2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: other or unspecified
272 reports, newest first. Show all
Other or unspecified, Engine, Jul 7, 2017
I HAVE AN ID# 10971972 THAT I GOT WHEN I CALLED NHTSA BACK IN APRIL, ALSO FILLED OUT A FORM & RETURNED TO WASHINGTON OFFICE IN JUNE THAT WAS MAILED TO ME BACK IN MAY - TOO MUCH TO EXPLAIN HERE, I WILL ATTACH A WORD DOC WITH DETAILED ISSUE INFO
Vehicle speed control, Other or unspecified, Jun 7, 2017
INSTRUMENT PANEL FLICKERS AND GOES BLACK. WE ARE TOLD THIS IS THE SOFTWARE UPDATE WHICH IS PART OF A RECALL. HOWEVER, THE RECALL DOES NOT COVER THIS DATE OF MANUFACTURE.
Other or unspecified, Apr 25, 2017
I PURCHASED THIS VEHICLE NEW AND NOTICED THE BAD SMELL/FUMES 5 MONTHS LATER DURING A ROAD TRIP. I THOUGHT THE SMELL WAS DUE TO NEW VEHICLE. I ONLY NOTICE THE SMELL DURING HARD ACCELERATION, ESPECIALLY WHEN PASSING ON AND ENTERING MAJOR HIGHWAYS, A STRONG SMELL COMES THROUGH THE VENTS AND UNDER THE STEERING COLUMN. THE SMELL IS LIKE BURNT PLASTIC OR RUBBER. IT GIVES ME A HEADACHE AT TIMES. I'VE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS; FIRST IT WAS THOUGHT TO BE THE CABIN FILTER NEEDED CHANGING AFTER 10 MONTHS OF BUYING THE SUV NEW, THEN IT WAS THOUGHT TO BE CLOGGED AIR VENTS WHICH WAS FALSE, THEN IT WAS THE AIR FRESHENER THAT CAUSED IT TO SMELL WHICH I REMOVED, AND RECENTLY I TOOK IT TO THE DEALER TWICE AND THEY HAD NO IDEA WHERE THE SMELL WAS COMING FROM, EVEN THOUGH THE SERVICE ADVISER AND MECHANIC WITNESS THE SMELL/FUME. I CHECKED SEVERAL WEB SITES AND DISCOVERED OTHER OWNERS OF 2014 FORD ESCAPE ARE EXPERIENCING THE SAME PROBLEM. I DRIVE WITH THE WINDOW CRACKED BECAUSE I'M CONCERNED ABOUT MY HEALTH AND MY FAMILY. THIS IS A VERY SERIOUS ISSUE.
Electrical system, Other or unspecified, Engine, Mar 19, 2017, fire
WAS DRIVING HOME FROM WORK ON THE INTERSTATE. ENGINE BEGAN TO JERK A BIT THEN WARNING MESSAGES APPEARED ON SCREEN. PULLED OVER TO SIDE OF ROAD. AFTER CAR STOPPED SMOKE BEGAN TO APPEAR FROM UNDER HOOD AND ENTERING CAB THROUGH THE VENTS. I OPENED THE WINDOW TO CLEAR THE SMOKE AND LOOKED FOR PHONE NUMBER TO ROADSIDE ASSISTANCE THINKING IT WAS ONLY A BELT THAT HAD MELTED OR BURNED. WITHIN A FEW MINUTES I BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD BY THE WINDSHIELD. I EXITED THE VEHICLE AND A SHERIFF'S DEPUTY HAPPENED TO BE PULLING IN BEHIND ME AFTER SEEING MY CAR IN DISTRESS. FIRE DEPARTMENT WAS CALLED. WITHIN FIVE TO TEN MINUTES THE ENGINE AREA OF THE VEHICLE WAS ENGULFED IN FLAMES. AFTER A SHORT INVESTIGATION ON THE SCENE THE FD BELIEVED THE CAUSE TO BE ELECTRICAL AND APPEARED TO HAVE BEGUN AND CAUSED THE MOST DAMAGE TO THE PASSENGER SIDE FRONT CORNER OF THE ENGINE.
