2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: power train
481 reports, newest first. Show all
Power train, Dec 31, 2019
I WAS DRIVING ON A CITY STREET. I WAS STOPPED AT A RED LIGHT AND COULD NOT ACCELERATE PAST 33 MPH WITH THE SPEED LIMIT BEING 45 MPH. I IMMEDIATELY BECAME CONCERNED FOR MY SAFTEY AND PULLED OFF ON A SIDE STREET STILL GOING 33 MPH AND NOT ABLE TO ACCELERATE ANY FASTER. ONCE STOPPED, I HAD A DASHBOARD MESSAGE APPEAR SAYING "TRANSMISSION FAULT". IT WOULD NOT GO INTO MOTION AT THIS POINT AFTER PULLING OVER TO STOP. I HAD THE VEHICLE TOWED TO A LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED BY MY SERVICE ADVISOR THAT THE FLUID WAS BROKEN DOWN PER THEIR TRANSMISSION TECHNICIAN AND THAT THERE ARE METAL SHAVINGS IN THE SYSTEM. HE TOLD ME I SHOULD HAVE CHANGED FLUID EVERY 30K MILES. THE COMPLAINT I HAVE AGAINST FORD IS THAT MY DRIVERS MANUAL STATES TO REPLACE TRANSMISSION FLUID AT 150K MILES. I AM NOW FACED WITH HIGH REPAIR COST THAT DOES NOT LINE UP WITH FORD'S RECOMMENDED MAINTENANCE. FOLLOWING THE SERVICE MANUAL GOT ME A HIGH COST REPAIR AND FORD IS NOT STANDING BY THEIR PRODUCT. ADDITIONALLY, THIS COULD HAVE PUT ME IN A MORE DANGEROUS SITUATION IF I WAS ON THE HIGHWAY SINCE I LIVE IN A MAJOR METRO AREA OF THE COUNTRY. IF THERE IS A FAULTY TRANSMISSION GOING BAD BEFORE THEIR SERVICE SCHEDULE, THEY SHOULD RECALL THEM FOR THE CUSTOMER'S SAFETY.
Power train, Dec 30, 2019
WHILE IN MOTION, ON EITHER A CITY STREET OR ON A FREEWAY. FROM EITHER IN A SLOW STOP AND GO ACCELERATION WHILE IN CITY TRAFFIC THE TRANSMISSION SLIPS AND THEN CATCHES IN A JERKING A EFFECT CAUSING THE TRANSMISSION TO PAUSE AND THEN CATCH. THIS IS ALSO WILL HAPPEN ON THE FREEWAY IN THE EVENT OF A QUICK ACCELERATION TO AVOID CHANGE IN THE TRAFFIC OR SOMETHING IN THE ROAD.
Power train, Engine, Dec 27, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AND PULLING INTO A PARKING SPOT, THE VEHICLE SHUT OFF AND WAS TOWED TO THE CONTACT'S HOME. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BUT IT SHUT OFF AGAIN. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF PRINCE GEORGE (4500 WHITEHILL BLVD, PRINCE GEORGE, VA 23875, (877) 331-9405). THE CONTACT WAS ADVISED TO USE ROLLING STOPS TO AVOID THE VEHICLE SHUTTING OFF. THE VEHICLE SHUT OFF IN THE DEALER'S PARKING LOT. THE DEALER REPLACED THE OXYGEN SENSORS AFTER PERFORMING A SMALL TEST DRIVE. IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER FOR ALMOST TWO WEEKS. THE TOTAL COST FOR THE REPAIRS WAS OVER $4,200. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING REPAIRS. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS INVALID.
