2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: power train
481 reports, newest first. Show all
Power train, Aug 30, 2018
THE TRANSMISSION IS NOT WORKING WELL, THE CAR HAS NO POWER, BETWEEN THE R AND THE DRIVE IT MAKES A NOISE
Power train, Aug 28, 2018
SHIFTER CABLE DISCONNECTED FROM TRANSMISSION. VEHICLE WAS PARK AND WOULD NOT MOVE DUE TO CABLE BEING DISCONNECTED. TOWED VEHICLE TO DEALER AND SHIFTER CABLE REPLACED TO REPAIR IT. FORD SAYS MY VEHICLE NOT COVERED UNDER CURRENT RECALL SO I WAS FORCED TO PAY FOR REPAIR. SHAME ON FORD FOR NOT TAKING CARE OF THIS PROPERLY.
Power train, Aug 25, 2018
SHIFTER CABLE BUSHINGS. 2014 FORD ESCAPE. NHTSA RECALL # 18V471. FORD RECALL # 18S20. GEAR SHIFTER MOVES TO PARK, BUT DOES NOT REGISTER ON DRIVERS CONSOLE. CANNOT START CAR CAR DRIFTS WITHOUT EMERGENCY BRAKE APPLIED. CAR HAD TO BE TOWED TO DEALER. DEALER ACKNOWLEDGED IT WAS THE RECALL ISSUE, BUT SINCE FORD HAS NOT ISSUED THE PARTS YET THERE ARE MAKING ME PAY FOR THE REPAIR UNTIL FORD SENDS OUT A LETTER INFORMING CONSUMERS THAT PARTS ARE AVAILABLE. I SPOKE WITH FORD THEY TOLD ME I HAD TO KEEP THE REPAIR INVOICE AND GET REIMBURSED WHEN PARTS ARE AVAILABLE. MY QUESTION IS, IF THE DEALER CAN FIX IT, WHY CAN'T FORD AUTHORIZE PAYMENT, SO I DO NOT HAVE TO PAY OUT OF POCKET. IF FORD ISSUED A RECALL AND PEOPLE ARE ALREADY HAVING AN ISSUE WHY DON'T THEY JUST PAY TO HAVE IT FIXED. THE DEALER WANTS $1000 TO FIX THIS. FORD SHOULD TAKE RESPONSIBILITY FOR THIS.
Power train, Engine, Fuel/propulsion system, Aug 24, 2018
2 ACTIVE RECALLS-NO TIMEFRAME OF WHEN IT WILL BE REMEDIED. ADDITIONALLY, VEHICLE DIES WHEN PUT INTO D FROM R. VEHICLE HAS 52K MILES, WELL MAINTAINED, SHELL FUEL IS USED. THIS HAPPENS WHEN BACKING UP AND PUTTING INTO DRIVE. VEHICLE WAS IN MOTION.
Power train, Aug 24, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE "TRANSMISSION NOT IN PARK" WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE MANUFACTURER AND SCHEDULED THE VEHICLE TO BE TOWED TO PREMIER FORD INC (5001 GLENWOOD RD, BROOKLYN, NY 11234, 888-381-4515) WHERE THE TECHNICIAN STATED THAT THEY WERE UNAWARE THAT THE VEHICLE WAS BEING TOWED. THE TECHNICIAN INFORMED THE CONTACT THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED AT THE CONTACT'S EXPENSE. MEANWHILE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Power train, Aug 22, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE, A LOUD NOISE WAS HEARD AND THE VEHICLE NEITHER MOVED NOR WENT INTO ANY GEAR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, 386-310-2342) WHERE IT WAS DIAGNOSED THAT THE BUSHING CABLE FRACTURED AND THE ENTIRE SHIFTER CABLE BUSHING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER WHO STATED THAT THE RECALL PART WAS UNAVAILABLE AND REFERRED THE CONTACT BACK TO THE MANUFACTURER. THE CONTACT WAS THEN REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,910. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Aug 14, 2018, crash
PARKED CAR ON DRIVEWAY FACING HOME. DRIVEWAY IS UPHILL FROM STREET TO HOUSE. PUT CAR IN "PARK" AND UPON GETTING OUT THE CAR IT STARTED ROLLING BACKWARDS. I WAS UNABLE TO STOP CAR AND IT ROLLED DOWN THE DRIVE & PART OF THE YARD, KNOCKING DOWN A TELEPHONE POLE GUIDE WIRE, CROSSED THE STREET & STOPPED WITH HALF OVER THE OPPOSITE CURB & DAMAGING A MAIL BOX.
