2015 Ford Escape
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,102 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Escape model years with reports.
Of the 2015 reports, 29 involved a crash and 20 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Campaign 22V254000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Representative owner complaints: power train
285 reports, newest first. Show all
Power train, Jun 7, 2023
At approximately 85,000 miles, the vehicle started experiencing issues where pressing the gas pedal would not make the vehicle move. It was intermittent, and luckily I was near my home and able to get it into the garage. If I had been on a main road at the time, I likely would have been hit, injured and/or killed. I was confident it was a transmission problem because I had the same thing happen on a 2014 Ford Escape in 2022. That vehicle had about 135,000 at the time. If you follow this Facebook link, you will see many more people who also have the same transmission issues with Ford Escapes. https://www.facebook.com/groups/811053262904301 Ford Motor Company and the local dealership were very difficult to work with on this issue.
Power train, Jun 6, 2023
The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and failed to accelerate as needed. The contact stated that the “Service Transmission” warning light was illuminated. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 183,000.
Power train, May 19, 2023
Ford case number - [XXX] I was driving down the highway to attend my daughter's college graduation when I noticed that the vehicle wasn't moving when accelerating; it got worse as I again tried to accelerate and the engine was revving and RPM dial was increasing but car would not move. Then the car jumped and sputtered. As I was exiting the highway the Transmission Failure light came on. There was no warning to this event. Once I got the car off the highway and assessing the situation, we decided to try and start the car to see if it would drive and while the car did start, it would not move in drive or reverse. The car was towed to Columbia MO so I could attend the graduation and is being serviced by a transmission expert there. He confirmed that it needs to be rebuilt. This same repair shop has said they have serviced close to 60 Ford Escapes for transmission in the last 18 months. Another Ford dealer said its a known issue for these transmissions to fail. My car doesn't even have 100k miles on it. The danger and risk of this happening on an interstate is pretty obvious; the cars behind me had no idea my transmission was failing (heck, I didn't know it either) and that I was struggling to accelerate. We could have easily been hit by any car or semi that was travelling down that same highway - it was extremely scary. It is crazy to think of the number of Ford Escapes in the nation that are failing when a small town in Missouri has serviced 60 in less that two years! I hope that people are reporting this and that you have a way to investigate to determine the manufacturer liable for these very dangerous and expensive failures! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Other or unspecified, Engine, May 12, 2023
https://www.cars.com/articles/2013-2015-ford-escape-fiesta-st-fusion-transit-connect-recall-alert-1420694733115/ While driving 80 miles an hour on an 8 lane freeway, with the flow of high traffic-including semi commercial traffic, and my child in the car, the vehicle went into limp mode due to an overheat warning. I was unable to accelerate and was able to "limp" to the side of the road. Very scary and VERY dangerous. My child and I are lucky something worse did not happen. Root cause lack of coolant circulation resulting in the engine overheating. This possibly has caused a crack in the cylinder head, resulting in a pressurized oil leak that, in the presence of a heat source such as a hot engine surface, increases the risk of an under-hood fire. Through research, I found this is a known issue with my vehicle and besides a limited recall (of which my VIN is excluded) there is a class action pending in California. I contact FORD customer service and its answer was my VIN isn't included in the recall so nothing they could do. When I brought up on FORD's knowledge and request for someone in its escalation team to call me, they said a supervisor would call and the customer service supervisor said- my issue because my VIN not included in the recall. There have been 30+ cases of engine fires related to this issue and hundreds if not thousands of FORD owners affected. How is the NHTSA not taking action? This is very dangerous and a very expensive cost to consumers who were misled by FORD to purchase these dangerous lemons. This is a dangerous defect that FORD has known about for years. NHTSA should require FORD to recall these for the safety of children and consumers. https://www.govinfo.gov/content/pkg/USCOURTS-caed-2_21-cv-00468/pdf/USCOURTS-caed-2_21-cv-00468-0.pdf https://www.change.org/p/hold-ford-accountable-for-fixing-their-ecoboost-engines https://www.lieffcabraser.com/2021/05/ford-ecoboost-engine-defect-lawsuits-consolidated-in-california/
Power train, May 5, 2023
The contact owns a 2015 Ford Escape. The contact stated that while parking the vehicle, the transmission failed to shift into park(P), with the Service Transmission Now message displayed. Additionally, the vehicle made abnormal sounds while driving. The vehicle was towed to the dealer, where recall repair of NHTSA Campaign Number: 22V413000 (Power Train) was performed; however, the failure recurred after the recall repair was performed. The contact stated that the transmission failed to shift into drive(D), and the parking brake was applied while the vehicle was parked. The vehicle was then towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.
