2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: power train
481 reports, newest first. Show all
Power train, May 27, 2019
FORD ESCAPE WITH 77,000 STOPPED MOVING IN THE MIDDLE OF THE ROAD WHILE TRAVELLING OVER 30 MPH, TOWED TO A FORD DEALERSHIP WHO IS INDICATING THAT IT NEEDS A NEW TRANSMISSION.
Power train, May 25, 2019
WHILE DRIVING OUR 2014 FORD ESCAPE SE SHORTLY AFTER BEING SERVICED AT OUR LOCAL COGGIN FORD FOR A MAINTENANCE INCLUDING A TRANSMISSION FLUSH, THE VEHICLE BEGAN TO EXHIBIT PROBLEMS. THE VEHICLE HAD BEEN PLAGUED WITH PROBLEMS SINCE PURCHASE FROM A USED DEALER AND EACH TIME IT WAS BROUGHT TO FORD WHO CLAIMED TO FIX THE PROBLEM EVERY TIME. DESPITE THE VEHICLE BEING BROUGHT TO THE FORD DEALERSHIP IT CONTINUED TO HAVE MULTIPLE PROBLEMS WHICH SEEMED TO BE MISDIAGNOSED SUCH AS A WASTEGATE AND TURBO THAT NEEDED TO BE REPLACED WHEN THE INTAKE HOSE WAS SIMPLY NOT RECONNECTED AFTER RECALL ISSUES WERE SUPPOSEDLY ADDRESSED. THE VEHICLE WOULD INTERMITTENTLY SIGNAL THAT THE COOLANT LEVEL WAS LOW. WHILE SITTING AT A STOPLIGHT AFTER NORMAL OPERATION THE VEHICLE FAILED TO ENGAGE THE DRIVESHAFT ONCE THE ACCELERATOR WAS DEPRESSED. AFTER FAILING TO HEAR THE GEARS ENGAGE THE ACCELERATOR WAS RELEASED FOLLOWED BY A LOUD THUD AND THEN THE VEHICLE JERKED EXTREMELY AS THE GEARS ENGAGED AND THE VEHICLE BEGAN TO MOVE. THE VEHICLE THEN FELT AS IF IT WAS NOT FULLY CATCHING GEARS AS IT BEGAN TO OVER REV WHEN ATTEMPTING TO CONTINUE DRIVING. UPON THIS HAPPENING THE VEHICLE THEN ENGAGED A SAFETY MECHANISM WHERE THE VEHICLE ONLY ALLOWED FOR IT TO MOVE FAR ENOUGH FOR US TO PULL INTO A PARKING LOT AND SHUT IT OFF. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED HOME. THIS WAS AFTER GETTING THE VEHICLE BACK FROM FORD WHOM DID A DIAGNOSTIC STATING THAT THE RECALL ISSUES WERE TAKEN CARE OF AND THE TRANSMISSION FLUSH WAS COMPLETED. BEING THAT THE PROBLEMS HAD BEEN SO REPETITIOUS WE HAVE LEFT THE VEHICLE PARKED AND NO LONGER DRIVE IT DUE TO NOT BEING ABLE TO AFFORD THE COST OF A REPLACEMENT TRANSMISSION. IT IS OUT OF WARRANTY AND WE STILL OWE OVER 12 THOUSAND DOLLARS ON THE VEHICLE. NOW WE ARE STUCK WITH A CAR PAYMENT FOR A CAR WE CAN'T EVEN DRIVE AND THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE IT'S PURCHASE.
Power train, May 16, 2019
PULLED INTO A GAS STATION PARKING LOT AND PLACED VEHICLE INTO PARK. DRIVER REMAINED IN VEHICLE TO MAKE PHONE CALL AND REALIZED THE VEHICLE WAS ROLLING BACKWARDS DESPITE VEHICLE BEING IN PARK. EMERGENCY BRAKE WAS APPLIED TO STOP THE VEHICLE FROM ROLLING BACKWARDS. VEHICLE HAD TO BE TOWED TO A DEALERSHIP WHERE IT THEY DISCOVERED THE SHIFTER CABLE BUSHING WAS BROKEN. HUSBAND CALLED FORD DIRECTLY TO DISCUSS THE SAFETY ISSUE AND THEY STATED THAT THIS PARTICULAR VEHICLE WAS NOT PART OF THE RECALL BECAUSE IT WAS NOT ASSEMBLED IN THE SAME FACTORY.
