2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: power train
481 reports, newest first. Show all
Power train, Jun 14, 2018
I PURCHASED MY 2014 ESCAPE ECO BOOST USED IN MID 2015. IT WAS 1.5 YEARS OLD WITH 74K MILES. IN DECEMBER OF 2017 THE TRANSMISSION COMPLETELY STOPPED SHIFTING WITH NO WARNING OR INDICATION PREVIOUSLY. I STOPPED TO GET GAS ONE NIGHT AND TOOK BACK OFF AND IT SLIPPED IN SECOND GEAR AND NEVER REENGAGED. THERE WERE NO WARNING LIGHTS OR CODE INDICATORS SHOWING ON THE DASH AND THERE WAS NOTHING IN THE WAY IT WAS DRIVING AND SHIFTING PREVIOUSLY TO MAKE ME THINK THERE WAS AN ISSUE. IT LITERALLY JUST HAPPENED ALL AT ONCE. THE REPAIR CONSISTED OF A COMPLETE REBUILD. THE PRESSURE CONTROL SOLENOID, TCC SOLENOID, BUSHING AND BEARINGS WERE REPLACED TOTALING AN OUT OF POCKET $2900.00 ON A VEHICLE THAT WAS LESS THANK 4 YEARS OLD. UPON FURTHER RESEARCH I HAVE FOUND THAT THIS SEEMS TO BE A COMMON ISSUE WITH THE ECO BOOST AND THERE IS EVEN A RECALL ON THE 2008 ESCAPES. AS WELL AS SOME OF THE 2017 MODELS.
Power train, Electrical system, Jun 11, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY SHIFTING GEARS. ONCE THE GEARS WERE SHIFTED, THE VEHICLE EXPERIENCED SEVERE JERKING. IN ADDITION, THE INSTRUMENT CLUSTER INDEPENDENTLY CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE HAD NOT BEEN DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Power train, Jun 5, 2018
TRANSMISSION STARTED MAKING A SHUTTERING SOUND IN BETWEEN 4 & 5 GEAR, THIS STARTED ABOUT A MONTH AGO 05/01/18, THE CAR HAS 153,000 MILES.
Power train, May 29, 2018
BOUGHT VEHICLE USED AT 73200 MILES. TRANSMISSION WENT BAD AND REPLACED AT 74000 MILES, UNDER DEALER WARRANTY. CODE READY INCORRECT GEAR. CAR SAID TRANSMISSION FAULT SERVICE IMMEDIATELY. AT 78690 MILES VEHICLE STARTED TO SHIFT IRREGULARLY AGAIN AFTER DESCENDING A LARGE HILL (800+ FOOT ELEVATION OVER 2-3 MILES) AND THE TRANSMISSION FAULT ALERT OCCURRED AGAIN. VEHICLE WAS ABLE TO MOVE BUT HAD NO POWER TO ASCEND A SMALL HILL (~50 FOOT). HAD TO BE TOWED TO DEALER.
Power train, May 28, 2018
THE TRANSMISSION IN MY 2014 ESCAPE HAS GONE OUT. THERE SHOULDN'T BE TRANSMISSION ISSUES IN A 4 YEAR OLD CAR. WHEN THE CAR WAS IN DRIVE, IT WOULD REV UP TO 4-5 RPMS LIKE IT WAS IN NEUTRAL BEFORE IT WOULD MOVE. IT WOULD INCREASE SPEED VERY SLOWLY. IT WOULD JERK LIKE IT WOULDN'T GO INTO GEAR. THE TRANSMISSION HAS TO BE FULLY REPLACED. I SHOULD NOT HAVE THIS PROBLEM OR EXPENSE IN A 4 YEAR OLD CAR. IT IS AT J.O. FORD DEALERSHIP IN GLADEWATER, TX. GETTING REPAIRED NOW.
Power train, May 10, 2018
CAR WAS OCCASIONALLY JERKING, MAKING A CLUNKING SOUND WHEN SHIFTING UP/DOWN. THEN THE "TRANSMISSION FAULT." WARNING CAME ON. TOOK IT TO GOLDEN FORD LINCOLN IN CAMDEN ARKANSAS. THEIR DIAGNOSTICS SHOWED "TORQUE CONVERTER INPUT SHAFT RETURN WAS RESTRICTED AND BURNT UP TRANSMISSION." COST US $4962.62 TO REPLACE THE TRANSMISSION, RIDICULOUS! HAVING A TOTAL TRANSMISSION FAILURE WITH ONLY 71250 MILES ON A MODERN CAR IS TERRIBLE.AT LEAST IT DIDN'T FAIL AT SPEED ON THE HIGHWAY.
