2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: steering
151 reports, newest first. Show all
Steering, May 8, 2019
I WAS DRIVING ON A HIGHWAY WITH MY FAMILY AND FELT A TIGHTNESS IN THE STEERING SO PULLED OVER FOR A REST STOP THEN WHEN I TRIED TO LEAVE BY TURNING BACK ONTO THE HIGHWAY THE STEERING WHEEL LOCKED UP AND MADE IT DIFFICULT TO TURN SO HAD TO LEAVE VEHICLE BEHIND DEALERSHIP SAID IT WASN'T NOTHING WRONG WITH VEHICLE AND NO RECALLS BUT THIS IS A KNOWN ISSUE WITH LATER YEARS OF ESCAPE AND OTHER SUV
Steering, May 3, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED. AN INDEPENDENT MECHANIC ASSISTED THE CONTACT WITH THE VEHICLE FOR IT TO BE DRIVEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED. *BF CONSUMER STATED STEERING WAS TOTALLY LOCKED AND THE VEHICLE COULD NOT STEER.*JB
Steering, Apr 28, 2019
THE 'STEERING ASSIST FAULT, SERVICE REQUIRED' POPPED AFTER TURNING MY CAR OFF FOR GAS AND THEN TURNING IT BACK ON WHEN I WAS READY TO GO. WITHOUT ANY NOTICE OR ANY PREVIOUS ISSUES I WAS UNABLE TO STEER MY CAR. THIS CAR CAN STILL BE DRIVEN BUT WITH LIMITED STEERING CAPACITY, WHICH IS VERY UNSAFE.
Steering, Apr 25, 2019
WITHOUT NOTICE, IT STARTED MY VEHICLE AND RECEIVED A "STEERING ASSIST FAULT" MESSAGE AND LOST ALL POWER STEERING.ONE MECHANIC SAID THAT IT WAS A FORD SOFTWARE UPDATE THAT WASN'T COMPATIBLE WITH MY ELECTRONIC STEERING.I TOOK IT TO FORD DEALERSHIP AND THEY SAID THE RACK AND PINION GEAR WAS THE PROBLEM. $2,000 REPAIR.
Steering, Apr 9, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. RANDALL FORD (5500 ROGERS AVE, FORT SMITH, AR 72903, (479) 452-1311) WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY STEERING RECALL CAMPAIGNS. THE CONTACT FELT THAT IF THE SAME OEM PART WAS REPLACED WITHOUT A REMEDY, THE FAILURE MAY RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Steering, Apr 6, 2019
WHILE DRIVING POWER STEERING COMPLETELY FAILED. THE WHEEL JERKED A BIT BUT I WAS ABLE TO MAINTAIN CONTROL AND PULL OVER. WHEN I ATTEMPTED TO TURN THE WHEEL I HAD NO POWER STEERING AT ALL. I TOOK TO MY MECHANIC AND WAS TOLD THE STEERING RACK NEEDED TO BE REPLACED AT A COST OF $2000. CAR AS 100K MILES. MY CONCERN IS THERE WAS NO CODES OR FAULT DISPLAYED ON INSTRUMENT CLUSTER. THE NEXT DAY I DROVE THE CAR AND THE POWER STEERING WAS FINE. THE NEXT DAY DRIVING IT FAILED AGAIN. STILL NO SERVICE NEEDED LIGHT OR NOTIFICATION ON INSTRUMENT CLUSTER. CAR IS UNSAFE TO DRIVE FOR SOMEONE NOT STRONG ENOUGH TO TURN THE WHEEL WITHOUT POWER STEERING.
Steering, Apr 4, 2019
2014 FORD ESCAPE 60,000 MILES REPLACED THE BATTERY LOST CONTROL OF POWER STEERING HAD TO BRING TO FORD DEALER THEY SAID IT WOULD NEED TO BE RE-FLASHED THEY THAN CALLED AND SAID IT NEEDED NEW RACK AND PINION FOR THE STEERING AND NEW ALIGNMENT FOR $2200 NOT SURE IF THIS WAS THE PROBLEM IF THIS IS TYPICAL OF THE ESCAPE BUT IT SHOULD NOT OF HAPPENED WITH A VEHICLE WITH THIS FEW OF MILES.