Power train, Dec 19, 2019
AFTER PULLING ONTO THE HIGHWAY, I ATTEMPTED TO ACCELERATE MY AUTOMATIC 2014 FORD ESCAPE. MY ENGINE REVVED, BUT I HAD NO ACCELERATION. IT SOUNDED AS IF I WAS IN NEUTRAL. I TRIED TO SHIFT GEARS, BUT THE ISSUE PERSISTED AS MY CAR NEARLY CAME TO A HALT ON THE BUSY HIGHWAY. I WAS ABLE TO MAKE IT TO THE RIGHT LANE EVEN THOUGH IT PUT ME IN FRONT OF AN ONRAMP AND GUARD RAIL. I WAS BEGINNING TO LOSE ANY FORWARD MOMENTUM TO THE POINT THAT MY CAR WAS SLIPPING BACKWARD. I PUSHED THE BRAKE. I WAS ABLE TO QUICKLY TURN OFF MY CAR, TURN IT BACK ON, AND ACCELERATE A FEW FEET BEFORE I LOST ACCELERATION AGAIN. I DID THIS 3 TIMES BEFORE BEING ABLE TO SAFELY PULL OFF THE HIGHWAY PAST THE ONRAMP AND GUARDRAIL. I WAS ABOUT 15 MINUTES FROM MEETING UP WITH MY HUSBAND AND TWO YOUNG GIRLS TO TRAVEL FURTHER ONTO A BUSY HIGHWAY TOWARD FRIDAY AFTERNOON BOSTON TRAFFIC. I FEEL FORTUNATE THAT THE TIMING WAS WHAT IT WAS, BUT UNFORTUNATELY, THE ISSUE WAS MY TRANSMISSION FAILED AT ONLY 92,000 ON A VEHICLE FROM 2014. I JUST HAD THE VEHICLE IN THE MECHANIC SHOP ON THE TUESDAY PRIOR TO THIS FRIDAY EVENT, AND WAS TOLD THERE SHOULD BE NO ISSUES TAKING IT ON THE HIGHWAY FOR A TRIP WITH THE FAMILY. MY VEHICLE WAS TOWED TO THE LOCAL VIP FOR AN ASSESSMENT. WE WERE TOLD IT WAS LIKELY THE TRANSMISSION, WHICH THEY SAID WAS A "KNOWN ISSUE" IN THIS MAKE AND MODEL. FUMING AT THE THOUGHT OF THIS BEING A "KNOWN ISSUE" AND UNDERSTANDING THE IMPLICATIONS OF THIS COST, I DID A QUICK SEARCH. SURE ENOUGH, THERE ARE MYRIAD PEOPLE THAT HAVE EXPERIENCED THIS AT 40,000, 70,000 AND 90,000 MILES ON THIS SAME MAKE AND MODEL. WE HAD IT TOWED TO OUR LOCAL MECHANIC WHO ASSESSED IT INDEPENDENTLY OF VIP AND SHARED AGAIN THAT THIS IS A "KNOWN ISSUE" WITH THIS MAKE AND MODEL. I HAVE TO WONDER WHY THIS "KNOWN DANGEROUS ISSUE" HAS NOT PROMPTED A RECALL. HAPPY TO PROVIDE MY BILL FOR THE REPAIR, WHICH WILL TAKE PLACE 12/30. *JS
Power train, Dec 18, 2019
2014 FORD ESCAPE-79K MILES- WHILE DRIVING THE CAR WOULDN'T GIVE POWER AND HESITATED WHEN TRYING TO TAKE OFF. ALSO PUTTERED AND EVENTUALLY DIDN'T WANT TO DRIVE AT ALL. I HAD TO SHUT OFF THE CAR IN THE MIDDLE OF THE ROAD AND RESTART IT TO GET IT TO MOVE AND EVENTUALLY MADE IT HOME DOING THIS SEVERAL TIMES. THANKFULLY I WAS NOT ON THE HIGHWAY AS IT WOULD HAVE BEEN A COMPLETE DISASTER. TOOK THE CAR TO MY MECHANIC THE NEXT MORNING, MECHANIC INFORMED ME THE TRANSMISSION FLUID LEVEL WAS FULL BUT TRANSMISSION HAD FAILED. SAID THIS IS RARE FOR A FAIRLY UNUSED CAR WITH LOW MILES BUT COMMON PROBLEM IN FORD ESCAPES. I LEFT THE MECHANIC IN TEARS WITH A $125.00 FEE AND A $3,500 QUOTE TO HAVE IT REPAIRED. WORKING ON THOSE FUNDS NOW TO REPAIR THE CAR, WHICH IS NOT YET PAID OFF. IF IT WAS I WOULD TRADE IT IN AND NEVER GET ANOTHER FORD AGAIN. INCREDIBLY FRUSTRATING. I'VE HAD A HONDA ACCORD WITH 200K+ MILES AND THIS NEVER HAPPENED. ALONG WITH MY TOYOTA HIGHLANDER. FORD NEEDS TO DO SOMETHING AND RECALL THIS ISSUE ALONG WITH REIMBURSEMENTS BECAUSE THIS IS INSANE.
