2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints
2,754 reports, newest first.
Air bags, Engine, Feb 25, 2015
BACK IN AUG. 2014 I GOT A RECALL - 14S17 OCT. 2014 GOT A RECALL - 14S21 I HAVE BEEN CALLING OUR FORD DEALER EACH MONTH AND THEY STILL DON'T HAVE THE PARTS. SO I CONTINUE TO GET A CARD FROM FORD REMINDING ME OF THE RECALL AND TO CONTACT THE FORD DEALER TODAY. WELL THEN, WHY DON'T THE FORD DEALERS HAVE THE PARTS. *JS
Vehicle speed control, Engine, Feb 23, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Power train, Engine, Feb 20, 2015
RECALL REPAIR DONE IN AUGUST 2014 FOR WELL PUBLICIZED LOCALIZED OVERHEATING OF CYLINDER HEAD ISSUE. HAVE HAD TWO INSTANCES OF OVERHEATING SINCE... THE LAST INCIDENT OCCURRED ON 2/19. THE VEHICLE WENT TO LOW POWER MODE AND INSTRUCTED MY WIFE TO PULL OVER IMMEDIATELY AND STOP ENGINE... SHE DID.... AFTER SITTING FOR APPROX 10 MINUTES SHE RESTARTED THE ENGINE AND TEMPERATURES RETURNED TO NORMAL HOWEVER THE ENGINE LIGHT IS NOW ON AND I WILL BE TAKING THE VEHICLE FOR REPAIRS AGAIN ON MONDAY. I AM VERY CONCERNED ABOUT THE RELIABILITY OF THIS VEHICLE AND SPECIFICALLY THIS ENGINE OPTION. I HAVE NO IDEA WHAT DAMAGE WAS CAUSED BY THIS LATEST INCIDENT... I'M SURE THERE WILL BE SOME RESIDUAL LONGEVITY IMPACTS IF I KEEP THE VEHICLE. I PREDICT THAT THIS ENGINE WILL CONTINUE TO HAVE ISSUES.. BOTH INCIDENTS DID OCCUR DURING EXTREME COLD (BELOW ZERO) SO IT SEEMS TO BE COOLING SYSTEM RELATED... WHICH WAS THE BASIS OF THE ORIGINAL RECALL. *TR
Engine, Feb 10, 2015
OIL LEAK FOUND AT ROUTINE OIL CHANGE. OIL LEAK WAS WITH TURBOCHARGER. TURBOCHARGER WAS REPLACED. ENGINE SHUTS DOWN DUE TO LOW OIL. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE IN HIGH TRAFFIC AREAS DUE TO UNKNOWN SHUTDOWNS. CAR EXHAUST IS A BLUE CLOUD. CAR EXHAUST PIPES DRIP OIL. THE CAR STICKS OF OIL. THE WINDOWS NEED CONSTANT CLEANING FOR OIL RESIDUE. FORD SAYS OIL CONSUMPTION TEST PASSES. FORD REFUSES TO TEST THE ENGINE OIL LEVEL AFTER 3000 MILES AND ADDING ONE QUART OF OIL. FORD IS MAKING EVERY EFFORT TO GET THIS VEHICLE OUT OF THE WARRANTY PERIOD BY REFUSING TO ADMIT THEIR FAILURE TO ACCURATELY PERFORM AN OIL CONSUMPTION TEST WITH DOCUMENTATION. FORD REFUSES TO PERFORM ANOTHER OIL CONSUMPTION TEST. THIS CAR IS A LEMON. I4 ENGINE IS A GUTLESS GAS-GUZZLER. *TR
Wheels, Feb 10, 2015
