2013 Ford Escape

Problems, recalls and owner-reported issues

Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,754

Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.

Primary concernEngine1,268 reports · 46% of complaints
Owner complaints2,754Filed with NHTSA
Recall relationship18 safety recallsNHTSA campaign records

What owners report most often

  1. Engine1,268
  2. Power train402
  3. Electrical system340
  4. Steering302
  5. Other or unspecified300
  6. Fuel/propulsion system248
  7. Engine and engine cooling175
  8. Vehicle speed control92

Recalls and investigations

  1. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  2. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  6. Electrical system, wiringDec 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.

    Campaign 15V813000 on NHTSA.gov

  7. Air bagsSep 26, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    Campaign 14V597000 on NHTSA.gov

  8. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

  9. Structure, body, doorMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.

    A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

    Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.

    Campaign 14V239000 on NHTSA.gov

  10. Air bags, frontal, sensor/control module-inactiveMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

    If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

    Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

    Campaign 14V237000 on NHTSA.gov

  11. Seats, front assembly, reclinerApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

    Campaign 14V164000 on NHTSA.gov

  12. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.

    Campaign 13V584000 on NHTSA.gov

  13. EngineNov 25, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.

    Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.

    Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.

    Campaign 13V583000 on NHTSA.gov

  14. Latches/locks/linkagesMar 7, 2013

    Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.

    The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.

    Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 13V085000 on NHTSA.gov

  15. Engine and engine coolingDec 3, 2012

    This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

    If flammable engine fluids come in contact with the vehicle’s hot exhaust system, a vehicle fire could occur.

    Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle’s powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V551000 on NHTSA.gov

  16. Engine and engine coolingSep 4, 2012

    Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.

    As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.

    Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V431000 on NHTSA.gov

  17. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012

    Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.

    If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.

    Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V336000 on NHTSA.gov

  18. Service brakes, hydraulic, pedals and linkagesJul 6, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.

    THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

    Campaign 12V319000 on NHTSA.gov

Representative owner complaints

2,754 reports, newest first.

  1. Steering, Jun 11, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT LOSS OF POWER STEERING ABILITY THAT CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. THE DEALER (TED BRITT FORD, 11165 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8484 OR 1-(866) 224-7068) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) FOR THE 2008-2011 MODELS AND WOULD NEED TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY OTHER THAN HAVING THE DEALER REPAIR THE VEHICLE. THE MANUFACTURER ISSUED ONE TSB FOR THE STEERING CONCERNING THIS YEAR, MAKE, AND MODEL VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *TR

  2. Electrical system, Engine, Jun 8, 2018

    ENGINE WIRING HARNESS AND SENSOR PROBLEMS IN 2013 FORD ESCAPE WITH 2.0 LITER ENGINE THAT WAS NOT INCLUDED IN PREVIOUS SAFETY RECALL. WHILE ON A VACATION TRIP IN FEBRUARY, 2018, THE ENGINE FAULT WARNING LIGHT CAME ON IN OUR 2013 FORD ESCAPE TITANIUM WITH THE 2.0 LITER ENGINE AFTER RESTARTING THE CAR AND ENTERING THE HIGHWAY. IT WAS FOLLOWED BY THE CHECK ENGINE LIGHT. AS WE DROVE TO THE NEAREST FORD DEALERSHIP, THE CAR WAS INCREASINGLY HESITATING AND SEEMED TO BE MISFIRING, A DANGEROUS SITUATION SINCE HIGHWAY DRIVING WAS REQUIRED. THE SERVICE TECHNICIAN AT THE DEALERSHIP DID AN ANALYSIS AND DETERMINED THAT THE PROBLEM WAS IN THE MAP SENSOR. HE REPLACED THAT SENSOR UNDER WARRANTY AND THE PROBLEM WAS APPARENTLY FIXED UNTIL JUNE 4, 2018, WHEN IDENTICAL PROBLEMS APPEARED AFTER A STOP ON A LOCAL TRIP.THE CAR WAS PARKED AT A SAFE LOCATION AND ON JUNE 6 DRIVEN TO A LOCAL DEALERSHIP FOR SERVICE AND REPAIR. ANALYSIS BY THE TECHNICIAN SHOWED THAT THERE ARE PROBLEMS IN THE ENGINE WIRING HARNESS THAT ARE DISRUPTING SIGNALS FROM THE MAP SENSOR AND THE CAM SENSOR, AND THAT REPLACEMENT OF THE COMPLETE ENGINE WIRING HARNESS IS REQUIRED TO FIX THE PROBLEM. ALTHOUGH THIS CAR WAS BUILT DURING THE SAME PERIOD AS THE CARS COVERED BY NHTSA CAMPAIGN NUMBER 14V495000 AND IT HAS THE SAME ENGINE SPECIFICATIONS AND THE SAME APPARENT PROBLEMS, IT WAS NOT INCLUDED IN THAT RECALL. IT IS CLEAR TO ME IT SHOULD HAVE BEEN. FURTHER, IT SEEMS THERE ARE POTENTIAL SIGNIFICANT SAFETY CONCERNS REGARDING ALL 2013 AND 2014 FORD ESCAPES WITH THE 2.0 LITER ENGINE THAT WERE NOT INCLUDED IN THE ORIGINAL RECALL.

