2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints
2,754 reports, newest first.
Engine, Mar 13, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE "ENGINE MALFUNCTION" INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Engine, Mar 13, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 5 MPH, THE VEHICLE'S TEMPERATURE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND DISCOVERED THAT THERE WAS NO COOLANT IN THE RESERVOIR. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEATING ELEMENT HAD FAILED. THE VEHICLE WAS REPAIRED, BUT VEHCILE STILL LEAKS COOLANT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 83,058. UPDATED 06/02/17*LJ *AS
Engine, Mar 9, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE CONTACT ALSO TOOK THE VEHICLE TO TWO OTHER INDEPENDENT MECHANICS WHO PROVIDED THE SAME DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Structure, Mar 6, 2017
RECALL WAS ISSUED FOR DEFECTIVE DOOR LATCH ON SEPTEMBER 2, 2016 (NHTSA RECALL NUMBER 16V643). IT IS NOW MARCH 6, 2017, OVER SIX MONTHS LATER, AND STILL NO REMEDY HAS BEEN OFFERED BY FORD. I HAVE CALLED THE DEALER ONCE PER MONTH TRYING TO GET THE FAULTY PART REPLACED AND HAVE BEEN TOLD THAT THERE IS NO ESTIMATE FOR WHEN IT WILL BE AVAILABLE. FORD SHOULD BE HELD ACCOUNTABLE FOR REMEDYING THIS RECALL IN A TIMELY MANNER AND SHOULD BE PENALIZED FOR FAILING TO DO SO.
Engine, Mar 4, 2017
OUR 1.6L ESCAPE'S CHECK ENGINE LIGHT CAME ON. DEALER DIAGNOSED BAD OXYGEN SENSOR W/FIX COST OF $350 & ALTHOUGH WE HAD BOTH A PREMIUM PRE-PAID MAINTENANCE PLAN & EXTENDED WARRANTY IN EFFECT, BOTH DEALER & FORD INDICATED THIS EMISSIONS REPAIR WAS NOT COVERED (FORD EXTENDED WARR. TO 75K MI DUE TO # OF RECALLS). WE COULD NOT AFFORD DEALER COST SO FORCED TO SEEK ALTERNATIVE SHOP OR CAR WOULD FAIL EMISSIONS INSPECTION. REPAIR SHOP STATED ROOT CAUSE OF BAD SENSOR WAS FLUID DRIPPING FROM DIRECTLY ABOVE SENSOR WHICH DUE TO EXTENSIVE BUILDUP, APPEARED TO BE LONG TIME PROBLEM (WHICH FORD DEALER NEVER NOTICED IN 73K MILES OF REGULAR SERVICING??!!). THIS CAR IS A TOTAL PIECE OF CRAP. GIVEN 14 RECALLS, 89 TSBS & NEARLY 600 COMPLAINTS, FORD SHOULD BE FORCED TO BUY THESE CARS BACK!
Engine, Mar 2, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER COULD NOT IDENTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Structure, Mar 2, 2017
I WAS DRIVING WITH A PASSENGER IN THE FRONT SEAT WHEN THE PASSENGER FRONT DOOR OPENED AS I WAS DRIVING. I WAS DRIVING ABOUT 50MPH. I PULLED OVER TO TRY AND SHUT THE DOOR, BUT IT WOULD NOT LATCH. I HAD TO BUNGEE CORD THE DOOR TO THE SEAT IN ORDER TO GET TO THE DEALERSHIP.
Power train, Engine, Feb 28, 2017
2013 FORD ESCAPE SEL STALLING WHEN ACCELERATING FROM A STOP. THIS HAS HAPPENED SEVERAL TIMES WITH MY WIFE DRIVING THE CAR. WE'VE TAKEN IT INTO THE LOCAL FORD DEALERSHIP ONLY TO BE TOLD THEY CANT REPLICATE ISSUE. DRIVING THE CAR TO WORK TODAY (MY WIFE NOW DRIVES MY CAR FOR SAFETY CONCERNS), THE ESCAPE HESITATED WHEN PULLING OUT OF THE PARKING LOT AND ONTO THE ROAD. HAVE ANOTHER APPOINTMENT TO HAVE IT LOOKED AT BUT WILL PROBABLY BE TOLD THAT IT CAN'T BE REPLICATED. THIS CAR ONLY HAS 60K MILES AND IS TOTALLY WORTHLESS, AND UNSAFE TO DRIVE.
