2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints
2,754 reports, newest first.
Engine, Jul 15, 2017
IF THIS HAPPENED ON THE INTERSTATE WE COULD BE KILLED(DEAD). OUR ESCAPE HAS ONLY 10,800 MILES ON IT, AND IS DRIVEN BY MY WIFE. SHE DROVE IT IN TOWN FOR ABOUT 15 MILES 2 DAYS PREVIOUSLY. ON THIS DAY, SHE STARTED THE CAR. IDLED IT FOR ABOUT 3 MINUTES, PUT IT IN GEAR AND 400 FT. LATER THE DASH LIGHT SAID SHUT DOWN ENGINE, OVERHEAT. THE GAS PEDAL WAS IN OP.. THE CAR WOULD ONLY GO ABOUT 1 MILE PER HOUR. NO MATTER WHAT I DID TO THE GAS PEDAL IT WOULD NOT ALLOW THE CAR TO DO MORE THAN IDLE. I CHECKED UNDER THE HOOD AND SAW NO LEAKS, THE RADIATOR RESERVOIR WAS ABOUT 1/2 FULL. WE HAD THE CAR TOWED TO LANDMARK FORD IN SPFD, IL 5 DAYS LATER THEY TOLD ME THAT THE RADIATOR HOSE HAD A HOLE IN IT. (THEY THREW THE HOSE AWAY AND WOULD NOT LET ME SEE IT) WE HAVE ABSOLUTELY NO LEAKAGE STAINS ON OUR DRIVEWAY. THEY CHARGED ME $429.49 TO REPLACE THE RADIATOR HOSE. I CHECKED THE COST OF THE MOTORCRAFT HOSE AT THE AUTOPARTS STORE IT WAS $28.66. I AM LONG AGO RETIRED , BUT WAS CERTIFIED IN MANY DIFFERENT ENGINE REPAIR TYPES. THE 1ST THING WE ALWAYS CHECKED WAS THE THERMOSTAT. THEY DID NOT TEST OR REPLACE THE THERMOSTAT ACCORDING TO THEIR BILL. I SUSPECT FRAUD FROM THE DEALER, BUT THIS IS NOT YOUR CONCERN. WHAT IS THE CONCERN IS THE PROBABLE CAUSE OF INJURY OR DEATH WHEN THE ENGINE COMPUTER LIGHTS THE DASH AND STOPS THE ACCELERATOR FUNCTION. ON A HIGHWAY THAT CAN AND PROBABLY WILL CAUSE AN ACCIDENT.. THANK YOU --[XXX], [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Service brakes, Jul 10, 2017
I WAS DRIVING ON THE EXPRESSWAY AND WENT TO USE MY BRAKES AND WITHOUT ANY WARNING I.E. BRAKE/ABS WARNING LIGHTS MY BRAKES WENT OUT. I WAS ABLE TO AVOID ANY COLLISIONS WITH OTHER VEHICLES BY MANUALLY DOWN SHIFTING AND USING MY EMERGENCY BRAKE. I WAS ABLE TO FINALLY COME TO A COMPLETE STOP BY UTILIZING ALL THE ABOVE PLUS USE BOTH OF MY FEET TO PUSH BRAKES HARD ENOUGH TO COME TO A SLOW STOP. I TURNED THE CAR OFF WAITED A FEW MINUTES AND BACK ON SINCE THIS VEHICLE ALREADY HAD SERIOUS MALFUNCTION AT 10,000 MILES OF RANDOMLY STALLING WITHOUT WARNING DUE TO FAULTY WIRE HARNESS WHICH FINALLY GOT RECALLED A YEAR LATER. TURNED IT BACK ON AND STILL NO BRAKES. TOOK IT TO FORD DEALER AND WAS ADVISED THAT THE BRAKING SYSTEM HAD A LOT OF DEBRIS IN IT AND BRAKE BOOSTER, MASTER CYLINDER AND OTHER BRAKING COMPONENTS WHERE AT FAULT. NOW THE DEALER HAS REPLACED ALL THE PARTS BUT STILL SAY IT IS NOT WORKING PROPERLY AND THEY ARE WAITING FOR GUIDANCE FROM FORD ENGINEERS. THIS IS THE SAME ROUTE I HAD TO GO DOWN WITH MY WIRE HARNESS AT 10,000. THE VEHICLE HAS 100,000 MOSTLY HIGHWAY MILES ON IT AND I WOULD NOT EXPECT FOR BRAKES TO JUST GO OUT WITHOUT ANY NOTICE OR BRAKE SYSTEM WARNING LIGHTS. AS OF NOW STILL AT DEALER WAITING FOR ENGINEERS TO CALL IN WITH A "FIX". I FEAR FOR MY SAFETY IN THIS VEHICLE AND THE BRAKE SYSTEM/ELECTRICAL SYSTEM NEED TO INVESTIGATED. WHO KNOW HOW MANY PEOPLE MAY HAVE ALREADY OR ARE AT RISK OF LOSING THEIR BRAKES WITHOUT WARNING AND IT WILL NOT SHOW UP BECAUSE NO WARNING SENSOR/LIGHTS ARE ON.