  3. Other or unspecified, Jun 6, 2018

    FUME SMELL INSIDE MAIN CABIN WHEN ACCELERATES

  4. Engine, Jun 5, 2018

    CONSISTENT ISSUES WITH THE ENGINE COOLANT SYSTEM RESULTING IN ANTIFREEZE GOING INTO THE VALVES. WE ARE NOW HAVING TO HAVE THE ENTIRE ENGINE REPLACED.

  5. Power train, Jun 4, 2018

    TRANSMISSION FAILURE AT 85,000 MILES.

  6. Steering, Jun 4, 2018

    VEHICLE LOSES POWER STEERING WITHOUT NOTICE; VEHICLE WAS STATIONARY, I STARTED IT AND RECEIVED AN ERROR MESSAGE THAT POWER STEERING FAILED. THIS HAPPENED TWICE. I READ SEVERAL RELATED REPORTS ON THIS WEBSITE AND ONLINE AND ALSO SAW THERE WAS A RECALL FOR THIS ISSUE IN PREVIOUS YEAR MODELS. DEALERSHIP DID NOT WARN ME.

  7. Engine, Jun 2, 2018

    ENGINE STALLED ON MAJOR FREEWAY. MECHANIC AND FORD DIAGNOSED IT WITH THE TURBOCHARGER FAILING. IE; LITERALLY CAME APART. THE CATALYTIC CONVERTERS ARE NOW ALSO DAMAGED DUE TO THE TURBOCHARGER FAILING AND GIF KNOWS WHAT ELSE. THERE WERE NO CODES, THE ENGINE SYSTEM, STATED THAT THERE WERE NO ERRORS.

