2015 Ford Escape
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,102 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Escape model years with reports.
Of the 2015 reports, 29 involved a crash and 20 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Campaign 22V254000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Representative owner complaints: electrical system
135 reports, newest first. Show all
Electrical system, Engine, Dec 10, 2020
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE TOOK A FEW SECONDS TO START-UP. THE CONTACT STATED THAT THE ENGINE REVVED UP TO 1,200 RPM AND THEN RETURNED TO 1,000 RPM. THE VEHICLE WAS SHIFTED INTO GEAR AND MOVED A SHORT DISTANCE BEFORE STALLING. THE GEAR WAS SHIFTED INTO NEUTRAL TO ALLOW THE TRANSMISSION TO STOP ROTATING THEN THE IGNITION WAS PLACED IN THE OFF POSITION. THE VEHICLE WAS RESTARTED HOWEVER, ON SEVERAL OCCASIONS THE VEHICLE FAILED TO RESPOND AND THE PROCEDURE HAD TO BE REPEATED BEFORE THE VEHICLE RESUMED NORMAL OPERATIONS. ON SEVERAL OCCASIONS THE OIL, BATTERY AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE WARNING LIGHTS WERE NO LONGER DISPLAYED. THE VEHICLE WAS TAKEN TO BOGGUS FORD MCALLEN (1400 E EXPRESSWAY 83, MCALLEN, TX 78501) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Electrical system, Nov 3, 2020
THE INSTRUMENT PANEL CLUSTER HAS FAILED. FORD RECALLED CERTAIN 2014-2015 ESCAPES BUT NOT MINE. I WOULD LIKE MY VEHICLE TO BE INCLUDED IN THE RECALL SO THIS FAILED UNIT CAN BE REPACED.
Electrical system, Sep 17, 2020
THE SHIFTER OF MY 2015 FORD ESCAPE WAS STUCK IN 'S' POSITION TWO DAYS AGO WHEN I JUST STARTED MY CAR. THE SHIFTER HANDLE WAS ACTUALLY IN P POSITION. I HAD TO CALL TOWING COMPANY AND THE DEALER TOLD ME IT IS MY SHIFTER CABLE BUSHING DETERIORATED AND UNABLE TO ALLOW SHIFT CABLE TO COME LOOSE TO CHANGE SHIFT. FORD PREVIOUSLY HAD A RECALL FOR 2013-2014 ESCAPE MODEL FOR THE SAME BUSHING PROBLEMS NOT INCLUDING 2015 MODELS. BUT A LOT PEOPLE POSTED THREADS ONLINE SAYING THEIR 2015 MODEL ALSO HAVE THAT PROBLEMS. SOME CUSTOMER GOT IT FIXED FREE OF CHARGE AND MOST CUSTOMERS DID NOT. I CONTACTED WITH FORD CUSTOMER SERVICE AND THEY TOLD ME IT IS UP TO THE DEALER WHETHER TO ALLOW REIMBURSEMENT BUT THIS SHOULD BE DEFINITELY BE RECALLED BECAUSE THIS CAN BE A BIG SAFETY CONCERN.