Other or unspecified, Feb 21, 2017
WHEN RUNNING HEATER CAN SMELL ENGINE VAPORS, BAD ENOUGH TO GIVE INSTANT HEADACHE WHEN IN MOTION AND WHEN SITTING STILL HAPPENS OFTEN
Other or unspecified, Feb 12, 2017, fire
DRIVING DOWN THE ROAD (4 LANE HIGHWAY) AND MY VEHICLE JOLTED ALL THE SENSORS LIT UP INCLUDING A BLUE ONE SO I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED VEHICLE OFF THEN SAW FLAMES AND EXITED VEHICLE.
Other or unspecified, Nov 11, 2016
THE BACK WINDSHIELD SHATTERED WITH NO WARNING OR APPARENT CAUSE. THE FORCE BEHIND THE BREAK WAS SUCH THAT IT CAUSED THE SIDE FRAMES TO FALL MORE THAN 3 FEET FROM EITHER SIDE OF THE VEHICLE. MY VEHICLE WAS PARKED IN MY DRIVEWAY OVERNIGHT. THE WEATHER WAS TEMPERATE. IT DOES NOT APPEAR TO HAVE HAD ANY OUTSIDE CAUSE; THE GLASS IS ALL ON THE OUTSIDE OF THE CAR.
Other or unspecified, Oct 19, 2016
A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. A DOOR THAT OPENS WHILE DRIVING INCREASES THE RISK OF INJURY. AS OF 9/2/16, FORD'S INVESTIGATION INTO THIS CONCERN HAS IDENTIFIED A TOTAL OF ONE ALLEGED ACCIDENT AND THREE ALLEGED INJURIES THAT FORD BELIEVES MAY BE RELATED. ONE ALLEGED INJURY WAS TO AN OCCUPANT'S ARM FROM A DOOR THAT REPORTEDLY OPENED AND BOUNCED BACK. ANOTHER INJURY INVOLVED A DRIVER WHO ALLEGED HER HAND WAS INJURED WHEN TRYING TO GRAB A DOOR THAT OPENED. THE THIRD INJURY WAS TO AN OCCUPANT WHO ALLEGEDLY RECEIVED SCRATCHES FROM A REAR DOOR THAT OPENED WHILE DRIVING. FORD HAS NO FURTHER INFORMATION RELATING TO THESE REPORTS. THE ALLEGED ACCIDENT OCCURRED AFTER THE DRIVER'S DOOR REPORTEDLY OPENED IN A PARKING LOT AND RESULTED IN BUMPER DAMAGE, BUT FORD HAS NO ADDITIONAL INFORMATION. *TR
Other or unspecified, Sep 9, 2016
THE THROTTLE BODY WENT OUT ON MY CAR. IT WAS A PART RECALLED ON OVER A MILLION FORD MODELS EXCEPT MY 2014. I BELIEVE IT SHOULD HAVE BEEN ADDED TO THE ORIGINAL RECALL LIST. THE CAR STOPPED IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE EXPRESSWAY. I COULD HAVE BEEN KILLED. I WAS ON HIGHWAY 74 IN THE MIDDLE OF MORNING TRAFFIC WITH TRUCKS ON EITHER SIDE OF ME. I WAS SIMPLY TERRIFIED AND ALMOST DIDN'T MAKE IT OVER TO THE SIDE WHEN MY CHECK ENGINE LIGHT CAME ON, MY CAR STOPPED RUNNING, AND I BARELY COASTED OVER. AFTER 3 HOURS OF WAITING FOR A TOW TO THE CLOSEST DEALERSHIP, THE DEALER DETERMINED IT WAS THE THROTTLE BODY THAT NEEDED REPLACE. NOW I HAVE TOW COSTS, RENTAL CAR COSTS, AND MORE BECAUSE OF A $60 PART THAT WAS RECALLED ON THE PRIOR YEAR VEHICLES, YET STILL FAILING ON THE CURRENT VEHICLES AS WELL.
