2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints
2,754 reports, newest first.
Power train, Electrical system, Engine, Jul 24, 2013
2013 FORD ESCAPE SEL 2.0L. RECURRENT ISSUES WITH "ENGINE FAULT SERVICE NOW" DISPLAYING WHEN CAR IS STARTED (FIRST INSTANCE AT 5817 MILES, NOW AT 11K AND STILL HAPPENING). RESULTS IN ROUGH IDLE, POOR SHIFTING, HARSH ACCELERATION. CAN BE RESET WITH RESTART SO THE ERROR MUST BE VISIBLE AND THE CAR DRIVEN (IN TERRIBLE AND UNSAFE CONDITION) SO THE DEALER CAN VALIDATE THE CONDITION. CONDITION VALIDATED AT DEALER TWICE (HAS OCCURRED FIVE TIMES TOTAL) COMPUTER HAS BEEN RESET TWICE, MAP SENSOR HAS BEEN REPLACED. ISSUE STILL OCCURRING WITH NO PROPOSED REPAIR TO RESOLVE. *TR
Vehicle speed control, Engine, Jul 22, 2013
STARTED IGNITION AND AUTOMATICALLY DISPLAYED MESSAGE - ENGINE FAULT SERVICE ENGINE NOW. PULLED OUT OF HOME DRIVEWAY AND WHEN ACCELERATED ON THE GAS, VEHICLE JERKED SEVERELY. PULLED OVER AND TURNED OFF THE VEHICLE AND RESTARTED, THE SAME MESSAGE AND JERKING OCCURS. LATER THAT DAY I STARTED THE VEHICLE, THE MESSAGE WENT AWAY AND HAD NO JERKING UPON ACCELERATING. THIS "ENGINE AT FAULT" IS A SERIOUS CONCERN IF THIS OCCURS WHILE DRIVING. TOOK THE VEHICLE A COUPLE WEEKS AGO ABOUT THE SAME ISSUE TO A DEALERSHIP AND TOLD THEM THE SITUATION, HOWEVER THE MESSAGE DID NOT APPEAR ON DISPLAY. THEIR CONCLUSION WAS IF THE ENGINE FAULT MESSAGE WAS NOT ON DISPLAY, THEN THE VEHICLE SHOULD BE FINE. *TR
Engine, Jul 16, 2013
VEHICLE DISPLAYED MESSAGE SERVICE ENGINE FAULT SERVICE ENGINE NOW ON START UP. IMMEDIATELY SHUT DOWN AND RESTARTED. MESSAGE WENT AWAY. NEXT DAY VEHICLE DISPLAYED SAME MESSAGE AND THEN BEGAN JERKING SEVERELY. TAKEN TO FORD DEALER. FORCED TO PAY FOR RENTAL! VEHICLE HAS 6800 MILES! DEALER NEVER GETS BACK TO ME WHEN THEY SAY THEY WILL. TRIED TELLING ME TO TAKE VEHICLE BACK WITHOUT THEM FIXING IT. SERIOUS SAFETY RISK AS VEHICLE JERK AND HESITATES UNCONTROLLABLY. VERY DANGEROUS IF OCCURRED WHILE ON ROADWAY. *TR
Engine, Jul 16, 2013
VEHICLE WITH APPROXIMATELY 4000 MILES STALLS WHILE DRIVING. THE VEHICLE HAS STALLED 3 TIMES IN THE LAST 15 DAYS, TWICE WHILE DRIVING ON MAJOR ROADS WITH AVERAGE SPEED BEING ABOUT 45 MPH. THE VEHICLE LITERALLY JUST TURNS OFF. IT DOESN'T SHAKE, JERK, MAKE ANY NOISE, NOTHING, JUST TURNS OFF. I GET A MESSAGE THAT SAYS "ENGINE FAULT SERVICE NOW." IT IS A VERY SCARY SITUATION TO EXPERIENCE. SINCE THE CAR JUST DIES AT FULL SPEED THE MOMENTUM OF THE CAR KEEPS THE CAR MOVING BUT OBVIOUSLY AT A MUCH SLOWER PACE. THIS LAST SUNDAY, JULY 14, 2013 THE CAR STALLED ON A VERY BUSY, MAJOR ROAD, SO I WAS IN A VERY CLOSE CALL FOR AN ACCIDENT. THE CARS BEHIND ME DID NOT SEE MY HAZARD LIGHTS ON AND DIDN'T REALIZE I HAD STALLED. ALL I HEARD WAS THE SCREECHING OF BRAKES BEHIND ME. I WAS GETTING YELLED AT, FLIPPED OFF, YOU NAME IT, BUT THERE WAS NOTHING