2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: engine
883 reports, newest first. Show all
Engine, Aug 15, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER RESTARTING THE VEHICLE, "ENGINE OVERHEATING' DISPLAYED ON THE INSTRUMENT PANEL, ALTHOUGH THE ENGINE HAD NOT WARMED UP AND THE VEHICLE SPEED WOULD NOT EXCEED 5 MPH. THE VEHICLE WAS TOWED TO LONG LEWIS FORD (2091 ALABAMA 14, PRATVILLE, AL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE); HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 72,999.
Engine, Aug 14, 2019
MY CAR WAS OVERHEATING SO I TOOK IT INTO THE SHOP AND THEY SAID IT WAS THE THERMOSTAT SO I REPLACED THE THERMOSTAT AND IT'S STILL KEPT OVERHEATING SO I TOOK IT BACK IN THEY RAN A TEST IN THE HEADS WERE BLOWN SO THEY HAD TO REPLACE THE HEADS WELL FROM WHAT I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH MY YEAR OF VEHICLE AND THE FORD ESCAPES BECAUSE THERE WAS ANOTHER FORD ESCAPE WITH THE SAME ISSUE AND THEY HAD TO REPLACE THE HEADS ON IT I FEEL LIKE IT SHOULD BE RECALLED BECAUSE IT IS A COMMON PROBLEM AND I THINK FORD IS AWARE OF IT I DON'T HAVE THE MONEY TO REPLACE A HEAD ON MY VEHICLE IT'S A 2014 IT SHOULDN'T EVEN NEED THE HEADS REPLACED IT LOOK LIKE IT BELONGS TO
Other or unspecified, Engine, Fuel/propulsion system, Aug 12, 2019
THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN A 2017 SAFETY RECALL RELATED TO OVERHEATING AND COOLANT LEAKS, BUT IT WAS NOT. IN FEBRUARY 2019, IT OVERHEATED WITH LITTLE WARNING ON THE FREEWAY, BLOWING A HOLE IN THE MOTOR (AT 62K MILES). FORD REJECTED REQUEST FOR ASSISTANCE, SO REPAIR WAS DONE BY INDEPENDENT MECHANIC (MOTOR REPLACED). THREE MONTHS LATER, DURING FREEWAY DRIVE, MESSAGE APPEARED SEVERAL TIMES STATING POWER WAS BEING CUT TO KEEP ENGINE FROM OVERHEATING (NO INDICATION ENGINE ACTUALLY WAS OVERHEATING). ULTIMATELY, MESSAGE APPEARED WARNING TO PULL OFF THE ROAD IMMEDIATELY. OVERHEATED ENGINE COMPLETELY MELTED A BRACKET. MECHANIC IDENTIFIED A BURNT-OUT SENSOR BUT COULD NOT SAY WHY IT HAPPENED. I SECURED TWO DEALERSHIP DIAGNOSTICS. FIRST CONDUCTED COMPREHENSIVE DIAGNOSTIC AND CONCLUDED A WASTE GATE WAS STUCK OPEN; NO MENTION OF DAMAGED SENSOR. SECOND SAID THE DEGAS BOTTLE WAS CRACKED AND DECLINED TO PERFORM PRESSURE TEST; NO MENTION OF DAMAGED SENSOR OR WASTE GATE ISSUE. I CANNOT AFFORD ALL THESE RANDOM REPAIRS AND IN ANY CASE, DO NOT FEEL THIS CAR CAN BE PUT INTO A SAFE CONDITION FOR DRIVING.
Engine, Aug 12, 2019, fire
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN HE NOTICED THE TEMPERATURE GAUGE INCREASE. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED HE HEARD AN ABNORMAL NOISE FROM THE ENGINE AND SAW SMOKE EXITING FROM THE HOOD. THE CONTACT PULLED THE VEHICLE ON THE SIDE OF THE ROAD AND LET THE ENGINE COOL FOR 15 MINUTES BEFORE CONTINUING DRIVING, BUT AFTER 20 MINUTES THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOZEMAN FORD LINCOLN LOCATED AT 2900 N 19TH AVE, BOZEMAN, MT 59718, (406) 587-1221, WHERE HE WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE DEALER SET UP AN APPOINTMENT FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) REPAIRS WITH IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,000.
