2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints
2,754 reports, newest first.
Engine, Dec 3, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE ENGINE COOLANT LOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO APPLE FORD LINCOLN OF YORK (1801 WHITEFORD RD, YORK, PA 17402, (717) 755-2911) WHERE THE CONTACT WAS INFORMED THAT COOLANT WAS LEAKING FROM BEHIND THE ENGINE AND THAT A HOSE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Power train, Engine, Dec 3, 2018
MY INFO LIGHT CAME ON IN CAR SAYING MY ENGINE COOLANT WAS LOW. I FILLED IT 10 DAYS LATER THE SAME THING HAPPENED AGAIN. I TOOK IT TO THE MECHANIC BECAUSE THERE WERE NO LEAKS UNDER MY CAR SO I DIDN'T KNOW WHERE THE COOLANT COULD BE GOING TO. THE MECHANIC PRINTED OUT A RECALL SHEET FOR THE EXACT PROBLEM AND TOLE ME I SHOULD CALL THE DEALER SERVICE CENTER. I CALLED AND THEY SAID THERE WAS NO RECALL ON MY CAR FOR THAT PROBLEM. THE RECALL COVERS MY CAR MODEL, ENGINE SIZE, AND MANUFACTURED DATE. I CALLED FORD CUSTOMER SERVICE AND THEY SAID THE SAME THING AS THE SERVICE CENTER. THE FIRST RECALL ON THIS PROBLEM DIDN'T INCLUDE MY CARS MANUFACTURED DATE, BUT 3 MONTHS LATER THE RECALL WAS UPDATED TO INCLUDE MORE CARS AND MY MANUFACTURED DATE WAS THEN INCLUDED.
Power train, Vehicle speed control, Engine, Dec 3, 2018
DRIVING TO WORK ONE MORNING IN A 40 MPH ZONE, ABOUT 1.5 MILES, WARNING LIGHTS APPEARED AND STATED THAT THE VEHICLE WAS OVERHEATING AND TO PULL OVER SAFELY. THE TEMPERATURE GAUGE HAD SHOT UP TO H FOR HOT. THE VEHICLE IMMEDIATELY SLOWED DOWN, REGARDLESS OF PRESSING THE GAS. I WAS ABLE TO PULL OFF OF A US HIGHWAY AND FIND A SAFE PLACE TO PARK JUST A SHORT DISTANCE. THE VEHICLE NEEDED TO BE TOWED TO THE DEALER.
Electrical system, Electronic stability control (ESC), Engine, Dec 2, 2018
THIS CAR SHOWED A PROBLEM AROUND MARCH 2017 WHEN IT RANDOMLY STALLED AND DID WHILE IN PARK AT A PARKING LOT. AFTER THAT IT WOULD RUN FINE FOR MONTHS AT A TIME AND THEN I WOULD HAVE THE SAME PROBLEM OF IT STALLING OUT AND DYING WHILE PARKED OR WHEN THE CAR WAS IN PARK. I HAVE REPLACED THE BATTERY 2 TIMES IN THE LAST 2 YEARS AND SOMETHING KEEPS FRYING MY BATTERY. THE PROBLEM HAS ESCALATED IN THE LAST 6 MONTHS TO THE POINT WHERE THE CAR NOW JUST DIES WHILE DRIVING WITHOUT ANY REAL WARNING AND IS UNSAFE TO DRIVE. I TRIED TAKING IT TO A FORD DEALERSHIP AND THEY COULD NOT FIGURE IT OUT AND HAD A HARD TIME RECREATING WHAT I HAD DESCRIBED WAS HAPPENING. THEY TOLD ME TO REPLACE THE FUEL PRESSURE SENSOR, BUT IT HAD ALREADY BEEN REPLACED 2 WEEKS PRIOR TO IT GOING TO THAT DEALERSHIP. THEY BASICALLY TOLD ME TO THROW MONEY BLINDLY AT THE ENGINE TO THE TUNE OF 3K TO 4K OR TRADE IT IN ON SOMETHING ELSE. THOSE WERE THE OPTIONS GIVEN TO ME BY FORD. THE PROBLEMS DID NOT REALLY START UNTIL AFTER 80K MILES AND THE CAR IS WORSE ONCE IT HAS BEEN RUNNING FOR A LITTLE WHILE, GETS WORSE WHEN YOU RUN THE HEATER AND GAME OVER IF THE AC OR DEFROST ARE ON. MY MPG ARE HORRIBLE BUT I DONT EVEN KNOW FOR SURE BECAUSE I WILL LOOK AT THE GAS GAUGE TURN THE CAR OFF AND WHEN I COME BACK FROM LETTING IT SIT THE AMOUNT OF FUEL SHOWING HAS GONE BACK UP CONSIDERABLY. ALSO MY MILS TO EMPTY RANDOMLY WENT FROM THE GAS LIGHT TURNING ON AT 30 MILES TO EMPTY TO 50 MILES TO EMPTY. MY CAR ACTS LIKE IT HAS A TRAUMATIC BRAIN INJURY AND ONE MOMENT IT SEEMS OK AND THE NEXT IS ALL OVER THE PLACE. WE CANT EVEN DRIVE IT ANYMORE BECAUSE IT IS TOO DANGEROUS AND UNPREDICTABLE.
