2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: engine
883 reports, newest first. Show all
Engine, Jun 10, 2019
MARCH OF 2018 ENGINE STARTING TICKING, TOOK IT IN FOR OIL CHANGE AND ASKED THEM TO LOOK AT IT. GOT IT BACK THE NEXT DAY, THEY TOLD ME IT WAS THE ALTERNATOR TICKING AND IT WAS NORMAL. NOVEMBER OF 2018 TOOK MY CAR BACK IN FOR TIRE, TOLD THEM ABOUT THE TICKING AGAIN AND SAID IT WASN'T THE ALTERNATOR, SOMETHING IN THE ENGINE IS TICKING AND NOW IT IDLES ROUGH. THE PUT NEW TIRES ON IT DID A 60,000 MILE ENGINE PERFORMANCE (I ONLY HAD 50,000 MILES ON IT) FEBRUARY 2019, I WAS GETTING ON THE EXPRESSWAY AND IT STARTED SHAKING, THE RPM'S JUMPED TO 5 AND BACK DOWN TO 2 THEM BACK UP TO 5 OR 6 AND THE CAR WOULD NOT MAINTAIN SPEED. TOOK THE CAR TO BRONDE'S FORD, THEY TOLD ME I BLEW THE ENGINE. PAID TO HAVE THE SHORT BLOCK REPLACED, GOT THE CAR BACK 2 WEEKS LATER, NO MORE TICKING. DROVE MY CAR FOR 4 WEEKS AND ON MY WAY TO WORK ON US223, 55MPH, MY CAR STARTED VIBRATING AGAIN AND MY ENGINE LIGHT WAS FLASHING. I TURNED AROUND, TOOK THE CAR BACK TO BRONDE'S AGAIN. THEY HAD THE CAR FOR 4 WEEKS THIS TIME. REPLACED THE SHORT BLOCK AND HEAD GASKET AGAIN. BOTH TIMES IT WAS CYLINDER 4 IN MY ENGINE. THIS TIME I HAD MY CAR FOR 13 DAYS. I WAS GETTING ON THE EXPRESSWAY 23 NORTH AND BARELY GOT GOING AND THE CAR DID A LITTLE HESITATION. I LOOKED OVER AT THE PANEL AND THE ENGINE LIGHT WAS FLASHING AGAIN. I PULLED OFF THE VERY NEXT EXIT AND THE CAR WAS SMOKING SO BAD, I THOUGHT IT WAS GOING TO CATCH ON FIRE. PULLED OFF AND CALLED BRONDE'S TO SEND A TOW TRUCK. I COULD SMELL A SWEET SMELL AND KNOW I BLEW A HEAD GASKET AGAIN. BRONDE'S SENT A CAR HAULER AND LOADED IT UP. HE TURNED THE KEY AND IT READ ENGINE FAILURE FAILURE FAILURE. IN 14 1/2 WEEKS I HAVE HAD MY CAR IN 3X FOR A BLOWN ENGINE. I AM STILL MAKING PAYMENTS ON THIS CAR AND IT IS JUNK.
Engine, Jun 5, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION FAULT SERVICE NOW WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO LUNDGREN FORD (LOCATED AT 900 OLD HWY 53, EVELETH, MN 55734, (800) 954-0323) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS UNKNOWN.
Electronic stability control (ESC), Engine, Fuel/propulsion system, May 24, 2019
THE CAR'S ENGINE WILL CUT OFF, LIGHTS AND ELECTRICITY WILL STAY ON, BUT THE ENGINE WILL CUT OUT WHILE DRIVING. ACCELERATION IS LOST, AND CANNOT START MOVING AGAIN UNTIL THE CAR IS PUT IN PARK, TURNED OFF, AND TURNED BACK ON. THIS IS WHILE THE CAR IS IN MOTION. THIS HAS HAPPENED AT 30 MPH AND SLOWER, AS WELL AS 55 MPH. THE CAR WILL GIVE AN ENGINE FAULT OR ENGINE FAILURE AND BEGIN JERKING. THIS HAPPENS ON THE HIGHWAY AND CITY STREETS. THE MOST RECENT TIME, THE CAR BEGAN JERKING AFTER TURNING AND COULD NOT STAY ON FOR LONGER THAN 10 SECONDS BEFORE SHUTTING OFF. THIS HAS HAPPENED AT LEAST 6-10 TIMES, AND ALMOST CAUSED CAR ACCIDENTS. MULTIPLE PARTS HAVE BEEN REPLACED, AND THE ISSUE STILL HAPPENS.
