2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: engine
883 reports, newest first. Show all
Engine, Aug 14, 2017, fire
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE OVERHEATED. THE CONTACT STOPPED THE VEHICLE AND ADDED COOLANT AND OIL. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE TAILPIPE OF THE VEHICLE. AUTONATION FORD TORRANCE IN TORRANCE, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD INSPECT THE VEHICLE FOR THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE). THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Engine, Aug 14, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE, A HIGH TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT IN THE VEHICLE WAS LEAKING. THE INDEPENDENT MECHANIC ADDED COOLANT AND THE LIGHT TURNED OFF. WHILE DRIVING HOME, THE CONTACT NOTICED LOW COOLANT LEVEL IN THE VEHICLE. THE CONTACT SPOKE WITH PREMIER FORD (2120 US-45, COLUMBUS, MS 39705) WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), AND THE CONTACT WOULD NEED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED; HOWEVER, THEY WOULD MAKE A NOTE OF THE INCIDENT AND INFORM NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 50,100.
Engine, Aug 3, 2017
MY 2014 FORD ESCAPE HAS A COOLANT LEAK. IT HAS OVERHEATED AT LEAST 3 TIME WITHOUT WARNING WHILE DRIVING ON THE HIGHWAY. AS A RESULT MY VEHICLE HAS SUSTAINED ENGINE DAMAGE. THERE IS A RECALL ASSOCIATED WITH THE COOLANT SYSTEM. I THINK FORD SHOULD REPLACE/ REPAIR THE ENGINE AT NO CHARGE. THEY DON'T AGREE.
Electrical system, Engine, Aug 2, 2017
VEHICLE SUDDENLY HESITATES AND STALLS WHILE DRIVING IT CREATING A SERIOUS SAFETY ISSUE.
Engine, Jul 30, 2017
MY FORD ESCAPE HAS BEEN HAVING OVERHEATING ISSUES FOR MONTHS. WHEN TAKEN TO THE DEALER THEY CLAIMED TO HAVE FIXED IT ONLY TO HAVE MADE IT WORSE AS THE CAR COMPLETELY SHUTS DOWN DUE TO OVERHEATING. THERE IS A RECALL REGARDING THIS EXACT ISSUE AND THEIR REPAIR IS A SENSOR TO WARN OF LOW COOLANT. THAT'S RIDICULOUS!!! THE PROBLEM LIES WITH THE COOLANT LEAKING. WHERE IS THE ACTUAL FIX FOR THAT??? A WARNING LIGHT DOESN'T FIX THE MANUFACTURING ISSUE OF LEAKING COOLANT. A 3 YEAR OLD CAR SHOULDN'T HAVE LEAKING PROBLEMS!!! WHILE IN MOTION, THE OVERHEATING SENSORS TURN ON AND THE CAR SHUTS OFF MAKING FOR A VERY DANGEROUS SITUATION. FORD PRETENDED THEY HAD NO IDEA ABOUT AN OVERHEATING ISSUE AND CHARGED ME $800 TO FIX IT AND YET, IT ACTUALLY FIXED NOTHING!!! STILL OVERHEATING, AND I'M STILL OUT $800 AND NO RESOLUTION IN SIGHT.
Latches/locks/linkages, Engine, Jul 25, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FRONTIER FORD, 12610 THOMPSON RD, ANACORTES, WA 98221, (360) 293-3105) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS ALSO INCLUDED IN A MANUFACTURER CAMPAIGN FOR THE "SYNC WITH MY FORD, MY LINCOLN" TOUCH CAMPAIGN, WHICH COVERED ACCESSORY PROTOCOL INTERFACE MODULE APIM. THE CONTACT WAS NOT EXPERIENCING A FAILURE AND WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER CONCERNING THE TWO RECALLS AND THE SERVICE CAMPAIGN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jul 24, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (TASCA AUTOMOTIVE GROUP LOCATED AT 1300 PONTIAC AVE, CRANSTON, RI 02920; (800) 788-2114) WHERE IT WAS DIAGNOSED THAT THE BOOST AND MAT SENSOR NEEDED TO BE REPLACED. IN ADDITION, THE ENGINE SPLICES ALSO NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. A MONTH LATER, ON JULY 6, 2017 WHILE DRIVING 25 MPH, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENGINE SPLICES NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-241-3673 AND STATED THAT THE CONTACT NEEDED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 34,243.
