2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: other or unspecified
272 reports, newest first. Show all
Other or unspecified, Oct 22, 2019
WHEN DRIVING STRAIGHT AHEAD ON A SMOOTH HIGHWAY 215 OUTSIDE SALT LAKE CITY, THE FORWARD MOVEABLE SUNROOF PANEL BLEW OUT. IT SOUNDED LIKE A LOUD EXPLOSION OR GUNSHOT IN THE CAR. WE WERE NOT NEAR AN OVERPASS, NOR WERE ANY OTHER CARS IN THE VICINITY - ROCK OR DEBRIS DID NOT CAUSE THIS. CAR IS GARAGED AND WELL MAINTAINED. 5 YEARS OLD WITH 33,334 MILES.
Other or unspecified, Oct 15, 2019
BROKEN FLYWHEEL ON 2014 FORD ESCAPE. AUTO SHOP BELIEVES THIS SHOULD OF BEEN A RECALL SINCE THE NEW FLYWHEEL HAD A COMPLETELY NEW LOOK. SO THEY BELIEVE IT WAS CHANGED DUE TO OTHERS HAVING THIS ISSUE AND DID THIS TO AVOID A RECALL.
Other or unspecified, Fuel/propulsion system, Oct 11, 2019
I WAS TOLD 6 MONTHS AGO BY THE TIRE & LUBE PLACE BY THE FORD DEALERSHIP (THEY WORK WITH THE FORD DEALERSHIP) THAT IT LOOKED LIKE MY COOLANT TANK WAS POSSIBLY CRACKED, BUT WASN'T A BIG ISSUE SINCE IT STILL HELD "ENOUGH" ANTI-FREEZE. HOWEVER MY ENGINE LIGHT ENDED UP COMING ON LATER AND I FOUND OUT THAT IT WAS THE COOLANT SENSOR THAT WAS BAD. THIS IS ALREADY A RECALL WITH THE 2014 ESCAPE, BUT I KEEP GETTING TOLD THAT IS "IS NOT FOR MY VIN NUMBER!" ALSO, THE FUEL PUMP WAS BAD, SO I HAD TO REPLACE THAT AT THE EXACT SAME TIME. AND AGAIN, THAT IS ALREADY A RECALL AND I AM BEING TOLD "IT IS NOT FOR MY VIN NUMBER!"
Other or unspecified, Engine, Oct 10, 2019
MY 2014 FORD ESCAPE WITH CLOSE TO 69K MILES ON IT STARTED RUNNING ROUGH, FELT AND SOUNDED LIKE IT HAD TO DO WITH TIMING IS THE VEHICLE. CHECK ENGINE LIGHT CAME ON DAYS LATER AND AROUND THE SAME TIME NOTICED LOW COOLANT ALERTS. TOPPED OFF COOLANT BUT ALSO NOTICED COOLANT WOULD BE RETURNED TO RESERVOIR WHEN REMOVING THE CAP TO REFILL. CAR CONTINUES TO RUN ROUGH SO I TAKE IT IN TO MY LOCAL MECHANIC. CODE COMES BACK SAYING IT'S A COIL PACKAGE. REPAIRS ARE MADE, CAR RUNS GREAT AND CHECK ENGINE LIGHT IS OFF. A DAY LATER THE LIGHT COMES BACK ON AND SO DOES THE LOW COOLANT WARNING. TOP OFF COOLANT AND DECIDE TO TAKE IT INTO A DEALER. I DO MY RESEARCH ONLINE AND FIND THIS IS IS QUITE A COMMON PROBLEM WITH THESE VEHICLES. DEALER TELLS ME I HAVE A COOLANT LEAK IN CYLINDER 3 MUCH LIKE OTHER REPORTS I READ. THEY CLAIM IT'S A DIFFERENT ISSUE FROM THE COOLANT RECALL FORD ISSUED. I HAVE A HARD TIME BELIEVING THIS IS THE CASE AND AM MINDBLOWN FORD DOESN'T HAVE A REMEDY FOR THIS ISSUE.