Power train, May 14, 2019
FORD HAS RECALL #18S20 THE BUSHING DENIGRATES CAUSING THE CAR NOT TO PROPERLY SHIFT. THE DASH READS PARK BUT THE CAR IS IN REVERSE. THIS ALMOST CAUSE ME TO HIT ANOTHER CAR. VERY DANGEROUS. MY VIN# NOT COVERED UNDER RECALL IT SHOULD BE ITS THE VERY SAME ISSUE THE RECALL COVERS. IN A CVS PARKING LOT. FORD REFUSES TO REPAIR BECAUSE THE VIN NOT INCLUDED IN RECALL. HAD TO MANUALL PUT IN DRIVE BUT COULD NOT LEAVE CAR UNTIL SOMONE CAME TO HELP ME MANUALLY PUT IN PARK UNDER THE HOOD
Power train, Engine, Apr 23, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER SHUTTING OFF THE ENGINE, THE VEHICLE FAILED TO RESTART. ALSO, THE GEAR SHIFTER FAILED TO ENGAGE IN REVERSE OR DRIVE AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE MIGHT BE EXPERIENCING GEAR SHIFTER FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Power train, Engine, Apr 17, 2019
MY CAR OVER HEATED WHILE DRIVING. SO I PULLED OVER AND LET IT COOL DOWN. I THEN TOOK IT TO THE SHOP AND I WAS TOLD I NEEDED A NEW CYLINDER HEAD WHEN ASKED WHY IT OVER HEATED THEY REFEREED TO THE COOLANT SYSTEM BUT DIDN'T KNOW WHY THE COOLANT WAS GETTING THERE. AFTER DOING SOME RESEARCH ONLINE THE WAY THEY EXPLAINED EVERYTHING SEEMS VERY SIMILAR TO THE RECALL NUMBER 17V209000 OR FORD RECALL NUMBER 17S09
Power train, Apr 12, 2019
AT FREEWAY SPEED, THE TRANSMISSION ON OUR 2014 FORD ESCAPE FAILED, CAUSING THE CAR TO IMMEDIATELY SLOW DOWN. MY TEENAGE DAUGHTER WAS ABLE TO GET THE CAR ONTO THE FREEWAY SHOULDER. PER THE SERVICE MANAGER AT THE FORD DEALERSHIP WHERE THE CAR WAS TOWED, THEY SEE A LOT OF THESE TRANSMISSIONS FAILING. THE CAR HAD AROUND 60,000 MILES, WHICH IS FAR TOO EARLY FOR A TRANSMISSION FAILURE. FORD CLAIMS THEY CAN'T DO ANYTHING ABOUT THIS ISSUE SINCE THERE IS NO RECALL FOR FAILING TRANSMISSIONS. THE NHTSA MUST ACT BEFORE A SERIOUS INJURY OR DEATH OCCURS AS A RESULT OF THE POOR DESIGN OR MANUFACTURE OF THESE TRANSMISSIONS. MANY OF THESE CARS ARE COMING INTO THE SAME MILEAGE AS OUR VEHICLE, SO THE NUMBERS OF THESE FAILURES WILL BEGIN TO SURGE.
