2013 Ford Escape

Problems, recalls and owner-reported issues

Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,754

Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.

Primary concernEngine1,268 reports · 46% of complaints
Owner complaints2,754Filed with NHTSA
Recall relationship18 safety recallsNHTSA campaign records

What owners report most often

  1. Engine1,268
  2. Power train402
  3. Electrical system340
  4. Steering302
  5. Other or unspecified300
  6. Fuel/propulsion system248
  7. Engine and engine cooling175
  8. Vehicle speed control92

Recalls and investigations

  1. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  2. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  6. Electrical system, wiringDec 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.

    Campaign 15V813000 on NHTSA.gov

  7. Air bagsSep 26, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    Campaign 14V597000 on NHTSA.gov

  8. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

  9. Structure, body, doorMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.

    A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

    Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.

    Campaign 14V239000 on NHTSA.gov

  10. Air bags, frontal, sensor/control module-inactiveMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

    If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

    Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

    Campaign 14V237000 on NHTSA.gov

  11. Seats, front assembly, reclinerApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

    Campaign 14V164000 on NHTSA.gov

  12. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.

    Campaign 13V584000 on NHTSA.gov

  13. EngineNov 25, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.

    Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.

    Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.

    Campaign 13V583000 on NHTSA.gov

  14. Latches/locks/linkagesMar 7, 2013

    Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.

    The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.

    Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 13V085000 on NHTSA.gov

  15. Engine and engine coolingDec 3, 2012

    This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

    If flammable engine fluids come in contact with the vehicle’s hot exhaust system, a vehicle fire could occur.

    Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle’s powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V551000 on NHTSA.gov

  16. Engine and engine coolingSep 4, 2012

    Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.

    As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.

    Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V431000 on NHTSA.gov

  17. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012

    Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.

    If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.

    Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V336000 on NHTSA.gov

  18. Service brakes, hydraulic, pedals and linkagesJul 6, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.

    THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

    Campaign 12V319000 on NHTSA.gov

Representative owner complaints

2,754 reports, newest first.

  1. Engine, Feb 20, 2019

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE COOLANT LEVEL LOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED JIM FALK MOTORS OF MAUI AT 808-270-2600 (LOCATED AT 260 HANA HWY, KAHULUI, HI 96732) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 73,500.

  2. Engine, Feb 19, 2019

    BOUGHT VEHICLE IN SEPTEMBER OF 2018, WHICH SEVERAL INSTANCES OF THIS PROBLEM. VEHICLE IS CONTINUOUSLY GOING INTO A LIMP MODE DUE TO "FALSE OVERHEATING". ENGINE THINKS IT IS OVERHEATING WITHIN 5 MINUTES OF STARTING VEHICLE, AND WILL STALL WHILE DRIVING, CAUSING A SAFETY ISSUE TO OTHER DRIVERS ON THE ROAD. WITH 20 DEGREE WEATHER, IT IS IMPOSSIBLE FOR AN ENGINE TO FULLY WARM. OCCURRENCES OF THIS PROBLEM HAPPENED ON THE FOLLOWING DATES: 12/31/18 - ONE TIME, A RESTART OF THE VEHICLE RESOLVED 1/10/19 - ONE TIME, LEFT VEHICLE AT WORK AT AFTER DRIVING 2/15/19 - 4 TIMES IN A ROW, AND HAD TO HAVE VEHICLE TOWED TO A SHOP 2/18/19 - SOON AFTER THE SHOP HAD IT AND REPAIRED A COOLANT LEAK. LIMP MODE OCCURRED ON THE HIGHWAY, WHICH IS NOT NOT EXTREMELY DANGEROUS, BUT I GENUINELY FEARED FOR MY LIFE. WHILE THE SHOP WAS HAVING TROUBLE REPLICATING THE PROBLEM TODAY, AS WAS I, THIS IS A LEGITIMATE SAFETY CONCERN. OVERHEATING CODE WAS PULLED BY COLUMBIA CAR CARE IN COLUMBIA, MO. STEVE, THE OWNER OF THE SHOP CAN ATTEST TO THE ISSUE I WAS HAVING. OTHER FORD ESCAPES WITH THE 1.6 MOTOR HAVE RECALLS FOR COOLING ISSUES, AND IT IS INTERESTING THAT MINE DOES NOT HAVE RECALLS PER YOUR WEB SITE. THIS SHOULD BE LOOKED AT.

