2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: engine
883 reports, newest first. Show all
Engine, Jan 11, 2019
ON 02/06/208 TOOK VEHICLE TO HERITAGE FORD VT FOR COOLANT LEVEL SENSOR RECALL . RECALL WAS PERFORMED . ON 03/20/2018 VEHICLE WAS TOWED BACK TO HERITAGE FORD VT DUE TO RECALL PERFORMED INCORRECTLY REPAIR WAS COMPLETE. 04/19/2018 VEHICLE TOWED BACK TO HERITAGE FORD VT RECALL DONE INCORRECTLY RESULTING IN REMANUFACTURED ENGINE REPLACE. VEHICLE WAS TOWED BACK TO HERITAGE FORD 05/16/2018,06/19/2018,07/09/2018,09/07/2018 DUE TO VEHICLE OVERHEATING CAUSING POSSIBLE COOLANT TO LEAK INTO ENGINE . ON 10/30/2018 VEHICLE OVERHEATED HERITAGE FORD VT SUPERVISOR AND MECHANIC VIDEO RECORDED POURING COOLANT INTO VEHICLE AND DRIVING AWAY POSSIBLY CAUSING MORE DAMAGE TO OIL AND ENGINE .11/30/2018 VEHICLE RETURNED TO HERITAGE FORD VT DUE TO OVERHEAT COOLANT POSSIBILITY CAUSING A BREAKDOWN OF OIL AND DAMAGE TO ENGINE . HERITAGE FORD VT REPLACED COOLANT SENSOR IMPROPERLY. HERITAGE FORD VT IS NOW CLAIMING NO RESPONSIBILITY FOR THIS ACTION, STATING, IN ORDER FOR THIS VEHICLE TO BE REPAIRED I THE CUSTOMER WILL HAVE TO PURCHASE A NEW ENGINE DUE TO HERITAGE FORD VT NEGLIGENCE OF REPLACING A COOLANT SENSOR CORRECTLY.I FEEL AS THE CUSTOMER THIS VEHICLE IS,WAS A SAFETY ISSUE DUE TO THE NEGLIGENCE OF HERITAGE FORD VT .
Engine, Jan 7, 2019
WHILE DRIVING THE CAR USUALLY GOING UP A HILL THE TEMPERATURE GAUGE QUICKLY GOES UP AND SHOWS THE CAR IS OVERHEATING AND ALL KINDS OF WARNINGS SOUNDS AND VISUAL NOTICES GO OFF TELLING ME TO STOP THE CAR AND PARK SAFELY. THIS HAS HAPPENED 3 TIMES. THE LAST TIME THIS HAPPENED 2 DAYS AGO I COULD PUT THE CAR INTO GEAR BUT IT WOULD NOT ENGAGE AND GO FORWARD OR BACKWARD AND I HAD TO COAST TO A STOP AND PULL OVER TO THE SIDE OF THE ROAD AND HAVE IT TOWED.
Engine, Jan 7, 2019
MY CAR KEPT SHUTTING OFF ON ME AND I TOOK IT TO MY DEALER AND THEY SAID THE COOLANT WAS LEAKING INTO MY CYLINDER HEAD AND I NEEDED A NEW ENGINE. I SEE ON HERE THAT THERE ARE MULTIPLE RECALLS FOR THIS MODEL DEALING WITH THE COOLANT LEAKING. HOWEVER, THE DEALER CALLED FORD AND WAS TOLD IT WAS NOT COVERED. MY CAR IS ONLY 4 YEARS OLD AND I NEED A COMPLETE NEW ENGINE FOR $9,000 DOLLARS. I'M NOT SURE WHO TO COMPLAIN TO OR HOW TO GET THIS HANDLED BUT I DON'T HAVE $9K LAYING AROUND. I WORK TWO JOBS AS IT IS AND I CAN'T AFFORD IT.
Engine, Dec 17, 2018
MY FORD ESCAPE IS OVERHEATING. WHILE DRIVING THE DISPLAY PANEL READ: SPEED REDUCED TO LOWER ENGINE TEMPERATURE. AFTER RESEARCHING I REALIZED THAT THIS PROBLEM WAS PART OF AN EARLIER RECALL. I CONTACTED FORD AND WAS TOLD THAT MY VIN WAS NOT INCLUDED IN THAT RECALL.