  8. Electrical system, Other or unspecified, Jun 1, 2018

    2013 FORD ESCAPE SE BOUGHT 3/29/17AT THE TIME THE 12V DC POWER OUTLET, AUX PORT & USB PORT DID NOT WORK. 4/22/2018 THE VEHICLE STOPPED ON THE PA TURNPIKE IMMEDIATELY AFTER I RECEIVED A WARNING 'HIGH ENGINE TEMPERATURE, PLEASE STOP VEHICLE SAFELY'. SERVICE APPOINTMENT FOR 4/25/18 & WAS INFORMED THAT THERE WAS A RECALL ON THE ENGINE COOLANT BYPASS SYMPTOMS, ISSUES WITH THE WATER PUMP & 2-3 OTHER ISSUES THAT WERE ALL COVERED UNDER FORD RECALLS &FORD WEXFORD WOULD FIX IT ON 4/30/18. 5/4/18 INFORMED THAT THEY HAD NOT BEEN ABLE TO CONTACT FORD WEXFORD FOR AN UPDATE. I CONTACTED FORD WEXFORD & WAS INFORMED THAT THEY DID NOT HAVE A 2013 FORD ESCAPE TO REPAIR. I RECEIVED A CALL BACK INFORMING ME THAT FORD WEXFORD WAS UNAWARE THAT THE SUV WAS AT THEIR LOT SINCE 4/30/18 & THEY WOULD NOT BE ABLE TO SERVICE IT UNTIL THE FOLLOWING WEEK. 5/10/17 I PICKED UP THE SUV AND WITHIN 24 HOURS STARTED HAVING ADDITIONAL PROBLEMS/SIGNALS INCLUDING THE SERVICE ENGINE, SEATBELT, BATTERY, BRAKES, HILL ASSIST NOT AVAILABLE, HIGH ENGINE TEMPERATURE STOP SAFELY AND THE SPEEDOMETER NOT FUNCTIONING. I CONTACTED JD BYRIDER WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT IT COULD POSSIBLY BE THE BATTERY, STARTER OR ALTERNATOR. I WAS TOLD TO TAKE IT TO AUTO ZONE TO HAVE A COMPUTER DIAGNOSTIC. I RETURNED THE VEHICLE 5/17 & WAS INFORMED THAT THE VEHICLE WOULD HAVE TO GO BACK TO FORD WEXFORD. I SPOKE WITH ANDY AT FORD WEXFORD AND HE INFORMED ME THAT THE SUV HAD A WIRING ISSUES THEY WEREN'T ABLE TO FIX, THAT THE SUV WOULD NEED A NEW COMPUTER SYSTEM AND THAT THIS WOULD BE 1-2 WEEKS. I WAS ALSO TOLD THEY HAD A CALL OUT TO FORD CO. TO DISCUSS THEIR CONCERNS. ON 5/31/18 I RECEIVED A CALL INFORMING ME THAT THE SUV NEEDED A NEW COMPUTER SYSTEM, THAT IT WAS NOT COVERED UNDER MY WARRANTY AND THAT THE COST WOULD BE $1100.

  9. Engine, May 31, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT SYSTEM INDICATOR ILLUMINATED. WHILE DRIVING 60 MPH, THE ENGINE OVERHEATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD LINCOLN SALES, INC. (885 HAGERTY DR., FREMONT, OH 43420), BUT WAS NOT REPAIRED. THE DEALER STATED THAT THERE WAS A LEAK FROM THE COOLANT SYSTEM THAT CAUSED THE LEVELS TO BECOME TOO LOW; THEREFORE, THE VEHICLE OVERHEATED. THE CONTACT WAS ADVISED TO KEEP THE COOLANT LEVEL TOPPED OFF IN THE INTERIM. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 83,974.

  10. Power train, May 29, 2018

    OURS IS A 2013 FORD ESCAPE WITH ONLY 37,000 MILES ON THE ODOMETER. IT'S HARDLY BEEN DRIVEN FOR A SIX YEAR OLD CAR AND HAS BEEN WELL MAINTAINED ACCORDING TO THE MANUFACTURER'S RECOMMENDATION.UPON STARTING THE CAR IN THE DRIVE MODE, THERE WAS A PRONOUNCED "CLUNK" SOUND FROM BELOW THE CABIN SECTION OF THE CAR. THE CAR WOULD BEGIN MOVING FORWARD AND THEN SHIFT INTO NEUTRAL. THIS SITUATION CONTINUED FOR ABOUT 1/10 OF A MILE. WHILE TURNING AROUND TO RETURN HOME, THE SAME THING HAPPENED IN THE REVERSE MODE. THE CAR HAD TO BE TOWED TO THE DEALER AS IT APPEARED TO BE UNSAFE TO DRIVE ON A HIGHWAY. THE DIAGNOSIS WAS CLUTCH AND TRANSMISSION FAILURE. COST TO REPAIR $4,300.00. SEEMS TO ME THAT THERE HAS TO BE A BASIC DEFECT IN THE PRODUCT HAVING READ SO MANY OF THE OTHER COMPLAINTS ON THIS SITE. ADDITIONALLY AND IN RETROSPECT, THE ENGINE WOULD BEGIN RACING TO A HIGH RPM IN THE PARK MODE WITHOUT A FOOT ON THE ACCELERATOR. THIS WAS A DISTURBING PHENOMENON.