Engine, Jul 24, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON DIFFERENT OCCASIONS. THE CONTACT TOOK THE VEHICLE TO THE LITHIA FORD DEALER WHERE IT WAS DIAGNOSED THAT THE COOLANT TANK AND THE SENSOR NEEDED TO BE REPLACED. THE COOLANT TANK WAS REPLACED; HOWEVER, THE RECALL REPAIR WAS NOT COMPLETED. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY WOULD NOT BE AVAILABLE AND THEY WERE NOT ABLE TO PROVIDE LOANER VEHICLES DUE TO NHTSA NOT AUTHORIZING THEM TO DO SO. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jul 17, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS OR ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED WITHOUT WARNING AND FELT LIKE IT WOULD STALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Engine, Jul 14, 2017
ON EACH COLD START, IN PARK, HEAVY PUFF OF BLUE SMOKE EMITS FROM EXHAUST. VEHICLE HAS 66,000 MILES ON IT AND HAS BEEN REGULARLY AND PROFESSIONALLY MAINTAINED. DEALER SERVICE ADVISER STATES INTERNAL OIL LEAK ONTO ENGINE HEAD, LIKELY REQUIRING ENGINE REPLACEMENT. I WOULD LIKE NHTSA TO INVESTIGATE TO EXPAND MODELS WITHIN CURRENT CAMPAIGN NUMBER 17V209000 AND/OR RESEARCH ADDITIONAL ISSUE WITH LEAKS IN CERTAIN FORD ENGINES. I HAVE NOT RECEIVED NOTICE FROM FORD MOTOR COMPANY THAT MY VEHICLE WAS INCLUDED IN CAMPAIGN NUMBER 17V209000, AND A VIN SEARCH ON THE NHTSA SITE CONFIRMED THAT THE VEHICLE WAS NOT SUBJECT TO SUCH RECALL; HOWEVER, I BELIEVE IT IS LIKELY THAT MY VEHICLE IS IN THE SAME DANGER AS THOSE LISTED IN THE ABOVE-REFERENCED NHTSA RECALL EITHER FOR THE REASONS STATED IN THE RECALL OR ADDITIONAL REASONS. THANK YOU.
Other or unspecified, Engine, Jul 7, 2017
I HAVE AN ID# 10971972 THAT I GOT WHEN I CALLED NHTSA BACK IN APRIL, ALSO FILLED OUT A FORM & RETURNED TO WASHINGTON OFFICE IN JUNE THAT WAS MAILED TO ME BACK IN MAY - TOO MUCH TO EXPLAIN HERE, I WILL ATTACH A WORD DOC WITH DETAILED ISSUE INFO
Engine, Fuel/propulsion system, Jul 7, 2017, fire
WHILE MY DAUGHTER WAS DRIVING THE CAR LESS THAN 10 MINUTES FROM HOME AFTER JUST STARTING UP FOR THE MORNING IN JUNE 27, 2017 UNDER HOOD STARTED TO SMOKE, CAUGHT ON FIRE, AN EXPLOSION SOUND AND CAR BURNED UP . CAR HAD TO BE PUT OUT BY FIRE DEPARTMENT. TOTAL LOSS PER INSURANCE COMPANY . THIS CAR HAS A ENGINE FIRE RECALL AND I WAS TOLD RECALL WORK WAS DONE PRIOR TO SALE OF THE CAR TO ME BY FORD DEALER IN MAY 2017. HOWEVER I NOW FIND OUT THAT THE ACTUAL RECALL PART IS STILL NOT AVAILABLE FROM FORD AND THAT ONLY AN INSPECTION WAS DONE PRIOR TO SALE. NOT AN ACTUAL REPAIR. THE RECALL HAD TO DO WITH ENGINE FIRES ! MAYBE ALL THESE CARS NEED TO BE OF THE ROAD.
