2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: steering
151 reports, newest first. Show all
Steering, Vehicle speed control, Engine, Feb 23, 2020
WHILE DRIVING, MY VEHICLE SUDDENLY SHOWS A LOW COOLANT THAN ENGINE OVERHEAT MESSAGE. IT IMMEDIATELY BEGINS TO SHUT DOWN, SPEED RAPIDLY DECREASES AND POWER STEERING IS LOST. I MUST STOP THE CAR, PLACE IT IN PARK, SHUT IT OFF, WAIT A FEW MINUTES THAN RESTART IT. SERVICE ENGINE LIGHT REMAINS ON. THE VEHICLE WAS TRAVELING BETWEEN 55 AND 65 MPH ON THE MAJOR FREEWAY WHERE THE POSTED SPEED LIMIT IS UP TO 70 MPH, 3 LANES OF TRAFFIC. SINCE THE LOSS OF POWER IS IMMEDIATE AND I HAVE NO CONTROL OVER IT, I HAVE VERY LITTLE TIME TO GET OUT OF THE WAY OF OTHER VEHICLES BEFORE I AM IN CRAWL MODE. THE VEHICLE WAS JUST INTO THE DEALERSHIP FOR REPAIRS AND I WAS TOLD IT WAS FIXED. COOLANT IS NOT LOW, ENGINE HAD NOT OVERHEATED AND THERE IS NO WARNING THAT THERE IS AN ISSUE UNTIL 30 SECONDS BEFORE IT STARTS SHUTTING DOWN. HAS HAPPENED TWICE NOW AND IT WAS SUPPOSEDLY FIXED AFTER THE FIRST TIME. MY VEHICLE HAS NO OPEN RECALLS AND IT HAS BEEN INTO THE DEALERSHIP TWICE IN THE PAST 2 WEEKS WITH REGARDS TO THE OVERHEAT ISSUE.
Steering, Feb 15, 2020
HAVING STEERING ISSUES. VEHICLE SHAKES WHEN DRIVING AND MAKES A SOUND LIKE SOME THG THING IS RUBBING. HAVE BEEN TOLD BY TWO MECHANICS THAT IT IS AN ISSUE WITH THE POWER STEERING RACK. HAVE CONTACTED SEVERAL FORD DEALERS AND HAVE BEEN TOLD IT HAS BEEN A COMMON PROBLEM IN THE PAST BUT FORD WILL NOT COVER IT. WIFE IS SCARED TO DRIVE IT.
Steering, Feb 7, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT A WARNING DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED, 'DO NOT DRIVE VEHICLE'. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE RESULT WAS AN INCONCLUSIVE REPORT FOR POWER STEERING LOSS. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Steering, Fuel/propulsion system, Jan 31, 2020, crash
DRIVING DOWN THE STREET WENT TO TURN TO THE LEFT AND THE POWER STEERING WENT OUT JUMPED THE CURB ALMOST HIT A FAMILY WITH A BABY AND APPARENTLY HERE'S THE ARTICAL OF 914,000 RECALLS .HTTPS://WWW.WASHINGTONPOST.COM/CARS/FORD-RECALLS-914000-ESCAPE-EXPLORER-SUVS-FOR-POWER-STEERING-ISSUE/2014/05/30/A6DE21EE-E810-11E3-A70E-EA1863229397_STORY.HTML NOW THE POWER STEERING WILL JUST STOP WORKING AS I TURN . THERE WAS ALSO A RECALL ON FUEL SYSTEM .MY CAR COINCIDENTALLY HAS THE SAME PROBLEM.AS I'M DRIVING IT JUST STALLS AND I HAVE TO RESTART IT AS I'M DRIVING. .AND FORD WILL NOT HELP. IT IS A SAFTY ISSUE .AND ALMOST CAUSED FATALITIES.
Steering, Electrical system, Jan 16, 2020
POWER STEERING ASSIST WARNING CAME ON AND LOST STEERING. IT HAPPENS WHEN DRIVING.