  11. Steering, Electrical system, Electronic stability control (ESC), May 28, 2018

    WHEN I TURNED ON THE CAR TO GET BACK HOME FROM THE GROCERY STORE THE SCREEN SHOWED "STEERING WHEEL AT FAULT." THE STEERING WHEEL WAS VERY HARD TO TURN AND I HAD TO GET HOME SO I MANAGED TO GET THE CAR TO THE HOUSE. THE NEXT MORNING, THE SAME THING HAPPENED AGAIN AND BECAUSE OF THIS PROBLEM I COULD NOT TAKE MY CAR TO A TRIP WHERE I HAD ALREADY PLANNED, NOW I CAN'T DRIVE IT TO WORK EITHER, IT HAS BEEN TWO DAYS AND THE SAME PROBLEM REMAINS.

  12. Structure, May 28, 2018

    WINDSHIELD HAS BEEN LEAKING FOR AWHILE. DID NOT NOTICE UNTIL STAIN APPEARED INSIDE ON THE HEADLINER.

  13. Electrical system, Engine, May 23, 2018

    RECENTLY IT DIED WHILE DRIVING ON A BUSY HIGHWAY. I WAS EXTREMELY LUCKY THAT I COULD GET OFF THE ROAD, AND THAT THERE WAS NOT A MAJOR ACCIDENT. MY CAR TURNS OVER, BUT WILL NOT RESTART. AFTER MY MECHANIC HAD IT FOR A DAY, HE CONTACTED ME STATING IT HAS AN ELECTRICAL PROBLEM AND THAT HE WAS CALLING THE FORD DEALERSHIP, DUE TO IT BEING FAULTY AND THAT THEY SHOULD FIX IT. I THEN WAS CALLED BACK AND HE CONFIRMED WITH AUBURN FORD, IN AUBURN, CAN, THAT THERE WAS A RECALL THAT COULD FIX THE PROBLEM AND THAT THE DEALER HAD TO DO THE REPAIRS, WHY I CALLED FORD, I WAS TOLD THERE WAS ONLY 1-RECALL FOR THE DOORS. AFTER I TOLD HIM THE MECHANIC WAS TOLD THERE WERE 2, HE CHANGED HIS STORY. HE THEN SAID THERE WERE 2-RECALLS, BUT NEITHER WOULD FIX MY CAR. HE THEN STARTED I WOULD NEED TO PAY $ TO HAVE THEM DIAGNOSE IT.

  14. Latches/locks/linkages, Engine, May 23, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED PREMATURE ENGINE FAILURE THAT CAUSED THE MOTOR TO FAIL TWICE. THE DEALER (PLATTSBURGH FORD, 320 CORNELIA ST, PLATTSBURGH, NY 12901, (518) 561-5030) DIAGNOSED THAT AN UNKNOWN OEM PART WITHIN THE MOTOR NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE SAME DEALER CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

  15. Wheels, May 19, 2018

    SWOLLEN LUNG BUT ISSUES. HAVE ALREADY HAD TO REPLACE SOME, NOW WE ARE HAVING TO REPLACE MORE!

  16. Steering, Electrical system, May 17, 2018

    WHILE DRIVING MY 2013 FORD ESCAPE (1.6L ENGINE) ON AN INTERSTATE, I WAS TRAVELING AT 80MPH ON CRUISE CONTROL. SUDDENLY THE CRUISE CONTROL WAS DEACTIVATED AND I FELT A JOLT. I THEN OBSERVED A MESSAGE ON THE DASH WHICH READ ENGINE OVERHEATING, STOP SAFELY. I THEN OBSERVED THE ENGINE LIGHT TO ILLUMINATE, THE COOLANT NEEDLE GO TO THE RED HOT LEVEL, AND I BEGAN TO LOOSE ACCELERATION. THE VEHICLE WAS NOT OVERHEATING AND WAS LATER CONFIRMED AT A NEARBY CAR REPAIR. ONCE STOPPED AND ATTEMPT TO RESTART, LOSS OF STEERING HAD BEGUN. MILEAGE DURING INCIDENT WAS 80,200. AFTER TAKING IT TO FORD REGARDING NEWER RECALL MSGS, THEY ADVISED THE STEERING RACK WAS NOT COMMUNICATING WITH THEIR DIAGNOSTIC AND MUST BE THE REASON FOR THE REPAIR. REPAIR HAS NOT BEEN COMPLETED AFTER READING INCIDENTS AND COMPLAINTS REGARDING SIMILAR ISSUES/CONCERNS. I BELIEVE THIS TO BE ANOTHER RECALL ISSUE.

