2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Fuel/propulsion system, Nov 26, 2018
THREE SEPARATE STALLING WITHOUT WARNING EVENTS WHILE CAR IS IN MOTION (!) IN THE PAST WEEK, SIMILAR TO MANY OTHERS DESCRIBED ON THIS WEBSITE. ASE MECHANICS CANNOT IDENTIFY ANY REASON FOR IT; MADE ME AWARE OF RELATED RECALLS BUT COULD NOT CONFIRM CAUSE. WHY IS MY VEHICLE NOT COVERED BY THE MULTIPLE FUEL SYSTEM RECALLS FOR OTHER 2014 ESCAPES? THOSE RECALL NUMBERS ARE: 14S30, 15S13, 14S20, 14S17. CAR IS ONLY FOUR YEARS OLD WITH 56,000 MILES ON IT AND IS WELL MAINTAINED. FORD CORPORATE ADVISES TO CONTACT DEALER; DEALERS ADVISE TO CALL FORD CORPORATE. NO HELP FOR A VERY DANGEROUS PROBLEM. PLEASE IMPLORE FORD TO EXPAND THESE RECALLS TO COVER AFFECTED VEHICLES.
Electrical system, Electronic stability control (ESC), Engine, Nov 26, 2018
WHILE HAVING TO REPLACE THE COOLANT AT LEAST TWICE A WEEK AND AFTER HAVING 2 RECALL REPAIRS COMPLETED ON THE COOLANT SYSTEM, THEN AFTER 10000 MILES AFTER THE RECALL REPAIRS WERE COMPLETED, IE REPLACE OVERFLOW BOTTLE, SENSORS, ETC. THE CAR STILL IS LOSING COOLANT AND NOW THE "ENGINE HAS REACHED HIGH TEMP PLEASE STOP CAR SAFELY". WARNING IS SHOWING ON PANEL AND THE CAR WILL GO INTO DRIVE BUT WILL NOT MOVE. THE CAR HAD NOT BEEN DRIVEN WHEN THIS "WARNING" OCCURRED IN MY DRIVEWAY, THERE WAS NO WAY ENGINE COULD HAVE OVERHEATED AS IT HAD NOT BEEN DRIVEN. THIS WOULD APPEAR TO BE A DEFECT IN THE RECALL REPAIRS THAT WERE DONE OR THAT THERE IS ANOTHER PROBLEM.. I HAVE THE CAR CURRENTLY AT THE DEALERSHIP AND AM TOLD THAT IT COULD TAKE UP TO 3 WEEKS FOR REPAIRS.
Steering, Electrical system, Engine, Nov 24, 2018
FAILURE AT 80,000 MILES, HOWEVER THE ENGINE WAS REPLACED WITH A NEW ENGINE AT 76,000 DUE TO PROBLEMS FROM THE COOLANT RECALL; THIS TIME THE VEHICLE WOULD STALL WHEN COMING TO A STOP OR WHILE DRIVING. COMPUTER SCREEN WOULD SHOW "SYSTEM SHUTTING DOWN"; VEHICLE WOULD GO INTO "LIMP" MODE, REDUCE SPEED AND CAR WOULD SHUT OFF WITHOUT NOTICE. VEHICLE WAS TOWED IN AFTER ISSUE OCCURING 4X IN A 2 MILE DRIVE. VEHICLE WAS TOWED IN. ADVISED BY THE DEALERSHIP THAT THEY COULD NOT DUPLICATE THE PROBLEM. AFTER 30 DAYS THEY RETURNED THE CAR WITH 75 MILES TEST DRIVEN AND SHOWED THAT THE TECH RESET THE COMPUTER MODULE PRIOR TO DUPLICATING THE ISSUE. THE SERVICE MANAGER HAD ME "RESET" THE VEHICLE BY DRIVING IT. WHILE DRIVING 55MPH THE ISSUE REOCCURRED AT 100 MILES AFTER THE SYSTEM RESET. THE VEHICLE WOULD NOT RESTART AND WAS TOWED INTO THE DEALERSHIP. AFTER A WEEK THEY WERE ABLE TO DUPLICATE "SOME" BUT NOT ALL OF THE ISSUES. AFTER SPEAKING WITH THE GENERAL MANAGER OF THE DEALERSHIP THEY DECIDED TO PURCHASE THE VEHICLE BACK BY PAYING OFF THE EXISTING LOAN IN EXCHANGE FOR PURCHASING A 2018 FORD ESCAPE.