Steering, Jan 10, 2020
MY WIFE'S 2014 ESCAPE WORKED FINE IN THE MORNING FOR HER TO RUN AND DO AN ERRAND. WHEN SHE WENT TO START THE CAR IT FAILED TO START AND I WAS ABLE TO JUMP IT AND GET IT TO A LOCAL AUTO ZONE FOR A BATTERY REPLACEMENT. WHEN I WAS PULLING INTO AUTO ZONE I NOTICED A SMALL CATCH WHILE TURNING LEFT AND LOST POWER STEERING FOR A FEW SECONDS. I MADE NOTE OF IT MENTALLY BUT JUST FOCUSED ON GETTING THE BATTERY REPLACED AS THAT SEEMED TO BE THE UNDERLYING ISSUE. NOW THE BATTERY HAS BEEN REPLACED AND I GO TO LEAVE AND I HAVE ABSOLUTELY NO POWER STEERING WITH A WARNING STATING "POWER STEERING ASSIST FAULT" SERVICE REQUIRED. I MUSCLED HER CAR HOME TO RECHECK MY WORK AND ITS ALL GOOD. A DAY LATER AFTER RESEARCHING THE ISSUE I THROW A HAIL MARY AND DISCONNECT THE BATTERY FOR ABOUT A MINUTE AND THEN RECONNECTED IT AND BINGO I HAVE STEERING. MY WIFE LATER LEFT FOR SHOPPING AND HAD ZERO ISSUES UNTIL HER ATTEMPT TO LEAVE. SHE IMMEDIATELY GOT THE ERROR MESSAGE AND HAD INTERMITTENT POWER STEERING ON HER DRIVE HOME BUT WAS ABLE TO MAKE IT WITH THE USE OF BRUTE FORCE. I HAD THE TRANSMISSION AND RECALL ADDRESSED ABOUT TWO TO THREE MONTHS AGO AND THIS CAR HAS BEEN A PAIN SINCE THEN WITH NEEDING A JUMP IN COLD WEATHER. NOW THIS AND THE OUTLOOK OF A 2,000 REPAIR WHEN IT TOOK A DEALERSHIP 2 MONTHS TO DO A RECALL AND REPLACE THE TRANSMISSION THAT WAS MAGICALLY "FRIED" I'M HESITANT TO TRUST ANYTHING FORD SAYS BUT THIS A HUGE SAFETY ISSUE THAT HAS DOCUMENTED HISTORY AND NEEDS TO BE A RECALL. NOW I NEED TO FIND OUT WHY ITS IN AND OUT AND WHAT TO DO MOVING FORWARD. #FORDSERVICESUCKS
Steering, Dec 1, 2019
TRIED TO BACK OUT OF MY DRIVEWAY BUT WAS UNABLE TO TURN STEERING WHEEL AND THEN NOTICE THE MESSAGE. TRYING TO PULL CAR BACK INTO DRIVEWAY IT WAS EXTREMELY DIFFICULT AS WELL. I JUST GRATEFUL I WAS ABLE TO GET TO AND FROM CHURCH WITH NO PROBLEM. I DON'T WANT TO IMAGINE WHAT COULD HAVE HAPPENED HAD THIS OCCURRED WHILE DRIVING. DRIVERS ARE SO MUCH IN A RUSH.
Steering, Nov 17, 2019
POWER STEERING SYSTEM FAULT LIGHT CAME ON AND MADE IT REALLY HARD TO STEER WHILE DRIVING. I'M GLAD I WAS STOPPED WHEN IT CAME ON OTHERWISE I WOULD HAVE HAD A WRECK, I'M SURE OF IT! ALSO WHEN I LOOKED ONLINE I NOTICED THERE WERE A TON OF OTHER PEOPLE WITH THE SAME YEAR AND MODEL COMPLAINING OF THE ISSUE. PLEASE FIX THIS ISSUE!
