2015 Ford Escape
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,102 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Escape model years with reports.
Of the 2015 reports, 29 involved a crash and 20 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Campaign 22V254000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Representative owner complaints: other or unspecified
141 reports, newest first. Show all
Other or unspecified, Dec 29, 2020, fire
CAR CAUGHT FIRE WHEN I WAS NOT IN IT PERIOD FROM WHAT I HAVE READ THERE WAS A CARBON MONOXIDE LEAK IN THE FRONT CABIN IN MANY OF THESE CARS THAT COULD SPONTANEOUSLY COMBUST WHICH IS WHAT HAPPENED.
Other or unspecified, Nov 3, 2020
BACKUP CAMERA MALFUNCTION. MESSAGE APPEARS: ! CAMERA IS UNAVAILABLE. CONTACT YOUR DEALERSHIP. WHEN SHIFTING TO REVERSE SOMETIMES THE BACKUP CAMERA DOESN'T APPEAR ON THE SCREEN. THE MESSAGE ABOVE APPEARS AND IT'S A BLANK BLACK SCREEN.
Other or unspecified, Visibility/wiper, Oct 21, 2020
WIPERS EXTEND BEYOUN WINDSHIELD UNCONTROLLABLE SHAKE AND TWITCH WON'T RETURN TO HOME. REPLACE STEERING COLUMN CONTROLLER TO NO EFFECT T.. WHAT IS CAUSE THIS. DEALER LOONS FORD FALLS CHURCH VA NO HELP? ALSO JUST REPLACED $5000 TRANSMISSION @ 100,000 MILES..... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Aug 12, 2020
I AM HAVING PROBLEMS WITH STALLING. I HAVE HAD THE MAP SENSOR REPLACED, THE PURGE VALVE SYSTEM DONE TWICE AND THE FUEL PUMP WAS REPLACED. THIS CAR WAS BUILT IN DECEMBER 2014. I TOOK IT TO HOLMAN FORD IN TURNERSVILLE NJ AND THEY COULD NOT FIGURE OUT WHY IT IS STALLING. I FEEL IT IS THE SAME ISSUE THAT THEY HAD RECALLED 2.0 ECOBOOST ESCAPES. CHECK ENGINE LIGHT IS ON AND I CANNOT DRIVE IT MORE THEN A FEW MILES, THEN IT DOESN'T START. I HAVE LOOKED ONLINE AND I FEEL THIS IS PART OF THE RECALL14S17...SSM47575. HOLMAN FORD COULDN'T FIGURE OUT WHAT WAS WRONG AND SAID THEY WERE TALKING TO THE ENGINEERS. WHAT A JOKE I HAD TO PAY FOR THEM TO PUT ON FOR THE CODES BUT IT WASN'T EVEN CORRECT. THIS STALLING HAPPENS WHEREVER I AM DRIVING WITHIN THE FIRST FEW MILES OF THE DAY THEN I DON'T TRY TO DRIVE BECAUSE IT WILL STAHL. THIS HAS BEEN HAPPENING FOR THE LAST YEAR AND HALL
Other or unspecified, Jul 28, 2020, fire
CAR WAS PARKED AND TURNED OFF AFTER A 10 MINUTE TRIP. THE CAR STARTED SMOKING UNDER THE HOOD ON THE DRIVER SIDE NEAR THE WINDSHIELD AND EVENTUALLY CAUGHT FIRE.
Other or unspecified, Jul 9, 2020
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING AND INDEPENDENTLY RESTARTED. THE VEHICLE WAS TAKEN TO REPAIR FACILITY ELITE AUTOMOTIVE LLC LOCATED AT 6113 ENTERPRISE DR, MAINEVILLE, OH 45039, TO BE DIAGNOSED. THE TECHNICIAN RETRIEVED DTC NUMBER: P0236 AND REPLACED THE TURBO SENSOR WIRING HARNESS. THE MAP SENSOR WAS ALSO REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,850.
