2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Structure, Nov 23, 2022
The contact owns a 2014 Ford Escape. The contact stated that as her husband grabbed the front passenger's side assist grab handle to adjust himself in the front passenger's side seat, the grab handle fractured and separated from the vehicle. The contact stated that the failure reoccurred while her husband was grabbing the rear passenger's side grab handle to exit the vehicle. The contact stated that her husband fell on the ground and sustained a sore right ankle and bruises on and above the knee of the left foot. Additionally, the contact's husband sustained back pain. The contact's husband had not sought medical assistance. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 162,000.
Engine, Fuel/propulsion system, Back over prevention, Nov 23, 2022
First, my car had not a drop of antifreeze after driving two hours. Secondly, a week later, I was driving home routinely and began to drive forward when my car’s RPM’s went up very high and the car would not move as I was on a busy highway. Strangely, the vehicle had just had the transmission recall repair for the transmission bushing shifting cable a few weeks earlier. So although we he car was in drive it was not shifting. I turned the car off and on. Then the car did the same thing again and a message stating “transmission service” appeared on the dash board. I had to jump out of the car and run to the side of the road for safety as I broke down on a busy highway near my home. It was very scary.
Engine, Nov 21, 2022
Coolant intrusion into the engine. Coolant was low even after filling chamber causing overheating which is a safety risk. New engine need confirmed by local auto shop. No warning signal other than low coolant. AUL extended car warranty checked the vehicle and would not cover staring the engine had “ sludge” in it.
Power train, Nov 21, 2022
Recall 22S43 is serious enough for Ford to "ground" the vehicle for safety concerns for potential injury to the driver, passengers, and bystanders. I spoke with their recall department on 11-21-2022 and explained that the car is on the Island of Molokai, HI, which does not have a Ford dealer. Rather than authorize a local repair shop to fix the problem, they said I'd have to ferry the vehicle to Oahu at my expense, a very complex, EXPENSIVE, and time-consuming undertaking. And, since I live in AZ, I'd have to fly to HI, rent a car, and spend at least a week there. Why Ford will not authorize a local mechanic to affect repairs is baffling and presents a dilemma for me and the other Ford Escape owners on the island.
Visibility, Nov 17, 2022
The contact owns a 2014 Ford Escape. The contact stated that the driver’s side windshield cracked causing a visibility hazard to the driver. The contact indicated that the crack was present between the two layers of glass used in the windshield construction. The contact stated that while operating the vehicle in daylight the driver’s vision was impaired by the internal cracks. The local dealer and manufacturer were notified of the failure. The failure mileage was 38,500.
Electrical system, Nov 16, 2022
The contact owns a 2014 Ford Escape. The contact stated that after parking and turning off the vehicle, the vehicle failed to restart. The battery was later replaced but the failure reoccurred. The vehicle was taken to the local dealer who indicated that the failure was due to an unspecified electrical failure and advised that the vehicle be serviced at an authorized Ford dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
Power train, Nov 16, 2022
I was driving down the road and the transmission slammed into the next gear so I took it to the garage and they plunged it in and said it was a incorrect gear ratio in between 5-6 not to drive it that the transmission will go out and someone might hit me and I have small kids that ride with me so I am afraid they may get hurt or killed now it sits at house and I have a bank payment on it. A friend of mine has the same thing and his was recalled in June but my number did not make it in the recall can you please add it to the recall so I can get it fixed and drive it and my family be safe in it. Thank you so much [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Nov 16, 2022
Intrusion of the antifreeze into the cylinders causing misfires .
Other or unspecified, Nov 16, 2022
The shifter cable bushing went out on my vehicle and had to have it repaired on 11/1/2022. I had to pay out of pocket for this and want to know to be reimbursed for the charges.
Power train, Nov 15, 2022
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that after starting the vehicle, the vehicle needed to warm up for thirty minutes. Additionally, the vehicle experienced the transmission slipping while driving. The dealer was made aware of the failure but declined to perform the recall repair. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Seat belts, Nov 15, 2022
Drivers side seat belt retractor or pretensioner does not work. You have to physically push the seat belt back into place. I feel if I were to get in an accident the seat belt would not help me. The vehicle only has 65,400 miles on it. I feel this is unacceptable and Ford should fix this as a safety issue. The dealer gave a estimate to fix this problem and I believe their estimate is unacceptable at $535 for parts and labor.
Electrical system, Nov 14, 2022
I drive a 2014 Ford Escape Titanium. My battery keeps draining and my car won't start. I tested my battery and it tested 12/14. Next week, car wouldn't start again. Got my car tested and stated that there is an unknown code meaning that the ECM is faulty. This falls under recall 15V40600 or what now could be 22V413000. My car isn't covered under the recall being two months shy of the production date. Additionally, I've had issues with the cooling system since I purchased the vehicle. Again, this isn't covered under the recall either.