Electrical system, Engine, Aug 4, 2020
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO GEM CITY FORD INC LOCATED AT 5101 BROADWAY ST, QUINCY, IL 62305, (877) 571-7953, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.*DT *AS
Power train, Electrical system, Engine, Jul 14, 2020
WITHIN LAST WEEK, TWICE WHILE DRIVING VEHICLE ON A CITY HIGHWAY, THE ENGINE SUDDENLY SHUT OFF. LIGHTS, RADIO, DASHBOARD, ETC. ALL CONTINUED TO WORK. NOTIFICATION CAME ON DASHBOARD STATING "WARNING, VEHICLE IS NOT IN PARK." FORTUNATELY, IN BOTH INSTANCES I WAS ABLE TO COAST ONTO THE SHOULDER INTO A PARKING LOT AND AVOID CAUSING A WRECK OR BEING WRECKED INTO. THIS IS A MAJOR SAFETY ISSUE! WITH CAR SAFELY IN A PARKING LOT, I MOVED MY TRANSMISSION INTO PARK. I TURNED MY KEY TO THE "OFF" POSITION. I REMOVED MY KEY. I REINSERTED THE KEY AND TRIED TO START THE VEHICLE. LIGHTS, RADIO, DASH, ETC. ALL CAME ON. HOWEVER, VEHICLE WOULD NOT START. THERE WAS NOT A "CLICK" AS IF THE ENGINE WAS TRYING TO TURN OVER. THERE WAS ONLY A NOTIFICATION OF "SYSTEM START FAULT." I TRIED OUR SPARE KEY, AND RECEIVED SAME NOTIFICATION. VEHICLE WOULD NOT ALLOW ME TO MOVE TRANSMISSION FROM PARK INTO NEUTRAL TO BE TOWED. STEERING WHEEL WAS LOCKED UP. ABANDONED VEHICLE. AFTER ABOUT 2 HOURS, RETURNED TO VEHICLE, AND VEHICLE STARTED. TO CLARIFY, EVERYTHING LISTED HERE HAS HAPPENED 2 TIMES AND ON 2 SEPARATE OCCASIONS SO FAR. TESTS AT BOTH AUTOZONE AND O'REILY AUTO PARTS CONFIRM - AS I SUSPECTED, SINCE LIGHTS, RADIO, ETC. WOULD TURN ON - THAT THE BATTERY AND THE TRANSMISSION ARE WORKING JUST FINE. THIS IS HUGE SAFETY ISSUE THAT THE VEHICLE WOULD SUDDENLY SHUT OFF!
Other or unspecified, Electrical system, Jun 19, 2020
FAULTY INSTRUMENT CLUSTER - INOPERATIVE DISPLAY - BLANK MULTIPLE FUNCTION DISPLAY (MFD) AND NON-FUNCTIONING WARNING CHIMES. MESSAGES AND WARNING LIGHTS. UNABLE TO READ SPEEDOMETER, ODOMETER, DOOR AJAR, TIRES LOW ETC ON DISPLAY PANEL. INSTRUMENT CLUSTER NEEDED TO BE REPLACED. SIMILAR FORD RECALL - ADVISED UPDATING INSTRUMENT PANEL - THIS RECALL FOR CARS MANUFACTURED ONE MONTH PRIOR TO MY ESCAPE. *TR
Electrical system, Jun 15, 2020
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THE RADIO AND BACK-UP CAMERA SCREEN AND INSTRUMENT CLUSTER FLICKERED AND BECAME INOPERABLE. THE TPMS AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Electrical system, Jun 14, 2020
WHEN I GARAGE THE VEHICLE AFTER DRIVING AROUND 50 MILES THAT DAY. THE NEXT DAY IT WILL NOT START.THE NEXT DAY IT WILL START. THIS HAS HAPPENED TWICE.
Electrical system, Structure, Electronic stability control (ESC), May 22, 2020
