2015 Ford Escape
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,102 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Escape model years with reports.
Of the 2015 reports, 29 involved a crash and 20 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Campaign 22V254000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Representative owner complaints: engine
273 reports, newest first. Show all
Engine, Mar 21, 2022
Coolant leaked into cylinder 3 and caused engine failure. Vehicle towed to Price Ford dealership where they investigated and said vehicle would need new engine $8854.83. Date 3/2/2022 mileage 53182. Check engine light on rough running.
Electrical system, Engine, Mar 2, 2022
The contact owns a 2015 Ford Escape. The contact stated after removing the key from the ignition switch, the engine continued to run. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. Upon investigating, the contact associated the failure with NHTSA Campaign Number: 15V436000 (Electrical System) however, the VIN was not included the recall. The manufacturer was notified of the failure. The failure mileage was approximately 75,282.
Engine, Feb 1, 2022
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and decelerated to 20 MPH. The vehicle was coasted to an independent mechanic. The contact stated that there was coolant leaking onto the engine. The check engine warning light was illuminated. The default power message was also displayed. The vehicle was towed to the local dealer and diagnosed; however, the codes that were retrieved were not related to any recalls. The vehicle was replace and repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 113,005.
Other or unspecified, Engine, Visibility/wiper, Jan 23, 2022
First problem- over the course of the last few years, the car intermittently gets "jumpy" when changing to/from different gears like (from reverse to drive OR drive to reverse, all after completely braking-not in the middle of gear shift). It has not completely stalled but feels very close to it. i had brought it in in the past and they had never found anything wrong with it. It does not always happen. Second problem- the rear view back up assistance has not been working properly for over 3 years. I will be in reverse and either the beeping continues even though nothing is around or, the screen goes blank and shuts off. I was told this would be at my expense, not a recall. this does not happen all the time but is very often.
Power train, Engine, Fuel/propulsion system, Dec 9, 2021
- When pushing start, the car cranks but no start. Failed to start with new battery. - I took the car to Ford dealer maintenance shop and couldn't identify the problem and contacting Ford Engineering for further investigation. - There is no any message or warning on the dashboard and also what the maintenance shop informed me. All the lighting system is Ok, even the radio is working. - According to the mechanic, the issue is new one and not has been seen before.
Engine, Dec 1, 2021
Transmittion went out without any warning was driving and started jumping bad and just shut down. There was transmittion fluid, and it just secede up with under 100k miles. Then shift cable broke 3 months later without any warning. Was parked changed, and I had backed into a parking spot, and car went into reverse could not get out of reverse. Put the car in park and still showed that car in reverse with the back up camera. Had to get it towed both times
Engine, Oct 20, 2021
The contact owns a 2015 Ford Escape. The contact stated while driving approximately 60 MPH, white smoke came out of the exhaust tip. The contact was able to pull over and had the vehicle towed to a local mechanic where it was diagnosed with needing the head gasket replaced. The vehicle was not repaired. The contact stated cylinder #3 misfire warning message was displayed. The manufacturer was informed of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 142,000.
Engine, Sep 20, 2021
The contact owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated intermittently on the instrument panel. The contact initially took the vehicle to an independent mechanic and the water control valve was replaced. Recently, the contact stated that the same failure recurred and that the same repair was needed to be performed on the vehicle. The manufacturer was notified of the failure and she was informed that there were no recalls on the vehicle. The contact was referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 55,000.
Engine, Aug 24, 2021
My ford has had white/blue smoke clouds coming from the exhaust for weeks. I scheduled maintenance at a ford dealership and was told a diagnostic was not even worth the money because the knew exactly what the issue is, the coolant is leaking into the engine, causing the engine to smoke and eventually will misfire, overheat and catch fire. I was told there is no repair, the engine needed to be replaced and because my warranty had expired, I must pay to replace the engine. Although, Ford is aware of their mistake and faulty parts, Ford is not accepting responsibility for the issue they caused innocent buyers. I am a single mother of an adopted kid. I bought this car 3 years ago under the impression Ford is a honest company.I am now seeing otherwise. I now am stuck with making a decision during a pandemic on paying upwards of 6 to 7,000 to replace an engine on a vehicle that has a faulty system, caused by Ford. If paying thousands of dollars on a vehicle that I can hardly afford now isn't hard to swallow, the newly purchased engine will result in the same failure because FORD HAS'NT FIX THE PROBLEM. Ford refuses to put in a new engine and Ford has not fixed an issue that has been occurring for almost 10 years, forcing Ford owners into debt and bankruptcy because where would a person like me get the money to pay for something like this again and again? I cant even afford to get into another car. I am scared to put my son in the vehicle now. I need help
Engine, Aug 3, 2021
Owner of a 2015 Ford Escape 1.6L. White plumes of smoke have started to billow out every time I start my vehicle in the morning and then again on my way home from work. No indicator light or error codes are showing as to why coolant is leaking in the cylinder heads.