Other or unspecified, Jun 23, 2020
A RECALL WAS MADE FOR THE DOORS ON MY 2015 FORD ESCAPE. I HAD THESE ISSUES LAST YEAR, MADE A COMPLAINT TO NHTSA AND GOT NO RESPONSE. I PAID FOR THE ISSUES TO BE FIXED. HOW DO I APPLY FOR A COMPENSATION FOR THIS RECALL THAT SHOULD HAVE OCCURRED LAST YEAR? *TR
Other or unspecified, Electrical system, Jun 19, 2020
FAULTY INSTRUMENT CLUSTER - INOPERATIVE DISPLAY - BLANK MULTIPLE FUNCTION DISPLAY (MFD) AND NON-FUNCTIONING WARNING CHIMES. MESSAGES AND WARNING LIGHTS. UNABLE TO READ SPEEDOMETER, ODOMETER, DOOR AJAR, TIRES LOW ETC ON DISPLAY PANEL. INSTRUMENT CLUSTER NEEDED TO BE REPLACED. SIMILAR FORD RECALL - ADVISED UPDATING INSTRUMENT PANEL - THIS RECALL FOR CARS MANUFACTURED ONE MONTH PRIOR TO MY ESCAPE. *TR
Other or unspecified, Engine, Apr 20, 2020
COOLANT BYPASS VALVE CONSTANTLY MELTS AWAY I HAVE TO REPLACE IT EVERY 2 MOTHS
Other or unspecified, Service brakes, Engine, Feb 17, 2020
WHILE TRAVELING ON THE INTERSTATE IN OUR 2015 FORD ESCAPE TITANIUM, WE BEGAN TO EXIT AND FOUND WE HAD NO BRAKES. WE HAD TO UTILIZE THE PARKING BRAKE IN ORDER TO BRING THE CAR TO A STOP. WE TOOK THE CAR TO A FORD DEALERSHIP FOR REPAIRS. THEY DETERMINED THAT THE BRAKE POWER ASSIST HAD FAILED BECAUSE THE VACUUM PUMP LOCKED UP CAUSING THE CAM DRIVE TO BREAK INSIDE THE CAM SHAFT. THIS ALSO CAUSED METAL SHAVING CONTAMINATION IN THE ENGINE OF THE CAR WHICH CAN CAUSE THE MOTOR TO LOCK UP AT ANY TIME WITHOUT WARNING. OUR RESEARCH REVEALED THAT A RECALL WAS ISSUED FOR THIS EXACT PROBLEM IN THE 2013 FORD ESCAPE; HOWEVER, THERE HAS BEEN NO RECALL ISSUED FOR THE 2015 FORD ESCAPE. THIS IS CLEARLY A DESIGN FLAW/FAULTY PARTS ISSUE THAT STILL HAS NOT BEEN CORRECTED. WE HAVE CONTACTED THE MANUFACTURER TO SEE IF THEY WOULD DO ANYTHING; BUT THEY REFUSED AND ALSO REFUSED TO LET US SPEAK TO SOMEONE ELSE REGARDING THIS. SO, WE ARE STUCK WITH A $2,200 CAR REPAIR BILL ON A 4 1/2 YEAR OLD VEHICLE WITH 74,000 MILES THAT FORD KNOWS IS AN ISSUE BUT REFUSES TO DO ANYTHING ABOUT. THIS DOESN'T INCLUDE POSSIBLY A NEW MOTOR IF IT LOCKS UP DUE TO THE METAL SHAVING CONTAMINATION. THE BRAKES FAILING UNEXPECTEDLY WAS A SAFETY HAZARD AND NOW WE HAVE ANOTHER POTENTIAL SAFETY HAZARD IF THE MOTOR LOCKS UP WHILE WE ARE DRIVING THE VEHICLE.