Power train, Aug 14, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT MENTIONED THAT THE VEHICLE'S GEAR SELECTOR FAILED TO DISPLAY THE CORRECT GEAR SELECTION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE GEAR WAS SHIFTED INTO PARK, BUT WAS DISPLAYING DRIVE. THE VEHICLE WAS TAKEN TO DEACON JONES FORD-LINCOLN, INC. (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Power train, Aug 13, 2018
PARKED MY CAR PUT IT IN PARK BUT WHEN I TOOK MY FOOT OFF BRAKE AND STARTED OPEN THE DOOR THE CAR ROLLED FORWARD. I PUT ON THE BRAKE AND PARKING BRAKE BUT SHIFTER WAS FROZE IN PLACE. CONTACTED LOCAL FORD DEALERSHIP AND FORD CORP BOTH SAID THERE AREN'T ANY PARTS TO FIX CAR AND DIDN'T OFFER A LOANER. LOCAL FORD SHOWED ME HOW TO PUT BUSHING BACK ON PEG SO CAR COULD BE DRIVEN. I'M 63 YEAR OLD WOMAN CAR REPAIR NOT MY WHEELHOUSE. I FEEL CAR IS DANGEROUS AND SHOULDN'T BE DRIVEN. FORD IS PUTTING ME AT RISK PHYSICALLY AND OPEN TO ACCIDENTS AND LAWSUITS BY NOT OFFERING A REPAIR OR A LOANER CAR.
Power train, Aug 10, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WARREN MIDTOWN MOTORS, 1995 MARKET ST, WARREN, PA 16365 (814) 723-5400) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-15433231. THE FAILURE MILEAGE WAS 70,123.
Power train, Aug 4, 2018
THE CAR WAS PARKED AT A GAS FILLING STATION TO FILL THE GAS TANK. WHEN ATTEMPTING TO LEAVE THE GAS STATION, THE CAR REGISTERED BEING IN REVERSE AND WOULD NOT START. UPON EXAMINATION, IT WAS DETERMINED THE BUSHING ON THE TRANSMISSION AND WOULD NO LONGER SHIFT GEARS. IN ORDER TO MOVE THE VEHICLE, THE TRANSMISSION NEEDED TO BE SHIFTED WITH ONE PERSON MANUAL HELD THE SHIFTING CABLE ONTO THE TRANSMISSION WHILE SOMEONE IN THE VEHICLE MOVED THE GEAR SHIFT. AS THE GEARS WERE SHIFTED, THE PERSON HOLDING THE CABLE IN PLACE MADE SURE THAT IT DID NOT POP OFF SO THAT IT COULD BE MOVED INTO GEAR. IF THE PERSON DID NOT HOLD THE CABLE DOWN, IT WOULD NOT SHIFT GEARS. WE WERE ABLE TO GET THE VEHICLE HOME AND REPEAT THE PROCESS TO GET IT INTO PARK. THE CAR IS NOT SAFELY ABLE TO BE DRIVEN IN THE CONDITION IT CURRENTLY IS.
