2016 Ford Escape
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,124 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Escape model years with reports.
Of the 2016 reports, 36 involved a crash and 10 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Air bags, knee bolsterJun 26, 2017
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.
Campaign 17V398000 on NHTSA.gov
Representative owner complaints: power train
320 reports, newest first. Show all
Power train, Nov 18, 2019
THE CAR WAS PLACED IN PARK AND THE DASH SHOWED NEUTRAL. THE KEY COULD BE REMOVED AND THE CAR TURNED ON AND OFF BUT UNABLE TO SHIFT THE CAR INTO ANY GEAR SUCH AS DRIVE OR REVERSE. USING GOOGLE AND A YOUTUBE VIDEO I WAS ABLE TO LOCATE THE OVERRIDE FOR THE SHIFTER AND PUT CAR IN DRIVE AND DRIVE THE ONE MILE TO THE DEALERSHIP. THE DEALERSHIP OFFERED NO REAL ASSISTANCE OR ADVISE ON WHAT TO DO OTHER THAN 'GET THE CAR TO THEM' AND A STATEMENT THAT THE ISSUE SOUNDED 'JUST LIKE A RECALL' - 'BUT THE RECALL IS NOT ON YOUR CAR'. PER THE DEALERSHIP THE SHIFT CABLE BUSHING WAS WORN AND CABLE CAME LOOSE FROM TRANSMISSION. THIS APPEARS TO BE THE EXACT SAME DEFECT AS NHTSA CAMPAIGN NUMBER: 19V362000 HOWEVER MY VEHICLE IS NOT INCLUDED IN THE RECALL AND I WAS CHARGED $258 FOR REPLACEMENT OF A $6.35 PART THAT IS KNOWN TO BE AN ISSUE. THIS RECALL SHOULD BE REVIEWED AND EXPANDED IF ADDITIONAL VEHICLES ARE AFFECTED. THIS IS A HUGE SAFETY CONCERN TO HAVE YOUR SHIFTER AND TRANSMISSION CEASE COMMUNICATION.
Power train, Nov 18, 2019
GOT IN MY CAR STARTED IT UP AND PUT IT IN DRIVE. INSTEAD OF GOING FORWARD THE CAR WENT IN REVERSE. I PUT THE CAR IN PARK AND EVEN THOUGH THE GEAR SHIFT IS IN PARK THE CAR IS IN NEUTRAL. I HAD TO PUT THE PARKING BAKE ON TO KEEP FROM ROLLING.
Power train, Nov 18, 2019
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO ACCELERATE, THE RPMS WOULD INCREASE; HOWEVER, THE VEHICLE DID NOT RESPOND PROPERLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CHAMPION FORD EDINBORO (LOCATED AT 11941 EDINBORO RD, EDINBORO, PA 16412, 888-787-8756) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY DUE TO THE MILEAGE. THE APPROXIMATE FAILURE MILEAGE WAS 74,887. *DT VIN PROVIDED HAS NO DISPLAYABLE RECORDS IN CARFAX. *JB
Power train, Nov 13, 2019
AT 84,000 MILES, MY CAR STARTED JERKING AND HESITATING AS IT WAS TRYING TO GO INTO 2ND AND THIRD GEAR...THEN THE REVERSE WOULDN'T WORK AT ALL. THANKFULLY, I WAS ALMOST HOME WHEN THIS HAPPENED, AS THE CAR BECAME UNDRIVABLE. I WOULD HIT THE GAS AND IT WOULDN'T GO ANYWHERE....I HAVE IT AT A REPAIR SHOP AND WAS TOLD THIS IS COMMON ISSUE WITH FORD ESCAPES AND THEY ARE SURPRISED THAT FORD HASN'T ISSUED A RECALL. I HAVE TO REPLACE THE ENTIRE TRANSMISSION AT THE COST OF $5,500. I AM NOT COVERED AS THE POWERTRAIN IS ONLY COVERED UP UNTIL 60,000 MILES. I AM SO DISGUSTED THAT THIS IS A COMMON PROBLEM AND I HAVE TO PAY SO MUCH MONEY. I AM A SINGLE MOTHER AND THIS IS NOT SOMETHING I CAN AFFORD, BUT I HAVE TO CHOICE BUT TO GO INTO DEBT.
Power train, Nov 12, 2019
THE CAR JUST QUIT WITHOUT ANY WARNING STOPPED DEAD. LEFT ME STRANDED AND HAD TO HAVE IT TOWED TO THE DEALERSHIP. IT WAS DRIVING FINE AND THE NEXT THING I KNOW THE TACT WAS GOING WAY UP AND MY SPEED WAS NOT. THEN THE TRANSMISSION FAULT CAME ON THE DASHBOARD DISPLAY. THIS WAS ON A RURAL ROAD BUSY TRAFFIC.