Vehicle speed control, Other or unspecified, Engine, Sep 18, 2019
I'LL BE DRIVING, THE IT WILL STOP AND THROW UP THE OIL LIGHT, BATTERY LIGHT AND THE AIRBAG LIGHT. I TOOK IT TO THE FORD DEALERSHIP ON 122ND ST IN PORTLAND, THEY SAID THEY COULDN'T FIND ANYTHING WRONG BECAUSE IT WASN'T THROWING ANY CODES. NOW I'M SITTING ON THE SIDE OF THE ROAD AND THE ERROR CODE SAYS ENGINE FAULT SERVICE NOW. I'VE HAD REGULAR MAINTENANCE ON THE CAR SO NOT SURE WHY THIS IS HAPPENING. CARS/SUVS SHOULDN'T JUST STOP WORKING WHILE YOU'RE DRIVING THEM.
Other or unspecified, Aug 22, 2019
THE VEHICLE STARTED TO SLOW DOWN AND BECAME HOT QUICKLY. A WARNING WAS SEEN ON THE DASH THAT VEHICLE WAS REDUCING POWER. WITHIN A SHORT TIME (LESS THAN A MILE) A WARNING STATED: "PULL TO SAFETY AND STOP DRIVING". THE VEHICLE HAS BEEN MAINTAINED ACCORDING TO SCHEDULE. WHEN I GOOGLED SIMILAR SITUATIONS I CAME UPON A RECALL THAT LISTED EXACTLY WHAT TOOK PLACE. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2017/03/29/FORD-ISSUES-THREE-SAFETY-RECALLS-AND-ONE-SAFETY-COMPLIANCE-RECAL.HTML MY VEHICLE WAS MANUFACTURED IN LOUISVILLE KY DURING THAT THE TIME PERIOD LISTED (JULY 2014) AND HAS THE SAME ENGINE NOTED IN THE ARTICLE. I BELIEVE THAT MY VEHICLE WOULD HAVE CAUGHT FIRE, IT WAS THAT HOT. AFTER IT WAS TOWED TO A FORD DEALER, WE WERE TOLD THAT THE COOLANT HOSE AND BOTTLE CRACKED BUT THAT IT WAS NOT COVERED UNDER THIS RECALL. (MY VIN WAS NOT INCLUDED) IT SEEMS THAT MY CAR IS AFFECTED BY THE RECALL BECAUSE OF THE SYMPTOMS OF WHAT HAPPENED. IT WAS IN PERFECT ORDER BEFORE THIS.
Other or unspecified, Engine, Fuel/propulsion system, Aug 12, 2019
THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN A 2017 SAFETY RECALL RELATED TO OVERHEATING AND COOLANT LEAKS, BUT IT WAS NOT. IN FEBRUARY 2019, IT OVERHEATED WITH LITTLE WARNING ON THE FREEWAY, BLOWING A HOLE IN THE MOTOR (AT 62K MILES). FORD REJECTED REQUEST FOR ASSISTANCE, SO REPAIR WAS DONE BY INDEPENDENT MECHANIC (MOTOR REPLACED). THREE MONTHS LATER, DURING FREEWAY DRIVE, MESSAGE APPEARED SEVERAL TIMES STATING POWER WAS BEING CUT TO KEEP ENGINE FROM OVERHEATING (NO INDICATION ENGINE ACTUALLY WAS OVERHEATING). ULTIMATELY, MESSAGE APPEARED WARNING TO PULL OFF THE ROAD IMMEDIATELY. OVERHEATED ENGINE COMPLETELY MELTED A BRACKET. MECHANIC IDENTIFIED A BURNT-OUT SENSOR BUT COULD NOT SAY WHY IT HAPPENED. I SECURED TWO DEALERSHIP DIAGNOSTICS. FIRST CONDUCTED COMPREHENSIVE DIAGNOSTIC AND CONCLUDED A WASTE GATE WAS STUCK OPEN; NO MENTION OF DAMAGED SENSOR. SECOND SAID THE DEGAS BOTTLE WAS CRACKED AND DECLINED TO PERFORM PRESSURE TEST; NO MENTION OF DAMAGED SENSOR OR WASTE GATE ISSUE. I CANNOT AFFORD ALL THESE RANDOM REPAIRS AND IN ANY CASE, DO NOT FEEL THIS CAR CAN BE PUT INTO A SAFE CONDITION FOR DRIVING.
