2016 Ford Escape

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,124 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,124

Of the 2016 reports, 36 involved a crash and 10 involved a fire. 19 people were injured.

Primary concernPower train320 reports · 28% of complaints
Owner complaints1,124Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Power train320
  2. Back over prevention217
  3. Engine199
  4. Other or unspecified151
  5. Electrical system92
  6. Steering71
  7. Fuel/propulsion system61
  8. Engine and engine cooling56

Recalls and investigations

  1. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  2. Back over prevention, sensing system, cameraOct 13, 2025

    Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

    A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

    Campaign 25V695000 on NHTSA.gov

  3. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  4. Air bags, knee bolsterJun 26, 2017

    Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.

    Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.

    Campaign 17V398000 on NHTSA.gov

Representative owner complaints

1,124 reports, newest first.

  1. Other or unspecified, Engine, Fuel/propulsion system, Jan 5, 2024

    While driving home going about 40 mph my Ford Escape lost acceleration and then completely shut off IN THE MIDDLE OF THE ROAD! I was able to "limp" it to the side of the street where it would not start at all. I then placed it in reverse (as I was on a hill) to roll it backwards into a neighborhood to get it out of the way of on coming traffic. It was 10 PM at night! I waited for a few minutes and was able to get it to start but not change gears. I was able to get it to my neighborhood with hazards on going barely 10mph. It literally rolled into my driveway where it has been since (November 2023).

  2. Engine and engine cooling, Jan 5, 2024

    The contact owns a 2016 Ford Escape. The contact stated that while starting the vehicle, the vehicle started and was idling rough, with white smoke coming from the exhaust. The contact stated while driving 65 MPH, the vehicle started to lose motive power. The contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that coolant had intruded into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure several years ago, and a second engine replacement was needed. The contact researched online and related the failure to the Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 134,000.

  3. Power train, Dec 28, 2023

    I am the original owner of this vehicle. I bought it brand new in 2016 and had all service done by Ford Dealership. I was told to have transmission flushed and serviced at 80,000 miles which I did. I was never advised to have anything done to the transmission before 80,000 miles. On 12/06/2023 with absolutely zero lights on the dash I went to put the car in reverse and it didn’t move. I had the car towed with 121,000 miles to a transmission shop where it cost $5,121.79 to have the transmission REBUILT! Again never had a check engine, service transmission not a single light or anything on the dash. I know nothing will get done but I have driven cars reach 200,000 miles with zero transmission problems. I see this is clearly a common problem with Fords across the board but it would have been nice to have been told by Ford to service the transmission every 30,000 miles as I have now been advised by the mechanic who rebuilt my transmission. Just disappointing this is my first Ford and I love this car it’s just really disappointing to have no indication that the transmission needed service BEFORE it shit the bed!

  4. Power train, Vehicle speed control, Fuel/propulsion system, Dec 24, 2023

    When driving the car at interstate speeds the transmission overheats after just a few minutes. When this happens it triggers the car’s information system to send a message stating “Transmission Fault Service Engine Now.” Just a moment or two later it sends another message stating “Speeds Reduced To Lower Engine Temperature.” Once that message is received you no longer have any throttle control and speed will continue to decline, speed dropped from 70 mph to 30 is maybe an minute, until you pull over and let the transmission cool down. This is especially hazardous on the interstate if your in faster moving traffic with cars behind you and you can no longer accelerate with no way to signal this to the traffic behind you except the four ways. The problem seems to be the fan to cool the transmission never gets the signal to turn on and cool down the transmission. This is an ongoing issue with this vehicle and has been since I got it, there are also multiple site and forums full of this same year make and model having the same issue.

  5. Wheels, Dec 20, 2023

    A hole the size of a quarter suddenly blew out of the inside section of the metal wheel while driving 65 mph, and the tire instantly went flat. There was nothing in or on the road, no prior accidents that may have damaged the wheel, and there was no existing or resulting damage to the tire. Thankfully the wheel was on the rear passenger side. If it had been on the front end, the driver most likely would have lost control of the vehicle, causing a serious accident at a high rate of speed.

  6. Power train, Dec 13, 2023

    The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the rear wheels failed to roll and were dragging. Additionally, there was an abnormal popping sound heard. The contact pulled over to the side of the road after each failure. The contact stated that the vehicle was towed several times. The contact stated that the front and rear axles had been replaced by an independent mechanic; however, the failure persisted. The vehicle was towed to an independent mechanic, where it was diagnosed that the rear differential had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

  7. Engine, Dec 6, 2023

    engine coolant leaking into cylinders 1&2, causing check engine light to come on, misfires (over a period of 6 months)and block to crack. Had to replace. Bought escape in April 2023, Have car loan plus personal loan to pay for repairs. This was caused by defective design. Caused finical hardship for us. Could have caused engine overheating and fire. I will download one document for engine replacement, I have to many to download.