Engine, Nov 23, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO RUSH TRUCK CENTER ORLANDO (LOCATED AT 2350 DIVERSIFIED WAY, ORLANDO, FL 32804, (407) 581-8000) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Power train, Nov 19, 2018
"TRANSMISSION FAILURE, SERVICE NOW" COMES UP ONLY WHEN DRIVING OVER 50 MPH ON HIGHWAY. IT FIRST HAPPENED ABOUT TWO YEARS AGO WHEN THE VEHICLE WAS JUST OVER 2 YEARS OLD. THE DEALERSHIP RESET THE COMPUTER AND I WAS FINE FOR ABOUT 6 MONTHS. I TOOK IT TO ANOTHER DEALER (I HAD MOVED TO ANOTHER STATE) AND WAS TOLD THE TRANSMISSION WOULD NEED TO BE REBUILT BECAUSE THEY COULD'T FIGURE OUT WHY IT WAS THROWING THIS CODE. THIS WAS IN SEPTEMBER OF 2017. I BOUGHT THE VEHICLE BRAND NEW IN 2014. THE CAR STILL DROVE FINE. THEN IN THE SUMMER OF 2018, IT BEGAN OVERHEATING. I NOW LIVE IN THE DESERT SO THIS IS COMMON HERE. I TOOK IT IN AND HAD THE HEAD GASKET, ENGINE BLOCK AND TEMP. GAUGE REPLACED. ALL WAS WELL UNTIL I STARTED DRIVING ON THE HIGHWAY AGAIN. THEN THE SAME CODE CAME UP. THE PROBLEMS AND MONEY THAT I HAVE HAD TO DUMP INTO THIS CAR IS RIDICULOUS. I HAVE ALREADY SPENT MORE THAN $5K THIS YEAR ALONE ON REPAIRS AND STILL HAVE THE SAME TRANSMISSION CODE BEING THROWN SO I CAN'T EVEN PASS AN EMISSIONS TEST TO REGISTER THE VEHICLE.
Other or unspecified, Nov 18, 2018, fire
ON 4 AUG 18, A FIRE STARTED WITHIN THE GARAGE OF [XXX]. WITNESSES STATED THE FIRE ORIGINATED FROM THE VEHICLE (2014 FORD ESCAPE) LOCATED WITHIN THE GARAGE AND ENGULFED THE GARAGE. WITNESSES STATED THE GARAGE DOOR OPENED AND THE SMOKE POURED OUT, ONCE THEY RAN CLOSER THEY WITNESSED THE CAR'S ENGINE WAS ABLAZE AND REST OF THE CAR BURNING/SMOKING. I HAVE EXPOSED PHOTOGRAPHS OF THE PROPERTY AND THE VEHICLE INSIDE THE GARAGE. I HAVE ABOUT 600 PHOTOGRAPHS TAKEN IN DETAIL. THEY WILL GIVE AN OVERALL DEPICTION OF THE HOME AND WILL PROVIDE ALL FOR THIS CLAIM. I INITIATED FORD CAS [XXX] ON 20 AUG 18. I STRESSED EXPEDITION IS IMPORTANT DUE TO STRUCTURAL INTEGRITY OF THE SCENE. I HEARD BACK FROM FORD DECLINING TO PARTICIPATE IN THE INITIAL INVESTIGATION AND WAS INFORMED TO MOVE FORWARD WITH THE INSURANCE COMPANY'S INVESTIGATORS. THEY'VE COMPLETED THEIR INVESTIGATION AND IT'S BEEN RULED THE CAR IS THE ORIGIN OF THE FIRE; THE INTERIOR PASSENGER COMPARTMENT BUT DO BADLY DAMAGED THEY COULD NOT FIND THE CAUSE DUE TO MORE INVASIVE TESTING