Power train, Apr 30, 2023
While driving on rural roads (30-45mph) the vehicle had a sudden loss in power, as though the transmission was slipping. The problem went away as suddenly as its onset, but approximately a week later, a warning 'Transmission Failure, Service Now.' appeared and the vehicle immediately went into limp mode, and would not shift into higher gears. AAA was called to tow the vehicle to the dealer for service. The Ford dealer received the vehicle and reported that the clutch plates had failed. This vehicle had the original transmission fail at 65,000 miles. Ford refused to pay for any parts or labor, as the car was out-of-warranty (by 5000 miles). Customer payed out-of-pocket for diagnosis, parts, and labor to install a new transmission ($5820.86). The second failure noted above occurred at 81,000 miles (only 15,000 miles / 18 months on the new transmission) and was covered under the warranty of the prior transmission.
Power train, Apr 20, 2023
Complete Transmission Failure. Always serviced at 30,000 miles and regular maintenance done on vehicle. This occurred without warning and according to the Transmission Shop and looking at the internet, this is a common problem with Ford Escapes after 100,000 miles. Ford needs to pay for these repairs. $5000 for mine
Power train, Engine, Apr 19, 2023
Currently a Lemon Law Lawsuit is going on out west in reference to the Ecoboost failure which my vehicle year is included in that. The risks include engine failure and risks of fire. Currently my vehicle is missing/over heating/white smoke pouring out of my exhaust/losing coolant. This has caused my vehicle to be a major safety hazard for my children and myself. Ford has been called but was told nothing can be done since no recall has been put into effect.
Power train, Apr 12, 2023
My transmission have gone out because the manufacturer got the parts in to late!
Steering, Power train, Apr 5, 2023
The contact owns a 2015 Ford Escape. The contact stated that while driving at 57 MPH, an abnormal sound was heard, and the vehicle failed to accelerate. The contact stated that that the transmission failed, and the service message was displayed. The contact stated that the vehicle was hauled to the residence while in neutral. The vehicle was then towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired with a refurbished transmission. The contact stated that the following day after picking up the vehicle, upon starting the vehicle, the steering assist fault message was displayed before the vehicle erroneously turned off. The vehicle was towed back to the dealer who stated that the steering assist needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown steering recall however, the VIN was not included. The manufacturer was notified of the failure however, the contact was unaware if a case was opened. The contact was transferred to the NHTSA Hotline. The approximate failure mileage was 106,000.
Power train, Mar 6, 2023
The contact owns a 2015 Ford Escape. The contact stated while driving 25 MPH uphill, the RPM revved up and dropped. The vehicle made an abnormal whining sound. There was no warning light illuminated. Additionally, the contact stated while driving and depressing the accelerator pedal, the RPMs revved to approximately 4,000-5,000 RPM and the vehicle hesitated to respond while accelerating. The contact stated that the vehicle was not shifting properly. The contact continued to depress the accelerator pedal until the vehicle responded as needed. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. The vehicle was not diagnosed nor repaired. The vehicle was taken to a transmission specialist, Tigard Transmission Center, where the transmission was replaced at the contact’s expense. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 59,000.
Power train, Mar 3, 2023
The contact owns a 2015 Ford Escape. The contact stated that while his daughter was driving 30 MPH and merging onto the highway, the vehicle hesitated while depressing the accelerator pedal. The transmission warning light illuminated. The vehicle was towed to a dealer where it was diagnosed with transmission failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V413000(Power Train). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 94,000.
Power train, Mar 2, 2023
The contact owns a 2015 Ford Escape. The contact stated that after coming to a stop at a traffic signal, the transmission was slipping. The oil warning light was illuminated. The contact had received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was towed to a local dealer to be serviced under the recall. The vehicle was repaired; however, the contact was then informed the vehicle could not be returned and was inoperable. The vehicle remained at the dealer. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 98,400.
Power train, Feb 25, 2023
Tried to pass a car going around 55 or 60 got into the other lane to try to go around and car wouldn’t accelerate. When you hit the gas the rpm’s jump up and drop and repeat. Had to slam on brakes and get on side of road and turn the car off and sit there for a little while until it would crank and drive again.