Engine, May 24, 2019
WHILE DRIVING ABOUT 45 MPH ON A CITY STREET, THE CAR BEGAN TO FLASH WARNING SIGNALS STATING TO PULL OVER IMMEDIATELY. WHEN I LOOKED AT THE TEMPERATURE GAUGE IT WAS ALL THE WAY ON HOT, BUT HAD NOT STARTED SMOKING YET. THE DEALERSHIP STATED THAT THE HEAD GASKET FAILED WHICH RESULTED IN THE OVERHEATING. THE CAR WAS BOUGHT CERTIFIED PRE-OWNED FROM A FORD DEALERSHIP IN 2017, AND I HAVE ALREADY HAD TO REPLACE THE TRANSMISSION, A COOLANT LEAKAGE PROBLEM, BRAND NEW BRAKES, NEW TIRES DUE TO "WEAR AND TEAR," AND NOW THIS. MY COMMUTE HOME FROM WORK TAKES ABOUT AN HOUR ON A HIGHWAY THEN CITY STREET, AND WHILE ON THE HIGHWAY THE CAR GAVE NO SIGNAL TO THE RISING TEMPERATURE. WHILE ON THE CITY STREET I WAS AT A RED LIGHT, AND ONCE I STARTED TO DRIVE AGAIN THE CAR THEN FLASHED TO PULL OVER AND THE ENGINE LIGHT CAME ON. LOOKING AT THE PROBLEMS OTHER FORD ESCAPE 2014 CAR OWNERS HAVE HAD, AND THE RECALLS THAT OCCURRED BEFORE MY CAR, IT SEEMS THAT THIS ENGINE PROBLEM IS BEING EXPERIENCED AMONGST OTHERS, AND COULD BE DUE TO THE COOLANT RECALL THAT OCCURRED IN APRIL OF 2017. PERSONALLY, I BOUGHT MY CAR IN SEPTEMBER OF 2017 AND WAS UNAWARE OF SUCH RECALL.
Engine, May 22, 2019, fire
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE WAS SEEN IN THE REAR VIEW MIRROR AND THE DASHBOARD LIGHTS HAD SHUT OFF. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT FLAMES WERE PRESENT UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE) THREE WEEKS PRIOR TO THE FAILURE AT PRATER FORD (704 S WALL ST, CALHOUN, GA 30701). THE FAILURE MILEAGE WAS 140,000.
Electrical system, Engine, May 17, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 75 MPH, THE VEHICLE STALLED. THE CONTACT PULLED OVER, DISCONNECTED AND RECONNECTED THE BATTERY, AND RESTARTED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,000.
Engine, May 16, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE OVERHEATED AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BARBEE'S FREEWAY FORD (4471 E EVANS AVE, DENVER, CO 80222) WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM SENSOR FAILED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) IN APRIL OF 2019. THE VEHICLE WAS REPAIRED IN 2018 PER AN INTERIM REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Engine and engine cooling, Engine, May 7, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING AND THE VEHICLE WAS RUNNING HOT. AN INDEPENDENT MECHANIC PROVIDED A COOLANT PRESSURE CHECK AND FOUND COOLANT IN THE RESERVOIR. THE MECHANIC STATED THAT THE HEAD GASKET WAS CRACKED AND THE COMPRESSION SENSOR MAY NEED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (NORTH BAY FORD, 1999 SOQUEL AVE, SANTA CRUZ, CA 95062, (831) 457-5858) REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED THE NEXT DAY. THE CONTACT ALSO STATED THAT THE THERMOSTAT WAS NOT REGULATING THE HEAT AND THE COOLANT LEVEL WAS FLUCTUATING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,992. *BF *TR
Engine, Apr 29, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE VEHICLE WAS TAKEN TO VIVA AUTO GROUP (414 EXECUTIVE CENTER BLVD, EL PASO, TEXAS 79902, (915) 834-6200), BUT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GALPIN FORD (LOCATED AT 15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD BECOME AVAILABLE IN DECEMBER OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. PARTS DISTRIBUTION DISCONNECT.
Engine and engine cooling, Apr 24, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE CONTACT NOTICED SMOKE COMING FROM THE TAILPIPE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE TURBO CHARGER, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.
