2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: structure
84 reports, newest first. Show all
Structure, Apr 4, 2018
OUT OF NOWHERE A WEEK AGO MY BACK DRIVERS SIDE DOOR BECAME VERY DIFFICULT TO OPEN. I HAD THE CAR IN FOR SERVICE ON 3/31 DUE TO THE WIRING HARNESS COMING LOOSE AND HAD THEM CHECK THE DOOR. I WAS TOLD THE CLIPS THAT HOLD ON THE DOOR PANEL WERE BROKEN/MISSING AND THE DOOR WAS SLIPPING OFF. I AM VERY CONCERNED ABOUT THIS BEING A NEWER VEHICLE WITH NO BODY DAMAGE AND I SUBMITTED A NHTSA ISSUE 11083236 EARLIER TODAY FOR THE WIRING HARNESS. I CALLED FORD CUSTOMER RELATIONSHIP RECALL DEPT AND SPOKE TO MEL AND WAS TOLD THAT THERE IS NO TIMEFRAME FOR THEM TO REVIEW CONCERNS, NO WAY FOR ME TO ESCALATE THE ISSUE, NO WAY FOR ME TO HAVE IT REVIEWED BY THE DEPARTMENT THAT DECIDES WHEN THERE SHOULD BE A RECALL (AND THAT THE NAME OF THAT DEPT WAS PROPRIETARY) MY CASE#14515980 WAS GIVEN TO ME BUT THEY SAID THAT I CANNOT CHECK ON OR VALIDATE THAT THIS IS EVEN REVIREWED WITH THEM. I AM VERY CONCERNED THAT 1. MY WIRING HARNESS CAME LOOSE AND MY CAR WENT DEAD ON THE ROAD (LUCKILY I WASN'T ON A HIGHWAY) AND 2. MY DOOR COULD JUST FALL OFF WITHOUT A CAUSE. I PAID FOR THE REPAIRS BUT HAVE FOUND RECALLS ON OTHER FORD ESCAPES FOR BOTH OF THESE ISSUES, IT JUST DOESN'T INCLUDE MY VIN NUMBER AND I WOULD LIKE IT INVESTIGATED TO SEE IF MY VIN SHOULD BE INCLUDED.
Electrical system, Structure, Engine, Mar 28, 2018, fire
I WAS DRIVING UP THE INTERSTATE AFTER WORK AND WHILE I WAS DRIVING I BEGAN TO NOTICE SMOKE. I LOOKED AROUND AND REALIZED IT WAS MY CAR. I PULLED OVER TO THE SIDE AND MY CAR STARTED FLASHING EVERYTHING ON THE DASH PANEL WAS RED AND FLASHING ENGINE FAILURE. I CUT THE CAR OFF AND THEN WENT TO TRY AND POP THE HOOD, I COULDN'T GET IT OPENED AND I LOOKED DOWN AND BEGAN TO SEE FLAMES. I CALLED 911 AND MY CAR ENGULFED IN FLAMES. I HAD A RECALL ON MY CAR FOR A PROBLEM WITH THE ENGINE CYLINDER HEAD SAYING THAT IT COULD CAUSE AN ENGINE FIRE IF OILS WERE TO GET OUT AND HIT A HOT SURFACE. I GOT MY RECALL FIXED AND THEN MY CAR CAUGHT ON FIRE A FEW WEEKS LATER.
Structure, Other or unspecified, Mar 7, 2018
WHEN IT RAINS HARD I HAVE A LEAK BEHIND THE PASSENGER SEAT THAT COMES FROM THE LIGHT FIXTURE - I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS FROM 2012 ESCAPES THRU 2017 ESCAPES - THEIR SEEMS TO BE NO FIX - MY BIGGEST CONCERN IS THE HEADLINER (WHICH EVERYONE SAYS NOT TO TOUCH) AND THE SMELL FORD SUGGESTED I CONTACT YOU - I WOULD ASSUME THIS HAPPENS WHEN THE CAR IS STATIONARY AND IT DOES NOT HAPPEN WHEN CAR IS RUN THROUGH CAR WASH. *DT THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE AND NOW HAS STARTED TO LEAK AGAIN. *TR
Electrical system, Structure, Engine, Feb 10, 2018, fire
