2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: power train
481 reports, newest first. Show all
Power train, Engine, Oct 14, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER GWINNETT PLACE FORD LOCATED AT 3230 SATELLITE BLVD, DULUTH, GA 30096, (404) 418-6877, WHERE IT WAS DIAGNOSED WITH NEEDING TRANSMISSION TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED SHE ATTEMPTED TO CONTACT MANUFACTURER BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Power train, Oct 13, 2020
I WAS DRIVING AND THE TRANSMISSION POPPED OUT OF GEAR WHILE DRIVING AND THEN JUST STOPPED WORKING AND THE CAR WAS UNABLE TO BE DRIVEN AND HAD TO BE TOWED.
Power train, Oct 12, 2020
BACKING OUT OF A PARKING SPACE. SHIFTED TRANSMISSION INTO DRIVE . VEHICLE CONTINUED BACKING UP. INDICATOR ON DASH STILL READ REVERSE. PUT VEHICLE IN PARK. TURNED OFF ENGINE. VEHICLE COULD STILL ROLL. CALLED TOW TRUCK. FORD DEALER FOUND SHIFT CABLE BROKEN AT TRANS MOUNT. INSTALLED NEW SHIFT CABLE INTER LOCK BUSHING AND COVER. I FOUND A RECALL ON THAT BUT THEY TELL ME MY VEHICLE IS NOT COVERED UNDER THAT..
Power train, Oct 7, 2020
THE DEALER CLAIMED THEY FIXED THE VEHICLE TODAY. THEY INDICATED THAT THE DRIVER SIDE AXLE WAS BROKEN. THE VEHICLE WAS ABLE TO FREE-WHEEL WHILE IN THE 'PARK' POSITION. THE ISSUE WAS NOT THE TRANSMISSION BUT THE DRIVER SIDE AXLE / CV JOINT. DEALER IS: GANLEY CHRYSLER DODGE JEEP RAM; 310 BROADWAY AVE, BEDFORD, OH 44146
Power train, Oct 7, 2020
CAUSE OF FAILURE IS BELIEVED TO BE TRANSMISSION FAILURE (MILEAGE 96,649). CUSTOMER WAS DRIVING THE VEHICLE (CITY STREET; APPROXIMATELY 35MPH) AND THEN SUDDENLY THE ENGINE STARTED REVVING (SIMILAR TO THE CAR BEING IN NEUTRAL) AND THE VEHICLE SPEED STARTED TO SLOW DOWN (DUE TO THE TRANSMISSION NOT PROVIDING FORWARD MOMENTUM). THE VEHICLE WAS PULLED OVER TO A SIDE STREET SO IT COULD BE PARKED AND SAFELY REMOVED FROM VEHICLE TRAFFIC. THE VEHICLE IS BEING ASSESSED BY THE DEALER WE PURCHASED IT FROM (GANLEY CHRYSLER DODGE JEEP RAM, 310 BROADWAY AVE, BEDFORD, OH 44146). I HAVE READ THAT OTHER OWNERS OF 2014 FORD ESCAPES HAVE HAD SIMILAR PROBLEMS AND CONCERNS WITH THEIR TRANSMISSIONS. I WOULD LIKE TO KNOW IF FORD IS GOING TO ISSUE A RECALL REGARDING THIS TRANSMISSION.
Power train, Engine, Sep 25, 2020
SMOKE WAS COMING OUT OF THE TAIL PIPE. TURBO WAS REPLACED. A FEW MONTHS LATER CAR WOULD NOT ACCELERATE PAST 20MPH. TRANSMISSION WAS REPLACED.
Power train, Sep 24, 2020
VEHICLE BEGAN STALLING WHEN PULLING OUT FROM A STOP LIGHT. IT THEN SURGED FORWARD AND STALLED AGAIN. MANAGED TO GET IT INTO A PARKING AREA AND OFF THE HIGHWAY. HAD TO BE TOWED TO A DEALERSHIP. INFORMED IT NEEDS A NEW TRANSMISSION. HAS LESS THAN 76000 MILES.