Other or unspecified, Engine, Apr 24, 2019
MY CAR WAS SERVICED FOR THE COOLANT RELATED RECALL. LESS THAN A MONTH LATER THE LOW COOLANT LIGHT CAME ON AND I BROUGHT THE VEHICLE BACK IN FOR SERVICE. THEY DIDN'T SEE A LEAK AND BELIEVED THERE MUST HAVE BEEN AN AIR BUBBLE IN THE SYSTEM THAT WORKED ITSELF OUT AND ADDED MORE COOLANT. LESS THAN A MONTH AFTER THAT THE LOW COOLANT LIGHT CAME BACK ON AGAIN AND I BROUGHT THE VEHICLE IN TO BE SERVICED. THEY DETERMINED THAT THERE'S AN INTERNAL LEAK AND COOLANT HAD BEEN LEAKING INTO THE ENGINE. THEY HAVE RECOMMENDED REPLACING THE ENGINE AND SAY THAT THIS ISSUE IS DIFFERENT THAN THE COOLANT RELATED RECALL THAT MY CAR HAD BEEN ORIGINALLY SERVICED FOR. THIS CAR IS A 2014 WITH LESS THAN 100K MILES ON IT. IT SHOULD NOT NEED A NEW ENGINE.
Engine, Apr 23, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE AND ENGINE OVERHEATING WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS NO COOLANT LEAK; HOWEVER, THE CONTACT TOPPED OFF THE COOLANT ON THOSE OCCASIONS ANYWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Electrical system, Engine, Apr 23, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER BLEW OUT INSULATION INSIDE THE VEHICLE THROUGH THE VENTS. ADDITIONALLY, THE PUSH TO START BUTTON FAILED TO WORK AND AN ABNORMAL NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 49,000.
Power train, Engine, Apr 23, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER SHUTTING OFF THE ENGINE, THE VEHICLE FAILED TO RESTART. ALSO, THE GEAR SHIFTER FAILED TO ENGAGE IN REVERSE OR DRIVE AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE MIGHT BE EXPERIENCING GEAR SHIFTER FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Power train, Engine, Apr 17, 2019
MY CAR OVER HEATED WHILE DRIVING. SO I PULLED OVER AND LET IT COOL DOWN. I THEN TOOK IT TO THE SHOP AND I WAS TOLD I NEEDED A NEW CYLINDER HEAD WHEN ASKED WHY IT OVER HEATED THEY REFEREED TO THE COOLANT SYSTEM BUT DIDN'T KNOW WHY THE COOLANT WAS GETTING THERE. AFTER DOING SOME RESEARCH ONLINE THE WAY THEY EXPLAINED EVERYTHING SEEMS VERY SIMILAR TO THE RECALL NUMBER 17V209000 OR FORD RECALL NUMBER 17S09
Power train, Engine, Apr 9, 2019
LOW COOLANT LIGHT APPEARED. HAD OIL CHANGED/FLUIDS TOPPED. A WEEK LATER, COOLANT LIGHT APPEARED AND CHECK ENGINE LIGHT CAME ON. TOOK IT BACK TO PLACE THAT CHANGED MY OIL. COOLANT WAS NOT LOW. THEY USED A DIAGNOSTIC CODE READER THAT INDICATED CYLINDER 2 HAD MISFIRED 3 TIMES (I WAS UNAWARE). A FEW DAYS LATER, TOOK IT TO HAVE CHECKED (FIRESTONE). THEY USED A DIAGNOSTIC CODE THAT SAID THE SAME THING BUT ONE OF THE MECHANICS RELATED HE HAD JUST FIXED A FORD ESCAPE HAVING THE SAME ISSUE AND THAT THEY HAD THEN FIGURED OUT THERE WAS A RECALL FOR THE PROBLEM. FORD SAYS MY VIN IS NOT INCLUDED IN THE RECALL. THERE HAS BEEN NO LEAK NOTED THIS ENTIRE TIME. THE ENGINE LIGHT WENT OFF. I DROVE IT APPROXIMATELY 25 MINUTES, WENT IN TO A BUSINESS FOR 2 HOURS, CAME BACK OUT