Power train, Dec 16, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS PULLING INTO A PARKING LOT, THE TRANSMISSION DID NOT SHIFT INTO PARK, WHICH CAUSED THE VEHICLE TO ROLL. THE CONTACT STATED THAT THE GEAR SHIFT WAS IN PARK AT THE TIME OF THE FAILURE. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE SHUT OFF AND WAS TOWED TO ROMANO FORD (315-637-4491, LOCATED AT 5431 N BURDICK ST, FAYETTEVILLE, NY 13066) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND NOT UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Power train, Dec 6, 2019
2014 FORD ESCAPE TRANSMISSION FAILED WHILE DRIVING IN TRAFFIC, IT LURCHED HAD WE BEEN ON A FREEWAY WE ARE CERTAIN THIS WOULD HAVE BEEN CATASTROPHIC.
Power train, Dec 5, 2019
WASTEGATE SOLENOID NEEDS REPLACED, WE HAVE REPLACED SO MANY PARTS ON THIS VEHICLE AND HAD TO HAVE THE TRANSMISSION REPLACED AS WELL. WE SHOULD NOT HAVE THIS MANY PROBLEMS WITH A VEHICLE THAT'S ONLY 5 YEARS OLD. WE ALSO HAD TO REPLACE THE TRANSMISSION SHIFTER CABLE AFTER IT LEFT OUR VEHICLE COMPLETELY DISABLED IN A TOWN AN HOUR AWAY FROM OUR HOME. WE'VE ALSO REPLACED THE COOLANT BYPASS SOLENOID. THESE ARE ALL KNOWN ISSUES AND SHOULD HAVE BEEN COVERED BY A RECALL BUT OUR VEHICLE, EVEN THOUGH IT MATCHES THE RECALL SPECS EXACTLY, OUR VIN # WAS NOT LISTED ON THE SHOPS OASIS SHEET SO WE'VE PAID FOR ALL OF THIS OUT OF OUR OWN POCKET. FORD NEEDS TO DO THE RIGHT THING AND REIMBURSE EVERYONE THAT HAS HAD TO DEAL WITH THESE ISSUES AND PAY OUT OF THEIR OWN POCKET FOR A KNOWN ISSUE THAT HAVE BEEN RECALLED ON SEVERAL OF THEIR VEHICLES ALREADY. THE RECALLS OBVIOUSLY NEED TO BE EXPANDED TO REFLECT THE TRUE NUMBERS.