Power train, Nov 7, 2019
TORQUE CONVERTER BEARING AND SEAL LEAKING A QUART OF TRANSMISSION FLUID A DAY. REPLACED DUE TO FAULTY SEAL AND BEARING. ITS' ONLY A 2016. THE SEAL/BEARING/TORQUE CONVERTER SHOULD NOT BE ALREADY BREAKING DOWN IN 3 YEARS.
Power train, Oct 24, 2019
CAR GOT STUCK IN REVERSE WHEN TRYING TO PUT INTO PARK IN A PARKING LOT. FOUND OUT THE BUSHING ON THE SHIFTER CABLE WENT BAD. WITH FURTHER RESEARCH UP TO 2014'S ARE ALREADY BEING RECALLED. I FOUND THAT YOU CAN ONLY BUY THE FULL CABLE KIT AND NOT JUST THE BUSHING. SOUNDS LIKE A LOT OF PEOPLE ARE HAVING THIS PROBLEM WHICH SEEMS PRETTY DANGEROUS NOT TO BE ABLE TO PUT YOUR CARS INTO DIFFERENT GEARS.
Power train, Oct 16, 2019
TRANSMISSION FAILURE AT ONLY 90K MILES FOR A VEHICLE THAT WAS BUILT IN 2016 IS ABSOLUTELY CRAZY! THE VEHICLE WILL NOT SHIFT INTO GEAR AND WHEN IT DOES IT STRUGGLES TO MOVE UNDER ITS OWN WEIGHT. THE VEHICLE WAS AT A STOP WHEN IT JOLTED REALLY HARD. IT FELT LIKE SOMEONE HIT ME FROM THE BACK. AFTER THAT JOLT THE CAR WAS MAKING SOME GRINDING NOISES. WE BARELY MADE IT TO A PARKING LOT AS THE CAR WAS STRUGGLING TO MOVE IN A BUSY STREET.
Power train, Sep 27, 2019
CAR BECAME STUCK IN PARK DUE TO A FAILURE OF A RUBBER BUSHING THAT SECURES THE TRANSMISSION SHIFT CABLE TO THE TRANSMISSION. THIS OCCURRED TO WHEN I WAS DRIVING OUT OF MY DRIVE WAY, I STOPPED TO CLOSE THE DRIVEWAY GATE AND THE CAR WOULD NOT SHIFT INTO DRIVE. CAR WAS STUCK IN PARK, TOW TRUCK FEE, FORD DIAGNOSTIC FEE WAS OVER $300 DOLLARS FOR A $7 DOLLAR RUBBER BUSHING. THIS CAR IS NOT SAFE AND SHOULD BE RECALLED DUE TO THE POTENTIAL ROLL AWAY IF THE TRANSMISSION IS STILL IN GEAR WHEN BUSHING FAILS.
Power train, Sep 16, 2019
CAR SAYS IT'S IN REVERSE BUT SHIFTER IS IN PARK. CAR WON'T START.
Power train, Jul 27, 2019
MY ESCAPE HAS EXACTLY 88,000 MILES IN IT . I WAS DRIVING HOME FROM WORK AND MY TRANSMISSION STARTED SLIPPING. I WAS DRIVING 50 MPH AND THEN IT DROPPED TO 10MPH JERKING ME HARD. THEN IT REVED UP ON ITS OWN AND STARTED GOING LIKE 60 MPH. I WAS AT A STOP LIGHT WITH MY FOOT ON THE BRAKE AND IT WAS GOING IN REVERSE THERE WAS NO PREVIOUS INDICATION THAT ANYTHING WAS WRONG I CANNOT BELIEVE I WASN'T IN AN ACCIDENT OR CAUSED ONE. THE JERKING OF THE CAR WAS SO HARD I WAS AFRAID THE AIR BAGS WOULD DEPLOY. MY THREE YEAR OLD FORD IS RECEIVING A NEW TRANSMISSION THAT IS NOT COVERED.
Power train, Jul 24, 2019
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHEN THE CONTACT SHIFTED THE VEHICLE INTO PARK, IT CONTINUED TO MOVE EITHER BACKWARDS OR FORWARDS WITHOUT WARNING. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO HOMER SKELTON FORD (6950 HANNA COVE, OLIVE BRANCH, MS 38654, (800) 490-7699) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER CABLE BUSH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 95,000.
Power train, Jul 23, 2019
DRIVING AT 55MPH ON A HIGHWAY, CAR SPUTTERED A FEW TIMES THEN SLOWED TO ZERO, WOULD NOT RESPOND TO GAS PEDAL. THANKFULLY I WAS ABLE TO GET TO THE SIDE OF THE ROAD. HAD CAR TOWED TO GARAGE AND JUST GOT WORD THAT THE TRANSMISSION HAS TO BE REPLACED... IN MY 3 YEAR OLD CAR WITH 70000 MILES. FORD SAYS TOO BAD OUT OF WARRANTY.