MY FORD ESCAPE 2013 SEL CAME WITH LUGNUTS THAT HAVE METAL CUPS AND THESE EXPENDED CAUSING ISSUES WHEN TRYING TO TAKE THEM OFF. NO ONE WAS ABLE TO FIND A SOCKET THAT WOULD FIT THE NOW BIGGER LUGNUTS. I HAD TO TAKE THE CAR TO THE MECHANICS TO GET ALL THE ORIGINAL BAD LUGNUTS OFF AND REPLACED THEM WITH ALL NEW ONES. THESE TYPE OF LUGNUTS SHOULD BE LABELED AS DEFECTIVE AND BE RECALLED. I HAD TO SPEND ABOUT $300 TO TAKE THEM OFF AND HAVE THEM ALL REPLACED. FORD WILL NOT PAY FOR ANY OF THIS UNLESS THERE IS A RECALL. *TR
Air bags, Seat belts, Feb 6, 2015
TL*THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS , SEAT BELTS) HOWEVER, IT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Feb 2, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WENT INTO POWER SAVING MODE. THE VEHICLE'S SPEED REDUCED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ENGINE WAS SHUT OFF THEN RESTARTED, AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MAT SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Exterior lighting, Feb 1, 2015
THE CAR HAS HID HEADLIGHTS. THESE LIGHTS USE A "SHUTTER" TO CUT OFF THE LIGHT ON "LOW BEAM". THE "SHUTTER" IS STUCK AND DOES NOT RAISE TO OBSCURE THE LAMP IN "LOW BEAM" LEAVING THE LAMP ON "HIGH BEAM" WHENEVER THE HEADLAMPS ARE ON. OUR ESCAPE HAS THIS PROBLEM ON THE DRIVERS SIDE RESULTING IN MANY FLASHES FROM ONCOMING DRIVERS. THIS IS A CLEAR SAFETY PROBLEM AS IT IMPAIRS THE VISION OF ONCOMING TRAFFIC AND WE HAVE NO CONTROL OVER IT. FORD WILL NOT RECOGNIZE THIS AS A SAFETY ISSUE. THEY WILL ONLY REPAIR IT IF IT FALLS IN THE 3 YR. 36,000 MILE WARRANTY. I HAVE FOUND INCIDENTS ON THE INTERNET GOING CLEAR BACK TO 2005 ON FORD FOCUS CARS WITH SAME PROBLEM. *TR
Engine, Jan 30, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE OVERHEATED AND STALLED. ADDITIONALLY, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Engine, Jan 9, 2015
THIS IS AN INTERMITTENT POWER LOSS ISSUE ON A 2013 FORD ESCAPE PURCHASED ON DECEMBER 31, 2013. WE HAVE HAD THE ISSUE SINCE THAT DATE. AT SPEEDS UNDER 35MPH AND ALWAYS WHILE MAKING A TURN, THE VEHICLE LOSES ALL POWER AND MUST BE COASTED TO A SAFE SPOT, STOPPED, PUT INTO PARK, AND THEN TURNING THE KEY TO RESTART. THIS ISSUE HAPPENS 1-4 TIMES A WEEK DURING DAILY USE. WE HAVE TAKEN IT TO THE DEALER SHIP 3 TIMES. THE FIRST TWO TIMES I NOTIFIED THEM OF THE ISSUE VERBALLY, BUT SINCE IT DID NOT HAPPEN DURING THEIR TEST DRIVES, NOTHING WAS DONE OR NOTED. THIS LAST TIME, THE ISSUE OCCURRED ON DECEMBER 24, 2014, WHILE MAKING A LEFT HAND TURN THROUGH A CITY INTERSECTION THAT ALSO PUT THE VEHICLE ON A SLIGHT INCLINE, THE POWER WAS LOST, AND WE COULD NOT COAST TO SAFETY TO RESTART THE VEHICLE. ANOTHER VEHICLE HAD TO LOCK ITS BRAKES TO AVOID A COLLISION. ON