Power train, Nov 22, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION INDICATOR ILLUMINATED WHILE DRIVING AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHECKED THE VEHICLE AND PROVIDED TECHNICAL SERVICE BULLETIN NUMBER: 192100, P1744. THE MECHANIC STATED THAT THE TORQUE CONVERTER PERFORMANCE CIRCUIT WAS HIGH. THE VEHICLE WAS TAKEN TO BOB GILLINGHAM FORD (216-398-1300, LOCATED AT 8383 BROOKPARK RD, PARMA, OH 44129) WHERE IT WAS DETERMINED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
Power train, Nov 20, 2019
A CHECK ENGINE LIGHT CAME ON AND I TOOK IT IN TO HAVE LOOKED AT. THE DEALERSHIP TOLD ME THE TORQUE CONVERTER WENT BAD - EVEN THOUGH I ONLY HAVE 51,000 MILES ON MY VEHICLE. BASICALLY THE CLUTCH SLIPS WHEN I DRIVE. THEY TOLD ME TO REPLACE THAT IT WOULD BE ALMOST $5000 BUT THAT THEY RECOMMENDED JUST REPLACING THE WHOLE TRANSMISSION SINCE IT'S ONLY $900 MORE. I ASKED IF THIS NEEDED TO BE REPLACED IMMEDIATELY AND THEY SAID IT WAS JUST A MATTER OF TIME BEFORE THE WHOLE THING GOES OUT COMPLETELY. NOW I AM TRYING TO FIGURE OUT WHETHER IT IS SAFE TO EVEN DRIVE TO TRY TO GET A SECOND OPINION. PARTS OF A TRANSMISSION SHOULD NOT GO OUT ON SUCH A LOW MILEAGE CAR. CLEARLY THERE IS AN ISSUE WITH THE TRANSMISSIONS IN THIS MODEL AS NUMEROUS OTHER PEOPLE HAVE REPORTED SIMILAR ISSUES. THE DEALERSHIP SAID THIS WOULD NORMALLY BE COVERED UNDER THE POWERTRAIN WARRANTY - BECAUSE I AM UNDER 60,000 MILES - BUT THEY SAID IT ISN'T COVERED BECAUSE THAT EXPIRED IN AUGUST. I CALLED 'FORD CUSTOMER CARE' AND THEY JUST SAID THERE WAS NOTHING THEY COULD DO, NO EXPLANATION. FORD NEEDS TO FIX THIS.
Power train, Nov 19, 2019
TRANSMISSION FAILED AT 70,000 MILES WHILE TRAVELING 60 MILES PER HOUR ON A STATE HIGHWAY. LURCHED 2 - 3 TIMES THEN TRANSMISSION FAILURE LIGHT WENT OFF. NO POWER AT ALL. FORTUNATELY THERE NO WERE VEHICLES BEHIND ME OR SURELY I WOULD HAVE BEEN REAR ENDED. WAS ABLE TO GET OFF ROAD. NEED TOTAL REPLACEMENT $3,700. 5 PAYMENTS LEFT ON ORIGINAL LOAN. EXTENDED WARRANTY AT DEALER WAS TOO EXPENSIVE.
Power train, Nov 7, 2019
MY FAMILY AND I (WIFE AND NEWBORN) WERE DRIVING ON THE HIGHWAY AND I NOTICED A LACK OF POWER WHEN TRYING TO ACCELERATE. SUDDENLY THE FORD ESCAPE BEGAN SHIFTING UP AND DOWN RAPIDLY. THE RPMS WOULD INCREASE WHEN TRYING TO ACCELERATE, AND THE ENGINE WAS WORKING, BUT THERE WAS A TOTAL LOSS OF POWER AND SLIGHT GRINDING NOISE. IT FELT AS IF THE VEHICLE SHIFTED INTO NEUTRAL. WE COASTED TO THE SHOULDER AND WAITED FOR A TOW TRUCK. THE SHOP THAT RECEIVED THE FORD ESCAPE FOUND INTERNAL TRANSMISSION FAILURE AND QUOTED US FOR A REPLACEMENT. THE PRICE FOR THE REPLACEMENT IS OVER HALF OF WHAT THE VEHICLE IS WORTH! (ACCORDING TO KBB)
