2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: power train
481 reports, newest first. Show all
Power train, Dec 21, 2018
I WAS TAKING MY PREGNANT DAUGHTER TO THE DOCTOR AND AND WAS CROSSING TRAFFICAT A LIGHT AND WITH NO WARNING I WAS NOT ABLE TO GO,I PUSHED ON THE GAS AND NOTHING LUCKILY IT WAS GOING DOWN HILL SO I COASTED TO A SHOP WHICH WAS VERY NEAR BY AND THEY INFORMED ME IT WAS THE TRANSMISSION SO I HAD IT TOWED TO A TRANSMISSION SHOP AND THEY INFORMED ME THAT THE TRANSMISSION WAS COMING APART AND WOULD BE VERY COSTLY TO REPAIR
Power train, Dec 19, 2018
TAKATA RECALL THE TRANNY WILL OFF AND ON SLAM INTO GEAR THIS HAPPENS IN ALL ROADS AND IN TOWN AND OUT OF TOWN
Power train, Dec 9, 2018
MY CAR DOESN'T SHIFT RIGHT WHEN DRIVING. SOMETIMES IT WON'T SHIFT INTO HIGHER GEARS AND SOMETIMES THE CAR LAGS IN POWER THEN IT WILL SUDDENLY GET A BURST OF POWER AND THE CAR SPEEDS UP QUICKLY. THIS SHIFTING ISSUE HAS BEEN HAPPENING FOR SEVERAL WEEKS NOW.
Power train, Nov 28, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND THE GEAR SHIFTED INTO FIRST GEAR INDEPENDENTLY. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION CABLES FAILED AND A NEW TRANSMISSION WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711, 302-738-0800) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 65,000.
Power train, Nov 19, 2018
"TRANSMISSION FAILURE, SERVICE NOW" COMES UP ONLY WHEN DRIVING OVER 50 MPH ON HIGHWAY. IT FIRST HAPPENED ABOUT TWO YEARS AGO WHEN THE VEHICLE WAS JUST OVER 2 YEARS OLD. THE DEALERSHIP RESET THE COMPUTER AND I WAS FINE FOR ABOUT 6 MONTHS. I TOOK IT TO ANOTHER DEALER (I HAD MOVED TO ANOTHER STATE) AND WAS TOLD THE TRANSMISSION WOULD NEED TO BE REBUILT BECAUSE THEY COULD'T FIGURE OUT WHY IT WAS THROWING THIS CODE. THIS WAS IN SEPTEMBER OF 2017. I BOUGHT THE VEHICLE BRAND NEW IN 2014. THE CAR STILL DROVE FINE. THEN IN THE SUMMER OF 2018, IT BEGAN OVERHEATING. I NOW LIVE IN THE DESERT SO THIS IS COMMON HERE. I TOOK IT IN AND HAD THE HEAD GASKET, ENGINE BLOCK AND TEMP. GAUGE REPLACED. ALL WAS WELL UNTIL I STARTED DRIVING ON THE HIGHWAY AGAIN. THEN THE SAME CODE CAME UP. THE PROBLEMS AND MONEY THAT I HAVE HAD TO DUMP INTO THIS CAR IS RIDICULOUS. I HAVE ALREADY SPENT MORE THAN $5K THIS YEAR ALONE ON REPAIRS AND STILL HAVE THE SAME TRANSMISSION CODE BEING THROWN SO I CAN'T EVEN PASS AN EMISSIONS TEST TO REGISTER THE VEHICLE.