  3. Electrical system, Wheels, Feb 19, 2019

    I HAD TO REPLACE ALL THE LUG NUTS DUE TO SWELLING, BECAUSE THE DESIGN OF THE ORIGINAL IS DEFECTIVE. THERE WAS A RECALL ON THE PCM AND MAP ON JAN.7 2016, I PURCHASE THIS VEHICLE IN APRIL OF 2018, THE VEHICLE IS STILL HESITATING AND WANTING STALL THIS HAPPENS WHEN IN PARK OR COMING TO A STOP. SO THE PROBLEM WAS NOT FIXED. ALSO, THE MYFORD TOUCH SCREEN SOMETIMES WILL NOT RESPOND, WON'T CONNECT A PHONE OR THE RADIO WILL NOT WORK, THIS HAPPENS WHEN FIRST GETTING IN TO START THE VEHICLE. THIS ALL STARTED SHORTLY AFTER I PURCHASED THE VEHICLE. I TOOK IT BACK TO THE DEALER BUT THEY WOULDN'T FIX IT.

  4. Other or unspecified, Engine, Feb 17, 2019

    CONSTANTLY FILLING WITH ANTIFREEZE AND CANNOT FIND A LEAK. REPLACED WATER PUMP HOPING TO SOLVE PROBLEM DID NOT. NOTICED MANY PEOPLE HAVE SAME PROBLEM ON GOOGLE SEARCH AND FOUND SOME CARS DID HAVE RECALL FOR THIS REASON. NOT SURE WHY MINE WAS NOT

  5. Electrical system, Engine, Feb 17, 2019, fire

    ELECTRICAL FIRE IN ENGINE COMPARTMENT. CAR WAS PARKED FOR 10 MINUTES STARTED SMOKING AND THEN CAUGHT FIRE. TOTALED CAR. HAD RECENTLY HAD CHECK ENGINE LIGHT COME ON AND SAY WARNING HIGH TEMP. STOP SAFELY. TOOK TO FORD THEY SAID IT WAS A SENSOR ON BACKORDER. TOLD ME THE CAR WAS NOT REALLY OVERHEATING

  6. Engine, Feb 17, 2019

    WHILE DRIVING, MY ENGINE COOLANT LOW NOTICE CAME ON AND THEN A BEEPING STARTED AND THE WARNING CAME UP THE ENGINE WAS OVERHEATING AND TO STOP SAFELY. I HAD THE CAR CHECKED, A HEATER HOSE AND COOLANT REPLACED. 3 WEEKS LATER, AGAIN AFTER A COLD START (IT WAS 25 OUT) I STARTED THE CAR AND THE ENGINE COOLANT LOW WARNING CAME ON AND RIGHT AFTER STARTING TO DRIVE, THE WARNING NOISES CAME ON AND THE CAR STOPPED. I HAD IT CHECKED BY BOTH FORD AND ANOTHER MECHANIC. THE OTHER MECHANIC WAS TOLD BY FORD IT WAS A SOFTWARE UPDATE HOWEVER, FORD SAYS THERE IS NOT UPDATE AND THEY CANNOT FIND ANYTHING WRONG WITH THE VEHICLE.

