2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints
2,754 reports, newest first.
Steering, Aug 6, 2020
WHILE I WAS LEAVING WORK, IN MY PARKING LOT, I GOT AN ALERT TONE AND ON THE DISPLAY IT SAID "STEERING ASSIST FAULT", I HAD NEVER GOT THAT BEFORE, MY CAR HAS ABOUT 64K MILES, I PROCEEDED TO DRIVE BACKWARDS AND TURNING MY WHEEL AND THE STEERING WAS VERY HEAVY AND WOULD BARELY MOVE, I DROVE THE CAR FORWARD BACK INTO THE PARKING SPOT, TURNED OFF THE ENGINE WAITED A MINUTE AND THE PROBLEM. I WENT ONLINE AND I FOUND OTHER PEOPLE HAVING THE SAME PROBLEM, BUT THEIR PROBLEM HAPPENED ON THE ROAD IN TRAFFIC, I HAVEN'T BEEN TO THE DEALER YET, BUT I'M SURE I WILL. A RECALL NEEDS TO CREATED ASAP BEFORE SOMEONE GETS HURT.
Engine, Aug 6, 2020
CONSTANT COOLANT LEAK CAUSED VEHICLE TO OVERHEAT AND ENGINE BLEW. I WAS DRIVING DOWN THE INTERSTATE, NO WARNING LIGHTS WERE ON, THEN SUDDENLY CAR LOST ALL POWER. WHEN I PULLED OVER THE ENGINE WAS SMOKING. I HAD ONLY DRIVEN ABOUT 4 MILES. CAR WOULD NOT RESTART AFTERWARDS.
Engine, Aug 4, 2020, fire
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT HIS DAUGHTER WAS DRIVING AT 55 MPH AND THE SERPENTINE BELT FRACTURED. THE BELT RIPPED APART THE HEAT SHIELD AND IGNITED THE SOUNDPROOF FOAM. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (J.C. LEWIS FORD HINESVILLE 309 W OGLETHORPE HIGHWAY HINESVILLE, GA 31313 912-876-3673) AND THEY INFORMED THE DAUGHTER THAT IT WAS THE SERPENTINE BELT AND THE BELT TENSIONER THAT NEEDED TO BE REPLACED. THE CONTACT TOLD THE DEALER TO HOLD OFF INITIALLY ON REPAIRS UNTIL SHE CONSULTED WITH HER FATHER. THE DEALER CALLED HER BACK AND PERFORMED THE REPAIRS ANYWAY AND QUOTED A REPAIR COST OF $300. THE CONTACT PICKED UP THE VEHICLE AND DROVE IT THE NEXT DAY AND THE HEAT SHIELD WAS DAMAGED AND STARTED TO SMOKE AND POSSIBLY CATCH FIRE. THE DEALER WAS CONTACTED BACK AFTERWARDS AND THEY HAVEN'T CALLED BACK. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 101,780.
Other or unspecified, Aug 4, 2020, crash
VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ENGINE WAS OFF. PARKING BRAKE WAS ENGAGED. I OPENED THE PASSENGER DOOR TO GET MY BAG OUT AND REACHED OVER TO REMOVE MY KEYS FROM THE IGNITION. MY ARM BUMPED THE GEAR SHIFT AND THE CAR BEGAN TO ROLL BACKWARDS. I TRIED TO MOVE IT BACK IN PARK BECAUSE MY 18 MONTH OLD DAUGHTER WAS IN THE BACK SEAT (IN HER CAR SEAT) BUT I COULDN'T MOVE THE SHIFTER AND THE TIRE RAN OVER THE RIGHT SIDE OF MY BODY. THE CAR RAN INTO A TREE AND BENT THE PASSENGER DOOR OPEN TO THE FRONT FENDER. WE MOVED THE CAR BACK TO THE DRIVEWAY AND RECREATED THE EVENT. THE SHIFTER MOVES EASILY OUT OF PARK WITHOUT NEEDING TO ENGAGE THE BUTTON; EVEN WITH THE EMERGENCY BRAKE ENGAGED.
