2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints
2,754 reports, newest first.
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Apr 19, 2016
MY CAR IS A 2013 ESCAPE AND SINCE I TOOK IT TO SERVICE AND TO FIX ONE RECALL THAT WAS CAUSING MY CAR TO OVERHEAT AND SHUT OFF ENGINE 1.- (RECALL NO. 13S12) RISK OF LOCALIZED OVERHEATING OF THE ENGINECYLINDER HEAD THAT MAY LEAD TO OIL LEAK FILTERS. AND .SOME OTHER RECALLS, LIKE 2.- (RECALL NO. 13Y03 FUEL LINE JUMPER), 3.-(RECALL NO. 14SO4 REPROGRAM RESTRAINS CONTROL), AND 4.-(RECAL NO.14S03 EXTERIOR DOOR HANDLE) SINCE THAT DAY IVE CALLED MANY TIMES TO SERVICE MANAGER IVAN REGARDING THIS. MY CAR HAS BEEN MALFUNTIONING OVERHEATING IN THE FREEWAY, AND IN THE STREETS, MOST OF THE TIMES, EVEN WHEN IT WAS RIGHT OUT OF THE SERVICE, I WAS GOING ON A VACATION WITH MY FAMILY, WHERE I EVEN HAD D TO PAY TO REPLACE ENGINE COOLANT BYPASS VALVE, $330.18 DLLS BECAUSE MY CAR IS OVER 30,000 MILES BUT NOT YET 3 YEARS .AND AT THIS TIME THEY PERFORMED ANOTHER RECALL ????? YES... THIS WAS RECALL NO 14S21 RESTRAINTS CONTROL MODULE REPLACEMENT. AND NOW WHEN I GOT MY CAR OUT OF HORNE FORD NOGALES AZ. WHEN I TURN I HEAR A SOUND ON THE RIGHT SIDE OF MY TIRES OR BRAKES NEED A SOLUTION PLEASE HELP WHAT CAN I DO I NEED A SOLUTION THIS IS NOT FAIR
Power train, Engine, Apr 18, 2016
SINCE AUGUST 2015-APRIL 14, 2016 I HAVE TAKEN MY VEHICLE TO THE FORD SERVICE DEPARTMENT FOUR TIMES DUE TO REDUCTION OF ENGINE POWER/ENGINE OVERHEATING WARNING. MY FORD WAS SUBJECT TO THE RECALL AND SERVICED IN AUG 2015. IN JANUARY 2016 AND TWICE IN APRIL 2016 I HAVE HAD THE SAME ISSUE WITH ENGINE REDUCTION/VEHICLE HEATING GAUGE IDLE ON HOT/THE VEHICLE SPUTTERS AND RIDES EXTREMELY HARD UNTIL YOU CAN COME TO A COMPLETE STOP. ALL INCIDENTS HAVE HAPPENED WHILE DRIVING IN TRAFFIC AND ONCE ON THE INTERSTATE. WHEN IT HAPPENED ON THE INTERSTATE I BARELY MADE IT TO THE SHOULDER AS I HAD TO TRY AND CROSS A LANE OF PASSING VEHICLES TO DO SO. I DO NOT FEEL THAT FORD HAS ADEQUATELY FOUND A FIX FOR THIS HUGE AND DANGEROUS PROBLEM AND I DO NOT KNOW IF A CONSUMER HAS TO BE KILLED FIRST FOR THEM TO LOOK AT IT AND SUGGEST A FIX THAT IS VIABLE TO THE PROBLEM. I AM FEARFUL TO EVEN DRIVE MY FORD DUE TO THE IS PROBLEM SINCE IT ONLY HAPPENS WHEN THE VEHICLE IS IN MOTION. I AM REQUESTING THAT YOU PLEASE REVIEW THIS FOR ALL OF THE CONSUMERS THAT FORD CONTINUES TO SELL THESE AUTOMOBILES TOO.