Power train, Sep 24, 2020
TRANSMISSION NEEDS REPLACED AFTER 80,000 MILES. THE VEHICLE WAS IN MOTION ON THE INTERSTATE AND ALL FORWARD MOTION STOPPED WHILE THE ENGINE RAN AT A HIGH RPM. BRAKED THE CAR TO A STOP THEN TRIED TO MOVE FORWARD BUT THE TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR. HAD TO BE TOWED. TWO DIFFERENT MECHANICS AND THE TWO TRUCK DRIVER SAID THIS IS COMMON WITH 2014 ESCAPES. COST FOR TRANSMISSION REPLACEMENT WILL BE $6,000
Fuel system, Gasoline, Power train, Sep 21, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER VEHICLE START-UP, THE VEHICLE STALLED SOON AFTER ACCELERATING. THE CONTACT STATED THAT THE OIL AND BATTERY WARNING LIGHTS WERE ILLUMINATED ONCE THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL TO THE FLOOR FOR THE VEHICLE TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY WITH THE ACCELERATOR PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT HAD THE VEHICLE TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239) HOWEVER, THE MECHANIC WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO WAS ALSO UNABLE TO DIAGNOSE THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 128,000.
Power train, Engine, Fuel/propulsion system, Sep 17, 2020
I TOOK MY CAR TO A FORD DEALSHIP TO FOR A RECALL. THE RECALL WAS 17S09, A COOLANT LEVEL SENSOR INSTALLATION. WHEN I PICKED MY VEHICLE UP AND DROVE IT HOME, THE NEXT DAY MY CHECK ENGINE LIGHT CAME ON, SO I BROUGHT IT BACK. THEY THEN REPLACED A LEAKING COOLANT LINE TO DEGAS BOTTLE. A FEW DAYS LATER I TURNED ON MY VEHICLE TO GO SOMEWHERE AND BEFORE EVEN LEAVING MY BLOCK, MY CHECK ENGINE LIGHT CAME ON AGAIN AND INSTANTLY STARTED OVER HEATING. I WAS LUCKILY DOWN THE STREET FROM MY HOME SO I MANAGED TO GET IT BACK TO MY HOUSE, BUT I WAS AFRAID TO DRIVE IT SO I HAD IT TOWED TO THE DEALERSHIP FOR A THIRD TIME. THEY DIDN'T MAKE ANY NOTES ON THAT VISIT SO I'M NOT SURE WHAT HAPPENED BUT WHEN I PICKED IT UP THEY STATED I NEEDED TO PAY FOR SERVICES BECAUSE THEY NOTICED A LEAK IN MY HEATER HOSE AND THE SERVICE WAS GOING TO COST OVER $3000! MY CAR WAS PERFECTLY FINE BEFORE TAKING IT IN FOR A RECALL. I WISH I WOULD HAVE NEVER BROUGHT IT IN BECAUSE WHEN I TRIED TO MAKE A COMPLAINT ABOUT HOW MY CAR WAS SERVICED AND WHAT THEY DID TO IT, I HAD NO LUCK GETTING ANY HELP OR ASSISTANCE BUT I KNOW THE RECALL PUT MY CAR IN A WORSER CONDITION. MY VEHICLE HAD NEVER OVER HEATED BEFORE AND A FEW DAYS AFTER GETTING THIS RECALL IT OVER HEATED AS SOON AS I TURNED IT ON.
Power train, Sep 14, 2020
I WAS DRIVING TO WORK AND WHILE SLOWING DOWN FOR A STOP LIGHT MY CAR STARTED SHAKING AND JERKING PRETTY VIOLENTLY. I NEEDED TO GET TO WORK SO I KEPT DRIVING AND AT THE NEXT LIGHT THE SAME THING HAPPENED ONLY MORE EXTREME AND THEN THE CAR STOPPED. I STARTED THE CAR BACK UP VERY EASILY SO I KEPT GOING. NO ENGINE OR TRANSMISSION LIGHT CAME ON THE DASH SO I DIDN'T THINK IT WAS THAT BAD. THE NEXT LIGHT CAME AND THE CAR WOULD START BUT IT WOULDN'T GO ANYMORE. AGAIN NO LIGHTS CAME ON THE DASH SO I HAD ZERO WARNING WHATSOEVER AND I WAS STRANDED AT THAT STOPLIGHT. HAD TO CALL THE COPS BECAUSE I WAS BLOCKING TRAFFIC AND PAY FOR A TOW TRUCK AND THE DEALERSHIP I BROUGHT IT TO SAID IT WAS A BAD TORQUE CONVERTER AND THAT IT'S A COMMON ISSUE. IF THIS IS A COMMON ISSUE I SHOULD NOT BE HAVING TO DEAL WITH THIS WITH ZERO WARNING AND A NEW TRANSMISSION IS SO EXPENSIVE. JUST THE FACT THAT THEY STRAIGHT UP TOLD ME THIS IS A COMMON ISSUE AND THERE'S NO RECALL ON IT MAKES ME NOT WANT TO BUY ANOTHER FORD AGAIN EVEN THOUGH I DO LOVE MY CAR.