Power train, Engine, Apr 9, 2019
LOW COOLANT LIGHT APPEARED. HAD OIL CHANGED/FLUIDS TOPPED. A WEEK LATER, COOLANT LIGHT APPEARED AND CHECK ENGINE LIGHT CAME ON. TOOK IT BACK TO PLACE THAT CHANGED MY OIL. COOLANT WAS NOT LOW. THEY USED A DIAGNOSTIC CODE READER THAT INDICATED CYLINDER 2 HAD MISFIRED 3 TIMES (I WAS UNAWARE). A FEW DAYS LATER, TOOK IT TO HAVE CHECKED (FIRESTONE). THEY USED A DIAGNOSTIC CODE THAT SAID THE SAME THING BUT ONE OF THE MECHANICS RELATED HE HAD JUST FIXED A FORD ESCAPE HAVING THE SAME ISSUE AND THAT THEY HAD THEN FIGURED OUT THERE WAS A RECALL FOR THE PROBLEM. FORD SAYS MY VIN IS NOT INCLUDED IN THE RECALL. THERE HAS BEEN NO LEAK NOTED THIS ENTIRE TIME. THE ENGINE LIGHT WENT OFF. I DROVE IT APPROXIMATELY 25 MINUTES, WENT IN TO A BUSINESS FOR 2 HOURS, CAME BACK OUT AND STARTED THE CAR, PULLED OUT OF THE PARKING LOT AND SAW THE CHECK ENGINE LIGHT AND A MESSAGE THAT THE ENGINE WAS OVERHEATING AND PULL OVER SAFELY (WHICH I DID IMMEDIATELY). THERE WAS NO OBVIOUS SIGN THAT THE ENGINE WAS OVERHEATING (STEAM, ODOR, LEAKING, ETC). THE VEHICLE WOULD ONLY START, BUT WOULD NOT ACCELERATE AT ALL. HAD IT TOWED TO JOHNSON CITY FORD WHICH TOLD ME THAT THEY WOULD HAVE TO DROP THE ENGINE TO DETERMINE THE CAUSE ($1700) AND THAT THE TOTAL REPAIR JOB WOULD COST BETWEEN $3500-$7000+ DEPENDING ON THE CAUSE AND DAMAGE (MAY HAVE TO HAVE A NEW MOTOR!). HE THEN TOLD ME IT WOULD BE ABOUT 3 +WEEKS BEFORE THEY COULD REPAIR IT SINCE THERE ARE 5 JUST LIKE IT WAITING TO BE SERVICED! I QUESTIONED HIM ABOUT THIS. HE RELATED THAT THERE WERE 5 FORD ESCAPES WITH A COOLANT LOW/OVERHEATING ISSUE CURRENTLY IN THEIR SHOP. MY VEHICLE WAS BOUGHT BRAND NEW. IT IS GARAGE KEPT AND SERVICED REGULARLY. I DO NOT UNDERSTAND HOW A VEHICLE THAT IS WELL-KEPT AND HAS UNDER 90,000 MILES CAN SUDDENLY, WITHOUT WARNING OR REASON, HAVE THIS KIND OF ISSUE? WHY HASN'T THERE BEEN A RECALL ON THIS ISSUE?
Power train, Engine, Fuel/propulsion system, Apr 5, 2019
A WEEK AFTER PURCHASING 2/21/2017. THE ESCAPE STARTING RUNNING HOT THEN IT SHUT DOWN THE CAR ACCELERATION . TOOK IT BACK BECAUSE IT UNDER THE FACTORY WARRANTY, THEY SAID THE HEAD GASKET WERE BLOWN AND LEAKING COOLANT INTO THE ENGINE. MIND YOU IT ONLY RAN HOT FOR ONE MINUTE. THEY REPAIRED IT. A YEAR LATER IN FEBRUARY BEFORE MY BIRTHDAY 2/26- I SAY 2/19. THE TRANSMISSION WENT OUT, THEY REPAIRED THAT. A RECALL ON OWN COOLANT VALVE WAS FIXED BY DEALER. NOW IN THE BEGINNING OF MARCH THE WATER PUMP AND ENGINE PROBLEM HAS COME BACK. IF FILL THIS MODEL OF 2014 FORD ESCAPE IS A LEMON AND I SHOULD BE COMPENSATED FOR ALL MY INCONVENIENCE. IT BEEN NOTHING BUT A MONEY DRAIN AND THE DEALERSHIP IS ROBBING ME. I TOOK IT UP THERE TO SEE IF THEY COULD REPAIR THE PROBLEM, BUT THEY SAID MY WARRANTY HAS EXPIRED. THE TOLD ME THE WATER PUMP NEEDED TO BE FIX AND IT WILL COST $1,300 AND THAT I HAVE TO PAY THAT BEFORE THE CAN LOOK AT HEAD GASKET. TO MUCH TO PAY AND THERE CHARGING A SERVICE FEE WHICH IS OK BUT THE NEVER SAID ANYTHING ABOUT A STORAGE FEE. I HAD A TRIP SCHEDULE FOR DOMINICAN REPUBLIC. SHE TOLD ME THEY LEFT A MESSAGE DAYS AFTER BUT NEVER RECEIVED IT. I ASKED IF THEY CAN WAVE THE STORAGE FEE AND I'LL PAY THE REST BUT WAS TOLD THEY CAN'T DO SO. I ASKED TO SPEAK WITH THE MANAGER AND WAS TOLD HE WON'T BE BACK UNTIL MONDAY AND IT FRIDAY. CALLED CORPORATE THEY WERE NO HELP AT ALL. FORD MOTOR COMPANY IS THE WORST CAR COMPANY AND THEY DO NOT HELP THERE CUSTOMERS. POOR CUSTOMER SERVICE AND NO SOLUTION TO A PROBLEM THAT THEY NO THIS CAR IS KNOWN FOR. I'LL BE TAKING LEGAL ACTION IN A CIVIL SUIT AGAINST FORD. THANK YOU FOR LISTENING AND IF ANYONE HAS A SOLUTION PLEASE CONTACT ME. THANK YOU. ( I WILL NEVER THINK FORD FIRST- YOUR LAST). THEY WANT $160.00 FOR STORAGE.