USAA WOULD NOT PAY FOR. I HAVE THE REPORT FOR YOUR REVIEW. THE VEHICLE HAS BEEN MOVED FROM THE SCENE AND NOW SITS IN A SALVAGE YARD, WRAPPED TO PRESERVE IT FOR FURTHER INSPECTION. THE HOME IN NOW BEING REBUILT AND COULD NOT WAIT 90 DAYS FOR FORD TO DECIDE WHETHER OR NOT THEY WANT TO COME LOOK AT IT. FORD SENT A LETTER ON 13 SEP 18 REQUESTING INFORMATION, PICTURES, AND TO 'PRESERVE THE SCENE' SO THEY CAN LOOK AT IT. I AM SENT THEM THEIR REQUEST BUT ANTICIPATE PUSH BACK FOR COVERAGE THAT INSURANCE WASN'T ABLE TO COVER (LOST MORE THAN COVARGE ALLOWED). FORD DECLINED MY CLAIM AND STATED THEY BELIEVE THE FIRE STARTED OUTSIDE THE VEHICLE JUST FROM LOOKING AT PICTURES. TWICE THEY'VE DECLINED TO PARTICIPATE. PLEASE CONTACT ME FOR MORE INFORMATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR *DT
Power train, Electrical system, Vehicle speed control, Nov 15, 2018
I PURCHASED MY 2014 FORD ESCAPE IN APRIL 2017. I ALSO PURCHASED THE FORD PROTECT 75000 MILE EXTENDED WARRANTY. FROM TIME TO TIME I WOULD NOTICE A HARD SHIFT OR SLIP. I WAS GETTING CLOSE TO MY WARRANTIES END AND BRANG THE VECHILE IN TO THE DEALERSHIP FROM WHICH IT I HAD PURCHASED IT FROM. THEY SAID THEY UPDATED THE PCU (WHICH AFTER RESEARCHING IS FORDS RECOMMENDED FIX). COUPLE WEEKS PAST AND ITS STILL DOING THE SAME THING. WARRANTIES OVER NOT MY PROBLEM IS WHAT IM TOLD. BOTH FROM THE DEALERSHIP AND FORD. I HAVE A RECALL FROM FORD DO TO SHIFTER CABLE BUSHINGS BEING FAULTLY. WERE YOUR CAR COULD ROLL AWAY DUE TO BEING IN THE WRONG GEAR. BUT THE KICKER IS THEY HAVE NOT YET PROVIDED A PART AND YOU CAN GET IT FIXED AND BE REIMBURSED OR ALWAYS USE YOUR PARKING BRAKE. WHICH IM SURE IS GREAT FOR HOT ROTORS AND BREAKPADS. AND THIS IS NOT THE ONLY PROBLEM I HAVE. MY VECHILE NOW HAS QUITE A FEW ISSUES. WHICH INCLUDE STALLING WHEN BACKING UP SHIFTER STUCK IN PARK (FINALLY WHEN IT DOES RELEASE SLAMS INTO REVERSE) RANDOMLY DRAINING BATTERY BECAUSE CAR IS IN POWER SAVING MODE NOT STARTING BECAUSE IF HILL ASSIST MODE? BACKUP CAM INTERMITTENTLY NOT WORKING TOUCHSCREEN DISPLAYNOT WORKING OR BLACK. ALL THESE PROBLEMS SEEM TO BE COMMON AMONG 2014 ESCAPE OWNERS WHEN READING ONLINE FORUMS FOR BOTH OWNERS AND MECHANICS. YET FORD STATES THAT EVEN WITH THE RECALLED ISSUE. NO CONSUMER COMPLAINTS OR INJURIES HAVE BEEN FILED. I WILL BE DOCUMENT EVERY OCCURRENCE FROM THIS DAY FORWARD.
