2014 Ford Escape

Problems, recalls and owner-reported issues

Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,086

Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.

Primary concernEngine725 reports · 35% of complaints
Owner complaints2,086Filed with NHTSA
Recall relationship16 safety recallsNHTSA campaign records

What owners report most often

  1. Engine725
  2. Power train481
  3. Other or unspecified272
  4. Electrical system214
  5. Engine and engine cooling187
  6. Steering151
  7. Fuel/propulsion system121
  8. Structure84

Recalls and investigations

  1. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  2. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  5. Seat beltsJul 25, 2017

    Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.

    The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.

    Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.

    Campaign 17V472000 on NHTSA.gov

  6. Engine and engine cooling, engineMar 27, 2017

    Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

    If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

    Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

    Campaign 17V209000 on NHTSA.gov

  7. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  8. Electrical system, instrument cluster/panelJun 24, 2015

    Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

    Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

    Campaign 15V406000 on NHTSA.gov

  9. Fuel system, gasoline, delivery, fuel pumpJan 9, 2015

    Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

    If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

    Campaign 15V005000 on NHTSA.gov

  10. Air bagsSep 26, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    Campaign 14V597000 on NHTSA.gov

  11. Fuel system, gasoline, deliverySep 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.

    A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.

    Campaign 14V525000 on NHTSA.gov

  12. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

  13. Visibility, sun/moon roof assemblyJul 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.

    If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.

    Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.

    Campaign 14V403000 on NHTSA.gov

  14. Structure, body, doorMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.

    A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

    Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.

    Campaign 14V239000 on NHTSA.gov

  15. Air bags, frontal, sensor/control module-inactiveMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

    If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

    Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

    Campaign 14V237000 on NHTSA.gov

  16. Seats, front assembly, reclinerApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

    Campaign 14V164000 on NHTSA.gov

Representative owner complaints

2,086 reports, newest first.

  1. Engine and engine cooling, Mar 25, 2024

    The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the high engine temperature warning light illuminated. The vehicle was taken to an independent mechanic. The contact was informed about NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

  2. Other or unspecified, Back over prevention, Mar 23, 2024

    THE REAR BACK UP CAMERA IS ACTING UP. SOMETIMES COMES ON, SOMETIMES IT IS SHOWING UPSIDE DOWN. I HAVE COME TO RELY ON THIS SAFETY FEATURE AND NEED IT REPAIRED.

  3. Power train, Mar 20, 2024

    Transmission failed without warning while driving on March 18, 2024. There were no previous issues, warning lights, symptoms, etc. The acceleration suddenly stopped, and the car struggled to move. This put me and other drivers at great risk of physical harm. The problem has been confirmed to be a serious transmission issue by our master mechanic and now needs to be replaced.

  4. Fuel system, Gasoline, Mar 18, 2024

    The contact owns a 2014 Ford Escape. The contact stated that the vehicle stalled while idling after being driven for an extended period. There were several unknown warning lights on the instrument panel. The vehicle had been taken to several independent mechanics; however, the mechanics could not determine the cause of the failure. The dealer was then notified of the failure and the contact was given an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) which was linked to the failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 162,000.

  5. Engine and engine cooling, Mar 15, 2024

    The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated and was shaking abnormally. The vehicle was towed to an independent mechanic where it was diagnosed with a failed freeze plug. The contact was informed that the freeze plug needed to be replaced. The vehicle was not repaired. The contact was informed about NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.

  6. Engine, Mar 14, 2024

    Per mechanic, cylinder head crack causing to oil leak

  7. Engine and engine cooling, Engine, Mar 14, 2024, fire

    The contact owned a 2014 Ford Escape. The vehicle was taken to an independent mechanic for a service appointment which included a system scan and replacement of the coolant valves. The contact stated that after the repair was completed and the mechanic was test-driving the vehicle, the engine caught on fire. A nearby Police Officer alerted the mechanic to pull the vehicle over to the shoulder of the road because the vehicle was on fire. The mechanic drove the vehicle to the shoulder of the road and exited the vehicle. The Police Officer extinguished the fire by using a fire extinguisher that was in the trunk of the officer's vehicle. No injuries were sustained. The vehicle was towed back to the independent mechanic. The contact was informed that the cause of the fire was the engine and the engine coolant. The vehicle was destroyed due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.