Power train, Engine, Jul 5, 2017
WHILE PULLING OUT INTO TRAFFIC ON JULY 3, 2017, MOVING AT 30 MPH, THE ENGINE SUDDENLY LOST ALL POWER AND THE TRANSMISSION DOWNSHIFTED CAUSING THE CAR TO QUICKLY DECELERATE NEARLY CAUSING A REAR END COLLISION. THE ENGINE WARNING LIGHT INDICATED AN ENGINE FAULT REQUIRING IMMEDIATE SERVICE. THE ENGINE CONTINUED RUNNING BUT WITH HARDLY ANY ACCELERATION THEN LOSS OF POWER AND BUCKING. I PULLED TO SHOULDER AND WAS ABLE TO LIMP HOME ABOUT A MILE WITH ENGINE RUNNING ERRATICALLY ALL THE WAY. CALLED AAA AND HAD VEHICLE TOWED TO HAMMONASSET FORD IN MADISON CT FOR SERVICE ON JULY 4 2017. AWAITING RESPONSE FROM THEM AT THIS TIME.
Engine and engine cooling, Engine, Jun 29, 2017, fire
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES ERUPTED UNDERNEATH THE VEHICLE AND UNDER THE HOOD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE DRIVER NOTICED FLAMES COMING FROM UNDER THE HOOD AND FROM THE ENGINE COMPARTMENT. THE FRONT OF THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO WATERFORD TOWING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE. *LN *TR
Power train, Service brakes, Engine, Jun 8, 2017
"TAKATA RECALL"......I STOPPED BY 7-11 ATM TO GET SOME MONEY AND OTHER ITEMS...UPON RETURNING TO MY VEHICLE I NOTICED IT WOULD NOT START. THE DASHBOARD SAID IT WAS IN REVERSE EVEN THOUGH IT WAS IN PARK MODE. I SPEND APPROXIMATELY 3.5 HOURS ON THE PHONE WITH THE FORD MOTOR COMPANY TRYING TO GET SOME REAL HELP. AFTER NO SUCCESS, I WENT THRU THREE DIFFERENT CUSTOMER SERVICE REPS WHO WERE NOT KNOWLEDGEABLE ON HOW TO HANDLE A VEHICLE THAT WAS DISABLED, STUCK IN REVERSE AND WOULD NOT START. I ENDED UP CALLING AAA AND HAD IT TOWED TO MY OWN MECHANIC BECAUSE I CALLED THREE FORD DEALERSHIP STATED THAT IT WOULD BE AT LEAST 2-3 WEEKS BEFORE SOMEONE COULD CHECK OUT MY VEHICLE. IN ADDITION, THEY WERE NOT COOPERATIVE IN HELPING ME GET A RENTAL CAR EITHER AND STATED THEY WOULD NOT COVER THE COST OF RENTING A CAR. MY OWN MECHANIC WHO HAS SERVICED ALL MY VEHICLES AND THERE HAS NEVER BEEN AN ISSUE... ADVISED ME THAT THE BRAKE CABLE OR SOMETHING TO THAT EFFECT WAS BROKEN. I JUST DON'T UNDERSTAND HOW THAT IS POSSIBLE SINCE I JUST PURCHASED THE VEHICLE 10/2016. THIS IS THE SECOND TIME IN 9 MONTHS I'VE HAD ISSUES WITH FORD AND THEIR FAULTY PRODUCTS. APRIL 2017 FORD MOTORS SETTLED WITH ME OVER MY 2013 FORD FOCUS WHICH WAS IN AN OUT OF THE SHOP SINCE MARCH 2015. I'VE HAD TO GO THRU NUMEROUS AGENCIES TO GET ANY REAL HELP. I'VE SPOKEN WITH MY MECHANIC TODAY AND WAS GIVEN AN APPROX ESTIMATE OF $700 TO REPAIR AND MY CAR WON'T BE AVAILABLE UNTIL NEXT WEEK. IN ADDITION, IT'S COSTING $170 TO RENT A CAR TO GET BACK AND FORTH TO SCHOOL AND WORK UNTIL MONDAY. I AM LOOKING FOR FORD TO REIMBURSE ME FOR MY EXPENSES AND COST TO REPAIR MY VEHICLE. OR THE OTHER ALTERNATIVE IS TO BUY BACK THE VEHICLE. I WILL NEVER PURCHASE ANOTHER VEHICLE FROM FORD AGAIN.