AND STARTED THE CAR, PULLED OUT OF THE PARKING LOT AND SAW THE CHECK ENGINE LIGHT AND A MESSAGE THAT THE ENGINE WAS OVERHEATING AND PULL OVER SAFELY (WHICH I DID IMMEDIATELY). THERE WAS NO OBVIOUS SIGN THAT THE ENGINE WAS OVERHEATING (STEAM, ODOR, LEAKING, ETC). THE VEHICLE WOULD ONLY START, BUT WOULD NOT ACCELERATE AT ALL. HAD IT TOWED TO JOHNSON CITY FORD WHICH TOLD ME THAT THEY WOULD HAVE TO DROP THE ENGINE TO DETERMINE THE CAUSE ($1700) AND THAT THE TOTAL REPAIR JOB WOULD COST BETWEEN $3500-$7000+ DEPENDING ON THE CAUSE AND DAMAGE (MAY HAVE TO HAVE A NEW MOTOR!). HE THEN TOLD ME IT WOULD BE ABOUT 3 +WEEKS BEFORE THEY COULD REPAIR IT SINCE THERE ARE 5 JUST LIKE IT WAITING TO BE SERVICED! I QUESTIONED HIM ABOUT THIS. HE RELATED THAT THERE WERE 5 FORD ESCAPES WITH A COOLANT LOW/OVERHEATING ISSUE CURRENTLY IN THEIR SHOP. MY VEHICLE WAS BOUGHT BRAND NEW. IT IS GARAGE KEPT AND SERVICED REGULARLY. I DO NOT UNDERSTAND HOW A VEHICLE THAT IS WELL-KEPT AND HAS UNDER 90,000 MILES CAN SUDDENLY, WITHOUT WARNING OR REASON, HAVE THIS KIND OF ISSUE? WHY HASN'T THERE BEEN A RECALL ON THIS ISSUE?
Power train, Engine, Fuel/propulsion system, Apr 5, 2019
A WEEK AFTER PURCHASING 2/21/2017. THE ESCAPE STARTING RUNNING HOT THEN IT SHUT DOWN THE CAR ACCELERATION . TOOK IT BACK BECAUSE IT UNDER THE FACTORY WARRANTY, THEY SAID THE HEAD GASKET WERE BLOWN AND LEAKING COOLANT INTO THE ENGINE. MIND YOU IT ONLY RAN HOT FOR ONE MINUTE. THEY REPAIRED IT. A YEAR LATER IN FEBRUARY BEFORE MY BIRTHDAY 2/26- I SAY 2/19. THE TRANSMISSION WENT OUT, THEY REPAIRED THAT. A RECALL ON OWN COOLANT VALVE WAS FIXED BY DEALER. NOW IN THE BEGINNING OF MARCH THE WATER PUMP AND ENGINE PROBLEM HAS COME BACK. IF FILL THIS MODEL OF 2014 FORD ESCAPE IS A LEMON AND I SHOULD BE COMPENSATED FOR ALL MY INCONVENIENCE. IT BEEN NOTHING BUT A MONEY DRAIN AND THE DEALERSHIP IS ROBBING ME. I TOOK IT UP THERE TO SEE IF THEY COULD REPAIR THE PROBLEM, BUT THEY SAID MY WARRANTY HAS EXPIRED. THE TOLD ME THE WATER PUMP NEEDED TO BE FIX AND IT WILL COST $1,300 AND THAT I HAVE TO PAY THAT BEFORE THE CAN LOOK AT HEAD GASKET. TO MUCH TO PAY AND THERE CHARGING A SERVICE FEE WHICH IS OK BUT THE NEVER SAID ANYTHING ABOUT A STORAGE FEE. I HAD A TRIP SCHEDULE FOR DOMINICAN REPUBLIC. SHE TOLD ME THEY LEFT A MESSAGE DAYS AFTER BUT NEVER RECEIVED IT. I ASKED IF THEY CAN WAVE THE STORAGE FEE AND I'LL PAY THE REST BUT WAS TOLD THEY CAN'T DO SO. I ASKED TO SPEAK WITH THE MANAGER AND WAS TOLD HE WON'T BE BACK UNTIL MONDAY AND IT FRIDAY. CALLED CORPORATE THEY WERE NO HELP AT ALL. FORD MOTOR COMPANY IS THE WORST CAR COMPANY AND THEY DO NOT HELP THERE CUSTOMERS. POOR CUSTOMER SERVICE AND NO SOLUTION TO A PROBLEM THAT THEY NO THIS CAR IS KNOWN FOR. I'LL BE TAKING LEGAL ACTION IN A CIVIL SUIT AGAINST FORD. THANK YOU FOR LISTENING AND IF ANYONE HAS A SOLUTION PLEASE CONTACT ME. THANK YOU. ( I WILL NEVER THINK FORD FIRST- YOUR LAST). THEY WANT $160.00 FOR STORAGE.