Power train, Electrical system, Vehicle speed control, Nov 15, 2018
I PURCHASED MY 2014 FORD ESCAPE IN APRIL 2017. I ALSO PURCHASED THE FORD PROTECT 75000 MILE EXTENDED WARRANTY. FROM TIME TO TIME I WOULD NOTICE A HARD SHIFT OR SLIP. I WAS GETTING CLOSE TO MY WARRANTIES END AND BRANG THE VECHILE IN TO THE DEALERSHIP FROM WHICH IT I HAD PURCHASED IT FROM. THEY SAID THEY UPDATED THE PCU (WHICH AFTER RESEARCHING IS FORDS RECOMMENDED FIX). COUPLE WEEKS PAST AND ITS STILL DOING THE SAME THING. WARRANTIES OVER NOT MY PROBLEM IS WHAT IM TOLD. BOTH FROM THE DEALERSHIP AND FORD. I HAVE A RECALL FROM FORD DO TO SHIFTER CABLE BUSHINGS BEING FAULTLY. WERE YOUR CAR COULD ROLL AWAY DUE TO BEING IN THE WRONG GEAR. BUT THE KICKER IS THEY HAVE NOT YET PROVIDED A PART AND YOU CAN GET IT FIXED AND BE REIMBURSED OR ALWAYS USE YOUR PARKING BRAKE. WHICH IM SURE IS GREAT FOR HOT ROTORS AND BREAKPADS. AND THIS IS NOT THE ONLY PROBLEM I HAVE. MY VECHILE NOW HAS QUITE A FEW ISSUES. WHICH INCLUDE STALLING WHEN BACKING UP SHIFTER STUCK IN PARK (FINALLY WHEN IT DOES RELEASE SLAMS INTO REVERSE) RANDOMLY DRAINING BATTERY BECAUSE CAR IS IN POWER SAVING MODE NOT STARTING BECAUSE IF HILL ASSIST MODE? BACKUP CAM INTERMITTENTLY NOT WORKING TOUCHSCREEN DISPLAYNOT WORKING OR BLACK. ALL THESE PROBLEMS SEEM TO BE COMMON AMONG 2014 ESCAPE OWNERS WHEN READING ONLINE FORUMS FOR BOTH OWNERS AND MECHANICS. YET FORD STATES THAT EVEN WITH THE RECALLED ISSUE. NO CONSUMER COMPLAINTS OR INJURIES HAVE BEEN FILED. I WILL BE DOCUMENT EVERY OCCURRENCE FROM THIS DAY FORWARD.
Power train, Nov 13, 2018
3 YR OLD CAR TRANSMISSION WENT OUT COMPLETELY WHILE I WAS DRIVING ON THE FREEWAY. I HAD TO DODGE SPEEDIG CARS TO ROLL OFF THE FREEWAY SINCE I HAD NO USE OF THE GAS PETAL OR SPEED. HAD TO HAVE IT TOWED. ERROR CODES P0732-GEAR 2 INCORRECT GEAR RATIO CAME BACK TO NEEDING A WHOLE NEW TRANSMISSION. HAD THEM FLUSH THE TRANSMISSION FOR $300 TO TRY AND SAVE IT TO NO AVAIL. THE SHIFTER CABLE IS ALREADY ON RECALL NOTICE 18S20/NHTSA RECALL 18V471 AND MY FORD DEALER CANT GET THE PART FOR MONTHS NOW BECAUSE ITS ON BACK ORDER. I BELIEVE THIS LED TO THE TOTAL DEMISE OF THE TRANSMISSION. A USED PART FOR $3000 IS NOT AN OPTION BECAUSE THE DEALERS CANT FIND ONE ANYWHERE. IM ASSUMING ITS DUE TO MANY PEOPLE HAVING THIS SAME ISSUE. MY ONLY OPTIONS ARE SPENDING $5400 ON A NEW TRANSMISSION OR GETTIG RID OF THE CAR THAT I STILL OWE MONEY ON TO SOMEONE WHO MAY SCRAP IT. NO SAFETY RECALL PARTS ARE AVAILABLE STILL AFTER MONTHS AND NO USED PARTS ARE ACAILABLE BECAUSE THERE ARE MANY MORE LIKE ME WITH THIS STYLE VEHICLE. ALSO IN JANUARY THERE WAS A RECALL NOTICE 17S09/NHTSA RECALL 17V-209 THAT HAD TO DO WITH THE CYLINDER HEAD CRACKED THAT MAY CAUSE OIL TO LEAK AND MAY RESULT IN A FIRE IN THE ENGINE COMPARTMENT .
Power train, Nov 9, 2018
WHEN I FIRST START UP MY FORD ESCAPE IN THE MORNING AND PUT IT IN THE DRIVE GEAR , A SEVERE JERKING MOTION TAKES PLACE. IT ONLY DOES IT AFTER THE VEHICLE HAS BEEN SETTING FOR A WHILE.