I STARTED MY VEHICLE YESTERDAY TO WARM UP AND ABOUT 5-10 MINUTES LATER HEARD A BIG BOOM, LOOKED OUT THE DOOR AND THE FRONT END OF MY ESCAPE WAS COMPLETELY ENGULFED IN FLAMES. I HAD SCHEDULED IT TO GET REPAIRED YESTERDAY MORNING, BUT WAS UNABLE TO MAKE IT AS WE RECEIVED A LOT OF SNOW AND SCHOOLS WERE CANCELLED AND SUCH. I HAD KNOWN OF THE RECALL SINCE LAST YEAR SINCE I ALREADY WAS INVOLVED IN ANOTHER RECALL WITH THE LATCH. I TRIED TO GET THEM TAKEN CARE OF AT THE SAME TIME, BUT THE REMEDY WAS NOT AVAILABLE AND WOULDN'T BE FOR SOME TIME. I RECEIVED A NOTICE DIRECTLY FROM FORD BETWEEN ONE AND TWO WEEKS AGO AND CALLED ZIEGLER IN ELKHART TO MAKE AN APPOINTMENT, BUT THEY WEREN'T AVAILABLE FOR ALMOST A WEEK. IT IS OBVIOUS THE DAMAGE WAS ALREADY DONE WITH MY CAR ANYWAY, CONSIDERING THE DESCRIPTION OF THE RECALL, WHICH A WHOLE PROCESS OF THE CYLINDER HEAD CRACKING, COOLANT LEAKING OUT AND THAT POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT. I AM THANKFUL THAT THE CAR WAS JUST WARMING UP IN OUR DRIVEWAY AND NEITHER MY KIDS NOR MYSELF WERE INSIDE. I AM ALSO GRATEFUL THAT OUR HOUSE DIDN'T CATCH FIRE AND JUST SUSTAINED SOME COSMETIC DAMAGE DUE TO THE HEAT. I DO NOT HAVE THE REPORT FROM THE FIRE DEPARTMENT YET, BUT THEY SAID IT WOULD BE AVAILABLE SOON. IT WAS THE PENN TOWNSHIP FIRE DEPT THAT RESPONDED AND I TALKED TO DURGAN SPINSKY WHOSE WORK NUMBER IS 5742555075 * (RECALL RELATED INCIDENT) TS
Suspension, Structure, Jan 9, 2018
VEHICLE WAS IN MOTION ON CITY STREET BEING PARKED. I HEARD A LOUD POP NOISE. I LOOKED AROUND TO SEE WHERE IT CAME FROM. INSIDE THE TRUCK THE INTERIOR BUST OPEN SHOWING METAL SCREW PART OF THE STRUT OR SHOCKS THAT'S POPPING OUT OF THE INTERIOR THIS PART COULD HAVE CAUSED INJURIES OR CAUSED A ACCIDENT IF THE PART COME ALL THE WAY THROUGH THE INTERIOR
Structure, Nov 22, 2017
SAFETY RECALL 16S30/NHTSA RECALL 16V-643 HAS NOT BEEN DONE BY THE MANUFACTURE AS OF NOV 2017. DEALERS SAY THE CAN NOT GET THE PARTS TO DO THE RECALL.
Electrical system, Seat belts, Structure, Nov 22, 2017
1. SEAT BELT: DRIVER'S SEAT BELT UNEXPECTEDLY STOPPED WORKING AND WILL NOT CLICK OR LOCK INTO PLACE. THE SEAT BELT PRETENSIONERS TO NOT FUNCTION AS INTENDED WHEN NEEDED, INCREASE THE RISK OF OCCUPANT INJURY IN THE EVENT OF A CRASH. 2: ELECTRICAL SYSTEM: INSTRUMENT PANEL: BLANK DISPLAY, OR OFTEN TIMES INRESPONSIVE. IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH. 3.BODY: DOOR: THE BODY OF THE REAR DRIVERS SIDE DOOR IS OFTEN HARD TO CLOSE AND THE BODY OF THE DOOR OFTEN COMES OFF. A DOOR THAT OPENS UNEXPECTEDLY IN THE RESULT OF NOT BEING ABLE TO CLOSE, MAY RESULT IN AN UNRESTRAINED OCCUPANT FALLING FROM THE VEHICLE, INCREASING THE RISK OF INJURY.
Structure, Engine, Oct 27, 2017
ENGINE COOLANT SENSOR RE-PROGRAM RECALL. THIS WAS CORRECTED OCTOBER 10, 2017 AT FORD DEALERSHIP IN BENSENVILLE, ILLINOIS. ALSO FOUR DOOR LATCHES WERE RECALL AND REPLACED AT SAME TIME.
Structure, Aug 7, 2017
DELAY IN GETTING RECALL TAKEN CARE OF. NOTIFIED A YEAR AGO OF RECALL, FINALLY RECEIVED LETTER IN MAY THAT PARTS WERE AVAILABLE, SCHEDULED APPOINTMENT FOR 7/19/2017. DEALER CANCELED THE APPOINTMENT 2 DAYS BEFORE SAYING PARTS WERE NOT AVAILABLE. IT IS NOW 1 MONTH LATER AND THE DEALER HASN'T EVEN ORDERED THE PARTS.
Structure, Latches/locks/linkages, Jul 11, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GIBBONS FORD LOCATED AT 704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519; (570) 489-4747) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *CN
Structure, May 30, 2017
MY CAR HAD A RECALL IN SEPT 2016 AND I HAVEN'T BEEN ABLE TO GET IT FIXED YET. MY DEALERSHIP STILL HAS NO PARTS. SO WHAT AM I SUPPOSED TO DO.
