2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: power train
481 reports, newest first. Show all
Power train, Jan 13, 2023
The contact owns a 2014 Ford Escape. The contact stated that after starting the vehicle and shifting from the park, the transmission shifter became stuck and could not be moved. The contact stated that the failure occurred after shifting to drive(D) and reverse(R). The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 140,000.
Power train, Dec 28, 2022
I was driving my 2014 Ford escape and it was cold temperatures but I came to a stop sign and when I went to go it was like I was in neutral it would not move it had never done this before and I was pushing the gas and the engine just raced. I turned the vehicle off and restarted and it went like nothing had happened. But as I'm driving it started slowing down and like it was stopping but it was still running, I continue pressing the gas showed I had 6000 rpm and was only going 31 mph, started jerking and I pulled over shut the engine down and repeated it again until I was able to reach my destination. I tried moving my vehicle and it didn't want to move shut it down about 6 times and restarted and eventually able to get it to move but am afraid to drive because it has never done that and I was in A LOT OF TRAFFIC with no warning of any issues.
Power train, Dec 27, 2022
Vehicle stopped driving while on highway. Transmission will not go in gear. Have had the bushing checked and it is good. The Vehicle only has 117,000 miles. Serviced regular. Ford has no remedy. Have reset the ecm and it will drive for a little while and then stop working.
Power train, Dec 19, 2022
The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact rolled the vehicle to a stop. The vehicle was not drivable. The contact towed the vehicle to the local dealer where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) in June 2022 after the repairs were completed. The manufacturer had been informed of the failure. The failure mileage was 139,499.
Power train, Dec 15, 2022
The contact owns a 2014 Ford Escape. The contact stated that while the accelerator pedal was depressed, the vehicle failed to respond as needed. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the gear shifter failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 174,913.
Power train, Dec 9, 2022
Vehicle would shift hard. Eventually the vehicle would rev rpm's but not shift into 1st gear and engage. There was no warning light. Initially the vehicle's gas pedal would depress without driving. Slowly the vehicle would creep into 1st gear but not drive faster than 2 mph. Turning the vehicle off and on and waiting 5 minutes allowed the vehicle to drive for a short time. The vehicle completely stopped shifting and had to be towed. Ford Dealers said they couldn't get the car in for service for over a month. This is my only vehicle. I need to get to work. I've had to rent a vehicle for over 5 weeks. An independent transmission shop is putting in a remanufactured trans for $4,700. The vehicle had trans failure at 122,000 miles. This trans shop had 4 other Ford Escapes in for transmission replacements; all were the body style of my 2014 Escape SE. There are many transmission complaints with the 2014 Ford Escape body style car. Please force Ford to recall and repair/reimburse for this awful transmission.
Power train, Dec 8, 2022
The contact owns a 2014 Ford Escape. The contact stated that he had experienced several failures with the vehicle. The vehicle was taken to a local dealer, where an unknown software update was completed; however, the failure recurred. The contact stated that while he was driving at an undisclosed speed, the steering wheel seized, and the vehicle lost motive power. The vehicle failed to restart. The vehicle was towed to an independent mechanic, who recommended that the vehicle be towed to the dealer. The vehicle was towed to the dealer and was repaired under NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that the check engine warning light was illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.
Power train, Nov 28, 2022
After accelerating from a stoplight on a 55mph four lane highway, a thud noise came from under the hood, the RPMs went all the way up, and my car started accelerating and lurching forward before finally falling to a cruise. The gears shifted in a wild manner for 15 seconds while the car continued to cruise and I tried to slowly accelerate to keep up with the speed of traffic. I was able to pull into the right lane of the shoulderless road, turn off and exit the vehicle and get myself to safety. The road has lots of industrial facilities, so lots of trucks and commuters alike, so while standing there waiting for the local PD there were several close calls with people slamming into the back of my stopped and stalled out car. Had the car in front of me rapidly decelerated while my car was mysteriously accelerating, I could have easily rear ended them. Further, with my car stalled out in the middle of what is a shoulderless busy highway, there was a huge opportunity for either me or somebody else to have been involved in a tragic crash involving a disabled vehicle. My car was towed to a repair shop nearby and they were able to replicate the result. They advised to take it to a Ford dealership which is where I had it towed next. The dealer confirmed the torque converter failed and caused debris (metal fragments) to enter and essentially destroy the transmission. Police helped keep my vehicle and I safe with their lights and helped me push my car to the nearest cross street to wait for a tow truck. They did not investigate the issue, but one independent mechanic and the Ford dealership service tech did. There were no warning lamps, engine lights, or other symptoms prior to and during this event. Only after I stopped in the middle of the road did the standard check engine light come on. The torque converter issue is known by Ford after speaking to their corporate "Customer Care" team, and I (and others) are lucky to have avoided serious injury/incident
Power train, Nov 28, 2022
The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was being repaired under NHTSA Campaign Number: 22V413000 (Power Train), the mechanic at the dealer found additional failures to the transmission and stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 86,000.
Power train, Nov 21, 2022
Recall 22S43 is serious enough for Ford to "ground" the vehicle for safety concerns for potential injury to the driver, passengers, and bystanders. I spoke with their recall department on 11-21-2022 and explained that the car is on the Island of Molokai, HI, which does not have a Ford dealer. Rather than authorize a local repair shop to fix the problem, they said I'd have to ferry the vehicle to Oahu at my expense, a very complex, EXPENSIVE, and time-consuming undertaking. And, since I live in AZ, I'd have to fly to HI, rent a car, and spend at least a week there. Why Ford will not authorize a local mechanic to affect repairs is baffling and presents a dilemma for me and the other Ford Escape owners on the island.
