2015 Ford Escape
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,102 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Escape model years with reports.
Of the 2015 reports, 29 involved a crash and 20 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Campaign 22V254000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Representative owner complaints
1,102 reports, newest first.
Engine, Dec 13, 2017
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT DID NOT PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE ENGINE OFF AND ON, AND THE VEHICLE RETURNED TO NORMAL. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (SPRADLEY BARR FORD & LINCOLN OF GREELEY, 4901 W 29TH ST, GREELEY, CO 80634), BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING IN A PARKING LOT AT 6 MPH, THE ENGINE STALLED. THE CONTACT CALLED THE DEALER AND WAS INFORMED NOT TO RESTART THE VEHICLE AND HAVE IT TOWED. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER SENT MESSAGES TO THE FORD ENGINEERS AS TO WHAT STEPS NEEDED TO BE TAKEN TO RESOLVE THE FAILURE. THE DEALER WAS STILL WAITING TO HEAR FROM THE ENGINEERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,600.
Electrical system, Nov 24, 2017
CAR STARTS/STOPS INTERMITTENTLY. WILL CONTINUE TO RUN AT TIMES WITH THE ENGINE SWITCHED OFF AND KEY REMOVED. INSTRUMENT CLUSTER WILL COMPLETELY BLACKOUT AT ANYTIME WITHOUT NOTICE. STARTER WILL STAY ENGAGED AFTER STARTING. STATIONARY AND MOVING WITHOUT WARNING ON THE INTERSTATE, DOESN'T MATTER WHERE IT MAY BE IT HAS BECOME DANGEROUS TO DRIVE.
Wheels, Nov 21, 2017
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR SERVICE AT BERKLIN FORD IN BEDFORD, VA. THE MECHANIC DISCOVERED THAT THE WHEEL LUG NUTS WERE SWOLLEN DUE TO EXPOSURE TO WATER AND THE LUG NUT WRENCH WAS TOO SMALL TO INSERT OVER THE LUG NUTS. THE NUTS HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Power train, Engine, Nov 13, 2017
I WILL BE DRIVING ALONG AND COME TO A STOP FOR A TRAFFIC LIGHT STOP SIGN OR STOP TRAFFIC AND THE ENGINE WILL SHUT DOWN. ALSO IT WILL MAKE A HESITATE NOISE AND A CLUNK NOISE. RIGHT BEFORE IT STOPS. I HAVE TAKEN INTO THE FORD DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH ALL THE TEST THEY DID. SO TODAY 11/13/2017, I AM DROPPING MY CAR OFF AGAIN AT THE DEALER. THE CAR WAS IN MOTION.THIS HAS HAPPENED MAY TIMES SINCE OCT. 2017
Wheels, Oct 12, 2017
SWOLLEN AND CRACKED LUG NUTS. I HAVE HAD TO SPEND $176.00 REPLACING LUG NUTS FOR THIS VEHICLE. THIS HAS HAPPENED TWICE IN LESS THAN THREE YEARS. I BOUGHT THIS VEHICLE NEW AND HAVE HAD TO REPLACE 19 OF THE 24 LUG BOLTS ON THE VEHICLE DUE TO SWELLING/CRACKING. I DISCUSSED THIS WITH THE LOCAL FORD DEALERSHIP ON OCTOBER 11, 2017 DURING MY SCHEDULED MAINTENANCE. THEY STATED THIS IS A COMMON OCCURRENCE AND DID NOT SEEM TO CARE. HOWEVER, THEY CHARGED ME FOR NEW LUG NUTS. WHEN THE LUG NUTS SWELL, THEY CANNOT BE REMOVED, THUS MAKING THE TIRE TOOL THAT CAME WITH THE VEHICLE USELESS. THIS MAKES A VEHICLE WITH A FLAT TIRE UNMOVABLE WITHOUT BEING TOWED. THIS ALSO STRANDS MOTORISTS ON THE HIGHWAYS. DANGEROUS! I ALSO CONTACTED FORD NATIONAL CUSTOMER SERVICE REGARDING THIS ISSUE AND THEY RESPONDED WITH A NON CARING ATTITUDE. THIS IS A DANGEROUS ISSUE CAUSED BY A FAULTY MANUFACTURING DEFECT. FORD MOTOR COMPANY, AS WELL AS YOUR AGENCY, IS AWARE OF THIS ISSUE. WHEN WILL SOMETHING BE DONE TO HOLD FORD ACCOUNTABLE FOR THE DOLLARS CONSUMERS ARE HAVING TO SPEND DUE TO FORDS NEGLIGENCE?