I COULD DO BUT HOPE THAT THE MOMENTUM WOULD BE ENOUGH TO ALLOW ME TO PULL OVER TO RIGHT LANE UNTIL I COULD COME TO A STOP IN A SAFE PLACE. ON JULY 11, 2013, I TOOK IT TO THE DEALER, THEY REPLACED THE MAP SENSOR AND SAID THE PROBLEM WAS FIXED. WHEN IT STALLED AGAIN ON THE SUN, 7/14/13, I TOOK ANOTHER DAY OFF WORK TO TAKE THE CAR BACK TO THE DEALERSHIP. THEY TELL ME IT NEEDS ANOTHER 2 PARTS DUE TO TECHNICAL SERVICE BULLETIN 137-5. NOW I'M WAITING FOR THE PARTS TO COME IN AS THEY ARE ON A NATIONWIDE BACK ORDER. I UNDERSTAND LEMON LAW REQUIRES THE SAME THING TO HAPPEN 3-4 TIMES HOWEVER I DON'T WANT TO RISK THE 3RD OR 4TH TIME BEING THE TIME I DON'T MAKE IT. PLEASE HELP. WHAT CAN I DO? *TR
Engine, Jul 15, 2013
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE WAS STARTED AND THE ENGINE FAULT MESSAGE WARNING LIGHT ILLUMINATED AS THE VEHICLE HESITATED AND JERKED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE ENGINE SENSOR. THE DEALER CLEANED THE ENGINE SENSOR HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 2,700.
Engine, Jul 15, 2013
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED AS THE ENGINE FAILURE SERVICE SOON WARNING MESSAGE ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. IN ADDITION, UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 17,000. *TR
Engine, Jul 15, 2013
THE CAM PHAZOR USED IN THE 2013 FORD ESCAPE VARIABLE VALVE TIMING SYSTEM FAILED AFTER ONLY ONE WEEK AND 750 MILES. WE NOTICED THE VEHICLE WAS HARD TO START, IDLED ROUGH, AND HESITATED. THIS IS A BRAND NEW VEHICLE. WE PURCHASED THIS CAR IN EAST TENNESSEE ON JULY 4, 2013, AND IT WAS IN THE SHOP A WEEK LATER FOR A MAJOR ENGINE REPAIR. SO GLAD IT DID NOT BREAK DOWN ON THE INTERSTATE AND LEAVE US STRANDED, BUT THE POTENTIAL IS THERE IF FORD HAS A BAD BATCH OF CAM PHAZORS ON 2013 FORD ESCAPES. *TR
Engine, Jul 5, 2013
FOR THE FOURTH TIME IN 4 MONTHS THE"ENGINE FAULT. SERVICE NOW." MESSAGE DISPLAYED. ANOTHER DAY OF WORK MISSED TO BEING THE VEHICLE INTO THE DEALER. THANKFULLY I BOUGHT THE SERVICE PACKAGE BUT IT WAS FOR 'JUST IN CASE' NOT A MONTHLY VISIT. THE DEALER STAFF HAS BEEN VERY CLOSE-LIPPED ABOUT THE HISTORY OF THIS EVENT HAPPENING ON MANY OTHER OF THESE SAME VEHICLES. *TR
Air bags, Jul 2, 2013, crash
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE SITTING IDLE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED FORWARD, CAUSING HER TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN TAIL BONE AND HEAD INJURIES. A POLICE REPORT WAS FIELD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE AIR BAG FAILURE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 847. *TR
Vehicle speed control, Jul 1, 2013
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 700. *TR
Power train, Electrical system, Engine, Jun 28, 2013