Power train, Other or unspecified, Engine, May 1, 2018
THE VEHICLE'S GEAR SHIFT CABLE "BREAKS" LEAVING THE VEHICLE INOPERABLE UNABLE TO GO INTO GEAR, DRIVE OR REVERSE. THE VEHICLE DRIVE OK THEN PARKED. THE VEHICLE WAS PARKED IN A PUBLIC GARAGE WHEN I NOTICED THAT THE VEHICLE WOULD NOT GO INTO GEAR.
Power train, Apr 27, 2018
LOW COOLANT CHECK SYSTEM LIGHT ON RANDOMLY, DIAGNOSED AS DEFECTIVE WATER PUMP AT 56,000 MILES. WATER PUMP ON BACK ORDER AND NOT AVAILABLE FOR 2 WEEKS, THEN 3 -5 DAYS SHIPPING AND 2 - 3 DAYS REPAIR. I HAVE SCHEDULED A LONG VACATION AND HAVE ALREADY MISSED A WEEK OF IT. FORD HAS AUTHORIZED A RENTAL CAR UNTIL THE REPAIR, BUT MY VACATION DESTINATION IS 11 HOURS AWAY. I DO NOT UNDERSTAND WHY THERE IS NOT A WATER PUMP AVAILABLE WITHIN A MORE REASONABLE AMOUNT OF TIME. IT WILL BE A TOTAL OF 3 - 4 WEEKS UNTIL THE REPAIR CAN BE MADE UNDER WARRANTY. *TR
Power train, Mar 15, 2018
STOPPED WHILE DRIVING AT 25 MPH ON HIGHWAY AT A BLIND SPOT. MOTOR JUST REVVED IN DRIVE. AFTER PLAYING WITH IT FOR 10 MINS WAS ABLE TO CRAWL OFF THE ROAD.. AFTER BEING TOWED TO DEALER IT HAS BEEN SAID THAT THE TRANSMISSION IS BAD. UNDER NORMAL DRIVING NOT TOWING OR HAULING IT SHOULD NOT DO THIS AT 87K .. FIRST MAINTENANCE CALLS AT 150K
Power train, Mar 12, 2018
WE TOOK VEHICLE IN FOR RECALL REPAIRS AT FORD DEALER. WHEN WE DROVE IT HOME ON CITY STREET AT 35 MPH THE REAR OF THE CAR STARTED SHAKING AND TRANSMISSION FAULT LIGHT CAME ON. THE DEALER SAID IT WAS A BAD REAR DRIVE SHAFT BEARING. IT NEEDS TO BE REPAIRED AS IT IS A SAFETY ISSUE AND COULD CAUSE AN ACCIDENT WHEN DRIVING. THE COST OF REPAIR WAS $500. AFTER THE REPAIR WE DROVE IT HOME ON CITY STREET AT 40 MPH THE TRANSMISSION FAULT LIGHT CAME BACK ON. FORD DEALER SAID IT COULD BE A SHIFT SOLENOID REPAIR FOR $500 IF THAT DOES NOT WORK IT WOULD BE A TORQUE CONVERTER REPAIR AT A COST OF $3500. IT NEEDS TO BE DONE AS IT IS A SAFETY ISSUE AND COULD CAUSE AN ACCIDENT WHEN DRIVING. THE CAR HAS 40000 MILES AND IS IN EXCELLENT CONDITION.
Power train, Mar 3, 2018
CAR SUDDENLY DEVELOPED A HIGH-PITCHED HUM. AFTER COMING TO A STOP, CAR ENGINE REVVED AS IF IN NEUTRAL. MANAGED TO MOVE CAR OFF ROAD AND HAD VEHICLE TOWED TO FORD DEALERSHIP. REPAIR ORDER SAYS 'CONVERTER CAME APART INTERNALLY.' VEHICLE HAD 64,270 MILES.