Power train, Engine, Mar 23, 2019
OUR 2014 FORD ESCAPE WAS RECENTLY UNDER REPAIR FOR THE JAN 2018 COOLANT RECALL. IT WAS COMPLETED ON MAR 15, 2019. ON MAR 16, 2019. OUR VEHICLE HAD DRIVEN ON THE FREEWAY FOR 3 HRS FOR A DISTANCE OF 200 MILES AND UPON EXITING THE FREEWAY AND STOPPING AT A STOPLIGHT. MY VEHICLE STOPPED MOVING AND MANAGED TO GET IT ONTO A GAS STATION PARKING LOT.. I HAD IT TOWED THE NEAREST CAR DEALERSHIP AND THEY HAD DIAGNOSED IT AND CAME BACK WITH THE TRANSMISSION AND COOLANT BEING THE ISSUE. THEY ARE CURRENTLY WANTING TO CHARGE US A LARGE AMOUNT OF MONEY TO FOX THE REPAIRS AND TRANSMISSION. I NOTICED THAT THERE IS A RECALL FOR THE TRANSMISSION AS OF SEPT 2018. NO RECALL MESSAGE HAS BEEN SENT OUT YET. HOWEVER. I BELIEVE MY VEHICLE IS AFFECTED AS IT WOULD MAKE AN UNUSUAL SOUND FROM TIME TO TIME WHEN SHIFTING FROM PARK, REVERSE, OR DRIVE AS IF IT GOT STUCK. I WOULD LOVE TO HAVE SOMEONE FROM THE FORD ASSIST ME WITH THIS BECAUSE IT DOESNT MAKE SENSE FOR ME TO DEAL WITH THIS IF THIS HAS BEEN A DISCOVERED ISSUE. PLEASE ASSIST ME IN THIS MATTER. THANK YOU.
Power train, Engine, Mar 13, 2019
THERE WAS A RECALL ON THE COOLANT SYSTEM, TO ADD A SENSOR DUE TO FORD HAVING CARS BLOWING MOTORS. AFTER THIS RECALL WAS DONE, I HAD THE CAR IN THE GARAGE ON AND OFF FOR OVER A MONTH, TO FIND OUT THAT TH COOLANT WAS LEAKING INTO THE NUMBER 4 CYLINDER. SO, THEY REPLACE THE MOTOR, NOT SURE ABOUT THE HEADS. THEN WITH IN WEEKS TROUBLE WITH THE TRANSMISSION.
Power train, Mar 13, 2019
TRANSMISSION FAIL: WE WERE DRIVING OUR 2014 FORD ESCAPE AT TIME OF THE FAIL. TURNING INTO TRAFFIC AND THE CAR WOULDNT GO ALMOST CAUSED A CAR TO HINT US CAUSE WE COULDNT GO WE COULDNT GET OUT OF THE WAY. FORD IS SAYING ITS THE TRANSMISSION LINE NOT BUILDING ENOUGH PRESSURE TO CHANGE GEARS. WE TOOK IT FORD ONE YR AGO BECAUSE IT WAS SHIFTING RIGHT FROM 2ND GEAR, THEY CHANGED THE FLUIDS SAID IT TESTED FINE AT THOS TIME. ONE YR TO THE DAY TRANSMISSION FAILS.