Engine, Apr 4, 2019
SHORTLY AFTER STARTING THE CAR (ON A COOL FALL DAY) A WARNING CAME ON THE DASH SAYING "STOP IMMEDIATELY, ENGINE OVERHEATING". THIS CAUSED THE CAR TO LIMIT MY ABILITY TO DRIVE THEREFORE I HAD O SLOWLY STOP AT CURBSIDE OF HIGHWAY. I CHECKED THE COOLANT WHICH WAS BASICALLY GONE. WHICH DIDN'T SEEM RIGHT ESPECIALLY SINCE I HAD JUST PURCHASED THE CAR TWO MONTHS PRIOR. ADDITIONALLY, THE ENGINE WASN'T SMOKING OR VISIBLY SHOWING SIGNS OF OVERHEATING. WHEN I TOOK IT TO THE SHOP THEY WERE NOT ABLE TO IDENTIFY ANY ISSUES. THERE WERE NO POOLS OF LIQUID UNDERNEATH THE CAR THAT WOULD INDICATE A LEAK. HOWEVER, THE ISSUE GOT WORSE AND I HAVE HAD TO FILL THE COOLANT TANK EVERY OTHER WEEK. TOOK THE ESCAPE INTO THE DEALERSHIP, THEY SAID IT WOULD BE A HOSE LEAK AND THE COOLANT NEEDED TO BE FLUSHED FOR 800 DOLLARS. I DIDN'T HAVE THE MONEY, SO TOOK IT TO ANOTHER SHOP. THAT SHOP RAN TESTS BUT COULDN'T FIND A LEAK IN THE HOSING SYSTEM NOR COULD THEY SEE SIGNS OF COOLANT ON OTHER PARTS OF THE ENGINE. MY CAR CONTINUED TO SUCK DOWN COOLANT FOR NO APPARENT REASON UNTIL FINALLY THE TIMING BELT BROKE.
Electrical system, Engine, Apr 4, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON SEVERAL OCCASIONS, WHILE DRIVING 10-45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. CLONINGER FORD (LOCATED AT 1241 US HWY 70 SE, HICKORY, NC 28602, (828) 615-8653) WAS CALLED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE RECURRED APPROXIMATELY 8-10 TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Engine, Apr 3, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO OVERHEAT. THE VEHICLE WAS TAKEN TO FORD MOTOR CREDIT COMPANY (LOCATED AT 9009 CAROTHERS PKWY, FRANKLIN, TN 37067, (800) 727-7000) AND WAS INFORMED THAT THE CYLINDER HEAD WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. PARTS DISTRIBUTION DISCONNECT.
Power train, Engine, Mar 23, 2019
OUR 2014 FORD ESCAPE WAS RECENTLY UNDER REPAIR FOR THE JAN 2018 COOLANT RECALL. IT WAS COMPLETED ON MAR 15, 2019. ON MAR 16, 2019. OUR VEHICLE HAD DRIVEN ON THE FREEWAY FOR 3 HRS FOR A DISTANCE OF 200 MILES AND UPON EXITING THE FREEWAY AND STOPPING AT A STOPLIGHT. MY VEHICLE STOPPED MOVING AND MANAGED TO GET IT ONTO A GAS STATION PARKING LOT.. I HAD IT TOWED THE NEAREST CAR DEALERSHIP AND THEY HAD DIAGNOSED IT AND CAME BACK WITH THE TRANSMISSION AND COOLANT BEING THE ISSUE. THEY ARE CURRENTLY WANTING TO CHARGE US A LARGE AMOUNT OF MONEY TO FOX THE REPAIRS AND TRANSMISSION. I NOTICED THAT THERE IS A RECALL FOR THE TRANSMISSION AS OF SEPT 2018. NO RECALL MESSAGE HAS BEEN SENT OUT YET. HOWEVER. I BELIEVE MY VEHICLE IS AFFECTED AS IT WOULD MAKE AN UNUSUAL SOUND FROM TIME TO TIME WHEN SHIFTING FROM PARK, REVERSE, OR DRIVE AS IF IT GOT STUCK. I WOULD LOVE TO HAVE SOMEONE FROM THE FORD ASSIST ME WITH THIS BECAUSE IT DOESNT MAKE SENSE FOR ME TO DEAL WITH THIS IF THIS HAS BEEN A DISCOVERED ISSUE. PLEASE ASSIST ME IN THIS MATTER. THANK YOU.