Seats, Jul 10, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEATBACK BECAME LOOSE AND ERRONEOUSLY RECLINED. THE VEHICLE WAS TAKEN TO THE DEALER (BRANDON FORD IN BRANDON, FL) WHERE IT WAS DIAGNOSED THAT THE SEAT FRAME WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 38,000.
Fuel/propulsion system, Jul 9, 2017
GAS LEAKING. FORD SAID THAT THE VIN NUMBER ON MY CAR IS NOT UNDER RECALL. THE SAME MAKE, MODEL,ENGINE AND YEAR MANUFACTURED IS BEING RECALLED FOR THIS REASON.
Latches/locks/linkages, Jul 5, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). WHILE DRIVING APPROXIMATELY 68 MPH, THE REAR PASSENGER DOOR FLUNG OPEN. THE VEHICLE WAS TAKEN TO THE DEALER (NORTHGATE FORD, CINCINNATI, OHIO) AND THE RECALL REPAIRS WERE COMPLETED. FIVE DAYS AGO, WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER'S DOOR FLUNG OPEN. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS LEFT THERE FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE ISSUE WOULD BE ADDRESSED WITH THE DEALER. THE FAILURE MILEAGE WAS 49,000. PARTS DISTRIBUTION DISCONNECT.
Suspension, Jul 5, 2017
SHOCK MOUNT BROKE AND SHAFT ON SHOCK PUNCHED THRU WHEEL WELL.
Vehicle speed control, Jun 30, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED TO 50 MPH. IN ADDITION, THE ENGINE OVERHEAT WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RON CARTER FORD LOCATED AT 3005 FM 528 RD, ALVIN, TX 77511; (281) 331-8111), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER CONTACTED THE FORD HOTLINE. THE CONTACT CALLED THE MANUFACTURER AT 866-436-7332. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Jun 28, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND SEIZED. ALSO, THE POWER STEERING ASSISTANT FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER REFERRED THE CONTACT TO THE NHTSA HOTLINE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Other or unspecified, Jun 27, 2017
THIS VEHICLE HAS SOME SORT OF A COOLANT ISSUE.I HAVE BEEN PLAGUE WITH THIS AT LEAST 4 TIMES, IT NOTIFIES THE ENGINE THAT IT IS RUNNING HOT AND THEN IT GOES INTO A LIMP MODE PHASE IN WHICH IT STOPS RUNNING.IT HAS DONE THIS ON THE EXPRESS WAY WHILE I WAS ON MY WAY TO WORK,TWO TIMES ON THE NEIGHBOR STREET AND MY DRIVEWAY,,,EACH TIME ON MY WAY TO WORK.WHEN THIS HAPPENS THE VEHICLE SHUTS DOWN AND IT TAKES 8HRS FOR THE VEHICLE TO UNLOCK BEFORE ANYONE CAN WORK ON IT.IT IS NOW AT THE FORD DEALERSHIP IN WHICH IT IS AWAITING REPAIRS FOR THE SAME PROBLEM.HOWEVER NOW THE DEALERSHIP IS TELLING US, MY WIFE AND I THAT THEY MAY HAVE TO BREAK THE WHOLE ENGINE DOWN IN ORDER TO FIND WHATS WRONG WITH VEHICLE.MY QUESTION IS WHY DO WE HAVE TO PAY FOR SOMETHING THAT SHOULD HAVE BEEN DONE AT FIRST?