Steering, Jul 31, 2020
TURNED MY CAR ON, PUT IT IN DRIVE AND WENT TO TURN MY WHEEL AND HAD NO STEERING. I CHECKED UNDER MY VEHICLE AND THERE WAS NOTHING. I HAVE NEVER HAD THIS PROBLEM BEFORE. MY HUSBAND RAN A SYSTEMS CHECK AND THE RESULTS SAID - STEERING ASSIST FAILURE- SERVICE REQUIRED. MY HUSBAND TURNED THE VEHICLE OFF AND BACK ON AND THE STEERING WORKED. RAN ANOTHER SYSTEMS CHECK AND NOTHING SHOWED UP. ANOTHER COMPLAINT ABOUT THE SAME EXACT PROBLEM HAS BEEN FILED THE COMPLAINT NUMBER: 11292425. UPON RESEARCH THERE HAS BEEN NUMEROUS AMOUNTS OF COMPLAINTS MADE TO FORD AND FORD'S DEALERSHIPS. THEY ARE AWARE OF THIS ISSUE BUT STILL REFUSES TO ADDRESS OR FIX THIS ISSUE.
Electrical system, Engine, Jul 30, 2020
VEHICLE HESITATES AFTER BEING STARTED, WHEN I ATTEMPT TO DRIVE VEHICLE STALLS AND IS UNABLE TO MOVE. VEHICLE STALLED WHILE IN MOTION ON HIGHWAY TWICE, WAS ABLE TO GET TO BREAK DOWN LANE BEFORE ANY ACCIDENT COULD OCCUR. THIS ALSO HAPPENED WHEN DRIVING ON SECONDARY ROADS. I HAVE ALSO HAD THE THIS ISSUE HAPPEN IN MY DRIVEWAY, I STARTED VEHICLE AND PUT INTO DRIVE AND IT PUTTERED THEN STALLED THIS HAS HAPPENED AT LEAST 30 DIFFERENT TIMES IN THE PAST 2 MONTHS. I ALSO HAVE BEEN EXPERIENCING THE LOSS OF COOLANT BUT NOT FINDING A LEAK. THIS HAS BEEN HAPPENING FOR 6 MONTHS, I AM HAVING TO ADD COOLANT EVERY OTHER WEEK. WARNING LIGHTS FOR LOW COOLANT DO NOT DISPLAY NOR DOES THE CHECK ENGINE LIGHT.
Power train, Electrical system, Vehicle speed control, Jul 29, 2020
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE BATTERY, ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE INSTRUMENT DISPLAYED SHOWED THAT THE FRONT WHEEL DRIVE WAS TEMPORARY DISABLE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CALLED LAKE VIEW FORD INC., (12381 CONNEAUT LAKE RD, CONNEAUT LAKE, PA 16316), AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Power train, Engine, Jul 28, 2020
MY ENGINE LIGHT CAME ON AND THE GUAGE SAID HIGH TEMP GET TO SAFE PLAACE TO STOP. THE CAR WOULD NOT GO BACK OR FORWARD. THE SHOP PUT IN TRANSMISSION BUT IT HAPPENED AGAIN AND THEY PUT IN A GUAGE. NOW IT IS HAPPENING AGAIN. EACH TIME I HAVE HAD TO HAVE THE CAR TOWED AND REPAIRED. I THINK THIS IS A MATTER THAT NEEDS BE BE IINVESTIGATED. WHILE I WAS DRIVING ON THE HIGHWAY THE INDICATOR CAME ON AND WITHIN A FEW MINUTES THE VEHICLE REDUCED IN SPEED AND STARTED TO HESITATE. ONCE I GOT TO A PLACE TO STOP IT WOULD NOT MOVE. I HAVE SPENT OVER $3500 SO FAR AND IT IS HAPPENING AGAIN. I AM GOING TO HAVE TO HAVE IT TOWED IN AGAIN AND THEY IT MIGHT BE THE MOTOR. I ONLY HAVE A LITTLE OVER 41000 MILE ON THIS VEHICLE AND I CAN'T AFFORD ANY MORE COST LIKE THIS. PLEASE LET ME KNOW IF THERE ARE OTHER COMPLIANTS AND WHAT YOU ARE DOING ABOUT THIS ISSUE.