Structure, Engine, Fuel/propulsion system, Feb 28, 2017, fire
DRIVING MY 2013 FORD ESCAPE SEL WITH ONLY 52000 MILES ON IT HOME FROM SHOPPING IN RENO, NEVADA. I WAS IN WASHOE VALLEY, NV WHEN I THOUGH THE HIGH WINDS WERE KEEPING MY CAR FROM SPEEDING UP, WHEN I COULD NOT ACCELERATE I PULLED TO THE SLOW LANE AND THEN ONTO THE SHOULDER. I PUT THE CAR IN PARK AND LOOK AT MY DASH TO SEE IF I WAS OVERHEATING OR ANY OTHER ISSUES WERE APPARENT. MY DASH SHOWED NOTHING WRONG AT ALL. NO LIGHTS OR WARNINGS OF ANY KIND. THE GAGES WERE ALL RUNNING NORMAL. I PUT MY CAR IN PARK AND WITHIN A SECOND OR TWO A LARGE VERY BLACK BILLOW OF SMOKE CAME UP BACK PART OF THE ENGINE NEAREST TO HE DRIVERS SIDE WINDOW. THEN SECOND LATER LARGER FIRE FLAMES CAME RIGHT BEHIND IT THAT WENT OVER THE TOP OF MY CAR. MY CAR WENT UP IN FLAMES IN JUST MOMENTS. I HAD TO JUMP FROM THE BURNING CAR TO SAFELY.
Electrical system, Feb 25, 2017
THE CARS ENGINE STALLS AND DIES AFTER PULLING OUT OF PARKING LOT OR DRIVEWAY WHILE TURNING ON INTERSECTION OR JUST TURNED FROM A CURB. IT STARTS TO SLOW DOWN AND DOESN'T RESPOND TO STEPPING ON GAS. THEN THE DASHBOARD LIGHT INDICATORS TURN ON- BATTERY, CHECK ENGINE, OIL, ETC. I HAD TO PUT THE CARK ON PARK, THEN TURN THE ENGINE OFF. RESTART IT, CRANKS A BIT BEFORE GOING TO FULL START. CHANGED TO DRIVE TRANSMISSION, THEN STEPPED ON THE GAS. IT STARTED GOING THEN ONLY A FEW FEET LATER, THE WHOLE CYCLE STARTS AGAIN. IN A COUPLE OF INSTANCES, ITHA--ENED 4 TYPES BEFORE I WAS ABLE TO DRIVE NORMALLY. THESES HAPPENED A COUPLE OF TIMES DRIVING OUT OF SHOPPING COMPLEX, ONCE JUST AFTER I PULLED OUT OF MY DRIVEWAY AND 2 HOUSES DOWN. ANOTHER TIME WHEN I WAS PULLING OUT OF A HOSPITAL. IT HAPPENED 3 TIMES BEFORE I CAN EVEN REACH THE HIGHWAY, 3 CURB TURNS FROM MY PARKING SPOT. ANOTHER INSTANCE STALLED 4 TIMES WHEN IM LEAVING THE PARKING AREA OF OUR REC CENTER INTO THE STREET.
Engine, Feb 24, 2017
WHILE DRIVING DOWN THE ROAD OUT OF NO WHERE THE CHECK ENGINE LIGHT COMES ON. RIGHT AFTER THE LIGHT CAME ON THE LOW COOLANT INFORMATION LIGHT CAME ON AND FIVE SECONDS LATER THE CAR STARTED GETTING SLUGGISH AND THE INFORMATION LIGHT CAME ON AGAIN SAYING ENGINE TEMPERATURE TO HOT PULL OVER SAFETY.
Structure, Feb 23, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V643000(STUCTURE) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/23/17 *BF
Structure, Feb 22, 2017
I EXPERIENCED DOOR LATCH RECALL ISSUE AFTER HOURS ON FRIDAY, FEBRUARY 17TH WHILE DRIVING! I CALLED THE COMPANY ON SATURDAY MORNING AND WAS TOLD THAT THE SERVICE DEPARTMENT WAS NOT OPEN. ON MONDAY I CONTACTED THEM AGAIN SEVERAL TIMES TO BE TOLD BY THE SERVICE DEPARTMENT THAT THE COMPUTER SYSTEM WAS DOWN. I EVEN WENT TO THE DEALERSHIP AND GOT NO HELP, BEING TOLD THAT THE REPLACEMENT PARTS WERE NOT EXPECTED UNTIL 2ND QUARTER OF THE YEAR. WHAT? MY DOOR IS BROKEN NOW!!! I EVEN ASKED IF THEY COULD REPLACE IT WITH A DEFECTIVE PART IF THEY HAD ANY ON-HAND SO THAT MY CAR COULD BE DRIVABLE. UP TO NOW I HAVE GOTTEN NO RESPONSE BECAUSE THEIR SYSTEM WAS DOWN. CALLED A PERSONAL CONTACT ON TUESDAY AFTERNOON AND WAS ASKED TO CALL BACK ON WEDNESDAY MORNING. I DID. I WAS ASKED IF I RECEIVED A LETTER, TO WHICH I REPLIED NO, BUT I DO HAVE THE PROBLEM AND DO I NEED TO HAVE A LETTER TO GET THE OBVIOUSLY DEFECTIVE PART REPLACED? I SHARED MY VIN NUMBER AS REQUESTED AND AM STILL AWAITING FEEDBACK ON THIS. THIS IS ABSOLUTELY UNACCEPTABLE BUSINESS PRACTICE. I STARTED LOOKING INTO PURCHASING THE PART, BUT THAT SHOULD NOT BE NECESSARY.