Power train, Sep 9, 2020
VEHICLE HAS HAD HARD SHIFTS BUT SEEMED TO BE OK. HAD DEALER CHECK IT OUT ABOUT A YEAR AFTER PURCHASE. TOOK VEHICLE IN ON ABOVE DATE FOR ROUTINE MAINTENANCE AND RECALL. WAS NOTIFIED BY DEALER THERE WAS A LEAK, POSSIBLY OIL AND THEY NEEDED TO CHECK. CHARGED ME $140 FOR DIAGNOSTIC OF LEAK. WAS NOTIFIED NEXT BUSINESS DAY, WHICH WAS 4 DAYS LATER DUE TO HOLIDAY WEEKEND THAT IT WAS A TRANSMISSION LEAK FROM A BAD SEAL AND THEY WOULD HAVE TO REMOVE TRANSMISSION AND "CRACK OPEN THE TRANSMISSION TO GET TO MD REPLACE THE SEAL". STATED IT WAS GOING TO COST ME $1750. I ASKED WHY THE SEAL WENT BAD AS THE VEHICLE ONLY HAS 15,000 MILES ON IT AND HAS BEEN SERVICED AAT FORD DEALERS ONLY, IN ACCORDANCE WITH MANUFACTURER RECCOMMENDATIONS. THEY STATED THEY DIDNT KNOW BUT MY VEHICLE IS OUT OF WARRANTY. I WENT TO FORD'S WEBSITE CUSTOMER SERVICE CHAT AND THEY HAD NO ANSWER OTHER THAN IM OUT OF WARRANTY AND WOULD OFFER NO HELP. I ASKED IF I COULD SPEAK TO SOMEONE AND THEY RESTATED THEY WONT HELP ME AS IM OUT OF WARRANTY.
Power train, Electrical system, Engine, Sep 2, 2020
IN 2014, I BOUGHT A NEW FORD ESCAPE FROM RHINEBECK FORD IN RHINEBECK NY. IT REMAINED IN PRISTINE CONDITION UNTIL ITS UNTIMELY 'DEATH' ON AUGUST 10, 2020. PRIOR TO AUGUST 10, IT WAS BACK AT THE DEALERSHIP APPROXIMATELY 15 TIMES TO ADDRESS SAFETY RECALLS. ON AUGUST 10 MY WIFE, SON AND NIECE BROKE DOWN IN THE MIDDLE OF THE ROAD. WE BROUGHT THE CAR TO RHINEBECK FORD. AFTER EXAMINING THE CAR, WE WERE TOLD THAT THE ENGINE AND CYLINDERS HAVE COOLANT IN THEM, AND THE TRANSMISSION IS FULL OF METAL FILINGS. BOTH OF THESE ISSUES COMBINED MEAN THAT THE CAR IS DISEASED; HOWEVER RHINEBECK FORD IS STILL IN THE PROCESS OF CREATING A COMPREHENSIVE LIST OF THE CAUSE OF DEATH. FORTUNATELY THESE DANGEROUS DEFECTS DID NOT RESULT IN INJURY TO MY FAMILY BUT THEY CERTAINLY DO REPRESENT A SERIOUS SAFETY RISK. ON AUGUST 10, THE CAR HAD APPROXIMATELY 108,000 MILES ON IT. I WAS SOLD A DEFECTIVE AND UNSAFE VEHICLE AND FORD MOTOR COMPANY IS NOT WILLING TO MAKE THIS RIGHT. I MADE NUMEROUS PHONE CALLS TO FORD CORPORATE OFFICES AND WAS TOLD THAT SINCE THE WARRANTY WAS EXPIRED AND THERE ARE NO ACTIVE RECALLS PERTAINING TO DEFECTIVE TRANSMISSIONS OR ENGINES THAT THEY WOULD NOT STAND BY THEIR PRODUCT.