Power train, Engine, Mar 6, 2019, fire
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE "SERVICE THE ENGINE" INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND NOTICED FLAMES UNDERNEATH THE HOOD. THE CONTACT CALLED 911 AND TWO POLICE VEHICLES AND A FIRE TRUCK IMMEDIATELY ARRIVED AT THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A TOW YARD. THERE WERE NO INJURIES. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBERS: 17V209000 (ENGINE AND ENGINE COOLING) AND 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. PARTS DISTRIBUTION DISCONNECT.
Power train, Engine, Feb 28, 2019
CAR LOSSES ALL POWER WHILE ACCELERATING OVER 40 MPH. GETTING ON THE HIGHWAY IS THE WORST. MOTOR WILL REV UP ALMOST REDLINING BEFORE SLAMMING INTO A RANDOM GEAR WITH AGAIN NO POWER SO I'M NOT GAINING ANY SPEED. JUST RPMS ARE SCREAMING LIKE I'M IN NEUTRAL. IT'S VERY UNSETTLING TO HAVE MY CAR PRACTICALLY STOPPING IN THE HIGHWAY.
Power train, Feb 25, 2019
ON FEB 22 2019 I WAS DRIVING GO WORK ON A SMALL HILL. I LOST ALL POWER THE RPMS SHOT UP AND THE SUV SLOWED DOWN.I MADE IT TO FLAT GROUND AND THE SUV STOPPED. I PUT THE SUV IN PARK FOR A COUPLE SECONDS THEN I PUT IT BACK IN DRIVE IT WOULDN'T MOVE SO I PUT IT IN REVERSE IT STILL WOULDN'T MOVE I PUT IT BACK IN PARK AND TURNED OFF. I WAITED A FEW MINUTES TURNED IT ON IT MOVED ENOUGH FOR ME TO PARK IT AT A GAS STATION.
Power train, Feb 13, 2019, crash
WAS DRIVING AT 60 MPH WHEN VEHICLE RPM SUDDENLY REDLINED AND VEHICLE LOST POWER AND SHUT OFF. VEHICLE STEERING WAS HARD AND VEHICLE WENT INTO A DITCH.
Power train, Feb 10, 2019
THE VEHICLE HAS 109K MILES ON IT AND IS CONSUMING TOO MUCH COOLANT. IT HAS UNDERGONE PRESSURE TESTING AND THERE ARE NO LEAKS OR CRACKS IN THE RADIATOR. THE ONLY SOLUTION THE MECHANICS CAN THINK OF IS THAT THIS MAY HAVE THE SAME PROBLEM AS THE 2013 MODELS WITH COOLANT CONSUMPTION PROBLEMS. THIS HAS HAPPENED THREE TIMES IN THE PAST THREE MONTHS. UPON STARTING THE VEHICLE ENGINE COOLANT LOW APPEARS ON THE DASH. WHEN IT APPEARS THE COOLANT IS IN FACT LOW AND EACH OF THE THREE TIMES IT HAS BEEN REFILLED. IT CAN USUALLY GO ANOTHER 1,000 MILES AND THEN COOLANT HAS DISAPPEARED AGAIN.
Power train, Other or unspecified, Feb 7, 2019
ENGINE CYLINDER LEAK AND OTHER RECALLS. NO RECORDS ON CAR VIN NUMBER TO BE FOUND. FORD DENIES RECALLS BUT DID FIX 2 RECALLS BEFORE BLOCKING OTHERS. THE BLOCK WAS DONE WHEN I FILED LEMON LAW FOR OTHER PROBLEMS. TRANSMISSION REPLACED 2 TIMES. SEVERAL RECALLS WITH NO NOTICE OR RECORDS.