  8. Engine and engine cooling, Mar 11, 2024

    The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the "Coolant Low" message was displayed. Upon inspection, the contact discovered that the coolant reservoir was extremely low, but no visible evidence of a coolant leak was present. The contact added coolant to the reservoir, but the failure continued to occur. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 60,000.

  9. Latches/locks/linkages, Mar 11, 2024

    The contact owns a 2014 Ford Escape. The contact stated that the rear driver's side door failed to open from inside and from outside the vehicle. The vehicle was taken to the dealer, where the bottom center door panel retainer was replaced; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

  10. Power train, Other or unspecified, Mar 9, 2024

    My engine coolant kept disappearing with no signs of a leak and no overheating. Then one day it was driving fine when I stopped at a red light and it stalled so I tried to restart it but every time I put it in gear it stalled so I had to get it towed to a mechanic and the diagnosed it as transmission failure. It never showed signs of transmission issues and never had a check engine light on or anything. Worst buy ever

  11. Other or unspecified, Mar 6, 2024

    I have an oil and coolant leak in my 2014 Ford Escape. My mechanic said there is a recall for this issue, but It is not coming up under my Vin. My mechanic says the car is dangerous to drive because it can catch on fire. I see that there was a big recall with the Ford Escape for this issue and I am disappointed that my vin # is not included. Very frustrating because this is an extremely serious matter that could result in loss of life and Ford does not want to fix it!!!! The issue has been confirmed with my service garage and online.

  12. Engine, Mar 5, 2024

    Coolant system leaking continuously causing overheating; frequent issue in 2014 ford escapes

  13. Steering, Electrical system, Mar 1, 2024

    2014 Ford Escape Power Steering failure while on the interstate in fast moving and heavy traffic. Almost caused a pile up and barely got out of the way of a semi truck going 70 or more mph to the safety of the edge of interstate. The power steering had been working fine. Until a couple days prior to the incident, I cranked it up and it seemed like it was in manual steering mode. I cut it off re cranked it and it was fine. So i thought just a randon glitch when starting it. Always loved and relied and trusted ford vehicles until the incident on the interstate. I got it off the interstate cut it off and started it again, it was no longer power steering and felt it was in manual steering mode all the way on the back roads getting it home. I contacted Ford and told them of the problem, they instantly said they had repared vehicles and also numerous complaints on this problem and that there was not a recall on it, only on vehicles up to 2012. Then after further research I found tons of folks who were experiencing the same problem and some in the process of lawsuits or in process of filing one against Ford for the problem. I ask on line and researched others complaints about their experience, for some it was just the battery, so I replaced it with a new battery, it was not the problem and soon after had someone put a scanner on it and it shows the electric steering rack as the error. the dealership when called about the part stated that Ford had several problems with the steering part, that the system had a faulty boot which would allow water to get into the electric steering component and basically fry the board. The solution Ford has for it is not to do anything about it in numerous vehicles having the same faulty parts is to sell you a corrected part and charge you around $4000/labor? Really? You are getting sued and you are telling others to repair it with another probably faulty part again? Should I sue for the repairs? Can they be forced to recall?

  14. Engine, Feb 27, 2024

    Vehicle has been to Ford dealer several times for loosing coolant. The error message for low coolant is always on, even after verifying the level. The dealer states not to worry about the error message and that they cannot locate the leak. Recently the vehicle warnings for overheating went off and found that the coolant reservoir was low. The dealer maintains they are unable to find a leak or root cause of the problem.

  15. Power train, Feb 23, 2024

    The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the vehicle made a popping sound and then lost motive power. An unknown message was displayed. The contact pulled over and restarted the vehicle, but the transmission failed to shift into reverse(R) or drive(D). The vehicle was towed to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was then towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 99,000.