Other or unspecified, Jan 12, 2020
STARTING ON THE EVENING OF JANUARY 9, 2020, MY CAR WOULD STALL WHEN IDLING. AFTER RESTARTING, AND WHILE DRIVING HOME; THE CAR STALLED SEVERAL MORE TIMES. I WAS ABLE TO DRIVE TO AND FROM WORK ON FRIDAY, JANUARY 10, 2020 HOWEVER AFTER PICKING MY DAUGHTER UP, THE CAR STARTED STALLING WHEN IDLING, AND IT CONTINUED TO STALL. IF IT WAS "REVVED" UP, THAN IT SEEMED TO RUN OKAY FOR AWHILE. IT RAN FINE ON THE MORNING OF SATURDAY, JANUARY 11, 2020 HOWEVER IT STARTED STALLING AROUND 12:00. I STOPPED AT A LOCAL MECHANICS SHOP AND WAS TOLD TO GO TO A FORD DEALERSHIP BECAUSE THERE ARE "SILENT" RECALLS. THE VEHICLE CONTINUED TO STALL BUT I MANAGED TO STOP AT AN AUTO PARTS STORE, EXPLAINED WHAT WAS HAPPENING, AND IT WAS SUGGESTED PUTTING FUEL INJECTOR IN, WHICH I PURCHASED AT THE TIME THAN FILLED MY GAS TANK UP. I MANAGED TO GET TO THE FORD DEALERSHIP, JIM SHORKEY IN WHITE OAK AND MADE AN APPOINTMENT FOR MONDAY, JANUARY 13, 2020 HOWEVER AFTER THE LAST TIME THE VEHICLE STALLED, I HAD A HARD TIME RESTARTING IT, AND IT WAS NOT DOING ANYTHING WHEN I WAS PUSHING IN THE GAS PEDAL SO I CALLED FORD ROADSIDE ASSISTANCE, AND HAD IT TOWED TO JIM SHORKEY.,
Other or unspecified, Fuel/propulsion system, Oct 23, 2019
I BROUGHT MY CAR LAST YEAR ABOUT 4 MONTHS AGO IT STARTED ME TO MANY PROBLEMS STARTED SMELLING GAS WHEN I PUT THE GAS IT DON'T START I TAKE IT TO THE SHOP THEY GET TO FIX I COST ME NOW I TAKE IT TO FORD SHOP THEY TOLD ME THAT I HAVE TRANSMISSION I NEED THE NEW ONE
Electrical system, Other or unspecified, Engine, Sep 3, 2019
ENGINE SHUT OFF WHILE DRIVING. CAR ALSO HAS BEEN HAVING A STARTING ISSUE. THE INSTRUMENT CLUSTER WOULD COME ON, FUEL PUMP WOULD PRIME, GO TO START AND NOTHING. IF THE BATTERY WAS UNPLUGGED FOR 5 MINUTES IT WAS MORE LIKELY TO START. THANKFULLY IT HAPPEN ON A CITY STREET AND NOT THE HIGHWAY THAT I WAS GOING TO BE GETTING ON.
Power train, Other or unspecified, Aug 28, 2019
I WAS DRIVING TO WORK. HAD NO NOISE , LIGHTS, OR WARNING OF ANY KIND..I WAS PUSHING ON THE GAS PEDAL..THE CAR QUIT MOVING. I THOUGHT MAYBE A COMPUTER ERROR. COASTED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF..WAITED A MINUTE..RE STARTED IT..STARTED TO DRIVE..WENT JUST A FEW FEET AND IT DID IT AGAIN...AGAIN..NO NOISE, WARNING LIGHTS..NOTHING. I MADE A PHONE CALL..I WAS RIGHT AROUND THE CORNER FROM A CAR REPAIR SHOP. REALLY KINDA COASTED IN. OF COURSE THEY LOOKED AT IT..GAVE ME THE GREAT NEWS AS TO IT HAD CATASTROPHIC TRANSMISSION FAILURE. I HAD IT TOWED FROM THERE TO A FORD DEALERSHIP..THEY FOUND THE SAME ISSUE. THE TOW COMPANY THAT TOWED MY CAR IN THE NEXT 2 WEEKS TOWED 4 OF THEM..ALL WITH TRANSMISSION ISSUES. I ALSO TALKED TO A TRANSMISSION SHOP THAT STATED FORD IS HAVING AND HAS BEEN HAVING TRANSMISSION PROBLEMS. IR WAS A LITTLE SCARY AND DANGEROUS TO BE DRIVING 55MPH IN MORNING TRAFFIC AND HAVE YOUR CAR JUST WAIT MOVING.
Other or unspecified, Aug 23, 2019
THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DEGRADED OVER TIME AND CAUSED THE BUSHING TO DETACH FROM THE TRANSMISSION. THIS CAUSED ME TO BE ABLE TO MOVE THE SHIFT LEVER TO PARK AND TURN CAR OFF, WHILE THE TRANSMISSION WAS STUCK IN REVERSE WITH NO WARNING MESSAGE OR AUDIBLE CHIME.