Engine, Jun 6, 2017
TL* THE CONTACT'S HUSBAND OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PART FOR THE REMEDY WAS UNAVAILABLE. WHILE THE CONTACT'S HUSBAND WAS AT A STOP, THE CONTACT NOTICED THAT COOLANT LEAKED ONTO THE GROUND. UPON INSPECTION, THE CONTACT NOTICED THAT RADIATOR FLUID WAS LEAKING AND THE RESERVOIR COOLANT CAP WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 08/24/17*LJ *CN
Structure, Latches/locks/linkages, Engine, May 30, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/ LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN
Vehicle speed control, Engine, May 27, 2017
FEBRUARY 2017, VEHICLE IN MOTION, 50 MPH & SUDDENLY ALARM/ENGINE LIGHT & TEMP GAUGE WENT CRAZY, VEHICLE STALLS OUT FROM OVERHEATING IN LEFT LANE OF 2 LN HWY. ABLE TO CRUISE TO SHOULDER. KNEW IT WAS AN ISSUE W/ RADIATOR OR COOLANT FROM THE SMELL & WARNING ON DASH. IN CLOSE PROXIMITY OF STORE WHERE FRIEND WORKS SO WAITED 45 MIN TO COOL& VEHICLE DID START. ABLE TO NURSE IT OVER TO THE PARKING LOT THAT WAS 5MIN AWAY, ENG LIGHT STAYED ON. TIME OF INCIDENT WAS 8:00 PM VIEWING ENGINE UNDER BETTER LIGHT,COOLANT WAS CRITICALLY LOW.PURCHASED COOLANT FROM STORE WHERE REFILLED RESERVOIR, WAITED UNTIL HE WAS OFF WORK, 9:20 PM, SO CAN FOLLOW ME HOME IN CASE I NEED MORE ASSISTANCE. ARRIVE AT MY HOME WITHOUT INCIDENT, ENGINE LIGHT ON. IN FOLLOWING DAYS, I MONITOR COOLANT FOR 2 WEEKS& FIGURE ITS AN ISOLATED INCIDENT. ENGINE LT REMAINS ON FOR 7 DAYS. AFTER 3WKS, NEED TO TOP OFF COOLANT AS IT DROPS UNDER FILL LINE. I PURCHASED THIS VEHICLE @19KMI & TIME OF INCIDENT HAD 35K MILES. FEELING IT IS A BIT UNUSUAL TO HAVE THESE ISSUES AT SUCH LOW MILEAGE BUT IM NO EXPERT,FIGURED SOMETHING THAT NEEDS TO BE MONITORED REG AS THE TEMP GAUGE READS NORMAL/NO ENGINE/WARNING LIGHT HAS BEEN ON SINCE. I RECEIVED IN APRIL-SAFETY RECALL17S09/17V-209. I READ THAT REPAIR NOT AVAILABLE UNTIL LATE 2017& I WILL BE NOTIFIED BY FORD WHEN TO SCHED.SERVICE APPT FOR COOLING SYS.UPGRADE. HAVE NOT RCVD ANY FURTHER NOTICE & HAVE HAD TO TOP OFF THE COOLANT ONCE AGAIN.LETTER STATES TO "MAINTAIN PROPER COOLANT LEVEL TO REDUCE RISK OF OVERHEATING THAT CAN LEAD TO A FIRE" AM I REDUCING RISK ONLY? NOT ELIMINATING THIS RISK? IDID SOME RESEARCH, LEADING ME TO THIS COMPLAINT. I'M FINANCING THIS VEHICLE FOR $380/MTH & VERY UNHAPPY WITH THIS SITUATION & AM NOT SURE OF MY OPTIONS IF THERE IS NO RESOLUTION YET. I DO NOT WANT TO BREAK DOWN IN TRAFFIC AGAIN IF THERE IS A RISK OF REPEATING THE INITIAL INCIDENT, OR WORSE.