Steering, Mar 27, 2019
I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THE STEERING WHEEL FROZE UP AND WOULD NOT TURN UNLESS USING TREMENDOUS FORCE. I WAS LUCKY NOT TO BE IN AN ACCIDENT. THE CAR ONLY HAS 56-58K MILES AND IS NOT THAT OLD. I WAS NOW CHARGED BY FORD ALMOST $2,000 TO REPLACE THE STEERING SYSTEM. I HAVE READ ABT THIS FROM OTHER OWNERS ON-LINE, BUT THERE SEEMS NOT TO BE A RECALL FOR SOMETHING THAT CAN POTENTIALLY CAUSE AN DEADLY ACCIDENT.
Steering, Mar 16, 2019
POWER STEERING WENT OUT ON ME WHILE DRIVING OUT OF NOWHERE. WAS DRIVING FINE NOT EVEN 8 HOURS BEFOREHAND. AFTER TURNING ON THE CAR THE STEERING WAS HARD TO KEEP CONTROL OF. AS I KEPT DRIVING THE POWER STEERING WAS LOCKING UP AND SOUNDED LIKE IT WAS GRINDING GEARS TOGETHER. AFTER STOPPING FOR FOOD, TURNED THE CAR BACK ON TO REVERSE AND THE STEERING WHEEL HAD LOCKED AND ON THE DASH IT STATED 'STEERING LOSS. PARK SAFELY.' AFTER THIS AND EVERYTHING LOCKED I CALLED A TOW TRUCK TO TOW IT HOME IN MY DRIVEWAY.
Steering, Feb 18, 2019
SON WAS DRIVING CAR ON LOCAL ROADS WHEN POWER STEERING FAILED. HE WAS EVENTUALLY ABLE TO PULL TO THE SIDE OF THE ROAD AND WAIT FOR TOW TRUCK. CAR WAS DELIVERED TO SHEEHY FORD DEALER IN GAITHERSBURG, MD. RECEIVED CALL TODAY THAT THE RACK AND PINION STEERING ON THE CAR, WITH FEWER THAN 75,000 MILES, "BURNED OUT" AND RELATED REPAIRS RUN $2,400+. MY BRIEF RESEARCH OF THE MATTER SUGGESTS THAT THIS IS A MANUFACTURER ISSUE AND SHOULD BE COVERED BY FORD AND THE DEALERSHIP AS IF IT WERE A RECALL. IT APPEARS THAT FORD HAS CAPITULATED IN SOME INSTANCES AND INSTRUCTED DEALER TO REPAIR AT NO COST. HOW DO I COMPEL THE MANUFACTURER TO DO THE SAME FOR ME?
Steering, Electrical system, Visibility/wiper, Jan 28, 2019, crash
THE FAN BLOWER MOTOR WORKS INTERMITTENTLY. THAT IS, IT DOESN'T ALWAYS WORK WHEN ACTIVATED. MOREOVER, IT HAS NOW COMPLETELY STOPPED WORKING. THIS CAUSES EXTREME SAFETY ISSUE WHEN WINDOWS ARE FOGGED UP INSIDE VEHICLE, PREVENTING DRIVER FROM SEEING. HAPPENS WHEN VEHICLE IS DRIVEN AND WHEN STATIONARY.