  7. Power train, Engine, Feb 15, 2019

    MY 2013 FORD ESCAPE SEL 1.6L WITH ECOBOOST IS HAVING THE SAME COOLANT ISSUES AS MANY SIMILAR MODELS HAVE BEEN HAVING. HOWEVER, MY CAR'S VIN NUMBER WAS NOT INCLUDED IN THE OFFICIAL RECALL SO I HAVE TO FOOT THE BILL DESPITE IT CLEARLY BEING THE EXACT INSTANCE IN WHICH THE RECALL WAS ISSUED. FOR A CLARIFICATION OF THE ISSUE. THE COOLANT IS RAPIDLY DEPLETING DESPITE NO VISIBLE LEAKS OR SMELLS OF IT BURNING OFF, INDICATING THAT IT'S LEAKING INTO THE ENGINE (FIRE HAZARD AS ITS A POTENTIAL TO IGNITE) CAUSED IN PART BY FAULTY HOSING EQUIPMENT. WHEN THE COOLANT LEVELS GET TOO LOW, THE CHECK ENGINE LIGHT COMES ON AND AN IMMEDIATE ALERT THAT THE ENGINE IS OVERHEATING... EVEN THOUGH THE TEMPERATURE REMAINS UNCHANGED. THE CAR THEN BEGINS TO STALL UNTIL THE COOLANT LEVELS ARE RETURNED TO NORMAL.

  8. Electrical system, Engine, Feb 15, 2019

    THE VEHICLE IS STALLING. IN MOTION, TYPICALLY JUST AFTER APPLYING GAS OR WHILE SLOWING DOWN TO A STOP. FIRESTONE AUTO REPAIR STATED THAT THE ALTERNATOR WAS PRODUCING HIGH VOLTAGE AND CAUSING ISSUE WITH THE BATTERY. THEY REPALCED THE ALTERNATOR AND BATTERY, BUT THE ISSUE STILL REMAINS.

  9. Power train, Electrical system, Engine, Feb 13, 2019

    THE ENGINE WILL STALL WHILE DRIVING. IT HAS BEEN DOING IT AFTER BEING OFF FOR 0-60 MINUTES. I WON'T BE ABLE TO ACCELERATE AND THEN THE CAR STARTS SHAKING AND SHUTS DOWN.

  10. Visibility/wiper, Feb 13, 2019

    MY WIPERS HAVE COMPLETELY STOPPED WORKING MULTIPLE TIMES AT THIS POINT EVEN AFTER REPLACING 2 MODULES MEANT TO FIX THE PROBLEM. THE WIPER LOCATOR SENSOR KEEPS MALFUNCTIONING AFTER STARTING THE CAR.

  11. Engine, Feb 12, 2019

    HAS BEEN LEAKING COOLANT INTERMITTENTLY FOR PAST COUPLE OF YEARS. DEALER CHECKED IN PAST BUT NO CAUSE FOUND. HAS GOTTEN WORSE PAST MONTH. TODAY TOLD BY DEALER SERVICE DEPARTMENT THAT IT IS LEAKING COOLANT FROM THE ENGINE AND THE 1.6 ECOBOOST NEEDS TO BE REPLACE AT A COST OF $2500. VEHICLE HAS ABOUT 55,000 MILES WITH ALL PREVENTIVE SERVICES PERFORMED. NO EXCUSE FOR THIS OTHER THAN A MANUFACTURING DESIGN DEFECT IN THE ENGINE. THIS HAS BEEN DOCUMENTED ON EARLY VERSIONS OF THE ESCAPE WITH SOME RECALLS DONE. THIS PRESENTS SAFETY ISSUE FOR ENGINE CATCHING ON FIRE AND SHOULD BE ADDRESSED BY NHTSA WITH EXTENSION OF SAFETY RECALLS TO PROTECT ALL ECOBOOST ENGINES. FORD IS RESPONSIBLE FOR THIS AND SHOULD BE HELD ACCOUNTABLE.

  12. Engine, Feb 12, 2019

    ENGINE STALLS WHILE IN MOTION. YOU CAN ONLY ROLL TO THE SIDE OF THE HIGHWAY. WILL RESTART AFTER SITTING AWHILE. VERY DANGEROUS.

  13. Engine, Feb 11, 2019

    RECALLS ON FORD ESCAPE. I AM AWARE THAT A LOT OF THE 2013 FORD ESCAPES HAVE RECALLS ON THEM. MINE WAS NOT INCLUDED IN THE RECALL BUT I HAVE A LEAK IN MY COOLANT HOSE THAT I AM HAVING TO REPLACE NOW. I HAVE HAD A LOTS OF TROUBLE OUT OF THE VEHICLE. I HAD TO REPLACE THE RADIATOR A COUPLE OF YEARS BACK AND MY CAR FOR THE LONGEST TIME WOULD JUST STOP IN MIDDLE OF THE ROAD AFTER TAKING OFF.

