2016 Ford Escape
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,124 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Escape model years with reports.
Of the 2016 reports, 36 involved a crash and 10 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Air bags, knee bolsterJun 26, 2017
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.
Campaign 17V398000 on NHTSA.gov
Representative owner complaints
1,124 reports, newest first.
Power train, Aug 25, 2020
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED AFTER PARKING THE VEHICLE IN HIS GARAGE, WHEN EXITING THE VEHICLE, IT BEGAN TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT THE VEHICLE WAS IN THE PARK POSITION, HE MANAGED TO JUMP IN, AND USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED LOCAL DEALER TALLAPOOSA FORD LOCATED AT 1551 US-280, ALEXANDER CITY, AL 35010, (256) 234-3432 AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,420.
Engine, Aug 19, 2020
WHEN ROLLING TROUGH A TURN THEN PRESSING THE GAS PEDDLE, AT TIMES THERE IS NO POWER, ENGINE STALLS BUT DOES NOT SHUT OFF. THIS HAS BEEN HAPPENING SINCE APRIL AND IT IS GETTING WORSE.
Fuel/propulsion system, Jul 30, 2020
2016 FORD ESCAPE WHILE DRIVING THE CAR GOES INTO LIMP MODE ESPECIALLY ON HOT DAYS. WHILE DRIVING ON THE EXPRESSWAY WITH MY FAMILY IN THE CAR, THE VEHICLE JUST SHUTS DOWN AND I PRAY THAT I CAN GET OVER TO THE SHOULDER TO TURN IT OFF AND LET IT REST. IS NOT PULLING ANY CODES SO THEY CAN'T FIGURE OUT WHAT NEEDS TO BE FIXED. I BOUGHT THIS VEHICLE BRAND NEW. IT IS SCARY KNOWING IT COULD SHUT DOWN AT ANY TIME WHILE I AM DRIVING WITH MY FAMILY IN IT. FORD NEEDS TO FIX THIS PROBELM ASAP!
Power train, Jul 28, 2020
TRANSMISSION FAILED WITH NO WARNING. DRIVING HOME ONE DAY, GETTING OFF THE HIGHWAY, THE CAR HAD A DELAY IN ACCELERATING AND WOULD THEN SUDDENLY LURCH FORWARD. TRIED TO MAKE IT HOME WITH THE CAR, EVENTUALLY A "TRANSMISSION FAULT" MESSAGE CAME UP. HAD THE CAR TOWED TO A FORD DEALERSHIP SERVICE CENTER (CAPITAL FORD, RALEIGH NC). IT TOOK OVER TWO WEEKS FOR THEM TO LOOK AT MY CAR. THEY THEN CALLED AND TOLD ME THAT THE "TORQUE CONVERTER HAD COME APART" AND THAT I NEEDED A FULL TRANSMISSION REPLACEMENT FOR $7500. MY CAR IS FOUR YEARS OLD AND BARELY OUTSIDE OF THE POWERTRAIN MILEAGE WARRANTY. THIS IS ABSOLUTELY ABSURD.
Back over prevention, Jul 22, 2020
REAR VIEW CAMERA WORK WHEN THE CAR IS COLD AS SOON I START MOVING AND THE CAR ( THE MOTOR) GET HOT IS NOT WORKING ANYMORE
Power train, Jul 20, 2020
THE TRANSMISSION FAILED IN AUGUST 2019. WE REPLACED IT WITH A FORD TRANSMISSION AND NOW (JULY 2020) IT NEEDS REPAIR AGAIN. THE SERIAL NUMBER ON THE REPLACEMENT TRANSMISSION IS 5136077
Steering, Jul 13, 2020
POWER STEERING NOT WORKING AND POWER STEERING ASSIST FAILURE LIGHT APPEARED. ALMOST IMPOSSIBLE TO CONTROL STEERING.