Power train, Engine, May 27, 2017
MY CAR IS HAVING SAME EXACT ISSUES AS REPORTED IN RECALL #14S17 YET MY VIN IS NOT INCLUDED. MY VEHICLE IS CURRENTLY STILL IN GARAGE, GOING ON 2 WEEKS NOW, AND THEY JUST TOLD ME 6 OUR OF 7 PARTS ARE COVERED UNDER MY WARRANTY YET 1 PART, THE WIRING ASSEMBLY EC SENSOR IS NOT AND WILL BE $800 TO FIX. MY VEHICLE LITERALLY WOULD STALL WHILE DRIVING AND HAD SEVERE HESITATION AFTER I TURNED IT OFF AND BACK ON. HOW CAN MY VEHICLE IN THE SAME YEAR BE EXPERIENCING SAME ISSUES AS THE RECALL BUT NOT BE INCLUDED IN THE RECALL BECAUSE OF MY VIN # AND NOW I'M RESPONSIBLE FOR THE $800? WE WERE HEADED TO LITTLE WASHINGTON, PA AND THE WHOLE RIDE UP WAS A HESITATION EVERY ONCE IN A WHILE WHILE DRIVING DOWN THE ROAD. THEN AT ONE POINT THE CAR JUST STALLED WHILE DRIVING. TURNED OFF AND BACK ON AND AT A RED LIGHT INTERSECTION, HIT THE GAS TO GO AND WOULD NOT MOVE. TURNED OFF AND BACK ON AND TOOK AWHILE FOR THE CAR TO GO BUT THANKFULLY WE MADE IT HOME AND IMMEDIATELY CALLED FORD AND MADE APPT AT CLOSEST DEALER TO TAKE IT TO. 2 WEEKS LATER AND IT IS STILL THERE. THE JUST CALLED 3 DAYS AGO TO TELL BE ABOUT THE PARTS AND NOT COVERED. I THEN CALLED FORD BACK AND LEFT MY CELL PHONE # TO CONTACT ME BACK SINCE I WAS IN THE OFFICE THIS WEEK AND THEY CALLED AND LEFT A MESSAGE ON HOME PHONE EXPLAINING THAT PART WAS NOT COVERED UNDER WARRANTY. I AM NOT PLEASED AT ALL WITH THE DEALER FIRST OFF THAT TOOK SO LONG AND LACK OF COMMUNICATION OR FORD FOR JUST SAYING OH WELL SUCK IT UP AND PAY IT. I SEARCHED INTERNET AND SAW THIS RECALL THAT MATCHED MY CAR'S EXPERIENCES TO A "T".
Engine, May 17, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COOLANT LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL OCTOBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Engine, Fuel/propulsion system, May 17, 2017
"TAKATA RECALL" EVEN THOUGH I NO LONGER HAVE THE CAR, HAD THEM REPOSSESSED IT. I MADE VERY CLEAR WHEN BUYING I WANTED A CAR I WOULD HAVE NO PROBLEMS WITH. I HAH JUST FILLED MY TANK WITH GAS ON MY WAY TO SEE MY PAIN MED DOCTOR 80 MILES AWAY FUEL SYSTEM QUIT, AT STATION, THIS IS AN IN CLOSED SYSTEM NOT SUPPOSED TO GO OUT BECAUSE MY CAR WAS STILL IN SHOP I MISSED ANOTHER APPOINTMENT WITH THIS DR. WHICH RESULTED IN ME BEING PUT INTO WITHDRAWALS FROM MEDICATION, HAD I DRIVEN THERE ANY SYSTEM HAD GONE OUT I WOULD HAVE LOST CONTROL ON HIGHWAY 287 TOWARDS WICHITA FALLS TX WHICH IS EXTREMELY HEAVY TRAFFIC. TWO TIMES MY LIFE WAS PLACED IN DANGER BECAUSE OF A RECALL I WAS NOT INFORMED OF. NOW FORD WHAT'S ME TO PAY FOR WHAT THEY DIDN'T GET FROM AUCTION I'M NOT PAYING FOR A CAR THAT NEARLY GOT ME KILLED TWICE AND I DON'T THINK THEY SHOULD PUT THIS AGAINST MY CREDIT. I'M CONSIDERING SUING AS THEY COST ME MY DOCTOR, THROUGH ME INTO WITHDRAWALS WHICH AT THE TIME WAS LIFE THREATENING BECAUSE OF HEALTH, AND POSSIBLY LOSING CONTROL ON HIGHWAY AT 70 MILES WHICH COULD HAVE COST ME MY LIFE, NOW THERE IS ANOTHER RECALL ABOUT ENGINE FIRES. STATIONARY FAILURE WITH FAR REACHING CONSEQUENCES.