Power train, Nov 2, 2019
MY WIFE AND KIDS WERE DRIVING HOME FROM HER SISTERS HOME AND ABOUT 5 MILES IN A LINE OF TRAFFIC ON A 2 LANE ROADWAY CROSSING A BRIDGE WHEN SHE LOST POWER AN THE VEHICLE WOULD NOT REACH OVER A SPEED OF 10MPH. THIS IN TURN PUT MY WIFE AND CHILDREN IN DANGER WITH TRAFFIC MOVING AT A RATE OF 40MPH DROPPING TO 10 MPH WITH RPMS JUMPING TO BETWEEN 6 AN 7 RPMS . SHE LUCKILY MADE IT ACROSS THE BRIDGE WHERE SHE FOUND A WIDE SPOT TO PULL OFF. WHEN I ARRIVED I CHECKED FOR FLUID ON THE GROUND THERE WAS NONE. I PUT THE CAR IN DRIVE AND REVERSE AND IT WAS ABUNDENTLY CLEAR IT WAS THE TRANSMISSION. WHEN SHIFTING INTO DRIVE THE TRANSMISSION WOULD MAKE A SLAMMING/BOOMING SOUND AS IT TRIED TO ENGAGE. WHEN I TRIED TO ACCELERATE THERE WAS NO POWER BEHIND THE VEHICLE TO PICK UP ANY ACCELERATION. WE HAD IT TOWED TO A TRANSMISSION SPECIALIST THE NEXT DAY WHERE HE WAS QUICK TO LET ME KNOW WE NEEDED A NEW TRANSMISSION.
Power train, Oct 31, 2019
WHILE IN MOTION, THE VEHICLE SHUDDERS AND/STUMBLES BETWEEN 1800 AND 2000 RPMS CAUSING THE VEHICLE TO BECOME UNSTABLE. THE DEALERSHIP WAS NOT ABLE TO ADDRESS ANY ISSUE. I THEN CONTACTED 2 OTHER DEALERSHIPS. I SUGGESTED THAT IT MAY BE AN ISSUE WITH THE TRANSMISSION AND I WAS TOLD THAT THEY WERE NOT LOOKING AT ANY TRANSMISSION ISSUES. "THIS CAME DOWN FROM MANAGEMENT" THE SERVICE TECHNICIAN SHARED. MY TEENAGE DRIVER IS DRIVING THE CAR AND I AM CONCERNED THAT AN ACCIDENT IS EMINENT.
Power train, Engine, Oct 29, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT FAILED TO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTOR PUMP SEAL WAS LEAKING DARK BROWN OIL WITH METAL FLUID INSIDE THE ENGINE. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE'S SENSORS WOULD CAUSE THE ENGINE TO OVERHEAT AND CATCH FIRE. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE LEAK, BUT THE COMPUTER SENSOR WAS NOT REPAIRED. THE CONTACT CALLED ANTELOPE VALLEY FORD (1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 415-0959) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Power train, Vehicle speed control, Engine, Oct 28, 2019
EVERY TIME I GET GAS THE CAR HAVE TROUBLE STARTING BACK UP. THE VEHICLE ACCELERATE ON IT'S OWN WHILE DRIVING, AND RANDOMLY STOPS. TODAY 10/28/2019 I WAS ON THE EWAY GOING WEST OF 465 INDIANAPOLIS AND THE CAR SLOWED DOWN NSTOPPED BEFORE I CAN EVEN PULL OVER. I SAT THERE FOR 5 MINS CAR OFF AND IT TURNED BACK ON. I HAVE TO SHUT THE CAR OFF N START BACK UP. ENGINE LIGHT BATTERY AND TRANS LIGHT HAVE ALL CAME ON AMD IT SHUTS OFF AND COME BACK ON LIKE NOTHING EVER HAPPENED YET AUTO SHOPS CAN NOT FIND A DIAGNOSTIC FOR THE PROBLEM. THIS IS AN ONGOING ISSUE AND I HAVE ONLY HAD THIS CAR FOR A MONTH