Engine, Dec 2, 2018
VEHICLE HAS STALLED MANY TIMES WHEN FIRST PROCEEDING INTO TRAFFIC AFTER A COLD START OR HAS EVEN STALLED AFTER COLD START BEFORE PROCEEDING(WHILE PARKED). VEHICLE HAS BEEN TAKEN TO A FORD DEALERSHIP FOR SERVICE. THEY DID NOT FIX THE ISSUE DUE TO THE FACT THAT THERE WAS NO CHECK ENGINE LIGHT SHOWING AND THEY COULD NOT RECREATE THE PROBLEM.
Electrical system, Structure, Fuel/propulsion system, Nov 30, 2018
1. MY FRONT BUMPER CAME APART 2 WEEKS AFTER PURCHASE AT A PLACE WHERE THE METAL WAS WELDED AND THEN CAME HALFWAY OF ALL PIECES FELL OFF ATTACHED TO FRONT BUMPER AND NO COLLISION TOOK PLACE HOWEVER WHEN I BACKED UP OUT OF THE PARKING SPACE IT CAUGHT ON THE CURB AND PULLED APART EVEN MORE. 2. SINCE PURCHASE AFTER FILL UP THE ENGINE CRANKS HOWEVER WILL NOT TURN OVER WITHOUT APPLYING A LITTLE GAS. 3. NOW YESTERDAY I HAVE TOO TURN ON IGNITION TWICE TO START EVERYTIME I NEED TO TURN ON THE CAR. 4. I ALSO HAD 5 RECALLS THE DEALERSHIP DID NOT MAKE ME AWARE OF FIXED ( THEY ONLY SAID REAR SEATBELTS HAD TO BE REPLACED) WELL SHORTLY AFTER I PURCHASED 3 DOORS WOULDN'T LATCH I HAD TO ROPE MY DOORS SHUT UNTIL I COULD GET INTO SEWEL FORD. MY FAMILY HAS BEEN IN SO MUCH DANGER IN THIS VEHICLE. I AM A 40 YEAR OLD DISABLED WOMAN WITH 3 CHILDREN, MY STEP -DAD IS BLIND, MY BROTHER IS TERMINALLY ILL AND NEEDLESS TO SAY I NEED A RELIABLE VEHICLE IN ONE PIECE. I HAVE FILED A COMPLAINT WITH THE ATTORNEY GENERAL AND THE DMV RESPONDED THAT AN INVESTIGATION HAS BEEN SET OUT TO DETERMINE HOW MUCH OF THIS IS MANUFACTURE DEFECT AND WHAT PART THE DEALERSHIP PLAYED BY NON- DISCLOSURE OF REMAINING RECALLS MAKING ME BELIEVE THEY WERE CONCERNED FOR OUR SAFETY BY FIXING THE REAR SEAT BELTS.