Structure, Latches/locks/linkages, Feb 21, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17 LJ *CN
Other or unspecified, Feb 16, 2017
I WAS DRIVING BACK FROM SEATTLE TO OLYMPIA ON FEB 8, 2017. IT WAS AROUND 40 DEGREES AND RAINY ON AND OFF ALL DAY. AS I WAS MAKING IT INTO TACOMA, I SUDDENLY HEARD A HUGE BOOM, LIKE AN EXPLOSION OR SHOT GUN SOUND WHICH MADE ME PANIC. THEN ALL OF A SUDDEN I WAS COVERED IN GLASS. I LOOKED AROUND TRYING TO FIGURE OUT WHAT HAD HAPPENED WHILE STILL ON THE HIGHWAY TRAVELLING 55 MPH. THERE WERE AND ON RAMP AND OFF RAMP NEAR BY SO CARS ARE PASSING ME; MAKING IT DIFFICULT TO EXIT. I WAS TERRIFIED OF GETTING HIT. I LOOKED UP AND SAW IT WAS THE SUNROOF MISSING A WHOLE BUNCH OF CLASS. SO MY FIRST INSTINCT WAS CLOSING THE COVER TO PROTECT MY DAUGHTER IN THE BACKSEAT. THE MOMENT I GOT IT CLOSED, MORE GLASS FLEW DOWN AND HIT THE COVER. I SIGHED IN RELIEF. EVENTUALLY I GOT OFF THE HIGHWAY AND PARKED. I INSTANTLY RAN BACK TO MY DAUGHTER (8 MONTHS OLD) TO SEE IF SHE WAS OK AND SHE ONLY HAD A TINY SCRATCH. I HAD A BUNCH OF SCRATCHES ALL OVER MY HANDS. I THEN TOOK A PICTURE OF THE DAMAGE AND IN A PANIC CALLED MY HUSBAND WHO ADVISED ME TO GO TO THE FORD DEALERSHIP IN OLYMPIA. I WAITED FOR ABOUT 1/2 HOUR TO SETTLE DOWN BUT WAS STILL IN SHOCK THE WHOLE DRIVE. FORD WOULDN'T HELP ME SINCE I WAS OUT OF THE WARRANTY PERIOD AND WAS SENT TO THEIR GLASS PEOPLE. I FILED A CLAIM WITH MY INSURANCE AND THE VEHICLE WAS EVENTUALLY FIXED.
Power train, Engine, Feb 16, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE LOW COOLANT AND CHECK ENGINE INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE COOLANT WAS LEAKING INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.
Fuel/propulsion system, Feb 15, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED RANDOMLY SEVERAL TIMES WHILE IN MOTION. WHILE MAKING A TURN, THE FAILURE PROGRESSED. THE VEHICLE WAS TESTED FOR THE DTC BY AN INDEPENDENT SOURCE. IN ADDITION, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL LINE PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER EXCLUDED THE VEHICLE FROM A MANUFACTURER RECALL WITH NO SOLUTION OTHER THAN TO HAVE A DEALER DIAGNOSE THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Power train, Electrical system, Other or unspecified, Feb 15, 2017
VEHICLE WAS IN DRIVE AND SUDDENLY LOST POWER. THE ACCELERATOR WAS PRESSED BUT THE VEHICLE STOPPED DRIVING FORWARD EVEN THOUGH THE ENGINE WAS RUNNING. THE ENGINE DID NOT REV. THE DASH LIGHT INDICATING THE TRANSMISSION DISAPPEARED. THE VEHICLE SUDDENLY JUMPED INTO GEAR SO HARD I SUFFERED WHIPLASH. IT DID THIS SEVERAL TIMES AS I ATTEMPTED TO GET CLEAR OF HEAVY TRAFFIC. I LITERALLY THOUGHT I HAD BEEN REAR ENDED AT ONE POINT AS THE CAR JOLTED SO HARD. AFTER GETTING OUT OF THE ROADWAY, THE TRANSMISSION FAILURE SERVICE NOW LIGHT CAME ON. THIS IS CONSISTANT WITH THE PCM WIRING HARNESS RECALL DONE ON OTHER 2013 ESCAPES BUT WAS NOT COVERED FOR MY PARTICULAR VEHICLE. THE JOLTS TO THE VEHICLE KICKING IN GEAR DESTROYED THE TRANSMISSION. I WAS IN MOTION AT THE TIME, IN BUMPER TO BUMPER TRAFFIC. I WAS LUCKY NOT TO STRIKE OR BE HIT BY ANOTHER VEHICLE. I HAVE CONTACTED FORD BUT THEY STATE MY CAR WAS NOT COVERED UNDER THAT RECALL AND THAT THEY WILL NOT HELP ME.