Engine, Jul 28, 2021
Problem with 1.5L, 1.6L, 2.0L Turbocharged engine that Ford has been aware of since 2010. A Ford dealership told me this is a common defect with these engines. Coolant leaks into cylinders and ruins the engine. There is an active lawsuit on Ford as of December 2020. Ford dealership is trying to charge me 8500 dollars for an engine rebuild and will not give me a price on replacing the engine with a manufactured engine.
Engine, Apr 22, 2021
FORD FAILS TO RECOGNIZE THE COOLANT LEAKING ISSUE WITH THE 1.5L ECOBOOST ENGINE. DID A PATCH JOB FIX 2 YEARS AGO AND FAILED TO REPAIR WHEN TECHNICIANS STATED THE ENGINE NEEDED REPAIRS. THERE IS COOLANT IN THE 4TH CYLINDER OF THE ENGINE FOR THE SECOND TIME IN 2 YEARS.
Engine, Apr 17, 2021
A PISTON EXPLODED IN MY ENGINE WHILE I WAS DRIVING THE VEHICLE.
Electrical system, Other or unspecified, Engine, Apr 12, 2021
DRIVING DOWN THE HIGHWAY MY TIRES SLIPPED AND TRIED TO KICK ON TRACTION CONTROL BUT INSTEAD DISABLED MY DRIVING UNTIL I WAS ABLE TO GET OVER AND STOP. TURN THE CAR OFF FOR A COUPLE SECONDS THEN RESTARTED IT BACK ON. DID THAT 3 TIME IN MY WAY INTO WORK. I DIDN'T KNOW IT WAS THE TRACTION CONTROL UNTIL I GOOGLED WHAT HAPPENED AND LOT OF RESPONSES SAID THE TRACTION CONTROL GETS FAULTY. SO NOW EVERY TIME I DRIVE I HAVE TO GO INTO THE SETTINGS AND TURN OFF MY TRACTION CONTROL OR IT CONTINUES TO HAPPEN. LUCKILY NOBODY WAS BEHIND ME.
Electrical system, Engine, Apr 9, 2021
ON THE DATE OF 04/07/21 I WAS DRIVING ON MY WAY TO WORK, HAD PULLED OUT OF DUNKIN DONUTS AND WENT UP A SMALL HILL TO A STOP SIGN I HAD THE AC ON, AND MY WINDOW ROLLED DOWN AS I JUST LEFT A FAST FOOD RESTAURANT AND AS I GET TO THE TOP OF THE SMALL HILL, MY AC TURNS OFF AND MY CAR DISPLAYS A MESSAGE SAYING TRANSMISSION NOT IN PARK AND IT COMPLETELY SHUTS OFF, I PUT THE CAR IN PARK AND TRIED RESTARTING IT AND NOTHING I HAD DASH LIGHTS EVERYTHING BUT DIDN'T START. THIS IS THE SECOND TIME THIS HAS HAPPENED IN A 2 WEEK PERIOD, THE FIRST TIME IT SHUT OFF AND DISPLAYED A STARTING SYSTEM FAIL MESSAGE TOOK IT TO DEALER AND CANNOT FIGURE OUT THE PROBLEM. COULD THIS BE RELATED TO A RECALL!