Exterior lighting, Jul 9, 2020
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS BECAME DIM, DECREASING THE VISIBILITY IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HOLIDAY FORD LOCATED AT 1003 US-82, WHITESBORO, TX 76273, 1-800-293-6213, TO BE DIAGNOSED. THE TECHNICIAN DUPLICATED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS 17. *LN CONSUMER STATED DUE TO POOR LIGHTING VEHICLE IS UNSAFE AT NIGHT.*JB
Power train, Jul 9, 2020
VEHICLE WOULD NOT GO INTO ANY GEAR AFTER PARKING IN PARKING SPACE. COMPLETE LOSS OF ABILITY TO SHIFT GEARS TO ANYTHING OTHER THAN GEAR IT WAS LAST IN (PARK). BUSHING ON SHIFT CABLE WAS MISSING AND SHIFT CABLE WAS DETACHED AS HAS OCCURRED IN PREVIOUS MODEL YEARS
Fuel/propulsion system, Jul 7, 2020
EMISSIONS PURGE VALVE IS BAD/STUCK. TRUCK STALLS WHILE DRIVING AT TIMES. WHEN SHUT OFF TO GET GAS, MUST WAIT 20 MINUTES BEFORE TRUCK WILL START.
Power train, Jul 7, 2020
SHIFT CABLE BUSHING CAME OFF SHIFTER CABLE. GEAR SHIFT MOVES BUT DOES NOT ENGAGE IN ANY GEAR NOR DOES THE DASH SHIFT INDICATOR SHOW IT IS IN ANY GEAR. TRUCK STARTS, ENGINE REVS AND ALL BREAKS AND LIGHTS ARE WORKING. IT WAS FINE YESTERDAY WHEN I PARKED IT IN MY SLOPED DRIVEWAY. TODAY IT WILL NOT ENGAGE IN ORDER TO DRIVE.
Service brakes, Jul 7, 2020
BRAKES FAILED WITHOUT WARNING DRIVING DOWN THE HIGHWAY WITH MY FAMILY AND BREAKS WENT OUT WITHOUT ANY WARNING LIGHTS ANY NOISE OF PUMP FAILER, HAD TO DRIVE IN THE MEDIAN GRASS TO AVOID A COLLISION THAT WOULD HAVE KILLED MY FAMILY. THE PART THAT FAILED IS THE BRAKE VACUUM PUMP PART # BB5Z-2A451-C IT LOOKS AS IF AN INTERNAL PART INSIDE THIS PUMP FAILED CAUSING METAL SHAVINGS AND FAILING THE PUMP. A SIMILAR ISSUE REGARDING THE SAME PUMP IN THE F-150 WAS RECALLED IN CANADA.
Other or unspecified, Engine, Jul 2, 2020
HEAD GASKET WHITE SMOKE COMING OUT OF EXHAUST KEEP LOSING ANTI FREEZE. *TR
Power train, Jul 1, 2020
THE TRANSMISSION WENT OUT WITH OUT WARNING OR ENGINE LIGHT. *TR
Other or unspecified, Jun 29, 2020
VEHICLE PARKED IN DRIVEWAY HAS STARTED TO SEND OFF THE AUDIBLE ANTI-THEFT ALARM AND LIGHTS AT ALL HOURS OF THE NIGHT. I HAVE RESEARCHED THIS AND NO ONE SEEMS TO HAVE AN EXPLANATION. THE CAR GETS DROVE 1-2 TIMES A WEEK (~100 MILES). JUST HIT 80,000. I HAVE HAD NO PROBLEMS WITH THIS VEHICLE OTHER THAN THE AUDIBLE ALARM/ LIGHTS GOING OFF FOR NO REASON! THE FIRST TIME IT HAPPENED WAS JUNE 19, 2020 AT 8:00PM...NEXT WAS JUNE 20 AT 7PM, 1:30AM, 4:30AM. I LEFT THE CAR UNLOCKED FOR SEVERAL DAYS AND IT WAS QUIET UNTIL I LOCKED IT. IT WENT OFF ON JUNE 28, 2020 AT 3:18AM. I HAVE CHECKED THE BATTERY TERMINALS FOR CORROSION. VERY CLEAN. I RESET THE COMPUTER BY PULLING THE POSITIVE TERMINAL OFF THE BATTERY, INSERTING KEY TO ON POSITION, REPLACING POSITIVE TERMINAL. CONSULTED A REPUTABLE MECHANIC. HELP