Structure, Oct 10, 2017
INDEX FINGER OF ADULT FEMALE SLAMMED IN DRIVER'S SIDE REAR DOOR RESULTED IN LACERATION REQUIRING THREE STITCHES, CRUSHING THAT TURNED TIP OF FINGER GRAY AND EVENTUALLY WHAT APPEARED TO BE THE ENTIRE LAYER OF EPIDERMIS (OUTER SKIN) CONTAINING FINGER PRINTS AND NERVE ENDINGS DIED AND PEELED AWAY AND TOOK NEARLY A YEAR TO REGAIN FINE TACTILE SENSATION TO FINGER TIP (AMAZINGLY FINGER PRINTS WILL REGROW GIVEN TIME). I FEEL THIS NEEDS TO BE REDESIGNED AS I SAW ONLINE ANOTHER COMPLAINT OF A 2013 MODEL RESULTED IN AMPUTATION, AND BECAUSE OFTEN IT IS CHILDREN WITH SMALLER FINGERS WHO USE THE BACK DOORS.
Engine, Oct 7, 2017, fire
WE WERE TRAVELING IN THE CAR AT APPROXIMATELY 80 MPH. THE CAR ENGINE BEGAN TO RACE STRONGLY WITHOUT A CORRESPONDING INCREASE IN SPEED. THIS HAPPENED TWICE AND THEN A RED OIL INDICATOR LIGHT CAME ON. IT SOUNDED ALSO LIKE A HEAD GASKET BLEW ON THE 1.6 LITER ECO-BOOST ENGINE AS THERE WAS A RATTLING NOISE LIKE TUMBLING PEBBLES IN A CAN OR DRUM. WE LOST POWER. BLUE SMOKE STREAMED OUT THE TAIL PIPE OF THE CAR. WE COASTED OVER TO THE SHOULDER OF THE HIGHWAY AND CAME TO A STOP. BY THE TIME THE CAR CAME TO A STOP SMOKE WAS COMING FROM UNDER THE HOOD OF THE CAR. I GOT OUT OF THE CAR AND LOOKED TOWARD THE ENGINE COMPARTMENT FROM THE PASSENGER SIDE. FLAMES WERE COMING FROM BELOW THE CAR JUST INSIDE THE FRONT PASSENGER SIDE TIRE. WE QUICKLY GOT EVERYONE AND EVERYTHING OUT OF THE CAR. THE FLAMES SPREAD VERY QUICKLY. THE FRONT HALF OF THE CAR WAS ENGULFED IN FLAMES IN APPROXIMATELY 4 MINUTES AND THE WHOLE CAR WAS CONSUMED IN ABOUT 8 OR 9 MINUTES.
Fuel/propulsion system, Oct 3, 2017
EMISIONS CANISTER VALVE STICKS CAUSES ROUGH IDLE AND ENGINE HAS STALLED GOING DOWN THE ROAD. WAS ABLE TO ROLL TO A STOP IN A SAFE LOCATION. HAD TO TRY SEVERAL TIMES TO GET ENGINE STARTED.