Steering, Engine, Nov 12, 2019
MY 2014 FORD ESCAPE WITH THE 1.6L ECOBOOST HAS A SAFETY RECALL FOR CRACKING OF THE CYLINDER HEAD, THERE FIX FOR THIS ONLY TO PLACE A COOLANT SENSOR IN THE COOLANT RESERVOIR. SO I HAD THE RECALL INSTALLED, NOT LONG AFTER I STARED HAVING ISSUES WITH LOSSING COOLANT. NEXT IF STARED MISSING WELL I TOOK IT IN AND THE DEALER SAID "YOU HAVE A CRACKED ENGINE BLOCK" WHEN ASK TO PROVE THE BLOCK WAS CRACKED THEY COULD NOT, AND THE DEALER ALSO TOLD ME THAT, "THEY HAVE TO REPLACE THE ENGINE EVEN IF ITS ONLY A HEAD" SO FORD IS MAKING TO WHERE THE COSTUMER IS RESPONSABLE FOR REPLACING THE ENGINE. THEN AFTER I GOT MY CAR BACK 2 MONTHS LATER, MY STREERING HAD A CATCH OCCASIONALLY THEN STARTED LOCKING UP COMPLETELY AND HAPPEND TO BE STATIONARY OR VERY LOW SPEEDS WHEN IT DID LOCK UP. SO I TAKE IT BACK TO FORD DEALER AGAIN THEY SAY I HAVE TO PAY FOR EVERY THING SO WHEN I GO TO DO THE WORK MYSELF I DESCOVIORED THEY COMPLETLY LEFT OF THE SHROUD UNDER THE CAR THAT CHANNALS COLD AIR BETWEEN THE EXHUST AND ELECTRONIC STEERING GEAR. SO TOOK IT BACK AND MADE THE DEALER REPLACE THE PART. THE DEALER TOLD ME THIS IS A COMON PROBLEM. THIS IS DEFENTLEY A SAFETY ISSUE THAT NEEDS ADDRESSED!!!
Steering, Nov 8, 2019
ON SATURDAY OCTOBER 5, 2019 AT 11PM OUR 17 YEAR OLD DAUGHTER WAS STRANDED WITH A POWER STEERING MODULE FAILED ERROR. WE TOOK IT TO THE CLOSEST MECHANIC WHICH WAS ON THE CORNER OF THE ROAD SHE WAS STRANDED AT. THE CAR COULD BE DRIVEN BUT SHE COULD HAVE NEVER STEERED IT. IT TOOK EVERYTHING FOR MY HUSBAND TO BE ABLE TO GET IT THERE. THE CAR ONLY HAD 106,690 MILES ON IT AND SHOULD HAVE BEEN COVERED UNDER WARRANTY BUT WE DIDNT HAVE TIME TO TAKE IT THE DEALERSHIP AND THEY AREN'T WILLING TO REIMBURSE US. THE 2009-2013 HAD A RECALL FOR THIS SAME ISSUE BUT THE 2014 ISN'T COVERED UNDER THE RECALL. IT SEEMS LIKE IT STILL SHOULD BE A RECALL ISSUE.
Steering, Oct 30, 2019
POWER STEERING FAILS INTERMITTENTLY WHEN IN MOTION AND TURNING...SOMETIMES BEFORE PULLING OUT. THIS HAS BEEN DIAGNOSED BY FORD AS A RACK AND PINION ISSUE WITH A REPAIR QUOTE OF $2,164 TO REPLACE. THE CAR HAS UNDER 69,000 MILES.
Steering, Oct 20, 2019
MY CAR IS APPROACHING THE 60 MO. DEADLINE WARRANTY DATE. THE STEERING IS ELECTRONIC SO I CANNOT SERVICE BELT OR FLUID. THE STEERING "LOCKS UP" PERIODICALLY SO I HAVE NO POWER ASSIST AND LOSE CONTROL OF THE CAR. WITH WINTER DRIVING CONDITIONS, I WILL BE VERY LIKELY TO HAVE AN ACCIDENT INJURING ME OR SOMEONE ELSE. THIS HAPPENS IN STATIONARY AND MOVING MAKING IT NEARLY IMPOSSIBLE TO STEER OR PARK THE CAR. THE DEALER TELLS ME THERE IS NO FACTORY HELP AND A NEW STEERING GEAR AND RACK WILL COST ABOUT $2000.00 !!!