Other or unspecified, Jul 31, 2019
REAR DRIVER DOOR LATCH WILL NOT LATCH CAUSING THE DOOR TO FLY OPEN WHEN DRIVING.
Other or unspecified, Jul 29, 2019
THE CENTER INSTRUMENT PANEL HAS STOPPED WORKING ON OUR 2014 FORD ESCAPE.THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, "CONTROL AND DISPLAYS. I HAVE CONTACTED FORD, ALTHOUGH THEY RECALLED SOME VEHICLES FOR THIS ISSUE, MY SPECIFIC VIN WAS NOT INCLUDED.
Other or unspecified, Engine, Jul 18, 2019
I PURCHASED MY 2014 FORD ESCAPE ECOBOOST BRAND NEW, SOLE OWNER. I HAVE BEEN HAVING ISSUES WITH LOSING COOLANT FOR APPROX 2 YEARS AND TAKING IT BACK AND FORTH TO THE FORD DEALER. THE DEALER RAN MULTIPLE TESTS ON MULTIPLE OCCASIONS AND FOUND NOTHING, EVEN CALLING IT "ONE OF THOSE FORD MYSTERIES". TODAY, 7/18/19 ON THE WAY TO WORK, MY SUV LOST THE ABILITY TO ACCELERATE. I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT CHANGED AND I HIT THE GAS, MY SUV BARELY MOVED. AFTER APPROX 10 SECS, MY SUV JERKED AND ACCELERATED TO AN ALMOST NORMAL SPEED. THAT LASTED ONLY FOR A FEW SECONDS, WHEN IT STARTED TO BARELY MOVE AGAIN. I WAS ABLE TO DRIVE SLOWLY TO THE SIDE OF THE ROAD, OUT OF TRAFFIC. THERE I WAITED FOR A TOW TRUCK, WHO TOOK THE SUV TO THE FORD DEALER. I HAVE GOTTEN ALL MY MAINTENANCE AND OIL CHANGES DONE AT THE FORD DEALER SINCE I PURCHASED THE CAR, SO OF COURSE I'M SHOCKED TO HEAR THAT AFTER ONLY 77,000 MILES, I HAVE A TRANSMISSION FAILURE. I'M EVEN MORE SHOCKED TO FIND ENDLESS COMPLAINTS ONLINE ABOUT THE SAME ISSUES AND FORD HAS DONE NOTHING. I OWNED MY PREVIOUS CAR FOR 13 YEARS, WITH NO MAJOR ISSUES. IT WAS STILL RUNNING WHEN I PURCHASED MY FORD ESCSPE. I CAN'T AFFORD TO PAY THOUSANDS OF DOLLARS TO FIX A MAJOR ISSUE THAT SHOULDN'T HAVE FAILED WITHIN 5 YEARS. THIS IS SAD AND FORD SHOULD BE ASHAMED THAT THEY ARE STEALING, BY PUTTING OUT SUCH A POOR PRODUCT TO THE WORKING CLASS PEOPLE AND REFUSING TO TAKE ACCOUNTABILITY.