Engine, Apr 6, 2016
MY FORD ESCAPE 2013 STALLS WHILE DRIVING AT LOW SPEEDS, LIKE A PARKING LOT, AT A STOP SIGN. IT HAS DONE IT NOW 4 TIMES IN 2016. THE ENGINE JUST LOSES POWER AND STALLS. THE RED OIL LAMP AND BATTERY LAMP COME ON. NO SYSTEM CHECK MESSAGES SHOW. IT WILL START SOMETIMES AND STALL AGAIN IMMEDIATELY, SOMETIMES IT STARTS AND THEN IS OK FOR THE REMAINDER OF THE TRIP. THE FORD DEALER COULDN'T FIND THE PROBLEM WHEN THEY CHECKED IT RIGHT AFTER AN INCIDENT. OFFERED TO DRIVE IT TILL THEY FIND THE PROBLEM AND GIVE ME LOANER TILL THEN. ???
Engine, Apr 6, 2016
RECALL 14S17 SPECIFIED THAT A FAULTING WIRING HARNESS FOR THE MAP SENSOR COULD BE REPAIRED BY SPLICING THE WIRING HARNESS. I HAD THIS RECALL WORK PERFORMED ON MY VEHICLE IN OCTOBER 2014, BUT SINCE THEN THE SYMPTOMS WHICH LED TO THE ORIGINAL RECALL PERSISTED. MULTIPLE TIMES, THE VEHICLE HAS STALLED IN TRAFFIC ON A CITY STREET, OR FAILED TO RESPOND TO THROTTLE INPUTS WHILE MERGING ONTO A HIGHWAY. THESE ARE VERY DANGEROUS SITUATIONS. SINCE THEN, FORD MOTOR COMPANY HAS ISSUED A SERVICE BULLETIN ADVISING FULL REPLACEMENT OF THE SAME WIRING HARNESS (NOT JUST A SPLICE). THIS IS PERFORMED AT MY COST, NOT FMC'S. FULL REPLACEMENT SHOULD HAVE BEEN THE ORIGINAL SOLUTION TO THIS RECALL, AND A SECOND RECALL OR REVISION SHOULD BE ISSUED TO FORCE FORD TO PROVIDE A FULL SOLUTION RATHER THAN A HALF-MEASURE.
Engine, Apr 6, 2016
AFTER DRIVING THE VEHICLE FOR 7 MINUTES AFTER I STARTED IT, THE CAR OVERHEATED ON THE HIGHWAY. I HAD TO PULL OVER IN A PARKING LOT AND SHUT OFF THE CAR. WHEN I ATTEMPTED TO OPEN THE TURN ON A CAR AFTER A LITTLE WHILE IT WOULD NOT ALLOW ME. THIS SAME PROBLEM HAD HAPPENED EXACTLY ON MARCH 16 AND THE DEALERSHIP SERVICE HAD REPLACED THE COOLANT STAND PIPE STANDPIPE. THEY SAID THERE IS NO RECALL ASSOCIATED WITH VIN YET IT IS THE SECOND TIME THIS HAPPENS.
Air bags, Seat belts, Apr 5, 2016
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Apr 4, 2016
WHILE DESCENDING A HILL, THE ENGINE STARTED TO REV UP TO 4000 RPMS AND BACK TO NORMAL, TACHOMETER WAS ALSO SHOWING REVS, MY WIFE HAD TO HOLD HER FOOT ON THE BRAKE DURING THIS TIME. SHE STOPPED THE CAR AND SHIFTED TO NEUTRAL AND SHIFTED BACK TO DRIVE AND CAR HAD NO FURTHER INCIDENTS.
Engine, Apr 1, 2016
MY CAR WAS EFFECTED BY RECALL 13S12. THIS RECALL HAS A NUMBER OF DIFFERENT ISSUES DEALING WITH ENGINE COOLANT AND CRACKS IN ENGINE CYLINDERS. I TOOK MY VEHICLE IN TO HAVE THE RECALLS FIXED ON IT. 5 MONTHS LATER, MY ENGINE STILL HAS THE LOCALIZED OVERHEATING, ANTIFREEZE LEAKS AND ENGINE CRACKS. THE ENTIRE ENGINE IS RUINED. THE DEALERSHIP SOLD ME A CAR THAT WAS COMPLETELY UNSAFE FOR MY CHILDREN AND I. THIS RECALL IS SAID TO CAUSE ENGINE COMPARTMENT FIRES. EVEN AFTER THEY INITIALLY FIXED THE RECALLS, THE VEHICLE STILL WILL OVERHEAT AND CAUSE FIRES! ADDITIONALLY - RUINING THE VEHICLE ENGINE. FORD WILL NOT REPAIR, REPLACE OR REFUND BECAUSE THEY SAID THEY ALREADY CLOSED THE RECALL OUT - EVEN THOUGH THE RECALL WAS SUPPOSED TO BE FIXED.