Engine, Aug 12, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND WHITE SMOKE APPEARED FROM THE EXHAUST. THE CONTACT PULLED THE VEHICLE OVER UNTIL THE SMOKE SUBSIDED. WHEN THE CONTACT TURNED OFF THE VEHICLE, IT COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO BILL KAY FORD (14633 S CICEROS, MIDLOTHIAN, IL 60445, (708) 388-3000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED; THEREFORE, THEY DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNKNOWN.
Engine, Aug 5, 2019
HAD RECALL DONE AT DEALERSHIP TO PREVENT VEHICLE FIRE DUE TO WARPED HEADS ON ENGINE BECAUSE NO SENSOR TO TELL YOU LOW ON COOLANT. CAR HAS OVER 100,000 ON IT NEVER HAD A PROBLEM. NOW AFTER RECALL WORK IS DONE CAR IS SHUTTING DOWN IN TRAFFIC SAYING ENGINE OVERHEATING. BROUGHT TO FORD DEALERSHIP AND WAS TOLD THERE IS ALOT OF THESE COMING IN. WAS TOLD DEALERSHIP IS A MONTH BEHIND ON ENGINE WORK. DEALERSHIP HAD FOR 7 DAYS KEPT SAYING THEY WERE GOING TO LOOK AT IT TOMORROW TO DIAGNOSE. THEY WOULD CALL BACK AND SAY ANOTHER DAY. WHEN TO PICK UP AND THEY SAID NOT UNDER WARRANTY WOULD BE ALOT OF MONEY TO FIX. THIS IS MY DAUGHTERS CAR AND IT IS SHUTTING DOWN ON FREEWAYS AND SIDE ROADS. NOT GOOD. DANGEROUS. SOUNDS LIKE DEFECTIVE ENGINE
Engine, Jul 26, 2019
MY FORD GAVE OFF EXHAUST SMELL FROM TIME TO TIME AND OCCASIONALLY THE ENGINE LIGHT MAY COME ON. BUT DEALERSHIP DID NOT FIND ANY PROBLEMS RECENTLY, THE ENGINE LIGHT CAME ON AND I DROVE MY CARD TO THE NEAREST FORDS DEALERSHIP BUT, NEEDED TO SCHEDULE AN APPOINTMENT. ADVISED COULD DRIVE HOME IF NO UNUSUAL SOUNDS. ENGINE LIGHT WENT OFF BEFORE APPOINTMENT, SO I CANCELED. 2-3 WEEKS LATER ENGINE LIGHT, CAME BACK ON WITH SMELL OF FUMES. I SCHEDULED AN APPOINTMENT. THE DAY OF THE APPOINTMENT, I STARTED THE CAR AND COOLANT LIGHT ALSO CAME ON AT START WITH THE SMELL OF FUMES. FEELING UNEASY DRIVING THE CAR, I HAD 2014 FORD ESCAPE TOWED TO THE DEALERSHIP THAT I FREQUENT AND DESCRIBE ENGINE LIGHT AND COOLANT LIGHT CAME ON DURING START, WITH A LOUD HUMMING NOISE. SINCE I HAD ALREADY SCHEDULED TO GET THE WORKS SYNTHETIC OIL CHANGE AND VEHICLE MAINTENANCE ON THE SAME DAY, I ALSO REQUESTED DIAGNOSTIC TESTING. THE CAR WAS KEPT OVERNIGHT. THERE IS ONLY 47746 MILES ON THE VEHICLE AND TOO MANY ISSUES. I WAS ADVISED THE CAR HAD MISFIRED CODES AND OVERHEAT CODES. PRESSURED TESTED COOLANT PULLED THE SPARK PLUG, FOUND COOLANT IN A CYLINDER. THE CAR NEEDS A HEAD GASKET. CAR SMOKED DURING COLD START AND EXHAUST SMELLS LIKE COOLANT. MY CAR WAS PREVIOUSLY RECALLED FOR A DOOR HATCH AND OVERHEATING.. I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES BEFORE FOR ENGINE LIGHT, BUT, VEHICLE CHECK-UP ALWAYS SEEMS TO RESOLVE THE ISSUE. ON ONE OCCASION, REQUESTED OIL CHANGE AND VEHICLE INSPECTION, WHEN ALMOST A QUARTER OF A MILE FROM HOME ALL OF THE DASHBOARD LIGHTS CAME ON. HAD THE CAR TOWED BACK TO THE DEALERSHIP, THE ISSUE SEEMED TO BE RESOLVED.