Electrical system, Other or unspecified, Engine, Jul 16, 2019
COOLANT ISSUES SIMILAR TO THOSE INCLUDED IN THE PART 573 SAFETY RECALL 17V-209, THOUGH MY VEHICLE WAS MANUFACTURED A FEW WEEKS LATER AND NOT INCLUDED IN THAT RECALL, AS WELL AS ELECTRICAL ISSUES THAT WERE SIMILAR TO OTHER RECALLS THAT DIDN'T INCLUDE MY VIN. IN JUNE 2019, IT STARTED WITH THE VEHICLE NOT TURNING ON OR SHIFTING OUT OF PARK INTERMITTENTLY.. WORK WAS PERFORMED AND THEN A WEEK LATER P0303 CYLINDER MISFIRE.. AGAIN WORK WAS COMPLETED, THE CODE CAME BACK, AND NOW FORD IS RECOMMENDING REPLACING THE ENGINE BUT WILL NOT COVER THE COSTS DUE TO BEING 5 YEARS AND IN EXCESS OF 60K MILES. TOOK FOR 2ND OPINION AND RAN OUT OF COOLANT AND OVERHEATED LESS THAN 5 MILES AWAY FROM FORD DEALERSHIP, EVEN THOUGH THEY JUST REPLACED THE COOLANT OVERFLOW TANK AND FILLED IT.. CONTINUES NEED COOLANT EVERY FEW MILES. SEEMS CRAZY THAT A VEHICLE THAT STAYED ON TOP OF ROUTINE MAINTENANCE AND HAS NOT BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE CONDITIONS WOULD NEED A NEW ENGINE AT LESS THAN 94K MILES AND IS THE CONSUMER'S RESPONSIBILITY TO FOOT THE BILL. I'VE ALREADY SPENT ALMOST $3K ON THIS ISSUE AND FORD VERBALLY TOLD ME JUST THE ENGINE WOULD BE AROUND $7-8K WITHOUT LABOR. THEY ALSO HAD THEIR SALES DEPARTMENT CALL ME AND OFFER TO "TAKE A COUPLE HUNDRED OFF A NEW VEHICLE" FOR MY CURRENT ONE. VERY DISHEARTENING TO HEAR THAT WHEN I'VE TAKEN CARE OF THE VEHICLE AS THE SOLE OWNER, LESS A FEW RECOMMENDED TIRE ROTATIONS.
Electrical system, Other or unspecified, Jun 29, 2019
INTERMITTENTLY WHEN YOU START YOUR VEHICLE, THE INSTRUMENT CLUSTER GAUGES AND INFORMATION DISPLAY MAY BE INOPERATIVE. IN ADDITION, ALL WARNING LAMPS AND INDICATORS, AND AUDIBLE WARNINGS MAY ALSO NOT FUNCTION. INTERMITTENT STALLING, AND INCREASES OF SPEED WITHOUT USER INTERFERENCE
Electrical system, Other or unspecified, Visibility/wiper, Jun 29, 2019
THE TRANSMISSION WENT OUT THE FIRST FEW WEEKS I HAD THE VEHICLE. THEN THE REARVIEW CAMERA WENT OUT NOW MY RADIO HAS GONE OUT THE BACK WINDSHIELD DOESN'T WORK. IT HAS BEEN ONE THING AFTER ANOTHER AND I HAVEN'T HAD THE VEHICLE A YEAR. SOME OF THE THING HAPPENED IN MOTION AND IN PARK. MOSTLY IN MOTION.
Other or unspecified, Jun 25, 2019
TAKATA RECALL-2014 FORD ESCAPE TRANSMISSION STOPPED WORKING WHILE DRIVING ON HIGHWAY. NO LIGHTS NO NOTICE INSTANT FAILURE. GET ALL REGULAR OIL CHANGES AND MAINTENANCE
Other or unspecified, Jun 25, 2019
WHILE DRIVING THROUGH THE CITY MY CAR OVERHEATED TO THE POINT WHERE THE ENGINE SHUT DOWN IT BROKE DOWN. IT ALL HAPPENED WITHIN 5-10 SECONDS.. I NEVER HAD OVERHEATING ISSUES WITH MY CAR. I HAD IT SERVICED WITH FORD FOR AN OIL CHANGE AND THEY TOPPED OFF MY FLUIDS A WEEK PRIOR THIS ACCIDENT. LUCKILY MY CAR BROKE DOWN NOT TOO FAR AWAY FROM THE DEALERSHIP SO I WAS ABLE TO GET TO THE DEALERSHIP SERVICE QUICK. AFTER 2 DAYS LATER THE DEALERSHIP CALLED ME AND TOLD ME THEY WOULD NEED TO INSTALL A COOLANT LEVEL SENSOR SYSTEM KIT AND IT WOULD COST ME $1300 PLUS TAX. THAT HAPPENED ON FRIDAY AND I NEEDED A WEEKEND TO THINK ABOUT IT. OVER THE WEEKEND I FOUND OUT THAT FORD ESCAPE HAS A RECALL FOR THIS EXACT ISSUE BUT MY VIN NUMBER IS NOT REFLECTING THAT. UPON MORE RESEARCH ABOUT MY VEHICLE I FOUND OUT THAT IT WAS ASSEMBLED IN THE FACTORY AND ON THE DATE THAT THE RECALL STATES IT. THE RECALL NUMBER FOR THIS ISSUE IS 17S09. MY LOCAL FORD IN NORTH CHARLESTON , SC SAYS THAT THIS CAR SHOULD HAVE BEEN RECALLED FOR THIS ISSUE BECAUSE MY CAR WAS MISSING THE SENSOR THAT WOULD HAVE ALARMED ME IF MY CAR WAS OVERHEATING DAYS OR WEEKS BEFORE.