  8. Power train, Engine, Fuel/propulsion system, Nov 27, 2023

    On November 14th, 2023, a red alert appeared on the dash that indicated an engine temperature warning indicating that there was a high temperature warning and that I should find a safe place to pull over and immediately stop the vehicle. The temperature indicator on the dash showed the needle move instantly into the red/high area and then drop down. This happened twice, back-to-back. I checked the coolant and it was below the minimum level indicator as shown on the reservoir. A day later, the service engine light illuminated. I took the vehicle to Advanced Auto and asked to pull the service code and was told there were two, P0303 and P0304 which indicated a cylinder three misfire and cylinder four misfire. I noted that the coolant was also low once again despite seeing no fluid on the ground after allowing the vehicle to run. Bill Collins Ford inspected the misfires and coolant and found the issue to be related to a flaw in the engine design which allows coolant to leak into the cylinders. I was told this could have allowed the vehicle to overheat and catch on fire as well as causing the engine to lock up while in operation. Bill Collins Ford provided an estimate of $13,000 to repair the vehicle stating it required a new engine. I purchased this vehicle used from CarMax on August 2, 2023 and have put less than 3,000 miles on it before experiencing this issue.

  9. Power train, Engine, Nov 16, 2023

    The contact owns a 2016 Ford Escape. The contact stated while driving approximately 55 MPH, the transmission inadvertently downshifted to a lower gear. The contact stated that the gear shifter became inoperable. The check engine and electronic throttle control system warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the motor mounts and transmission bushing cable needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.

  10. Engine, Nov 15, 2023

    The escape has a defective EcoBoost engine that cause coolant to leak into the cylinders, increasing the risk of engine failure or car fires. The 2016 escape had coolant leak into the cylinder of the engine that caused the engine to fail needing a new engine due to this. The problem of the coolant leaking into the engine has been documented by a Ford dealership and some models of the escape have been recalled due to this except the year of 2016. There was no warning lights or messages showing that this issue has happened. I was driving this vehicle when the issue was occurring and mine and my child’s safety was put at risk.

  11. Power train, Nov 13, 2023

    The contact owns a 2016 Ford Escape. The contact stated that while his daughter was at a stop light and attempting to accelerate, the vehicle failed to move forward. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not repaired. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called three transmission specialists and was made aware of other vehicles with the same failure. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 120,000.

  12. Electrical system, Nov 10, 2023

    In Aug. 2021 my 2016 Ford Escape’s Sync/NAV stopped connecting to my iPhone. I went to Fullerton Ford in Somerville, NJ and a Service Advisor (SA) determined that Sync would not connect with his iPhone or mine. Another SA connected with his Android phone and it worked perfectly. Everything else related to the Sync/NAV was working. I did research online on connecting Sync with iPhone, and was finally able to reconnect to Bluetooth, but never able to connect with the Sync/NAV system. After weeks of trying get the Sync/NAV to work I had it diagnosed by Fullerton Ford. On Sept. 29, 2021 I paid a $100 diagnostic fee to assess the problem. I spent 7 hours waiting while it was worked on. They talked with the technical “hotline” but were unable to determine why the Sync/NAV worked with the Android but not the iPhone. They suggested the problem “could be” the APIM which would cost $866.16 to replace, but told me that they could not guarantee that replacing the APIM would solve the problem. Without a guarantee that spending $966.16 would solve the problem I declined. It was noted on the invoice that the APIM had given a faulty reading but the Service Advisor never told me that or what else could happen if the APIM failed. I suffered with the iPhone issue until Nov. 6, 2023 when I brought the car to Ciocca Ford in Flemington, NJ for service. I’d learned there was an update to the Sync system so I asked them to do that upgrade. When the car was “finished” the SA advised me that the whole Sync/NAV system had been disabled because the 3 attempts to do the Sync upgrade completely blew out the APIM module, and that it would cost $1,100 to replace it! Now I have no Sync/NAV system at all; no radio, clock, NAV, reverse parking support, or Bluetooth. In addition, the phone charging ports and upper vents of the heating system don’t work and I don’t know what else isn’t working. Other Ford owners have made complaints about APIM module failures to the NHTSA, so Ford should do a recall.

  13. Other or unspecified, Nov 10, 2023

    I was pulling out onto a major highway and my car quit shifting. Which caused me to be stranded in the middle of a busy highway.

  14. Engine and engine cooling, Nov 8, 2023

    The contact owns a 2016 Ford Escape. The contact stated that the vehicle experienced rough starts, overheating and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was coolant present inside the engine cylinders and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 96,000.