Power train, Jul 10, 2019
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE. THE CONTACT STATED THAT THE TRANSMISSION GEAR MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO MARK LEROSE FORD (LOCATED AT 2764 STATE ST, GASSAWAY, WV 26624, (304) 364-5132) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 155,000.
Power train, Electrical system, Vehicle speed control, Jun 12, 2019
I WAS DRIVING ON MY WAY TO PICK CHILD UP FROM DAYCARE AND CAR WOULD NOT MOVE EVEN WHEN GIVING GAS. IT FELT AS IF IT WOULDN'T SHIFT. I TOOK IT TO CAR DEALERSHIP AND THEY ARE SAYING THAT MY TRANSMISSION IS GOING OUT. THIS CAR WAS BOUGHT BRAND NEW AND AS ONLY 60,000 MILES IF THAT AND NOW THEY ARE TELLING ME MY TRANSMISSION IS OUT AND IT WILL COST ME $9,500 TO $6,000 I FIND IT FUNNY THAT THEY CALLED A RECALL ON FOCUS FROM THAT YEAR ON ISSUES WITH TRANSMISSION AND NOW MINE IS OUT AND SOME HOW IT IS MY FAULT. IF I WOULD HAVE KNOW THERE WAS ONGING PROBLEM I WOULDN'T HAVE BOUGHT THE CAR I DON'T HAVE THAT KIND OF MONEY THAT WHY I BOUGHT NEW THOUGHT I WOULD BE GETTING DEPENDABLE CARE FOR ME DRIVE MY CHILD AROUND IN. THIS HAPPEN IN TOLEDO, OHIO WHILE DRIVING I HAD TO HAVE CARE TOWED TO CAR LOT WHERE IS CURRENTLY SITTING BECAUSE I CAN NOT AFFORD TO FIX SOMETHING THAT FORD KNOWS IT HAS ISSUE WITH. I DON'T HAVE PROBLEM WITH PAYING FOR SOMETHING THAT IS MY FAULT BUT THIS IS NOT IT ESPECIALLY SINCE I KEEP SEEING AND HEARING THAT PEOPLE ARE HAVING ISSUE WITH FORD ESCAPES AND OTHER FORD PRODUCTS.
Power train, Vehicle speed control, Engine, May 2, 2019
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.
Power train, Vehicle speed control, Engine, May 2, 2019
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.
Power train, Vehicle speed control, Engine, May 2, 2019
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING ON THE STREETS OF TOLEDO. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED.
Power train, Vehicle speed control, Engine, May 2, 2019
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING ON THE STREETS OF TOLEDO. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED.
Power train, Engine, Fuel/propulsion system, Apr 29, 2019
THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.
Power train, Apr 22, 2019
WHILE DRIVING THE CAR, THERE WAS A SUDDEN LOSS OF CONTROL OVER GEAR SELECTION. REGARDLESS OF SHIFT LEVEL POSITION, "D" OR "S", GEARS WILL NOT SHIFT ABOVE 1ST GEAR, FORCING SPEED TO DECELERATE TO ONLY ABOUT 10 MPH. PARKING POSITION BECAME INOPERATIVE AS WELL, AND THE CAR CONTINUED TO MOVE FORWARD WHILE IN "P". NO ALARMS OR WARNING LIGHTS APPEARED. THE CAR WAS NOT ABLE TO CLIMB AN INCLINE, MEANING THAT EVEN 1ST GEAR IS NOT REALLY ENGAGED. THE PROBLEM SOUNDS LIKE A SIMILAR PROBLEM TO A RECALL ISSUED FOR 2013 AND 2014 ESCAPE MODEL YEARS, WHEN THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHES. WE ARE STILL WAITING FOR A DIAGNOSIS FROM THE DEALER.
Power train, Engine, Mar 10, 2019
I JUST BOUGHT THIS 2016 FORD ESCAPE IN OCTOBER, 2018. IT MADE IT UNTIL MAR. 2019. NO WARNING LIGHT, NOTHING. IT HAS 78,000 MILES AND THE TRANSMISSION BLEW. THEY ARE TELLING ME AT THE JENSEN FORD DEALERSHIP THAT IT WILL COST 6,508.00 DUE TO ALL THAT IS WRONG WITH THE TRANSMISSION. WHEN IT GETS HOT IT LEAKS TRANSMISSION FLUID BADLY. IT TOOK ONLY 2 DAYS AND NO WARNING AND IT BLEW. NOW I CAN'T PAY FOR IT, FORD WILL NOT PAY FOR IT AND I BELIEVE THEY SHOULD.