Other or unspecified, Engine, Mar 21, 2019
VEHICLE HAD A RECALL FOR COOLANT SENSOR FIXED IN 01/2018. SINCE THEN COOLANT HAS RUN LOW, BEEN CHECKED NUMEROUS TIMES, HAD HOSES REPLACED, SEVERAL DIAGNOSTIC TESTS LOOKING FOR PROBLEMS, CAR HAS SINCE OVERHEATED, AND IS NOW IN NEED OF A NEW ENGINE BECAUSE OF COOLANT SYSTEM PROBLEM NOT FIXED BY A SENSOR ALERTING YOU TO A LEVEL OF FLUID. NO LEAK EXISTS SO COOLING FLUID IS WORKING ITS WAY THROUGH THE ENGINE SYSTEM SOME OTHER WAY. THE PROBLEM HAS PERSISTED FOR NEARLY 7 MONTHS NOW. THE VEHICLE RAN EMERGENCY MESSAGES ON THE DASH MERE MINUTES AFTER STARTING STATING THAT THE ENGINE WAS OVERHEATING AND TO IMMEDIATELY EXIT THE VEHICLE.
Engine, Mar 18, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE COOLANT LEVEL WAS LOW. THE CONTACT DROVE THE VEHICLE TO SAM LEMAN FORD (LOCATED AT 1508 MORRISSEY DR, BLOOMINGTON, IL 6170, (309) 663-1331) WHERE IT WAS DIAGNOSED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.
Engine, Mar 14, 2019
MANUFACTURER NAME : FORD MOTOR COMPANY NHTSA RECALL NO. / MFR RECALL NO. : 17V-209 / 17S09 RECALL SUBJECT : ENGINE CYLINDER HEAD MAY LEAK OIL WHEN SITTING AT A STOP LIGHT, A MESSAGE CAME UP ON MY MESSAGE BOARD "SERVICE ENGINE NOW". THE VEHICLE STARTED TO SHUDDER AND THEN SMOKE CAME OUT FROM UNDER MY HOOD. I TURNED THE VEHICLE OFF IMMEDIATELY, WHILE STILL SITTING AT THE LIGHT, AND GOT OUT. THE VEHICLE WAS INSPECTED BY A FORD DEALERSHIP AND STATED THE HEAD NEEDED TO BE REPLACED DUE TO A CRACKED CYLINDER HEAD WITH AN ESTIMATED OF $3500.00. I DID NOT RECEIVE NOTICE OF THE RECALL REFERENCED ABOVE. MY VEHICLE HAS BEEN "LOSING" COOLANT, WHICH I HAD BEEN REFILLING QUITE OFTEN WITH NO VISIBLE LEAKS OR PUDDLES. IF I HAD KNOWN OF THE RECALL THIS COULD HAVE BEEN PREVENTED. DUE TO AN ISSUE BY THE MANUFACTURER, I AM NOW SOMEHOW RESPONSIBLE TO FIX THEIR PROBLEM. THIS HAS HAPPENED ON MANY OTHER VEHICLES AND SHOULD BE CORRECTED BY THE COMPANY. I AM THANKFUL I DID NOT HAVE MY YOUNG DAUGHTER WITH ME AT THE TIME.
Power train, Engine, Mar 13, 2019
THERE WAS A RECALL ON THE COOLANT SYSTEM, TO ADD A SENSOR DUE TO FORD HAVING CARS BLOWING MOTORS. AFTER THIS RECALL WAS DONE, I HAD THE CAR IN THE GARAGE ON AND OFF FOR OVER A MONTH, TO FIND OUT THAT TH COOLANT WAS LEAKING INTO THE NUMBER 4 CYLINDER. SO, THEY REPLACE THE MOTOR, NOT SURE ABOUT THE HEADS. THEN WITH IN WEEKS TROUBLE WITH THE TRANSMISSION.