Engine, Dec 14, 2018
FORMULA FORD PREFORMED SEVERAL RECALLS ON MY 2014 FORD ESCAPE ON OCTOBER 31 2018. ONE RECALL IN PARTICULAR WAS ON THE COOLANT SYSTEM IN MY CAR, IT TOOK THEM A COUPLE DAYS TO PREFORM NEEDED RECALLS. A WEEK OR TWO AFTER MY CAR HAVING THE RECALLS DONE TO IT A COOLANT LOW SERVICE SOON WARNING LIGHT CAME ON MY DASH. I CALLED FORMULA FORD SERVICE AND WAS TOLD TO TRY AN PUT COOLANT IN IT AND SEE IF THAT REMEDIED THE PROBLEM. I DID AND THE LIGHT WENT OUT BUT IN ANOTHER WEEK OR SO THE LIGHT CAME BACK ON I CALLED FORMULA FORD SERVICE AGAIN TO HAVE MY CAR LOOKED AT AND THEY WERE NOT ABLE TO SCHEDULE ME UNTIL 12/13/18 ON 12/7/18 MY CAR BECAME INOPERABLE. I HAD IT TOWED INTO FORMULA FORD UNDER MY ROAD SIDE ASSISTANCE THROUGH MY INSURANCE, AFTER THEIR INSPECTION OF THE CAR I WAS TOLD ON MONDAY 12/10 THAT IT HAD A BLOWN HEAD GASKET DUE TO OVER HEATING BUT IT HAD NOTHING TO DO WITH THE RECALL THEY PREFORMED ON MY COOLANT SYSTEM, EVEN THOUGH MY CAR RAN FINE PRIOR TO BRINGING IT TO THIS SHOP.
Engine, Dec 11, 2018, fire
THE VEHICLE STALLED WHILE DRIVING DOWN A RURAL HIGHWAY. A SUDDEN JERK WAS FELT AND THEN 'ENGINE FAILURE' APPEARED ON THE DISPLAY. THE CAR BEGAN TO SMOKE AND WITHIN SECONDS THE ENGINE COMPARTMENT WAS FULLY ENGULFED. IT WAS LATER LEARNED THAT THIS VEHICLE HAD A RECALL RELATED TO A DEFECT THAT HAS CAUSED SEVERAL SIMILAR CASES. THIS RECALL NOTICE WAS NEVER RECEIVED BY US, THEREFORE WENT UNFIXED. THIS VEHICLE HAS BEEN WORKED ON BY A CERTIFIED FORD DEALERSHIP SINCE THE RECALL AND THE RECALL WENT UNNOTICED THERE AS WELL.
Engine, Dec 6, 2018
I HAVE A BLOWN HEAD GASKET WHICH RESULTED FROM A LEAK FROM THE RADIATOR INTO THE MANIFOLD. THERE WAS NO LOW FLUID LIGHT THAT WARNED OF THE LEAK WHICH WOULD HAVE PREVENTED THIS DEFECTIVE FLAW.THIS PROBLEM EXACTLY FITS THE RECALL 17V209000 (SEE ATTACHED) FOR EXACTLY THE MAKE, MODEL, YEAR, ENGINE, ETC. OF MY VEHICLE, BUT FOR SOME REASON MY VEHICLE WAS NOT INCLUDED. I BROUGHT THE VEHICLE TO 2 MECHANICS AND THEY BELIEVE 100% THAT IT SHOULD INCLUDE MY VEHICLE AND ARE NOT SURE WHY ITS INCLUDED. PLEASE REVIEW AND PLEASE TRY TO ADD MY VEHICLE TO THE RECALL LIST
Engine, Dec 5, 2018
KEEP LOOSING COOLANT AND RESULTED TO DAMAGING CYLINDER HEAD AND FORD DOES NOT WANT TO FIX THE PROBLEM DESPITE THE RECALL. THEY SAY RECALL THEY MADE IS TO PREVENT THE PREVENTIVE.
