complaints: other or unspecified

300 reports, newest first. Show all

  1. Other or unspecified, Jan 31, 2025

    There was a recall on my car before (due to freeze plug) but since it fell out of the manufacturer window of the recall it was not accept yet it is the same exact issue . My car is pouring out fluids from the same spot, it will not hold anti freeze not matter how much i put and doesn’t hold for more than 1-2 miles up the road with overheating, smoking giving me warning signs

  2. Other or unspecified, Jan 29, 2025

    My car was stuck in park and would not shift into D,N,R,S, or any other gear. There is recall on the shift cable bushing, which is the exact issue that the Ford dealership has repaired and I was charged. I informed them that perhaps my VIN was not included per my car is having the safety recall issue. They were not willing to find out or give me a proper explanation. I was under the impression that if it's safety recall there is no issue on the matter.

  3. Other or unspecified, Jan 11, 2025

    My battery keep going dead. I had to keep buying battery twice a year.

  4. Other or unspecified, Dec 5, 2024

    For the second time the lug nuts have failed due to being two parts. Told swollen due to weather. Also replacement parts are the same.

  5. Other or unspecified, Nov 19, 2024

    My 2013 Ford Escape has had a very large coolant leak more than 10 months ago and the mechanics have not been able to repair it, they have changed hoses and the problem continues.

  6. Other or unspecified, Lane departure, Nov 11, 2024

    Defective REARVIEW CAMERA. Came upside down and go blank or distorted. Safety Hazard

  7. Electrical system, Other or unspecified, Oct 29, 2024

    Barrings in transmission been failure since I've bought the truck they had a recall on the transmission now I don't see the recall at ford windshield motor just stop working I've only had the car a year

  8. Other or unspecified, Engine, Oct 11, 2024

    Bypass/heater hose connector cracked at T

  9. Other or unspecified, Oct 9, 2024

    N/A

  10. Other or unspecified, Engine, Sep 27, 2024

    While driving down the road the passenger seat floorboard began to fill with brown liquid (Coolant) the temperature of the vehicle increased and a distinct burning smell was coming from the engine compartment. Within 30 minutes (when I arrived home) the coolant tank was empty, and with the hood raised the burning smell was much stronger. The interior on the passenger side of my vehicle is ruined

  11. Steering, Wheels, Other or unspecified, Sep 10, 2024

    I have experienced many issues with my vehicle that have been recalled in other vehicles of the same make/model/year but have been denied the assistance in fixing me car and preventing and further damage or risk of my safety due to my VIN not showing any recalls. I do believe that my safety has been disregarded and that my car needs inspection to further show that I should be assisted in getting the recalls identified and fixed to improve my safety and others on the road. The first issue I noticed that was recalled on other 2013 Ford escapes was a recall on the control arm which was caused by the separation of the control arm from corrosion which increased the risk of crash. I had an incident where my car all of the sudden would not return from the right turning position after I heard a clunking noise which caused me to run into a curb. After further investigation it was found that my control arm failed and locked which wouldn't allow me to avoid hitting the curb. I suffered a concussion and had to pay for this to be fixed due to being denied from the recall. Secondly, Ford has issued many recalls on 2013 Ford escape engines due to overheat and cylinder head malfunctions many of them my car has been diagnosed and proven to have. I have pulled codes from my check engine that are direct codes that was recalled about the overheating of the cylinder head causing cracks and leaks into the oil. This code I pulled from my car was P0117 and it was traced to the recall from ford ( 13V583000). Other recalls have been issued by Ford for engine overheating, and my car has been over heating after directly putting coolant into my vehicle and it tends to run out in 1 to 2 days after refilling. My safety and others on the road are at risk from these issues that were not caused by me or other drivers but I am not getting any assistance or anyone willing to look at these recalls and assist in reimbursement or fixing my cars issues. My car needs to be reviewed for the recalls.

  12. Other or unspecified, Sep 7, 2024, fire

    My coolant keeps leaking and car is constantly overheating. I replaced the coolant tank and replaced hoses however it’s still doing the same , overheating and fuming !

  13. Other or unspecified, Engine, Aug 26, 2024

    My 2013 Ford Escape SEL FWD has been having warning light to "check engine" for a while. Mechanic read a misfire and changed thing. As it continued, Mechanic said computer needed to be "flashed" since it was not an engine problem they found. It went into check engine between 48-55 mph. Later the engine just quit with hot engine warning and antifreeze was empty. Refilled, drove home. The car continually runs our of fluid without obvious signs of leakage. This antifreeze problem continues, occasionally we see smoke from the engine but cannot find a source when we pull over to look. Smells like antifreeze. The car can drive 50-60 miles on a full antifreeze reservoir before getting too hot. I see multiple concerns over this issue but no recall.

