2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: engine
883 reports, newest first. Show all
Engine, Jan 5, 2021
THE VEHICLE RANDOMLY OVERHEATS AT TIMES AND SMOKES. NO MATTER THE AMOUNT OF COOLANT THAT'S IN THE TANK IT SEEMS LIKE IT'S NEVER FULL AND IT BURNS IT UP WITHIN MINUTES. THE VEHICLE CAN ONLY BE DRIVEN LESS THAN 8 MILES BEFORE IT STARTS SMOKING. WHEN DRIVING UPHILL SOMETIMES IT'LL SAY 'REDUCED POWER DUE TO OVERHEATING' EVEN THOUGH YOU JUST STARTED THE VEHICLE AND IT COULDN'T BE THAT HOT YET. THERE'S A RECALL ON THIS EXACT MODEL OF VEHICLE FOR THE SAME THING AND I BELIEVE MY VEHICLE WAS AFFECTED.
Engine and engine cooling, Dec 28, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE STATED THE VEHICLE ENGINE COOLING SYSTEM FAILED. THE CONTACT STATED THAT A MESSAGE WAS RECEIVED ON THE INSTRUMENT PANEL STATING THAT THE COOLANT SYSTEM WAS LOW AND SERVICE WAS REQUIRED. THE CONTACT STATED THAT COOLANT NEEDED TO BE ADDED EVERY TWO WEEKS TO THE VEHICLE FOR THE ENGINE NOT TO FAIL. THE CONTACT ALSO STATED THAT THE COOLANT FAILURE STARTED IN MARCH OF 2019. THE VEHICLE WAS TAKEN TO BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023) HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.*LN*JB*DT*JB Thermostat and engine coolant temperature sensor needs to be replaced.
Electrical system, Vehicle speed control, Engine, Dec 24, 2020
WHAT CAN CAUSE MY 1.6L FORD ESCAPE TITANIUM 2014 TO BE HESITANT WHEN I PUSH DOWN ON GAS AND THEN SUDDENLY THE POWER KICS IN BACK AFTER ABOUT 5 SECONDS. IT LIKE ITS NOT GETTING ENOUGH GAS AT THE START! NO CHECK ENGINE ON - JC TAMPA FL
Engine, Dec 24, 2020
MY 2014 FORD ESCAPE ECOBOOST IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP (SEE ATTACHMENT) ARE COMPLAINING ABOUT. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. ENGINE COOLANT LIGHT GOES ON DAILY, YET LEVELS ARE OKAY. REMOVED CAP TO CHECK HEARD A HISSING NOISE AND THEN FLUID FROM OVERFLOW FLOWED IN AND NOT LOW. SO CANNOT ADD MORE COOLANT YET ENGINE LIGHT SAYS 'LOW ENGINE COOLANT' TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK/STRANDED IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. WAITED TURNED ON AGAIN WAS ABLE TO GO MAYBE 2 FT, LIGHT CAME ON AGAIN, SHUT OFF VEHICLE AGAIN. IT IS ONLY 46 DEGREES OUT TODAY AND BARELY STARTED DRIVING WHEN THIS HAPPENED. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.
Engine, Dec 24, 2020
MY 2014 FORD ESCAPE IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP ARE COMPLAINING OF. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.
Engine, Dec 22, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO LIMP MODE WITH A MESSAGE INDICATING CRITICAL OVERHEATING, SHUT-OFF VEHICLE BEING DISPLAYED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND SHUT-OFF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT RETRIEVED DTC CODES: (P0219) ENGINE OVERSPEED CONDITION AND (P1299) CYLINDER HEAD OVERTEMPERATURE PROTECTION ACTIVE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED FORD DEALER. THE CONTACT WAS ALSO INFORMED OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED LOVELAND FORD (999 E. EISENHOWER BLVD, LOVELAND, CO 80537, (970) 667-2220) TO INFORM THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 97,755.