Power train, Sep 2, 2020
MY LINKAGE TO MY POWER TRAIN STICKS AND WILL JUMP FROM DRIVE TO SPORT MODE WHEN I AM DRIVING AND HAVENT TOUCHED THE SHIFTER AT ALL. ITS HARD TO GET MY CAR INTO NEUTRAL AND HARDER TO PUT IT INTO PARK. I RARELY CAN GET IT TO GO INTO DRIVE AND HAVE TO PUT IT INTO SPORT AND IT WILL STILL JUMP GEARS. I CAN BE GOING HIGHWAY SPEEDS AND I CAN SEE THE GEARS JUMP FROM DRIVE TO SPORT. ALMOST IMPOSSIBLE TO SHIFT FROM GEAR TO GEAR.
Power train, Engine, Sep 1, 2020
MY CAR IS SPORADICALLY SPEWING ANTI-FREEZE FROM THE OVERFLOW TANK. I HAVE TAKEN IT TO 3 LOCAL MECHANICS AND 1 FORD DEALERSHIP AND NO ONE HAS BEEN ABLE TO FIND A REASON FOR THIS. I HAVE NOTICED THIS OCCURS IF I AM DRIVING AROUND FOR A LONG TIME WITH THE A/C OFF. THE LEAKING IS COMING FROM MY COOLANT OVERFLOW TANK'S AIR VENTILATION. ANTI-FREEZE DOES NOT LEAK OUT WHILST DRIVING THE VEHICLE, BUT ONLY WHEN I PARK AND SHUT IT OFF. THE MECHANICS HAVE DONE SEVERAL PRESSURE TESTS WHICH ALL CAME BACK NORMAL. DECEMBER 2019 MY COOLANT LIGHT CAME ON FOR THE FIRST TIME SINCE OWNING THE CAR FOR 2 YEARS AND I WAS NEEDING TO PUT A SMALL AMOUNT OF ANTI-FREEZE IN EVERY MONTH. SINCE JULY 2020 IT HAS BEEN OVERFLOWING AND LEAKING EVERY WEEK IT SEEMS. I WOULD AVERAGE I GO THROUGH 2-3 CUPS OF ANTI-FREEZE EVERY 1-2 WEEKS. WHEN PARKING AND TURNING OFF THE CAR THE OVERFLOW TANK HAS ANTI-FREEZE FILLED TO THE TOP, BUT NOT QUITE COMING OUT OF THE CAP. I AM ATTACHING SOME IMAGES OF MY OVERFLOW TANK.
Power train, Aug 27, 2020
THE TRANSMISSION FAILED AT 94,000 MILES. I AM HAVING TROUBLE FINDING A TRANSMISSION THAT HAS NOT FAILED.