Structure, Sep 26, 2017
RECALL 16S30 SIDE DOOR LATCH MAY BREAK. FORD SENT OUT RECALL MAY 2017. I HAVE BEEN WAITING SINCE THEN TO GET THIS RECALL COMPLETED. I HAVE BEEN ON A WAITING LIST SINCE THEN AT A FORD DEALER. THE DEALER STATES THAT THEY CAN ONLY GET 1 OR 2 PARTS A MONTH AND I AM ON A WAITING LIST. I CALLED FORD ON THIS ISSUE AND WAS TOLD IN BROKEN ENGLISH THAT FORD HAS THE PARTS. I MENTION THAT THERE IS A WAITING LIST FOR THE PART. AGAIN WAS TOLD FORD HAS THE PARTS. I ASKED ANOTHER FORD DEALER ABOUT THE PART SHORTAGE AND THEY CONFIRMED IT ALSO. SO MY COMPLAINT IS WHY IS FORD TAKING SO LONG TO GET THE PARTS OUT?
Other or unspecified, Sep 17, 2017, crash
VEHICLE WAS IN MOTOR ON A CITY STREET, THE PROBLEM WAS THAT IT WOULD NOT COME TO A COMPLETE STOP AFTER JUST HITTING THE ACCELERATOR. TO BETTER DESCRIBE THIS, IT WAS RUSH HOUR TRAFFIC AND TRAFFIC WAS MOVING VERY SLOW SO I WOULD HAVE TO HIT THE BREAKS AFTER JUST HITTING THE BREAKS TO MOVE FORWARD. THIS RESULTED IN AN ACCIDENT WHERE I REAR ENDED THE PERSON IN FRONT OF ME. AFTER MY VEHICLE WAS REPAIRED I HAD TO RETURN IT TO THE SHOP BECAUSE THERE AN UNKNOWN MECHANICAL ISSUE, AT THAT TIME I WAS TOLD THERE WAS A RECALL WITH THE ACCELERATOR. MY BEST ASSESSMENT IS THAT THIS MAY HAVE BEEN A CAUSE FOR THE ACCIDENT. WHEN I BROUGHT THE CAR TO THE DEALER I WAS TOLD THAT THE RECALL WAS NOT ACTIVE, I DON'T KNOW WHAT THAT MEANS BUT I WOULD LIKE IT INVESTIGATED AT THIS TIME, AS THIS ACCIDENT IS NOW AFFECTING MY DRIVERS INSURANCE.
Steering, Aug 28, 2017
TWICE IN TWO WEEKS, THE POWER STEERING ASSIST HAS FAILED SUDDENLY WHILE DRIVING. I WAS DRIVING IN A RESIDENTIAL AREA AT LOW SPEED AND THE STEERING WENT OUT AS I WAS TURNING LEFT. AFTER STOPPING THE CAR, I TURNED IT OFF AND THEN ON. THE POWER STEERING RESUMED.
Visibility/wiper, Aug 28, 2017
RIGHT DOOR REVIEW MIRROR GLASS SUDDENLY SHATTERED WHILE DRIVING STRAIGHT ON A CITY STREET. DID NOT PREVIOUSLY HIT OR OTHERWISE DAMAGE UNIT. LOOKED THIS UP ON INTERNET AND LEARNED THIS PROBLEM HAS OCCURRED WITH OTHERS DRIVING THEIR FORD ESCAPE.