Electrical system, Other or unspecified, Jun 24, 2019
JUST GOT IN ONE DAY AND THE LED PANEL WAS A WHITE SCREEN, COULD SEE ANY INFORMATION WHATSOEVER 15C03 ' REPROGRAM INSTRUMENT PANEL CLUSTER ' 2014-2015 FORD ESCAPE FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2014-2015 FORD ESCAPE VEHICLES MANUFACTURED MAY 19, 2014, TO FEBRUARY 6, 2015, AND TRANSIT CONNECT VEHICLES MANUFACTURED MAY 11, 2014, TO JULY 2, 2015. DUE TO A SOFTWARE INCOMPATIBILITY ISSUE, THE INSTRUMENT PANEL CLUSTER BE INOPERATIVE INCLUDING A BLANK MULTIPLE FUNCTIONAL DISPLAY (MFD), AND NON-FUNCTIONAL WARNING CHIMES, MESSAGES AND WARNING LIGHTS. SPECIFIC WARNING CHIMES, MESSAGES AND WARNING LIGHTS. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROL AND DISPLAYS.' CONSEQUENCE: IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH
Other or unspecified, Jun 21, 2019
I WAS DRIVING ON THE FREEWAY GOING NORTH. I ALREADY SAT IN BACKED UP TRAFFIC FOR 1 1/2 HOURS WITH NO ISSUES FROM MY FORD ESCAPE. I PUT MY BLINKER ON AND GOT INTO THE RIGHT MIDDLE LANE. I WAS GOING MAYBE 15 MPH AND MY CAR JUST DIED. NO WARNING, NO PUTTERING, NO SIGN OF DISTRESS AT ALL. I PUT MY HAZARD LIGHTS ON AND PUT IT IN PARK SO I COULD TAKE THE KEY OUT AND TRY AND RESTART THE CAR. IT WOULDN'T TURN OVER OR ANYTHING. MY DASH BOARD LIGHTS WERE ALL TURNING ON BUT ABSOLUTELY NOT A SOUND FROM THE ENGINE OR ANYTHING. I WAS STUCK IN THE MIDDLE LANE OF THE FREEWAY LATE AT NIGHT. I HAD TO CALL STATE PATROL BECAUSE IT WAS AN EMERGENCY. I COULDN'T TAKE MY CAR OUT OF PARK SO I HAD TO SIT THERE AND WAIT FOR STATE PATROL AND A TOW TRUCK. I WAS THERE FOR ALMOST AN HOUR. I WAS HONKED AT, FLIPPED OFF, AND EVEN THREATENED. WORST EXPERIENCE ON MY LIFE. AFTER WE GOT IT TOWED THE GUY TRIED TO SEE IF HE COULD START IT AND IT STARTED RIGHT UP FOR HIM. ALL HE DID WAS PUT THE KEY IN THE IGNITION. DIDN'T PUTTER OR ANYTHING AFTERWARDS AND STOP NO LIGHT. NO ONE HAS ANY CLUE WHAT COULD BE WRONG.