JAN 2, 2015 I TOOK THE VEHICLE BACK TO LAKEWOOD FORD IN LAKEWOOD, WA WHERE IT WAS PURCHASED. THEY HAD THE VEHICLE FROM JAN 2 - JAN 9 2015. THEY TEST DROVE IT A TOTAL OF 26 MILES. THEY DID NOT USE A "FLIGHT RECORDER" TO CAPTURE ANY DATA. THE VEHICLE IS STILL UNDER WARRANTY AND I WILL BE TAKING IT TO EVERY FORD DEALERSHIP I CAN FIND UNTIL ONE OF THEM ACKNOWLEDGES AND REPAIRS THE ISSUE. I WILL ALSO BE RECORDING VIDEO OF THE ISSUE. THE CAMERA WILL CAPTURE THE INSTRUMENTATION AND ROAD. *TR
Engine, Fuel/propulsion system, Jan 2, 2015
CAR HAS BEEN GIVING US AN ERROR MESSAGE "ENGINE FAULT SERVICE NOW" SINCE WE BOUGHT THE VEHICLE. FORD HAS BEEN UNABLE TO REPAIR FOR THE LIFE OF THE VEHICLE. THE CAR HAS NO STARTED TO SHUT OFF IN TRAFFIC. THE INCIDENT ON 12/27 I WAS SLOWING DOWN IN HEAVY TRAFFIC AND THE VEHICLE SHUT OFF. CARS WHERE ABLE TO AVOID US AND WE WERE ABLE GET THE CAR RESTARTED BUT IT IS BECOMING A HAZARD TO NOT ONLY US BUT EVERYONE ON THE ROAD. TWO WEEKS PRIOR THE CAR SHUT OFF WHILE WE WERE AT A RED LIGHT. FORD HAS BEEN UNABLE TO FIX AND UNWILLING TO WORK WITH US ON THIS ISSUE. I HAVE SEEN COMMENTS ON LINE THAT OTHER PEOPLE HAVE FACED SIMILAR PROBLEMS WITH THE 2013 ESCAPE. WE JUST WANT THE SAFE WORKING CAR THAT WE THOUGHT WE PAID FOR. WE HAVE TRIED EVERYTHING AND BEEN VERY PATIENT BUT NOW IT IS A SAFETY HAZARD. *TR
Engine, Dec 29, 2014
JUST TURNED ON CAR AND WAS PULLING OUT OF THE DRIVEWAY. THE INFORMATION LIGHT CAME ON AND SAID IT WAS LOW ON COOLANT. I NOTICED A BURNING TYPE SMELL WHEN I GOT OUT OF THE CAR TO SEE HOW LOW THE COOLANT WAS. THIS CAR HAD BEEN RECALLED BEFORE FOR ENGINE COOLANT LEAKS AND OVERHEATING. I TOOK MY CAR IN TO GET THAT RECALL FIXED IN MAY 2014 AND NOW IT'S HAVING THAT PROBLEM AGAIN. I DON'T KNOW IF SOMETHING ELSE BROKE OR THAT THEY DIDN'T FIX IT RIGHT. I DIDN'T BUY THIS CAR BRAND NEW SO I COULD TAKE IT IN LIKE 5 TIMES FOR RECALLS. I ALSO CHECKED THE COOLANT LEVEL LAST WEEK AND IT WAS AT THE LEVEL IT SHOULD BE AT...SO IT MAY BE A FAST LEAK. *TR
Tires, Wheels, Dec 19, 2014, crash
MY 16 YEAR OLD DAUGHTER WAS DRIVING AT APPROXIMATELY 25 MPH ON RESIDENTIAL STREET HAVING JUST COMPLETE A LEFT TURN WHEN HER FRONT LEFT FRONT TIRE BLEW OUT CAUSING HER TO LOSE CONTROL OF HE CAR AND HIT THE CURB. THE COLLISION WITH THE CURB RESULTED IN DAMAGE TO THE FRONT LEFT RIM.THE TREADS ON TIRES APPEARED TO BE IN GOOD SHAPE THE CAR HAD ONLY 28,856 MILES ON IT AND THE VEHICLE WAS ONLY A YEAR OLD. WE PLACED ALL THE TIRES AFTER READING SIMILAR STORIES ABOUT CONTINENTAL TIRES ON THE INTERNET. I HAVE BEEN DRIVING FOR 32 YEARS AND HAVE VERY EXPERIENCED ANYTHING CLOSE TO THIS ON RELATIVELY NEW CAR/ TIRES. *TR