  16. Engine, Engine and engine cooling, Feb 22, 2024

    I have had coolant issues with this car for 7+ years. No matter what work I have done to it, it still looses coolant. I'm currently topping off the reservoir every 3-4 days. Pressure test does not find a leak but it must be going somewhere!! Within the past 3 months I have had: - heater hose replaced ($500+ at dealership) - valve cover gasket and turbocharger wastegate control solenoid replaced ($800+) - coolant tube and vac system replaced ($1000+ at dealership) I have had other extremely expensive repairs done over the years, including recalls, and the car still looses coolant somehow.

  17. Power train, Engine, Feb 18, 2024

    Coolant circulation as part of recall 17S09. Not sure if my car was affected but it’s not right. We have change coolant bottle and coolant seems to be going somewhere and can’t figure out if my car was with this recall. Also already had to rebuild transmission. It was destroyed. $5000. Will never buy a ford again

  18. Fuel system, Gasoline, Electrical system, Engine, Feb 14, 2024

    The contact owns a 2014 Ford Escape. The contact stated while the vehicle was idling, the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle while depressing the accelerator pedal. The check engine warning light was illuminated. The contact became aware of NHTSA Campaign Numbers: 14V495000 (Electrical System) and 15V005000 (Fuel System, Gasoline) however, the VIN was not included in the recalls. The failure persisted and occurred more frequently. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injector line had failed as well as there was a wiring failure causing the battery and engine to engage or disengage unintentionally by the driver. The alternator and battery had been replaced; however, a third repair had not been completed. The manufacturer was made aware of the failure where it was confirmed that the failure was related but was not included in the recall with the NHTSA Campaign Number: 14V495000 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 65,000.

  19. Latches/locks/linkages, Structure, Feb 12, 2024

    The contact owns a 2014 Ford Escape. The contact stated that the rear driver’s side and rear passenger’s side doors were inoperable and could not be opened from inside or outside the vehicle. The vehicle was taken to the local dealer who stated that the door plastic panels had slid down and became stuck inside the door trim. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired for the same failure, but the failure reoccurred. The failure mileage was 30,000.

  20. Structure, Feb 10, 2024

    The rear door panel gets stuck in the door frame, preventing the door from opening. This happens with all of the screws and clips firmly in place but the problem does eventually loosen and dislodge clips. It seems to be that the panel is a little too big for the door frame. Looking for solutions, the problem is very common and many people have attempted to fix it with little success. We have two small children who sit in the back in car seats and we have to put them both in and out from the one door that doesn’t get stuck. This has been an issue for about two years now and has damaged the panel so much that it nearly rips off when attempting to open the door. I have read that Ford has acknowledged the problem but has not issued a recall. Clearly a safety issue to not be able to open a door.

  21. Electrical system, Engine, Fuel/propulsion system, Feb 9, 2024

    My car has 15 recalls. I was only notified of 2. According to one of the letters I received It states that repairs were done but not completed and that is a lie. I have never had any recall work done, mainly because the first letter said they didn't have parts. I was only made aware of the latest 2 and no work has ever been done that I am aware of nor have I ever been notified until recently. So why are they saying work was done when I know it wasn't? One of the recalls says my car should not be driven for safety reasons. How can they be trusted? I know the repairs were not done even though the letter says it has been done. How can they claim it was fixed, when I know for a fact it wasn't. What can I do to prove they are lying? Shouldn't there be records? I would love to see these records. My name is [XXX] [XXX] . or [XXX] . My car is a 2014 ford escape. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  22. Engine and engine cooling, Engine, Feb 9, 2024

    Coolant intrusion around 130,000 miles. I swapped the motor from a 2013 Escape that had 107,000 miles on it and the coolant intrusion is happening with that one after driving 15,000 more miles.

  23. Engine, Feb 4, 2024

    My 14 Escape will not turn off. This is a standard start not push button. Been running for an hour without key in ignition. Recall for this issue is not for 2014 models it seems. Does have factory dealer installed remote start that was put in years ago.

  24. Power train, Feb 2, 2024

    The contact's girlfriend owns a 2014 Ford Escape. The contact stated while driving at approximately 10 MPH, the vehicle lost motive power. The transmission warning light illuminated later. The vehicle was towed to an independent mechanic, who diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.

  25. Other or unspecified, Electrical system, Feb 2, 2024

    Information/Instrument cluster has gone blank. I cannot see mileage, or any warning information. This problem was on a previous recall.