Power train, Feb 23, 2018
PURCHASED VEHICLE ON 2/17/2018 WITH 73,600 MILES ON THE VEHICLE ON 2/20/2018 DROVE VEHICLE FOR APPROXIMATELY 6 HOURS (PITTSBURGH TO CLEVELAND AND BACK) NEAR THE END OF THE RETURN TRIP, THE TRANSMISSION STARTED TO RANDOMLY DOWNSHIFT AND UP SHIFT ON RELATIVELY LEVEL GROUND WHILE CRUISE CONTROL WAS ON AT ABOUT 67 MPH. WITHIN A MINUTE OF THIS BEHAVIOR, THE INFORMATION DISPLAY INDICATED A TRANSMISSION FAULT: SERVICE IMMEDIATELY. I PULLED OVER AND TURNED THE CAR OFF AND ON AGAIN. THE FAULT CLEARED. CALLED DEALER AND STATED MY ISSUE. TOOK CAR TO DEALER (SMAIL HONDA GREENSBURG, PA) ON 2/21. ON THE TRIP TO THE DEALER, THE FAULT HAPPENED TWO MORE TIMES. ONE OF THOSE TIMES I HEARD A LOUD CLUNKING NOISE.WHILE I WAS APPLYING THE BRAKES. DEALER FOUND A WRONG GEAR RATIO FAULT ON THE TRANSMISSION AND IS REPLACING THE UNIT WITH ONE THAT HAS 46000 MILE ON IT. ALL OCCURRENCES OF THE FAULT WERE ON THE HIGHWAY ABOVE 50MPH VEHICLE HAD 74400 MILES WHEN DEALER TOOK POSSESSION TO REPAIR
Power train, Feb 18, 2018
THE TRANSMISSION BLEW ON THIS CAR AFTER 3 1/2 YEARS OF OWNERSHIP, 87,000 MILES. THE TRANSMISSION BEGAN SLIPPING (I.E., LOSS OF POWER UPON SHIFTING TO ACCELERATE) AFTER ABOUT 1 YEAR OF OWNERSHIP. I ASKED OUR LOCAL DEALER WHERE I PURCHASED THE CAR TO CHECK AND THEY COULD NOT REPLICATE. THE SLIPPAGE KEPT HAPPENING PERIODICALLY, BUT NOT OFTEN ENOUGH THAT I COULD FIGURE OUT WHAT WAS GOING ON. IT WAS AFTER THE TRANSMISSION BLEW AND I RESEARCHED "BLOWN TRANSMISSION" ONLINE THAT I REALIZED WHAT HAD BEEN GOING ON FOR YEARS IN A NEW CAR. WHEN IT DID BLOW, I WAS DRIVING, RUNNING ERRANDS AROUND TOWN, AND WAS COMING TO A STOP AT A LIGHT. AS I TRIED TO PUT IT BACK INTO GEAR AND DRIVE WHEN THE LIGHT TURNED GREEN IT WOULD NOT ENGAGE INTO A GEAR TO MOVE THE CAR. LEFT ME STRANDED. EVERYTHING ELSE WAS RUNNING, INCLUDING THE SYNC OPERATED "ENGINE ASSESSMENT SYSTEM" WHICH RAN AN ASSESSMENT AND SAID EVERYTHING IN THE CARE WAS OPERATING FINE, INCLUDING THE TRANSMISSION! I HAD TO PAY FOR A RENTAL CAR, TOWING FOR THE VEHICLE, AND IT WOULD COST ME $6700 TO REPLACE THE TRANSMISSION. IT WAS SO DAMAGED THE SERVICE GUY SAID IT COULD NOT EVEN BE REPAIRED. WE ULTIMATELY DONATED THE CAR BUT GOT NOTHING FOR A CAR THAT WAS 3 1/2 YEARS OLD IN GREAT CONDITION. VERY DISAPPOINTING. AND THE DEALER NEVER OFFERED ME ANYTHING...TO PAY FOR RENTAL CAR OR THE DIAGNOSTIC TO TELL ME THEY HAD TO REPLACE THE TRANSMISSION, OR EVEN FOR PARTS FOR THE CAR. I'LL NEVER BUY A FORD CAR AGAIN.
Power train, Engine, Jan 26, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE GEAR SHIFTER WAS STUCK IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A LOCAL DEALER (RANDALL FORD, 5500 ROGERS AVE, FORT SMITH, AR 72903), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Power train, Jan 23, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE AND SHIFTING FROM PARK TO DRIVE OR REVERSE TO DRIVE, THE VEHICLE WOULD STALL AND SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS OVER THE PAST TWO WEEKS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SCHULTZ FORD, 1300 GOLF LAB RD, PITTSBURGH PA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 41,500.
