2016 Ford Escape

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,124 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,124

Of the 2016 reports, 36 involved a crash and 10 involved a fire. 19 people were injured.

Primary concernPower train320 reports · 28% of complaints
Owner complaints1,124Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Power train320
  2. Back over prevention217
  3. Engine199
  4. Other or unspecified151
  5. Electrical system92
  6. Steering71
  7. Fuel/propulsion system61
  8. Engine and engine cooling56

Recalls and investigations

  1. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  2. Back over prevention, sensing system, cameraOct 13, 2025

    Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

    A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

    Campaign 25V695000 on NHTSA.gov

  3. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  4. Air bags, knee bolsterJun 26, 2017

    Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.

    Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.

    Campaign 17V398000 on NHTSA.gov

Representative owner complaints

1,124 reports, newest first.

  1. Back over prevention, May 22, 2023

    The contact owns a 2016 Ford Escape. The contact stated that the back over prevention camera failed to display the rearview of the vehicle correctly. The image appeared upside down or was flashing the image quickly. The contact took the vehicle to the dealer who was not able to find the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,547.

  2. Back over prevention, May 22, 2023

    The contact owns a 2016 Ford Escape. The contact stated that the back over prevention camera had started to lose functionality intermittently. The contact stated that he previously had the camera replaced. The contact stated that the camera inoperable warning light was also illuminated intermittently. The contact had taken the vehicle to a local dealer, where it was not diagnosed but not repaired. The dealer advised the contact to call the manufacturer for assistance. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was approximately 165,000.

  3. Power train, May 22, 2023

    The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lost motive power. The "Transmission Failure, Service Now" message was displayed. The vehicle was towed to the dealer, where NHTSA Campaign Number: 22V413000 (Power Train) recall repair was performed; however, the dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that she had not received notification of NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 150,000.

  4. Engine, May 15, 2023

    My engine suffered the coolant intrusion issue that many ford eco boost engines are experiencing. I reached out to ford because its a part of their ford TSB (which I have copies of and sent Ford). I was quoted 12,249$ By the ford dealership to fix my engine, when this is an on going issue with ford ecoboost engines. There were no warnings other than my car overheated once and kept losing coolant into the engine (white smoke from tailpipe) the check engine light finally came on 2 days before I took it into the dealership (my husband assumed it was head gasket). The dealership has diagnosed engine failure, it wasn’t until then we started doing research and realized there is even a lawsuit against ford for this issue. My car insurance will not pay for it because it is not an issue caused from collision. I am a mother of 2 with no vehicle now, I cannot put 12,249$ for a new engine, and shouldn’t have to when this is an issue on Fords part. I have reached out to Ford directly who also refuses to take responsibility even though they as a company have posted the TSB regarding the issue. I bought my car certified pre owned with 30k mikes. It’s under 100k with a failed engine. A ford representative at the dealership made the comment “most people trade their cars in every 2-3 years” when I mentioned I thought I bought a reliable vehicle to buy and pay off. Basically they know it won’t last when they sell it is what that boils down too, and count on people trading it in.

  5. Power train, Wheels, May 8, 2023

    The transmission failed at 116,00 miles with no warning. The warning light went on after the transmission failed and the car would not move. The dealer replaced the transmission at a cost of $5600. Also, the lug nuts swelled and could not be removed with the lug wrench supplied by Ford.

  6. Power train, May 8, 2023

    The contact owns a 2016 Ford Escape. The contact stated that while his daughter was stopped at a stop light, she depressed the accelerator pedal however, the vehicle failed to respond. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired. The contact then stated that he received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was taken back to the dealer where the recall repair was completed; however, the failure recurred. The contact stated that while his daughter was driving at an undisclosed speed, she heard an abnormal sound under the hood. The contact then instructed his daughter to steer the vehicle off the roadway. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle was not included in a recall. The manufacturer was notified of the failure and the contact was provided the number to the NHTSA Hotline. The failure mileage was approximately 150,000.

  7. Electrical system, Exterior lighting, May 3, 2023

    I had the bushing recall done. My interior lights no longer work. I keep getting brake lamp bulb warning. AutoNation dealer Amherst stated it was the battery. Charged me $100 to run diagnostic. Took vehicle to Walmart for battery replacement. Did not fix the issue.