Engine, Jul 28, 2020
ANTIFREEZE DISAPPEARING. HAD RESERVOIR TANK, HOSES, CLAMPS, COOLANT PARTS LEADING TO AIR CONDITIONING, NO VISSABLE LEAKS OF COOLANT. ENGINE LIGHT COMES ON AND GOES OFF AT RANDOM AND HAS FOR PAST 4 + YEARS WITH NO RESOLUTION. RECENTLY HAD FORD DEALERSHIP RUN A 5 HOUR PRESSURE TEST WAS TOLD, 1) ENGINE LOSING PRESSURE, 2) #3 CYLINDER DEFECTIVE, 3) EITHER NEEDS HEAD GASKET OR POSSIBLE CRACKED BLOCK, UNSURE WITHOUT DISASSEMBLING ENGINE AT COST TO MYSELF OF AT MINIMUM $600. SAID SOME EROSION WAS SEEN, UNSURE CAUSE OF IT. WAS RECENTLY TOLD IN 2014 THE WATER PUMP WAS REPLACED PRIOR TO MY PURCHASE OF CAR IN 03/2014, AT FORD DEALERSHIP WHERE I PURCHASED VEHICLE. I HAD NO KNOWLEDGE OF THIS WATER PUMP REPAIR UNTIL 07/2020. HAD I KNOWN, I WOULD NOT HAVE PURCHASED BEING CAR "1" YEAR OLD NEEDING SUCH A VITAL REPAIR. DURING ONE OF THE PRESSURE TESTS IN 03/2020, A MINOR OIL LEAK WAS REPAIRED, VALVE COVER GASKET REPLACED. CONTACTED FORD MANUFACTURER ASKED FOR ASSISTANCE IN REPAIR OF DEFECT, CASE # 27007133 , WAS TOLD NO FUNDING AVAILABLE TO ASSIST ME WITH ISSUE. HAD AUTO SHIELD INSURANCE, DENIED COVERAGE DUE TO REQUIRING ENGINE TO BE DISASSEMBLED TO DETERMINE WHAT THE EXACT PROBLEM IS? WHERE IS IT COMING FROM? HOW DID IT OCCUR? ALL AT MY EXPENSE. I HAVE TAKEN EXCELLENT CARE OF MY VEHICLE, MAINTAINED AS REQUIRED TO CONTINUE RELIABILITY. I BELIEVE THIS VEHICLE'S ISSUE HAS EXISTED, MAYBE AN UNDERLYING ISSUE, SINCE IT WAS MANUFACTURED IN 02/2013 DUE TO REQUIRING A WATER PUMP DURING 1ST YEAR OF BEING MANUFACTURED. AS I MENTIONED, THE ENGINE LIGHT HAS CAME ON AND WENT OFF THROUGHOUT THE YEARS. IVE HAD AUTO PARTS USE A SCANNER TO DETERMINE WHAT THE ENGINE LIGHT WAS REVEALING, HOWEVER NOTHING WAS DETERMINED PREVIOUSLY. I HAVE SERVICE RECORDS IF NEEDED. IS THERE ANY HELP AVAILABLE FOR ME TOWARDS RESOLVING THIS ISSUE? NO VISSABLE COOLANT LEAKS, HAPPENS WHEN VEHICLE ENGINE IS ON. NO OVER HEATING.