Steering, Dec 16, 2014
AFTER RUNNING 15 MILES, VEHICLE WAS SHUT OFF 10 MINS, ON RESTART A CHIME SOUNDED AND THE INFORMATION CENTER INDICATED SERVICE STEERING ASSIST, ATTEMPTED TO TURN WHEEL AND HAD NO POWER STEERING. TURNED OFF AND RESTARTED CAR, INFORMATION CENTER WAS CLEAR, POWER STEERING WORKED FINE. LOSS OF POWER STEERING IS OF COURSE AN UNSAFE VEHICLE CONDITION. CONTACTED FORD DEALER THAT SOLD ME THE CAR USED, TO SEE IF THERE WAS A SOFTWARE UPDATE OF OTHER RELATED ISSUE, HE CHECKED AND SAID THERE WAS NONE AT THIS TIME FOR POWER STEERING. IT WOULD SEEM I HAVE NO RECOURSE, AND WOULD ONLY SPEND MONEY AT THE DEALER FOR NO TROUBLE FOUND. I PLAN TO CHECK FOR STORED CODES, AND CONTACT FORD CONSUMER COMPLAINTS. *TR
Air bags, Dec 16, 2014
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Power train, Dec 10, 2014
CHECK ENGINE LIGHT HAS BEEN ON SINCE THE BEGINNING OF 2014, ALWAYS FOR THE SAME CODE P0741. CAR DOES NOT DRIVE PROPERLY AT HIGHWAY SPEEDS AS THE TORQUE CONVERTER DOES NOT LOCK UP AS INTENDED. THIS IN TURN CAUSES MUCH LOWER FUEL ECONOMY THAN THE VEHICLE IS CAPABLE AND ADVERTISED TO GET. (23.5 HWY ACTUAL, SHOULD GET 29-30 MPG) CAR HAS BEEN IN TO FORD 5 TIMES AND THE PROBLEM HAS NOT BEEN RESOLVED. SENT FORD A LAST CHANCE LETTER PRIOR TO THE AST REPAIR ATTEMPT. THIS ATTEMPT WAS SCHEDULED BY FORD SO ONE OF THE ENGINEER EXPERTS COULD EVALUATE IT. AFTER THEY FED US A COMPLETE LINE OF HOGWASH ABOUT AN AIR BUBBLE IN THE COOLING SYSTEM, THEY TOLD US IT WAS FIXED. 70 MILES AFTER THIS VISIT, LIGHT IS BACK ON (SAME CODE) AND MPG IS STILL TERRIBLE. TO TOP IT OFF THE COOLANT IS LEAKING ON THE FLOOR IN GARAGE AND CAR RUNS ROUGHER AND HAS NEARLY STALLED AT INTERSECTIONS MULTIPLE TIMES (WITH MY 2 YR OLD DAUGHTER IN THE CAR) CLEARLY THEY ARE INCAPABLE OF REPAIRING BUT INFORMED US THEY WILL DO NOTHING ELSE. *TR
Electrical system, Engine, Fuel/propulsion system, Dec 9, 2014
THE VEHICLE HAD BEEN TURNED IN TO BROWN DAUB FORD IN NAZARETH, PA WHERE IT WAS REPORTED TO HAVE DIED TWICE ON THE ROAD. THEY THEN REPORTED IT DIED ON THEM TWICE ALSO. THEY REPLACED THE ENGINE FUEL PUMP AS THIS IS THE ECOBOOST THERE ARE TWO PUMPS (ONE AT FUELTANK ONE AT ENGINE) AND RETURNED THE CAR. IT DROVE FOR 30 MINUTES AND DIED AGAIN IN AN INTERSECTION WHERE IT ALMOST CAUSED A SERIOUS ACCIDENT. THE DEALERSHIP WROTE UP THE COMPLAINT AS CAR WANTS TO STALL WHICH IS NOT WHAT WAS SAID. THEY WERE TOLD IT DIED AND WAS DANGEROUS, THEY RETURNED IT WITH THE SAME MILEAGE AS THEY TOOK IT IN SO IT WAS NOT TEST DRIVEN. THIS IS A VERY DANGEROUS PROBLEM AND WILL CAUSE A DEATH. THE NONE TURBO ENGINE HAS A RECALL FOR WIREHARNESS SPLICES NOT DONE PROPERLY AND THAT IS WHAT THIS SOUNDS LIKE. PLEASE LOOK INTO THIS. *TR