Other or unspecified, Jun 26, 2017
APRIL 2015 FORD BAGAN RECALLING VEHICLES FOR DOOR LATCH PROBLEMS. IN THE INTERVENING 2+ YEARS, FORD HAS, MULTIPLE TIMES, EXPANDED THE NUMBER AND MODELS OF VEHICLES INCLUDED IN THE RECALL. AUGUST 2016, IS WAS PUBLICLY ANNOUNCED (HTTP://AUTOWEEK.COM/ARTICLE/RECALLS/FORD-RECALLS-830000-CARS-DOOR-LATCH-ISSUE) MY 2013 ESCAPE WAS INCLUDED IN THE RECALL. MID-AUGUST 2016, MY LEFT PASSENGER DOOR LATCH BROKE. HAD TO TIE BOTH BACK DOORS CLOSED WITH ROPE. SEPTEMBER 2, 2016 THAT FORD ACKNOWLEDGED MY VEHICLE WAS INCLUDED IN THE RECALL AND AN OFFICIAL RECALL NOTICE (SEE ATTACHED). TO DATE, FORD IS NOT ABLE TO SATISFY THE RECALL ACTION DUE TO LACK OF PARTS. THIS IS UNACCEPTABLE AND IS ALLOWING UNSAFE VEHICLES TO BE OPERATED ON AMERICAN ROADWAYS WITHOUT REMEDY.
Engine, Jun 21, 2017, fire
ENGINE CAUGHT ON FIRE AND WAS ONLY LESS THAN 5 MILES FROM HOME, NO WARNING SIGNS NO COMPUTER INDICATING PROBLEMS, NO OIL LEAKS NO COOLANT PROBLEMS. HAPPENED ON MY WAY TO WORK, DRIVING ON A CITY STREET GOING 40MPH, HAPPENED AROUND 615AM. SMOKE -WAS POURING OUT OF THE ENGINE COMPARTMENT, PULLED INTO A 7-11 GAS STATION AND A CONCERNED CITIZEN CAME TO HELP, HE OPENED THE HOOD AND REMOVED THE ENGINE COVER AND I SAW FLAMES COMING FROM THE BACK OF THE ENGINE BY THE FIREWALL, HE USED AN EXTINGUISHER TO PUT IT OUT. CAR WAS TOWED TO MY HOUSE AND INSURANCE CALLED, IT WAS SENT TO A GARAGE PER INSURANCE BUT IT WAS THEN SENT ONTO A FORD DEALERSHIP, THEY ARE NOW LOOKING TO SEE IF IT IS CAUSED BY A RECALL.