Power train, Mar 4, 2019
A RECENT INCIDENT WITH MY VEHICLE, A 2016 FORD ESCAPE SE AWD, HAS LEFT ME UNHAPPY AND DISAPPOINTED IN FORD MOTOR COMPANY. SINCE I STARTED DRIVING IN 1984 I HAVE ALWAYS BOUGHT AND OWNED A FORD PRODUCT. I HAVE HAD NO REASON TO QUESTION THE QUALITY OF FORD PRODUCTS UNTIL NOW. THE ESCAPE HAD TO BE TOWED INTO THE NEAREST FORD DEALERSHIP, CHAMPION FORD ' EDINBORO, PA. UPON INSPECTION OF MY VEHICLE THE SERVICE MANAGER INDICATED AN INNER SEAL WITHIN THE TRANSMISSION HAD FAILED. THIS RESULTED IN TRANSMISSION FLUID ENTERING ALL AREAS OF THE TRANSMISSION AN ESSENTIAL RUINING THE UNIT. THE SERVICES MANAGER'S RECOMMENDATION WAS REPLACEMENT OF THE TRANSMISSION. THIS WAS DONE WITH THE PURCHASE OF A NEW TRANSMISSION AND THE VEHICLE WAS RETURNED TO ME ON FEBRUARY 27, 2019. MY FIRST DISAPPOINTMENT WAS THE TRANSMISSION OF A 2016 ESCAPE FAILING IN LITTLE OVER THREE YEARS SINCE PURCHASE (OCTOBER 2015). THE SECOND DISAPPOINT WAS THE FAILURE OF THE TRANSMISSION JUST AFTER THE WARRANTY EXPIRED. MY ESCAPE HAD A 5-YEAR/60,000-MILE WARRANTY ON THE POWERTRAIN. AT THE TIME OF THE FAILURE I HAD DRIVEN MY ESCAPE 72,000 MILES. THEREFORE, I WAS LEFT WITH A $6232.67 REPAIR BILL ON A VEHICLE I HAD HOPE TO LAST ME SEVEN TO TEN YEARS. AT THIS POINT I WILL NEED TO KEEP THIS VEHICLE ANOTHER TWO OR THREE YEARS. WHEN I DO BEGIN LOOKING FOR ANOTHER NEW CAR, I NOW BELIEVE I NEED TO START LOOKING AT OUR MANUFACTURER PRODUCTS. I WOULD LIKE TO BELIEVE FORD MOTOR COMPANY WOULD HONOR THEIR PRODUCTS BETTER THAT I HAVE SEEN IN THIS EXPERIENCE. IF THE COMPANY DOES STEP UP AND PROVIDE SOME RE-COMPENSATION FOR MY DIFFICULTIES, I WOULD BE WILLING TO RE-THINK MY LOYALTIES TO THIS BRAND. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Power train, Jan 11, 2019
USED 2016 FORD ESCAPE BOUGHT IN 2016 WITH 85000 WHILE DRIVING JUST STOP MOVING. GEARS WERE MOVING BUT NO MOVEMENT IN THE VEHICLE. AFTER DIAGNOSIS AT THE DEALER IT WAS DIAGNOSED AS A TRANSMISSION FAULT. WITH ONLY 85000 MILES AND ABOUT 3 YEARS OLD, TRANSMISSION WENT OUT, I DON'T BELIEVE THAT'S NORMAL OR A SEMI NEW VEHICLE, I BELIEVE FORD VEHICLES ARE BEEN BUILT WITH FAULTY TRANSMISSIONS THAT DON'T LAST LONG.
Power train, Jan 6, 2019
WHEN BOUGHT CAR HEARD HUMMING SOUND AT HIGHER SPEEDS. LOOKED IT UP AND A LOT OF SAME REPORTS ONLINE BUT MIXED CAUSES. BUT NOW THE POWER TRAIN COMPONENTS HAVE TO BE REPLACED BEFORE IT BREAKS COMPLETELY. I CAN FEEL THE VIBRATION WITH MY FEET ON THE FLOORBOARD. NOW IT'S REALLY LOUD AND I'VE ONLY HAD IT 5 MONTHS. IF I CONTINUE TO DRIVE WITHOUT FIXING THE CAR ITSELF WILL FAIL. POTENTIALLY CAUSING AN ACCIDENT. I STILL HAVE 13000 PLUS TO PAY ON A DEFECTIVE VEHICLE. NOT INCLUDING THE PHENOMENAL COST TO REPLACE. THE DEFECTIVE PARTS. CAN PROVIDE ESTIMATEDS FOR REPAIR. NOT EVEN SURE IT'S WORTH KEEPING. THERE WILL BE A CRAS IF I DON'T FIX IT OR CONTINUE TO DRIVE.