Other or unspecified, Aug 31, 2016
CONSTANT LOSS OF COOLANT FROM NEW. HAVE TO TOP UP EVERY DAY AFTER APPROX 50 MILES. DEALER SAYS NO RECALL ALTHOUGH PREVIOUS YEARS HAVE HAD THIS PROBLEM.
Other or unspecified, Jul 23, 2016
RIGHT REAR PASSENGER DOOR SUDDENLY FLEW OPEN WHILE DRIVING. INDICATOR LIGHT DID COME ON. DOOR WOULD NOT LATCH WHEN CLOSED AND HAD TO BE TIED TO OPPOSITE DOOR TO HOLD CLOSED. TOOK CAR TO DEALER, SERVICE WRITER CLAIMED TO SEE NO PROBLEM ADVISED MY HUSBAND TO TAKE HOME AND "PLAY" WITH IT. THAT WAS NOT ACCEPTABLE. I RETURNED TO DEALER JULY 21, 2016 AND SPOKE TO SERVICE WRITER A SECOND TIME AFTER FINDING MANY COMPLAINTS ON FAILING DOOR LATCHES AND POLITELY ADVISED THAT FORD WAS AWARE OF THIS AS AN ONGOING PROBLEM AND THAT I WANTED FORD TO INVESTIGATE AND MAKE REPAIRS. THE REP SAID THEY WERE TOO BUSY THAT DAY BUT DID SCHEDULE AN APPOINTMENT FOR ME TO BRING THE CAR BACK STATING THAT THE PRIOR ISSUES WERE NOT WITH THE FORD ESCAPE AND REPAIR COST WOULD DEPEND IF MY CAR REMAINED UNDER WARRANTY. I SAID WE COULD DISCUSS THAT FURTHER AFTER FORD IDENTIFIED THE CAUSE OF THE PROBLEM AND REPAIRED IT AND ALSO CHECKED THE LATCHES ON THE OTHER DOORS TO BE CERTAIN I WOULD NOT BE IN DANGER OF OTHER DOOR LATCH FAILURES. THE DEALER ALSO ASKED IF WE "MESSED WITH" THE LATCH MECHANISM. I TOLD THEM, NO, DESPITE THE FACT WE WERE FIRST TOLD TO GO HOME AND PLAY WITH IT. SINCE IT'S CLEAR FORD IS AWARE OF THESE PROBLEMS, IT IS DISAPPOINTING THAT THEY DON'T JUST SAY SO THE FIRST TIME YOU TAKE THE CAR IN AND THEN EVEN THE SECOND TIME JUST SAY, YES WE ARE AWARE AND WE WILL BE HAPPY TO TAKE CARE OF THE PROBLEM FOR YOU. IT IS CLEARLY A DESIGN DEFECT OR A BAD PART. IT IS ALSO A VERY DANGEROUS SITUATION TO HAVE A DOOR FLY OPEN.
Other or unspecified, Jun 29, 2016
WE PARKED OUR CAR AND THE DOOR CLOSED AND WE LOCKED IT WITH THE REMOTE AS USUAL AND WHEN WE CAME BACK WE OPENED THE DOOR AND IT WORKED FINE OPENING IT WHEN WE CLOSED THE DOOR HOWEVER THE DOOR WOULD NOT LATCH AT ALL THERE WAS NOTHING JAMMING THE DOOR OR ANYTHING IT JUST MALFUNCTIONED WE HAD TO HOLD IT CLOSED WITH OUR HANDS AND WE IMMEDIATLY TOOK IT TO THE DEALERSHIP THE WHOLE WAY DRIVING IT THERE WE GOT ALERTS FROM MY KEY THE DOOR WAS OPENED WHERE WE HAD BOUGHT IT FROM THEY SAID THEY DIDNT KNOW WHAT WAS WRONG AND IT TOOK ALMOST A WEEK TO FIX WE HAD TO GET A RENTAL . I THINK THIS IS HAPPENING JUST LIKE THE FORD EXPLORERS A LATCH PROBLEM WE EVENTUALLY GOT IT FIXED AND TRADED IT IN FOR A 2016 FORD EXPLORER HOPEFULLY THIS ONE DOSE NOT MALFUNCTION LIKE THE ESCAPE I LOVE FORD AND ALWAYS WILL ITS JUST MABEY THEY NEED TO TAKE A BREAK AND REALLY CATCH UP ON WHATS REALLY IMPORTANT : PERFORMANCE FOR A WHILE THEY ARE PROBABLY STRESSED RIGHT NOW WITH ALL THE NEW MODELS AND BRINGING IN THE FOCUS RS TO THE US AND NOW BRINGING BACK THE RANGER AND REMODELING THE LICOLN NAVIGATOR AND THE EXPEDITION SO ITS OKAY BUT THEY NEED TO CATCH A BREAK AND CATCH UP WITH PERFORMANCE FOR A WHILE.