Electrical system, Engine, Nov 15, 2018
THIS IS NOW THE 4TH TIME MY CAR HAS STALLED ON THE ROAD WITHOUT WARNING. THEY'VE ALL REVOLVED AROUND SOME TYPE OF ELECTRICAL FAILURE THAT EITHER CAUSED THE VEHICLE NOT TO START, OVERHEAT OR LOSE POWER ALL TOGETHER AND COME TO A COMPLETE STOP. THREE TIMES THIS HAPPENED WHILE ON THE HIGHWAY AND ONCE ON SURFACE STREETS. IN THIS MOST RECENT ONE. SOME OF THE REPAIRS WERE COVERED UNDER A RECALL BUT THERE'S SOMETHING ABOUT THIS MODEL THAT IS JUST WRONG. I HAD A FORD EXPLORER FOR OVER 10 YEARS AND 200,000 MILES AND IT NEVER BROKE DOWN ON ME THE WAY THIS ONE HAS. I DO NOT FEEL SAFE WITH THIS CAR.
Engine, Nov 15, 2018
HIGH ENGINE TEMP, PULL OVER SAFELY MESSAGE FLASHES ON DISPLAY AND ENGINE LIGHT COMES ON. CAR STARTED RUNNING ROUGH. FORTUNATELY WAS JUST PULLING OUT OF MY DRIVEWAY AND DIDN'T GET OVER 5 MPH. I BACKED UP INTO GARAGE, TURNED OFF CAR. STARTED IT AGAIN AND WHEN I GOT TO SAME SPOT (APPROXIMATELY 1/8 MILE) THE SAME WARNINGS POPPED UP. TOWED TO DEALER UPON THEIR ADVISE. NOW THEY ARE TELLING ME, AFTER HAVING THE CAR FOR 6 DAYS, THAT IT'S EITHER THE HEAD GASKET OR BLOCK CRACKED DUE TO COOLANT BEING LOW. THEY TESTED COOLANT AND CONFIRMED IT IS LEAKING INTERNALLY. NOTE - I DID HAVE THE RECALL RELATED TO THE ISSUE PERFORMED IN FEBRUARY 2018. NOW, WITH ONLY 1 MONTH LEFT ON ORIGINAL WARRANTY BUT AT 61,500 MILES (SO OVER BY A SMIDGE), FORD WILL NOT REPAIR CAR. IF THE RECALL WAS PERFORMED BUT THE CAR EXHIBITED THE PROBLEM ANYWAYS, NO MATTER HOW FAR IT WAS DRIVEN SINCE THEN, THAT TELLS ME THAT THE RECALL SOLUTION DID NOT WORK.
Other or unspecified, Engine, Nov 14, 2018, fire
ON 10/28/2018 AROUND 10:30AM I WAS DRIVING TO CHURCH WITH MY FAMILY. WHILE STOPPING AT AN INTERSECTION OF NORTH ROUTE 88 AND 837 IN MONONGAHELA, PA, I NOTICED THAT THERE WAS SMOKE COMING OUT OF THE HEATING VENTS. THEN AS I TRIED TO ACCELERATE, THE CAR SHUT DOWN. SO, I WAS ABLE TO PUSH THE CAR TO A NEARBY PARKING LOT TO INVESTIGATE THE PROBLEM. AFTER I EVACUATED MY FAMILY FROM THE CAR, I OPENED THE HOOD AND THE SMOKE PROGRESSED TO A FIRE, WHICH I CALLED 911 AND THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED IT. THEN A TOW TRUCK WAS CALLED AND TOWED MY VEHICLE TO LENZI SERVICE STATION IN MONONGAHELA, PA. AFTER REPORTING THIS TO THE INSURANCE COMPANY, THE INSURANCE INVESTIGATOR DETERMINED THAT IT WAS AN EXHAUST FIRE OCCURRED DUE TO AN UNSEEN OIL LEAK. I REPORTED THE INCIDENT TO FORD ON 10/29/2018, BUT HAVE YET TO HEAR FROM THEM. THE INSURANCE COMPANY, WHICH IS USAA, HAS AGREED TO BUY OUT THE REST OF MY PAYMENT AND TOLD ME THAT I CAN GO AND BUY A NEW CAR.