Engine, Jul 23, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TEMPERATURE GAUGE INCREASED TO HIGH IN A SHORT AMOUNT OF TIME. THE CONTACT STATED THAT AN UNKNOWN MESSAGE APPEARED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT TEMPERATE SENSOR FAILED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT CALLED LITHIA FORD LINCOLN OF ROSEBURG (LOCATED AT 1650 NE STEPHENS ST, ROSEBURG, OR 97470, (541) 537-4643) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.
Engine, Jul 23, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS IDLING ROUGHLY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND WHITE SMOKE WAS COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO KEY FORD (422 US-1, YORK, MAINE) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET WAS FAULTY AND DAMAGED THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.
Engine, Fuel/propulsion system, Jul 21, 2019
UPON BEGINNING. TO MOVE FORWARD (PULLING INTO TRAFFIC) THE ENGINE WILL SOMETIMES STALL(CUT OFF) . OTHER TIMES IT WILL BEGIN TO RUN VERY ROUGH SOMETIMES CAUSING ITHE ENGINE TO STALL. ALTHOUGH THIS VEHICLE DOES NOT SEEM TO BE PART OF RECALL # 14S30 OR #14S20 THE CONDITIONS ARE VERY SIMILAR TO THESE REPORTS.
Other or unspecified, Engine, Jul 18, 2019
I PURCHASED MY 2014 FORD ESCAPE ECOBOOST BRAND NEW, SOLE OWNER. I HAVE BEEN HAVING ISSUES WITH LOSING COOLANT FOR APPROX 2 YEARS AND TAKING IT BACK AND FORTH TO THE FORD DEALER. THE DEALER RAN MULTIPLE TESTS ON MULTIPLE OCCASIONS AND FOUND NOTHING, EVEN CALLING IT "ONE OF THOSE FORD MYSTERIES". TODAY, 7/18/19 ON THE WAY TO WORK, MY SUV LOST THE ABILITY TO ACCELERATE. I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT CHANGED AND I HIT THE GAS, MY SUV BARELY MOVED. AFTER APPROX 10 SECS, MY SUV JERKED AND ACCELERATED TO AN ALMOST NORMAL SPEED. THAT LASTED ONLY FOR A FEW SECONDS, WHEN IT STARTED TO BARELY MOVE AGAIN. I WAS ABLE TO DRIVE SLOWLY TO THE SIDE OF THE ROAD, OUT OF TRAFFIC. THERE I WAITED FOR A TOW TRUCK, WHO TOOK THE SUV TO THE FORD DEALER. I HAVE GOTTEN ALL MY MAINTENANCE AND OIL CHANGES DONE AT THE FORD DEALER SINCE I PURCHASED THE CAR, SO OF COURSE I'M SHOCKED TO HEAR THAT AFTER ONLY 77,000 MILES, I HAVE A TRANSMISSION FAILURE. I'M EVEN MORE SHOCKED TO FIND ENDLESS COMPLAINTS ONLINE ABOUT THE SAME ISSUES AND FORD HAS DONE NOTHING. I OWNED MY PREVIOUS CAR FOR 13 YEARS, WITH NO MAJOR ISSUES. IT WAS STILL RUNNING WHEN I PURCHASED MY FORD ESCSPE. I CAN'T AFFORD TO PAY THOUSANDS OF DOLLARS TO FIX A MAJOR ISSUE THAT SHOULDN'T HAVE FAILED WITHIN 5 YEARS. THIS IS SAD AND FORD SHOULD BE ASHAMED THAT THEY ARE STEALING, BY PUTTING OUT SUCH A POOR PRODUCT TO THE WORKING CLASS PEOPLE AND REFUSING TO TAKE ACCOUNTABILITY.