Other or unspecified, Dec 18, 2015
ROOF LEAKS ON BOTH SIDES OF VEHICLE CAUSE WATER STAINED/WET HEADLINER ABOVE WINDSHIELD PILLERS. TOOK TO DEALER, THEY CLAIMED THEY RESEALED ROOF RACK, AND CLEANED HEADLINER. NOT EVEN 2 WEEKS LATER PAASENGER SIDE HEADLINER IS WET AGAIN. CONTACTED DEALER AND FORD IT IS WORSE THIS TIME THAN IT WAS THE FIRST TIME. APPARENTLY MY ESCAPE ISN'T THE ONLY ONE WITH THIS ISSUE AFTER VISITING SEVERAL FORUM'S. WHEN VEHICLE IS IN MOTION I CAN HEAR WATER DRIPPING IF ITS IS RAINING OR IF THERE IS A HEAVY DEW.
Other or unspecified, Engine, Oct 23, 2015
THE CAR IS BUCKING AND ALMOST STALLING WHEN I ACCELERATE. I'VE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY CAN'T FIND ANYTHING. ONE DEALER TOLD ME THAT THIS WAS NORMAL, EVEN THOUGH I FOUND SIMILAR COMPLAINTS ONLINE.
Other or unspecified, Sep 24, 2015
THE SEALS ON THE AIR CONDITIONER EVAPORATOR DRAIN BOX HAVE FAILED TWICE IN 3 MONTHS. THIS CONDITION ALLOWS WATER THAT SHOULD DRAIN OVERBOARD THROUGH THE EVAPORATOR DRAIN BOX DRAIN HOSE TO LEAK OUT OF THE EVAPORATOR BOX ONTO THE FLOOR CARPET ON EACH SIDE OF THE CAR. THE WATER SATURATES THE CARPET UNDER THE DRIVERS AND PASSENGERS FEET. THE WATER CREATES A POTENTIALLY DANGEROUS CONDITION OF THE DRIVERS FEET BEING ABLE TO SLIP OFF THE BRAKE OR GAS PEDAL FROM BEING CONTINUOUSLY WET WHILE OPERATING THE CAR. FORD REPAIRED THE CAR UNDER WARRANTY 3 MONTHS AGO. THE SEALS FAILED AGAIN AND SATURATED THE CARPET ON THE DRIVERS SIDE WITH WATER THAT LEAKED OUT OF THE EVAPORATOR BOX. FORD'S SERVICE MANAGER STATED "THE FACTORY FORD REPAIR KIT FOR THIS CONDITION IS NOT WORKING". HE ALSO STATED "THIS SEAL FAILURE IS AFFECTING 33% OF THE ESCAPES ON THE ROAD AND OTHER MAKES THAT USE THE SAME SEALS AND FORD IS AWARE OF THE HIGH RATE OF SEAL FAILURES". FORD TOLD US TO KEEP DRIVING THE CAR BECAUSE THE SERVICE DEPARTMENT IS BACKED UP WITH THESE REPAIRS. WHY ISN'T THERE A RECALL ON THESE AFFECTED VEHICLES? HOW MANY PEOPLE HAVE TO DIE BEFORE FORD ISSUES A RECALL ON THE AFFECTED VEHICLES?