Engine, Nov 14, 2018, fire
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS PULLED OVER AND THE CONTACT DISCOVERED THAT COOLANT WAS LEAKING. THE CONTACT LET THE VEHICLE COOL OFF AND ADDED MORE COOLANT. THE VEHICLE WAS TOWED TO COCONUT POINT FORD (22400 S TAMIAMI TRAIL, ESTERO, FL 33928, (888) 859-1976) WHERE IT WAS DIAGNOSED THAT COOLANT LEAKED OUT FROM A DEFECTIVE UNKNOWN PART THAT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND WOULD OPEN A CASE TO SEE IF THEY COULD PROVIDE ASSISTANCE TOWARDS THE REPAIR COSTS SINCE THE WARRANTY HAD JUST EXPIRED. THE FAILURE MILEAGE WAS 67,000.
Other or unspecified, Nov 13, 2018, fire
THE CAR CAUGHT ON FIRE AS I WAS DRIVING HOME FROM WORK. I WAS JUST GETTING ONTO THE HIGHWAY WHEN THE HIGH TEMP GAGE CAME ON SO I PULLED OVER IN THE EMERGENCY LANE AND SHUT THE CAR OFF. I THOUGHT THAT THE CAR WAS OVERHEATING BUT THE TEMPERATURE GAGE WAS IN THE NORMAL RANGE. AFTER SHUTTING OFF THE CAR, I SAW WHAT I THOUGHT WAS STEAM, COMING OUT FROM UNDERNEATH THE HOOD. I OPENED THE HOOD AND FOUND THE CAR ON FIRE. THE CAR DID NOT GIVE ANY INDICATION THAT THERE WAS SOMETHING WRONG WITH IT.
Electrical system, Other or unspecified, Engine, Nov 13, 2018, fire
WHILE ON HIGHWAY. RPM SCDROPPED TO 0. ALL LIGHTS ON DASH LIT UP. SMELL BURNING. CAR STOPPED WORKING ROLLED TO SIDE OF HIGHWAY EXIT RAMP. TOWED TO KUHLMANNS'S AUTOMOTIVE ON MERIDENRD WOLCOTT CT 06716
Power train, Nov 13, 2018
3 YR OLD CAR TRANSMISSION WENT OUT COMPLETELY WHILE I WAS DRIVING ON THE FREEWAY. I HAD TO DODGE SPEEDIG CARS TO ROLL OFF THE FREEWAY SINCE I HAD NO USE OF THE GAS PETAL OR SPEED. HAD TO HAVE IT TOWED. ERROR CODES P0732-GEAR 2 INCORRECT GEAR RATIO CAME BACK TO NEEDING A WHOLE NEW TRANSMISSION. HAD THEM FLUSH THE TRANSMISSION FOR $300 TO TRY AND SAVE IT TO NO AVAIL. THE SHIFTER CABLE IS ALREADY ON RECALL NOTICE 18S20/NHTSA RECALL 18V471 AND MY FORD DEALER CANT GET THE PART FOR MONTHS NOW BECAUSE ITS ON BACK ORDER. I BELIEVE THIS LED TO THE TOTAL DEMISE OF THE TRANSMISSION. A USED PART FOR $3000 IS NOT AN OPTION BECAUSE THE DEALERS CANT FIND ONE ANYWHERE. IM ASSUMING ITS DUE TO MANY PEOPLE HAVING THIS SAME ISSUE. MY ONLY OPTIONS ARE SPENDING $5400 ON A NEW TRANSMISSION OR GETTIG RID OF THE CAR THAT I STILL OWE MONEY ON TO SOMEONE WHO MAY SCRAP IT. NO SAFETY RECALL PARTS ARE AVAILABLE STILL AFTER MONTHS AND NO USED PARTS ARE ACAILABLE BECAUSE THERE ARE MANY MORE LIKE ME WITH THIS STYLE VEHICLE. ALSO IN JANUARY THERE WAS A RECALL NOTICE 17S09/NHTSA RECALL 17V-209 THAT HAD TO DO WITH THE CYLINDER HEAD CRACKED THAT MAY CAUSE OIL TO LEAK AND MAY RESULT IN A FIRE IN THE ENGINE COMPARTMENT .