Power train, Electronic stability control (ESC), Engine, Nov 5, 2018
FORD FIXED A RECALL ON MY CAR REGARDING THE COOLANT SENSOR AND MY CAR HASN'T BEEN RIGHT EVER SINCE. SAME DAY THAT I BROUGHT IT HOME THE COOLANT SENSOR SAID COOLANT LEVEL LOW EVEN THOUGH THEY HAD JUST FILLED IT UP AND THERE WAS PLENTY OF COOLANT IN THE CAR. YESTERDAY ON MY WAY HOME FROM WORK MY CAR OVER HEATED AND, LIGHTS ON THE DASH SAID FOR ME TO PULL OVER SAFELY AS SOON AS POSSIBLE. THE CAR AUTOMATICALLY SLOWED DOWN TO BARELY 5MILES/HOUR ON IT OWN, IT WOULD NOT ACCELERATE. NOW THE CAR IS NOT DRIVABLE AS IT OVERHEATS WITHIN 30 SECONDS OF STARTING THE CAR UP. DEALERSHIPS NEAR ME WILL NOT SERVICE MY CAR FOR ANOTHER 2 WEEKS AND THEY DON'T HAVE A LOANER CAR THAT I CAN USE IN THE MEANTIME, AND ON TOP OF THAT IT'S GOING TO HAVE TO BE TOWED TO THE DEALERSHIP BECAUSE IT'S NON-DRIVABLE. ACCORDING TO THE DIAGNOSTICS RAN ON IT THE CODE THAT CAME UP WAS - P1299.
Power train, Air bags, Oct 29, 2018, crash
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO THE NEIGHBOR'S VEHICLE. THE CONTACT EXITED THE VEHICLE PRIOR TO THE ROLLAWAY. THE CONTACT STATED THAT THE DRIVER'S DOOR CLIPPED ONTO THE CAR PORT HOUSING, IN WHICH THE VEHICLE WAS PARKED UNDER, AND THE DRIVER'S DOOR HINGE FRACTURED. UPON IMPACT WITH THE REAR SPARE TIRE MOUNT OF THE NEIGHBOR'S VEHICLE, THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED, AS THE CONTACT WAS NOT IN THE VEHICLE AT THE TIME OF THE CRASH AND NEITHER WAS THE NEIGHBOR. THE CONTACT CALLED THE INSURANCE COMPANY AND REMAINED IN POSSESSION OF THE VEHICLE THEREAFTER. IN ADDITION, AN AUTOBODY REPAIR SHOP WAS MADE AWARE OF THE ROLLAWAY. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED WITH A REBUILT TRANSMISSION, PRIOR TO THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE HAD A HISTORY OF TRANSMISSION FAILURES AND/OR REPAIRS PRIOR TO THE INCIDENT. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TR
Power train, Oct 29, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A WHINING NOISE WAS PRESENT COMING FROM THE ENGINE AREA AND THE TRANSMISSION WOULD ERRONEOUSLY SWITCH GEARS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,632. *TT*JB
Power train, Oct 17, 2018
TRANSMISSION FAILURE. I HAVE HEARD THAT THIS IS A COMMON PROBLEM IN THE 2014 FORD ESCAPE. THE WARNING ONLY HAPPENED WHILE HIGHWAY DRIVING.
Power train, Engine, Oct 10, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED RAPIDLY. THE CONTACT WAS UNABLE TO ACCELERATE BEYOND 55 MPH. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE AWAY. FOLSOM LAKE FORD (12755 FOLSOM BLVD, FOLSOM, CALIFORNIA, (916) 353-2040) DIAGNOSED THAT THE COOLANT LEVEL SENSOR SYSTEM WAS FAULTY. THE DEALER ALSO STATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 80,853.
Power train, Oct 10, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE PARKING, THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. ON A SECOND OCCASION, THE VEHICLE ROLLED AGAIN AND PINNED THE CONTACT'S FRIEND, WHO SUFFERED AN INJURED LEG. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT CALLED AIRPORT MARINA FORD (5880 W CENTINELA AVE, LOS ANGELES, CA 90045, (310) 574-2641) AND STATED THAT THERE WAS NO RECALL AND THAT THE VEHICLE WAS NOT PLACED IN PARK PROPERLY. THE MANUFACTURER PROVIDED A CASE NUMBER AND RECOMMENDED THE VEHICLE BE SERVICED. THE MANUFACTURER STATED THAT THE BUSHING MAY HAVE DETACHED FROM THE TRANSMISSION CABLE AND THERE WAS NO RECALL. THE CONTACT STATED THAT THE VEHICLE HAD AN EXISTING POWER TRAIN WARRANTY FOR FIVE YEARS OR 60,000 MILES. THE FAILURE MILEAGE WAS 29,000.