  8. Power train, Apr 20, 2023

    The contact owns a 2016 Ford Escape. The contact stated while driving 60 MPH, the vehicle was not shifting correctly. The contact stated that the service transmission warning light was illuminated. The contact was able to pull over and turn off the vehicle. The vehicle was towed to the dealer and the dealer stated that the transmission needed to be replaced and that NHTSA Campaign Number: 22V413000 (Power Train) was repaired properly and that the recall repair was not the cause of the transmission failure. The vehicle was not repaired. The manufacturer was contacted, and a case was filed and the contact was advised to contact the NHTSA Hotline. The failure mileage was 118,000.

  9. Engine and engine cooling, Apr 17, 2023

    The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65 MPH, the message "Transmission Fault - Service Now" was displayed and the vehicle lost motive power. The vehicle was later towed to the local dealer who diagnosed that engine coolant had leaked into the engine cylinder causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle was previously serviced for the same failure and the transmission and engine was replaced. The failure mileage was 100,000.

  10. Other or unspecified, Apr 15, 2023

    i had just got done driving for about an hour and stopped for about 5 minutes. i left the car running and came back out to it. when i put it in reverse it wasn’t going so i put it back in park and waited a few minutes. i tried it again and it worked a little bit but it still wasn’t shifting right. i was able to get reversed but when i shifted to drive and it wouldn’t drive/shift. So i decided to just park it and leave it.

  11. Power train, Engine, Fuel/propulsion system, Apr 14, 2023

    Defect in the coolant system which caused leaking into my cylinders

  12. Engine, Apr 12, 2023

    The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, there was an abnormal knocking sound coming from the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed by the dealer that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the warranty had expired. No additional assistance was provided. The approximate failure mileage was 109,000.

  13. Power train, Apr 10, 2023

    The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, several unknown warning lights were illuminated. The vehicle was taken to the dealer, where the transmission was replaced twice; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

  14. Engine and engine cooling, Mar 31, 2023

    The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, or while starting the vehicle, the vehicle would shudder and shake. The contact stated the shaking was intermittent but became constant. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into cylinder #2, and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.

  15. Power train, Mar 29, 2023

    The contact owns a 2016 Ford Escape. The contact stated that after starting the vehicle and attempting to drive the vehicle, the transmission would hard shift, and the vehicle would hesitate while accelerating. The transmission fault warning message was display on the instrument panel. While driving approximately 70-75 mph, the transmission failed causing the contact to have to coast to the side of the road. The contact waited for a while and restarted the vehicle to see if the transmission would operate correctly. The contact stated that the transmission was shifted into reverse however, the vehicle drove forward instead; and while shifted to drive, the vehicle reversed instead. The vehicle was towed to the dealer who acknowledged that the vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train) however, the transmission failed and needed to be replaced. The contact was told that the transmission was not covered under warranty due to the warranty mileage being exceeded. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 150,000.

  16. Power train, Mar 20, 2023

    As I was driving going approximately 35 mph, the transmission suddenly disengaged and I nearly got in a serious car accident which could have resulted in serious injuries. My vehicle has only approximately 80,000 miles on it. I called several dealerships and was told by multiple Ford dealerships that it is likely transmission failure and specifically torque converter failure. All the dealerships say this shouldn't be happening and they are fixing many of these, but this is ultimately Ford's problem and there is nothing that they can do. I had vehicle towed to one dealership that I trust and they confirmed the diagnosis and suggested I call Ford because "I have seen many of these unfortunately and it shouldn't be happing with your mileage". Other mechanics and transmission specialists confirmed the same thing, that it is a known Ford Escape defect. Multiple identical cases exist on NHTSA and internet. This is a widespread and known manufacturing defect issue. Other similar Ford years and models were recalled for the same transmission failure. The 2016 Ford Escape hasn't yet for some reason. I called Ford who said there is nothing they can do because there is no recall.

  17. Power train, Mar 18, 2023

    Shot up to 5k RPM several seconds after I let off the gas pedal, then dropped down to 1k, then fluttered between 2k and 3k for a few seconds. I managed to get onto the first side road on and completely lost any power in drive or reverse for several minutes. It finally shifted super hard into reverse, I got turned around, shifted hard into drive, got to a stop sign, hit the gas, nothing for a few seconds until it jerked really hard and shot forward. Diagnosed at local Toyota dealership with supporting documentation as my partner works for them. Scheduled to be taken to and diagnosed again at the Toyota dealerships partner Ford Dealership in April and hopefully repaired, however I have owned the vehicle less than 8 months and between both dealerships have spoken to 3 people who know of or have worked on 4-6 of the same model with the same exact issue.