Power train, Jul 31, 2018
MY CAR, A 2014 FORD ESCAPE [XXX], IS SUBJECT TO RECALL FOR SHIFTER PROBLEMS. THE VEHICLE FAILED TO SHIFT OUT OF 'PARK' ON JULY 22 , 2018 AT THE CHURCH PARKING LOT WHILE IN MOTION AND IT NEEDED TO BE TOWED SINCE IT TURNED OFF AND WOULDN'T TURN ON. I HAD THE CAR TAKEN TO THE DEALER, GALPIN FORD IN VAN NUYS, CA AND DISCUSSED THIS WITH [XXX], AND [XXX] THE SERVICE MANAGER. HE SAID THAT THE PROBLEM IS WITH THE SHIFTER CABLE BUSHINGS IN WHICH THERES A RECALL FOR. HE ADVISED ME THAT THAT REPLACEMENT PARTS FOR THE RECALL ARE NOT YET AVAILABLE. HE SAID THAT THEY CAN DO A TEMPORARY FIX OF THE SHIFTER CABLE, BUT THAT I NEED TO PAY $600 FOR THAT TEMPORARY REPAIR WHICH HE ADVISED IS NECESSARY TO MAKE THE CAR OPERATIVE UNTIL THE PARTS ARRIVE. IN MY DISCUSSION WITH FORD CHAT EARLIER TODAY, CARISSHA ADVISED ME THAT A RECALL REPAIR LIKE THIS SHOULD NOT INVOLVE A COST TO ME. THE PROBLEM OF THE ABSENCE OF REPLACEMENT PARTS IS UNDERSTANDABLE, AS IT IS A RECENT RECALL. HOWEVER, BECAUSE OF THE FAILURE WHICH LED TO THE RECALL, I SHOULD NOT HAVE TO PAY FOR A 'TEMPORARY' FIX. IF THE CONCERN OF GALPIN IS THAT FORD WILL NOT REIMBURSE FOR THE REPAIR COSTS DONE AT THIS TIME, PLEASE CONTACT LEONARD AND JOHN AND PROVIDE THEM WITH THE NECESSARY ASSURANCE. I AM UNABLE TO OPERATE MY CAR OR TO GET IT REPAIRED BECAUSE OF THIS IMPASSE. NOW I SPOKE WITH [XXX] FROM SERVICE AT SUNRISE FORD IN NORTH HOLLYWOOD, CA AND HE SAID HE CAN FIX IT WITHOUT A COST FOR ME IF FORD PROVIDES AN AUTHORIZATION CODE AND FOR ME TO FILE A COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Jul 30, 2018
TRANSMISSION OFTEN SUFFERS FROM SLUGGISH TAKE-OFF AND ROUGH SHIFTING. OCCASIONALLY WHILE ACCELERATING, THE TRANSMISSION WILL ABRUPTLY LOSE POWER AND ABRUPTLY REGAIN IT, CAUSING THE ENGINE TO REV AT HIGH REVOLUTIONS.
Power train, Engine, Jul 29, 2018
POSTING DATE: JULY-29, 2018 (SUNDAY) VEHICLE : 2014 FORD ESCAPE TITANIUM 4X4 (4-CYLINDER TURBO ENGINE, AUTOMATIC TRANSMISSION) VEHICLE LOSES TRANSMISSION POWER. THREE WEEKS AGO I CAME OUT OF A FREEWAY AND TRIED TO MAKE A RIGHT TURN ON A FAST MOVING LOCAL ROAD. I MADE THE TURN AND PRESSED THE ACCELERATOR BUT THE CAR WOULD NOT MOVE. THE ENGINE REVVED UP BUT THERE WAS NO MOTION. I HAD TO IMMEDIATELY TURN ON THE HAZARD FLASH LIGHTS TO WARN APPROACHING VEHICLES BEHIND. FINALLY I PRESSED THE ACCELERATOR "SLOWLY" AND THE CAR DID MOVE AND PICK UP SPEED. THERE WERE NO FURTHER ISSUES THAT DAY. I HAD SENSED "BUMPY GEAR SHIFTS" AND "JERKY ACCELERATIONS" EVEN BEFORE THE ABOVE INCIDENT. I INSTINCTIVELY "KNEW" THAT THINGS WERE NOT RIGHT BUT DID NOT KNOW EXACTLY WHAT IT WAS. TWO DAYS AGO MY WIFE CALLED ME AT WORK AND SAID THAT AFTER BACKING OUT FROM THE GARAGE, THE CAR WAS NOT PICKING UP SPEED. THE "CHECK ENGINE" LIGHT HAD ALSO COME UP. SHE SOMEHOW LIMPED SLOWLY BACK INTO THE GARAGE. WHEN I RETURNED HOME, I TRIED IT TOO. I FOUND THAT ONLY THE "REAR DRIVE" WAS WORKING. THE "FORWARD DRIVE" HARDLY WORKED. OFTEN WHILE IN "DRIVE" MODE, THE CAR ROLLED BACKWARDS ON OUR MILDLY SLOPED DRIVEWAY! USING "THE LOWEST GEAR" I SOMEHOW PUT IT BACK INTO THE GARAGE. YESTERDAY I GOT IT TOWED TO THE NEAREST FORD DEALERSHIP. BEING A SATURDAY, THEY COULD NOT DO ANYTHING MORE. THEY SAID THEY WILL LOOK INTO IT TOMORROW (MONDAY). I CONSIDER THIS TO BE A MAJOR SAFETY ISSUE. I AM LUCKY THAT I DID NOT LOSE COMPLETE POWER ON THE FREEWAY AND NOTHING BAD HAS HAPPENED SO FAR TO ME OR MY WIFE. READING ABOUT OTHERS' EXPERIENCES ON THE INTERNET ON THE SAME MODEL YEAR VEHICLE, IT SEEMS THAT THEY MIGHT HAVE FACED MUCH MORE DANGEROUS SITUATIONS. PLEASE INVESTIGATE THIS PROBLEM SERIOUSLY AND NOTIFY THE VEHICLE MANUFACTURER.