Other or unspecified, Aug 13, 2019
LOST ABILITY TO PUT SHIFTING LEVER IN DRIVE, NEUTRAL, OR REVERSE. TOOK SEVERAL TRIES TO PUT SHIFTING LEVER BACK INTO PARK. ONLY OPTION WAS TO TOW THE VEHICLE. FORD DEALER DISCOVERED IT WAS A PROBLEM WITH THE BUSHING FOR THE SHIFTER CABLE, WHICH IS A KNOWN PROBLEM AND ALREADY PART OF A SAFETY RECALL FOR 2013-2014 FORD ESCAPES BUT NOT 2015. THIS RECALL SHOULD BE EXTENDED TO 2015 ESCAPES AS WELL.
Other or unspecified, Jul 26, 2019
I HAVE A DOOR LATCH PROBLEM. LOOKED IT UP AND FOUND THAT IN SEP 2016 A SAFTEY RECALL WAS PUT OUT BY FORD FOR THE DOOR LATCHES FOR 2013 - 2015 FORD ESCAPES. I TRIED TO EXPLAIN THIS TO THE DEALERSHIP SERVICE CENTER AND THEY DO NOT HAVE THIS RECALL LISTED. I HAVE THIS PROBLEM AND I NEED IT FIXED.
Other or unspecified, Jul 22, 2019
TRANSMISSION APPEAR TO HAVE A DELAY WHEN ATTEMPTING TO INCREASE SPEED. YOU PRESS THE GAS BUT THE CAR JUST SITS IN AN IDLE MODE AND AFTER A BIT IT CATCHES UP WITH ITSELF BUT MAKE A LOUD NOISE AND JOLTS THE CAR AGGRESSIVELY. THIS HAPPENS ON CITY STREET AND HIGHWAY WHEN I AM TRYING TO ACCELERATE.
Other or unspecified, Jun 24, 2019
AIR CONDITIONER SPORADICALLY BLOWS SLIGHTLY COOL AIR, INSTEAD OF COLD AIR, WHEN DRIVING ON CITY OR HIGHWAY. NO DISCERNIBLE TIMING OR CONDITIONS THAT MIGHT BE UNDERLYING FACTORS.
Other or unspecified, Apr 9, 2019
THE TINY PIECE THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BROKE. I HAD THE CABLE REPLACED ($900 REPAIR) AND THE PLASTIC PIECE BROKE AGAIN ABOUT 2 WEEKS LATER. THE PLASTIC PIECE IS NOT MADE TO BE REPLACE MEANING THE WHOLE CABLE MUST BE REPLACED SO THE ENGINE MUST BE LIFTED OUT FOR THE REPAIR. THIS CABLE MAKES THE GEAR SHIFTER INSIDE THE VEHICLE ACTUALLY MOVE THE GEAR ARM INSIDE THE TRANSMISSION. WHEN IT BREAKS THE CARE CAN'T BE SHIFTED INTO PARK, DRIVE, NEUTRAL, ETC. THIS IS A HUGE SAFETY CONCERN. WHEN IT BROKE THE FIRST TIME I WAS IN A VERY TIGHT PARKING GARAGE BACKING OUT OF THE SPACE I WAS PARKED IN. I THEN TRIED TO SHIFT THE GEAR TO DRIVE SO I COULD PULL OUT AND THE PLASTIC PIECE BROKE. I BLOCKED THE WHOLE PARKING GARAGE EXIT FOR MORE THAN AN HOUR WHILE I WAITED ON A TOW TRUCK. IT WAS A NIGHT MARE BECAUSE WE COULDN'T EVEN GET THE CAR INTO NEUTRAL TO PUSH IT OUT OF THE WAY. MY CAR IS A 2015 IT SHOULD NOT HAVE BROKEN IN THE SAME PLACE 2 TIMES IN LESS THAN A MONTH. ESPECIALLY SINCE THE PIECE IS HARD TO ACCESS WHICH MAKES FOR AN EXPENSIVE REPAIR! THIS IS A DANGER!