Power train, Jun 9, 2020
WHEN SHIFTING INTO REVERSE THE VEHICLE OFTEN SHUDDERS OR CLUNKS. *TR
Other or unspecified, Engine, Jun 7, 2020, fire
I BELIEVE THE SAME ISSUE WITH PREVIOUS MODELS OF FORD ESCAPES AND OTHER MODELS WITH THE RECALL BASED ON THE COOLANT LEAKING INTO THE ENGINE AND CAUSING BURNING AND FIRES IS STILL A RELEVANT ISSUE IN MODELS FURTHER. I BOUGHT MY 2016 FORD ESCAPE A YEAR AGO FROM CARMAX WITH 61K MILES. WITHIN ONE MONTH AND CONSTANT SERVICE THE CAR WOULD NOT STOP BURNING COOLANT. NO LEAKS OR ANYTHING I PAID TO HAVE IT CHECKED BY THREE DIFFERENT MECHANICS BECAUSE ALL OF THEM TOLD ME THERE HAD TO BE A LEAK. CARMAX STATES THAT THIS IS NOT SOMETHING THEY CAN NOT COVER. BUT IT SEEMS TO NOT BE ANY PERSON AT FAULT. THERE ARE NO LEAKS I'VE HAD THE CAR INSPECTED. IT'S STILL RUNS A YEAR LATER, BUT CATCHES ON FIRE IF LEFT RUNNING IN PARK OR IDLE FOR MORE THAN FIVE MINUTES. SMOKES A TON FIRST THEN SOMETHING IGNITES. EVERY TIME YOU START IT THOUGH THERE'S A CLOUD OF THICK WHITE SMOKE WHICH EVENTUALLY CLEARS WHILE I'M DRIVING. DON'T HAVE THE MONEY TO REPAIR THIS SO I HAVE TO KEEP DRIVING IT LIKE THIS. FORD HAS HAD THIS ISSUE ALREADY IN THE PREVIOUS MODELS. I'VE ATTACHED THE CUTOUT FROM THE PRIOR RECALL ON PREVIOUS MODELS. I APPRECIATE AND THANKYOU FOR YOUR TIME. I'VE ALWAYS WANTED TO BE APART OF HELPING THE BIGGER PICTURE.
Steering, Jun 1, 2020
2016 FORD ESCAPE W/ONLY 64K MILES. I DROVE TO PICK UP MY DAUGHTER IN CHICAGO ABOUT 2.5 HOURS AWAY FROM HOME WITH ABSOLUTELY NO SIGNS OF PROBLEMS. ON THE WAY BACK, I STOPPED AT THE GAS STATION, ON THE OASIS, AND SHUT OFF THE VEHICLE. WHEN I STARTED IT BACK UP (JUST A FEW MINUTES LATER) THE WARNING POPPED UP ON THE DASH AND IT BECAME NEARLY IMPOSSIBLE TO STEER THE VEHICLE... DROVE STRAIGHT (LITERALLY) TO THE FORD SERVICE DEPT & $2030 LATER (CUZ OF COURSE WARRANTY IS DEPLETED), I CAN STEER AGAIN. I SERIOUSLY DON'T UNDERSTAND WHY I HAVE TO PAY SUCH A HEFTY CHARGE JUST BECAUSE FORD MOTOR DIDN'T LEARN FROM THEIR 'POWER STEERING ASSIST' RECALL BACK IN 2014 AND ACTUALLY CORRECT THE PROBLEM.