  17. Power train, May 16, 2018

    PURCHASED NEW IN 2013 - 43,000 MILES CURRENTLY. FOUR EPISODES OF A JERKING MOTION BETWEEN SPEEDS OF 0 TO 45 IN 5 YEARS. I PURCHASED 5 YR AND 100,000 MILE WARRENTY. THE TIME RAN OUT 2 MONTHS AGO. THIS TRANSMISSION HAS A S FEATURE AND AS IT WOULD STOP THE JERKING WHEN IT WAS CUT OFF AND RESTARTED IT SEEMED TO BE A COMPUTER PROBLEM. IT HAPPENED ABOUT ONCE A YEAR AND ALWAYS "RESET" WHEN TURNED OFF. I WONDERED IF THERE WAS A SILENT RECALL OR OTHER PEOPLE WHO HAVE HAD THIS EXPERIENCE. I HAVE ALWAYS BEEN DRIVING WHEN THIS OCCURS AND IT IS RANDOM....LEAVING A STOP, OPEN ROAD STOP AND GO. I ACTUALLY CALLED FORD THE FIRST TIME IT HAPPENED AND THEY WERE SENDING A TOW TRUCK. THE VEHICLE HAD BEEN PARKED OVERNIGHT AND I THOUGHT TO TURN IT AROUND IN THE DRIVEWAY SO IT WOULD GO ON THE TRUCK FORWARD. DROVE DOWN STREET TO TURN AROUND AND NOTHING....CANCELLED THE TOW. NOTHING LIKE IT FOR ANOTHER YEAR??? I FEEL THIS MAY BE A PROBLEM WITH THE "S" (SPORT SHIFT) FEATURE. I HAVE NEVER USED THIS FEATURE AT ALL...AT AGE 75, I AM OVER THAT. MY VEHICLE HAS BEEN SERVICE TWICE A YEAR SINCE PURCHASE. THE MANUAL SAYS CHANGE TRANSMISSION FLUID AT 150,000 MILES. THE SUDDEN AND VIOLENT JERKING WHILE IN TRAFFIC IS TERRIFYING TO SAY THE LEAST AND ALTHOUGH THERE HAS NOT BEEN AN ACCIDENT, I AM CERTAINLY NERVOUS ABOUT THE FUNCTION OF THE VEHICLE.

  18. Other or unspecified, May 14, 2018

    ENGINE OVERHEATING. ON MAY 14, 2018 AT APPROXIMATELY 71102 MILES, MY VEHICLE WAS DIAGNOSED AS "OVERHEATING" DUE TO WATER PUMP FAILURE. THE WATER PUMP FAILED BECAUSE 2 OUT OF 4 BOLTS WERE NOT THERE. THIS RESULTED IN THE PULLEY BENDING AND SEVERAL OTHER ISSUES. IT WAS THE FIRST AND ONLY WARNING OF SUCH A PROBLEM. I HAVE OWNED THE CAR FOR LESS THAN 1 YEAR (PURCHASED USED). I WAS ALSO INFORMED THAT THE FRONT AXLE REQUIRES REPLACING (CLICKING NOISE). RESEARCHING THIS PROBLEM, I FOUND THAT SEVERAL OTHER 2013 FORD ESCAPE HAD SIMILAR ISSUES. MY QUESTION IS HOW FORD GOT AWAY WITH ONLY BEING RESPONSIBLE FOR REPAIRS ON LESS THAN 7000 VEHICLES.