Power train, Aug 17, 2020
HEY MY ENGINE COOLANT IS RUNNING I JUST BROUGHT THE CAR 3 WEEKS AGO AND CONSTANTLY HAVE TO FILL IT WITH COOLANT I THINK THIS IS A MAJOR PROBLEM THE CAR HAS 95000 MILES ON IT THIS SHOULDNT BE A PROBLEM ALREADY
Power train, Aug 17, 2020
THE BUSHING CABLE THAT CONNECTS TO THE TRANSMISSION TO SHIFTER HAD TO BE REPLACED. THERE IS A RECALL ON 2013/2014 MODELS BUT MINE WAS NOT INCLUDED. I FEEL THAT MINE SHOULD BE COVERED UNDER THAT RECALL AND WAS FIXED AND DIAGNOSED BY A AUTHORIZED FORD DEALERSHIP . THE VEHICLE WAS STATIONARY AND WOULD NOT SHIFT INTO GEAR ALTHOUGH THE GEAR SHIFT WAS MOVABLE. VEHICLE HAD TO BE TOWED ON SKIDS
Power train, Aug 12, 2020
MY VEHICLE BEGAN TO EXHIBIT SIGNS OF A FAILING TRANSMISSION AT 60,000 MILES. SHIFTING WAS DIFFICULT, PARTICULARLY BETWEEN 1ST AND 2ND GEAR. A FEW TIMES, IT FAILED TO SHIFT FROM PARK TO REVERSE AT ALL. I HAD FORD LOOK AT IT, AND THEY RECOMMENDED REPLACING THE TRANSMISSION. WHEN I TOOK IT IN, I WAS AROUND 60,500 MILES, 500 MILES OVER MY POWER TRAIN WARRANTY. THEY QUOTED A $7,000 FIX. I HAD OWNED THE VEHICLE FOR LESS THAN 2 YEARS, AND IT WAS LESS THAN 4 YEARS OLD. WHILE I HAD RECORDS, INCLUDING A CLAIM NUMBER, FOR ANOTHER FORD CUSTOMER WITH THE SAME TRANSMISSION (IN THE FUSION) AND SAME ISSUES, THEY COVERED 2/3 OF THAT CUSTOMER'S REPAIR AND REFUSED TO COVER A DIME OF MINE. AFTER BEING DISMISSED, IGNORED, AND ULTIMATELY PLACATED SEVERAL TIMES BY FORD REPRESENTATIVES, I FINALLY WAS FORCED TO TAKE IT TO A THIRD-PARTY MECHANIC, WHO REPLACED MY TRANSMISSION AT 61,000 MILES FOR $4,000. DESPITE HAVING A REFURBISHED TRANSMISSION IN MY VEHICLE NOW, I STILL EXPERIENCE TRANSMISSION ISSUES FROM TIME TO TIME (DIFFICULTY SHIFTING, HARD SHIFTING ON FREEWAY, ETC.). IN THE END, THIS TRANSMISSION IS FAULTY AT BEST, AS FORD'S ONLY TRANSMISSION MODEL WITHOUT A RECALL *YET*. WHILE FORD INDICATES THEY HAVE NO OFFICIAL DOCUMENTED ISSUES WITH THE 6F35 TRANSMISSION, A SIMPLE GOOGLE SEARCH REVEALS THAT TRANSMISSION FAILURE IS THE #1 ISSUE REPORTED BY CONSUMERS WITH THE FORD ESCAPE. AS A YOUNG PROFESSIONAL WORKING IN RESEARCH, I RECOGNIZE THAT INTERNET SEARCHES CAN BE MISLEADING. TO BE THOROUGH, I CHECKED OVER 20 DIFFERENT FORD CONSUMER PAGES AND OF THOSE PAGES, EVERY SINGLE ONE SHOWED A SIGNIFICANTLY HIGHER REPORT OF TRANSMISSION ISSUES THAN ANY OTHER ISSUE, WITH THE AVERAGE MILEAGE OF THESE ISSUES OCCURRING AROUND 50,000 ' 70,000 MILES. IT IRRESPONSIBLE AND UNACCEPTABLE FOR FORD TO HAVE NO OFFICIAL DOCUMENTED ISSUES ON FILE REGARDING THE 6F35 TRANSMISSION.
Power train, Aug 12, 2020
I TURNED ONTO A HIGHWAY AND MY TRANSMISSION FAILED WITHOUT WARNING, LEAVING MY VEHICLE INOPERABLE.
Power train, Aug 6, 2020
[XXX] FORD MOTOR COMPANY 2014 FORD ESCAPE, EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION FAILED OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Aug 4, 2020
WHILE TRAVELING ON A TWO LANE STATE ROAD AT APPROX.45 MPH. AT NIGHT. A CLUNKING NOISE BEGAN NEAR THE FRONT OF THE VEHICLE. SECONDS AFTER HEARING THE CLUNKING NOISE, THE VEHICLE STALLED WHILE STILL TRAVELING AROUND 35 MPH. WHEN I TRIED TO PULL OVER TO THE SIDE OF THE ROAD I NOTICE A LOSS OF POWER STEERING AND BRAKES. I WAS ABLE TO COAST ON TO THE BREAKDOWN LANE. HAVING ONLY SECONDS TO REMOVE THE VEHICLE FROM THE DARK ROADWAY AND SAFELY STOP WITH OUT STRIKING ANYTHING OR BODY WAS TERRIFYING. THE VEHICLE DID RESTART BUT WHEN SELECTING DRIVE IT WOULD NOT MOVE. IT ALSO WOULD NOT BACK UP WHEN SELECTING REVERSE. THE VEHICLE HAD TO BE TOWED TO A REPAIR SHOP. I WAS TOLD THE NEXT DAY BY THE REPAIR SHOP THE TRANSMISSION FAILED, AND HAD TO BE REBUILT OR REPLACED. I CALLED MFG. CUSTOMER SERVICE AND EXPLAINED WHAT HAPPENED BECAUSE THERE WAS A 60000 MILE POWERTRAIN WARRANTY . HOWEVER THE VEHICLE HAD 64,816 CURRENTLY. THEREFORE I HAD TO PAY $ 2295 FOR THE TRANSMISSION REBUILD.