Power train, Vehicle speed control, Engine, Feb 2, 2019
THIS CAR HAS HAD 13 RECALLS SINCE MANUFACTURED FOR DIFFERENT MECHANICAL AND SAFETY ISSUES SOME EVEN RESULTING IN SPONTANEOUS ERUPTION OF FIRE TO THE ENGINE BAY. WHILE REPLACING MY BATTERY THE DELEARAHIP NOTIFIED ME OF SEVERAL RECALLS THAT REQUIRED ATTENTION, SO I HAD THEM REPLACE EACH ITEM THAT HAD BEEN RECALLED, ONE OF WHICH WAS A SENSOR WITHIN THE TRANSMISSION. AFTER I TOOK THE VEHICLE TO HAVE IT REPLACED SUBSEQUENTLY, MAYBE 6 MONTHS LATER I HAD DRIVING ISSUES WHILE OPERATING IT ON THE EXPRESSWAY. THE VEHICLE WOULD GO IN AND OUT OF GEAR WHILE DRIVING AND I COULD NOT CONTROL THE SPEED OF THE VEHICLE. THIS OCCURRED THE ENTIRE DRIVE HOME TO THE POINT WHERE I HAD TO DRIVE WITH HAZARD LIGHTS ON SO THAT I WOULD NOT GET REAR ENDED FOR HAVING INTERMITTENT SPEED/DRIVING ISSUES. THE CAR WOULD LITERALLY OVER REV THE THE ENGINE AS IF I WAS FLOORING THE PEDAL WHEN I WASN'T EVEN TOUCH THE GAS AT ALL. THE SENSOR LITERALLY TOOK CONTROL OF THE ENGINE AS IF IT WAS DRIVING ITSELF. I DIDN'T DRIVE IT UNTIL THE NEXT MORNING THEN THE NEXT DAY, THE ONLY WAY TO DRIVE IT WAS IF I SLOWLY TRANSITIONED SPEEDS. I HAD TO TAKE THE VEHICLE TO HAVE THE SAME SENSOR REPLACED. AFTER REPLACING THE SENSOR IT STILLS SEEMS TO NEED TO BE DRIVEN SLOWER THAN WHEN I FIRST BOUGHT IT OR IT MIGHT BREAK AGAIN. THIS IS A SAFETY HAZARD. I'M AFRAID TO DRIVE THE VEHICLE WITH MY DAUGHTER IN IT DUE TO THE FACT THAT I MIGHT HAVE MECHANICAL ISSUES WHILE DRIVING AGAIN & BE ON THE HIGHWAY TO HAVE A HIGH SPEED COLLISION WITH A TODDLER WOULD KILL ONE OR BOTH OF US. THIS MODEL IN PARTICULAR HAS HAD MORE RECALLS THAN ANY CAR I'VE EVER HAD OR EVEN HEARD OF HAVING. I HAVE TO CONTINUE MAKING PAYMENTS ON IT DUE TO MY NEGATIVE EQUITY YET IT ISN'T RELIABLE ENOUGH TO GET ME TO WORK EVERYDAY. FORD NEEDS TO REPLACE THIS MODEL FOR ALL OWNERS.
Power train, Jan 31, 2019
AS I WAS DRIVING UP A HILL ON THE HIGHWAY, THE TRANSMISSION SHIFTED DOWN HARSHLY. AT THE NEXT EXIT, I GOT TO THE FIRST TRAFFIC LIGHT WHERE THE TRANSMISSION SHIFTED DOWN, AGAIN EXTREMELY HARSHLY. WHEN THE LIGHT TURNED GREEN, THE CAR WAS ABLE TO MOVE FORWARD INTO THE INTERSECTION BUT FAILED TO SHIFT UP, AND WOULD NOT PUT ANY POWER DOWN IN FIRST GEAR EITHER. THE STOPPED MOVING IN THE INTERSECTION. I TURNED OFF THE CAR, AND TURNED IT BACK ON AGAIN. THERE WAS AN EXTREMELY JARRING MOTION AS IT WENT FROM PARK TO FIRST, AND I WAS ABLE TO GET IT OFF THE ROAD INTO A PARKING LOT. IN THE MORNING, THE CAR WOULD NOT SHIFT, AND I HAD IT TOWED TO A DEALER FOR REPAIR. THE MECHANIC SAID THAT THE TRANSMISSION FLUID WAS BURNT AND METAL SHAVINGS HAD COLLECTED IN THE FLUID FROM A FAULT INTERNAL TO THE TRANSMISSION. THE NEW TRANSMISSION WAS $5748.19 FOR A CAR LESS THAN 5 YEARS OLD AND UNDER 100,000 MILES. THIS IS A SAFETY ISSUE WITH THE TRANSMISSION FAILING WITH NO WARNING IN TRAFFIC.