Power train, Oct 17, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING AND PREPARING TO MAKE A LEFT TURN, IT STALLED WITHOUT WARNING. THE DRIVER POWERED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED DOWN THE ROAD. THE DRIVER WAS ABLE TO DRIVE HOME AT 10 MPH. THE VEHICLE WAS LATER TOWED TO HARDY FAMILY FORD (1255 MARIETTA HWY, GALLS, GA 30157, (770) 445-8891) WHERE THE MECHANIC DROVE AROUND THE PARKING LOT AND STATED THAT THE TORQUE CONVERTER AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Power train, Oct 16, 2019
THE TRANSMISSION OF MY 2014 CAR WITH 77,000 MILES NEEDS TO BE REPLACED PER MY FORD DEALER. I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MPH WHEN SUDDENLY I WAS UNABLE TO ACCELERATE. I WAS LUCKILY ABLE TO COAST TO A NEARBY EXIT WITHOUT HARMING MYSELF OR ANYONE ELSE. THE DEALER SAID THAT MY TORQUE CONVERTER 'GRENADED' AND THEN BLADE PIECES BLEW THROUGH THE ENTIRE TRANSMISSION AND WERE NOT PRESENT IN THE TRANSMISSION FLUID. I ASKED IF THIS WAS NORMAL FOR A 5 YEAR OLD CAR TO NEED ITS TRANSMISSION REPLACED. THE SERVICE REPRESENTATIVE AT FORD SAID 'HONESTLY...NO, BUT IT IS SOMETHING WE HAVE SEEN BEFORE' I THEN SAID 'YOU MEAN WITH ESCAPES?' AND THE REPRESENTATIVE SAID 'YES'. HE SAID THAT THE TRANSMISSION TECH HAS REBUILT SEVERAL TRANSMISSIONS IN THE ESCAPE THAT WERE EVEN STILL UNDER WARRANTY. IT IS A KNOWN PROBLEM YET THE COMPANY HAS NOT ISSUED A RECALL. WHAT ABOUT THE SAFETY OF THE DRIVERS? WHO WILL HOLD THEM ACCOUNTABLE?
Power train, Engine, Oct 11, 2019
WHILE DRIVING THE CAR EXHIBITS AN ENGINE HIGH HEAR AND ENTERS SAFE MODE AND RAPIDLY DECELERATING. THIS HAPPENED ONCE AND WAS DIAGNOSED BY THE DEALER AS A BAD PART FROM A PREVIOUS RECALL 17S09. IT OCCURRED AGAIN JUST RECENTLY AND WAS SUPPOSEDLY REPAIRED (COOLANT HOSE PROBLEMS) AND DID IT AGAIN IMMEDIATELY AFTER LEAVING THE DEALER SERVICE DEPARTMENT. IN BOTH CASES THE VEHICLE WAS TRAVELING AT 50 MPH ON A BUSY ROAD AND WE WERE LUCKY TO EXIT THE ROAD TO A SAFE AREA. THE ORIGINAL RECALL WAS RELATED TO ENGINE FIRES BUT THIS IS ANOTHER SAFETY HAZARD. IT IS ALSO POSSIBLE THAT THE RECALL ACTION BY FORD IS INADEQUATE TO CORRECT THE CONDITION.
Power train, Oct 2, 2019
WHILE SHIFTING THE TRANSMISSION FROM DRIVE TO PARK THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DID DEGRADE OVER TIME AND CAUSED THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION DID ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION WAS IN REVERSE. THERE WAS NO WARNING MESSAGE OR AUDIBLE CHIME. THE VEHICLE HAD TO BE TOWED ON FLAT BED. THE BUSHING DEGRADED TO THE POINT WHERE IT FELL OUT OF THE CABLE HOUSING. DOCUMENTS ARE AVAILABLE UPON REQUEST.