Other or unspecified, Jun 1, 2019
WHEN DRIVING FOR LONG DISTANCE ABOUT MORE 60 MILE (ON A HIGHWAY) I GOT SPONTANEOUS MESSAGE "POWER REDUCED TO LOWER ENGINE TEMPERATURE" FOLLOWED BY "TRANSMISSION FAULT SERVICE NOW" THEN THE CAR ENTERS LIMP MODE. AFTER ABOUT 20 MINUTES, THE CAR STARTS ACCELERATING AND GET BACK TO NORMAL EVEN THE TWO MESSAGES ABOVE STILL APPEARS ON THE DASH. THEN AFTER A WHILE, THE TWO MESSAGES DISAPPEAR. THE CAR HAS BEEN CHECKED BY THE FORD COMPANY HERE AT MY COUNTRY, THE RESULT WAS NEGATIVE AND THE SYSTEM APPEARS TO BE NORMAL. HOWEVER, THE MESSAGES ABOVE APPEARS ONLY ON A HIGHWAY.
Other or unspecified, May 22, 2019
THE ENGINE SPLASH SHIELD LOST ITS BOLTS & FELL TO THE GROUND DRAGGING UNDERNEATH THE CAR WHILE DRIVING (THE BACK STAYED ATTACHED, BUT THE FRONT WAS DOWN ON THE GROUND - LIKE A SNOW SHOVEL). I WAS DRIVING, IN MOTION & HEARD THE DRAGGING NOISE.
Air bags, Other or unspecified, May 22, 2019, crash
"TAKATA RECALL" I HAD A WRECK. I WAS IN MOTION, MAKING A U TURN THROUGH A MEDIAN WITH TREES BLOCKING MY FULL VIEW OF ONCOMING TRAFFIC. I WAS HIT PRETTY HARD ON THE PASSENGER'S FRONT BUMPER & NEITHER AIR BAG DEPLOYED AT ALL
Electrical system, Other or unspecified, May 15, 2019
WHEN DRIVING MY 2014 FORD ESCAPE THE VEHICLE WILL HESITATE AND HAS STALLED. THIS HAPPENS WHEN GOING FROM A STOP AND TRANSITIONING FROM 1ST AND 2ND GEAR. IT SOUNDS VERY SIMILAR TO RECALL NUMBER 14V495000 BUT MY VEHICLE WAS NOT COVERED. THESE HESITATIONS HAVE CAUSED OTHER DRIVERS ON THE ROAD TO HAVE TO SLAM ON THEIR BREAKS AND THE VEHICLE STALLED ONCE WHILE MAKING A LEFT HAND TURN ALMOST RESULTING IN A COLLISION. THANKFULLY THE OTHER DRIVER SLAMMED ON THEIR BREAKS AVOIDING AN ACCIDENT. THIS HAPPENS EVERY RIME WE DRIVE THIS VEHICLE AND WHEN FORD WAS ASKED ABKUT IT THEY COULD CARE LESS. WE HAVE BEEN TOLD BY FORD IT IS NOT THEIR PROBLEM.
Other or unspecified, Engine, Apr 24, 2019
MY CAR WAS SERVICED FOR THE COOLANT RELATED RECALL. LESS THAN A MONTH LATER THE LOW COOLANT LIGHT CAME ON AND I BROUGHT THE VEHICLE BACK IN FOR SERVICE. THEY DIDN'T SEE A LEAK AND BELIEVED THERE MUST HAVE BEEN AN AIR BUBBLE IN THE SYSTEM THAT WORKED ITSELF OUT AND ADDED MORE COOLANT. LESS THAN A MONTH AFTER THAT THE LOW COOLANT LIGHT CAME BACK ON AGAIN AND I BROUGHT THE VEHICLE IN TO BE SERVICED. THEY DETERMINED THAT THERE'S AN INTERNAL LEAK AND COOLANT HAD BEEN LEAKING INTO THE ENGINE. THEY HAVE RECOMMENDED REPLACING THE ENGINE AND SAY THAT THIS ISSUE IS DIFFERENT THAN THE COOLANT RELATED RECALL THAT MY CAR HAD BEEN ORIGINALLY SERVICED FOR. THIS CAR IS A 2014 WITH LESS THAN 100K MILES ON IT. IT SHOULD NOT NEED A NEW ENGINE.