Engine, Jul 18, 2019
AT 85,000 MILES, I GET A CHECK ENGINE LIGHT UPON START UP AND IT SPUTTERS. IT GOES ON AND OFF AS I AM DRIVING. I BRING IT TO THE DEALERSHIP, AND THEY TELL ME IT'S THE #3 COIL AND CHANGE THAT AND GIVE ME A NEW SET OF SPARK PLUGS. PROBLEM IS, THEY SAID THE WARRANTY WAS ONLY GOOD FOR A TOTAL OF 60,000 MILES. I HAVE NO WARRANTY. THE COST IS $350. FINE, I PAID IT, TOOK IT HOME AND START LOOKING FOR ANOTHER FORD BECAUSE I NEED ONE WITH A WARRANTY. I LOOK THROUGH MY ORIGINAL PAPERWORK AND THE FINE PRINT SAYS THE EXPIRATION IS THE TOTAL OF 60,000 NOT AN ADDITIONAL. MY BAD FOR TRUSTING WHAT THE F&I PERSON TOLD ME INSTEAD OF READING THE CONTRACT. WE GO ON VACATION, LEAVE THE ESCAPE HOME AND FIRST DAY BACK AT WORK THE ENGINE LIGHT COMES ON, PLUS A NEW LIGHT WHILE I AM DRIVING TELLING ME THE ENGINE COOLANT IS LOW AND TO SERVICE IT SOON. I CALL MY SERVICE ADVISER, HE ASKED IF THE TEMPERATURE IS HIGH AND IT WAS NOT. HE SAID TO DRIVE IT TO THEM, AND THEY WILL LOOK AT IT. I GET A CALL LATER THAT DAY SAYING THAT THE ENGINE BLOCK IS CRACKED, AND I NEED $5,300 TO GET A NEW BLOCK OR $6,500 TO GET A NEW ENGINE. HE ALSO EXPLAINED THAT THE 1.9L TURBO ESCAPES ARE EXPERIENCING A LOT OF ISSUES AND HE HAS 2 AT THE DEALERSHIP RIGHT NOW WITH THE SAME PROBLEM.
Engine, Jul 18, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE MOTOR BLOCK CRACKED. DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 963-9575) CONFIRMED THAT THE MOTOR BLOCK WAS CRACKED AND ADMITTED THAT THE 1.6 LITER MOTORS HAVE HAD MANY ISSUES WITH THE BLOCKS CRACKING. THE MANUFACTURER STATED THAT THERE WAS NO RECALL; THEREFORE, THEY COULD NOT ASSIST WITH THE REPAIRS. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.
Engine, Jul 17, 2019
MY CAR IS THROWING P0303 CODE CYLINDER 3 MISFIRE AND ALSO LOOSING ENGINE COOLANT. CAR HAS GONE INTO LIMP MODE. THERE WAS A RECALL BUT IT DIDN'T FIX THE ISSUE. THERE ARE SEVERAL FORUMS WITH MANY PEOPLE HAVING THE SAME PROBLEM WITH MECHANICS TELLING THEM THAT ITS A HEAD GASKET ISSUE AND THEY NEED A NEW ENGINE. MY CAR HAS 109,000 MILES. WE REPLACED THE SPARK PLUGS AND SWITCHED THE COILS TO SEE IF THE MISFIRE WOULD SWITCH AND IT HASN'T. WE HAVE DRAINED AND REFILLED THE COOLANT AND IT IS STILL LOOSING BUT NO VISIBLE LEAKS. CAR SOMETIMES STARTS ROUGH.