  15. Power train, Nov 6, 2023

    The transmission went out suddenly while driving. My safety was at risk since it suddenly went out while the vehicle was in motion on a typically busy road. I had to pull over with my hazards on hoping no one would hit me.The car was taken to a local dealer where they determined there were metal shavings in the transmission and it needed to be replaced. A warning came up on the screen but when it came up it was determined that the cause was not need to fix immediately and did not relate to the transmission.

  16. Electrical system, Nov 5, 2023

    outside key pad is making sounds of door locks locking and unlocking with flashers coming on driving down the rd second time after replacing outside keypad in 2021 at a ford dealership in northern michigan the problem has returned 11-1-2023.i tapped on the outside of the door keypad surface, the problem hasnt came back in the last few days, i believe it will reappear at some point though

  17. Power train, Nov 3, 2023

    The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. An unknown warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 87,277.

  18. Engine and engine cooling, Oct 27, 2023

    The contact owns a 2016 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light remained illuminated, with the engine overheating and the message Cylinder Number One Misfire was displayed. The vehicle was taken to the local mechanic who diagnosed that coolant was present inside cylinder #1 and the engine needed to be repaired. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 123,000.

  19. Power train, Oct 27, 2023

    Randomly on10/26/23 my car started shaking while in the drive mode at a stop light. When I took off from the light the car stalled. This continued to happen all the way to my job. When I realized it would not shake when it was in neutral at a stop I would just do that. The stalls would continue. Next after one of the shake a wrench light came on saying "Engine Fault service now" I got to my destination. At lunch I went to take my car to Bobby and Erick at W.B Motors in Fairfax VA for a diagnostic thinking maybe a coil issue. I also noticed the wrench light was gone. No further lights ever came on. The evaluation from the shop was: "No codes or pending codes stored in the engine or transmission. The misfire counter shows zero misfires. Found engine idles very rough in gear. The actual slip RPMS under transmission data is less than 500 while desired is around 1000rpms. We believe the torque converter clutch may be sticking" They referred me to High Tech Transmissions. I called and spoke to a Gary before driving there. They could not get me in. Gary spoke to Bobby about the issue. I got back on the phone with Gary. He explained that I would have to leave the car. My only car had to get home. Here is where my complaint is. Gary said that he had 4 other ESCAPES IN his SHOP with the SAME issue. Being a female I didn't get into did he figure those out. I was so upset about mine. BUT 4 others. So I dropped it off at a ford dealer near my home for further diagnostic. That manager told me he has an ESCAPE with the same issue. I am guessing this isn't just an isolated problem. I will know more today on the exact issue. I feel this should be looked into. Was just confirmed I need a torque converter , valve body and solenoid.

  20. Other or unspecified, Engine, Fuel/propulsion system, Oct 24, 2023

    While driving the car shuddered and then shut off. The transmission light came on with a warning about 5 minutes after it shut off. So there was never a warning and we were unable to get it to go back into any gear.

  21. Other or unspecified, Oct 16, 2023

    The APIM failed. This is a safety issue in this day and age of cell phones. We are not to use our cell phones while driving.

  22. Power train, Oct 16, 2023

    When travelling on a surface roadway, we received a transmission failure warning. We were able to get to a safe area at reduced speed. I feel that if this had happened while on a freeway, our lives could have been jeopardized. The Ford tech said that the transmission needed to be replaced. The torque converter failed. The transmission has been replaced. I don't know where the failed component is now

  23. Power train, Oct 15, 2023

    My vehicle has 57 thousand miles bought it at Ford Dealership with 48k miles and already having transmission issues. Tow truck driver who picked my vehicle up claimed “Every Ford escape i pick up for a tow is always a transmission issue” Horrible car, Waste of money.

  24. Engine, Oct 14, 2023

    The Coolant is leaking out of the engine somewhere. The dealership said it was fixed with a new coolant bypass valve Yet when got home the coolant bottle was empty and there was overheating warning again.

  25. Power train, Other or unspecified, Oct 10, 2023

    I was driving home in 2016 Ford Escape and I noticed the RPM's getting higher and higher, but car's speed was actually declining. All maintenance work has been done at Maxwell d in Austin TX. Never had any problems with the transmission and no warning lights, nothing. Until this day....Transmission fault, Service Soon. I was close to being home, so somehow I made it. Be then, everybody wanted know what was going on so did i. I called the dealership, talked to Andrew and made arrangements for car to be towed to Ford on Tuesday, October 3rd. They finally looked at it the car on Monday the 9th....new transmission and labor, almost $8,000. I can not afford that. Having it towed to another repair shop. Getting an estimate from second shop. Why is this not a recall. It should be. Call me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)