Electrical system, Jul 27, 2020
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ASHEVILLE FORD LINCOLN (611 BREVARD RD, ASHEVILLE, NC 28806) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN ELECTRICAL FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Steering, Jul 25, 2020
MY WAS LEAVING THE HOUSE FOR WORK ON FRIDAY JULY 24, 2020. WHEN DRIVING DOWN THE BLOCK AT ABOUT 25MPH, SHE WAS MAKING A LEFT TURN AND HER STEERING BECAME VERY HARD AND THE STEERING ASSIST FAULT LIGHT CAME ON AND SHE COULDN'T STEER IT ANYMORE. SHE CALLED ME AND I WENT TO ASSIST HER BUT I COULDN'T STEER IT NEITHER, TOTALLY TOO DIFFICULT. I HAD THE VEHICLE TOWED TO LOCAL AUTO SERVICE CENTER AND THEY AN ESTIMATE TO REPAIR AFTER CONTACTING A FORD DEALERSHIP IN A NEARBY CITY AND THEY STATED THAT THE ENTIRE STEERING SYSTEM HAS TO BE REPLACED AT A TOTAL PRICE OF $2100.00, I HAVE CHECKED AROUND AND NOTICE THAT IS A MAJOR PROBLEM WITH THIS VEHICLE AND A LOT OF OWNERS HAS HAD THIS PROBLEM AND THIS IS VERY DANGEROUS, I AM GLAD THAT MY WIFE HAD NOT ALREADY GOTTEN ON TTHE INTERSTATE. I REALLY NEED SOMEONE TO ADDRESS THIS ISSUE.
Fuel/propulsion system, Jul 24, 2020
I HAVE TAKEN MY VEHICLE IN APPROXIMATELY 7 TIMES FOR THE SAME GAS ISSUE AND FORD CANNOT SEEM TO FIGURE OUT WHAT THE ISSUE IS. CURRENTLY, MY CAR IS GETTING 13 MPG. IT HAS BEEN LOSING GAS LIKE NO TOMORROW. I'M TIRED OF PAYING MONEY FOR EVERY NEW ISSUE THEY SEEM TO FIND WITH IT WHEN I BRING IT IN, BUT IT IS NEVER FIXED. THE ORIGINAL FORD SERVICE ADVISOR I HAD PRACTICALLY LAUGHED IN MY FACE WHEN I STATED THAT MY CAR WAS LOSING GAS AS FAST AS IT WAS. THE BEST PART ABOUT IT, THE SAME GUY CALLS ME BACK WHEN I TELL HIM TO JUST CHECK AND SAYS THERE'S AN ISSUE. WELL NOWHERE AND I MEAN NOWHERE IN MY SERVICE RECORDS IS THERE AN INDICATION THAT THEY REPLACED SOMETHING TO DO WITH THE GAS THAT CERTAIN TIME. LAST TIME I WENT IN FOR THE ISSUE THAT SAME MAN HAS BEEN FIRED. THIS HAS OCCURRED FOR THE PAST 3 YEARS AND I AM SO TIRED OF PAYING A RIDICULOUS AMOUNT OF MONEY FOR GAS WHEN I BARELY DRIVE ANYWHERE.
Power train, Jul 23, 2020
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CABLE BUSHING DETACHED FROM THE TRANSMISSION SHIFTER CABLE WHILE PARKING THE VEHICLE. THE VEHICLE WAS UNABLE TO BE STARTED OR SHIFTED IN OR OUT OF GEAR. OROVILLE FORD, INC (1350 ORO DAM BLVD E, OROVILLE, CA 95965, 530-533-3313) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
Exterior lighting, Latches/locks/linkages, Jul 17, 2020
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED CHINO HILLS FORD LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710 AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE BRAKE LAMP BULB NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000. PARTS DISTRIBUTION DISCONNECT.*DT
Electrical system, Other or unspecified, Engine, Jul 16, 2020
VEHICLE STALLED ON HIGHWAY DUE TO OVERHEATING WHICH WAS A COOLANT LEAK. I SEE THEY ARE ALREADY INVESTIGATING SIMILAR COMPLAINTS. DRIVER'S SEAT HAS TEARS IN IT. ENGINE WAS REPLACED AT 107,000 MILES. VEHICLE JERKS WHILE TRYING TO PARK ON A HILL. TOUCH SCREEN GOES IN AND OUT. TRUNK LATCH ONLY WORKS WHEN IT WANTS TO. REAR DIFFERENTIAL FAILED AT 121,000 MILES, BUT HAS BEEN MAKING NOISE SINCE 107,000 MILES. THIS VEHICLE IS NOTHING BUT PROBLEMS!