Electrical system, Other or unspecified, Engine, Jul 16, 2019
COOLANT ISSUES SIMILAR TO THOSE INCLUDED IN THE PART 573 SAFETY RECALL 17V-209, THOUGH MY VEHICLE WAS MANUFACTURED A FEW WEEKS LATER AND NOT INCLUDED IN THAT RECALL, AS WELL AS ELECTRICAL ISSUES THAT WERE SIMILAR TO OTHER RECALLS THAT DIDN'T INCLUDE MY VIN. IN JUNE 2019, IT STARTED WITH THE VEHICLE NOT TURNING ON OR SHIFTING OUT OF PARK INTERMITTENTLY.. WORK WAS PERFORMED AND THEN A WEEK LATER P0303 CYLINDER MISFIRE.. AGAIN WORK WAS COMPLETED, THE CODE CAME BACK, AND NOW FORD IS RECOMMENDING REPLACING THE ENGINE BUT WILL NOT COVER THE COSTS DUE TO BEING 5 YEARS AND IN EXCESS OF 60K MILES. TOOK FOR 2ND OPINION AND RAN OUT OF COOLANT AND OVERHEATED LESS THAN 5 MILES AWAY FROM FORD DEALERSHIP, EVEN THOUGH THEY JUST REPLACED THE COOLANT OVERFLOW TANK AND FILLED IT.. CONTINUES NEED COOLANT EVERY FEW MILES. SEEMS CRAZY THAT A VEHICLE THAT STAYED ON TOP OF ROUTINE MAINTENANCE AND HAS NOT BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE CONDITIONS WOULD NEED A NEW ENGINE AT LESS THAN 94K MILES AND IS THE CONSUMER'S RESPONSIBILITY TO FOOT THE BILL. I'VE ALREADY SPENT ALMOST $3K ON THIS ISSUE AND FORD VERBALLY TOLD ME JUST THE ENGINE WOULD BE AROUND $7-8K WITHOUT LABOR. THEY ALSO HAD THEIR SALES DEPARTMENT CALL ME AND OFFER TO "TAKE A COUPLE HUNDRED OFF A NEW VEHICLE" FOR MY CURRENT ONE. VERY DISHEARTENING TO HEAR THAT WHEN I'VE TAKEN CARE OF THE VEHICLE AS THE SOLE OWNER, LESS A FEW RECOMMENDED TIRE ROTATIONS.
Engine, Jul 16, 2019
WHILE DRIVING TO WORK THE CAR LOST POWER SUDDENLY. THE CAR THEN SUDDENLY ACCELERATED ON ITS OWN AND LOST POWER. THE CAR BECAME IMMOBILE AFTER JUST A FEW MINUTES OF THE INITIAL PROBLEM THE CAR WAS STUCK ON THE ROAD UNTIL HELP COULD ARRIVE TO LOVE IT OFF THE ROAD WHERE IT CAME TO A STOP. THE CAR WAS ON A COUNTY ROAD, IN MOTION, WITH NO PRE INDICATION OF ISSUE. THE CARS TRANSMISSION IS BELIEVED BAD FROM THIS EVENT AND THE CAR CAN NOT BE DRIVEN OR MOVED UNDER ITS OWN POWER.
Engine, Jul 12, 2019
10/16/18 AT 94201 MILES: VEHICLE HAD COOLENT SYSTEM RECALL DONE. 11/19/18 AT 96375 MILES: VEHICLE WOULD NOT START. IT COMPLETELY SHUT DOWN DUE TO LOW COOLENT/ OVER HEATING CODES. HAD TO BE TOWED TO DEALERSHIP. 12/6/18 AT 97874 MILES: VEHICLE HAD POWER REDUCED TO APPROX 15 MILES PER HOUR. TAKEN TO DEALERSHIP AGAIN WITH LOW COOLENT CODES. 06/04/19 AT 107000 MILES: CHECK ENGINE LIGHT CAME ON. OWNER ADDED COOLENT PRIOR TO TAKING BACK TO DEALERSHIP. DEALERSHIP DID CAMERA DIAGNOSIS OF COOLENT IN THE PISTONS. UPON TAKING ENGINE APART FOUND A DEFECTIVE SCRATCH LINE THAT CROSSES OVER THE PISTON TO THE COOLENT PACK. FORD CLAIMING IT IS NOT COVERED BY RECALL, THEREFORE NOT COVERED AT ALL..
Engine, Jul 9, 2019
WHEN IDLING THE VEHICLE SHAKES REALLY BAD. GOING DOWN THE ROAD EVERYTHING IS FINE. AS SOON AS YOU STOP IT STARTS SHAKING AGAIN. IT DOESN'T MATTER IF THE AC IS ON OR OFF. OCCASIONALLY THERE IS HESITATION WHEN GIVING IT GAS AND TRYING TO MOVE. SOMETIMES IT WON'T GO FROM REVERSE TO DRIVE SMOOTHLY.