Electrical system, Other or unspecified, Mar 7, 2019
WE HAVE OWNED THE CAR , 2015 FORD ESCAPE SUV, FOR 70 DAYS (CERTIFIED PRE-OWN). DROVE IT ON A TUESDAY. WENT TO START IT ON A WEDNESDAY, AND IT WOULD NOT FIRE OR START. WARNING MESSAGES INCLUDED NO KEY FOB FOUND-TURN OFF VEHICLE-CALL SERVICE (ALTHOUGH I HAD BOTH IN THE CAR); 4 WD DRIVE OFF; SLIS NOT AVAILABLE-CALL SERVICE. IF IT DID FIRE, AS SOON AS THE CAR WAS PUT IN GEAR, ALL THE MESSAGES FLASHED AND THE CAR SHUT DOWN. IT WAS TOWED. IN LOOKING AT THE NHTSA SITE FOR COMPLAINTS, IT'S TIME TO MAKE FORD CULPABLE.
Other or unspecified, Feb 27, 2019
WHEN ATTACHING A TRAILER TO HITCH, SEVERAL TIMES THE AUTOMATIC TAILGATE WOULD ATTEMPT TO CLOSE WITHOUT WARNING. ON ONE ENCOUNTER, THE TAILGATE ACTUALLY HIT ME IN THE HEAD, (BEFORE OPENING BACK UP) AS IT CLOSED ON ME WHILE LOADING GROCERIES. THE 2015 FORD ESCAPE HAS THE "HANDS-FREE" TAILGATE. I CALLED THE CUSTOMER SERVICE DEPARTMENT AND NO FURTHER ACTION WAS TAKEN. VEHICLE WAS STATIONARY ON BOTH OCCASIONS. THE LAST ENCOUNTER TOOK PLACE ABOUT A MONTH AGO WHILE I WAS LOADING THE REAR OF THE VEHICLE WITH SUITCASES, ETC.
Other or unspecified, Feb 3, 2019
I START THE CAR AND LET IT WARM UP FOR 5 - 6 MINUTES BEFOR PUTTING IT IN DRIVE . AS I PULL AWAY ITS SHUTS OFF. I LET IT RUN AGAIN SOTTING IN A PARKED POSITION. I PUT IT IN DRIVE AND START TO PULL AWSY, IT SHUTS DOWN AGAIN. IT TAKES THREE TO FOUR TRIES BEFORE IT WILL RUN SMOOTHLY.IT ALWAYS HAPPENS AS I PULL AWAY FROM A PARKED POSITION IN MY DRIVEWAY. IT HAS HAPPENED DRIVING ON THE HIGHWAY
Power train, Other or unspecified, Engine, Jan 29, 2019
WHEN I DRIVE MY FORD ESCAPE IT DOESN'T WANT TO SHIFT INTO 2TO 3RD IT HAS DELAY IN SHIFTING AND IT'S WORSE WHEN IT COLD OUT ANT THEN IT DOWN SHIFTS HARD IT SHIFTS LIKE KNOW OTHER CAR OR TRUCK OR SUV AND WHEN I'M TRYING TO FIND A PARKING SPOT IN A PARKING LOT I JUST GIVE IT A LITTLE GAS AND IT JUMPS FORWARD FAST SO FAST I ALMOST HIT CARS AND PEOPLE WALKING AND I HAD IT IN THE FORD SHOP 5 OR 6 TIMES AND THEY SAY WILL PUT IT ON FORD WIRE AND FORD SAID THAT THE WAY IT SHOULD WORK AND IT WON'T HURT THE TRANSMISSION I THINK THAT IS WRONG AND UNSAFE I ONLY HAD THE FORD ESCAPE FOR 3 MONTHS I CAN BE CONTACTED BY EMAIL AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Other or unspecified, Jan 4, 2019
ELECTRICAL PROBLEM: ON MY 2015 FORD EXCAPE IVE HAD ONLY ABFEW MONTHS AT 40,000 MFILES THE DASH BOARD LIGHTS AND KEYS GO CRAZY WHEN VEHICAL IS TURNED OFF THEN CANT UNLOCK DOORS. WHEN CUT CAR BACK ON COMPUTERS ARE BLACK. WAS DRIVE DOWN THE ROAD AND COMPUTER GOES BLANK JUST LIKE YOU CUT THE CAR OFF LOST ALL ELECTRICAL USE. HAD TO WAIT A FEW MINS TO RESTART CAR. I CALLED DEALER AND THEY SAY NO RECALL ON MY VEHICLE. AS I READ THE REVIEWS MY EXCAPE IS DOING THE SAME AS OTHERS. I THINK FORD SHOULD FIX THIS AS IT IS THE SAME AS OTHERS LIKE THIS EXCAPE.