Power train, Sep 26, 2019
WHILE AT A STOP LIGHT, I WENT TO DRIVE WHEN THE LIGHT TURNED GREEN AND MY CAR WOULDN'T MOVE AFTER PRESSING DOWN ON THE GAS. THE RPMS DIDN'T GO UP AND THE CAR JUST SAT THERE WITH NO WARNING THAT THERE WAS AN ISSUE. I PUT THE CAR INTO PARK TO SWITCH GEARS BACK TO DRIVE AGAIN TO TRY AND GO AND THE CAR JERKED FORWARD AND THEN THE RPMS WENT UP AND STALLED A COUPLE OF TIMES AS I TRIED TO MAKE IT TO THE NEXT PARKING LOT. I PUT THE CAR IN PARK AND TURNED THE CAR OFF BECAUSE I THOUGHT MAYBE THERE WAS A SYSTEM GLITCH SIMILAR TO A RECENT RECALL ON MY VEHICLE. AFTER ABOUT TEN MINUTES I TRIED AGAIN TO DRIVE IT AND THE CAR STARTED UP OKAY STILL WITH NO WARNING SIGNALS REGISTERING. DRIVING AFTER LESS THAN FIVE MINUTES THE CAR WOULDN'T CONTINUE DRIVING WHILE IN FORWARD MOTION AS I WAS PRESSING DOWN ON THE GAS DOWN THE STREET. I PUMPED THE GAS PEDAL MULTIPLE TIMES WITH NO SUCCESS OF BEING ABLE TO CONTINUE TO DRIVE AS THE CAR STARTED TO STOP IN THE MIDDLE OF TRAFFIC, SO I PROCEEDED TO TURN ON MY HAZARD LIGHTS AND TRY TO MAKE IT TO THE NEXT PARKING LOT AGAIN AS IT WAS SLOWLY STARTING AND STOPPING WHILE IN DRIVE JERKING FORWARD. THE CAR MADE IT THROUGH ANOTHER LIGHT AND THEN STARTED TO STALL AGAIN SO I TRIED TO CONTINUE TO FIND MY WAY TO THE PARKING LOT IN THE MALL AND OUT OF TRAFFIC. THE SIGNAL FOR TRANSMISSION WARNING APPEARED NOW AND I TRIED TO CONTINUE TO PRESS THE ACCELERATOR BUT THE CAR WOULDN'T MOVE BARELY BUT WAS ABLE TO PARK TO GET MY CAR TOWED TO THE DEALERSHIP BECAUSE I KNEW IT WAS NO LONGER SAFE TO TRY AND CONTINUE DRIVING THE CAR.
Power train, Seat belts, Sep 26, 2019
SEAT BELT WILL NOT RETRACK, PULL FACE, WILL NO GRAB IT, PULL ALL WAY OUT AND WILL NOT RATCH TO STOP YOU FROM MOVING, I WILL NOT CRASH CAR TO SEE IF WILL KEEP ME IN SEAT AND OUT OF WIMDOW, I FILL IF I DID, IT WOILD NOT WORK, POWER TRAIN MAKE A WINING SOUND, MY NEED OIL
Power train, Engine, Sep 26, 2019
TRANSMISSION WOULD NOT GO INTO GEAR CAR WOULD NOT GO FORWARDS.
Power train, Sep 25, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE STOPPED MOVING AND ROLLED BACKWARDS TOWARDS A BUSY INTERSECTION. THERE WAS NO CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO SANDS FORD OF POTTSVILLE (1456 ROUTE 61 S, POTTSVILLE, PA 17901, (570) 622-1991) AT THE SUGGESTION OF THE MANUFACTURER. THE CONTACT WAS INFORMED THAT SINCE THE EXTENDED WARRANTY WAS EXPIRED, THE DEALER COULD NOT HELP WITH THE REPAIRS. THE FAILURE MILEAGE WAS 100,232.
Power train, Sep 24, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION HAD TO TURN THE IGNITION FROM START TO OFF SEVERAL TIMES BEFORE THE VEHICLE STARTED. ONCE THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THEY WERE ABLE TO GAIN CONTROL AND TURN OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO TOM WOOD FORD (3130 96TH STREET, INDIANAPOLIS, IN 46240, 888-714-6941) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. *TT THE CONSUMER STATED THE VEHICLE WENT INTO LIMP MODE ONCE AGAIN ON 10/6/19. *TR