Engine, Mar 31, 2016
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO ACCELERATE. THE MESSAGE BOARD INDICATOR REQUESTED FOR THE VEHICLE TO BE STOPPED. FOUR MONTHS PRIOR, THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE UNDER A MANUFACTURER RECALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT FRACTURES ON THE CYLINDER CAUSED ANTIFREEZE TO LEAK INTO THE COMBUSTION CHAMBER AND DAMAGE THE ENGINE. THE ENGINE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Other or unspecified, Mar 28, 2016
LATCHES LOCKS LINKAGES THIS IS THE SECON DOOR WITH PROBLEMS. FIRST THA BACK DOOR AND NOW THE DRIVER DOOR DOENT CLOSE. IT OPENED DURING DRIVING AND DOESNT CLOSE. 3/28/16.
Electrical system, Engine, Mar 25, 2016, fire
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE WAS DEFECTIVE AND THE ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC FOR DIAGNOSTIC TESTING, WHICH LOCATED A FAILURE CODE AT THE COOLANT SYSTEM. WHEN THE ENGINE WAS STARTED, SMOKE AND A BURNING ODOR WAS DETECTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Power train, Engine, Mar 24, 2016
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE ACCELERATING TO APPROXIMATELY 5 MPH FROM A STOP SIGN, THE VEHICLE STALLED. THE "ENGINE FAULT SERVICE NOW" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED. WHILE DRIVING, THE ENGINE LOST POWER AND THE TRANSMISSION SHOOK SEVERELY. THE CONTACT STOPPED AGAIN AND WAITED APPROXIMATELY ONE MINUTE THEN THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED THREE TIMES IN ONE WEEK. THE VEHICLE WAS REPAIRED UNDER WARRANTY BY THE DEALER THE FIRST TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,121. ...UPDATED 04/19/16 *BF *TR
Engine, Mar 21, 2016
WASTEGATE SOLENOID NEEDS TO BE REPLACED BUT THE RECALL ONLY COVERS CARS MANUFACTURED IN JULY 2012 OR BEFORE. OURS WAS MANUFACTURED IN FEBRUARY 2013, 7 MONTHS LATER.
Engine, Mar 21, 2016
TWICE NOW THE RPM ACCELERATE UP AND DOWN WITHOUT YOU PRESSING THE GAS PEDAL. SERVICE ENGINE LIKE APPEARS. THEN WHEN STOPPED AT A STOP SIGN IT TRIED ACCELERATING WITHOUT ME PRESSING THE GAS PEDAL. VERY SCARY.
Service brakes, Mar 20, 2016
DRIVING @ 70MPH, GET READY TO MAKE A TURN BY SLOWING DOWN. PUSH ON THE BRAKE TO STOP AND THERE IS NO POWER ASSIST. OVERSHOOT CORNER AND FINALLY STOP APPROXIMATELY 100 FEET PAST WHERE I NEEDED TO TURN. DRIVING ON RURAL ROADS IS THE ONLY REASON I WAS NOT IN AN ACCIDENT. I STILL HAD 20 MILES TO GO TO GET HOME. HAD IT TOWED TO A FORD DEALER. THEY SAY THE VACUUM PUMP HAS FAILED. THERE WAS NO WARNING OR INDICATION OF THIS FAILURE.
Steering, Mar 16, 2016
LOSS OF POWER STEERING OCCURS AND "STEERING ASSIST FAULT-SERVICE REQUIRED" WARNING APPEARS ON INSTRUMENT PANEL. STEERING THE VEHICLE WITHOUT POWER ASSIST IS EXTREMELY DIFFICULT.