Steering, Oct 8, 2019
POWER STEERING WENT OUT AND WAS COMPLETELY UNABLE TO STEER WITHOUT EXTREME EFFORT VERY DANGEROUS WHEN TURNING INTO TRAFFIC
Steering, Oct 6, 2019
WHEN APPROACHING A LIGHT POWER ASSIST FAILURE ERROR APPEARED I QUICKLY REALIZED THAT STEERING WAS EXTREMELY DIFFICULT. LUCKILY I WAS CLOSE AND ABLE TO GET TO WORK. I TURNED THE CAR OFF AND BACK ON AND THE POWER STEERING RETURNED. 2 WEEKS LATER IT HAPPENED AGAIN WHILE TURNING INTO A PARKING LOT. LUCKILY HAPPENED AT SLOW SPEED. I MADE AN APPOINTMENT TO TAKE IT IN TO MY FORD DEALER. ON THE WAY TO THE APPOINTMENT THE STEERING WENT OUT TWICE. I RECEIVED A CALL FROM THE SERVICE DEPARTMENT A FEW HOURS AFTER DROPPING THE CAR OFF INFORMING ME THAT THE ERROR APPEARED WHEN THEY PULLED IT IN AND THAT THE RACK AND PINION NEEDED REPLACED. HAD TO GET A LOAN TO PAY FOR THE $2,000 REPAIR. READING COMPLAINTS IT SEEMS LIKE THERE SHOULD BE A RECALL. THE VEHICLE ONLY HAS 40,740 MILES. NO ISSUES SINCE REPAIR ON 9/19/2019
Steering, Sep 29, 2019
ON AUGUST 23RD, 2019, I WAS DRIVING BACK FROM A 240 MILE ROUND TRIP AND WAS CAUGHT IN A SEVERE THUNDERSTORM. AS I WAS PULLING INOT A PARKING LOT TO WAIT OUT THE STORM, MY POWER STEERING FAILED. AFTER 10 MINUTES IT CAME BACK AND I WAS ABLE TO MAKE IT HOME. I TOOK IT TO A SERVICE STATION THE NEXT MORNING AND NO ERROR CODES SHOWED UP. ON AUGUST 30TH AFTER MAKING THE SAME ROUND TRIP, I AGAIN LOST MY POWER STEERING NEAR MY HOME. IT FAILED TO COME BACK. I HAD THE CAR TOWED TO A LOCAL SHOP. THEY DETERMINED IT WAS A FAILURE IDENTICAL TO THE ACTIVE RECALL IN THE MODEL YEAR PRIOR TO MINE AND IT NEEDED TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP CONFIRMED AN INTERNAL FAULT IN THE POWER STEERING RACK WHICH WILL NEED TO BE REPLACED. THANKFULLY THE STEERING FAILURES HAPPENED WHEN I WAS EITHER IN THE PROCESS OF PARKING OR ALREADY PARKED.