Engine, Nov 29, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO MOVE. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE NORMALLY. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIO CHEVROLET (6919 I-35, DILLEY, TX 78017, (830) 469-1209) WHERE IT WAS DIAGNOSED THAT COOLANT WAS NEEDED. THE DEALER PRINTED FAILURE CODE NUMBER: P26B700 REGARDING THE COOLANT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE SAME THING AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Power train, Nov 29, 2018
I AM CONTACTING YOU REGARDING MY 2013 FORD ESCAPE, VIN: [XXX]. WHILE I WAS DRIVING THE TRANSMISSION COMPLETELY STOPPED WORKING, ALMOST CAUSING AN ACCIDENT AND ALSO CAUSING ME TO BE STRANDED IN ANOTHER STATE. I EVENTUALLY HAD THE CAR TOWED BACK TO VALVOLINE IN NORTH READING, MA WHERE THE TRANSMISSION HAD BEEN FLUSHED LESS THAN A WEEK BEFOREHAND. THEY HAD THE CAR TAKEN TO AAMCO WHO DETERMINED THE TRANSMISSION HAD FAILED. THE CAR ONLY HAS 39,200 MILES ON IT AND NOW NEEDS A TRANSMISSION REPLACEMENT. I WAS TOLD MY FORD TO CONTACT YOU TO REPORT THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Nov 29, 2018
POWER STEERING FAILURE
Power train, Nov 27, 2018
I NOTICED THE LOW COOLANT LIGHT ON I ADDED COOLANT AND IT LEAKED OUT NOT A WEEK LATER I SEE THAT THIS IS A COMMON PROBLEM WITH THE VEHICLE BUT THE DEALERSHIP STATED THAT THERE IS NO RECALL ON IT! IM SO CONFUSED AND ANNOYED AT THE SAME TIME WHAT CAN I DO!!!!
Engine, Nov 26, 2018
ENGINE SHUTS DOWN IN TRAFFIC DUE TO ENGINE COOLANT WARNING, CAR HAS HISTORY OF THIS REPAIR STARTING IN 2012, 2014 AND 2015 RECALL REPAIR, SEPTEMBER OF 2018, I PAID $1250 TO HAVE COOLANT SENSOR REPAIRED ONLY TO HAVE ENGINE SHUT DOWN 2 MONTHS LATER FOR SAME PROBLEM, THIS IS A SERIOUS SAFETY ISSUE SINCE ENGINE LITERALLY STARTS SHUTTING DOWN IN TRAFFIC SO QUICKLY IT IS IMPOSSIBLE TO SAFELY PULL OVER. CONTACTED FORD AND THEY CONFIRMED HISTORY OF REPAIRS AND EVEN HAD RECORD OF REPAIRS BUT DENIED RESPONSIBILITY EVEN THOUGH IT IS SAME 5 REPAIRS AND SAME PART.
Engine, Nov 24, 2018
VEHICLE SUDDENLY GOES INTO LIMP MODE AND ALMOST STALLS OUT. WARNING LIGHTS AND SOUNDS ALERT DRIVER THAT ENGINE TEMP IS DANGEROUSLY HIGH AND TO PULL OVER SAFELY. THIS HAS HAPPENED 4 TIMES IN LAST YEAR. EACH TIME IT WAS TOWED TO MECHANIC AND SOMETHING COOLANT RELATED HAS BEEN REPLACED. HOSES, THERMOSTAT, SENSORS, COOLANT SOLENOID. ONCE AGAIN HERE WE ARE AND IT HAS HAPPENED AGAIN. I HAD TO TRY AND SAFELY PULL OFF THE ROAD WITH NO POWER AND HESITATION ON A 65MPH HIGHWAY.
Engine, Nov 23, 2018
INTERMITTENT CHECK ENGINE LIGHT (HAPPENS WHEN IN PARK OR WHEN DRIVING). HOOKED UP TO CODE READER AND GOT P026B7; FOUND ONLINE THAT THE THE ENGINE COOLANT BYPASS VALVE IS DEFECTIVE, BUT NOT RECALLED (TSB 13-02-15). DEALER CONFIRMS CODE AND THAT ENGINE COOLANT BYPASS VALVE IS DEFECTIVE AND SHOULD BE REPLACED BUT REFERENCED TSB 16-0052. THE DEALER CLAIMS IT ISN'T COVERED UNDER ANY FORM OF WARRANTY/RECALL
Other or unspecified, Nov 23, 2018
GAS SMELL IN CABIN. FROM THE TIME ITS TURNED ON TO THE TIMELINE ITS TURNED OFF. SOMETIMES ITS OVERWHELMING. HEADACHES AND EVEN BLOODY NOSES APPEAR TO BE THE SIDE EFFECTS. RESEARCH INDICATES IT IS A PCV HOSE AND IS A COMMON PROBLEM WITH VEHICLES LIKE MINE. SOME SORT OF INFORMATION REGARDING THE SAFETY AND SOLUTION TO SOLVING THE PROBLEM SHOULD BE AVAILIABLE BUT INSTEAD IT TAKES A 40+ PAGE THREAD ON AN NON-AFFILIATED WEBSITE TO KDISCUSSES THE SOLUTION. IF THAT IS EVEN THE OFFICIAL SOLUTION AND I HAVE KIDS, SOMETHING OFFICIAL REGARDING THE SAFETY IS A BARE MINIMUM. PLEASE ADDRESS THIS. THANK YOU.