Power train, Electrical system, Engine, Oct 8, 2018
I WAS PARKED IN A LARGE PARKING LOT OF A GROCERY STORE. WHEN LEAVING MY VEHICLE WAS BEING PUT INTO DRIVE, TRANSMISSION WENT INTO REVERSE AND SHIFTER WAS IN PARK. THE KEY WAS ABLE TO BE REMOVED BUT UNABLE TO KEEP CAR SECURE W/O LEAVING PARKING BRAKE ON. THERE WAS NO WAY TO CRANK THE CAR SINCE IT WAS NOT IN PARK. CAR WAS COMPLETELY NON WORKING. MY VEHICLE HAD TO BE LEFT IN THE PARKING LOT AND TOWED TO A DEALERSHIP FOR REPAIRS. IN SITTING IN THE PARKING LOT, WITH A NON-FUNCTIONING CAR WAITING FOR A TOW TRUCK, I SEARCHED ONLINE AND FOUND THE EXACT DESCRIPTION OF WHAT WAS GOING ON UNDER RECALL 18S20. INFORMED THE DEALERSHIP OF THIS WHEN THE CAR WAS DELIVERED TO THEM. THAT WAS THE ONLY PART THAT WAS FIXED, SINCE IT WAS THE ONLY FAULTY PART. FORD REFUSED TO PAY FOR THE REPAIRS SINCE, APPARENTLY, MY CAR WAS MANUFACTURED AT A DIFFERENT PLANT. SAME MAKE, MODEL, ETC. SAME PART, OTHERS ARE PAID FOR, JUST NOT MINE. FORD WAS NOT WILLING TO COMPENSATE BECAUSE THE VIN WAS NOT IN THE SYSTEM FOR THIS RECALL AT THE TIME OF MY REPAIRS. THIS WAS A SAFETY ISSUE AND LOT OF WASTED TIME, SERVICES AND MONEY. IF I HAD KNOWN AND BEEN INFORMED OF THIS I COULD HAVE HAD IT FIXED PRIOR TO A BREAKDOWN AND WOULD NOT HAVE HAD TO HAVE MY CHILDREN WITH ME, IN A HOT CAR, IN A BUSY PARKING LOT VERY UPSET. UNNECESSARY STRESS FOR SURE.
Power train, Oct 1, 2018
I WAS DRIVING ABOUT 20 MPH AFTER ACCELERATING FROM A STOP AND THE TRANSMISSION SHIFTED OUT OF DRIVE. I COULD HEAR IT CLUNK AND FEEL THE CAR JERK. I STOPPED AND DOWNSHIFTED BUT NOTHING HAPPENED. I PUT IT IN PARK, TURNED OFF THE ENGINE. I RESTARTED IT, SHIFTED TO DRIVE AND SLOWLY ACCELERATED. I GOT ABOUT 20 YARDS AND IT SLIPPED OUT OF GEAR AGAIN. IT WOULDN'T SHIFT INTO ANY GEAR EXCEPT PARK. THIS WAS AFTER DRIVING ABOUT 100 MILES. I HAD NO ISSUES PRIOR TO THIS. NO WARNING LIGHTS CAME ON UNTIL ALL OF THIS HAPPENED AND AS I PULLED INTO MY DRIVEWAY A WARNING CAME ON SAYING "TRANSMISSION FAULT SEE SERVICE STATION". IT HAS 124,000 MILES ON IT. I'VE HAD IT FOR JUST UNDER 2 YEARS, BOUGHT USED, AND HAVEN'T HAD ANY ISSUES WITH THE TRANSMISSION BEFORE NOW. I RESEARCHED INFO ONLINE AND IT LOOKS LIKE THIS IS NOT AN ISOLATED PROBLEM, BUT FORD IS NOT RECOGNIZING THIS AS AN ISSUE. TRANSMISSIONS SHOULD NOT JUST BREAK DOWN FOR NO REASON, AND IF THEY DO, FORD SHOULD FIX THE PROBLEM.
Power train, Sep 28, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT PULLED OVER TO SIDE OF THE ROADWAY, PLACED THE VEHICLE IN PARK, AND THE "SERVICE NOW" WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO CYCLE THE GEAR BETWEEN REVERSE AND DRIVE; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO KLABEN FORD LINCOLN OF WARREN (LOCATED AT 3853 YOUNGSTOWN RD SE, WARREN, OH 44484, (888) 428-3823). THE CONTACT WAS INFORMED THAT THERE WERE METAL SHAVINGS IN THE TRANSMISSION FLUID. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,200.