Steering, Sep 7, 2019, crash
LEFT DRIVEWAY AND A MINUTE DOWN THE ROAD (ON A CITY STREET) AS THE VEHICLE BEGAN TO ACCELERATE THE GEARS JOLTED AND STEERING SEIZED UP MAKING ME UNABLE TO AVOID A CAR PARKED AROUND A BEND THAT WAS A FOOT IN THE ROAD. NO LIGHTS CAME ON AND NO WARNING APPEARED. I HAD AN APPOINTMENT TO TAKE IT TO THE SHOP IN A FEW DAYS BECAUSE WHEN SWITCHING GEARS OR ACCELERATING AFTER VEHICLE IS STOPPED IT JOLTS/FEELS LIKE IT'S TRYING HARDER THAN IT SHOULD HAVE TO FOR BEING SUCH A NEW VEHICLE, AND HAVEN'T EVEN OWNED THE VEHICLE FOR A MONTH. IT'S VERY UPSETTING TO JUST GET A NEW TO ME CAR AND HAVE AN UNAVOIDABLE ACCIDENT. IT'S CURRENTLY AT THE SERVICE SHOP. LUCKILY NO ONE WAS INJURED BUT BOTH VEHICLES ARE BADLY DAMAGED. THIS ISN'T THE FIRST COMPLAINT ABOUT THIS ISSUE WITH THIS VEHICLE AND THERE'S MULTIPLE COMPLAINTS JUST THIS YEAR. I HAVE A FEELING AS TIME GOES ON AND VEHICLES HIT BETWEEN 50-80 THOUSAND MILES THE ISSUE WILL BECOME MORE APPARENT. FORD SHOULD DEFINITELY HAVE A RECALL AND FIX THIS PROBLEM SO NO ONE BECOMES SERIOUSLY INJURED.
Steering, Sep 5, 2019
THREE TIMES SO FAR THIS HAS HAPPENED WHILE DRIVING THE STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND I WAS ABLE TO DRIVE AGAIN. FORD IS NOT TAKING RESPONSIBILITY FOR THIS ON THE VEHICLE. THE CAR WAS ALWAYS IN MOTION WHEN THIS HAPPENED. IT JUST LOCKS UP. VERY SCARY SITUATION- THERE REALLY SHOULD BE A RECALL ON THIS.
Steering, Aug 7, 2019
I GOT IN MY CAR TO GO TO WORK AFTER IT HAD BEEN PARKED ALL NIGHT. I TURNED IT ON AND I INSTANTLY GOT THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED" I COULDN'T TURN THE WHEEL. I SHUT IT OFF AND TURNED IT BACK ON AND THE MESSAGE WAS GONE. I WAS ABLE TO DRIVE TO WORK HOWEVER I AM SCARED SOMETHING IS GOING TO GO OUT WHILE IM DRIVING!
Steering, Jul 16, 2019
THIS HAS BEEN HAPPENING FOR A FEW YEARS NOW-NORMALLY I CAN TURN VEHICLE OFF AND THEN ON AGAIN AND THE ELECTRIC POWER STEERING ASSIST FAULT ERROR WILL GO AWAY. NOW THIS ERROR DOESN'T GO AWAY AND THERE IS NO POWER STEERING. WHEN THIS FIRST STARTED TO HAPPEN IT WAS TAKEN TO THE FORD DEALER AND THEY SAID IT WAS NOT AN ISSUE, IF I GO ONLINE I SEE NUMEROUS PEOPLE WITH THIS SAME ISSUE WITH LITTLE RESULTS FROM FORD. I AM SO DISAPPOINTED IN FORD FOR NOT TAKING RESPONSIBILITY. NOT SURE WHAT I WILL DO THE GARAGE IS GOING TO TRY TO RESET THE ELECTRICAL SYSTEM, THEY SAID 50/50 CHANCE IT WILL WORK.
Steering, Jun 19, 2019
MY 2014 FORD ESCAPE IS ONLY 4 YEARS OLD AND THE POWER STEERING LOCKED UP WHILE IT WAS PARKED IN A PARKING STRUCTURE. I COULD BARELY TURN IT TO GET IT OUT OF THE STRUCTURE THEN I HAD TO HAVE IT TOWED TO THE DEALERSHIP WHO SAID IT WOULD COST $2000 TO REPAIR. THERE ARE RECALLS FOR OLDER MODELS BUT NOT 2014. LUCKILY THIS HAPPENED WHILE PARKED AND NOT WHILE I WAS DRIVING ON A BUSY ROAD. VERY UNSAFE. I DON'T EXPECT SUCH EXPENSIVE REPAIRS FROM A CAR THIS AGE.