Engine, Nov 21, 2018
WHILE DRIVING LOW COOLANT LIGHT CAME ON FOLLOWED BY ENGINE OVER HEATING WARNING, TO SHUT DOWN WHEN SAFE TO DO SO. THIS HAPPEN TWICE. EACH TIME COMPLETE LOSS OF POWER. I WAS INFORMED BY FORD MECHANIC LOSS OF POWER IS FORDS WAY OF NOT DAMAGING ENGINE. HIGHWAY DRIVING IS A SURELY A LIFE & DEATH SITUATION. FIRST TIME ISSUE ON CITY STREET SEPTEMBER 14 2015. REPAIR REPLACE WATER PUMP. SECOND TIME ON HIGHWAY NOVEMBER 19, 2018. SECOND REPAIR PENDING. BIG CONCERN IS TOTAL LOSS OF POWER TO SAVE AN ENGINE WITH LITTLE CONCERN FOR PEOPLE. SOMETHING SERIOUSLY WRONG WITH THIS THINKING. ANOTHER ON GOING ISSUE IS VEHICLE HESITATE WHEN ACCELERATING FROM STOP POSITION OR WHILE MOVING. ALWAYS HAVE TO BE SURE THERE IS PLENTY OF SPACE, NEVER KNOW WHEN IT WILL HAPPEN.
Engine, Nov 20, 2018
COOLANT LOW LIGHT AND ENGINE WILL SHUT DOWN. HAVE TO ADD COOLANT ABOUT EVERY 6 WEEKS OR THIS WILL HAPPEN. I'M A FEMALE COLLEGE STUDENT AND THIS SHOULDN'T BE HAPPENING!! HAS BEEN DOING THIS FOR ABOUT 18 MONTHS. HAVE TAKEN TWICE TO FORD TO HAVE FIXED AND THEY REPLACED A SENSOR ONCE I KNOW DON'T THINK THEY DID ANYTHING THE FIRST TIME I TOOK IT. SINCE IT ONLY DOES THIS ABOUT EVERY 6 WEEKS I GUESS THEY AREN'T GOING TO DO ANYTHING ABOUT IT. THANKS (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Engine, Nov 19, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE COOLANT AND TEMPERATURE WARNING INDICATORS KEPT INTERMITTENTLY FLASHING. THE CONTACT REFILLED THE COOLANT FLUID AND THE WARNING INDICATORS WENT OFF. AS THE FAILURE PROGRESSED, THE VEHICLE HESITATED, THERE WAS A LOSS OF POWER, AN ABNORMAL NOISE WAS HEARD, AND THE TEMPERATURE HIGH WARNING INDICATOR ILLUMINATED. THE CONTACT MADE AN APPOINTMENT WITH MAXWELL FORD (512-916-2661, 5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) ON NOVEMBER 19, 2018 TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TT CONSUMER STATED THERE WERE SIGNS OF ENGINE OVERHEATING. THE ENGINE COOLANT HAS BEEN ISSUE SINCE PURCHASING THE VEHICLE.*JB
Engine, Nov 19, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WHILE DRIVING VARIOUS SPEEDS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Engine, Fuel/propulsion system, Nov 17, 2018
I CAME TO A STOP AT SIGN. THE ENGINE STALLED. I PUT IT IN PARK AND RESTARTED THE ENGINE. IT TOOK AN EXTRA AMOUNT OF TIME TO START BUT DID RESTART. I THEN PROCEEDED TO TURN ONTO A BUSY ROAD. UPON ACCELERATION THE VEHICLE HESITATED AND WOULD NOT ACCELERATE OR RESPOND TO THROTTLE INPUT. I WAS ABLE TO PULL TO THE SIDE OF ROAD AND NARROWLY AVOID AN ACCIDENT. THE CHECK ENGINE LIGHT DID NOT ILLUMINATE NOR ARE THERE ANY OBD CODES. DOING A LITTLE RESEARCH, I HAVE NOTICED THAT THERE ARE OTHER YEAR MAKE AND MODELS THAT ARE HAVING THE SAME ISSUE. I URGE YOU TO RECTIFY THIS SITUATION WITH FORD. THIS IS NOT ONLY A DANGER TO ME AND MY FAMILY BUT ALSO TO OTHER DRIVERS ON THE ROAD.