Service brakes, Mar 16, 2016
EXCESSIVE REAR BRAKE WEAR RESULTING IN NEED FOR NEW ROTORS AND PADS AT LESS THAN 20K MILES. OWNER HAS COMPLAINED TO DEALER AT THAT TIME AND WAS TOLD SYSTEM WAS OK. BY 30K MILES REAR BRAKES HAD TO BE REPLACED DUE TO SEVERE SCORING OF ROTORS AND PADS WORN THROUGH. VEHICLE IS DRIVEN SAFELY: NOT CHARGING STOP SIGNS, BACKING OFF FOR STALE GREEN LIGHTS, ETC. VERY LITTLE BRAKE USAGE TO SLOW DOWN IN THIS VEHICLE. REAR ROTORS AND PADS HAVE BEEN REPLACE AND IT WAS FOUND THAT VERY LITTLE TO NO LUBE WAS FOUND ON THE CALIPER PINS. FRONTS HAVE BEEN INSPECTED AND ARE NOT GOING TO NEED ATTENTION FOR MANY MORE MILES. IT APPEARS THAT THE BALANCE BETWEEN STOPPING BETWEEN THE FRONT AND REAR BRAKES MAY BE A DESIGN PROBLEM. REAR ROTOR DIAMETER TO FRONT ROTOR DIAMETER IS 300MM TO 330MM WHICH MAY BE TOO LITTLE SWEPT AREA VERSUS INADEQUATE FRONT PRESSURE. FRONT PADS WILL BE REPLACED TO ESTABLISH A NEW BASELINE FOR COMPARISON. FORD WAS NOTIFIED VIA PHONE AND EMAIL TO LITTLE OR NO SATISFACTION. I'M SURPRISED THAT A FORMERLY RESPONSIVE COMPANY HAS GOTTEN SO FAR BEHIND IN CUSTOMER COMPLAINT HANDLING. CHECKING THE WEB, NUMEROUS INSTANCES OF THIS TYPE OF PERFORMANCE HAVE BEEN FOUND. IT IS MY OPINION THAT A "CONCERN" SHOULD BE OPENED IMMEDIATELY. EVEN MY SELLING DEALER IS UNRESPONSIVE, YET FORD PERSONNEL COULD NOT SUGGEST AN ALTERNATIVE DEALER NOR SHARE DEALER RATINGS WITH THEIR CUSTOMER. THIS VEHICLE HAS BEEN PLAGUED BY NUMEROUS RECALLS ALREADY AND THERE ARE YET TWO MORE TO BE PROCESSED. A LOT OF GOOD AN EXTENDED WARRANTY DOES ONE! HELP PLEASE.
Suspension, Mar 9, 2016
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE REAR OF THE VEHICLE SHOOK WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 44,196.
Electrical system, Other or unspecified, Engine, Mar 9, 2016
CORRESPONDENCE WITH FLOOD FORD OF EAST GREENWICH, RI TO: MICHAEL WHYTE (FORD SERVICE ADVISER), RE: CRASH RISK WITH 2013 FORD ESCAPE (STALLING WHILE DRIVING AND ALSO LACK OF BEING ABLE TO ACCELERATE VEHICLE WHILE ENGINE IS RUNNING). VEHICLE WAS BROUGHT TO 2 DIFFERENT FORD DEALERS FOR SAME PROBLEM AND WAS TOLD THAT THEY COULD DIAGNOSE AND/OR REPLICATE PROBLEM. THIS ISSUE AND CIRCUMSTANCE HAS BEEN REPORTED NUMEROUS TIMES UPON GOGGLE SEARCHES (PLEASE SEE BELOW). I CONTACTED THE FORD CUSTOMER RELATIONSHIP CENTER AGAIN TODAY TO DOCUMENT THE SITUATION SURROUNDING OUR VEHICLE (CASE # 8980601). PLEASE NOTE THAT I HAD CONTACTED THEM ORIGINALLY ON FEBRUARY 29TH (CASE #8916920) AND THEY REFERRED ME TO THE FLOOD DEALERSHIP AFTER WE HAD BROUGHT THE VEHICLE TO THE TASCA DEALERSHIP ON FEBRUARY 28TH AND 29TH. THEY TRIED TO CONTACT THE SERVICE DEPARTMENT AT FLOOD FORD AT 4:00PM TODAY BUT WERE NOT ABLE TO GET THROUGH. I ALSO CONTACTED THE CONSUMERS FOR AUTO RELIABILITY AND SAFETY AND THEY RESPONDED BACK WITH THE FOLLOWING MESSAGE AND STRONGLY EMPHASIZED NOT TO DRIVE THE VEHICLE BECAUSE OF THE POTENTIAL