Steering, Jun 18, 2019
I WAS RUNNING ERRANDS, WHEN I STARTED MY CAR I GOT A MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. THE MESSAGE APPEARS WHEN THE KEY IS TURNED ON BEFORE STARTING THE CAR, I DID DRIVE IT HOME, MY WIFE WOULDN'T HAVE THE STRENGTH TO DRIVE IT. I HAVEN'T TRIED TO GET IT REPAIRED YET, THAT WILL HAVE TO WAIT UNTIL I GET BACK FROM A TRIP.
Steering, Jun 12, 2019
DRIVER FAULT ASSIST ERROR. THE POWER STEERING STOPPED WORKING AND VEHICLE HAD TO BE TOWED. HAD TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED. THIS HAPPENED WHEN THE CAR WAS PARKED AFTER DRIVING ON THE HIGHWAY FOR 3 HOURS. WE STOPPED FOR A BREAK AT A REST STOP AND WHEN THE CAR WAS STARTED TO CONTINUE THE TRIP IT GAVE THE ERROR AND THE POWER STEERING DIDN'T WORK.
Steering, Jun 6, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION AND REQUIRED EXCESSIVE FORCE. B & B FORD (10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER HAD NOT RECEIVED AUTHORIZATION TO REPAIR THE VEHICLE BECAUSE THERE WAS NO ELECTRIC POWER STEERING RECALL. IN ADDITION, THE FIVE YEAR WARRANTY STATUTE EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 60,200. *BF *JB
Steering, May 19, 2019
WHILE DRIVING THE ESCAPE THROUGH CITY STREETS, AN ERROR SHOWED UP ON THE DASH AND SAID 'STEERING ASSIST FAILURE. NEEDS SERVICE.' AT THAT POINT, THE POWERING STEERING STOPPED AND IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THIS HAS HAPPENED TWICE TO THE CAR IN THE PAST 24 HOURS. I HAVE RESTARTED THE CAR WITH EACH INCIDENT BUT AFTER ALREADY DRIVING, THE ERROR CAME BACK UP. I BELIEVE THAT THIS CAN BE DUE TO AN ELECTRICAL ISSUE OR POWER STEERING COMPONENT FAILURE.
Steering, May 14, 2019
I WAS LEAVING HOME, GOT INTO VEHICLE, STARTED IT AND NOTICED ALERT THAT SAID 'STEERING ASSIST FAULT, SERVICE REQUIRED'. I HAD NOT HAD ANY ISSUES WHEN DRIVING THE VEHICLE THE DAY BEFORE. UPON ATTEMPT TO DRIVE VEHICLE I REALIZED THERE WAS NO POWER STEERING. DROVE VEHICLE TO DEALERSHIP FOR SERVICE. WAS TOLD THEY WOULD HAVE TO LOOK AT. IT. MY EXTENDED WARRANTY (5 YEARS/60,000 MILES) WAS EXPIRED BECAUSE I HAD 64000 MILES ON IT. REPAIR AND RENTAL CAR FOR THREE DAYS (HAPPENED ON A SATURDAY) WERE OUT OF POCKET. ENDED UP BEING THE STEERING GEAR ASSEMBLY. REPAIR WAS JUST UNDER $2000. THREE DAY CAR RENTAL WAS $100. THERE WAS A RECALL ON OLDER VEHICLES FOR STEERING BUT NOT FOR MY MODEL YEAR. THERE WAS NO WARNING THAT THERE WAS AN ISSUE. IF I HAD BEEN DRIVING IN THE MIDDLE OF TURNING IT COULD HAVE BEEN VERY BAD. THERE ARE OTHER REPORTS OF THE SAME THING HAPPENING TO OTHERS SO I DO NOT BELIEVE THE ISSUE WITH THE STEERING HAS BEEN FIXED. STEERING SHOULD NOT GO OUT WITH SO FEW MILES ON THE VEHICLE.