Engine, Dec 5, 2018
VEHICLE STALLS IN THE MIDDLE OF THE DRIVE AND ENGINE OIL SYMBOL AND BATTERY SIGNS POP UP ON THE DASHBOARD. TURN OFF THE CAR AND ON AGAIN TO RESOLVE THE ISSUE. THIS IS A SAFETY ISSUE WITH ONCOMING TRAFFIC. THIS STARTS OCCURRING ON MY CARS ONCE THE CAR HAS 60,000 MILES. CANNOT REPRODUCE THIS ISSUE. BATTERY AND ALTERNATOR ARE VERIFIED AND THEY ARE GOOD CONDITION.
Engine, Dec 4, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ENGINE TEMPERATURE AND ENGINE COOLING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096, 404-418-6877), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,064.
Engine, Dec 4, 2018
COOLANT LEAK. NO SENSOR WARNING LIGHT. NO RECALL NOTICE. MESSAGE STATED CAR WAS OVERHEATING WHILE IDLING IN A DRIVE-THRU. ADDED COOLANT. SEVERAL MONTHS LATER, SAME SITUATION, DIFFERENT DRIVE-THRU. COOLANT ADDED.
Engine, Nov 29, 2018
ENGINE STALLED DURING HIGHWAY CRUISE(70 MPH), LOST ALL THROTTLE RESPONSE. LIGHTING, BRAKE, STEERING WORKED FINE. COOLANT LEAKAGE WAS OBSERVED UNDER THE HOOD AFTER PARKING. AFTER THE VEHICLE WAS TOWED TO A FORD DEALER, SERVICE PEOPLE REPORTED ENGINE WIRINGS WERE BURNED OUT DUE TO FIRE.
Engine, Nov 28, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (GALLIGHER FORD, 650 30TH ST, ELKO, NV 8980, 775-738-3147) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Engine, Nov 28, 2018
TRANSMISSION DOES NOT SHIFT PROPERLY. ENGINE IS MAKING RATTLING NOISE WHEN RUNNING.
Engine, Nov 26, 2018
I HAVE HAD 3 RELATED ISSUES SO FAR WITH THE ENGINE COOLANT IN MY CAR - RESULTING NOW WITH A LEAK THAT IS ALLOWING COOLANT FLUID ONTO OTHER PARTS OF THE ENGINE. MY VEHICLE WAS RUNNING WITH NO ISSUES WHEN ONE DAY IT STARTED BUT IMMEDIATELY BEEPED WARNING THAT THE ENGINE TEMP. WAS TOO HOT & TO SAFELY STOP THE CAR IMMEDIATELY. THE ENGINE TEMP. GAUGE WAS IN THE MAX POSITION, BUT IT WAS A MILD DAY & THERE IS NO WAY THE ENGINE WOULD NATURALLY HAVE STARTED THAT HOT. IN ADDITION, THE CAR WOULDN'T GO. I COULD SHIFT INTO DRIVE & IT WOULD ROLL FORWARD BUT THERE WAS NO GOING OTHER THAN ROLLING. I TRIED LETTING IT SIT & RE-STARTING, BUT THE SAME ERROR CAME UP, THE ENGINE SHUTTERED/VIBRATED A LITTLE, & STAYED IN THAT SAFETY MODE. I HAD A REPAIR SHOP TOW IT & THEY THOUGHT IT WAS A BAD SENSOR SENDING INCORRECT SIGNALS THAT THE ENGINE WAS OVERHEATING SO THEY ORDERED THE PART & REPLACED IT. SOON AFTER, THE LOW COOLANT WARNING LIT UP, BUT THE SHOP HAD JUST CHECKED THE COOLANT WHEN THEY REPLACED THE SENSOR. A FEW MONTH'S LATER NOW ON A 22 DEGREE MORNING AFTER MY CAR WAS PARKED ALL NIGHT I REMOTE STARTED AND LET IT IDLE FOR A FEW MIN THEN GOT IN & HIT FULL-START, IT GAVE ME THE SAME ERROR MESSAGE (ENGINE WAS OVERHEATED) & WOULDN'T DRIVE. I HAD TO TOW IT TO FORD DEALERSHIP AFTER I GOOGLED THE PROBLEM & NOTICED THAT NOT ONLY THERE ARE SIMILAR COMPLAINTS BUT ALSO THE 2013 FORD ESCAPE 1.6L GTDI FROM TN PLANT WAS RECALLED FOR COOLANT LEAKS CAUSING FIRES! I HAVE SAME JUST 1 YEAR NEWER PLUS OTHER ARTICLES ACTUALLY SAID THE 2014 MODEL WAS INCLUDED WITH THE RECALL. BUT, DEALER TOLD ME THERE WAS NO RECALL FOR MINE SO I HAVE TO PAY TO FIX THE PROBLEM... THEY'RE NOW SAYING ENGINE COOLANT LIQUID WAS FOUND OUTSIDE THE CHAMBER ON THE SENSORS & THEY WANT TO CHARGE ME $560 + $119 DIAGNOSTIC FEE. THIS IS A DEFECT THAT I SHOULDN'T HAVE TO PAY FOR (AGAIN), & IS ALSO A SAFETY HAZARD. PLEASE HELP INVESTIGATE!