Other or unspecified, May 5, 2020
I HAVE ONLY HAD MY CAR 4. BOUGHT IT BRAND NEW. NOW THE TRANSMISSION IS OUT. I ATTACHED A COPY OF WHAT THEY SAID IS WRONG WITH IT. IT DID NOT SET OFF ANY SENSORS. IT WOULD NOT REVERSE IR DRIVE. THEN A SENSOR WENT ON. I HAD TO GET IT TOWED. THIS IS SOME SORT OF DEFECT. A COUPLE OF DAYS BEFORE IT WENT OUT IT WAS CHUGGING IN LIW GEAR. LIKE IT KEPT SLIPPING. ONCE AGAIN NO LIGHTS CAME ON. SO I CONTINUED TO DRIVE THINKING IT WAS JUST BECAUSE IT WAS IN LOW GEAR. THEN THE DAY IT WENT OUT. I WENT TO PUT IT IN REVERSE AND IT WOULD NOT GO. I TURNED THE CAR OFF AND STARTED IT AGAIN AND IT WORKED. AT THIS POINT I JUST WANTED TO GET IT HOME BUT DID NOT MAKE IT. HAD TO GET IT TOWED. I DO NOT FEEL I SHOULD HAVE TO PAY $8000 TO GET IT FIXED. I HAVE MAINTAINED THE WHOLE TIME. *TR
Power train, May 4, 2020
WHILE TRAVELING AWAY FROM HOME, THE SPEED CHANGED FROM 40 MPH TO 55 MPH. WHEN PUSHING THE ACCELERATOR, THE VEHICLE WOULD NOT ACCELERATE. AFTER WAITING ON THE SIDE OF THE ROAD FOR THREE HOURS, MY 2016 FORD ESCAPE WITH 69,123 MILES, WAS TOWED BACK TO MY HOMETOWN TO A TRUSTED MECHANIC. AFTER LOOKING OVER THE VEHICLE, IT WAS DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED WHO ADVISED TO HAVE THE VEHICLE TRANSFERRED TO THE DEALERSHIP TO BE DIAGNOSED. A COUPLE DAYS LATER, THE TECH CALLED AND STATED THE TRANSMISSION DID IN FACT NEED TO BE REPLACED FOR A COST OF $7505.00. THE GM OF THE DEALERSHIP STATED THEY CONTACTED FORD DIRECTLY AND THEY WERE NOT WILLING TO ASSIST, AS 'FORD HAS NO ISSUES WITH THIS VEHICLE AND TRANSMISSIONS.' THE GM FURTHER STATED I COULD ROLL OVER WHAT I OWED AND DRIVE OFF IN A BRAND NEW ESCAPE FOR $500.00 A MONTH. AFTER RESEARCH, IT'S CLEAR THE TRANSMISSIONS ARE DEFECTIVE, COSTING MANY PEOPLE THOUSANDS OF DOLLARS TO REPAIR. MY VEHICLE WAS TAKEN BACK TO OUR TRUSTED MECHANIC WHERE IT WILL BE REPAIRED FOR $3500.00.
Fuel/propulsion system, Apr 27, 2020
DRIVING DOWN VERY BUSY STREET AND VEHICLE STALLED AS I PULLED UP TO TRAFFIC LIGHT AND CAME TO A STOP. AS MANY AS 3-4 TIMES I WAS ALMOST REAR ENDED WHILE TRYING TO GET VEHICLE STARTED. PROBLEM SEEMED TO ONLY OCCUR WHEN FUEL TANK IS BELOW 1/2 TANK AND I WOULD NOTICE FUEL FILL PORT FLAPPER VIBRATING AND SUCKING AIR INTO FUEL TANK. THE FORD FOCUS HAS THIS RECALL ON THE CANISTER PURGE VALVE, WHY NOT ON A FORD ESCAPE. SAME PART USED ON BOTH. THIS PROBLEM WENT ON FOR TWO WEEKS BEFORE I COULD GET VEHICLE INTO DEALERSHIP.