Visibility/wiper, Aug 20, 2017
WIPERS ARE NOT NORMAL - THEY ARE A DISTRACTION AND COULD POSSIBLY BE A ROAD HAZARD - HAS BEEN LIKE THIS SINCE WE PURCHASED - NEEDS A RECALL
Wheels, Aug 15, 2017
WE HAD MICHELIN TIRES ON OUR VEHICLE WHEN WE BOUGHT THE VEHICLE BRAND NEW. THE TIRES WERE NEVER RIGHT. WE KEPT ASKING THEM AT THE FORD DEALER TO CHECK THEM BUT THEY SAID THEY WERE FINE. AT 32,000 MILES, THEY SAID WE NEEDED TIRES. I WAS UNDER THE UNDERSTANDING THAT 70,000 MILES WERE ON THESE TIRES. WE JUST GOT NEW TIRES FROM WALMART AND THEY WERE SAME SIZE BUT WE PUT CONTINENTAL AND IT RIDES SO MUCH BETTER. WONDERING IF THERE IS A RECALL ON THESE TIRES OR IF WE CAN GET A REFUND ON THESE TIRES. THEY ARE 235/50R18----THE TIRE ALSO SAYS E2 0203598 0213542 S2WR2. WE JUST WENT TODAY AND GOT 4 NEW TIRES AND WE HAVE 40,600 MILES ON THE ESCAPE. BUT THE TIRES WERE NEVER RIGHT. THANK YOU!!
Steering, Service brakes, Aug 14, 2017
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT INDEPENDENTLY. THE CONTACT ALSO HEARD A LOUD GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE WINDOW FORD DEALER LOCATED IN SPOKANE, WA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT THEN TOOK THE VEHICLE TO FRED HILL FORD LOCATED IN SPOKANE, WA WHERE IT WAS DIAGNOSED THAT THE ROTORS NEEDED TO BE TURNED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Structure, Aug 2, 2017
DOOR HANDLES AND LOCKS RECALL. THEY SENT US A RECALL NOTICE ABOUT 6 WEEKS AGO. WE CALLED TO MAKE AN APPOINTMENT AND THEY SAID IT WOULD TAKE ABOUT 2 WEEKS TO GET THE PART AND THEY WOULD PUT US ON THEIR WAIT LIST AND CALL US. THEY HAVE NOT CALLED US AND WE HAVE CALLED SEVERAL TIMES AND THEY KEEP PUTTING US OFF WITH THE EXCUSE THAT THERE WERE SO MANY CALLS IT WAS TAKING LONGER THEN THEY EXPECTED. THEY HAD TOLD US THAT THEY PUT US AT THE TOP OF THE LIST BECAUSE WE WERE AMONG THE FIRST TO CALL. WE WONDER IF THERE IS THAT LONG OF A LIST OR ARE THEY BLOWING US OFF. MEANWHILE THERE IS A WITHIN INDUSTRY NOTE FOR A PROBLEM WITH THAT MODEL CAR WITH THE FRONT DRIVER AND PASSENGER SEATS NOT BEING SEATED CORRECTLY IN THE BODY OF THE CAR (NO RECALL NOTICE YET) AS WELL AS THE PROBLEM WITH THE DOOR HANDLES. WE GOT THE RECALL NOTICE THE BEGINNING OF MAY AND THIS IS THE BEGINNING OF AUGUST AND THE PROBLEM HAS STILL NOT BEEN RESOLVED.
Latches/locks/linkages, Jul 24, 2017
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JULY OF 2017. THE DEALER (BERGSTROM FORD LINCOLN OF FOX VALLEY, 585 S GREEN BAY RD, NEENAH, WI, 54946) STATED THAT THE PARTS FOR REPAIR WERE UNAVAILABLE FOR ANOTHER 3-4 WEEKS. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Jul 18, 2017
