2013 Ford Escape

Problems, recalls and owner-reported issues

Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,754

Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.

Primary concernEngine1,268 reports · 46% of complaints
Owner complaints2,754Filed with NHTSA
Recall relationship18 safety recallsNHTSA campaign records

What owners report most often

  1. Engine1,268
  2. Power train402
  3. Electrical system340
  4. Steering302
  5. Other or unspecified300
  6. Fuel/propulsion system248
  7. Engine and engine cooling175
  8. Vehicle speed control92

Recalls and investigations

  1. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  2. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  6. Electrical system, wiringDec 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.

    Campaign 15V813000 on NHTSA.gov

  7. Air bagsSep 26, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    Campaign 14V597000 on NHTSA.gov

  8. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

  9. Structure, body, doorMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.

    A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

    Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.

    Campaign 14V239000 on NHTSA.gov

  10. Air bags, frontal, sensor/control module-inactiveMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

    If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

    Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

    Campaign 14V237000 on NHTSA.gov

  11. Seats, front assembly, reclinerApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

    Campaign 14V164000 on NHTSA.gov

  12. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.

    Campaign 13V584000 on NHTSA.gov

  13. EngineNov 25, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.

    Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.

    Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.

    Campaign 13V583000 on NHTSA.gov

  14. Latches/locks/linkagesMar 7, 2013

    Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.

    The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.

    Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 13V085000 on NHTSA.gov

  15. Engine and engine coolingDec 3, 2012

    This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

    If flammable engine fluids come in contact with the vehicle’s hot exhaust system, a vehicle fire could occur.

    Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle’s powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V551000 on NHTSA.gov

  16. Engine and engine coolingSep 4, 2012

    Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.

    As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.

    Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V431000 on NHTSA.gov

  17. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012

    Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.

    If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.

    Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V336000 on NHTSA.gov

  18. Service brakes, hydraulic, pedals and linkagesJul 6, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.

    THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

    Campaign 12V319000 on NHTSA.gov

Representative owner complaints

2,754 reports, newest first.

  1. Engine, Mar 12, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT OBSERVED FLUID LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FORD FAIRFIELD, 3050 AUTO MALL CT, FAIRFIELD, CA 94534) WHERE IT WAS DIAGNOSED THAT THE ENGINE COOLANT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE THE COOLANT WAS TOPPED OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.

  2. Other or unspecified, Mar 10, 2018

    FIRE HAZARD. I HEARD STRANGE VIBRATING SOUNDS INSIDE THE CABIN. FROM THE OUTSIDE I NOTICED A PIECE OF ALUMINUM TOUCHING THE GROUND. THIS TURNED OUT TO BE THE CATALYTIC CONVERTER HEAT SHIELD THAT BECOME COMPLETELY UNWRAPPED. THE FLIMSY HEAT SHIELD IS MADE OF FIBER GLASS INSULATION AND ALUMINUM FOIL. THE CATALYTIC CONVERTER IS EXPOSED NOW TO THE FLOOR AND CAN START THE CARPET FIRE INSIDE THE CAR. THIS ISSUE WAS KNOWN IN 2014 AND CAR MAGAZINES REPORTED THEN THAT THIS WILL BE ADDRESSED BY FORD, BUT FORD DECIDED NOT TO ISSUE RECALL.

  3. Exterior lighting, Mar 8, 2018

    HID HEADLAMP SHUTTERS STICK IN HIGH BEAM POSITION IN COLD WEATHER. FORD ONLY SELLS COMPLETE HEADLIGHT ASSEMBLIES, AS THE SOLENOID THAT CONTROLS THE SHUTTER IS SEALED INSIDE THE HOUSING AND NOT ACCESSIBLE. THE DESIGN DROPS THE SHUTTER WHEN THE SOLENOID IS ACTIVATED FOR HIGH BEAMS AND THE RETURN SPRING(?) IS APPARENTLY NOT STRONG ENOUGH TO COUNTERACT GRAVITY AND GET THE SHUTTER BACK TO THE RAISED LOW BEAM POSITION FOR PROPER LIGHT CUTOFF. THE RESULT IS THAT HIGH BEAMS STAY ON AND HAVE THE POTENTIAL TO BLIND ONCOMING DRIVERS, CREATING A SAFETY HAZARD. FORD HAS SO FAR REFUSED TO WARRANTY THE ISSUE AND EXPECTS THE CUSTOMER TO COUGH UP $1300 LIST PRICE PLUS LABOR PER HEADLAMP ASSEMBLY TO GET THE ISSUE FIXED.