Power train, Apr 27, 2020
FROM THE SECOND WEEK OF OWNERSHIP, MY VEHICLE HAD EXPERIENCED INTERMITTENT HESITATION UPON ACCELERATION. THE DEALER COULD NOT DUPLICATE. I WAS VERY PUNCTUAL ABOUT GETTING MY VEHICLE SERVICED AS I PURCHASED A SERVICE MAINTENANCE PLAN AND AN EXTENDED WARRANTY AND BELIEVED MY TRANSMISSION WAS BEING LOOKED AT DURING THE SERVICE CALLS. I PRESUMED IT WAS MY IMAGINATION HOWEVER AT 121,000 MY VEHICLE STOPPED IN THE MIDDLE OF THE ROAD FROM THE SPEED OF 45MPH. I WAS TRAVELING BETWEEN TRAFFIC LIGHTS AT THAT TIME. THE VEHICLE JUST STOPPED. I WAS ABLE TO RESTART THE VEHICLE BUT IT CLEARLY WAS HAVING DIFFICULTY AS IT WAS NOT MOVING WHEN ACCELERATING. THERE WAS NO 'CHECK ENGINE' LIGHTS OR ANY OTHER WARNING LIGHTS. I TURNED THE VEHICLE OFF AND TURNED IT BACK ON AND IT DID ENGAGE INTO GEAR AND MOVED FOR ANOTHER TWO MILES THEN I GOT THE RED WARNING MESSAGE "SERVICE TRANSMISSION NOW". BECAUSE I AM STILL MAKING PAYMENTS ON THE VEHICLE(A 2016 MODEL) I HAVE NOT BEEN ABLE TO AFFORD THE REPAIR HENCE MY VEHICLE HAS BEEN SITTING SINCE OCTOBER 2019 WHEN IT BROKE DOWN. I SAW A RECALL FOR THE FORD FESTIVA/FUSION THAT DESCRIBED THE SAME SITUATION BUT HAVE NOT SEEN ANY INFORMATION ON A RECALL FOR THIS MAKE/MODEL. I HAVE ALSO SEEN COMPLAINTS FROM OTHER OWNERS OF THIS MAKE/MODEL FOR THE SAME ISSUE AND FEEL THAT IT IS DANGEROUS. NORMALLY I DRIVE THE FREEWAY BUT THE MORNING IT BROKE DOWN I WAS ON A SURFACE STREET. I FOR SURE WOULD HAVE HAD A BAD ACCIDENT IF I WAS ON THE FREEWAY. I DO NOT HAVE ANY REPAIR DOCUMENTATION AS I CANNOT AFFORD TO REPAIR MY VEHICLE AND MAKE PAYMENTS ON IT TOO!
Other or unspecified, Apr 26, 2020
OVER THE PAST YEAR (PURCHASED VEHICLE 4/30/2019), I'VE EXPERIENCED STALLING AT DIFFERENT INSTANCES. THE VEHICLE HAS STALLED WHILE WAITING AT A TRAFFIC LIGHT. IT HAS STALLED WHILE DRIVING 65 MPH ON THE HIGHWAY. IN THE PAST YEAR, I'VE TAKING THE VEHICLE TO THE FORD DEALER FOR REPAIR ON 2 OCCASIONS BECAUSE OF THIS. THE FIRST TIME I TOOK IT IN 2019, THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG. DURING THIS PERIOD, THE ENGINE LIGHT WASN'T ON. HOWEVER, THE LAST TIME I TOOK IT IN, THE ENGINE LIGHT WAS ON. THE SERVICE DEPARTMENT AT FORDS INFORMED ME THAT I NEEDED THE CO2 SENSOR REPLACED. I PAID THEM $500 TO REPLACE THE SENSOR. THE VEHICLE STALLED AGAIN ON MY WAY HOME FROM FORDS. I CALLED THEM AS SOON AS GOT HOME TO INFORM THEM THAT THE VEHICLE STALLED AGAIN. AGAIN, I WILL BE TAKING IT BACK TO THEM ON 4/27. I ALSO FOUND OUT THAT THE VEHICLE WAS RECALLED IN 2017 OF AUGUST, RECALL # 17C11 (AIR BAG ISSUE). ACCORDING TO THE HISTORY OF THE VEHICLE, THIS HAS NEVER BEEN ADDRESSED/REPAIRED/REPLACED.