Power train, Jul 23, 2018, fire
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE SYNC SYSTEM DISPLAYED 'DO YOU WANT TO RUN A VEHICLE HEALTH REPORT?' TO WHICH THE CONTACT INDICATED "YES". THE MESSAGE 'DO NOT STOP KEEP ENGINE RUNNING IN ORDER TO RUN THE HEALTH REPORT' WAS DISPLAYED AS THE VEHICLE SEIZED AND SMOKE WAS SEEN COMING FROM THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO BOB UTTER FORD-LINCOLN (2525 TEXOMA PKWY, SHERMAN, TX 75090, 903-892-3555) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Power train, Jul 23, 2018
I HAVE A 2014 FORD ESCAPE WITH 111,000 MILES AND WAS JUST TOLD ENTIRE TRANSMISSION NEEDS TO BE REPLACED. I HAVE READ MANY COMPLAINTS ABOUT THE CURRENT ESCAPE VEHICLES NEEDING TRANSMISSION REPLACEMENTS WITH LOW MILEAGE. I UNDERSTAND THE POWER TRAIN WARRANTY HAS EXPIRED, BUT FOR A TRANSMISSION TO LAST NO LONGER THAT 4 YEARS 111,000 MILES IS A DIS-SERVICE TO THE CONSUMER AND THEIR NEEDS TO BE A RECALL ON THIS MODEL. VEHICLE STARTING HESTITATING DURING ACCELERATION A FEW DAYS PRIOR TO HAVING IN LOOKED AT BUT NO ERROR CODES WERE FOUND ON THE ENGINE OR TRANSMISSION. THE DAY AFTER PICKING UP THE VEHICLE THE VEHICLE STARTING SHIFTING ERRATICALLY AND THEN A TRANSMISSION FAULT LIGHT CAME ON AND I HAD TO HAVE THE VEHICLE TOWED TO A FORD DEALERSHIP ON FRIDAY 7/20 AND WAS TOLD TODAY 7/23 THE ENTIRE TRANSMISSION WOULD HAVE TO BE REPLACED AT A COST OF AROUND $5000.00. THIS IS UNACCEPTABLE IN MY EYES.
Power train, Jul 19, 2018, crash
ON 6/6/2017 MY WIFE'S ESCAPE WAS IN PARK ON A SLIGHT INCLINE AND IT ROLLED BACKWARDS AND STRUCK ANOTHER VEHICLE. WE CONTACTED FORD ABOUT IT NEVER HEARD FROM THEM. NOW WE HEAR ABOUT A RECALL ON THE ESCAPE AND FORD IS SAYING THEY HAVE NO RECORD OF A RECALL ON HER VEHICLE WHEN EVERYTHING I FIND ONLINE IT IS UNDER THE TIME THAT FORD HAD BAD PARTS. YOU ARE MY ONLY HELP WHERE DO I GO FROM HERE.
Power train, Jul 19, 2018
BACKED VEHICLE OUT OF A DRIVEWAY AND SHIFTED INTO PARK ON CURB. WITHOUT TURNING VEHICLE OFF ATTEMPTED TO SHIFT INTO DRIVE A SHORT TIME LATER AND SHIFTER WAS LOOSE/HAD NO RESISTANCE AND VEHICLE WOULD NOT SHIFT INTO ANY GEAR OR MOVE. A TOW TRUCK WAS CALLED TO TOW VEHICLE TO DEALER AND FOUND THAT SHIFTER CABLE END HAD COME OFF OF LINKAGE ON THE TRANSMISSION. CABLE WAS TEMPORARILY REATTACHED AND VEHICLE DRIVEN TO DEALER WHERE CABLE WAS REPLACED TO REMEDY ISSUE.