Power train, Electrical system, Engine, Nov 28, 2017
FIRST THE WIRING HAD TO BE REPLACE, WEEK LATER CATALYIC CONVERTOR, WEEK LATER TRANSMISSION, CAR IS ONLY 4 YRS OLD
Power train, Nov 20, 2017
DRIVING DOWN THE INTERSTATE I RECEIVE A WARNING LIGHT "TRANSMISSION FAULT SERVICE NOW". I CONTACTED MT VIEW FORD AND WAS INFORMED THERE IS A WAIT ON TRANSMISSION WORK AND THE EARLIEST THEY COULD GET ME IN IS DECEMBER 20TH. BEING CONCERNED AND NOT WANTING TO WAIT A MONTH AND A HALF TO GET IT LOOKED AT. I CONTACTED A LOCAL TRANSMISSION SHOP THEY HOOKED MY VEHICLE UP AND RECEIVED (2) INTERNAL CODES 1721 & 1744. THE TRANSMISSION REQUIRES A COMPLETE REBUILD @ 83,000 MILES. I'VE READ OTHER CUSTOMERS HAVING THE SAME PROBLEM WITH THESE TRANSMISSIONS. PLEASE ISSUE A RECALL ON THE TRANSMISSIONS FOR THE 2014 FORD ESCAPE.
Power train, Nov 15, 2017
THE PUMP WITHIN THE TRANSMISSION WENT BAD AND THEREFOR THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED
Power train, Sep 14, 2017
108,000 MILES GOING DOWN EXPRESSWAY AT 75 MPH WHEN THE TRANSMISSION CATASTROPHICALLY FAILED AND HAD TO COAST ONTO THE SIDE OF THE EXPRESSWAY. COMPLETE TRANSMISSION AT JUST OVER 100,000 MILES ON A 2014 (ONLY 3 YEARS) OLD IS NOT ACCEPTABLE AND COULD CREATE UNSAFE DRIVING CONDITIONS. I WAS FORTUNATE TO BE ABLE TO COAST TO THE SHOULDER.
Power train, Jul 10, 2017
SINCE SHORTLY AFTER PURCHASING THE VEHICLE IT BEGAN HAVING ISSUES WITH THE TRANSMISSION. THEY INCLUDED UNCONTROLLED ACCELERATION, DECELERATION, ROUGH SHIFTING, TRANSMISSION AND FLUID LEAKS. THE VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES FROM 1 DAY TO OVER 90 DAYS AT A TIME. SEVERAL REPAIRS TOOK 5-7 WEEKS. INITIALLY THE FORD DEALERSHIP AND FORD MOTOR CO. COVERED THE REPAIRS AND PROVIDED A RENTAL CAR ON TWO OCCASIONS. THE ISSUE HAS NOT BEEN FULLY RESOLVED AS THE VEHICLE HAS BEEN IN THE FORD SHOP SINCE APRIL 1, 2017 WHILE IT WAS BEING DIAGNOSED AND I TRIED TO DISCUSS THE ISSUES WITH FORD SINCE THEY REFUSED TO COVER THE REPAIRS. FORD DENIED OUR CLAIM TO REPLACE THE VEHICLE WITH LESS THAN 25,000 MILES ON THE VEHICLE UNDER THE CALIFORNIA "LEMON LAW" STATUTES. THE ISSUES HAVE NEARLY CAUSED SEVERAL ACCIDENTS AND THE VEHICLE HAD TO BE TOWED TO THE SHOP AT ONE POINT AS I FELT IT WAS UNSAFE TO DRIVE. THE UNCONTROLLED ACCELERATION AND DECELERATION USUALLY TOOK PLACE AT FREEWAY SPEEDS OF 55-70 MPH. THE ROUGH SHIFTING WAS COMMONLY DURING A FIRST START OR WHEN APPROACHING OR PULLING AWAY FROM A STOP AT AN INTERSECTION. IT WOULD SHIFT ROUGH AT SPEEDS 20-35 ON RESIDENTIAL ROADWAYS. THE LEAKS WERE TYPICALLY DISCOVERED AFTER FREEWAY DRIVING. I HAVE NUMEROUS DOCUMENTS AND THE SYSTEM WOULD NOT ACCEPT THEM ALL SO I UPLOADED A FEW AS SAMPLES. THE VEHICLE HAS BEEN IN THE SHOP SINCE APRIL 1, 2017 SO I DO NOT HAVE THE DOCUMENTS SHOWING THE CURRENT ISSUES. FORD HAS BEEN DIFFICULT TO WORK WITH AND HAS REFUSED TO COVER ANY REPAIRS. FORD MOTOR COMPANY INFORMED ME THAT THEY "SELF REPORT" CLAIMS LIKE THIS TO NHTSA AND PROVIDE NHTSA WITH MY CONTACT INFORMATION. THEY ALSO TOLD ME MY ONLY OPTIONS WOULD BE TO FILE A LAWSUIT AGAINST FORD OR REPORT THE ISSUE TO NHTSA AS A SAFETY CONCERN. I BELIEVE THIS VEHICLE HAS AN INHERENT DEFECT THAT IS A SERIOUS SAFETY ISSUE.