Other or unspecified, Apr 10, 2019
I TOOK MY CAR FOR RECALL ON COOLING SYSTEM TO REPUBLIC FORD IN SPRINGFIELD,MISSOURI ON APRIL1ST AND PICK IT UP ON APRIL 4TH ON APRIL 10TH ALERT COME UP LOW ON ANTIFREEZE SO I TOOK MY CAR BACK TO THE SERVICE DEPARTMENT ( KRIS BISHOP) SERVICE ADVISOR AND I EXPLAIN TO HIM MY PROBLEM WAITED ABOUT 30 MINUTES AND I TOLD ME I AM READY TO GO AND THE PROBLEM FIXED. I TRUSTED HIM WHEN I WENT HOME AND CHECKED THE ANTIFREEZE LEVEL WAS AND STILL UNDER THE MINIMUM. I CALLED THE DEALER SHOP AND THE LADY WHO ANSWER THE CALL TRANSFER MY ALL TO SERVICE RING FOR GOOD 5 MINUTES AND LOST THE CALL. IF THE LOCATION OF THE ANTIFREEZE STORAGE EASY TO GET TO IT I JUST GO BUY SOME AND REFILL IT MY SELF. I UNDERSTAND MY VEHICLE IS NOT BOUGHT FROM THEM AND I USE THEM FOR MY OIL CHANGE DOESN'T MEAN TREAD ME THIS WAY.
Electrical system, Other or unspecified, Electronic stability control (ESC), Apr 9, 2019, fire
I GOT INTO THE TRUCK AND CRANK IT UP AS I WAS LEAVING WORK ONE AFTERNOON AND WHEN I TURNED THE RADIO ON THE DISPLAY SCREEN FOR THE REAR BACK UP CAMERA AND RADIO WENT OUT.. ITS WAS FLASHING WHITE AND BLACK AND THEN BLACK WITH A WHITE LINE THRU IT AFTER IT KELLY FLASHING TURNING RED GREEN ORANGE WITH LIME JUST RUNNING THRU THE SCREEN.THEN ABOUT 10 MINUTES TOPS IT WAS GONE OUT.. IT ONLY TAKES ME 12 MINUTES TO GET HOME FROM WORK AND IT DIDN'T LAST THAT LONG SO TOOK IT BACK TO MY DEALERSHIP AND THEY DON'T KNOW WHAT WRONG WITH IT. BUT I HAVE NO RADIO AND NO CAMERA. I CONTINUED TO DRIVE AROUND NOT KNOWING WHAT WAS WRONG WITH THE TRUCK AND ONE NIGHT IT MAKE A SPARK AS I WAS SITTING WITH IT RUNNING AT A FAST FOOD DRIVE THRU. THE SMOKE WAS COMING FROM THE FRONT VENTS SO IT PARKED IT AND CALLED THE TOW TRUCK. QUICK TOWED IT BACK TO THE DEALER WHO STILL COULDN'T FIGURE OUT A PROBLEM THEY JUST DISCONNECTED THE WIRING COMPLETELY SO I'M WORSE OFF AS FAR AS IT GOES TO FIGURE OUT THE PROBLEM . I DON'T SEE ANY FIXES FOR THESE ISSUES BUT I'VE SEEN LOTS OF THE SAME COMPLAINTS PLEASE HELP
Electrical system, Other or unspecified, Apr 1, 2019, fire
THE VEHICLE WAS PARKED STATIONARY WHILE I WENT INSIDE THE OFFICE BUILDING TO RUN AN ERRAND. WHEN I CAME OUT, MY DAUGHTER OPENED THE PASSENGER SIDE DOOR FIRST AS I WAS OPENING MINE AND SHE SCREAMED AND SMOKE AND FIRE CAME BURSTING OUT OF THE CAR AND ALL THE WINDOWS BLEW OUT AND KNOCKED US BOTH OFF OUR FEET. THE FIRE DEPARTMENT SAID IT WAS ELECTRICAL AS THE ENGINE WAS STILL INTACT.