Electrical system, Engine, Feb 15, 2017
ON FOUR DIFFERENT OCCASIONS, THE VEHICLE WAS BEING DRIVEN BY ACCELERATING FROM A STOP. SECONDS AFTER BEGINNING TO ACCELERATE, THE ENGINE APPEARED TO STALL. ALL IP LIGHTS WENT OUT AND ENGINE LOST POWER. MOMENTS AFTER THIS POWER LOSS, ALL LIGHTS CAME BACK ON AND VEHICLE WAS ABLE TO BE DRIVEN NORMALLY. THIS VEHICLE HAS HAD AN EXTENSIVE REPAIR/RECALL CAMPAIGN HISTORY. THIS WAS REPORTED DURING A SERVICE VISIT AND NO PROBLEM WAS FOUND. THE PROBLEM OCCURED THREE MORE TIMES.
Electrical system, Feb 13, 2017
MY CAR HAS AN OPEN RECALL FOR THE DOOR LATCH NOT LATCHING PROPERLY AND I WAS WONDERING SINCE THE RECALL WAS NEVER REMEDIED IF IT COULD PERTAIN TO THE BATTERY DRAINING WHILE MY VEHICLE WAS SIMPLY PARKED IN MY DRIVEWAY. I HAD TO JUMP START MY VEHICLE AND I AM HOPING THAT THIS ISNT GOING TO BE A REOCCURING THING.
Fuel/propulsion system, Feb 12, 2017
WHILE DRIVING MY VECHICLE WILL STALL GO DEAD ALSO WHEN I START IT IT'S LIKE NOT GETTING GAS WHEN I'M DRIVING DOWN THE ROAD IT JUST STALLS IN THE MIDDLE OF TRAFFIC FOR IT TO BE A 2013 I'VE HAD LOTS OF ISSUES / RECALLS ON WHAT WAS A NEW VECHICLE.
Other or unspecified, Feb 12, 2017
MESSAGE: 2013 FORD ESCAPE... TRANSMISSION IS GOING OUT. CAR HAS UNDER 70K MILES. WENT TO FORD AND GOT ESTIMATE AND GOT ONE FOR OVER $6,200.00. I STILL AM PAYING FOR MY CAR LOAN WHICH IS ABOUT THE SAME AMOUNT. I WENT TO 2 OTHER TRANSMISSION SHOPS AND BECAUSE THE CAR IS SO NEW THEY CAN'T REBUILD THE TRANS SINCE THEY WON'T BE ABLE TO GET PARTS. I CALLED FORD, GOT CASE NUMBER, AND THEIR DECISION WAS THAT THEY CANNOT ASSISTANT WITH LOWERING THE COST EVEN THOUGH THEY KNOW ABOUT 2013 MODELS THAT HAVE DEFECTIVE TRANSMISSIONS. SINCE I BOUGHT THE CAR USED, FORD CLAIMS THAT I DO NOT HAVE OWNERSHIP LOYALTY AND CANNOT ASSIST WITH COST OF NEW TRANSMISSION. I'M STUCK AND UNTIL I CAN SAVE FOR ANOTHER TRANSMISSION, DRIVING AN UNSAFE CAR.
Steering, Electrical system, Engine, Feb 9, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE HILL START ASSIST NOT AVAILABLE, ENGINE SERVICE, AND ENGINE FAULT MESSAGE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED, THE RPMS DECREASED, AND THE POWER STEERING FAILED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A COMPUTER GLITCH. THE COMPUTER WAS RESET, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE VEHICLE OVERHEATED AND THE COMPUTER WAS RESET AGAIN. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED WITH TOO MANY COMMUNICATION CODES. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO A DIFFERENT DEALER. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT WAS ABLE TO FILE A CASE WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Engine, Feb 8, 2017
CAR STALLED FOUR TIMES IN TWO DAYS. EACH TIME THE CAR WAS WARMED UP AND WAS RESTARTED THEN STALLED ON THE ROAD.FORD HAS A RECALL ON THE NON-TURBO CHARGED ESCAPE FOR THIS PROBLEM. MY CAR IS NOT INCLUDED.MY VEHICLE IS THE 1.6 LITER TURBO.FORD DEALER SAYS COMPUTER DID NOT INDICATE A TROUBLE CODE. THEY ARE REPLACING THROTTLE BODY WORK NOT COMPLETE AT THIS TIME.
Latches/locks/linkages, Feb 7, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.