  18. Power train, Feb 22, 2023

    The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that she depressed the accelerator pedal and the engine revved, but the vehicle failed to properly respond. The contact stated no warning light was illuminated. The contact was able to drive the vehicle to a dealer where it was diagnosed and determined that the transmission needed to be replaced. Additionally, the contact was advised that there was a recall for the vehicle under NHTSA Campaign Number: 22V413000 (Power Train). The transmission was not repaired; however, the recall repair was performed under NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 127,000.

  19. Electrical system, Feb 22, 2023

    The specific problem is the ignition switch. Car suddenly shut down the first time while in park, after testing determined it was the ignition switch. Replaced with non OEM switch, same exact problem happened the next day. Replaced with Ford genuine part. Problem still happening, now the car is dying while in motion. Car will not restart once it stops, all lights on dash come on and flicker and then everything dies at once, all electrical components. Vehicle was inspected by mechanic. The problem has been reproduced multiple times even after the ignition switch was replaced. There were no warning lamps or messages or any other symptoms prior to the problem. Nobody can seem to fix this problem and the car is a danger to drive.

  20. Back over prevention, Feb 9, 2023

    The contact owns a 2016 Ford Escape. The contact stated that the backup camera would intermittently fail to operate with a blank image on the screen. The dealer was informed of the failure and gave the contact an estimate for the cost of a new camera. The contact's wife called the manufacturer and notified the manufacturer of the failure. The contact’s wife was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 60,000.

  21. Power train, Feb 8, 2023

    The contact owns a 2016 Ford Escape. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving 45 MPH after picking up the vehicle from the dealer, the vehicle jolted violently several times. The vehicle then reversed independently. Additionally, the gear shifter was stuck in drive. The brake pedal was depressed but the vehicle failed to respond. The contact turned on the hazard lights and beeped the horn continuously to prevent other vehicles from approaching her since she had lost control of the vehicle. The message “Transmission Fault. Service Now." was displayed. The vehicle then shut off. The contact was able to restart the vehicle and veered to the side of the road though the vehicle would shut off intermittently. The vehicle was towed to the dealer, where she was informed that the failure was not related to the recall repair. However, the failure reoccurred while driving from the dealer location. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission assembly torque converter, accumulator valve body, and PCM had failed. The dealer was notified and informed the contact that they could not assist unless she paid a diagnostic fee. The vehicle was towed the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer. The failure mileage was approximately 74,426.

  22. Electrical system, Feb 8, 2023

    The vehicle is only 6 years old and the audio control module stopped working, rendering me without a radio. Southgate Ford dealership in Southgate, MI informed me that this is a known issue. I would like to see accountability and have this audio control module recalled. A search online shows many users experience this issue. Not having a working radio is a safety issue. Having access to emergency radio bulletins while driving is imperative. A known issue should be recalled.

  23. Power train, Feb 6, 2023

    The contact owns a 2016 Ford Escape. The contact stated while driving 45 MPH, the vehicle was jerking back and forth. There was an abnormal gasoline odor inside the vehicle. There was no warning light illuminated. The contact veered to the side of the road. The contact then lifted the hood and inspected the vehicle but could not determine the cause of the failure. The contact was able to drive to his residence. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) and the vehicle was taken to the dealer, where it was diagnosed that the gear shifter cable bushing and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,852.

  24. Power train, Electrical system, Feb 6, 2023

    The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that there was as an abnormal audible alarm sounding inside the vehicle. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) but was informed by the dealer that the recall repair would not fix the failure with the vehicle. The contact was informed that the transmission needed to be replaced and was given an estimate for repair. The contact disputed the diagnosis and believed that the failure was related to the vehicle's computer system. The manufacturer was notified of the recall and was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 56,000. The contact stated that the dealer that the vehicle was purchased from was aware of the defect beforehand.

  25. Power train, Feb 4, 2023

    While driving transmission started to wind. Then the warning light came on and car stopped . Had car towed to local Ford dealer . This happened on 1/25/2023. I finally got a call on 2/04/2023. They said I need to replace the transmission, they quoted the cost at $6,400 .