Structure, Latches/locks/linkages, Engine, May 30, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/ LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN
Structure, Jan 6, 2017
WE PURCHASED A 2014 FORD ESCAPE FROM SCAFFIDI MOTORS IN STEVENS POINT. WE HAVE HAD THE VEHICLE IN FOR REPAIR NUMEROUS TIMES BECAUSE FREQUENTLY WHEN YOU SHUT THE BACK DOORS THE INSIDE DOOR PANEL COMES LOOSE WHEREIN YOU HAVE DIFFICULTY OPENING AND THE INSIDE DOOR PANEL GETS DAMAGED OR YOU CANNOT OPEN THE DOORS. AS OF TODAY, BOTH DOORS WILL NOTE OPEN. IN ORDER TO GET IN OR OUT OF THE VEHICLE, WE HAVE TO CLIMB THRU THE FRONT PASSENGER DOOR. NOT SAFE AND AN INCONVENIENCE.
Structure, Jan 5, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY, THE DRIVER'S DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO LATCH THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Visibility, Structure, Jan 4, 2017
I WAS DRIVING ON A CITY STREET, GOING STRAIGHT, NO OTHER CARS NEAR ME, WHEN MY REAR GATE WINDOW SPONTANEOUSLY SHATTERED. NOTHING HIT IT OR THE CAR. I DIDN'T HIT ANYTHING. JUST BANG, AND IT WAS BROKEN. INITIALLY IT WAS ALL STILL IN PLACE BUT BY THE TIME I ARRIVED HOME, PIECES HAD BEGUN TO FALL OFF. IT WAS VERY COLD OUTSIDE, ABOUT 15 DEGREES, BUT NO WIND OR PRECIPITATION WAS FALLING. I WAS GOING ABOUT 20 MPH. *TR
Structure, Dec 21, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD OPEN INDEPENDENTLY AND THE LIFTGATE WOULD FALL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Structure, Dec 15, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE DASHBOARD BUCKLED AND SEPARATED NEAR THE STEERING WHEEL AREA. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A COST ESTIMATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY OTHER THAN THE CONTACT REPLACING THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Structure, Nov 17, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE NOTICED THE LINER ON THE DRIVER SIDE OF THE DASHBOARD BEGAN TO SEPARATE FROM THE FRAME. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD SEPARATED FROM THE FRAME AND IT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Structure, Oct 26, 2016
DRIVE SIDE DOOR OPEN WHEN DRIVING BY SELF. *TR
Structure, Oct 24, 2016
REAR OUTSIDE DOOR HANDLES STICK. EXCESSIVE FORCE HAS TO BE USED TO OPEN THE DOORS. PARTS HAVE FALLEN OUT OF HANDLE INSIDE DOOR.
Structure, Oct 17, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR BECAME STUCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 13,300.
Structure, Jun 4, 2016
THE BACK DRIVER'S SIDE PASSENGER DOOR POPPED OPEN AND WOULD NOT CLOSE. I WAS DRIVING STRAIGHT ON A CITY STREET AND HAD TO PULL OVER. I COULD NOT CLOSE IT COMPLETELY EVEN BY USING A BUNGEE CORD AS A TEMPORARY FIX.
Structure, Apr 6, 2016
WATER LEAKING INSIDE ABOVE PASSENGER SIDE DOOR TOWARDS WINDSHIELD. DEALER CLAIMS IT IS COMING FROM ROOF RACK. IT HAS BEEN RESEALED TWICE BUT CONTINUES TO LEAK. TRACK FROM RACK DOES NOT LIE FLAT, LEAKS ARE STAINING INTERIOR. DO NOT YET SEE MOLD OR RUST, BUT IT IS POSSIBLE.
Structure, Latches/locks/linkages, Mar 3, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR DOOR HANDLES FAILED TO LATCH SECURELY UNTIL ACCESSING THE RESET BUTTON LOCATED INSIDE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH FRONT DOOR HANDLES WERE REPLACED FOR THE SECOND TIME. IN ADDITION, THE EXTERIOR REAR DRIVER SIDE DOOR HANDLE WAS REPLACED ONE TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 28. UPDATED 04/22/2016*LJ *TR
Power train, Structure, Feb 29, 2016
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY FLAW IN VEHICLE MOTOR PUSH-BUTTON OFF DOES NOT AUTOMATICALLY GO INTO PARK AS IT REMAINS IN NEUTRAL. *SMD THE CONSUMER STATED HE INADVERTENTLY TURNED THE MOTOR OFF, WITH THE GEAR IN NEUTRAL. THE VEHICLE THEN ROLLED DOWN A SLIGHT HILL AND CRASHED INTO A RAVINE. THE VEHICLE WAS TOTALED. *JB