Power train, Nov 9, 2018
WHEN I FIRST START UP MY FORD ESCAPE IN THE MORNING AND PUT IT IN THE DRIVE GEAR , A SEVERE JERKING MOTION TAKES PLACE. IT ONLY DOES IT AFTER THE VEHICLE HAS BEEN SETTING FOR A WHILE.
Engine, Nov 5, 2018
THIS IS THE SECOND TIME THIS VEHICLE HAS EXPERIENCED THIS ISSUE. THE CAR LOSES COOLANT FLUID, THEN OVERHEATS. THE MANUFACTURER HAS INSTALLED A SENSOR THAT REPORTS THE FLUID LEVEL CONDITION, BUT HAS NOT ADDRESSED THE CAUSE OF THE FLUID LOSS. AS A RESULT, THE HEAD REQUIRES REPLACING, OR THE VEHICLE NEEDS A NEW ENGINE. THE CAR ALSO HAS A CHANCE FOR AN UNDER-HOOD FIRE. THE MANUFACTURER, FORD, IS NEGLIGENT.
Power train, Electronic stability control (ESC), Engine, Nov 5, 2018
FORD FIXED A RECALL ON MY CAR REGARDING THE COOLANT SENSOR AND MY CAR HASN'T BEEN RIGHT EVER SINCE. SAME DAY THAT I BROUGHT IT HOME THE COOLANT SENSOR SAID COOLANT LEVEL LOW EVEN THOUGH THEY HAD JUST FILLED IT UP AND THERE WAS PLENTY OF COOLANT IN THE CAR. YESTERDAY ON MY WAY HOME FROM WORK MY CAR OVER HEATED AND, LIGHTS ON THE DASH SAID FOR ME TO PULL OVER SAFELY AS SOON AS POSSIBLE. THE CAR AUTOMATICALLY SLOWED DOWN TO BARELY 5MILES/HOUR ON IT OWN, IT WOULD NOT ACCELERATE. NOW THE CAR IS NOT DRIVABLE AS IT OVERHEATS WITHIN 30 SECONDS OF STARTING THE CAR UP. DEALERSHIPS NEAR ME WILL NOT SERVICE MY CAR FOR ANOTHER 2 WEEKS AND THEY DON'T HAVE A LOANER CAR THAT I CAN USE IN THE MEANTIME, AND ON TOP OF THAT IT'S GOING TO HAVE TO BE TOWED TO THE DEALERSHIP BECAUSE IT'S NON-DRIVABLE. ACCORDING TO THE DIAGNOSTICS RAN ON IT THE CODE THAT CAME UP WAS - P1299.
Steering, Oct 31, 2018
AS I REVERSED OUT OF A PARKING SPACE AND TRIED TO TURN THE WHEEL IT SUDDENLY BECAME VERY DIFFICULT TO TURN THE WHEEL AT ALL. A MESSAGE ON THE DASH BASICALLY SAID "STEERING ASSISTANCE FAILURE - SERVICE REQUIRED". I PUT THE CAR IN PARK, TURNED IT OFF AND THAN TURNED IT BACK ON. THERE WAS NO MESSAGE. 70,376 MILES
Engine, Oct 31, 2018, fire
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT A RECALL NOTICED WAS RECEIVED UNDER CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), THE VEHICLE WAS TAKEN TO COLONIAL FORD DEALER (120 FEDERAL RD # 126, DANBURY, CT 06811, (203) 748-3503) WHERE THE RECALL WAS COMPLETED. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT ILLUMINATED, THE VEHICLE WAS TAKEN BACK TO COLONIAL FORD DEALER, AND IT WAS DIAGNOSED THAT A POOR PIN FIT CORRECTION #48802 P2560 NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 20 MPH, THE COOLANT WARNING LIGHT ILLUMINATED, AND THE VEHICLE STALLED BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE DRIVER NOTICED SMOKE WAS COMING FROM UNDER THE HOOD THEN FLAMES APPEARED. THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 52,000.