Power train, Jul 24, 2020
WHEN PUTTING THE CAR FROM REVERSE TO DRIVE THE TRANSMISSION IS SLAMMING INTO GEAR CAUSING STRESS ON THE 'SNAP RING' WHICH CAUSES A CATASTROPHE FAILURE OF THE TRANSMISSION. MY VEHICLE HAS 26,120 MILES ON IT AND I READ THAT THIS ISSUE HAPPENS ON A REGULAR BASIS WITH THE 6F35 TRANSMISSION, AND GENERALLY AT 70K, AND IF REBUILT IT MAY STILL RE-OCCUR.
Power train, Jul 20, 2020
STARTED TO HEAR A HUMMING NOISE WHILE DRIVING DOWN THE STREET AFTER TURNING LEFT FROM A LIGHT THE CAR STARTED TO DECELERATE. THE CAR SEEMED LIKE IT DIDN'T HAVE ANY ENERGY SO I PULLED OVER TO STOP AND CUT THE CAR OFF. ONCE RESTARTED THE CAR STARTED TO DRIVE LIKE NORMAL SHORTLY THEN BEGAN TO DECREASE SPEED AGAIN. AT THAT MOMENT I MADE A RIGHT TURN INTO A DRIVEWAY AND THE TRANSMISSION FAULT SERVICE NOW LIGHT CAME ON. CAR ONLY HAD 96,000 MILES ON IT AND SERVICE MANUAL SAYS CHECK AT 115,000. CAR WAS TOWED TO TOMBALL FORD WHERE I WAS TOLD I NEEDED A TRANSMISSION REPLACEMENT. I'M UNSURE WHY THIS HASN'T BEEN RECALLED YET DUE TO THE HIGH AMOUNT OF COMPLAINTS WITH THE SAME COOKIE CUTTER ISSUES. IT'S VERY UNFORTUNATE THAT WE ARE THE ONES WHO HAVE TO BE PUT IN DANGER AND ENDURE FINANCIAL HARDSHIPS FOR A CAR WITH PREVALENT ISSUES.
Power train, Fuel/propulsion system, Jul 19, 2020
2014 FORD ESCAPE WITH 88K MILES EXPERIENCED AMBER AND THEN RED SERVICE TRANSMISSION LIGHT IN LESS THAN 12 HOUR PERIOD. WHILE DRIVING THE CAR TRANSMISSION WOULD NO LONGER SHIFT GEARS, CAUSING A HAZARDOUS SITUATION AT HIGHWAY SPEEDS. ENGINE RPM WOULD RACE CLOSE TO MAXIMUM AND CAR WOULD NOT MAINTAIN SPEED. DRIVER SHIFTED TO NEUTRAL AND MOVED TO THE SIDE OF THE ROAD. FORD OBVIOUSLY KNOWS THEY HAVE A PROBLEM WITH THIS TRANSMISSION. FORD HAS EXTENDED THE WARRANTY ON CARS WITH SIMILAR TRANSMISSION, BUT NOT ON THE ESCAPE. TRANSMISSION REPAIR SHOP LOT AND OVERFLOW LOT WAS FULL OF FORD ESCAPES THAT NEEDED TO HAVE THE TRANSMISSION REBUILT. MANY ESCAPES HAD BEEN WAITING FOR WEEKS AS THE OWNERS DON'T HAVE THE $3200-3400 NEEDED TO REPAIR.