Engine, Nov 17, 2018
I BOUGHT MY FORD ESCAPE 2013 IN MARCH 2016 AS USED CAR. FROM THE BEGINNING I HAVE PROBLEMS WITH ENGINE COOLANT. COOLANT JUST DISAPPEARS. I WENT TO THE MECHANIC AND HE SAID THAT HEATER HOSES HAVE TO BE REPLACED. I DID IT. BUT STILL I HAVE TO ADD COOLANT BECAUSE IT EVAPORATES SOMEHOW. NOBODY KNOWS HOW TO FIX IT AND WHAT IS WRONG, BECAUSE IT LOOKS THAT COOLING SYSTEM IS OK, BUT IS NOT. I'M AFRAID TO TRAVEL LONG DISTANCES BECAUSE OF THIS PROBLEM.
Steering, Nov 16, 2018
STARTED UP CAR ,GETTING READY TO LEAVE WORK, STEERING WHEEL WOULD NOT TURN AT ALL, NOTICED WARNING MESSAGE OF STEERING G FAULT SERVICE REQUIRED. CUT OFF ENGINE WAITED FOR A FEW MINUTES AND RESTARTED CAT, EVERYTHING WORKED FINE. DRIVE 15 MILES HOME. HAD NO ISSUES FOR ONE WEEK, THEN STARTED CAR AND HAD SAME ISSUE. CUT CAR OFF AND RESTARTED EVERYTHING FINE, REALLY MAKES YOU NERVOUS DRIVING UNDER THESE SITUATIONS WHEN YOU ARE A SENIOR CITIZEN TRANSPORTING YOUR HUSBAND TO DR APPTS. AND SUCH. HE CANNOT DRIVE OR ASSIST ME IN ANY WAY IF CAR BREAKS DOWN AS HE IS IN A WHEELCHAIR. GOING TO HAVE CHECKED BUT NO WAY I CAN AFFORD THE COST OF REPAIR. APP. MILEAGE IS 60000.
Engine, Fuel/propulsion system, Nov 15, 2018
SINCE PURCHASING THIS FORD ESCAPE SEL 1.6L, I'VE HAD REPEATED ISSUES WITH COOLANT LOSS. EVERY TIME I'VE FLAGGED IT TO THE DEALER, THEY BRUSH ME OFF AND HAVE FILLED UP THE COOLANT, SAYING THEY CAN'T SOURCE THE ISSUE. I'VE BEEN CONCERNED THAT I'VE HAD A CRACKED CYLINDER HEAD EVER SINCE THE 13S12 RECALL IN 2014. IN RECENT YEARS, THE COOLANT LOSS ISSUE HAD ACCELERATED DRAMATICALLY. IT IS UNPREDICTABLE. AND WHEN IT HAPPENS, THE COOLANT WILL SUDDENLY GO FROM AN OK LEVEL TO SUBSTANTIALLY BELOW MINIMUM. FURTHERMORE, THE ENGINE HAS A PERSISTENT BURNING SMELL OVER THE PAST COUPLE OF YEARS. I'VE HAD TO DRIVE AROUND WITH A JUG OF COOLANT AND A PLASTIC SOLO CUP TO REFILL THE COOLANT TANK WHENEVER THE LOW COOLANT LIGHT LIGHTS UP. OVER THE PAST 2 YEARS, I'VE HAD TO REFILL THE COOLANT AT LEAST A DOZEN TIMES. OVERALL, I AM CONCERNED THIS WAS A FUNDAMENTAL FLAW FROM THE VERY BEGINNING, AND INSTEAD OF DOING THE PROPER THING AND REBUILDING/REPLACING ENGINES BACK IN 2014 WHEN THE 13S12 RECALL OCCURRED, FORD PUT A BAND-AID OVER IT AND NOW THE ISSUES ARE RE-ARISING JUST WHEN SO ALL THE VEHICLES HAVE HAD THEIR WARRANTIES LAPSE. I DO HOPE THE NHTSA FORCES FORD TO DO THE RIGHT THING HERE.