Latches/locks/linkages, Jun 19, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE RECALL NOTICE INDICATED THAT A SECOND LETTER WOUD BE ISSUED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ *CN
Electrical system, Engine, Jun 14, 2017
2013 FORD ESCAPE SE 1.6 L 4CYL I HOPE THERE IS AN INVESTIGATION THAT IS ON GOING. MY FORD IS OVER HEATING AND SOMETIMES IT WONT START BECAUSE OF A SOFTWARE FIX THAT WAS SUPPOSED TO FIX THE PROBLEM. TURNS OUT IT DELAYS THE INEVITABLE. MY CAR IS NOW AT THE FORD DEALER FOR THE SECOND TIME. TO MAKE THINGS WORSE, I WOKE UP ONE DAY AND MY POWER STEERING DIDNT WORK. I GO TO WORK WITH NO POWER STEERING AND WHEN I START IT AGAIN IT WORKS, VERY WEIRD. ALL IN ALL, I DO NOT THINK FORD DID ENOUGH. THE COOLANT SYSTEM OR THE ENGINE NEEDS TO BE REPLACED.
Fuel/propulsion system, Jun 13, 2017, fire
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 55 MPH, THE CONTACT SMELLED AN ABNORMAL BURNING ODOR AND SAW GREY SMOKE COMING FROM THE VEHICLE. THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THE VEHICLE WAS BURNING. AFTER PULLING OVER TO THE SIDE OF THE ROAD, THE OTHER VEHICLE'S DRIVER ASSISTED IN INSPECTING THE VEHICLE AND NOTICED FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SPROUSE AUTO, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD RECEIVE A CALL BACK AFTER 15 DAYS. THE MANUFACTURER RECOMMENDED THAT THE CONTACT'S INSURANCE COMPANY INSPECT THE VEHICLE. THE CONTACT DID NOT RECEIVE A NOTICE, BUT WAS INFORMED ON 6/13/16 THAT THEY WERE INVOLVED IN NHTSA CAMPAIGN NUMBER: 13V584000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Engine, Jun 9, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND SUDDENLY STALLED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND RESTART THE VEHICLE BEFORE THE GEAR COULD BE SWITCHED TO DRIVE ONCE THE VEHICLE WAS STARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUTO NATION) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE IDENTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TR
Other or unspecified, Jun 6, 2017
ANTIFREEZE NEEDS TO BE ADDED EVERY COUPLE WEEKS. NO SIGN OF LEAKAGE.
Structure, Jun 6, 2017
RECALL 16V-643 RECEIVED RECALL NOTICE. WHEN I TRIED TO MAKE AN APT FOR REPAIRS TOLD CALL BACK IN A MONTH? I TRANSPORT CHILDREN AND WHY WHEN I RECEIVE A LETTER TELLING ME TO CALL THEY DO NOT HAVE THE PARTS? I OWN TWO 2013 ESCAPES. TOTALLY UNPREPARED FOR THIS RECALL.
Service brakes, Engine, Jun 5, 2017
CATASTROPHIC LOSS OF BRAKING AT 65 MPH ON HIGHWAY WITHOUT WARNING. SATURDAY EVENING APRIL, 29, 2017 ON I-85 SOUTHBOUND WHILE SLOWING FROM 65 MPH TO EXIT AT SOUTH HILL, VA DRIVER (DAUGHTER) APPLIED BRAKES AND HAD NO POWER ASSIST. THIS PRODUCED A PEDAL THAT WAS STIFF AND HER ENTIRE BODY WEIGHT HAD TO BE USED TO CAUSE ANY SLOWING. THE VEHICLE WAS STOPPED USING THE GRADE OF THE RAMP AND E BRAKE. THE VEHICLE HAD NO WARNING LIGHTS OR INDICATIONS OF FAILURE. AFTER TOWING IT HOME SUNDAY APRIL 30TH IT WAS TAKEN TO THE DEALERSHIP. THEY DIAGNOSED A VACUUM PUMP FAILURE. THE VACUUM PUMP BEING SOLELY RESPONSIBLE FOR THE BRAKING SYSTEM CAUSES IMMEDIATE LOSS OF BRAKING ON FAILURE. THE FAILURE WAS CAUSED BY