Power train, Jul 18, 2018
I PARKED MY CAR AT A RESTAURANT, COUPLE HOURS LATER IT WOULDN'T START BECAUSE IT SAID CAR IN GEAR ON THE DASHBOARD. EVEN IF IT WAS IN PARK THE CAR SAID STILL IN GEAR CAN'T START. I HAD TO TOW IT TO THE NEAREST FORD DEALERSHIPS AND THEY SAID THE SHIFTER CABLE WAS BROKEN AFTER 3 DAYS. EVEN UNDER 49,000 MILES THEY MENTIONED IT WASN'T COVERED BY THE POWERTRAIN WARRANTY SO I HAD TO PAY $940.60 FOR THE PARTS AND LABOR OUT OF POCKET.
Power train, Jul 18, 2018, crash
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. UPON STARTING THE VEHICLE, IT INADVERTENTLY REVERSED DOWN A DRIVEWAY. THE CONTACT STATED THAT THE VEHICLE CAME TO A STOP WHEN IT STRUCK A STOP SIGN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED BELL FORD LINCOLN AT (517) 265-8187 (LOCATED AT 4510 US-223, ADRIAN, MI 49221), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Power train, Jul 16, 2018
I WAS DRIVING ON THE FREEWAY TO WORK IT BECAME VERY CLEAR THAT THE VEHICLE WAS NOT SHIFTING PROPERLY. I COULD FEEL AND SEE THE RPMS INCREASING MUCH TOO HIGH BEFORE THE VEHICLE WOULD FINALLY SHIFT, CAUSING A SIGNIFICANT JERKING MOTION. THEN, AN ENGINE WARNING APPEARED STATING 'TRANSMISSION FAULT. SERVICE NOW'. I IMMEDIATELY PULLED OFF OF THE FREEWAY AND HAD THE VEHICLE TOWED HOME. I HAD THE VEHICLE TAKEN INTO A FORD DEALERSHIP IN ORDER FOR THEM TO DIAGNOSE THE ISSUE, WHICH THEY DID SAYING THE TRANSMISSION WAS COMPLETELY SHOT. ZERO INDICATION THERE WAS AN ISSUE BEFORE IT FAILED.
Power train, Jul 16, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, ABNORMAL NOISES WERE HEARD COMING FROM THE VEHICLE. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS UNAVAILABLE.
Power train, Jul 5, 2018
WAS TRAVELING ON THE HIGHWAY ON CRUISE CONTROL. SPEED WAS APPROXIMATELY 75 MPH. NOTICED THE RPM'S CLIMBING WHILE THE SPEED REMAINED CONSTANT. TOOK THE CAR OFF OF CRUISE CONTROL. THAT DID NOT SOLVE THE ISSUE. THE RPM WOULD CLIMB WHILE THE SPEED WOULD NOT. WE PULLED OFF AT THE NEAREST EXIT. SMOKE WAS COMING FROM UNDER THE CAR. BASICALLY THE TRANSMISSION STOPPED WORKING WITH NO WARNING. CAR HAD 74,000 MILES WHEN THIS HAPPENED.
Power train, Jun 19, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO PARK IN THE DRIVEWAY, THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE EMERGENCY BRAKE WAS ENGAGED. UPON ATTEMPTING TO SHIFT INTO PARK, IT FAILED TO ENGAGE AND THE BACK UP CAMERA WAS ACTIVATED. THE VEHICLE WAS TOWED TO THE DEALER (WALT SWEENEY-WEST HILLS FORD IN CINCINNATI, OHIO, 513-922-4500) WHERE IT WAS DIAGNOSED THAT THE PLASTIC PIECE THAT ATTACHED THE TRANSMISSION CABLE TO THE SHIFTER WAS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Power train, Jun 18, 2018
STEARING WHEEL LOCKED AND WILL NOT TURN THE VEHICLE HAD TO TURN IT OFF AND TURN IT BACK ON.