Fuel/propulsion system, Nov 14, 2018
I HAVE A 2013 FORD ESCAPE 2.0 LITER ENGINE. IT HAS BEEN MAKING A BUZZING SOUND FROM THE GAS TANK FOR MONTHS. USUALLY AFTER I PUT GAS INTO IT, THE VEHICLE STALLS. NOW THE CHECK ENGINE LIGHT IS ON, THE BUZZING IS WORSE AND THE CAR STALLS WHILE DRIVING,. IT STALLS AT ANY SPEED. THE CODE IS P1450 AND EVERYTHING I'VE LOOKED AT STATES THE NO GAS CAP SYSTEM IS FAULTY AND CAUSING ISSUES. THE ISSUE NOW IS A HUGE SAFETY ISSUE. THESE CARS WERE RECALLED FOR THIS VERY ISSUE AND WHY FORD IS NOT FIXING THIS IS FRUSTRATION. THE DEALERSHIP IS NO HELP, THEY JUST WANT TO START INSTALLING PARTS, ETC. EVERY FORUM I'VE LOOKED AT SAYS THAT THE PARTS DO NOT FIX THE ISSUE. I'M BEYOND FRUSTRATED AND SCARED TO DRIVE THIS CAR.
Engine, Nov 14, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,422.
Fuel/propulsion system, Nov 13, 2018
I BOUGHT THIS USED 2013 ESCAPE A LITTLE OVER A YEAR AGO FROM A LOCAL FORD DEALER. I LOVED THIS VEHICLE FOR ABOUT THE FIRST SIX MONTHS. THEN I STARTED HAVING PROBLEMS WITH THE ENGINE RUNNING VERY ROUGH SUDDENLY. SOMETIMES A MESSAGE ON THE DASH READS MESSAGE FAULT / SERVICE ENGINE NOW. SOMETIMES THE ENGINE WILL RUN ROUGH AND THEN STALL OUT. SOMETIMES THE ENGINE JUST SHUTS OFF WHILE DRIVING. I CAN FIX IT BY COMING TO A STOP, PUTTING IT IN PARK, TURNING OFF THE IGNITION, WAITING SEVERAL SECONDS TO POWER DOWN AND THEN RESTARTING. MOST OF THE TIME THE AFTER DOING THIS THE VEHICLE WILL START RUNNING AGAIN OR THE ROUGH IDLE WILL CLEAR UP LIKE NOTHING EVER HAPPENED. I CAN GO DAYS AND EVEN A COUPLE OF WEEKS WITHOUT INCIDENT. OTHER TIMES I CAN HAVE IT HAPPEN SEVERAL TIMES IN A DAY. I HAVE HAD THIS PROBLEM WITH DIFFERENT LEVELS OF FUEL, WITH THE A/C ON AND THE A/C OFF,IN THE RAIN AND ON SUNNY DAYS. IT HAS HAPPENED WITH THE ENGINE COLD FIRST THING IN THE MORNING AND HAPPENED AFTER DRIVING FOR HOURS. I TOOK THE VEHICLE TO THE FORD DEALER AND THEY SAID THE VEHICLE DIDN'T HAVE ANY FAULT CODES STORED IN IT. THEY SAID MY VEHICLE HAD ALL THE REQUIRED RECALLS DONE. THEY COULD NOT GET IT TO DUPLICATE IT WHILE AT THEIR SHOP. THEY SAID THEIR BEST GUESS WAS A FAULTY FUEL SENSOR. THEY REPLACED THE SENSOR. LESS THAT A MONTH LATER THE VEHICLE WAS STILL DOING THE SAME THING AGAIN. THE ENGINE WILL SHUT OFF WHILE MOVING, SITTING IN PARK OR SITTING IN DRIVE. NEEDLESS TO SAY THIS CREATES A VERY DANGEROUS CONDITION WHILE DRIVING IN TRAFFIC. AFTER HAVING THIS PROBLEM SO MUCH I STARTED RESEARCHING THIS ON THE INTERNET AND FOUND OUT THIS WAS A PROBLEM WITH MANY FORD ESCAPES. SEVERAL YEAR AGO FORD RECALLED THIS VEHICLE AND REPLACED A FAULTY WIRING HARNESS TO FIX IT. I GUESS IT DIDN'T. I WISH FORD COULD FIND OUT WHAT IS WRONG WITH THIS PROBLEM, OTHERWISE THESE VEHICLES NEED TO BE OFF THE ROADS.