I PURCHASED MY FORD ESCAPE CERTIFIED USED FROM A DEALERSHIP BACK IN JULY 2016, IT HAD APPROXIMATELY 26,000 MILES ON THE VEHICLE AND NO ACCIDENTS REPORTED. IN FEBRUARY 2017 THE VEHICLE STARTS HESITATING WHILE IN MOTION ON A COUNTRY STREET, ACTING AS THOUGH IT WAS ABOUT TO STALL OUT, NO WARNING INDICATORS CAME UP, ABLE TO GET TO OUR DRIVEWAY. WHEN IN OUR DRIVEWAY WE WERE ABLE TO BACK UP BUT WHEN PLACED IN DRIVE THE DASH GAVE A WARNING THAT THE VEHICLE WAS NOT IN PARK AND IT WOULD NOT MOVE FORWARD ONLY IN REVERSE. WE GOT IT TOWED BY OUR FORD WARRANTY TO A LOCAL DEALERSHIP WHERE PAPERWORK LOOKS LIKE THEY DID AN OVERHAUL ON THE TRANSMISSION. NOW IT JULY OF 2017 (56,000 MILES ON IT) WHILE DRIVING ON A HIGHWAY THE CAR BEGINS TO HESITATE AGAIN, I WAS ABLE TO GET OFF AN EXIT ON THE HIGHWAY BUT THEN MY CAR COMPLETELY STOPPED. WHEN THE ACCELERATOR WAS PRESSED NOTHING HAPPENED. NO WARNING INDICATORS AT ALL PRESENT ON DASH. I TURNED OFF THE VEHICLE AND TURN IT BACK ON AND THE CAR WAS ABLE TO MOVE AN INCH. WHEN PLACED IN THE SPORT DRIVE THE CAR COULD NOT RECOGNIZE IT IN DRIVE AS EVIDENCED BY IT DID NOT EVEN LIGHT UP THE "S" ON THE DASH TO LET YOU KNOW IT WAS IN SPORT DRIVE. FORD AGAIN TOWED MY CAR TO THE LOCAL DEALERSHIP WHERE IT IS BEING INSPECTED AS WE SPEAK. I HAVE HAD THE CAR A TOTAL OF 1 YEAR AND IT HAS BEEN AT THE DEALERSHIP TWICE FOR TRANSMISSION ISSUES. UNACCEPTABLE, THANK GOODNESS BOTH TIMES I WAS ABLE TO GET THE VEHICLE TO SAFETY, I WOULD NOT WANT TO IMAGINE WHAT WOULD HAPPEN IF I WAS ON A MUCH LARGER HIGHWAY AND THIS OCCURRED TO THE VEHICLE. THESE ISSUES ARE MAKING ME FEEL VERY UNSAFE AND UNCOMFORTABLE DRIVING THE VEHICLE, ESPECIALLY WHEN MY TWO CHILDREN ARE IN THE CAR WITH ME.
Steering, Power train, Jul 6, 2017
I PURCHASED A USED 2015 FORD ESCAPE ON MAY 10, 2017. I DROVE IT TO YELLOWSTONE OVER MEMORIAL DAY WEEKEND TO TEST THE VEHICLE OUT. THE TRANSMISSION WOULD SHIFT REALLY HARD AND AT 40 MPH IT SEEMED TO HESITATE WHAT GEAR TO SHIFT TO. I TOOK IT BACK TO THE DEALERSHIP, WHO SENT IT TO A FORD DEALERSHIP AND THEY RESET THE TRANSMISSION. THEY SAID THE CAR LEARNS A DRIVER'S DRIVING HABITS AND SINCE SOMEONE ELSE OWNED THE CAR IT WASN'T USED TO MY DRIVING HABITS. THE RESET ON THE TRANSMISSION HAS HELP A LITTLE, I STILL DO NOT LIKE THE WAY IT SHIFTS AT 40 MPH AND IT ALSO HESITATES TO GO AND THEN WHEN IT KICKS IN IT IS HARD TO SLOW DOWN. YESTERDAY JULY 5, 2017 I WAS DRIVING BACK TO WORK FROM LUNCH AND MY POWER STEERING FAILED. I HAD A WARNING COME ON AT THE SAME TIME I NOTICED THE POWER STEERING WAS GONE. I WAS GLAD I WAS ON A BACK ROAD OR IT COULD HAVE CAUSED AND ACCIDENT. I COULDN'T MOVE THE STEERING WHEEL. I HAD THE VEHICLE TOWED TO A FORD DEALERSHIP. I HAVE NOT HEARD ANYTHING REGARDING THE ISSUE YET. I HAVE ONLY HAD THE CAR FOR ALMOST 60 DAYS AND I HAVE HAD IT SERVICED TWICE. I DON'T FEEL I CAN TRUST THIS CAR. MY 10 YEAR OLD VAN WITH 170,000 MILES IS MORE RELIABLE.