Engine, Nov 12, 2022
Car has idling issues and coolant is repeatedly leaking onto the engine, which is causing smoking and could cause a fire. Car stalls often. It was diagnosed by a non certified Ford repair shop in one day and they suggested I take it to a Ford repair shop, because there are issues with the 2014 1.6 engine in the Ford Escapes. I took it to the shop and I was told a hose was leaking and it was not the engine. Car continued to smoke and stall. I took it back and after a week I was told it needed an engine because the coolant is leaking and it is not safe to drive. Ford said because the car has 113,000 miles on it it will cost $7-$8,000 to repair. The car is paid off and is not safe to drive. I was told by the dealer that they only fix 1.5 engines, but everything I am reading says the issue is with the 1.6 engines. I contacted Ford Customer Service and they told me to contact you because there is nothing they will do. The engine light has been coming on and we have been taking it in for repair for about 2 years. It should not have taken this long to diagnose
Engine and engine cooling, Nov 10, 2022
The contact owns 2014 Ford Escape. The contact stated while starting the vehicle, the vehicle started shaking and the contact noticed black smoking coming from the vehicle. The contact stated that the vehicle stalled when she shifted the to reverse. The service required check engine coolant message was displayed. The contact added coolant into the reservoir and the vehicle was taken to dealer. The dealer stated that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 59,000.
Engine and engine cooling, Nov 7, 2022
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, an audible chime was heard with an unknown message displayed before the vehicle decelerated to 25 MPH. The contact stated after turning off and restarting the vehicle, the failure was self-corrected but recurred. The vehicle was taken to the local dealer who was unable to duplicate the failure. The contact discovered later that the coolant reservoir was constantly low and coolant needed to be added frequently. On several occasions, coolant had leaked from the engine. The cause of the failure was not determined. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 17V209000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.
Engine and engine cooling, Nov 7, 2022
The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the vehicle was overheating however, the contact was able to pull over into an Auto Zone and added more coolant to the reservoir. The vehicle was taken an independent mechanic and no failure was found. The mechanic added more coolant. The dealer was contacted and stated there was no recall on the vehicle for the failure. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The failure mileage was 124,000.
Back over prevention, Nov 7, 2022
Rear view camera not operational and working intermittently with distortion.
Other or unspecified, Nov 6, 2022
Stopped accelerating, unable to go when pressing gas
Power train, Nov 3, 2022
The contact owns a 2014 Ford Escape. The contact received notification NHTSA Campaign Number: 22V4130000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 65MPH, there was a sound coming near the front driver’s and passenger side wheels intermittently. Additionally, the contact stated that she depressed the accelerator pedal, but the vehicle failed to respond. The contact turned off and restarted the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Power train, Oct 31, 2022
There is a safety recall on this vehicle. I never received the alert that the part was in stock. I had the actual problem happen to me where I put vehicle in park. Shifter was in Park. I exited the vehicle and it started rolling away. As I jumped into the vehicle to stop it from hitting another vehicle (fortunately it did not roll over me) , I opened the drivers door and it got caught on a large bush/tree which caused the door to hyperextend open and now the door does not close correctly at the top and it is scratched up / paint chipped. I am asking that Ford pay for fixing the door as I did what I was supposed to do (set emergency brake but it snapped right at the same time), but they are refusing to pay for the repairs to the door.
Other or unspecified, Oct 29, 2022
There was a serious safety recall several months ago, but I have yet to hear from the dealer about the necessary repairs. The manufacturer has failed to remedy the issue in a timely manner.
Wheels, Oct 27, 2022
I set an appointment to take my 2014 Ford Escape into The Faricy Boys Ford Dealership in Cañon City, Colorado for a “The Works” service on 21 Oct 2022. This oil change service includes oil change, oil filter, multi point inspection and tire rotation. I took it in that morning for this service and waited in the waiting area for my vehicle to be completed. I was approached by [XXX], my Service Advisor, and told they encountered an issue. [XXX] told me my “lug nuts are swollen” and need to be replaced immediately for safety issues in addition to the fact that without new lug nuts they’re unable to do the tire rotation on my vehicle. I was told that swollen lug nuts meant there’s no way to change a tire with the provided tire wrench in the vehicle. She proceeded to tell me that they have the lug nuts in stock for just under $200.00. Sounded odd, extremely expensive and so I refused. $200.00 for lug nuts when this is a Ford issue with inferior product on an item as simple as the tires! According to what I found, “lug nuts can swell and delaminate after changes in temperature and exposure to moisture. Vehicle owners then have to try (and apparently fail) to remove the swollen lug nuts with a lug wrench supplied with the Ford. They have to replace them.” At home I looked this up and found that six models of Ford vehicles from mid 2010’s that all have the same problem. The core of the manufactured lug nuts is steel with chrome, stainless steel or aluminum to match the wheels. Now I’m in a place where my lug nuts may not come off if I have a flat, which could strand me who knows where in addition to not knowing what other long term problems these cheap lug nuts will cause all of us who own these vehicles. We should have these lug nuts replaced at no cost with correct lug nuts that are safe and won’t abandon us in unknown location, especially someone like me with Rheumatoid Arthritis!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Electrical system, Engine, Oct 26, 2022
The contact owns a 2014 Ford Escape. The contact stated that while driving at 25 MPH, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that the long block, air filter, battery, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 85,000.
Power train, Structure, Oct 25, 2022
Contacted local Ford dealership(s) in reference to 2 open recalls on my vehicle: Transmission gear shift linkage and door latches. I was made aware of the door latch recall when I was traveling with my 2 children who were in the back seat and the back door opened and would not latch closed. Upon researching, I found the 2 recalls and have tried for over 4 months to get it repaired as it is a serious safety issue. I was advised that it could be in the repair shop for 2-3 months and I would not have any transportation as they stated they do not have "courtesy" vehicles. I feel like Ford should honor the recall in a timely manner which they are NOT. The vehicle is available for inspection upon request.
Power train, Oct 24, 2022
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was jerking while driving with the accelerator pedal depressed. There was no warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.