WHILE DRIVING, IN HUMID WEATHER CONDITIONS THE VEHICLE LOST POWER AND BEGAN LURCHING, SHUDDERING AND JERKING. CENTER, DRIVER SIDE SCREEN (BEHIND STEERING WHEEL) DISPLAYED "ENGINE FAULT - SERVICE NOW". WAS ABLE TO DRIVE ABOUT A MILE BACK HOME IN "LIMP MODE". I SHUT OFF THE ENGINE, WAITED AND THEN RESTARTED AND ALL SEEMED OK. NEXT DAY I WENT TO THE FORD DEALER'S SERVICE AND EXPLAINED THE PROBLEM. THEY COULD NOT PULL ANY CODES AND SAID IT WAS PROBABLY JUST A "FLUKE". ... IT'S HAPPENED AGAIN TWICE MORE THIS WEEK SINCE THEN. IT'S NOT A "FLUKE". FORD ENGINEERS NEED TO GET INVOLVED HERE TO DETERMINE THE CAUSE OF THE PROBLEM, AND COMMUNICATE WITH THE DEALER SERVICE CENTERS, AND ISSUE A TSB FIX OR RECALL. IT'S BECOME A SERIOUS PERFORMANCE AND RELIABILITY CONCERN, AND A VERY SERIOUS SAFETY ISSUE AS WELL. I CAN FIND SIMILAR COMPLAINTS TO MINE ALL OVER THE INTERNET, YET FORD CLAIMS IGNORANCE OF ANY PROBLEMS.???? *TR
Engine, Jun 27, 2013
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE FAILED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. IN ADDITION, THE INFORMATION SCREEN CENTER ADVISED THAT THE ENGINE NEEDED SERVICE AND THAT THE VEHICLE SURGED AND STALLED SIMULTANEOUSLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED; WHICH LOCATED THE FAILURE AT THE MAP SENSOR. THE MAP SENSOR WAS REPLACED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,558 AND THE CURRENT MILEAGE WAS 5,769.
Power train, Engine, Jun 26, 2013
MY CAR HAS OVERHEATED TWICE AFTER THE RECALL FIX. MY COOLANT WAS VIOLENTLY BOILING OVER. MY TRANSMISSION IS ALSO GROSSLY SHIFTING INCORRECTLY. I ALMOST GOT HIT BY ANOTHER CAR WHEN I WAS TRYING TO MERGE ONTO THE FREEWAY SINCE IT WASN'T GOING TO THE NEXT GEAR. THE TRANSMISSION REDLINED AND THEN SHIFTED. I CHECKED MY OBT AND I'M NOT GETTING ANY CODES FOR THESE PROBLEMS. I'M NOT SURE WHAT TO DO ANYMORE SINCE ANYTIME I'VE BROUGHT MY CAR IN THEY HAVEN'T FOUND ANY ISSUES. I'VE BROUGHT MY CAR IN SEVERAL TIMES ABOUT THE ENGINE AND TRANSMISSION AND NO ISSUES HAVE BEEN FOUND. I DRIVE THROUGH THE SANTA CRUZ MOUNTAINS EVERY WEEK AND I'M AFRAID ONE DAY MY ENGINE WILL CATCH ON FIRE (HILLY ROADS AND LOW SPEEDS CAUSE THE ENGINE TO RUN HOT). IT WOULD BE DISASTROUS FOR THE STATE OF CALIFORNIA IF A WILDFIRE WAS STARTED DUE TO THIS CAR. *TR
Electrical system, Other or unspecified, Jun 25, 2013
WHEN THE START BUTTON OF THE VEHICLE IS PRESSED, THE INSTRUMENT CLUSTER AND SYNCH PANEL OF THE VEHICLE WILL ENERGIZE BUT THE STARTER MOTOR WILL NEITHER TURN OVER NOR ENGAGE. THIS PROBLEM IS INTERMITTENT AND HAS NEITHER BEEN REPRODUCED NOR CORRECTLY DIAGNOSED AT A FORD DEALER SERVICE DEPARTMENT. NO ERRORS CODES HAVE EVER BEEN RECOVERED FROM THE VEHICLE IMMEDIATELY FOLLOWING THE MALFUNCTION WHEN A FORD MECHANIC HAS SEARCHED THE SYSTEM. THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP MULTIPLE TIMES WITH NONE OF THE ATTEMPTS TO CORRECT THE PROBLEM BEING SUCCESSFUL.