Latches/locks/linkages, Jun 28, 2017
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BOB FERRANDO FORD IN GIRARD, PA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Fuel/propulsion system, Jun 20, 2017
THE VEHICLE STALLED AROUND 6 PM ONE EVENING, WHEN TRYING TO ACCELERATE. WAS ABLE TO GET IT BACK IN DRIVEWAY. 6 HOURS LATER TRIED TO DRIVE IT AGAIN, AND IT STALLED, ON ACCELERATION. WAS ABLE TO GET IT OUT OF THE INTERSECTION AND COULD NOT START THE CAR AGAIN. HAD IT TOWED TO THE MECHANICS AND THEY SPENT THE DAY TRYING TO RECREATE THE PROBLEM AND COULD NOT.
Air bags, Vehicle speed control, Engine, Jun 16, 2017
ELECTRIC THROTTLE BODY FAILURE AND LIMP MODE CAUSES UNSAFE BREAK DOWNS: WHILE DRIVING ON THE HIGHWAY AT ABOUT 70 MPH THE HIGHWAY MY CAR VERY RAPIDLY DECELERATED AND SEVERAL SERVICE LIGHTS TURNED ON. I WAS ABLE TO PULL OFF OF THE HIGHWAY AND RAN A VEHICLE HEALTH REPORT. THE REPORT INDICATED A FAILURE TO THE RESTRAINT SYSTEM (DEFINED AS AIRBAGS OR SEATBELT). THIS MEANS THAT IF THE SUDDEN DECELERATION WITHOUT BRAKE LIGHTS HAD CAUSED A COLLISION THE AIRBAGS MAY HAVE ALSO MALFUNCTIONED. IN ADDITION TO THE SAFETY SYSTEM MALFUNCTION A POWERTRAIN MALFUNCTION, AND TC, IVD, RSC EVENT OF FAULT WAS REPORTED. I TOOK THE CAR TO A DEALERSHIP AND THEY DIAGNOSED THE PROBLEM AS A ELECTRIC THROTTLE BODY MALFUNCTION. THEY SAID IT WAS A VERY COMMON PROBLEM. IT DOESN'T SEEM SAFE TO HAVE A CAR RAPIDLY DECELERATE ITSELF WHEN A PART FAILS ESPECIALLY IF THAT CAUSES THE COMPUTER TO REPORTS A SAFETY SYSTEM MALFUNCTION AS WELL.
Steering, Jun 7, 2017
AFTER DRIVING 3 HRS I STOPPED FOR GAS (15 MIN.) WHEN VEHICLE WAS RESTARTED THE INFO SCREEN SAID POWER STEERING FAILURE HAVE VEHICLE SERVICED AND THE STEERING WAS VERY HARD TO TURN AND DRIVE, DROVE ANOTHER 30 MIN. AND SHUT VEHICLE OFF FOR 4 HRS. WHEN RESTARTED AGAIN THE ERROR AND PROBLEM RESTORED ITSELF. TOOK VEHICLE TO DEALER THE NEXT DAY AND THE COULDN'T DUPLICATE OR REPAIR THE PROBLEM SO THE VEHICLE WAS RETURNED TO ME. THIS HAS HAPPENED TO ME TWICE A YEAR APART UNDER THE SAME CIRCUMSTANCES WITH THE SAME RESULTS
Engine, Jun 4, 2017
IT KEEPS SHOWING THAT THE SUV IS OVERHEATING WITH A WARNING. IT WILL PASS AFTER A FEW MINUTES. IT HAS HAPPENED AT LEAST 6 TIMES. WR HAVE LESS THEN 35,000 MILES ON THE CAR
Latches/locks/linkages, May 30, 2017
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LOCKS, LINKAGES, LATCHES) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.