TO WHOM MAY CONCERN: I HAVE TAKEN MY VEHICLE IN FOR THE RECALL 16V643000_RECALL 16S30. DOOR LATCHES MAY BREAK IN RESULT PREVENTING THE DOORS FROM SECURELY CLOSED WHEN, IN FACT, IT IS NOT. AS A MATTER FACT, WHILE THE VEHICLE IS MOTION ALL OF THE REAR DOORS OPEN UP. I HAD TO TIE IT UP WITH ROPE AS I TAKING INTO THE DEALERSHIP. VEHICLE VIN:[XXX] FORD OF KENDALL S DIXIE HWY, PALMETTO BAY, FL 33157 NOW THE DEALERSHIP IS SAYING THAT I NEED A CASE NUMBER IN ORDER TO FIX THE MATTER AT HAND. I ALSO CONCERN ABOUT OTHER RECALLS FOR THIS VEHICLE LISTED BELOW: 15V436000_RECALL 15C06-IGNITION SWITCH (KEYS/BUTTON) 15V406000_RECALL 15C03-BLANK DISPLAY ON MY INSTRUMENT PANEL 17V472000_RECALL 17S17-IMPROPERLY MANUFACTURED BOLTS FOR SEAT BELTS/ BUCKLES OR SEATBELT ANCHORS COULD HAVE BEEN USED. PLEASE CONTACT ME ASAP AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Mar 30, 2020
AT SPEED ON FREEWAY, SPEEDOMETER WENT TO ZERO AND ABS LIGHT ON. IN RECENT DAYS HAD WHEEL BEARING REPLACED. (WHEEL BEARING INCLUDES WHEEL BOLTS, HUB, BEARING, ABS SENSOR AS SINGLE PART? BAD ABS PART OR CONNECTION ?) NORMAL UNTIL ON FREEWAY THEN: DIGITAL SPEEDOMETER DISPLAYED 0. ANALOG SPEEDOMETER NEEDLE FELL SLOWLY TO ZERO AND STAYED. 'I' ('INFORMATION INDICATOR') APPEARED ON CENTER PANEL. FORGOT HOW DISPLAY OF 'I' MESSAGE. (LEFT JOYSTICK PAD ON STEERING WHEEL, LEFT ARROW, DOWN UNTIL 'I', PRESS <OK> FOR LIST?) '(ABS)' LIT ON ANALOG SPEEDOMETER 'TRACTION CONTROL WIGGLY LINE CAR' LIT ON ANALOG SPEEDOMETER VEHICLE CONTINUED WITHOUT CHANGE IN SPEED, ENGINE RUNNING FINE. ARRIVE AT DESTINATION. NOTICE POWER ASSIST TO STEERING IS REDUCED BY 25% SO HARDER TO TURN NOTICE POWER ASSIST TO BRAKES IS REDUCED BY 25% SO HARDER TO STOP PARKING SPOT WAS ON INCLINE, INSTRUMENT PANEL MESSAGE ABOUT 'HILL ASSIST START NOT AVAILABLE'. PUSHED IGNITION TO STOP ENGINE BUT WAS IGNORED. COULDNT SHUT ENGINE OFF. (SEPERATE ISSUE LISTED IN RECALL FROM 2015 FOR SOFTWARE UPDATE TO BODY CONTROL MODULE? NHTSA CAMPAIGN NUMBER: 15V436000 ? NHTSA VIN LOOKUP SHOWS NO OUTSTANDING RECALLS. ABS ISSUE OR SEPERATE? ) RETURNED HOME. FOUND OUT THAT IGNITION BUTTON STICKING LIKE WAS FLOATING (?) BUT IF PUSH 3 TIMES AS HARD ENGINE SHUT OFF (FEW DAYS PREVIOUSLY AND AFTER BUTTON FELT AND WORKED FINE). VEHICLE WENT BACK TO DEALER TODAY FOR THIS SECOND NEW BEARING IN THE LAST FEW WEEKS. PERIODICALLY ON WAY TO DROP OFF VEHICLE THE SPEEDOMETER NEEDLE AND DIGITAL DISPLAY NUMBER BOUNCED INTERMITTANTLY TO ZERO AND BACK TO SPEED. ABS LIGHT , "I" , AND TRACTION CONTROL LIGHTS ON. (WHEN DROPPED IT OFF AT DEALER THE DEALER THEMSELF EXPERIENCED THE 'START/STOP BUTTON WONT SHUT OFF THE VEHICLE' WHILE CHECKING IN THE VEHICLE FOR THE BEARING REPLACEMENT.)
Electrical system, Mar 20, 2020
MYSTERIOUS DRAW ON BATTERY CAUSING THE BATTERY TO DIE AFTER SITTING. BATTERY/ALTERNATOR TEST FINE. NEVER KNOW WHEN IT'S GOING TO HAPPEN? I HAVE TO KEEP PORTABLE JUMP STARTER IN THE CAR. HAVE SEEN MANY POSTS OF OTHER ESCAPE OWNERS HAVING THE SAME PROBLEM. FORD NEEDS TO AN ISSUE A RECALL FOR THIS PROBLEM.