Engine, May 16, 2017
ROUGHLY FOUR WEEKS AGO, I RECEIVED AN ALERT THAT MY CAR WAS OVERHEATING WHEN I WAS PARKED. I TOOK MY CAR IN TO FORD AND THEY TOLD ME THAT I NEED A NEW RESERVE BOTTLE AND CHARGED ME NEARLY $300. AT THIS POINT, THEY INSPECTED MY COOLANT SYSTEM AND TOPPED OFF MY COOLANT WHICH WAS LOW. TWO WEEKS LATER, I WAS GETTING ON THE FREEWAY AND I RECEIVED A SEVERE WARNING FOR OVER HEATING. MY CAR STARTED SHAKING AND AN ALARM WAS GOING OFF. I PULLED OFF THE FREEWAY TO OBSERVE THAT MY COOLANT BOTTLE WAS COMPLETELY EMPTY. I HAD MY CAR IN THE SHOP FOR NEARLY A WEEK BEFORE THEY DISCOVERED NOW THAT I NEED A NEW COOLANT BYPASS VALVE. I BELIEVE THAT FORD NEEDS TO EXPAND THEIR RECALL (17S09) TO INCLUDE THE ACTUAL ISSUE OF WHAT IS CAUSING THE LOCALIZED OVERHEATING, WHICH IS A LACK OF COOLANT FLOWING THROUGH THE ENGINE LEADING TO A CRACK IN THE CYLINDER HEAD. I HAVE TO SPEND NEARLY $900 TO FIX THIS PART ON A CAR BUILT IN 2014. FORD'S SOLUTION TO FIXING THE POSSIBLE CRACKED CYLINDER HEAD IS NOT TO ADDRESS THE ISSUE OF WHY THE COOLANT IS LEAKING, BUT TO INSTALL A SENSOR TO THEN MAKE OWNERS HAVE TO CONSTANTLY CHECK THEIR COOLANT SYSTEM. THIS IS NOT A FAIR SOLUTION TO THEIR PROBLEM. I DO NOT BELIEVE IT IS RIGHT TO MAKE OWNERS HAVE TO PAY FOR THE FAULTY COOLANT SYSTEM. THIS IS UNSAFE. MOST AVERAGE CONSUMERS ARE NOT MECHANICS AND WE SHOULD NOT BE SADDLED WITH HAVING TO CONSTANTLY MONITOR OUR COOLANT LEVELS BECAUSE FORD DEVELOPED A FAULTY COOLANT SYSTEM THAT COULD LEAD TO CYLINDER CRACKS THAT CAUSE ENGINE FIRES. I HAVE SPOKEN TO FORD CONSUMER RELATIONS AND THEY WERE NO HELP AT ALL. THEY COULD NOT EVEN EXPLAIN TO ME WHAT ITEMS THEY WOULD REIMBURSE FOR IN REGARD TO THIS RECALL. EVEN THOUGH THE RECALL LETTER STATES THEY WILL REIMBURSE FOR PREVIOUSLY PAID FOR COOLANT LEAK OR OVERHEATING REPAIR, THEY REFUSE TO ASSIST ME OR REIMBURSE ME FOR MY COOLANT AND OVERHEATING REPAIR. THIS IS NOT FAIR.
Engine, May 15, 2017, fire
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE ABOVE 5 MPH AND THE RPMS MALFUNCTIONED BY INCREASING AND DECREASING RAPIDLY. THE CONTACT STATED THAT HEAVY WHITISH, BLUE SMOKE EMITTED FROM THE EXHAUST. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON FOUR OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THERE WAS A RECALL INITIATED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) FOR THE EXACT SAME FAILURE, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Electrical system, Engine, May 15, 2017, fire
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE BURST INTO FLAMES AND THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND WAS DESTROYED. THE MANUFACTURER ADVISED THE CONTACT TO CALL HER INSURANCE COMPANY AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Engine, May 15, 2017
THE ENGINE OVERHEATING WARNING LIGHT CAME ON ABOUT TWO MILES DOWN THE ROAD WITH MODERATE DRIVING. PULLED OVER AND CHECKED THE COOLANT LEVEL AND IT IS LOW. ONE MONTH AGO, THE COOLANT LEVEL WAS CHECKED, IT WAS LOW AND IT WAS TOPPED OFF. THE COOLANT LEVEL SHOULD NOT GO DOWN IN ONE MONTH OF MODERATE DRIVING. ALSO, LOOKING UP INFO ON THE 2014 FORD ESCAPE, THERE IS A HISTORY OF COOLANT AND OVERHEATING ISSUES. THERE IS A DANGER OF FIRE OR THE ENGINE BLOCK CRACKING. FORD'S ANSWER WAS TO INSTALL A DETECTOR TO TELL CAR OWNER'S WHEN THE COOLANT LEVEL IS LOW. THIS IS UNACCEPTABLE. PLEASE DO SOMETHING.