Engine, Apr 6, 2021
MY ENGINE FAILED IN 2019. COOLANT ENTERED CYLINDER NO. 2 AND WAS BLOWN OUT THE TAILPIPE. ALL COOLANT WAS LOST. I COULD NOT DRIVE THE CAR AFTERWARDS WITHOUT CAUSING SEVERE ENGINE DAMAGE. ENGINE WAS REPLACED BY FORD. I HAVE SINCE LEARNED THAT HUNDREDS, IF NOT THOUSANDS, OF FORD ECOBOOST ENGINES, E.G., 1.6, 2.0 AND 2.5L, HAVE SIMILARLY FAILED. FORD HAS REPLACED MANY ENGINES UNDER WARRANTY, BUT IN MANY CASES THE VEHICLES WERE JUST OUT OF WARRANTY AND OWNERS HAD TO PAY $8,000 TO $12,000 OUT OF THEIR OWN POCKETS TO HAVE ENGINES REPLACED. THESE ENGINES EXHIBIT A DESIGN DEFECT THAT ALLOWS COOLANT TO ENTER THE CYLINDERS. FORD KNOWS ABOUT THIS PROBLEM AND SHOULD HAVE ISSUED A RECALL OR EXTENDED THE POWERTRAIN WARRANTY. THE SUDDEN LOSS OF ALL ENGINE COOLANT CAN CREATE A DANGEROUS SITUATION ON THE HIGHWAY. THERE ARE MANY AREAS ON TODAY'S HIGHWAYS WHERE IT IS IMPOSSIBLE TO SAFELY STOP. IN MY OWN CASE, FORD REPLACED MY ENGINE UNDER THE POWERTRAIN WARRANTY, BUT KEPT MY VEHICLE AN ENTIRE MONTH WHILE WAITING ON THE NEW ENGINE TO ARRIVE AND FOR INSTALLATION; FORD DID NOT HOOK UP MY BATTERY TO A CHARGER DURING THIS TIME AND THE BATTERY RAN DOWN, LIMITING ITS REMAINING USEFUL LIFE. I HAD TO COMPLAIN TO GET A LOANER VEHICLE WHILE MY VEHICLE WAS IN THE SHOP. SHORTLY AFTER THE NEW ENGINE WAS INSTALLED, THERE WAS A TERRIBLE RATTLING NOISE UNDER THE HOOD THAT WAS DUE TO A FAULTY TRANSMISSION FLYWHEEL--POSSIBLY DAMAGED DURING THE ENGINE REINSTALLATION. THESE ECOBOOST ENGINES ARE A DISASTER. MY ENGINE FAILED AT 36,000 MILES--MANY FAIL JUST OUT OF WARRANTY. BUT, SINCE YOU NEVER KNOW WHERE YOU MIGHT BE WHEN AN ECOBOOST ENGINE FAILS, IT'S ALSO A SAFETY PROBLEM.
Engine, Feb 25, 2021
MY WIFE WAS DRIVING TO WORK WHEN VEHICLE SUDDENLY SPUTTERED AND LOST POWER. SHE IMMEDIATELY PULLED TO SIDE OF HIGHWAY. HAD VEHICLE TOWED TO GARAGE AND WAS TOLD THE COOLANT VALVE WENT SUDDENLY, CAUSING ENGINE TO OVERHEAT AND ENGINE CYLINDER TO CRACK. VEHICLE HAS ONLY 71000 MILES. THIS IS THE SAME PROBLEM REPORTED FOR 2014 FORD ESCAPES, IN WHICH A RECALL WAS ISSUED. THERE WAS NO RECALL ISSUED FOR 2015 ESCAPES DEALING WITH THIS SITUATION.
Engine, Jan 11, 2021
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS WITH THE HEATER IN THE ON POSITION, THE HEATING SYSTEM FAILED TO PROVIDE HEAT THROUGHOUT THE CABIN OF THE VEHICLE. THE TEMPERATURE GAUGE READING WAS ELEVATED TO THE HIGH MARKER. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REFERRED THE CONTACT TO THE LOCAL DEALER. THE VEHCILE WAS TOWED TO YORK FORD INC (1481 BROADWAY, SAUGUS, MA 01906, (781) 231-1945) AND WAS DIAGNOSED WITH A CRACKED HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 51,226. INVALID VIN.
Power train, Engine, Dec 28, 2020
PURCHASED A NEW 2015 ESCAPE HAVE HAD IT IN THE DEALER MULTI TIMES FOR TURBO REPLACEMENT AND THE HEADS REPLACED. WAS SMELLING COOLANT IN THE CAR TOOK IT TO THE SAME DEALER FOR REPAIR. THAT WAS OVER 7 WEEKS AGO. FORDS WILL NOT APPROVE THE REPAIR THAT WAS CAUSED BY THE COOLANT LEAKING INTO THE ENGINE. I HAVE A ACTIVE POWERTRAIN AND FORD ESP WARRANTY.
Engine, Dec 20, 2020
I NOTICED THAT MY HEAT STOPPED WORKING WHILE IDLING. AFTER DOING SOME RESEARCH, I CHECKED THE ENGINE COOLANT LEVELS AND DISCOVERED MY ENGINE COOLANT WAS PRETTY LOW. I FILLED THE COOLANT AND THE ISSUE WAS FIXED. A FEW DAYS LATER; HOWEVER, I NOTICED THE ISSUE AGAIN. UPON CHECKING MY COOLANT LEVEL AGAIN, I SAW THAT THE LEVEL HAD DROPPED AGAIN. I CHECKED EVERYWHERE FOR LEAKS BUT SAW NONE. I THEN BROUGHT MY CAR TO A MECHANIC WHO ALSO CHECKED FOR LEAKS. HE TOLD ME THERE WERE NO EXTERNAL LEAKS. THE COOLANT WAS LEAKING INTO ENGINE, A COMMON PROBLEM THEY SEE WITH FORD VEHICLES. THEY TOLD ME IT WAS NOT WORTH IT TO FIX THE PROBLEM, AND THAT I WAS BETTER OFF TRADING IT IN FOR A NEW CAR. I'M SO UPSET BECAUSE I TOOK EXCEPTIONAL CARE OF MY VEHICLE AND NOW NEED TO CAR SHOP DURING A PANDEMIC WITH POOR CREDIT DUE TO PANDEMIC CIRCUMSTANCES. THIS IS NOT RIGHT THAT THE COMPANY WILL TAKE NO OWNERSHIP OVER THE ISSUES AND PUTS IT ON THE CUSTOMER TO DEAL WITH THE ISSUES.