Engine, Oct 30, 2018, fire
COOLANT LEVEL SENSOR SYSTEM INSTALLATION ,NHTSA RECALL NUMBER: 17V209,DAUGHTER HAD WENT TO GROCERY STORE WITH A FRIEND,HAD TURNED OFF VEHICLE AND EXITED IT, WAS HELPING FRIEND CARRY GROCERIES TO APARTMENT,WHEN WENT TO GOT BACK TO CAR IT WAS ON FIRE UNDER THE HOOD,CALLED FIRE DEPARTMENT ,FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE,VEHICLE WAS TOWED AND IS BEING INVESTIGATED BY FIRE MARSHAL
Engine, Oct 30, 2018
1.6L ECOBOOST ENGINE IS BURNING COOLANT THROUGH THE COMBUSTION CHAMBER (HEADS). THIS CAUSES CAR TO LOSE COOLANT, MISFIRE, AND OVERHEAT. RECALL 17S09 WOULD SEEM TO ADDRESS THIS ISSUE. MY VEHICLE, THAT MEETS ALL OF THE PARAMETERS OF THE RECALL TO INCLUDE VEHICLE MODEL, MAKE, YEAR, ENGINE SIZE, FACTORY OF ASSEMBLY, DATE OF ASSEMBLY, ETC., IS NOT INCLUDED IN THE RECALL. FORD IS UNWILLING TO RECTIFY.
Steering, Oct 29, 2018
VEHICLE WAS TURNED ON AND THEN SET TO DRIVE BUT LIGHT CAME ON SAYING THERE WAS A STEERING ISSUE AND STEERING WHEEL WAS COMPLETELY LOCKED AND WAS NOT ABLE TO MOVE CAR.
Engine, Oct 29, 2018
I PREVIOUSLY FILED A REPORT DUE TO THE ENGINE COOLANT LOW LIGHT COMING ON. TOOK CAR TO THE DEALER WHERE THEY RAN TEST AND DISCOVERED COOLANT HAD LEAKED INTO THE ENGINE AND OIL AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. QUOTED A PRICE OF $6,400+/- WHEN THEY PULLED THE ENGINE THEY REMOVED THE TURBO FOR RE-USE. UPON REMOVAL OF THE TURBO, BEARINGS AND SHROUDS OF METAL FEEL OUT. I WAS TOLD THAT THERE WAS CATASTROPHIC FAILURE AND THAT THE BEARINGS AND METAL HAD EXPLODED INTO THE ALUMINUM ENGINE BLOCK CAUSING A CRACK AND ALLOWING COOLANT INTO THE ENGINE AND OIL. I'M STILL WAITING ON THE REPAIR TO BE COMPLETED, AND KNOW THE COST APPEARS TO BE AROUND $7,500+/-. STILL HAVEN'T HEARD BACK FROM FORD. THIS COULD HAVE BEEN BAD OF THE ENGINE SHUT DOWN WHILE DRIVING.
Power train, Air bags, Oct 29, 2018, crash
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO THE NEIGHBOR'S VEHICLE. THE CONTACT EXITED THE VEHICLE PRIOR TO THE ROLLAWAY. THE CONTACT STATED THAT THE DRIVER'S DOOR CLIPPED ONTO THE CAR PORT HOUSING, IN WHICH THE VEHICLE WAS PARKED UNDER, AND THE DRIVER'S DOOR HINGE FRACTURED. UPON IMPACT WITH THE REAR SPARE TIRE MOUNT OF THE NEIGHBOR'S VEHICLE, THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED, AS THE CONTACT WAS NOT IN THE VEHICLE AT THE TIME OF THE CRASH AND NEITHER WAS THE NEIGHBOR. THE CONTACT CALLED THE INSURANCE COMPANY AND REMAINED IN POSSESSION OF THE VEHICLE THEREAFTER. IN ADDITION, AN AUTOBODY REPAIR SHOP WAS MADE AWARE OF THE ROLLAWAY. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED WITH A REBUILT TRANSMISSION, PRIOR TO THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE HAD A HISTORY OF TRANSMISSION FAILURES AND/OR REPAIRS PRIOR TO THE INCIDENT. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TR
Power train, Oct 29, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A WHINING NOISE WAS PRESENT COMING FROM THE ENGINE AREA AND THE TRANSMISSION WOULD ERRONEOUSLY SWITCH GEARS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,632. *TT*JB