Electrical system, Electronic stability control (ESC), Engine, Nov 26, 2018
WHILE HAVING TO REPLACE THE COOLANT AT LEAST TWICE A WEEK AND AFTER HAVING 2 RECALL REPAIRS COMPLETED ON THE COOLANT SYSTEM, THEN AFTER 10000 MILES AFTER THE RECALL REPAIRS WERE COMPLETED, IE REPLACE OVERFLOW BOTTLE, SENSORS, ETC. THE CAR STILL IS LOSING COOLANT AND NOW THE "ENGINE HAS REACHED HIGH TEMP PLEASE STOP CAR SAFELY". WARNING IS SHOWING ON PANEL AND THE CAR WILL GO INTO DRIVE BUT WILL NOT MOVE. THE CAR HAD NOT BEEN DRIVEN WHEN THIS "WARNING" OCCURRED IN MY DRIVEWAY, THERE WAS NO WAY ENGINE COULD HAVE OVERHEATED AS IT HAD NOT BEEN DRIVEN. THIS WOULD APPEAR TO BE A DEFECT IN THE RECALL REPAIRS THAT WERE DONE OR THAT THERE IS ANOTHER PROBLEM.. I HAVE THE CAR CURRENTLY AT THE DEALERSHIP AND AM TOLD THAT IT COULD TAKE UP TO 3 WEEKS FOR REPAIRS.
Steering, Electrical system, Engine, Nov 24, 2018
FAILURE AT 80,000 MILES, HOWEVER THE ENGINE WAS REPLACED WITH A NEW ENGINE AT 76,000 DUE TO PROBLEMS FROM THE COOLANT RECALL; THIS TIME THE VEHICLE WOULD STALL WHEN COMING TO A STOP OR WHILE DRIVING. COMPUTER SCREEN WOULD SHOW "SYSTEM SHUTTING DOWN"; VEHICLE WOULD GO INTO "LIMP" MODE, REDUCE SPEED AND CAR WOULD SHUT OFF WITHOUT NOTICE. VEHICLE WAS TOWED IN AFTER ISSUE OCCURING 4X IN A 2 MILE DRIVE. VEHICLE WAS TOWED IN. ADVISED BY THE DEALERSHIP THAT THEY COULD NOT DUPLICATE THE PROBLEM. AFTER 30 DAYS THEY RETURNED THE CAR WITH 75 MILES TEST DRIVEN AND SHOWED THAT THE TECH RESET THE COMPUTER MODULE PRIOR TO DUPLICATING THE ISSUE. THE SERVICE MANAGER HAD ME "RESET" THE VEHICLE BY DRIVING IT. WHILE DRIVING 55MPH THE ISSUE REOCCURRED AT 100 MILES AFTER THE SYSTEM RESET. THE VEHICLE WOULD NOT RESTART AND WAS TOWED INTO THE DEALERSHIP. AFTER A WEEK THEY WERE ABLE TO DUPLICATE "SOME" BUT NOT ALL OF THE ISSUES. AFTER SPEAKING WITH THE GENERAL MANAGER OF THE DEALERSHIP THEY DECIDED TO PURCHASE THE VEHICLE BACK BY PAYING OFF THE EXISTING LOAN IN EXCHANGE FOR PURCHASING A 2018 FORD ESCAPE.