Power train, Engine, Fuel/propulsion system, Jun 23, 2013
HAD REGULAR OIL CHANGE ON 4/15/13 AND ABOUT A WEEK AFTER. WHILE COMING TO A STOPPED THE VEHICLE JUST STALLED WITHOUT WARNING. HAD TO COME TO COME TO COMPLETE STOP TO PUT CAR IN PARK AND RESTART. RAN VEHICLE HEALTH REPORT--NL. WENT TO DEALER WHO DID OIL CHANGE AND SAID THEY NEVER HEARD OF THIS CAR DOING IT . IF HAPPENED AGAIN CALL ROADSIDE. 05/29/13 AT 545PM CAR STALLED AGAIN NO WARNING. CALLED CROWN FORD SET UP APPT FOR MON. 06/10. 6/7/13 558AM CAR AGAIN STALLED AT ABOUT 35 MPH NO WARNING HAD TO PUT IN NEUTRAL APPLY BRAKE TO RESTART SINCE I WAS ON ROAD WITH NO SHOULDER AND MID CURVE. KEEP APPT FOR MON. AT ABOUT 423PM THAT DAY STARTED CAR AND ENGINE FAULT NOTED ON START TRIED TO DRIVE OUT OF PARKING GARAGE. CAR WAS MISSING AND BARELY MOVING. TRANSMISSION MADE LOUD CLUNK NOISE. COASTED CAR DOWN PARKING GARAGE SO TOW TRUCK WOULD BE ABLE TO ACCESS IT. TOWED TO CROWN FORD. OFFERED VEHICLE HEALTH REPORT I RAN STATING IT WAS POWERTRAIN ISSUE. THEY DECLINED NEEDED IT. CHECKED AND REPLACE MAP SENSOR. PICKED UP ON 6/11/13 AND 06/12/13 STALLED AGAIN EARLY IN THE MORNING ABOUT 600AM AND THEN I WAS ADVISED TO BRING BACK TO DEALER. STALLED AGAIN ON WAY TO DEALER APPROXIMATELY 1130 AM. ADVISED SERVICE DEALER THEY RAN DIAGNOSTIC FOR THE NEXT WEEK WHICH ALL CAME BACK NORMAL. SERVICE MANAGER DROVE ON 06/17 AND STATED PROBLEM REPRODUCED AND WOULD REPLACE THROTTLE BODY.THIS WAS DONE AND I PICKED UP ON 06/21. 06/23 AT APPROXIMATELY 204 PM CAR STALLED AGAIN...RESTARTED AFTER PUTTING IN NEUTRAL UNABLE TO COME TO A STOP VEHICLES BEHIND US...RESTARTED WHEN RESTARTED ENGINE MISSING AGAIN WHEN PUSHED GAS THE TRANSMISSION SEEMED TO MAKE A CLUNK NOISE AND STALLED AGAIN.THE VEHICLE WITHOUT NOTICE STALLS AND IS A GREAT SAFETY ISSUE AND AFTER LAST STALL THE RPM SEEMS TO REV UP SOME.THIS IS A MAJOR DEFECT AND LIFE THREATENING DEFECT. VEHICLE RANDOMLY STALLS & NOW REVS RPMS. *TR
Structure, Jun 17, 2013
INSIDE REAR HATCH HANDLE CAME OFF WHEN PULLING THE HATCH DOWN TO CLOSE. TOOK TO DEALER AND THEY FOUND A SCREW INSIDE THE HATCH PANEL HAD CAME OUT. REPLACED WITH NEW SCREW THEN SNAPPED HANDLE BACK IN PLACE. THIS HANDLE IS WEAK AND POORLY DESIGNED. ESPECIALLY SINCE IT IS JUST SNAPS ON. THE STRESS THE HANDLE AND PANEL MUST TAKE AS TO PULL THE WEIGHT OF THE HEAVY HATCH DOWN BEFORE YOU CAN PLACE YOUR HAND ON THE OUTSIDE OF THE HATCH TO CLOSE NEEDS TO BE REDESIGNED IN THE NEWER MODELS. I AM NOW NOT SO RELAXED WHEN CLOSING THE HATCH ON MY OWN CAR. *TR
Engine, Jun 17, 2013