  19. Engine, May 11, 2018

    COOLANT LEAKS, WAS REPAIRED IN 2014 PER RECALL. COOLANT LEAK ISSUE KEEPS HAPPENING.

  20. Fuel/propulsion system, May 9, 2018

    STUTTERING WHEN IDLE, USUALLY AFTER FILLING THE TANK UP. CHECK ENGINE LIGHT ON. GIVING ERROR CODE P1450. I HAVE ALREADY HAD EVAP VENT SOLENOID FIXED TWICE IN JANUARY OF THIS YEAR(2018) LIGHT CAME ON AGAIN TODAY. SAME CODE

  21. Fuel/propulsion system, May 9, 2018

    THIS HAPPENED 2X IN MY 2013 FORD ESCAPE. WHEN I PRESSED ON THE GAS PEDAL THERE WAS NO RESPONSE. LUCKILY I HAPPENED TO BE IN SAFE AREAS WHEN THIS HAPPENED. I HAD TO SHUT DOWN AND RESTART THE CAR IN ORDER TO DRIVE IT. I BROUGHT IT INTO THE DEALERSHIP AND WAS TOLD THE THROTTLE BODY NEEDED TO BE REPLACED FOR $1800. I COMMUTE 120 MILES A DAY - I CANNOT AFFORD TO BE IN AN UNSAFE CAR WITH MY CHILDREN.

  22. Electrical system, Engine, May 7, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE "ENGINE FAULT" MESSAGE SUDDENLY DISPLAYED AND THE VEHICLE BEGAN TO HESITATE, SHUTTER, AND VIBRATE BEFORE REDUCING SPEED. THE VEHICLE WAS TAKEN TO THE DEALER (MAHWAH FORD ON FRANKLIN TURN PIKE, MAHWAH, NJ) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO INSUFFICIENT COMPRESSION IN THE ENGINE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 20,000.

  23. Power train, Air bags, Engine, May 4, 2018

    JUST BECAUSE THE VIN ON THIS SPECIFIC 2013 ESCAPE DOESN'T MATCH ALL THE RECALLS DOESN'T MEAN IT DOESN'T HAVE THE SAME ISSUES. I'VE ALREADY HAD TO HAVE THE WATER PUMP REPLACED AND THE TRANSMISSION REBUILT. THERE'S ELECTRICAL ISSUES, HVAC ISSUES, DOOR ISSUES, DELAYED ACCELERATION ISSUES, THE LIST GOES ON AND ON AND ON WITH THIS VEHICLE. I REACHED OUT TO FORD AND THEY OFFERED NO HELP. YOUR SYSTEM ONLY ALLOWS ME TO CHECK THREE PROBLEMS.

  24. Wheels, May 2, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE LUG NUTS ON THE VEHICLE NEEDED TO BE REPLACED. THE LUG NUTS WERE MANUFACTURED WITH A PLASTIC COVER, WHICH COULD DETERIORATE OVER TIME AND CAUSE MOISTURE TO ENTER THE LUG NUT. AS A RESULT, THE LUG NUT COULD SWELL AND BECOME IMPOSSIBLE TO REMOVE IF THE TIRE NEEDED TO BE CHANGED. AUTONATION FORD WESTLAKE (23775 CENTER RIDGE RD, WESTLAKE, OH 44145, (440) 296-3019) WAS THE DEALER THAT SERVICED THE VEHICLE. THE LUG NUTS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 321186. THE APPROXIMATE FAILURE MILEAGE WAS 62,453.

  25. Electrical system, Engine, Apr 29, 2018

    FREEZE PLUG IS LEAKING COOLANT AND ENGINE IS STALLING WHILE DRIVING COOLANT STARTED LEAKING AROUND 11/10/17 AND THE STALLING STARTED OCCURING 4/27/18 AND NO RECALLS HAVE BEEN ISSUED TO MY VEHICLE BUT ARE HAVING SYMPTOMS OF THE RECALLS THAT OUR PRESENT FOR OTHER ESCAPES