Engine, Nov 23, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO RUSH TRUCK CENTER ORLANDO (LOCATED AT 2350 DIVERSIFIED WAY, ORLANDO, FL 32804, (407) 581-8000) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Electrical system, Engine, Nov 15, 2018
THIS IS NOW THE 4TH TIME MY CAR HAS STALLED ON THE ROAD WITHOUT WARNING. THEY'VE ALL REVOLVED AROUND SOME TYPE OF ELECTRICAL FAILURE THAT EITHER CAUSED THE VEHICLE NOT TO START, OVERHEAT OR LOSE POWER ALL TOGETHER AND COME TO A COMPLETE STOP. THREE TIMES THIS HAPPENED WHILE ON THE HIGHWAY AND ONCE ON SURFACE STREETS. IN THIS MOST RECENT ONE. SOME OF THE REPAIRS WERE COVERED UNDER A RECALL BUT THERE'S SOMETHING ABOUT THIS MODEL THAT IS JUST WRONG. I HAD A FORD EXPLORER FOR OVER 10 YEARS AND 200,000 MILES AND IT NEVER BROKE DOWN ON ME THE WAY THIS ONE HAS. I DO NOT FEEL SAFE WITH THIS CAR.
Engine, Nov 15, 2018
HIGH ENGINE TEMP, PULL OVER SAFELY MESSAGE FLASHES ON DISPLAY AND ENGINE LIGHT COMES ON. CAR STARTED RUNNING ROUGH. FORTUNATELY WAS JUST PULLING OUT OF MY DRIVEWAY AND DIDN'T GET OVER 5 MPH. I BACKED UP INTO GARAGE, TURNED OFF CAR. STARTED IT AGAIN AND WHEN I GOT TO SAME SPOT (APPROXIMATELY 1/8 MILE) THE SAME WARNINGS POPPED UP. TOWED TO DEALER UPON THEIR ADVISE. NOW THEY ARE TELLING ME, AFTER HAVING THE CAR FOR 6 DAYS, THAT IT'S EITHER THE HEAD GASKET OR BLOCK CRACKED DUE TO COOLANT BEING LOW. THEY TESTED COOLANT AND CONFIRMED IT IS LEAKING INTERNALLY. NOTE - I DID HAVE THE RECALL RELATED TO THE ISSUE PERFORMED IN FEBRUARY 2018. NOW, WITH ONLY 1 MONTH LEFT ON ORIGINAL WARRANTY BUT AT 61,500 MILES (SO OVER BY A SMIDGE), FORD WILL NOT REPAIR CAR. IF THE RECALL WAS PERFORMED BUT THE CAR EXHIBITED THE PROBLEM ANYWAYS, NO MATTER HOW FAR IT WAS DRIVEN SINCE THEN, THAT TELLS ME THAT THE RECALL SOLUTION DID NOT WORK.
Other or unspecified, Engine, Nov 14, 2018, fire
ON 10/28/2018 AROUND 10:30AM I WAS DRIVING TO CHURCH WITH MY FAMILY. WHILE STOPPING AT AN INTERSECTION OF NORTH ROUTE 88 AND 837 IN MONONGAHELA, PA, I NOTICED THAT THERE WAS SMOKE COMING OUT OF THE HEATING VENTS. THEN AS I TRIED TO ACCELERATE, THE CAR SHUT DOWN. SO, I WAS ABLE TO PUSH THE CAR TO A NEARBY PARKING LOT TO INVESTIGATE THE PROBLEM. AFTER I EVACUATED MY FAMILY FROM THE CAR, I OPENED THE HOOD AND THE SMOKE PROGRESSED TO A FIRE, WHICH I CALLED 911 AND THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED IT. THEN A TOW TRUCK WAS CALLED AND TOWED MY VEHICLE TO LENZI SERVICE STATION IN MONONGAHELA, PA. AFTER REPORTING THIS TO THE INSURANCE COMPANY, THE INSURANCE INVESTIGATOR DETERMINED THAT IT WAS AN EXHAUST FIRE OCCURRED DUE TO AN UNSEEN OIL LEAK. I REPORTED THE INCIDENT TO FORD ON 10/29/2018, BUT HAVE YET TO HEAR FROM THEM. THE INSURANCE COMPANY, WHICH IS USAA, HAS AGREED TO BUY OUT THE REST OF MY PAYMENT AND TOLD ME THAT I CAN GO AND BUY A NEW CAR.