IN APRIL, WHILE PROCEEDING THROUGH AN INTERSECTION, THE VEHICLE LOST ALL POWER AND STALLED OUT IN THE MIDDLE OF THE ROAD. I WAS ABLE TO QUICKLY RESTART THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED AND ENGAGED INTO DRIVE, IT SEEMED TO GET A SURGE OF POWER, ACCELERATING AT A FASTER SPEED THAN NORMAL. ON 6/16/2013, I WAS DRIVING MY VEHICLE TO THE STORE. DURING THE TRIP, IT FELT LIKE THE VEHICLE WAS LAGGING, AS IF I WAS DRIVING WITH THE PARKING BRAKE ON. I VERIFIED THAT THE PARKING BRAKE WAS NOT ON, AND THE VEHICLE WAS IN DRIVE (NOT THE "S'" MANUAL SHIFT POSITION). ON THE WAY HOME (APPROXIMATELY 45 MINUTES LATER), WHILE PULLING AWAY FROM A STOP SIGN, THE ENGINE LOST ALL POWER, STALLING THE VEHICLE. I WAS GOING DOWNHILL, SO I WAS ABLE TO NAVIGATE TO THE SIDE OF THE ROAD. THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE USUALLY STARTS IMMEDIATELY WITH THE PUSH BUTTON START, BUT THIS TIME IT DID NOT, I HAD TO HOLD THE PUSH BUTTON DOWN FOR APPROXIMATELY 5 TO 7 SECONDS BEFORE THE VEHICLE STARTED. WHILE DRIVING HOME AFTER THIS, IT AGAIN FELT LIKE THE VEHICLE WAS LAGGING, OR AS IF THE BRAKE WAS ON WHILE I WAS DRIVING. *TR
Suspension, Jun 11, 2013
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT A BANGING NOISE WAS HEARD FROM THE REAR WHEN DRIVING OVER BUMPS AND THE FRONT END WOULD EXHIBIT AN ABNORMAL CREEPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER TIGHTENED THE REAR END LINKS HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 148 AND THE CURRENT MILEAGE WAS 5,000. UPDATED 07/10/13*LJ THE CONSUMER STATED AS OF 6/25/2013 THE FRONTEND NOISE HAD WORSENED. THE CONSUMER DROVE TWO OTHER VEHICLES THAT HAD NO FRONT END NOISE. UPDATED 07/19/2013 *JS
Fuel system, Gasoline, May 30, 2013
I PULLED INTO THE SERVICE STATION FOR FUEL. THE ATTENDANT PLACED THE GAS PUMP NOZZLE INTO MY VEHICLES NEW STYLE CAPLESS GAS TANK AND BEGAN TO FILL THE TANK FULL OF FUEL. ONCE THE TANK REACHED THE LIMIT THE NOZZLE SHUT OFF, WHEN THE ATTENDANT WENT TO REMOVE THE NOZZLE IT WOULD NOT RELEASE FROM THE CAR. FOR OVER 2 HOURS MY CAR WAS ATTACHED TO THE NOZZLE, UNTIL THE GAS STATION OWNER CAME AND HAD TO USE A SCREWDRIVER TO PRY IT OUT. GOOD THING BY LAW IN NJ A ATTENDANT MUST BE THEIR WHEN THE STATION IS OPEN OR I WOULD HAVE BEEN STUCK, THEIR WAS NO PHONE RECEPTION. *TR
Power train, May 28, 2013
REPEATED SERVICE ON THE CAR WITH HEALTH REPORT STATING POWERTRAIN FAULT-SERVICE IMMEDIATELY. WITH THE HELP OF THE BBB FORD SENT A FIELD SERVICE REPRESENTATIVE TO DEALER AND REPLACED SEVERAL ITEMS. PICKED UP THE CAR APRIL 28 AND IT SEEMED IMPROVED. ON MAY 25TH CAR EXPERIENCED THE SAME PROBLEM. RAN HEALTH REPORT AND IT STATES "URGENT-POWERTRAIN FAULT/REDUCED POWER. WE HAVE HAD THE CAR INTO FORD MANY TIMES FOR THIS PROBLEM AND THEY ACT AS IF NO ONE EVERY HAS HAD THIS ISSUE BEFORE. I HAVE READ YOUR REPORT REGARDING THE PROBLEMS WITH ECOBOOST AND FEEL THAT OUR PROBLEMS WITH THE CAR ARE THE SAME. *TR
Equipment adaptive/mobility, Engine, May 28, 2013
CAR WAS RECALLED IN DECEMBER WITH 786 MILES ON IT DUE TO RECALL NOTICE 12S41 AND WAS KEPT IN THE SHOP FOR REPAIR FROM DECEMBER 3RD, 2012 TO DECEMBER 20TH, 2012. WHILE GETTING AN OIL CHANGE ON MAY 17TH, 2013 IT WAS DISCOVERED THAT THE ENGINE HAS AN OIL LEAK AS WELL AS THE STEREO BUTTONS WORKING INTERMITTENTLY. THE CAR IS NOW BEING BROUGHT IN TODAY FOR AN UNKNOWN TIME OF REPAIR. THE CAR WAS BRAND NEW WHEN PURCHASED ON NOVEMBER 24TH, 2012 AND ONLY HAD 6,428 MILES AT THE TIME THE RECENT OIL LEAK AND STEREO MALFUNCTION WAS DISCOVERED. *TR