Air bags, Dec 8, 2014
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2013 FORD ESCAPE AIR BAG RECALL. *SMD THE CONSUMER IS CONCERNED ABOUT THE AMOUNT OF RECALLS HE IS RECEIVING. HE BELIEVES THE VEHICLE IS UNSAFE. *JB
Electrical system, Fuel/propulsion system, Dec 5, 2014
THE VEHICLE WILL JUST DIE WHEN DRIVING, IT IS OFF. VERY DANGEROUS. THERE IS A RECALL FOR THE SMALLER ENGINE WITH THE SAME SYMPTOMS. THE DEALER HAS SPOKEN TO FORD AND THEY DO NOT KNOW WHAT IT IS. IT DIED ON THEM TWICE. THEY NOW BELIEVE IT COULD BE A DROPOFF IN PRESSURE IN THE FUEL SYSTEM WHICH MAKES NO SENSE. THE CAT JUST STOPS RUNNING. *TR
Air bags, Nov 26, 2014
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 01/09/15*LJ UPDATED 6/3/2015 *JS
Air bags, Seat belts, Nov 24, 2014
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Nov 20, 2014
GOT A RECALL NOTICE FOR 14S17 CALLED CROWELL MOTOR CO SOUTH BOSTON VA SERVICE DEPT. ADVISED THEY WERE WAITING ON PARTS FROM FORD TO DO THE WORK BUT THAT THERE WAS ALSO ANOTHER RECALL 14V-597 ON THE VEHICLE AS WELL AND THAT FORD HAD NOT SENT ANY OF THE PARTS TO DO THE WORK. CALLED AGAIN ON 10-24-2014 WAS TOLD THE SAME CROWELL CALLED ME ON 11-03-2014 AND STATED THEY WOULD CALL ME WHEN THE PARTS ARRIVED. THEY SEEM TO BE DOING ALL THEY CAN BUT CAN ONLY FIX THE VEHICLE WHEN FORD SENDS THE PARTS TO THE DEALERS. MY PROBLEM WHY SEND OUT RECALL NOTICES IF THE PARTS ARE NOT AVAILABLE AS GET PEOPLE SCARED TO DRIVE THE VEHICLE AS WE ARE THAT I PAID 33000.00 FOR. *TR
Electrical system, Nov 19, 2014
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN APPROACHING A STOP, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Nov 18, 2014
I HEARD ABOUT THE RECALL ON MY LOCAL NEWS STATION. I CALLED MY LOCAL FORD SERVICE DEPARTMENT AND THEY TOLD ME THE RECALL WOULD ONLY BE FIXED IF MY AIR BAG LIGHT CAME ON. WHY TO YOU WANT TO RISK INJURY AND LAWSUIT. WHY CAN'T YOU GO AHEAD AND FIX? *TR
Engine, Nov 15, 2014, fire
ENGINE WAS MAKING ODD NOISE, RED LIGHT APPEARED ON INSTRUMENT PANEL. DRIVER PULLED TO SIDE OF ROAD. CAR BEGAN SMOKING. DRIVER EXITED VEHICLE. DRIVER CALLED 911 AND WAVED FOR HELP. VEHICLE BURST INTO FLAMES APPROXIMATELY 30 SECOND AFTER DRIVER EXITED VEHICLE. CAR COMPLETELY BURNED. *TR