Vehicle speed control, Engine, Dec 18, 2020
AFTER PURCHASING MY FORD MY TRANSMISSION WENT OUT WHILE DRIVING. I REPLACED IT AND A YEAR LATER HAD MY RECALL REPLACED FOR MY COOLANT SENSOR. WHILE THIS HAPPENED I HAD NO IDEA MY COOLANT LEVEL WAS SO LOW BECAUSE MY WARNING LIGHT NEVER CAME ON IN RETURN DAMAGED THE HOSE. SO I HAD TO SPEND $562 TO REPLACE THAT TO MAKE SURE THE RECALL WAS PUT ON CORRECTLY. WHEN I RETURNED TO PICK UP MY CAR I COULDN'T EVEN DRIVE IT OUT BECAUSE IT STARTED JERKING AND FEELS LIKE MY TRANSMISSION IS GOING OUT AGAIN. THIS 2014 FORD ESCAPE HAS SOME SERIOUS PROBLEMS WITH THE TRANSMISSION. NOT TO MENTION AFTER SO MANY MILES OF DRIVING I HAVE TO TAKE OUT MY FUSE TO RESET MY BLUETOOTH RADIO.
Engine, Dec 16, 2020
VEHICLE HAS BEEN DIAGNOSED AS LEAKING COOLANT INTO ONE OF THE CYLINDERS. IF LEFT UNREPAIRED, THERE IS A POSSIBILITY OF ENGINE FIRE. DEALER RECOMMENDED REPAIR IS TO REPLACE THE ENGINE, AT AN UNACCEPTABLY HIGH COST OF APPROXIMATELY $9000.
Power train, Engine, Dec 8, 2020
I OWN A 2014 FORD ESCAPE IT HAS 101,000 MILES ON IT. THE CAR HAS BEEN WELL MAINTAINED WITH ALL THE NORMAL MAINTENANCE DONE AT MILEAGE RECOMMENDED. I WAS ON THE INTERSTATE IN TRAFFIC WHEN ALL THE SUDDEN THE VEHICLE JUST SHUT OFF, WHICH LEFT ME IN THE MIDDLE OF THE INTERSTATE DUE TO THE BUMPER TO BUMPER TRAFFIC. I HAD THE VEHICLE TOWED TO SHOP AND COME TO FIND OUT THE TRANSMISSION WENT COMPLETELY OUT. CALLED THE FORD DEALERSHIP AND OF COURSE THE WARRANTY HAD JUST EXPIRED ON IT AND WAS TOLD THAT THEY WEREN'T AWARE OF THIS PROBLEM WITH THESE VEHICLES AND THERE WAS NOTHING THEY COULD DO ABOUT THIS PROBLEM. T THIS POINT IT WAS GOING TO COST ME OVER 5K TO HAVE EVERYTHING FIXED. COME TO FIND OUT FORD KNEW ABOUT THIS PROBLEM WITH THIS PARTICULAR YEAR MAKE AND MODEL OF THIS VEHICLE AND ARE PRETTY MUCH A JOKE. THIS PROBLEM SHOULD BE A RECALL GIVING THE FACT I STILL OWED MONEY FOR THIS VEHICLE.
Power train, Engine, Dec 6, 2020
MY CAR QUIT WORKING AND I HAVE BEEN TRYING TO GET IT FIXED SINCE 10/24. IT DEFINITELY SOUNDS LIKE THE RECALL ISSUE BUT FORD IS TELLING ME ITS NOT. THEY WANT TO CHARGE ME $5500 TO FIX IT BUT IT DEFINITELY SOUNDS LIKE A BUSHING ERROR.