Engine, May 28, 2013
WAS DRIVING DOING 40MPH WHEN OUT OF NO WHERE I RECEIVED A MESSAGE INSTRUCTING ME TO IMMEDIATELY PULL VEHICLE OVER AND SHUT DOWN DUE TO ENGINE OVERHEATING. NEVER RECEIVED A "LOW COOLANT" LIGHT, JUST A SUDDEN WARNING TO PULL OVER. HAD TO BE TOWED FROM THE INCIDENT. LUCKILY NO ONE WAS INJURED AND THERE WERE NO ACCIDENTS AS IT WAS A TWO LANE, ONE WAY, STREET WITH NO SHOULDERS. OPENED THE HOOD AND I HAD ABSOLUTELY NO ENGINE COOLANT. ALSO NOTICED THAT THE ENGINE WAS IN FACT VERY HOT. I AM CONCERNED THAT THIS HAS CAUSED ENGINE DAMAGE ON MY BRAND NEW VEHICLE. *TR
Suspension, May 27, 2013
VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR A CLICKING/CLUNKING SOUND COMING FROM THE FRONT END. TSB 13-3-2 AND TSB 13-5-11 HAVE BEEN PERFORMED BUT THE PROBLEM STILL EXISTS. VEHICLE HAS BEEN AT THE DEALER THREE OTHER OCCASIONS FOR TSB'S. ENGINEER SUPPOSEDLY COMING TO DEALER 5/28/13 TO CHECK VEHICLE. *TR
Structure, May 23, 2013, crash
THE CAR WAS PARKED, I TURN ON THE ENGINE MY SON WAS IN THE FRONT PASSENGER SIDE WITH HIS RIGHT LEG OUT THE CAR AND DOOR OPEN. I WAS PACKING SOME STUFF TO THE BACK SIT. WHEN THE SUV WENT ON REVERSE WHILE THE GEAR WAS ON PARK. THERE IS NO EXPLANATION OF HOW THE CAR WENT ON REVERSE. THE RIGHT DOOR WAS OPENED AND HIT A BRICK FENCE THAT WAS ON THE SIDEWALK THE INSIDE PANEL OF THE BROKE WITH THE IMPACT AND CUT MY SON'S LEG. AMBULANCE TOOK HIM TO THE EMERGENCY ROOM AND 10 STITCHES INSIDE AND OUTSIDE WERE DONE TO HIS LEG. I COMPLAINT TO FORD AND THEY TOLD ME TO TAKE THE CAR TO THE DEALER WHERE I PURCHASED THE CAR 4 DAYS BEFORE THE ACCIDENT FOR PROPER INSPECTION. THE PROCESS MAY TAKE 1 TO 2 MONTHS. I RECEIVED A CALL FROM SERVICE DEPT SAYING THE THERE WHERE NO MECHANICAL PROBLEMS FOUND AND TO PICK UP THE CAR.POLICE REPORT WAS SUBMITTED AND NO LEGAL PAPERWORK WAS RECEIVED YET FROM FORD. THERE ARE OTHER PEOPLE COMPLAINING ABOUT SOMETHING SIMILAR HAPPENED BUT FORD IS NOT RECOGNIZING THE PROBLEM. HOW I KNOW THAT A PROPER INSPECTION WAS MADE AND THAT THIS CAR IS SAFE? *TR
Engine, May 22, 2013
I JUST LEASED A NEW CAR, A 2013 FORD ESCAPE WITH A 2.0 L ECOBOOST ENGINE. I HAD ONLY FILLED THE TANK ONCE BEFORE I NOTICED SERIOUS PROBLEMS; WHENEVER I CAME TO A STOP, THE ESCAPE WOULD SHUDDER AND STALL OR SIMPLY TURN OFF. IT HAPPENED ON MULTIPLE OCCASIONS DAILY FOR ABOUT A WEEK BEFORE I COULD TAKE IT TO THE SHOP. AS A SURGEON, I TYPICALLY GET OFF MUCH LATER THAN THE FORD DEALERSHIP WAS OPEN. THEY HAVE TAKEN IT FOR REPAIR, BUT IT WAS PRETTY SCARY BECAUSE IT WOULD SHAKE AND RATTLE WHEN ACCELERATING SOMETIMES AND I WAS CONCERNED IT MIGHT STALL MID INTERSECTION. LUCKILY IT ONLY STALLED WHEN I HAD COME TO A STOP. *TR