Other or unspecified, Aug 11, 2015
WHILE TRAVELING ON I-76, I CAME UPON A TRUCK-TIRE TREAD IN THE MIDDLE OF MY LANE. THERE WERE VEHICLES ON BOTH SIDES OF ME SO I COULD NOT SWERVE TO AVOID IT, I RAN OVER IT AND IT DAMAGED THE ENGINE SHIELD ON THE UNDERSIDE OF MY CAR ($300), A FRIEND RECENTLY HAD A SIMILAR INCIDENT IN WHICH A TRUCK AHEAD AND ON HIS RIGHT THREW A TREAD WHICH STRUCK THE FRONT OF THE CARE ($1300). WHILE ON A RECENT EXTENDED TRIP, I CAME UPON 50-75 DISCARDED TREADS ON THE INTERSTATES. THE PURPOSE OF MY MAKING THIS REPORT IS TO SUGGEST THAT CONSIDERATION BE GIVEN TO BANNING RETREADS ON OVER-THE-ROAD TRUCKS. THEY APPEAR TO BE UNRELIABLE AND COULD CAUSE SERIOUS ACCIDENTS AT THESE SPEEDS IF THEY HAVEN'T ALREADY.
Structure, Other or unspecified, Aug 9, 2015
**THIS INCIDENT INVOLVES THE PANORAMIC ROOF GLASS/WINDOW SPONTANEOUSLY BURSTING AT HIGHWAY SPEEDS.** MY FAMILY AND I WERE DRIVING AT HIGHWAY SPEEDS WHEN SUDDENLY WE HEARD A VERY LOUD EXPLOSION. IT STARTLED MY HUSBAND, HE ALMOST LOST CONTROL OF THE VEHICLE BECAUSE THE VEHICLE SWERVED AS A RESULT OF HAVING THE ROOF TORN OPEN AT HIGHWAY SPEEDS. THIS INCIDENT COULD CAUSE A SEVERE, LIFE-THREATENING INJURY. WE PULLED OVER TO THE SIDE OF THE ROAD. WE SAW THAT THE GLASS HAD BURST ALMOST COMPLETELY, LEAVING ONLY APPROXIMATELY 1.5" MARGINS OF SHATTERED GLASS AROUND THE EDGES. THE RUBBER BOND THAT SEALS THE GLASS ON ALL FOUR SIDES TO THE ROOF OF THE VEHICLE BENT TO THE POINT WHERE IT WAS FLAILING ABOUT ON THE HIGHWAY. THE SHATTERED PIECES OF GLASS CHIPPED/SCRATCHED/DAMAGED THE ROOF RACK, REAR PANORAMIC ROOF GLASS (THE PANORAMIC ROOF ON THE THIS ESCAPE IS COMPRISED OF TWO GLASSES, ONE IN THE FRONT THAT SLIDES OPENED AND CLOSED, AND THE REAR ONE THAT REMAINS STATIONARY) AND THE ROOF OF THE VEHICLE. ABSOLUTELY NOTHING IMPACTED THE VEHICLE TO CAUSE THIS DAMAGE. THIS INCIDENT IS NOT A RESULT OF MISUSE OR ABUSE. IT IS ABSOLUTELY A DEFECTIVE COMPONENT THAT FORD MOTOR COMPANY HAS NOT BEEN RESPONSIBLE FOR. WHILST ON THE SIDE OF THE ROAD, WE CONTACTED OUR FORD DEALERSHIP. THEY TOLD US TO SEND PICTURES. WE DID AND THEY SENT THEM TO FORD CORPORATE FOR APPROVAL. THEY ANSWERED THAT SINCE THEY CAN'T SEE THE DEFECTIVE COMPONENT IN THE PICTURES, THEY CAN ASSUME SOMETHING IMPACTED THE GLASS AND THEREFORE THE INCIDENT DOES NOT QUALIFY FOR WARRANTY SERVICE. I WAS QUOTED THAT THE REPAIRS COULD COST APPROXIMATELY $1500USD. I HAVE DOCUMENTATION AND PICTURES OF THE INCIDENT THAT I WOULD BE MORE THAN HAPPY TO SHARE IF DEEMED HELPFUL TO MAKE MY CASE. THIS IS AN ISSUE THAT HAS AFFECTED MANY ESCAPE OWNERS. THERE WAS EVEN A RECALL IN 2014 REGARDING ISSUES WITH THE PANEL OF THE PANORAMIC ROOF.