Engine, Dec 4, 2020
IN FEB 2019 I HAD MY FORD ESCAPE SERVICED FOR AN ENGINE COOLANT RECALL (17S09). IN OCTOBER 2020 THE FORD DEALERSHIP FOUND MY ENGINE COOLANT LEAKING INTO THE CYLINDERS OF MY ENGINE. THIS IS A PROBLEM THAT SHOULD HAVE BEEN TAKEN CARE OF BY THE RECALL. THIS IS A FIRE HAZARD AND FORD CLAIMS THE REPAIR WILL BE $5,000. THEY CLAIM THAT THE RECALL WILL NOT COVER THE EXPENSE. I AM WRITING FOR FORD TO REOPEN RECALL 17S09. THIS IS A HUGE SAFETY HAZARD AND LIABILITY.
Engine, Nov 14, 2020
ENGINE KEEPS OVER HEATING BUT NO COOLANT LEAK WARNING LIKE KEEPS COMING ON SAYING ENGINE TEMP TO HIGH PULL OVER JUST GOT TRANSMISSION REPLACED BY FORD DEALERSHIP VEHICLE WAS TRAVELING AROUND 60MPH WHEN ENGINE TEMP WARNING LIGHT CAME ON AND WENT LIMP
Engine, Oct 21, 2020
THIS IS IN REGARDS TO RECALL 17V209000 FOR MY 2014 FORD ESCAPE. I HAD THIS FIXED IN 2019, BUT I WAS NOT HAPPY WITH THE DEALERSHIP'S SERVICE. FIRST OF ALL, MY CAR HAD BEEN OVERHEATING, AND I HAD TO ADD COOLANT CONSTANTLY, WHICH WAS A SYMPTOM OF THE RECALL ISSUE. I TOOK IT TO THE DEALERSHIP TO TAKE CARE OF THE RECALL, WHICH THEY SAID THEY DID, BUT THEY TOLD ME THE OVERHEATING WAS NOT CAUSED BY THE RECALL PROBLEM, BUT SOMETHING ELSE, SO IN ADDITION TO FIXING THE RECALL PROBLEM, THEY SAID THEY FIXED ANOTHER PROBLEM ASSOCIATED WITH THE OVERHEATING AND CHARGED ME $250. I DON'T BELIEVE THIS, AND I'M NOT EVEN SURE IF THEY FIXED THE RECALL PROBLEM, HOWEVER, THEY REPORTED THAT THEY DID, BUT THEY NEVER CALLED ME BACK TO HAVE IT INSTALLED. I BELIEVE THE RECALL ISSUE CAUSED A CRACKED CYLINDER BECAUSE LAST MONTH I HAD TO HAVE A NEW ENGINE (AT MY EXPENSE) INSTALLED. THIS CAR IS ONLY 6 YEARS OLD AND I HAVE KEPT CURRENT WITH PERIODIC OIL CHANGES AND CHECK-UPS. WHAT ARE MY OPTIONS WITH FILING A CLAIM, OR SOME KIND OF REPORT OR RECOURSE FOR THIS?
Engine, Oct 20, 2020
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED WHILE DRIVING THE ENGINE WARNING LIGHT APPEARED ON THE DASHBOARD, THEN THE VEHICLE LOST POWER. THE NEXT MORNING, THE VEHICLE WAS TAKEN TO THE DEALER. NO CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. *JS
Engine, Oct 17, 2020
MY ENGINE OVER HEATS. COOLANT LEAKS. I HAD IT SERVICED THROUGH FORD FOR THIS ISSUE, IMMEDIATELY AFTER THE CHECK ENGINE LIGHT CAME ON. THE LIGHT FOR COOLANT WAS STILL POPPING UP. MY CAR FLASHES 'TOO HOT TURN OFF IMMEDIATELY' DAILY.