Engine, Jul 4, 2019
TRANSMISSION FAULT SERVICE NOW LIGHT HAS CAME ON. THE CAR NO LONGER SHIFTS GEARS WHILE DRIVING. PREVIOUSLY, THE CAR WOULD SHIFT VERY HARD, ROCKING THE VEHICLE WHILE DRIVING, STALLING, THEN GOING BACK TO ACCELERATION.
Power train, Engine, Jul 3, 2019
MY 2014 FORD ESCAPE WAS EFFECTED BY A RECALL ISSUE IN NOVEMBER 2018, THE ENGINE OVERHEATS CAUSING THE COOLANT CONTAINER TO CRACK AND LEAK. I PAID $175 TO REPLACE THE COOLANT CONTAINER IN JUNE 2018. HOWEVER IN NOVEMBER 2018 MY CAR COMPLETELY TURNED OFF WHILE DRIVING ON BUSY CITY STREET AT STOP LIGHT AND SMOKE STARTED COMING IN THROUGH THE VENTS AND THE ENGINE CAUGHT ON FIRE. WE NEVER RECEIVED NOTICE OF A RECALL UNTIL AFTER THIS INCIDENT OCCURED. AFTER 30 DAYS FORD FINALLY ACCEPTED RESPONSIBILITY AND PAID $9500 TO REPLACE THE DAMAGE. THE VEHICLE PROBABLY SHOULD HAVE BEEN TOTALLED. THE DAY I GOT IT BACK FROM THE DEALERSHIP I HAD NOTICED A CHANGE IN THE TRANSMISSION. I MADE THE DEALERSHIP AWARE BUT THEY SAID THEY DIDN'T NOTICE A DIFFERENCE. MY TRANSMISSION COMPLETELY DIED 4 MONTHS LATER WHILE DRIVING AND I HAVE BEEN TRYING TO GET AHOLD OF SOMEONE FROM FORD CORPORATION SINCE, IT HAS BEEN WAITING AT A DIFFERENT FORD DEALERSHIP FOR A MONTH AND A HALF AGO. TODAY WE FINALLY RECEIVED A CALL FROM THE FORD GOODWILL DEPARTMENT OFFERING $1200 OFF THE TOTAL COST OF OVER $5200. UNFORTUNATELY WE CANNOT AFFORD THE $4000 AND THEY WILL NOT PAY ANYTHING OF WE DECIDE TO HAD A USED TRANSMISSION PUT IN. THEY WILL NOT GIVE US A PHONE NUMBER OR EMAIL TO FORD LEGAL JUST A FAX. SOMEONE DID TELL US ON FRIDAY THEY WERE TRANSFERRING OUR CASE TO LEGAL AND WOULD CALL THE DEALERSHIP AND US ON MONDAY BUT THEY DID NOT AND THE PERSON I TALKED TO TODAY SAYS THERE IS NO RECORD OF US SPEAKING TO ANYONE FRIDAY OR ANYTHING BEING TRANSFERRED TO LEGAL. IT HAS BEEN IMPOSSIBLE TO GET ANY INFORMATION FROM ANYONE AND WE ARE UNSURE WHAT WE SHOULD DO. I HAVE A WARRANTY FROM THE WORK DONE IN NOVEMBER REGARDING THE RECALL ISSUE BUT FORD IS SAYING THIS IS UNRELATED AND WILL NOT BE COVERED, BUT ALSO WILL NOT TEAR APART THE TRANSMISSION TO DETERMINE THE ACTUAL CAUSE DUE TO THE LABOR COST UNLESS WE PAY FOR THAT AS WELL.
Engine, Jul 2, 2019
VEHICLE WILL STOP RUNNING WHILE IN MOTION WITHOUT WARNING. ALSO GIVES OFF HEAVY EXHAUST SMELL. THERE IS ONLY 100K MILES ON IT. IT IS DUE TO A COOLANT LEAK INTO THE CYLINDER 3 CAUSING A GASKET TO BLOW (SEE ATTACHMENT FOR INVOICE AND DETAILS). WE WERE TOLD BY THE CAR SHOP THAT THIS HAS HAPPENED TO AT LEAST 5 OTHER FORD ESCAPE OWNERS (WE AREN'T IN A HEAVILY POPULATED AREA, SO THIS IS SIGNIFICANT). CAR IS NOT SAFE TO DRIVE DUE TO HIGH RISK OF BECOMING STRANDED, WHICH IS NOT SAFE DUE TO TRAFFIC, CHILDREN ON BOARD, HOT WEATHER, AND SO ON.