Steering, Dec 11, 2018
2014 FORD ESCAPE AT APPROXIMATELY 51,XXX MILES EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING ON THE HIGHWAY. VEHICLE WAS TOWED TO THE DEALERSHIP IT WAS PURCHASED FROM. OVER A WEEK LATER, THEY CONFIRMED THAT THE EPAS HAD FAILED. THERE ARE RECALLS ON OTHER VEHICLES FROM THIS YEAR, FORD REFUSED TO TAKE COMPLETE RESPONSIBILITY WHEN WE HAD CALLED IN TO COMPLAIN. THE DEALERSHIP ACKNOWLEDGED THERE WERE ISSUES, AND SAID THEY COULD HAVE IT FIXED THE NEXT DAY. AFTER AWAITING A RESPONSE FROM FORD, TWO DAYS LATER, THE DEARLER WAS OUT OF RACKS TO MAKE THE REPAIR. WE DID NOT HAVE THE VEHICLE BACK UNTIL ALMOST A MONTH LATER AND OVER $600 (FORD COVERED THE REPLACEMENT RACK BUT WOULD NOT PAY LABOR). UPON INVESTIGATING, WE FOUND THAT THERE WAS A CLASS ACTION BROUGHT UP IN CALIFORNIA THAT NEVER GAINED ENOGH MOMENTUM FOR FORD TO TAKE THE RESPONSIBILITY THEY SHOULD HAVE.
Steering, Electrical system, Engine, Nov 24, 2018
FAILURE AT 80,000 MILES, HOWEVER THE ENGINE WAS REPLACED WITH A NEW ENGINE AT 76,000 DUE TO PROBLEMS FROM THE COOLANT RECALL; THIS TIME THE VEHICLE WOULD STALL WHEN COMING TO A STOP OR WHILE DRIVING. COMPUTER SCREEN WOULD SHOW "SYSTEM SHUTTING DOWN"; VEHICLE WOULD GO INTO "LIMP" MODE, REDUCE SPEED AND CAR WOULD SHUT OFF WITHOUT NOTICE. VEHICLE WAS TOWED IN AFTER ISSUE OCCURING 4X IN A 2 MILE DRIVE. VEHICLE WAS TOWED IN. ADVISED BY THE DEALERSHIP THAT THEY COULD NOT DUPLICATE THE PROBLEM. AFTER 30 DAYS THEY RETURNED THE CAR WITH 75 MILES TEST DRIVEN AND SHOWED THAT THE TECH RESET THE COMPUTER MODULE PRIOR TO DUPLICATING THE ISSUE. THE SERVICE MANAGER HAD ME "RESET" THE VEHICLE BY DRIVING IT. WHILE DRIVING 55MPH THE ISSUE REOCCURRED AT 100 MILES AFTER THE SYSTEM RESET. THE VEHICLE WOULD NOT RESTART AND WAS TOWED INTO THE DEALERSHIP. AFTER A WEEK THEY WERE ABLE TO DUPLICATE "SOME" BUT NOT ALL OF THE ISSUES. AFTER SPEAKING WITH THE GENERAL MANAGER OF THE DEALERSHIP THEY DECIDED TO PURCHASE THE VEHICLE BACK BY PAYING OFF THE EXISTING LOAN IN EXCHANGE FOR PURCHASING A 2018 FORD ESCAPE.
Steering, Oct 31, 2018
AS I REVERSED OUT OF A PARKING SPACE AND TRIED TO TURN THE WHEEL IT SUDDENLY BECAME VERY DIFFICULT TO TURN THE WHEEL AT ALL. A MESSAGE ON THE DASH BASICALLY SAID "STEERING ASSISTANCE FAILURE - SERVICE REQUIRED". I PUT THE CAR IN PARK, TURNED IT OFF AND THAN TURNED IT BACK ON. THERE WAS NO MESSAGE. 70,376 MILES
Steering, Oct 29, 2018
VEHICLE WAS TURNED ON AND THEN SET TO DRIVE BUT LIGHT CAME ON SAYING THERE WAS A STEERING ISSUE AND STEERING WHEEL WAS COMPLETELY LOCKED AND WAS NOT ABLE TO MOVE CAR.
Steering, Oct 25, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL GRINDING NOISE. IN ADDITION, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT, CAUSING THE CONTACT TO VEER INTO OTHER LANES. THE DEALER (BRIARWOOD FORD, 7070 E MICHIGAN AVE, SALINE, MI 48176) WAS NOTIFIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 52,000.