Engine, Nov 14, 2018, fire
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS PULLED OVER AND THE CONTACT DISCOVERED THAT COOLANT WAS LEAKING. THE CONTACT LET THE VEHICLE COOL OFF AND ADDED MORE COOLANT. THE VEHICLE WAS TOWED TO COCONUT POINT FORD (22400 S TAMIAMI TRAIL, ESTERO, FL 33928, (888) 859-1976) WHERE IT WAS DIAGNOSED THAT COOLANT LEAKED OUT FROM A DEFECTIVE UNKNOWN PART THAT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND WOULD OPEN A CASE TO SEE IF THEY COULD PROVIDE ASSISTANCE TOWARDS THE REPAIR COSTS SINCE THE WARRANTY HAD JUST EXPIRED. THE FAILURE MILEAGE WAS 67,000.
Electrical system, Other or unspecified, Engine, Nov 13, 2018, fire
WHILE ON HIGHWAY. RPM SCDROPPED TO 0. ALL LIGHTS ON DASH LIT UP. SMELL BURNING. CAR STOPPED WORKING ROLLED TO SIDE OF HIGHWAY EXIT RAMP. TOWED TO KUHLMANNS'S AUTOMOTIVE ON MERIDENRD WOLCOTT CT 06716
Engine, Nov 5, 2018
THIS IS THE SECOND TIME THIS VEHICLE HAS EXPERIENCED THIS ISSUE. THE CAR LOSES COOLANT FLUID, THEN OVERHEATS. THE MANUFACTURER HAS INSTALLED A SENSOR THAT REPORTS THE FLUID LEVEL CONDITION, BUT HAS NOT ADDRESSED THE CAUSE OF THE FLUID LOSS. AS A RESULT, THE HEAD REQUIRES REPLACING, OR THE VEHICLE NEEDS A NEW ENGINE. THE CAR ALSO HAS A CHANCE FOR AN UNDER-HOOD FIRE. THE MANUFACTURER, FORD, IS NEGLIGENT.
Power train, Electronic stability control (ESC), Engine, Nov 5, 2018
FORD FIXED A RECALL ON MY CAR REGARDING THE COOLANT SENSOR AND MY CAR HASN'T BEEN RIGHT EVER SINCE. SAME DAY THAT I BROUGHT IT HOME THE COOLANT SENSOR SAID COOLANT LEVEL LOW EVEN THOUGH THEY HAD JUST FILLED IT UP AND THERE WAS PLENTY OF COOLANT IN THE CAR. YESTERDAY ON MY WAY HOME FROM WORK MY CAR OVER HEATED AND, LIGHTS ON THE DASH SAID FOR ME TO PULL OVER SAFELY AS SOON AS POSSIBLE. THE CAR AUTOMATICALLY SLOWED DOWN TO BARELY 5MILES/HOUR ON IT OWN, IT WOULD NOT ACCELERATE. NOW THE CAR IS NOT DRIVABLE AS IT OVERHEATS WITHIN 30 SECONDS OF STARTING THE CAR UP. DEALERSHIPS NEAR ME WILL NOT SERVICE MY CAR FOR ANOTHER 2 WEEKS AND THEY DON'T HAVE A LOANER CAR THAT I CAN USE IN THE MEANTIME, AND ON TOP OF THAT IT'S GOING TO HAVE TO BE TOWED TO THE DEALERSHIP BECAUSE IT'S NON-DRIVABLE. ACCORDING TO THE DIAGNOSTICS RAN ON IT THE CODE THAT CAME UP WAS - P1299.