CONDITIONS SIMILAR TO THOSE PRESENT IN THE BELT DRIVEN VACUUM PUMP ON 2011-2012 FORD F-150 ECOBOOST. SEVERAL DAYS LATER WHEN THE DEALERSHIP ATTEMPTED TO FIX THE VACUUM PUMP THEY FOUND THAT THE FAILURE CAUSED THE CAM CORE COUPLER TO SHEAR. THIS ALLOWED METAL SHARDS INTO THE OIL WHICH THEN CARRIED THEM TO THE ENGINE AND TURBO DAMAGING BOTH. THE DEALERSHIP CAME BACK WITH AN ESTIMATE OF $6000 FOR JUST THE REPAIRS WITH A NEW ENGINE, HOWEVER THEY INFORMED US THAT THE TURBO NEEDED TO BE REPLACED AS WELL DUE TO THE DAMAGE. WORKERS AT THE DEALERSHIP REPORTED THAT THE COST TO FIX THE CAR FAR OUTSTRIPPED THE RESIDUAL VALUE. MILEAGE FAILURE WAS 60,921. DUE TO THE 921 MILES FORD HAS THUS FAR REFUSED TO CONSIDER ANY RECONCILIATION. AFTER EXTENSIVE RESEARCH WE HAVE FOUND THAT THIS FAILURE IS COMMON AMONG ECOBOOST ENGINES AND MAY BE MORE PREVALENT THAN IMMEDIATELY EVIDENT. A BRAKING FAILURE OF THIS MAGNITUDE COULD EASILY CAUSE SERIOUS INJURIES OR FATALITIES. IN THE CASE OF MOST WRECKS INVOLVING PRIVATELY OWNED VEHICLES THOROUGH INVESTIGATION OF CAUSE IS UNCOMMON. IF THE OCCUPANTS WERE UNABLE TO RECALL OR COMMUNICATE THE CAUSE OF THE WRECK DUE TO INJURY OR DEATH IT WOULD GO UNREPORTED.
Steering, Jun 2, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. UPON STARTING THE VEHICLE, THERE WAS NO POWER STEERING ABILITY UNTIL SEVERAL MINUTES LATER AFTER THE VEHICLE WAS WARMED UP. THE FAILURE OCCURRED DURING THE WINTER MONTHS. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PADUCAH FORD LINCOLN, BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA SINCE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Jun 1, 2017
ENGINE COOLANT LEAKS, ENGINE FAILURE, NOT CORRECTED BY DEALER
Latches/locks/linkages, Jun 1, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GIBBONS FORD, DICKENSON CITY, PA) AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Latches/locks/linkages, May 31, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (KELLER FORD 3385 ALPINE AVE NW, GRAND RAPIDS, MI 49544, (616) 784-6600) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE PARTS DISTRIBUTION DISCONNECT. UPDATED 07/13/17*LJ *JS
Power train, Engine, May 26, 2017
2013 FORD KUGA 60,000 KM. AUTOMATIC TRANSMISSION. ENGINE STALLS AT RANDOM WHILE DRIVING. STALLS BOTH AT HIGH AND LOW SPEEDS. HAS BEEN INTO DEALER FOR SERVICE FOR TWO MONTHS, FOR THE FIRST 7 WEEKS THEY "COULD NOT FIX IT BECAUSE THEY COULD NOT FIND AN ERROR CODE". AFTER I DROVE IT IN A CIRCLE AROUND THE DEALER FOR HOURS I WAS ABLE TO SHOW THEM THE PROBLEM AND THEY OBTAINED AN ERROR CODE, 'SOLENOID'. FORD SAYS "MAYBE JUST REPLACE WHOLE TRANSMISSION BECAUSE WE'RE NOT SURE OF THE PROBLEM"
Latches/locks/linkages, May 25, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/ LOCKS/ LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FIRST CHOICE FORD LOCATED AT 1264 DEWAR DR, ROCK SPRINGS, WY 8290 888-418-6791) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, May 25, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE LOW COOLANT WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT REPLACED THE COOLANT IN THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.