Steering, Sep 7, 2018
STEERING RACK BOUND AND VEHICLE WOULD NOT STEER. AFTER LETTING IT SIT THE WARNING LIGHTS DID NOT COME BACK ON AND THE CAR STEERED. DEALERSHIP SAID IT IS ELECTRONIC STEERING AND THE STEERING RACK IS BAD. NO WARRANTY AT 45000 MILES.THIS HAPPENED ON INTERSTATE 95 IN NORTH CAROLINA.
Steering, Sep 3, 2018
BACKED UP OUT OF DRIVEWAY THEN SHIFTED FORWARD AND MY POWER STEERING GAVE OUT.THE WARNING ONLY CAME AFTER THE INCIDENT. WAS ABLE TO PULL OVER AND RESTART THE CAR .. NO ISSUE BUT WAS TOLD IT WAS ELECTRONIC STEERING MODULE EPAS. A KNOWN ISSUE BUT WAS TOLD THE RECALL WAS ONLY IN REGARDS TO RECEIVING THE WARNING THAT YOU HAD A FAILURE.
Steering, Aug 30, 2018
I STARTED MY VEHICLE, REVERSED THEN PUT IT INTO DRIVE. A WARNING SENSOR POPPED UP STATING STEERING ASSIST FAILURE. THE STEERING WHEEL WOULD NOT MOVE. I PUT THE VEHICLE INTO PARK AND RESTARTED IT. THE WARNING SENSOR NO LONGER APPEARED. I RESEARCHED THIS HAPPENING TO THE SAME VEHICLE MODEL AND IT SEEMS TO BE AN ONGOING PROBLEM WITH THE FORD ESCAPE. SEEMS DANGEROUS TO NOT HAVE A FACTORY RECALL ALREADY , WHAT IF I WERE DRIVING DOWN A BUSY STREET OR HIGHWAY.
Steering, Aug 10, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE DEALER (CAVALIER FORD GREENBRIER, 1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111) DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Jul 26, 2018
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD THE CONSUMER REQUESTED FOR THE MANUFACTURER TO REIMBURSE THE REPAIR COST. *JS *JS
Steering, Jul 14, 2018
MY STEERING WHEEL LOCKED ON THE CAR ON A TRIP AND I COULDN'T DRIVE THE CAR. IT WAS TOWED TO KOONS FORD ON MONDAY JULY 9TH AND IT WAS NOT EVEN LOOKED AT BY THURSDAY WHEN I CAME HOME FROM MY TRIP. I HAVE TRIED SEVERAL TIMES TO CALL THE SERVICE MAN AND HE WON'T RETURN MY CALLS.
Steering, Jul 10, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST ALL ABILITY TO STEER. THE MESSAGE CENTER DISPLAYED ?POWER STEERING ASSIST CONTACT DEALER IMMEDIATELY ". THE VEHICLE WAS TOWED TO THE DEALER (WEHR FORD, 11311 US-60 BUS, MOUNTAIN GROVE, MISSOURI 65711) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,450.
Steering, Jun 24, 2018
DRIVING BEGAN TO GET JERKY THEN THE WARNING POPPED UP ON DASH STEERING FAULT SERVICE NOW! AND NOW STEERING IS COMPLETELY GONE CAN NOT TURN LEFT OR RIGHT IT
Steering, May 9, 2018, crash
POWER STEERING COMPLETELY WENT OUT WITHOUT ANY WARNING OR INDICATOR LIGHTS.WE WERE DRIVING TO MY DAUGHTERS GRADUATION AND WAS COMING AROUND A TURN AND WHEN IT WENT OUT WE COLLIDED WITH A MAILBOX LUCKILY NO ONE WAS INJURED AS WE HAD OUR 4 MONTH OLD GRANDSON IN THE CAR AFTER WE ALL CALMED DOWN WE RESEARCHED THE PROBLEM AND FOUND THAT ALL THE FORD ESCAPE FROM 2008 THROUGH 2011 HAD THE SAME PROBLEM WITH STEERING AND FORD HAS NOT FIXED THIS BECAUSE 2014 VEHICLES ARE HAVING THE SAME ISSUES AT LEAST OVER 1000 COMPLAINTS ONLINE I HAVE READ SO FAR AND I AM SURE THERE ARE MANY MORE.