Electrical system, Engine, Fuel/propulsion system, Dec 20, 2020
I LEFT THE CAR ON SINCE MY DAUGHTER AND HUSBAND WERE IN THE CAR. WHEN I CAME BACK OUT FROM THE STORE, I TRIED TO PUT THE CAR IN DRIVE BUT IT WOULD NOT LET ME. SO I TRIED TO TURN OFF THE CAR BUT IT WILL STILL STAYED ON. AFTER ABOUT 1 HR THE CAR STARTED TO TURN OFF SLOWLY. IT IS COMPLETELY OFF NOW BUT WONT TURN BACK ON. LUCKILY WE WERE IN A PARKING LOT OF A DOLLAR TREE.
Electrical system, Engine, Dec 10, 2020
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE TOOK A FEW SECONDS TO START-UP. THE CONTACT STATED THAT THE ENGINE REVVED UP TO 1,200 RPM AND THEN RETURNED TO 1,000 RPM. THE VEHICLE WAS SHIFTED INTO GEAR AND MOVED A SHORT DISTANCE BEFORE STALLING. THE GEAR WAS SHIFTED INTO NEUTRAL TO ALLOW THE TRANSMISSION TO STOP ROTATING THEN THE IGNITION WAS PLACED IN THE OFF POSITION. THE VEHICLE WAS RESTARTED HOWEVER, ON SEVERAL OCCASIONS THE VEHICLE FAILED TO RESPOND AND THE PROCEDURE HAD TO BE REPEATED BEFORE THE VEHICLE RESUMED NORMAL OPERATIONS. ON SEVERAL OCCASIONS THE OIL, BATTERY AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE WARNING LIGHTS WERE NO LONGER DISPLAYED. THE VEHICLE WAS TAKEN TO BOGGUS FORD MCALLEN (1400 E EXPRESSWAY 83, MCALLEN, TX 78501) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Engine, Dec 1, 2020
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BCM (BODY CONTROL MODULE) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON BACK-ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE ISSUE WITH THE BACK-ORDERED PARTS. THE MANUFACTURER CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 12/9/2020. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.*DT THE 5 BCM DIDN'T WORK EITHER. DEALER STATED WIRING HARNESS IN DASH & BCM GOING OUT OF FIRE WALL.*JB
Engine, Nov 11, 2020
I STARTED MY VEHICLE AND NOTICE WHITE SMOKE COMING FROM MY EXHAUST PIPES AND SMELLED BURNING. AS I DROVE THE SMOKE STOPPED UNTIL I CAME TO A REST. 2 DAYS LATER AS I WAS DRIVING DOWN THE STREET THE WARNING SIGN CAME ON STATING VEHICLE IS OVERHEATING I PULLED OVER AND NOTICE THE VEHICLE WAS HOT. THE NEXT DAY I TOOK IT TO A MECHANIC WHOM STATED THERE WAS NO COOLANT IN THE COOLANT COMPARTMENT AND THAT THE COOLANT WAS BURNING OUT. CAUSING IT TO HAVE WHITE SMOKE COMING FROM EXHAUST AND OVERHEATING
Engine, Oct 29, 2020
I HAD THICK WHITE SMOKE COMING FROM MY EXHAUST WITH 98,XXX MILES AND MY DEALERSHIP MECHANIC TOLD ME THAT COOLANT WAS GETTING INTO MY CYLINDERS DUE TO EITHER A BLOWN HEAD GASKET OR A DEFECT IN THE WATER PUMP DESIGN. I HAD AN ENGINE WITH 18,XXX MILES PUT INTO MY CAR AND 20-30 MINUTES AFTER DRIVING IT, IT WAS SMOKING AGAIN. NOW I HAVE TO REPLACE THE ENGINE AGAIN. THE ENGINE IN MY CAR IS THE SAME ENGINE IN THE 2013 MODEL OF MY VEHICLE AND THE 2013 MODEL GOT RECALLED FOR THE SAME ISSUE.