Electrical system, Feb 29, 2020
RADIO AND CD SYSTEM STOPPED PLAYING FOR FOUR DAYS, THEN CAME BACK ON. THIS HAS HAPPENED TWO TIMES BEFORE BUT CAME BACK ON THE SAME DAY. FORD DEALER PERSON TOLD ME TO DISCONNECT BATTERY CABLE FOR 10 MINUTES AND WHEN I CONNECT IT BACK THE SYSTEM WOULD RESET ITSELF. I DID NOT WANT TO TRY THAT, NOT MECHANICALLY INCLINED. THE WIPERS ON THE LOW SETTING RUNS STEADY BUT STOPS MAKING IT HARD TO SEE BECAUSE OF THE RAIN UNLESS I PRESS WIPER ARM. THE HEADLIGHTS DIM AND COME BACK UP RANDOMLY, I NOTICE IT MOSTLY SITTING AT RED LIGHT.
Electrical system, Nov 27, 2019
ABOUT 6 MONTHS AGO, THE RADIO AND IT'S COMPUTER SYSTEM STOPPED WORKING. WHILE THE DISPLAY WORKS, THE SYSTEM RESPONSIBLE FOR LAYING SOUND NO LONGER WORKS, AND THE TOUCH SCREEN IS RARELY RESPONSIVE.
Electrical system, Exterior lighting, Oct 24, 2019, fire
VEHICLE HAS HAD FUSE ISSUES FROM DAY 1. HAD THE WIRING GOING TO SUNVISOR LIGHTED MIRROR START SMOKING WHEN WE CHANGED THE FUSE. WIRING WAS PINCHED FROM THE FACTORY. THEN THE HEADLIGHT DRIVERS SIDE KEEPS BLOWING FUSE. NOW TRYING FIND OUT WHY.
Electrical system, Structure, Engine, Oct 23, 2019, fire
THE VEHICLE WAS SITTING PARKED UNDER A CARPORT FOR ALMOST 24 HRS. WHEN IT INEXPLICABLY CAUGHT FIRE. THE ENSUING FIRE BURNED THE CARPORT AND SPREAD TO THE STRUCTURE CAUSING EXTENSIVE PROPERTY DAMAGE TO THE EXTERIOR AND INTERIOR OF THE RESIDENCE. A PASSERBY MADE THE ELDERLY OCCUPANTS OF HOME AWARE OF THE FIRE AND THEY WERE ABLE TO GET OUT. THE AREA OF FIRE ORIGIN WAS IDENTIFIED AS BEING ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. THERE APPEARS TO BE SOME OTHER EVIDENCE AND/OR INSTANCES OF FIRES IN THESE VEHICLES OCCURRING THE SAME WAY.
Electrical system, Sep 23, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. UPON STARTING THE VEHICLE, THE MULTI-FUNCTIONING INSTRUMENT PANEL CLUSTER BECAME INOPERATIVE AND THE DISPLAY WAS BLANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Electrical system, Sep 19, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792, (828) 693-4281) WHERE THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Electrical system, Other or unspecified, Engine, Sep 3, 2019
ENGINE SHUT OFF WHILE DRIVING. CAR ALSO HAS BEEN HAVING A STARTING ISSUE. THE INSTRUMENT CLUSTER WOULD COME ON, FUEL PUMP WOULD PRIME, GO TO START AND NOTHING. IF THE BATTERY WAS UNPLUGGED FOR 5 MINUTES IT WAS MORE LIKELY TO START. THANKFULLY IT HAPPEN ON A CITY STREET AND NOT THE HIGHWAY THAT I WAS GOING TO BE GETTING ON.
Electrical system, Aug 14, 2019
INSTRUMENT PANEL TURNED WHITE AND STOPPED WORKING.....THOUGHT IT WAS ON RECALL ....BUT FORD TOLD ME NO....WE HAVE HAD IT FIXED ....