Other or unspecified, Aug 5, 2015
I ATTEMPTED TO CLOSE THE REAR LIFT GATE DOOR BY THE HANDLE, AND IT ACTED AS IF THERE WERE NO SCREWS HOLDING IT TO THE DOOR. I HAD TO GRASP AND PULL DOWN ON THE DOOR TO CLOSE IT THEN AND SINCE THEN IN ALL CASES. POOR MANUFACTURE.
Power train, Electrical system, Other or unspecified, Jul 30, 2015
WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT. RIGHT NOW WE HAVE 100+ DEGREE DAYS CONSISTENTLY, WITH MY CHILD IN THE BACK SEAT I FEAR DRIVING MY VEHICLE IN THIS HEAT AS IT IS KNOWN TO KILL IN TEXAS. MY FATHER IS AN ELECTRICIAN AND WHEN I TOLD HIM HE SAID IT LOOKS LIKE AN ELECTRICAL OR POWER PROBLEM BECAUSE HE THINKS THE CAR IDLES TOO LOW.
Other or unspecified, Engine, Jul 7, 2014
THE VEHICLE STALLED WITH NO WARNING, WOULD NOT RESTART. HAVE HAD FOR 6 WEEKS. HAS BEEN AT DEALERSHIP AND THEY CANNOT IDENTIFY PROBLEM. 5 SENSORS ARE NOT COMMUNICATING FROM THE ENGINE. THEY HAVE CHANGED COMPUTER IT RESTARTED AND DIED AGAIN. FORD INSISTS THEY ARE GOING TO FIX IT AND ARE GOING TO FORCE ME TO TAKE IT BACK. *JS
Electrical system, Other or unspecified, Equipment adaptive/mobility, Jul 6, 2014
WHILE DRIVING MY VEHICLE IT'S APPROACH SENSOR WENT OFF. I THOUGHT IT WAS DUE TO BEING IN TRAFFIC BUT THEN IT WENT OFF ON A CONSTANT HIGH PITCH SQUEAL. IT LASTED FOR ABOUT 3 MINUTES THEN SHUT OFF. THEN WHEN I WAS ON THE HANDS FREE TELEPHONE DEVICE THROUGH THE FORD CONSAL IT WENT OFF AGAIN AND I COULD NOT STOP THE VERY HIGH PITCH SQUEAL AND I HAD TO PULL OFF THE ROAD AND PUT IT IN PARK. THEN IT HAPPENED WHILE SITTING AT A STOP SIGN. THE SQUEAL WAS SO LOUD I WANTED TO TAKE THE VEHICLE TO FORD AND ASK FOR A REFUND. I COULD NOT STOP THE SOUND AND IT SOUNDED LIKE MY SPEAKERS WERE ON HIGH BUT I COULDN'T LOWER THE VOLUME. THIS WAS A NEW VEHICLE AND JUST DROVE IT OFF THE LOT ABOUT A MONTH OR LESS. IT HASN'T HAPPENED SINCE. *JS
Power train, Other or unspecified, Service brakes, Jan 6, 2014
PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COLD INSIDE. DEFROST DON'T WORK UNLESS ON MAX DEFROST AND ON HI - BLOWER DOESN'T SEEM TO BLOW ANYTHING - WHEN PUT ON DEFROST AND FEET IT BLOWS OUT VENTS INSTEAD. DUE TO NO HEAT INSIDE VEHICLE. FREEZE EVERY DAY DRIVING TO WORK.. BY THE TIME I GET TO WORK IT FINALLY HEATS UP- APPROX. 20 MIN DRIVE. PULLED IN DRIVEWAY FROM WORK- 20 MIN DRIVE AND CAR WAS OVERHEATING- BUFFALO NY - TAKING CAR IN TODAY WITH LIST OF ISSUES. *TR