  14. Steering, Other or unspecified, Engine, Aug 15, 2024

    It wouldn't steer it ran hot it stalls everytime I was on hwy system fail to warning system not display not updated

  15. Other or unspecified, Engine, Fuel/propulsion system, Aug 3, 2024

    Constant coolant leak and not sure where the coolant is going. Have replaced the reservior, valve cover gasket, cylinder head and valves, coolant level bottle sensor, coolant thermostat, and engine coolant temperature sensor. Check engine light is still on and Coolant is still leaking and engine overheating. Can't find where the leakage is and there is no visible evidence on the floor of the garage. Losing coolant obvious because the level is low ever 2-3 days of highway driving. Car will shut down because of the overheating. Mechanic doesn't know what else to do. Car was purchased on June 4, 2024. Have not received the title or license plates. Tried to return it to the company who sold it to me; however, owner of the company refused to refund my money.

  16. Structure, Other or unspecified, Jul 16, 2024

    The rear door latch does not latch and keep the door closed. There are other recalls for this issue on 2013 Ford Escapes but according to my specific VIN there is no recall. Those other recalls are NHTSA Campaign ID 20V331000 and 16V643000.

  17. Other or unspecified, Jun 21, 2024

    Escape shut itself down in middle of busy interstate with no warning almost causing a accident. Something needs done before someone gets killed.

  18. Other or unspecified, Apr 30, 2024, crash

    Unknown. Vehicle was coming to a stop and it "surged" forward. Brakes applied could not stop it. Caused accident, it hit the car in front which hit the next car in line. There were injuries. If this vehicle had surged in front of a pedestrian, there could have been a fatality. Vehicle was inspected by insurance company to determine cost to repair, not looking for cause. Vehicle wad totaled.

  19. Steering, Power train, Other or unspecified, Apr 15, 2024

    Power steering out and I am unable to afford the repairs. There is a recall for my make and model my van is not included in. I have already paid for a new transmission when the transmission recall was out and the Gilley Hyde Ford local dealership was dishonest with me and replaced almost $2000 of extra things and gave it back to me broken.

  20. Other or unspecified, Mar 20, 2024

    Was driving on the interstate with cruise set and without warning it downshifted and vehicle quit in middle of the road almost caused a accident. Vehicle won't start up. While pushing car to safety popped up engine over heat but Guage did not show it being hot.

  21. Other or unspecified, Mar 5, 2024

    Carfax is reporting an odometer reset or rollover. I am looking to purchase this vehicle. What is the odometer issue?

  22. Other or unspecified, Fuel/propulsion system, Engine and engine cooling, Feb 22, 2024

    What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant system is experiencing major leak at the coolant stand pipe. Also vehicle is reading a protection code and vehicle appears to be overheating but it's not. Coolant leak is seeping onto the belts and hoses that were also replaced. Engine seals have also leaked and have been recently replaced several times. Vehicle is available for inspection. How was your safety or the safety of others put at risk? Safety recall 13S12 with a risk of localized overheating of the engine cylinder head that may lead to oil leaks and fires was not completed per the procedure provided by FORD motor company. The dealership that was responsible for completing the recall located at 488 U.S 1 Highway in Vero Beach Florida in 2019 is no longer operating. Several components of the 64 page recall were not completed as verified by a copy of the work order I have in my possession. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, my ford service advisor in Thomasville, GA has verified that this recall was not done properly and that my car falls under the manufacturer year that was negatively effected by this common problem with all cars produced within the same specific time frame by the manufacturer (FORD). The loss of coolant and potential overheating of the engine is a major common issue with this vehicle make/year/model. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light is currently on and a protection code for the engine overheating has displayed on dash board for several months however my service advisor has advised me to contact ford motor company. Ford has told me to file a complaint with your division. Battery also drains repeatedly.

  23. Steering, Other or unspecified, Feb 18, 2024

    I own a 2013 ford Escape sel. While driving on the road a message appears and states steering assist fault. When this happens the steering becomes very hard to steer. I feel like I can’t even pull over because it is very hard to steer. I feel is very unsafe. Another msg that appears is hill start assist not available and then with that massage 911 assist fault. All of these messages to me seem very unsafe and need to be looked at. I looked online and there are thousands of people complaining about these problems.

  24. Other or unspecified, Engine, Feb 11, 2024

    Car shaking when I accelerate. Car jerking at times upon accelerating. Major oil leak to the point that a car place refused to change my oil due to liability.

  25. Other or unspecified, Fuel/propulsion system, Jan 20, 2024

    From the day I bought the vehicle, it had coolant leak issues. I read that Ford knew this so they installed a feature where the vehicle will shut down/not move if there is low coolant, so as to avoid fires. An abrupt stop is very dangerous as well depending on location. $1000s later and years later, the leaks turned into not being able to hold any coolant at all. I took it to FORD they kept for 6 months and when I got the car back, it no longer drove. I took to another shop and they said there is a class action lawsuit for the issue and that the turbo needs to be replaced. That would almost $5k in repairs… due to labor costs. I loved this car even thought it’s been problematic. I would love nothing more than to have it working again, but not for that price.