Power train, Sep 27, 2018, crash
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN A HILL AND OVER A CURB. AS A RESULT, THERE WAS DAMAGE TO THE BODY AND UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS TOWED TO KING FORD (2450 E U.S. HIGHWAY 64 ALT, MURPHY, NC 28906, (828) 837-2121). THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT BE ABLE TO ASSIST WITH HAVING THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE WAS UNABLE TO CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Sep 25, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. ON SEVERAL OCCASIONS, THE "TRANSMISSION FAILURE" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE TRANSMISSION FLUID, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.
Power train, Sep 21, 2018
STOPPED AT RED LIGHT, VEHICLE WOULD NOT MOVE WHEN I STEPPED ON THE GAS- TRANSMISSION WENT BAD WITHOUT WARNING. SEE ATTACHED RECEIPT FOR WORK PERFORMED
Power train, Sep 18, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE GEAR SHIFT WAS IN THE PARK POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOSCH FORD HEMET (LOCATED AT 150 CARRIAGE CIR, HEMET, CA 92545, (951) 396-7250) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Power train, Vehicle speed control, Engine, Sep 11, 2018
A DOZEN TIMES NOW WHEN WE START IT UP IT RUN REAL RUFF AND WILL LURCH, THE RPMS GO UP BUT NOT MPH BEING GAINED. I HAVE TO PULL OVER AND TURN IT OFF AND RESTART AND IT RUNS FINE. WE GET A MESSAGE THAT READS "ENGINE FAULT SERVICE NOW". WHEN WE TAKE IT TO THE DEALER THEY CAN'T FINE ANY ERRORS ON WHEN THEY HOOK IT UP TO THEIR COMPUTER. THIS HAS HAPPENED MULTIPLE TIMES WITHIN THE LAST WEEK AND OVER THE ALMOST 4 YEARS I'VE OWNED THE CAR. I WAS DRIVING IT ON A CITY STREET AND HAD JUST BACKED OUT OF MY DRIVE WAY, OTHER TIMES IT'S HAPPENED HAS BEEN ON CITY STREETS SHORTLY AFTER PULLING FORWARD, AND THOSE TIMES I HAD NOT BACKED UP AT ALL PRIOR TO IT DOING IT. THIS MORNING WHEN IT HAPPENED I ALMOST HAD SOMEONE REAR-END ME BECAUSE MY CAR WOULD NOT GET ABOVE 5MPH. I HAD DRIVEN ABOUT A BLOCK FROM MY HOME BEFORE THE ERROR MESSAGE CAME ON AND WAS FORCED TO PULL OVER. THANKFULLY I WASN'T ON THE HIGHWAY YET.
Power train, Sep 6, 2018
SHIFTER CABLE BROKE. WE WERE UNABLE TO SHIFT TRANSMISSION AFTER PULLING VEHICLE IN PARKING SPOT. WE HAD TO HAVE VEHICLE TOWED TO REPAIR FACILITY AND HAVE SHIFTER CABLE REPLACED AT A COSTS OF $526.40. WE ALSO HAVE ANOTHER OUTSTANDING COMPLAINT FILED FOR WIRING HARNESS BEING TOO SHORT AND WE HAD TO PAY FOR NEW SPLICES THAT OUR VIN WAS NOT COVERED BY A CURRENT RECALL. WE ASK THAT NHTSA LOOKING INTO THE STATUS OF THAT COMPLAINT FOR OUR REFUND AS WELL AS THIS ONE THAT THERE AGAIN APPEARS TO BE A CURRENT RECALL FOR, JUST NOT FOR OUR VIN.
Power train, Sep 5, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE. IN ADDITION, THE TRANSMISSION SYSTEM FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC TRANSMISSION WOULD NOT "PULL WHILE HOT". THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,622. *TT*JB
Power train, Sep 5, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STOPPED ACCELERATING FORWARD AND ALSO WOULD NOT DRIVE IN REVERSE. THE VEHICLE WAS TOWED TO BOB THOMAS FORD (310 W. COLISEUM BLVD, FORT WAYNE, IN) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 111,000.