Power train, Feb 21, 2023
The transmission failed instantly with no warning after the vehicle showed no issues on a diagnostic test 3 weeks previous to the transmission failure. In addition, a recall part issues from Ford was replaced that directly attached to the transmission at the service appointment 3 weeks prior. The transmission failure, stopping the car's movement on the spot, happened without warning while in traffic putting myself and other drivers in my immediate vicinity at risk. The dealer confirmed that the transmission failed and would need to be replaced. Ford is currently defending litigation in a class action lawsuit which quotes 1.7 million Ford Escapes have faulty cable bushing, the same part that was replaced on my car at the service appointment 3 weeks prior to the incident. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.
Steering, Power train, Electrical system, Feb 17, 2023
Rack and pinion went out at 66,000 miles. I have send reviews on this make and model that this is a problem. I have talked to multiple mechanics who have adv this is an electric problem in these cars and with different years.
Power train, Feb 10, 2023
I received Safety Recall Notice 22S43/ NHTSA Recall 22V413 from Ford in October 2022. I called my local Ford Dealer West Hills Ford in Bremerton WA to schedule the recall service soon after. They told me they were too busy to do the service, and said they would call back. They never did. Today, my car will not shift out of park and I was in a busy parking lot. Once turned off, it will not start again. I called West Hills Ford to schedule the service today and was told they don't have the part and can't do the recall service.
Power train, Engine, Feb 3, 2023
The contact owns a 2015 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine, head gasket, and engine block needed to be replaced; however, the parts for the repair were on backorder. The vehicle remained at the dealer awaiting the parts for the repair. The contact was not made aware that her VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 80,000.
Power train, Feb 1, 2023
I bought my car at in 2015 brand new , it’s currently undriveable due to it being diagnosed with full transmission failure. My car has had a recall on it for 3 years and was advised not to take it in due to unavailability of parts (transmission related recall) due to unavailability of recalled parts the condition has degraded the transmission to the point of complete failure. In the ford dealership there are 108 of these same transmissions on back order, clearly there’s an issue with them. The assistance that they advised of is expediting the transmission getting to the dealership which honestly seems like a slap in the face, this isn’t an issue that I should be having with a 7 year old car. I should be enjoying the fact that it was paid off, not frantically looking to buy a new car. This isn’t my fault and I shouldn’t be financially responsible for inferior parts. Ford dealership will tell me that I have full transmission failure they would never admit it was due to unavailability of parts or an inferior problem of having an small eco boost engine that pumps air and oil into the transmission
Power train, Jan 12, 2023
The contact owns a 2015 Ford Escape. The contact stated while making a right turn at approximately 35 MPH, there was an abnormal sound coming from the vehicle with the RPM’s revving. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate while the accelerator pedal was depressed. The contact stated that she pulled over and turned the vehicle off and upon restarting the vehicle, the RPM’s increased, but the vehicle failed to respond. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the dealer informed her that the transmission was sealed, and the fluid levels could not be checked. The manufacturer was contacted and transferred the call to the NHTSA Hotline. The approximate failure mileage was 167,000. The VIN was not available.
Power train, Jan 6, 2023
The contact's son-in-law owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the vehicle was hesitating and jerking while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was notified that the transmission needed to be replaced. The manufacturer was notified of the failure and acknowledged being aware of the failure; however, the manufacturer offered no assistance. The contact was then referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 100,000.
Power train, Jan 3, 2023
The contact's grandmother owns a 2015 Ford Escape. The contact stated that after coming to a complete stop, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The transmission warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.
Power train, Dec 16, 2022
The contact owns a 2016 Ford Escape. The contact stated while driving 40 MPH, the vehicle made abnormally loud sounds. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission bearing on the front driver's side axle was worn out and there was an unknown leak. The independent mechanic informed the contact that the failure was a known failure. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 136,000.
Power train, Nov 3, 2022
The contact owns a 2015 Ford Escape. The contact stated while at a complete stop at the traffic light, the vehicle emitted an abnormal sound. The accelerator pedal was depressed but the vehicle failed to respond. The vehicle then responded at a significantly slow speed. The contact pulled into a nearby parking lot. A message indicating a transmission failure was displayed. The vehicle was towed to the residence. The vehicle was then towed to the dealer and repaired under NHTSA Campaign Number: 22V413000 (Power Train). However, the failure persisted. The dealer diagnosed that the transmission needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 106,000.
Engine, Power train, Oct 31, 2022
The contact owns a 2015 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle failed to accelerate properly. There were no warning lights illuminated; however, there was a message indicating that the 4WD was inoperable. The contact pulled over and had the vehicle towed to the dealer to be diagnosed. The contact was notified that there was coolant in cylinder #3, and that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 127,071.