Power train, Engine, Jul 5, 2017
WHILE PULLING OUT INTO TRAFFIC ON JULY 3, 2017, MOVING AT 30 MPH, THE ENGINE SUDDENLY LOST ALL POWER AND THE TRANSMISSION DOWNSHIFTED CAUSING THE CAR TO QUICKLY DECELERATE NEARLY CAUSING A REAR END COLLISION. THE ENGINE WARNING LIGHT INDICATED AN ENGINE FAULT REQUIRING IMMEDIATE SERVICE. THE ENGINE CONTINUED RUNNING BUT WITH HARDLY ANY ACCELERATION THEN LOSS OF POWER AND BUCKING. I PULLED TO SHOULDER AND WAS ABLE TO LIMP HOME ABOUT A MILE WITH ENGINE RUNNING ERRATICALLY ALL THE WAY. CALLED AAA AND HAD VEHICLE TOWED TO HAMMONASSET FORD IN MADISON CT FOR SERVICE ON JULY 4 2017. AWAITING RESPONSE FROM THEM AT THIS TIME.
Power train, Jun 10, 2017
AT THE END OF A 55 MILE TRIP THE "TRANSMISSION MALFUNCTION" INDICATOR LIGHT CAME ON. AFTER THE VEHICLE SAT FOR A FEW HOURS I STARTED IT UP AGAIN AND THE LIGHT HAS NOT COME BACK ON. THE VEHICLE ONLY HAS 32000 MILES AND I CAN'T GET FORD TO LOOK AT IT AND TELL ME IF IT IS ELECTRICAL OR TRANSMIISION OCCURED ON 7/7/14
Power train, Service brakes, Engine, Jun 8, 2017
"TAKATA RECALL"......I STOPPED BY 7-11 ATM TO GET SOME MONEY AND OTHER ITEMS...UPON RETURNING TO MY VEHICLE I NOTICED IT WOULD NOT START. THE DASHBOARD SAID IT WAS IN REVERSE EVEN THOUGH IT WAS IN PARK MODE. I SPEND APPROXIMATELY 3.5 HOURS ON THE PHONE WITH THE FORD MOTOR COMPANY TRYING TO GET SOME REAL HELP. AFTER NO SUCCESS, I WENT THRU THREE DIFFERENT CUSTOMER SERVICE REPS WHO WERE NOT KNOWLEDGEABLE ON HOW TO HANDLE A VEHICLE THAT WAS DISABLED, STUCK IN REVERSE AND WOULD NOT START. I ENDED UP CALLING AAA AND HAD IT TOWED TO MY OWN MECHANIC BECAUSE I CALLED THREE FORD DEALERSHIP STATED THAT IT WOULD BE AT LEAST 2-3 WEEKS BEFORE SOMEONE COULD CHECK OUT MY VEHICLE. IN ADDITION, THEY WERE NOT COOPERATIVE IN HELPING ME GET A RENTAL CAR EITHER AND STATED THEY WOULD NOT COVER THE COST OF RENTING A CAR. MY OWN MECHANIC WHO HAS SERVICED ALL MY VEHICLES AND THERE HAS NEVER BEEN AN ISSUE... ADVISED ME THAT THE BRAKE CABLE OR SOMETHING TO THAT EFFECT WAS BROKEN. I JUST DON'T UNDERSTAND HOW THAT IS POSSIBLE SINCE I JUST PURCHASED THE VEHICLE 10/2016. THIS IS THE SECOND TIME IN 9 MONTHS I'VE HAD ISSUES WITH FORD AND THEIR FAULTY PRODUCTS. APRIL 2017 FORD MOTORS SETTLED WITH ME OVER MY 2013 FORD FOCUS WHICH WAS IN AN OUT OF THE SHOP SINCE MARCH 2015. I'VE HAD TO GO THRU NUMEROUS AGENCIES TO GET ANY REAL HELP. I'VE SPOKEN WITH MY MECHANIC TODAY AND WAS GIVEN AN APPROX ESTIMATE OF $700 TO REPAIR AND MY CAR WON'T BE AVAILABLE UNTIL NEXT WEEK. IN ADDITION, IT'S COSTING $170 TO RENT A CAR TO GET BACK AND FORTH TO SCHOOL AND WORK UNTIL MONDAY. I AM LOOKING FOR FORD TO REIMBURSE ME FOR MY EXPENSES AND COST TO REPAIR MY VEHICLE. OR THE OTHER ALTERNATIVE IS TO BUY BACK THE VEHICLE. I WILL NEVER PURCHASE ANOTHER VEHICLE FROM FORD AGAIN.