Seat belts, Seats, Engine, Oct 16, 2020
THE COMMUNITY I LIVE IS LANDLOCKED (JUNEAU, ALASKA) AND THE ONE FORD DEALERSHIP CLOSED ITS DOORS A YEAR AND HALF LATER; SINCE THIS TIME THERE IS STILL NOT FORD DEALERSHIP OR AUTHORIZED FORD GARAGE IN THE JUNEAU AREA TO CORRECT THESE SIX RECALLED ITEMS - FORD TELLS MY I HAVE TO TAKE IT TO DEALER MYSELF, HOWEVER THE COST TO TRANSPORT THE 2014 ESCAPE WOULD COST IN THE THOUSANDS IN TRANSPORTATION COST. I'VE CALLED FORD SEVERAL TIMES OVER THE YEARS, AND REFUSED TO SEND TO SEND A TECHNICIAN OR OFFER A LOCAL REPAIR SHOP TO FIX THESE RECALLED ITEMS; SOME OF RECALLED ITEMS ARE PRETTY SERIOUS (POSSIBLE ENGINE FIRE, AND TRANSMISSION SLIPPING IN OR OUT GEAR). PLEASE HELP AS I TRY TO GET FORD TO FIX, BUT THEY OFFER NOTHING MORE EXPENSIVE COST TO ME FOR DEFECTIVE PRODUCT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Oct 15, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WITH AN ENGINE FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. ON SEVERAL OCCASIONS, THE VEHICLE LUNGED FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROCHESTER FORD LOCATED AT 8 CRAIN RD, ROCHESTER, NH 03867, WHO DIAGNOSED THAT THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR WAS DEFECTIVE. THE MAP SENSOR WAS REPLACED AND THE WIRING HARNESS WAS SPLICED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 98,000.*JFT *DT*JB
Power train, Engine, Oct 14, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER GWINNETT PLACE FORD LOCATED AT 3230 SATELLITE BLVD, DULUTH, GA 30096, (404) 418-6877, WHERE IT WAS DIAGNOSED WITH NEEDING TRANSMISSION TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED SHE ATTEMPTED TO CONTACT MANUFACTURER BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Engine, Oct 9, 2020
MY 2014 FORD ESCAPE IS STUCK IN PARK CAR WAS PARKED IN A PARKING LOT
Engine, Oct 3, 2020
COOLANT SYSTEM PROBLEM FOR MANY YEARS. ENGINE OVERHEATING WARNING COMES ON WHEN CAR IS STARTED. CYLINDER HEAD TEMPERATURE SENSOR CHANGED TWICE. LOSES COOLANT OVER TIME. THIS ISSUE HAS BEEN PREVALENT IN FORD ESCAPES FOR YEARS AND SOME VEHICLES WERE RECALLED. THIS VEHICLE HAS THE RECALL DESCRIBED ISSUES BUT WAS NOT LISTED FOR RECALL. NEED SYSTEM FIXED.
Engine, Sep 25, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEAD GASKET BLEW AND THE HEAD GASKET NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED THE GLOCKNER SOUTH POINT FORD DEALER LOCATED AT 155 CO RD 406, SOUTH POINT, OH 45680, AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE FO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
Power train, Engine, Sep 25, 2020
SMOKE WAS COMING OUT OF THE TAIL PIPE. TURBO WAS REPLACED. A FEW MONTHS LATER CAR WOULD NOT ACCELERATE PAST 20MPH. TRANSMISSION WAS REPLACED.
Engine, Sep 24, 2020
TOOK ESCAPE TO DEALER ON 08/26/20, ALL CHECKED OUT. SOMEONE HAD MARKED COOLANT RESEVOIR ON THE PAPER WORK DONE AT DEALER, WAS WRITTEN IN AND THEN IT WAS CROSSED OFF. FAST FOWARD 3 WEEKS AND DASH READ "TURN OFF ENGINE TOO HOT" TOOK TO DEALER NO OTHER MECHANIC HAS TOUCHED CAR AND THEY STATED THE RESEVOIR HAD LEAKED AND THAT THE ENGINE MOUNT WAS CORRODED. THEY TAKE NO RESPONSIBILITY FOR NOT TAKING ACTION ON A BROKEN RESEVOIR THAT CORRODED ENGINE MOUNT. THIS HAPPENED ON WHILE DRIVING 20 MINUETS ON THE FREEWAY.