Steering, Electrical system, Electronic stability control (ESC), Aug 13, 2019
I WAS DRIVING MY 2015 FORD ESCAPE GOING ABOUT 50MPH WHEN MY STEERING WHEEL JUST FROZE. IT TOOK ALL OF MY STRENGTH TO TRY TO TURN THE WHEEL SO I COULD GET MYSELF OFF THE MAIN ROAD AND OUT OF EVERYONE'S WAY. I GOT MYSELF TO THE SIDE AND COULDN'T TURN THE WHEEL AT ALL. LUCKILY MY FAMILY WASN'T TOO FAR SO MY DAD WAS GONNA HELP ME GET MY CAR HOME BUT HE COULDN'T EVEN TURN THE WHEEL. WE HAD TO CALL FOR A TOW TRUCK. ALSO MY 2015 FORD ESCAPE WOULD STALL AFTER PUMPING GAS, TAKING SEVERAL ATTEMPTS TO START MY CAR AND AT TIMES NOT STARTING AT ALL AFTER FILLING MY TANK. IT HAS STALLED ON ME SERVERSL TIMES WHILE DRIVING ON THE MAIN ROAD LEAVING ME STRANDED AND HOLDING UP TRAFFIC ON BUSY ROADS. LOW TIRE PRESSURE/ TIRE PRESSURE SENSOR FAULT WARNING LIGHT APPEARS OFTEN EVEN THOUGH ALL TIRES ARE AT CORRECT PRESSURES ABS AND TRACTION CONTROL APPEARS NOISY CABIN MAKES BUZZING NOISES BEHIND STEREO EVEN WHEN CAR IS OFF STEREO MALFUNCTIONS HAPPEN OFTEN WHERE CDS GET STUCK AND STEREO SAYS 'NO CD' WHILE TRYING TO EJECT IT.
Power train, Electrical system, Aug 7, 2019
WARNING LIGHT COMES ON. TRANSMISSION HIT OK GOES OFF. MESSAGLIGHT GOES ON TO SHUT CAR OFF I DO THAT AN MESSAGE DOESN'T COME BACK ON. AT ONE TIME MY CAR EVEN SLOWED DOWNS TO 40 AND ANOTHER WARNING LIGHT CAME ON SHUT CAR OFF RESTARTED AN RAN OK. THAT WARNING LIGHT STAYED ON UNTIL TAKEN TO FORD GARAGE IN GIBSON CITY. THEY COULDN'T FIND ANYTHING WRONG SO RESET. THESE ALL BEGAN A MONTH AGO.
Power train, Electrical system, Jul 25, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE WAS UNABLE TO SHIFT GEARS AND SHUT OFF IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO VILLAGE FORD (LOCATED AT 23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,059.
Electrical system, Jul 12, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS COMPLETELY BLACKED OUT AND DID NOT SHOW THE FUEL LEVEL, SPEED, OR ANY OTHER GAUGE. JONES FORD (2410 OCEAN HWY W, SHALLOTTE, NC 28470, (910) 754-4341) STATED THAT THEY WOULD HAVE TO CHARGE FOR A DIAGNOSTIC TEST. THE DEALER PROVIDED THE CARFAX INFORMATION, WHICH SHOWED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH PRIOR TO BEING PURCHASED BY THE CONTACT. THE CONTACT WAS NOT INFORMED OF THIS BY QUALITY FORD (1242 S MADISON ST, WHITEVILLE, NC 28472, (800) 530-0978) WHEN THE VEHICLE WAS PURCHASED. THE MANUFACTURER STATED THAT THERE WAS NO CURRENT RECALL AND MENTIONED REIMBURSEMENT IF A RECALL WAS ISSUED AFTER THE REPAIRS. THE CONTACT WAS ADVISED TO SAVE HER RECEIPTS. THE FAILURE MILEAGE WAS 31,000. *BF *TR
Electrical system, Jun 11, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED TO OPERATE PROPERLY, WHICH CAUSED THE GAUGES AND WARNING INDICATORS TO BECOME INOPERABLE. EBY FORD LINCOLN (2714 ELKHART RD, GOSHEN, IN 46526, (574) 534-3673) WAS NOTIFIED AND STATED THAT THE FAILURE WAS THE SAME AS FORD RECALL NUMBER 15C03: (INSTRUMENT CLUSTER MAY BE INOPERATIVE/FMVSS); HOWEVER, THE VEHICLE WAS EXCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, May 7, 2019, fire
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. APPROXIMATELY THREE HOURS AFTER THE CONTACT PARKED THE VEHICLE, THE VEHICLE ALARM SOUNDED. THE CONTACT NOTICED FLAMES COMING FROM THE TOP OF THE HOOD AREA NEAR THE BATTERY COMPARTMENT. FLAMES WERE LATER SEEN COMING FROM THE DASHBOARD AREA INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.