  4. Power train, Feb 27, 2018

    WHEN DRIVING DOWN THE HIGHWAY, THE VEHICLE WOULD SUDDENLY LOSE POWER AND DISPLAY "ENGINE MALFUNCTION". IT WOULD SPUTTER BUT NOT STALL. TURNING OFF THE VEHICLE AND RESTARTING RETURNED THE SUV TO NORMAL. THIS OCCURRED 3 MORE TIMES OVER THE NEXT WEEK. HOWEVER, ON FEB 16, THE SUV DID NOT RESET AND THE CHECK ENGINE CAME ON. THE NEXT DAY, BEFORE WE TOOK IT TO A MECHANIC, THE CHECK ENGINE LIGHT WAS OFF. NONETHELESS, THE MECHANIC SCANNED THE SUV AND CODES P2101 AND P2111 APPEARED. BOTH CODES REFER TO THE ELECTRONIC THROTTLE BODY AND IT BEING STUCK OPEN. FORD HAS HAD NUMEROUS PROBLEMS WITH THE ETB AND THERE IS THEIR "CONSUMER SATISFACTION SERVICE #13N03 THAT ADDRESSES THE ETB FLAW. NOW FOR THE FUN PART: OUR VIN IS NOT INCLUDED IN THE #13N03 "SERVICE" THOUGH IT IS A VEHICLE THAT FITS WITHIN THE RANGE OF THE "SERVICE" AND OBVIOUSLY DISPLAYS THE EBT PROBLEM. INSTEAD OF HAVING THE NHTSA MANDATE A RECALL, FORD WAS ABLE TO NEGOTIATE THEIR CONSUMER SATISFACTION SERVICE...WHICH MEANS THEY DETERMINE WHICH ETB TO REPLACE FOR FREE AND WHICH ONES WE HAVE TO PAY. FOX IN CHARGE OF THE HEN HOUSE. HOW CAN I GET MY VIN INCLUDED IN THIS "SERVICE" PROGRAM? THIS VEHICLE IS DANGEROUS WHEN IT LOSES POWER. WE HAVE BEEN FORTUNATE IN EVERY INCIDENT TO BE ABLE TO PULL OVER TO THE SHOULDER AMONG HIGHWAY TRAFFIC. (TWICE PASSING A SEMI!)

  5. Engine, Feb 27, 2018

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO AVIS FORD (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 355-7500) FOR ROUTINE SERVICE. THE TECHNICIAN NOTICED OIL LEAKING INTO THE COOLANT SYSTEM. THE TECHNICIAN INFORMED THE CONTACT THAT THE GASKET BECAME LOOSE AND CAUSED OIL TO LEAK INTO THE COOLANT SYSTEM. THE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE OIL WARNING INDICATOR ILLUMINATED BEFORE THE VEHICLE WAS TAKEN IN FOR SERVICE. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: CAS-14212661. THE APPROXIMATE FAILURE MILEAGE WAS 129,096.

  6. Engine, Feb 27, 2018

    WAS DRIVING DOWN ROAD AND LOW COOLENT LIGHT CAME ON.CAR WENT INTO SAFETY MODE IT WOULD NOT GO OVER 5 MILES PER HOUR.GOT IT TO AUTO STORE ADDED SMALL AMOUNT OF COOLENT AND IT STARTED BACK UP WITH THE CHECK ENGINE LIGHT ON TOOK IT TO DEALER.JANUARY 5 GOT THE CAR BACK AFTER NEED HOSES,VALVE,DROVE FOR ONE DAY AND LOW COOLENT LIGHT CAME BACK ON.HAVEN'T RECEIVED THE VEHICLE BACK YET,CALLED FORD CALLED DEALER BUT STILL WITH OUT VEHICLE MILLAGE IS 89000

  7. Engine, Feb 26, 2018

    THE VEHICLE IS HAVING ENGINE COOLING PROBLEMS. FIRST, THE ENGINE COOLANT DROPPED SO LOW THE AIR CONDITIONER STOPPED WORKING WHILE ON VACATION (SUMMER 2017). GOT THE COOLANT REFILLED AND THEN THE LEVEL STARTED DROPPING AGAIN. TOOK IT TO THE DEALERSHIP AND WATER PUMP WAS REPLACED (FALL 2017). NOW THE ENGINE COOLANT LIGHT IS ON AGAIN; THEY SAY IT HAS TO DO WITH HOSES CONNECTING THE COOLING SYSTEM TO THE ENGINE. THEY BELIEVE THE CAR IS NOT SAFE TO DRIVE BUT IT WILL BE 4-6 WEEKS BEFORE THEY CAN REPLACE THE HOSES. THEY WILL LET ME RENT A CAR FROM THEM (WINTER 2018).