Engine, Jun 25, 2019
VEHICLE IS OVERHEATING. COOLANT LEVEL STAYS LOW EVEN AFTER REFILLING. NO VISIBLE LEAKS.
Engine, Jun 18, 2019
ON MAY 13, 2019 TOOK MY CAR TO WORLD FORD TO FIX DOOR RECALL, AS I WAS THERE WAS TOLD I NEEDED BRAKE AND TRANSMISSION FLUID REPLACED. AFTER I GOT MY CAR BACK I WAS SITTING IDLE AND MY TEMP GAUGE WHEN TO HIGH TURN OFF ENGINE SAFELY. I CHECKED THE COOLANT LEVEL IT WAS LOW ADDED WATER. I DIDN'T HAVE TO DO THIS EVERY DAY. ON MAY 31ST, CHECK ENGINE LIGHT CAME ON, MY HUSBAND CHECKED THE DIP STICK WHICH HAD NO OIL ON IT. I HAD THE CAR TOWED TO WORLD FORD, WHO STATED I NEEDED A NEW ENGINE BECAUSE I HAD METAL SHAVINGS IN MY ENGINE AND OIL ALL OVER MY CAR FROM AN OIL LEAK. THEY TOLD ME IT WAS THE PEOPLE WHO CHANGE MY OIL LAST, I SPOKE WITH THAT COMPANY AND HAVE HAD BOTH THE OWNERS GO TO WORLD FORD, WHO HAS YET TO RETURN EITHER OF THEIR PHONE CALLS. I HAVE PICTURES OF OIL UNDERNEATH MY CAR, WHICH IN TURN HAS ALL STEMMED FROM MY COOLANT BEING LOW AND OVERHEATING MY ENGINE THAT HAS CAUSED AN OIL LEAK. I CALLED FORD AND WAS TOLD THEY HAVE NO RESOURCES TO FIX MY CAR AND I CAN PAY FOR IT AND IF THEY DO COME UP WITH A PROGRAM I MIGHT BE ABLE TO BE REIMBURSED. WORLD FORD CALLED ME ON JUNE 14TH AND SAID THEY FIXED THE COOLANT RECALL, BUT NO ONE IS FIXING MY ENGINE SO I CAN COME GET THE CAR. THIS IS ABSOLUTELY RIDICULOUS THAT BECAUSE OF THEIR FAULTY ENGINEERING I HAVE BEEN WITHOUT A CAR FOR 3 WEEKS.
Engine, Jun 13, 2019
THE CAR BEGAN TO OVERHEAT ONE MORNING WHILE IT WAS BEING DRIVEN ON A CITY STREET ABOUT 45-50 MPH. THE CAR HAD BEEN PARKED OVERNIGHT FOR 8-10 HOURS BEFORE BEING DRIVEN. THERE WERE NO VISIBLE SIGNS OF LEAKING COOLANT WHERE THE CAR HAD BEEN PARKED. WHEN COOLANT WAS ADDED AFTER THE CAR HAD COOLED OFF IT POURED OUT THE BOTTOM OF THE CAR. IT WAS TAKEN TO A MECHANIC AND THERE WAS A LEAK/HOLE IN THE COOLANT TANK.
Power train, Engine, Jun 12, 2019
I BEGAN LOSING COOLANT AFTER TAKING MY CAR IN FOR COOLANT LEVEL SENSOR RECALL. I ADDED WATER A FEW TIMES BEFORE I DECIDED NOT TO DRIVE IT ANYMORE. COULDN'T FIGURE OUT WHAT WAS HAPPENING TO MY 5 YEAR OLD LESS THAN 50,OOO MILE CAR. COULDN'T SEE ANY LEAK ON THE GROUND, DECIDED TO CHECK OIL, DIP STICK CAME BACK WITH WATER IN THE OIL. HAD IT TOWED TO FORD AND MY ENGINE IS BLOWN, WATER ALL IN TH ENGINE