  14. Steering, Feb 11, 2019

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE ELECTRIC POWER STEERING BECAME INOPERABLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED ON FOUR SEPARATE OCCASIONS. TOMBALL FORD (22702 TOMBALL PKWY, TOMBALL, TX 77375, (281) 378-3160) WAS CONTACTED BY PHONE REGARDING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,891.

  15. Fuel/propulsion system, Feb 11, 2019

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING BETWEEN 10-40 MPH, THE VEHICLE VIBRATED, STALLED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO JEFF DRENNEN FORD (801 S 2ND ST, COSHOCTON, OH 43812, (740) 622-0001) WHERE THE CONTACT WAS INFORMED THAT THE FUEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,200.

  16. Other or unspecified, Feb 11, 2019

    AFTER STOPPING IN MY GARAGE AND EXITING THE VEHICLE FROM THE DRIVER'S SIDE DOOR, I ATTEMPTED TO CLOSE THE DOOR. THE DOOR WOULD NOT LATCH CLOSED AND BASICALLY JUST BOUNCED OPEN AGAIN. I ATTEMPTED TO CLOSE IT AGAIN AND IT DID THE SAME THING. I OPEN AND CLOSED THE HANDLE ON THE OUTSIDE AND ON THE INSIDE. AFTER THIS I COULD CLOSE THE DOOR. THIS PROBLEM HAS PERSISTED FOR OVER A MONTH.

  17. Engine, Feb 11, 2019

    THIS CAR HAS THE EXACT SAME ENGINE AND COOLANT SYSTEM AS 2014 MODEL AND THAT MODEL WAS RECALLED FOR COOLANT LEAK ON ENGINE THAT COULD CAUSE ENGINE OVERHEATING OR ENGINE FORE, FOR SOME INEXPLICABLE REASON 2013 WAS NOT INCLUDED IN THE RECALL. MY VEHICLE HAS THIS EXACT PROBLEM. THIS IS ABSURD.

  18. Engine, Feb 10, 2019

    THE CAR LOOSES COOLANT INSIDE THE ENGINE COMPARTMENT. THIS VEHICLE WAS MANUFACTURED IN JULY 2012, JUST OUTSIDE THE DATES REPORTED ON YOUR WEBSITE FOR A POTENTIAL FIRE RISK FROM COOLANT LEAKS ON THESE VEHICLES. YOUR WEBSITE DAYS "AUGUST 2012" IS THE START DATE FOR THE PROBLEM WITH THESE ENGINES. SHOULD THE DATE RANGE BE CHANGED?

  19. Engine, Feb 8, 2019

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR IT TO RESUME NORMAL OPERATION; HOWEVER, THE VEHICLE STALLED AGAIN WHEN PLACED IN REVERSE. THE VEHICLE WAS TAKEN TO PARKS FORD & LINCOLN OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352) 372-4251) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 75,000.

  20. Seat belts, Feb 7, 2019

    SEATBELT FAILS TO RETRACT PROPERLY. THE TENSION ON THE RETURN IS INADEQUATE. IT WILL RETRACT BY PUSHING THE SEAT BELT BACK INTO THE SLOT TO SOME EXTENT BUT NOT FULLY AND CERTAINLY NOT ON IT'S OWN.

  21. Suspension, Power train, Feb 7, 2019

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE IDLING AT A DRIVE THRU WINDOW AT A RESTAURANT, THE VEHICLE JERKED FORWARD AND ALMOST CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT ATTEMPTED TO DRIVE OFF, BUT THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH HILLS AUTOMOTIVE (1428 AUGUSTA ST, GREENVILLE, SC 29605, (864) 233-9002) WHERE IT WAS DIAGNOSED THAT NEW BUSHINGS NEEDED TO BE INSTALLED ALONG WITH A NEW TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 153,300.