  8. Structure, Feb 23, 2018

    HOOD LATCH WON'T RELEASE, IT'S COMPLETELY STUCK AFTER POPPING THE HOOD LEVER. I NOTICE THIS AFTER THE DOOR LATCHES WENT BAD AND I HAD SERVICE THEM UNDER A KNOWN RECALL ISSUE.

  9. Structure, Feb 21, 2018

    I WENT TO OPEN THE DRIVER SIDE DOOR AND THE HANDLE AND LOCK FELL OFF. THIS, I AM SURE IS NOT NORMAL. I HAVE AND I OWN OLDER VEHICLES WHERE THE HANDLE HAD NEVER FALLEN OFF. I AM ABLE TO BUT THE HANDLE BACK ON TEMPORARILY BUT I CANT GET THE LOCK TO STAY IN.

  10. Engine, Feb 20, 2018

    I HAVE HAD THIS VEHICLE FOR 3 YEARS WITH NO ISSUES UNTIL THIS MONTH. IT FIRST STARTED WITH THE CAR LEAKING COOLANT. COME TO FIND OUT, THE ENTIRE WATER PUMP NEEDED TO BE REPLACED DUE TO A CRACK. ONCE THAT WAS REPLACED, THERE WAS STILL A LEAK IN ONE OF THE HOSES; THAT WAS REPLACED. THEN THE CAR IS STALLING. AFTER A COUPLE OF HOURS OF DIAGNOSTIC TESTING, A SENSOR HAD BURNT BECAUSE OF THE OVERHEATING FROM THE COOLANT ISSUES PREVIOUS TO THE CAR STALLING. THE SENSOR WAS FIXED AND I HAD THE CAR BACK A WEEK, AND THE CAR STARTED STALLING AGAIN, HESITATING TO ACCELERATE ON THE HIGHWAY, AND HAS A VERY ROUGH IDLE WHERE THE CAR SHAKES. I TOOK IT BACK AND NO ENGINE CODE OR FAILURES SHOWED UP ON THE COMPUTER WHEN THE CAR WOULD STALL OUT. THIS CAR STALLS IF IT IS SITTING FOR AN EXTENDED PERIOD OF TIME RUNNING, OR WHEN IT IS STARTED AND I GO TO ACCELERATE AND LEAVE A PARKING SPOT OR DRIVEWAY. THE BATTERY IS BRAND NEW, THE ALTERNATOR IS PROVIDING ENOUGH ELECTRICAL CURRENT TO POWER THE VEHICLE, THERE IS CURRENTLY NO EXPLANATION TO WHY THIS CAR IS STALLING OUT. I CALLED FORD CUSTOMER SERVICE BECAUSE THERE ARE RECALLS OUT FOR THIS MAKE, MODEL AND ENGINE TYPE, BUT THEY TOLD ME THAT BECAUSE MY VIN COMES BACK CLEAN, THERE IS NOTHING THEY CAN DO. FURTHER INTO MY RESEARCH, THERE ARE RECALLS OUT FOR THE DATE MY CAR WAS MANUFACTURED AND THE PLANT IT WAS MANUFACTURED AT BUT FORD IS NOT WILLING TO LISTEN TO MY CONCERNS/COMPLAINTS.

  11. Engine, Feb 20, 2018

    CAR STALLED WHILE DRIVING AND WILL NOT START BACK UP

  12. Electrical system, Air bags, Fuel/propulsion system, Feb 20, 2018

    VEHICLE SOLD TO ME AS PART OF MILITARY CAR SALES PROGRAM OVERSEAS. WHEN ATTEMPTING TO FULFILL RECALLS AT OVERSEAS LOCATION, FORD DEALERSHIP SAID THEY ARE UNABLE TO ACQUIRE THE PARTS NECESSARY FOR COMPLETING THE RECALLS IN THE UK.