Power train, Engine, Fuel/propulsion system, Sep 17, 2020
I TOOK MY CAR TO A FORD DEALSHIP TO FOR A RECALL. THE RECALL WAS 17S09, A COOLANT LEVEL SENSOR INSTALLATION. WHEN I PICKED MY VEHICLE UP AND DROVE IT HOME, THE NEXT DAY MY CHECK ENGINE LIGHT CAME ON, SO I BROUGHT IT BACK. THEY THEN REPLACED A LEAKING COOLANT LINE TO DEGAS BOTTLE. A FEW DAYS LATER I TURNED ON MY VEHICLE TO GO SOMEWHERE AND BEFORE EVEN LEAVING MY BLOCK, MY CHECK ENGINE LIGHT CAME ON AGAIN AND INSTANTLY STARTED OVER HEATING. I WAS LUCKILY DOWN THE STREET FROM MY HOME SO I MANAGED TO GET IT BACK TO MY HOUSE, BUT I WAS AFRAID TO DRIVE IT SO I HAD IT TOWED TO THE DEALERSHIP FOR A THIRD TIME. THEY DIDN'T MAKE ANY NOTES ON THAT VISIT SO I'M NOT SURE WHAT HAPPENED BUT WHEN I PICKED IT UP THEY STATED I NEEDED TO PAY FOR SERVICES BECAUSE THEY NOTICED A LEAK IN MY HEATER HOSE AND THE SERVICE WAS GOING TO COST OVER $3000! MY CAR WAS PERFECTLY FINE BEFORE TAKING IT IN FOR A RECALL. I WISH I WOULD HAVE NEVER BROUGHT IT IN BECAUSE WHEN I TRIED TO MAKE A COMPLAINT ABOUT HOW MY CAR WAS SERVICED AND WHAT THEY DID TO IT, I HAD NO LUCK GETTING ANY HELP OR ASSISTANCE BUT I KNOW THE RECALL PUT MY CAR IN A WORSER CONDITION. MY VEHICLE HAD NEVER OVER HEATED BEFORE AND A FEW DAYS AFTER GETTING THIS RECALL IT OVER HEATED AS SOON AS I TURNED IT ON.
Other or unspecified, Engine, Sep 15, 2020
WHILE COASTING ON THE FREEWAY AT APPROXIMATELY 70MPH MY FORD ESCAPE STOPPED ACCELERATING. NO WARNING LIGHTS ILLUMINATED, SIMPLY THE ACCELERATOR STOPPED FUNCTIONING. ALL FLUID WERE OKAY AND NO OVERHEATING CONDITION WAS PRESENT. I WAS ABLE TO PULL OVER TO THE SHOULDER, SHUT OFF THE ENGINE AND AFTER A FEW MINUTES TURNED THE ENGINE BACK ON. I PRESSED ON THE ACCELERATOR AND THE CAR JERKED FORWARD. THE FORD SEEMED TO GO IN AND OUT OF GEAR. I ENDED UP TOWING THE VEHICLE HOME. I HAD THE TRANSMISSION SERVICED (NEW TRANSMISSION FLUID). FEW WEEKS LATER, SAME THING HAPPENED AGAIN (REPLACED THROTTLE BODY) WITH NOT CHECK ENGINE LIGHT OR FAULT CODE EVER COMING ON. THE SECOND TIME THIS OCCURRED, I WAS ALMOST INVOLVED IN A COLLISION DUE TO NOT BEING ABLE TO ACCELERATE. CAR DROVE AGAIN ON AND OFF. TOOK IT TO A TRANSMISSION SHOP AND WAS ADVISED THE TRANSMISSION WOULD NEED TO BE REBUILT. TRANSMISSION WAS REBUILT AND THE FORD SEEMS TO BE DRIVING MUCH BETTER, SHIFTING IS STILL NOT SMOOTH.