Structure, Jul 16, 2020
I HAD MY SAFETY RECALL RESOLVED, BUT IT IS STILL SHOWING ON THE REPORT AS STILL INCOMPLETE
Engine, Jul 16, 2020
THE COOLANT LEAKED INTO THE ENGINE CAUSING A MISFIRE IN CYLINDER 3. THE FOLLOWING WARNINGS WERE DISPLAYED: LOW COOLANT AND ENGINE FAULT: SERVICE NOW. THE VEHICLE WAS TAKEN TO JANNELL FORD IN HANOVER, MA TO BE DIAGNOSED. I WAS INFORMED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE CURRENTLY HAS 120,000 MILES. CURRENTLY WEIGHING REPAIR OPTIONS AND IN THE PROCESS OF CONTACTING FORD MOTOR COMPANY.
Steering, Jul 15, 2020
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED. THE VEHICLE WAS TURNED OFF AND RESTARTED AND STARTED AND REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOW FORD DEALER FOR A DIAGNOSTIC TEST THAT LOCATED THE FAILURE CODE AT THE STEERING GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 145,303.
Other or unspecified, Jul 15, 2020
TEMP GAUGE RUNS TO H AND CAR STOPS COOLANT FULL
Structure, Jul 14, 2020
THE PAINT ON MY 2013, THAT HAS NEVER BEEN IN AN ACCIDENT IS WEARING OFF IN MULTIPLE PLACES. IT LOOKS AS THOUGHT A POOR JOB WAS DONE APPLYING THE PAINT AS MY CAR HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS 45,000 MILES ON IT. I HAVE BEEN QUOTED $2500 TO HAVE IT REPAIRED WHICH I DO NOT HAVE. IT SEEMS THIS IS A MANUFACTURING ISSUE THAT FORD SHOULD HAVE TO PAY FOR. AS SOME OF THESE SPOTS ALSO HAVE STARTED TO RUST, I WILL NEED TO GET THIS TAKEN CARE OF SOONER THAN LATER SO THE PROBLEM DOESN'T BECOME EVEN BIGGER.
Engine, Jul 13, 2020
FUEL LINE SEPARATION RELATED TO RECALL NUMBER 12V336000 HOWEVER CAR WAS MANUFACTURED 8 DAYS PAST THE RECALL CUTOFF
Power train, Jul 10, 2020
VEHICLE STARTS SHAKING REALLY BAD WHEN IDLING AT STOP LIGHTS ETC. TOOK IT IN AND THEY ADVISED THAT IT IS THE TORQUE CONVERTER AND IS A KNOWN PROBLEM WITH THIS VEHICLE AND THEY CAN NOT FIND THE PART ANYWHERE!
Electrical system, Engine, Jul 7, 2020
FREEWAY DRIVING AND CAR STALLED. ABLE TO DRIVE TO CLOSE DEALERSHIP WITH PEDAL TO FLOOR AND GETTING ABOUT 8 MPH. REPLACED THROTTLE BODY. LEFT DEALERSHIP. DRIVING SIDE STREETS 2 MILES FROM DEALERSHIP AND SAME THING. 8 MPH. TOWED BACK TO DEALER. SAID IT MIGHT BE WIRE HARNESS $2000. THEY TEST DRIVE THOUGH AND NO PROBLEM AFTER MOVING WIRES AROUND. SO I TOOK CAR AND DROVE A FEW DAYS BUT THEN AFTER EXITING HIGHWAY ABOUT ONE MILE IT DOES IT AGAIN. TOWED BACK TO DEALER WHERE I START IT AND GET ZERO WARNINGS. DRIVES OK. BUT LEAVE IT THERE. THEY THINK IT'S PURGE VALVE NOW. GLAD I DIDN'T REPLACE WIRE HARNESS. THEY SAY IT ISN'T GIVING ANY CODES NOT SURE WHAT TO DO. SCARY TO LOSE ALL ACCELERATION ON FREEWAY!
Engine, Jul 6, 2020
VEHICLE STALLS WHILE BEING DRIVEN, CAUSING ENGINE TO SHUT DOWN
Engine, Jul 2, 2020
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS AND AT START-UP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS TAKEN TO HENNESSY FORD ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, (470) 602-2073) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.