  13. Fuel/propulsion system, Feb 15, 2018, fire

    CAR IGNITED GOING 70 MPH DOWN THE INTERSTATE. I 85 JEFFERSON GA

  14. Wheels, Feb 14, 2018

    MY CAR WAS RECENTLY INSPECTED AND IT REQUIRED ALL NEW LUG NUTS GO GET THE TIRES OFF TO CHECK THE BRAKES. I HAVE NEVER HEARD OF LUG NUTS RUSTING AND HAVING TO BE REPLACED. I HAVE FOUND OUT THAT SEVERAL FORDS HAVE HAD TO HAVE THEM REPLACED. I HAD A FLAT TIRE LAST FALL. WHEN AAA CAME, THEY COULD NOT GET THE LUG NUTS OFF THE WHEEL. THEY HAD TO POUND IT OFF SO I COULD GET A TIRE ON IT. THIS DOES NOT SOUND FAIR TO HAVE TO PAY $133.00 FOR 20 NEW LUG NUTS - IT SOUNDS LIKE A DEFECT.

  15. Vehicle speed control, Feb 14, 2018

    MY CAR WILL SUDDENLY LOSE ACCELERATION WHILE DRIVING. THE ENGINE DOES NOT SHUT OFF, SIMPLY THE GAS PEDAL DOES NOT WORK, EVEN IN NEUTRAL. I DRIFT TO SIDE OF ROAD, RESTART THE CAR AND IT IS OK. REVERSE WORKS FINE WHEN THIS HAPPENS.

  16. Engine, Feb 13, 2018

    VEHICLES LOW COOLANT LIGHT CAME ON THE VEHICLE 12/26/17. VEHICLE WAS TAKEN TO AN A NON-FORD MECHANIC AND ON 12/27 THE WATER PUMP, COOLANT BYPASS VALVES, AND GASKETS AND SEALS WERE REPLACED DUE TO A LEAK. ONE MONTH LATER, WHILE DRIVING, THE VEHICLE HAD THE WARNING COME ON FOR OVERHEATING AND THE VEHICLE BEGAN TO REDUCE SPEED. WE WERE ABLE TO GET THE VEHICLE HOME, CHECKED THE COOLANT RESERVOIR AND IT WAS LOW. I FILLED THE VEHICLE WITH COOLANT AND RETURNED TO THE MECHANIC. THIS TIME THEY FOUND A LEAK IN A HEATER CORE HOSE AND THAT WAS REPLACED. ON 2/10/18, THE WARNING LIGHT FOR LOW COOLANT CAME ON AGAIN. THE COOLANT LEVEL WAS BELOW THE MINIMUM LINE. VEHICLE WAS RETURNED TO THE MECHANIC AND THEY COULD FIND NO VISIBLE LEAKS. THEY LET THE CAR RUN FOR 15 MINUTES AND FOUND THAT THE FREEZE OUT PLUGS ON THE HEADS WERE DAMP; NO REPAIRS WERE MADE AND THEY SAID TO CONTACT FORD. I CALLED FORD ON 2/13/18 ABOUT THE ISSUES, SINCE NUMEROUS OTHER 2013 ESCAPES WERE INVOLVED IN RECALLS AND THEY SAID YOUR VEHICLE ISN'T APART OF THAT RECALL AND IT'S OUT OF WARRANTY, TO BAD. THE ISSUE HASN'T BEEN RESOLVED. IN THE PAST 2 MONTHS I'VE BEEN FILLING THE COOLANT EVERY OTHER WEEK. THE VEHICLE ONLY HAD 61,960 MILES WHEN THIS STARTED TO OCCUR.