  22. Power train, Feb 6, 2019

    I PURCHASED MY ESCAPE WITH 50,000 MILES ON IT, WITHIN A FEW MONTHS I HAD A LOW COOLANT ALERT- I WAS TOLD AT THE DEALERSHIP THEY DID NOT REPLACE THE CAP CORRECTLY AFTER AN OIL CHANGE, THEY FLUSHED THE LINES AND COULDN'T FIND ANY LEAKS SO THE CAP WAS REPLACED. I HAD A LOW COOLANT WARNING AGAIN AND MY COOLANT WAS REPLACED AT HOME, AND THEN ANOTHER WARNING SHORTLY AFTER, AGAIN REPLACED, COOLANT CLEARLY LEAKING FROM UNDER CAR BUT NO LEAKS COULD BE IDENTIFIED. THEN... DRIVING ON THE HIGHWAY AT 70MPH "TRANSMISSION FAULT" WARNING- PULLED OVER. CAR WAS SHIFTING NORMALLY, RESTARTED AND THE WARNING WAS GONE. TOOK TO DEALERSHIP AND WAS TOLD THEY PULLED THE CODE: "FOR TCC JUDDER, WHICH IS BECAUSE THE TORQUE CONVERTER IS SLIPPING UNDER ANY LOAD, AND THERE IS A HARD SHIFT BETWEEN 2ND AND 3RD GEARS." WAS TOLD I NEEDED A TRANSMISSION OVERHAUL (CAR HAS 64,000 AT THIS POINT.) BROUGHT THE CAR HOME AND IN THE DRIVEWAY IT STARTED LEAKING TRANSMISSION FLUID. OPENED A CASE WITH FORD AND WAS TOLD THEY "DECLINE ASSISTANCE" TO HELP WITH REPAIRS. BROUGHT TO 2ND SHOP FOR 2ND OPINION AND WAS TOLD: TRANSMISSION FLUID WAS COMPLETELY BURNT, TRANSMISSION OVERHEATED AT SOME POINT, THIS CAUSED THE COOLING TANK TO CRACK EXPLAINING THE DISAPPEARING COOLANT PROBLEM I HAD BEEN HAVING SINCE BUYING THE CAR, NO EXPLANATION WHY THE TRANSMISSION WOULD OVER HEAT. CAR SERVICED AT FORD REGULARLY AND WAS NOT HEAVILY DRIVEN. I HAVE HAD THE CAR FOR 10 MONTHS AT THIS POINT AND WILL BE PAYING THOUSANDS FOR A NEW TRANSMISSION THAT FAILED WITH LOW MILEAGE.

  23. Power train, Engine, Feb 6, 2019

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE'S GEAR SHIFTER FAILED TO CHANGE INTO ANY GEAR. THE CONTACT HAD TO MANEUVER THE GEAR SHIFTER TO ENSURE THAT THE GEARS PROPERLY CHANGED OVER. IN ADDITION, THE ENGINE COOLANT INDICATOR KEPT RANDOMLY FLASHING AND COOLANT LEAKED FROM THE VEHICLE. THE COOLANT HAD TO BE CONSTANTLY CHECKED DUE TO BEING LOW OR NEARLY EMPTY. THE VEHICLE WAS TAKEN TO KING FORD (9555 KINGS AUTO MALL RD, CINCINNATI, OH 45249, 513-683-0220), BUT WAS NOT YET DIAGNOSED OR REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  24. Other or unspecified, Feb 6, 2019

    ENGINE AND COOLANT LIGHT ON AND THE VEHICLE IS STALLING AT IDLE STATE AND WHILE PULLING OFF AFTER WAITING ON TRAFFIC THEN PROCEEDED TO PULL OUT, SITTING AT LIGHT AND STALLED WHEN LIFT TURN GREEN, AND STALLED WHILE MERGING ON INTERSTATE. VERY DANGEROUS!! DUE TO STALLING I ALMOST GOT HIT! STARTED TO HAPPEN IN DECEMBER TOOK TO DEALERSHIP IN JANUARY HAPPENED AGAIN TODAY 2/6/19

  25. Engine, Feb 5, 2019

    SEE ATTACHMENTS FOR ENGINE ISSUE