Power train, Other or unspecified, Jan 25, 2019
ALL OF A SUDDEN DRIVING DOWN THE ROAD MY CAR WON'T GO I GIVE IT GAS BUT IT WON'T MOVE I TRY TO PUT IN REVERSE WON'T MOVE BUT IT TAKES THE GAS BUT ITS LIKE YOU HAVE IT IN PARK AND YOU REV UP MOTOR BUT THIS HAPPENS WHILE I WAS DRIVING ON HIGHWAY NO WARNING OF ANY KIND WAS RUNNING FINE A FEW HOURS BEFORE THIS HAPPENED
Power train, Jan 13, 2019
THE VEHICLE TREMORS AND SHUDDERS WHILE DRIVING. IT STARTED JUST A LITTLE OVER 100,000 MILES. IT FEELS LIKE YOU'RE DRIVING ACROSS A RUGGED OR BUMPY ROAD, BUT IT'S THE ENTIRE VEHICLE THAT SHAKES. FORDS DIAGNOSTIC WAS CONCLUDED WITHOUT THE TRANSMISSION FAULT LIGHT OR CE LIGHT ON ACKNOWLEDGING AN ISSUE. THEY KEPT FOR DAYS AND RAN SEVERAL TESTS. THE MECHANIC COULD TELL BY DRIVING IT A FEW TIMES THAT IS HAS WHAT HE CALLED THE 'TRANSMISSION SHUDDER.' IF HE KNEW WHAT IT WAS AND MENTIONED HOW COMMON IT WAS ON MY MODEL, THEN WHY IS IT NOT UNDER A RECALL? AFTER RESEARCH, I HAVE READ OTHER EXPERIENCING THE SAME COMPLAINTS. ALSO, WHY AFTER DRIVING 12,000 MILES AFTER THE DIAGNOSTIC NOT A SINGLE LIGHT HAS INDICATED AN ISSUE. IT JUST CONTINUALLY SHAKES AND I HAVE ABSOLUTELY NO TRUST FOR IT TO TAKE MY FAMILY AND I ANYWHERE. IT'S MY DAILY DRIVER BUT I ONLY LIVE 4 MINUTE SFROM WORK AND THAT'S ALREADY RISKY TO ME.
Power train, Jan 10, 2019
I WAS TOLD IN APRIL OF 2018 BY MY FORD DEALERSHIP THAT MY VEHICLE NEEDED A NEW TRANSFER CASE. AFTER DOING MY RESEARCH, I LEARNED THAT THE ESCAPE HAS HAD TRANSFER CASE ISSUES FROM THE MODEL YEAR 2002 UNTIL 2014 YET FORD HAS DONE NOTHING TO RECTIFY THE SITUATION. I HAVE EMAILED AND POSTAL MAILED THE CEO OF FORD WITH NO RESPONSE. I DO NOT KNOW HOW A COMPANY CAN LET SOMETHING AS SIGNIFICANT AS THIS REPAIR GO ON FOR TWELVE YEARS AND NOT RECALL THE VEHICLE? EVENTUALLY THIS WILL BE A $3000 REPAIR ON A FOUR YEAR OLD VEHICLE. THAT IS MONEY I DO NOT HAVE. THE CAR CONTINUES TO MAKE A WHINING NOISE WHEN DRIVING ON ANY TERRAIN AT ANY SPEED.
Power train, Jan 4, 2019
THE TORQUE CONVERTER FAILED AND CAUSED THE TRANSMISSION TO FAIL AT 76,032 MILES. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED AT OWNER'S EXPENSE.
Power train, Jan 2, 2019
THE VEHICLE, WHEN DRIVING IT, HAS STALLED OUT COMPLETELY ON A BUSY CITY STREET. WAS ABLE TO QUICKLY START IT. WHEN MERGING ONTO A FREEWAY, I COULD NOT GAIN SPEED, SUV WOULD NOT SHIFT INTO A HIGHER GEAR AND A VERY LOUD SOUND WAS HEARD. AGAIN, I COULD NOT ACCELERATE IN A SAFE MANNER WHEN MERGING ONTO A US HIGHWAY. THE NEXT DAY THE SAME PROBLEM WAS NOTED ON A VERY BUSY CITY STREET. COULD NOT ACCELERATE AND LUCKILY WAS NOT REAR ENDED. TOOK TO DEALERSHIP AND DIAGNOSTIC REPORT RESULTED IN INTERNAL TRANSMISSION FAILURE AT 68,700 MILES.