  17. Fuel system, Gasoline, Feb 13, 2018

    2013 FORD ESCAPE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD *JS

  18. Engine, Feb 11, 2018

    FORD HAS ISSUED A SAFETY RECALL FOR THESE TYPES OF CARS BUT HAVE NOT GONE FAR ENOUGH. I HAVE TAKEN MINE TO TWO AUTO REPAIR SHOPS FOR ENGINE COOLANT LEAK AND BOTH COULD NOT FIND WHERE IT LEAKING YET I HAVE TO EVERY MONTH ADD COOLANT IT HAS THE 1.6 ECOBOOST ENGINE WHICH IS RECALLED IN SEVERAL VEHICLES BUT WHEN I CALL FORD MOTOR COMPANY THEY SAY MINE IS NOT ON THE RECALL LIST EVEN THOUGH IT IS DOING THE SAME THING THAT ALL THE OTHERS HAVE BEEN RECALL FOR. I HAVE CALL CALLED TWO FORD DEALERSHIPS AND THEY JUST SAY SORRY YOURS IS NOT INCLUDED. THIS IS A DEFAULT IN THESE ENGINES THAT FORD IS NOT WANTING TO MAKE GOOD THEY ARE JUST TRYING TO DO AS LITTLE AS THEY CAN TO GET BY. THEY SHOULD INSPECT THESE CARS AND FIX THEM AS WELL THEY SHOULD EXPAND THE RECALL INCLUDE ALL OF THESE VEHICLES. I HAVE READ ON THE INTERNET THAT I AM NOT THE ONLY ONE BEING TOLD THAT OURS IS NOT ON THE LIST I HOPE ALL OF THESE DRIVER ALSO CONTACT YOU. A GOOD VEHICLE SHOULD NOT LEAK ANTIFREEZE FORD KNOWS THAT THERE IS A PROBLEM AND SHOULD MAKE THEM ALL GOOD NOT JUST A FEW OF THEM ON THE DATE IT HAPPENED I AM PUTTING WHEN I PUT ANTIFREEZE THE FIRST TIME

  19. Structure, Feb 9, 2018

    DRIVERS DOOR OUTSIDE HANDLE STICKS IN THE OPEN POSITION WHEN PULLED ON TO OPEN DOOR. SOMETIMES STICKING OPEN SEVERAL SECONDS AND LONGER.

  20. Engine, Feb 8, 2018

    CAR BATTERY OR ALTERNATOR LIGHT CAME ON RED LIGHT IN BOTTOM RIGHT OF CONSOLE, THEN IMMEDIATELY EXCLAMATION POINT CAME ON WITH MESSAGE ENGINE OVERHEATING STOP SAFELY. WHEN I HAD ONLY DRIVEN 1 1/2 ON A CITY STREET. THE MESSAGE CAME ON WHEN I SLOWED DOWN TO STOP AT A STOP LIGHT. I PULLED INTO A PARKING LOT AND AS SOON AS I SLOWED DOWN TO STOP STEERING WHEEL LOCKED AND IT TURNED OFF. EVEN 3 HOURS OF SITTING WHEN I TURN THE KEY TO ACCESSORY OVERHEAT LIGHT AND MESSAGE APPEARED AS WELL AS WHEN THE TOW TRUCK DROPPED IT OFF AT THE FORD DEALERSHIP. THERE IS A RECALL ON 2013 FORD ESCAPE 1.6 SE FOR THIS PROBLEM BUT THEY TELL ME MINE ISN'T PART OF THE RECALL.

  21. Engine, Feb 8, 2018

    CAR SAYS ENGINE OVERHEATING AND COMPLETELY DISABLES THE CARS ENGINE TO WHERE IT WILL STOP YOU MID DRIVING. I WAS GOING 70 MPH GOT THE WARNING AND IMMEDIATELY THE CAR DROPPED MY SPEED TO 5MPH IN THE MIDDLE OF THE HIGHWAY AND WOULD NO LONGER ACCELERATE. HAD TO DODGE AND WEAVE TO GET TO THE SIDE OF THE ROAD AND STILL WAS MID WAY IN THE MIDDLE OF THE EMERGENCY AND RIGHT LANE OF THE HIGHWAY.

  22. Electrical system, Engine, Feb 6, 2018

    1. ENGINE STANDPIPE FAULTY, WHICH CAUSES THE FORD ESCAPE SEL TO GO INTO CRAWL MODE AND THEN YOU HAVE TO STOP AND LEAVES YOU STRANDED. THE DASHBOARD ENGINE THERMOMETER READS FULLY HOT. THIS HAPPENED IN MOTION ON MY WAY TO WORK DURING WINTER IN ERIE PA, THE SNOW HEADQUARTERS. 2. BATTERY GOES DEAD INTERMITTENTLY AND LEAVES YOU STRANDED.