Power train, Nov 16, 2022
I was driving down the road and the transmission slammed into the next gear so I took it to the garage and they plunged it in and said it was a incorrect gear ratio in between 5-6 not to drive it that the transmission will go out and someone might hit me and I have small kids that ride with me so I am afraid they may get hurt or killed now it sits at house and I have a bank payment on it. A friend of mine has the same thing and his was recalled in June but my number did not make it in the recall can you please add it to the recall so I can get it fixed and drive it and my family be safe in it. Thank you so much [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Nov 15, 2022
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that after starting the vehicle, the vehicle needed to warm up for thirty minutes. Additionally, the vehicle experienced the transmission slipping while driving. The dealer was made aware of the failure but declined to perform the recall repair. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Power train, Nov 3, 2022
The contact owns a 2014 Ford Escape. The contact received notification NHTSA Campaign Number: 22V4130000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 65MPH, there was a sound coming near the front driver’s and passenger side wheels intermittently. Additionally, the contact stated that she depressed the accelerator pedal, but the vehicle failed to respond. The contact turned off and restarted the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Power train, Oct 31, 2022
There is a safety recall on this vehicle. I never received the alert that the part was in stock. I had the actual problem happen to me where I put vehicle in park. Shifter was in Park. I exited the vehicle and it started rolling away. As I jumped into the vehicle to stop it from hitting another vehicle (fortunately it did not roll over me) , I opened the drivers door and it got caught on a large bush/tree which caused the door to hyperextend open and now the door does not close correctly at the top and it is scratched up / paint chipped. I am asking that Ford pay for fixing the door as I did what I was supposed to do (set emergency brake but it snapped right at the same time), but they are refusing to pay for the repairs to the door.
Power train, Structure, Oct 25, 2022
Contacted local Ford dealership(s) in reference to 2 open recalls on my vehicle: Transmission gear shift linkage and door latches. I was made aware of the door latch recall when I was traveling with my 2 children who were in the back seat and the back door opened and would not latch closed. Upon researching, I found the 2 recalls and have tried for over 4 months to get it repaired as it is a serious safety issue. I was advised that it could be in the repair shop for 2-3 months and I would not have any transportation as they stated they do not have "courtesy" vehicles. I feel like Ford should honor the recall in a timely manner which they are NOT. The vehicle is available for inspection upon request.
Power train, Oct 24, 2022
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was jerking while driving with the accelerator pedal depressed. There was no warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
Power train, Oct 19, 2022
The contact's granddaughter owns a 2014 Ford Escape. The contact's granddaughter received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while her granddaughter was parking the vehicle, the gear shifter seized and failed to shift to park(P). The granddaughter activated the parking brake to park the vehicle. The dealer was made aware of the failure and advised the contact to tow the vehicle in for service. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Power train, Oct 13, 2022
The contact owns a 2014 Ford Escape. The contact stated that she received recall notification of NHTSA Campaign Number: 22V413000 (Power Train) and the vehicle was taken to a local dealer who completed the recall repair. However, the contact stated after the vehicle was returned to her, the vehicle was stalling while driving. There were no warning lights illuminated. Additionally, the contact stated she had parked the vehicle at her residence and upon starting the vehicle, the vehicle started but was inoperable. The dealer was notified of the failure and advised the contact to tow the vehicle to their location. The vehicle was towed to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
Power train, Engine, Oct 6, 2022
The contact owns a 2014 Ford Escape. The contact stated while shifting into drive, the vehicle failed to shift into the intended gear. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 54,000. VIN tool confirms parts not available.
Power train, Oct 4, 2022
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that after his wife started the vehicle, the gear shifter failed to shift to the intended gear. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
Power train, Sep 30, 2022
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that on multiple occasions the shifter failed to operate properly and was stuck in reverse. No warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with a fractured shifter cable bushing. The contact was informed that the shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 129,000.
Power train, Sep 29, 2022
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard a humming noise and the vehicle inadvertently slowed down while the accelerator pedal was depressed. The contact stated that she was able to maneuver the vehicle off the road and placed the shifter in park. The contact then stated that after a few seconds, she placed the shifter in reverse but the engine revved and the vehicle failed to respond. The transmission fault warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and produced codes: P0731 and P0733. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was 121,778.
Power train, Engine, Sep 25, 2022
My 2014 Ford Escape failed to moved forward when I put on gas. I took to ford dealership They refused to do repair. I showed them safety recall notice 22s43/nhtsa recall 22v413. They said is not related. They asked for $4800 transmission and $500 for batteries.
Power train, Sep 23, 2022
The contact owns a 2014 Ford Escape. The contact stated while driving 10 MPH, the vehicle started jerking and the transmission was slamming into gear. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the gear ratio between the 5th and 6th gear was incorrect and needed to be corrected. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 14V286000 (Steering) and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 110,000.
Power train, Sep 19, 2022
The contact owns a 2014 Ford Escape. The contact stated while at a stop light, there was a loud abnormal noise coming from the vehicle with the Transmission Fault Service now message displayed on the instrument panel with DTC: P0741 (Powertrain Control Module). The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure but provided no assistance. The failure mileage was 91,000.