CRASH RISK. I AM ALSO IN THE PROCESS OF REPORTING THE DEFECT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND HAVE ALSO CONTACTED THE WJAR CONSUMER ADVOCATE DEPARTMENT SURROUNDING OUR DILEMMA TO SEE IF THEY CAN HELP US AS WELL. HOPEFULLY THE EXPERTS AT FORD CAN HELP PROVIDE ADDITIONAL INSIGHTS AS TO HOW TO BEST ADDRESS THIS SITUATION. WITH BEST REGARDS, VICTOR HTTP://WWW.AUTONEWS.COM/ARTICLE/20140815/OEM11/140819918/FORD-RECALLS- > 2013 -ESCAPE-FOR-11TH-TIME-THIS-TIME-FOR-WIRING-PROBLEM > > > HTTP://M.CARCOMPLAINTS.COM/FORD/ESCAPE/2013/ENGINE/ENGINE_STALLS_SHUTS > _DO > WN_WHILE_DRIVING.SHTML > > HTTP://WWW.LEMONLAW.COM/WORDPRESS/FORD-ESCAPE-STALLING-PROBLEMS-CONTIN > UE- > 160000-VEHICLES-RECALLED/
Electrical system, Engine, Fuel/propulsion system, Mar 4, 2016
PURCHASED VEHICLE IN AUGUST OF 2014 WITH 28,000 MILES ON IT. ABOUT 2-3 WEEKS AGO THE VEHICLE JUST STALKED, LOST ALL POWER THEN DIED ON MY WIFE WITH MY 19 MONTH OLD BABY GIRL IN THE CAR. VEHICLE STARTS RIGHT BACK UP WHEN THIS OCCURS. IT HAPPENS A COUPLE OF TIMES A WEEK AND IS VERY DANGEROUS. SOMETIMES IT WILL DIE WHEN YOU ARE TRYING TO ACCELERATE OR MERGE INTO TRAFFIC. TOOK IT TO THE SAME FORD DEALER WE PURCHASED THE VEHICLE FROM AND THEY WERE ABLE TO REPLICATE THE PROBLEM. HOWEVER, NO CODES ARE PRESENT IN THE VEHICLE EVEN WHEN IT HAPPENS. THE FORD SERVICE WRITER AND TECHNICIAN SAID THAT IT WAS THE THROTTLE BODY. THE VEHICLE HAS 52,000 MILES ON IT HOWEVER I WAS TOLD NO WARRANTY OR RECALL COVERED THE REPLACEMENT OF THE THROTTLE BODY. I PAID FOR THE THROTTLE BODY REPAIR. LESS THAN 48 HOURS LATER THE VEHICLE DIES AGAIN ON MY WIFE WHILE PULLING OUT OF OUR NEIGHBORHOOD. AGAIN WITH MY CHILD IN THE BACK SEAT.
Fuel/propulsion system, Mar 4, 2016
CAR NEARLY STALLS WHEN ACCELERATING FROM A STOP OR FROM A SLOWER SPEED. RPMS REV UP AND WHEN IT FINALLY GOES, IT SURGES FORWARD. THIS IS GOING TO CAUSE ME TO BE REAR ENDED! I'VE HAD THE CAR INTO THE DEALER TWICE ALREADY FOR THIS PROBLEM, YET IT CONTINUES. THERE ARE TWO TIMES WHEN IT OCCURS. FIRST IS WHEN ACCELERATING FROM A STOP AND SECOND IS IF YOU'VE HAD TO SLOW DOWN (WHEN ANOTHER CAR IS TURNING OFF THE ROAD) AND THEN YOU TRY TO ACCELERATE AGAIN. USUALLY HAPPENS IN LOWER GEARS AROUND 15-30 MPH.
Electrical system, Mar 1, 2016
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE FAILURE OCCURRED RANDOMLY, BUT WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Electrical system, Feb 22, 2016
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT HAD TO STOP AND RESTART THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED EVERY DAY. THE APPROXIMATE FAILURE MILEAGE WAS 38,300.
Electrical system, Feb 18, 2016
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AS THE OIL, THE BATTERY AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Other or unspecified, Feb 17, 2016
CAR STALLS WHEN DRIVING VERY DANGEROUS! FORD HAS NO IDEA WHATS WRONG!