  23. Wheels, Feb 3, 2018

    WE HAD A FLAT TIRE HOWEVER WHEN GOING TO CHANGE IT THE LUG WRENCH THAT WAS SUPPLIED WITH THE CAR WOULD NOT FIT ON THE LIG NUTS. CALLED THE DEALERSHIP AND THEY TOLD US IT WAS A 19MM WHICH WE PURCHASED AND THEAT DIDN'T WORK. WE THEN PURCHASED A 3/4' SOCKET WHICH WOULDN'T WORK EITHER AND HAD TO BE DRIVEN ON WITH A HAMMER TO TURN THE LUGS AND IT DEFORMED THE LIGS TO A POIBT THEY WILL HAVE TO BE REPLACED. MY 20 YEAR OLD DAUGHTER WAS PUT IN A POSITION WHERE SHE COULDN'T MAKE A SIMPLE TIRE CHAMGE WITH HER BOYFRIENDS HELP. I SPEND MONEY AND SEVERAL HOURS (3 PLUS ROADSIDE ASSISTANCE WHO COULD NOT GET THE LUG NUTS LOOSE. MY DAUGHTER WAS PUT IN DANGER BY POORLY DESIGNED EQUIPMENT AND I HAVE SPENT $50.00 AND SEVERAL HOURS ON A PROBLEM THAT SHOULD AHVE TAKEN 20 MINUTES HAD THE EQUIPMENT AND LUG NUTS HAD BEEN PROPERLY DESIGNED. I KNOW THAT THIS PROBLEM EXISTS ON SEVERAL FORD VEHICLES AND SHOULD BE ADRESSED BY THE MANUFACTURER WITH LUG NUTS MADE OF AN APPROPRIATE ALLOY, AND A LUG WRENCH THAT WILL ACTUALLY REMOVE THE NITS IN AN EMERGENCY. IF SOMETHING HAD HAPPENED TO MY DAUGHTER BECAUSE SHE WAS EXPOSED FOR LONGER THAN SHPULD BE REWUIRED FORD WOULD HAVE HAD A LAWSUIT IN ABOUT TEN MINUTES...

  24. Vehicle speed control, Feb 3, 2018

    FOR THE LAST TEN MONTHS OR SO, MY VEHICLE HAS BEEN STALLING WHEN PULLING OUT AFTER STARTING (IN BOTH HOT AND COLD ENGINE SITUATIONS); ALMOST ALWAYS INTO TRAFFIC. IT OCCURS AS SERIES OF 3 OR 4 CONSECUTIVE STALLS - HAS ALWAYS RESTARTED. THIS RANDOM STALLING HAS AND CONTINUES TO TAKE PLACE 3 - 6 TIMES A MONTH. THE CLOSEST CALL I EXPERIENCED WAS IN A LARGE ACTIVE PARKING LOT. I DO BELIEVE THIS HAS OFTEN OCCURRED TURNING OUT OF DRIVEWAYS AND PARKING LOTS. I HAVE ADDRESSED THIS WITH THE SAME FORD SERVICE DEPARTMENT ON AT LEAST FOUR OCCASIONS, ONCE HAVING IT TAKEN OVER NIGHT TO INVESTIGATE. ON ALL OCCASIONS, THE RESPONSE HAS BEEN "FAILURE TO REPRODUCE" THE PROBLEM. THE ON BOARD DIAGNOSTICS HAVE BEEN OF NO USE. AS I UNDERSTAND, 2013 (AMONG OTHER) ESCAPES HAVE BEEN RECALLED FOR THIS EXACT ISSUE BUT MY VIN IS NOT INCLUDED IN THE RECALL. THREE DIFFERENT DRIVERS HAVE EXPERIENCED THESE STALLING EVENTS IN MY VEHICLE. WHAT DO I HAVE TO DO??

  25. Electronic stability control (ESC), Engine, Visibility/wiper, Feb 1, 2018

    TAKATA RECALL. THE COMPUTER SYSTEM HAS RUN IRREGULARLY SINCE PURCHASE. THE VEHICLE STALLS WHEN BEING DRIVEN AFTER THE FIRST 10 MILES OR SO ON CITY STREETS. HAVE TO PULL TO THE SIDE OF THE ROAD, TURN KEY OFF, RESTART ENGINE... MAY REQUIRE SEVERAL TIMES BEFORE THE VEHICLE CAN PROCEED.