Power train, Engine, May 27, 2017
MY CAR IS HAVING SAME EXACT ISSUES AS REPORTED IN RECALL #14S17 YET MY VIN IS NOT INCLUDED. MY VEHICLE IS CURRENTLY STILL IN GARAGE, GOING ON 2 WEEKS NOW, AND THEY JUST TOLD ME 6 OUR OF 7 PARTS ARE COVERED UNDER MY WARRANTY YET 1 PART, THE WIRING ASSEMBLY EC SENSOR IS NOT AND WILL BE $800 TO FIX. MY VEHICLE LITERALLY WOULD STALL WHILE DRIVING AND HAD SEVERE HESITATION AFTER I TURNED IT OFF AND BACK ON. HOW CAN MY VEHICLE IN THE SAME YEAR BE EXPERIENCING SAME ISSUES AS THE RECALL BUT NOT BE INCLUDED IN THE RECALL BECAUSE OF MY VIN # AND NOW I'M RESPONSIBLE FOR THE $800? WE WERE HEADED TO LITTLE WASHINGTON, PA AND THE WHOLE RIDE UP WAS A HESITATION EVERY ONCE IN A WHILE WHILE DRIVING DOWN THE ROAD. THEN AT ONE POINT THE CAR JUST STALLED WHILE DRIVING. TURNED OFF AND BACK ON AND AT A RED LIGHT INTERSECTION, HIT THE GAS TO GO AND WOULD NOT MOVE. TURNED OFF AND BACK ON AND TOOK AWHILE FOR THE CAR TO GO BUT THANKFULLY WE MADE IT HOME AND IMMEDIATELY CALLED FORD AND MADE APPT AT CLOSEST DEALER TO TAKE IT TO. 2 WEEKS LATER AND IT IS STILL THERE. THE JUST CALLED 3 DAYS AGO TO TELL BE ABOUT THE PARTS AND NOT COVERED. I THEN CALLED FORD BACK AND LEFT MY CELL PHONE # TO CONTACT ME BACK SINCE I WAS IN THE OFFICE THIS WEEK AND THEY CALLED AND LEFT A MESSAGE ON HOME PHONE EXPLAINING THAT PART WAS NOT COVERED UNDER WARRANTY. I AM NOT PLEASED AT ALL WITH THE DEALER FIRST OFF THAT TOOK SO LONG AND LACK OF COMMUNICATION OR FORD FOR JUST SAYING OH WELL SUCK IT UP AND PAY IT. I SEARCHED INTERNET AND SAW THIS RECALL THAT MATCHED MY CAR'S EXPERIENCES TO A "T".
Power train, May 5, 2017
AS I WAS BACKING OUT OF A PARKING SPOT, VEHICLE BECAME STUCK IN REVERSE. SHIFT ARM WAS STUCK IN REVERSE AND COULD NOT BE MOVED. MY FOOT HAD TO REMAIN PRESSED DOWN ON BRAKE PEDAL TO PREVENT VEHICLE FROM MOVING FARTHER BACKWARD AND HITTING NEARBY PARKED VEHICLES. VEHICLE WAS TURNED OFF TO PREVENT FURTHER BACKWARD MOVEMENT, WHICH LEFT VEHICLE BLOCKING ONCOMING VEHICLES MOVING THROUGH LOT. VEHICLE WAS TOWED TO DEALER. DEALER DIAGNOSED PROBLEM AS A LOOSE SHIFTER ARM BOLT. BOLT WAS TIGHTENED.