Power train, Apr 23, 2020
DROVE THE CAR 90 MILES TO THE HOSPITAL WITHOUT ANY PROBLEMS OR NO SIGNS THAT ANYTHING WAS GOING WRONG. AFTER THE HOSPITAL VISIT WAS OVER, AND WE STARTED TO LEAVE THE HOSPITAL, THE VEHICLE STOPPED MOVING FORWARD WHILE STILL ACCELERATING. THE ENGINE FAULT FAILURE WARNING APPEARED ALONG WITH THE ENGINE LIGHT. I STOPPED THE CAR. SHUT IF OFF AND BACK ON AGAIN. THE CAR PROCEEDED TO MOVE FORWARD BUT THEN QUICKLY LOST THE DRIVING POWER AGAIN. IT WOULD NOT MOVE FORWARD ON ACCELERATION. WHEN PLACING THE VEHICLE IN GEAR TO MOVE IT WOULD MAKE A CLUNKING NOISE LIKE IT WAS HAVING ISSUES PULLING INTO GEAR. WE ENDED UP STRANDED AT THE TRAFFIC LIGHT IN THE HEAVY INTERSECTION OUTSIDE OF THE HOSPITAL. NO.ACCIDENTS HAPPENED. I WAS ABLE TO AVOID IT AND HAD THE VEHICLE TOWED TO NEAREST FORD GARAGE.
Power train, Apr 20, 2020
JUST AS MY CAR REACHED 61,699 MILES, THE TRANSMISSION FAILS. ON MARCH 29, I WAS DRIVING ON RIDGE RD IN OAK RIDGE, NJ AND STEPPED ON THE ACCELERATOR GOING UP A VERY SLIGHT HILL TO MAINTAIN MY SPEED OF 40 MPH, BUT THE CAR JUST STARTED SLOWING DOWN TO A STOP AND WOULD NOT MOVE FORWARD. AS A MATTER OF FACT, IT STARTED ROLL BACKWARDS DOWN THE HILL AND I HAD TO IMMEDIATELY STEP ON THE BRAKE. THE DIRECTION I WAS GOING IN WAS ON A SINGLE LANE ROAD AND THERE WERE CARS COMING BEHIND ME.THE ENGINE WAS STILL RUNNING BUT THE CAR WOULD NOT ENGAGE OR MOVE. THE ENGINE WAS REVVING BUT NO MOVEMENT. IN FACT, THE CAR STARTED TO GO BACKWARDS INTO THE OTHER CARS BEHIND ME. I IMMEDIATELY STEPPED ON THE BRAKE TO AVOID HITTING ANYONE BUT WAS NOT ABLE TO MOVE THE CAR OUT OF THE ROAD. SOMEONE CAME OUT OF THEIR HOME TO HELP ME BACK MY CAR INTO HIS DRIVEWAY WHILE I CALLED A TOW TRUCK. MY CAR IS STILL IN THE SHOP AT FETTE FORD IN CLIFTON, NJ. THEY WOULDN'T EVEN HELP ME WITH FINANCIAL ASSISTANCE BEING THAT I WAS ONLY 1,699 MILES OVER THE WARRANTY. IS IT NORMAL FOR A TRANSMISSION TO GO BAD IMMEDIATELY AFTER THE WARRANTY? I AM AN ESSENTIAL WORKER. ALSO, MY CAR WAS IN THE SHOP ON 3/2/20 BEFORE THIS HAPPENED FOR WHAT THEY CALL THE WORKS WHERE THEY CHECK ' TIRE ROTATION AND PRESSURE CHECK ' BRAKE INSPECTION ' VEHICLE CHECKUP ' FLUID TOP-OFF ' BATTERY TEST ' FILTER CHECK ' BELTS AND HOSES CHECK AFTER A CERTAIN AMOUNT OF MILES. THEY DID NOT PROPERLY SEAL THE OIL PLUG BECAUSE OIL WAS LEAKING OUT OF MY CAR AFTER I LEFT THEM AND I HADN'T NOTICED UNTIL MY HUSBAND TOLD ME. I WOULD THINK THEY SHOULD HAVE BEEN ABLE TO CATCH ANYTHING WRONG WITH THE TRANSMISSION. IT WAS VERY BUSY THE DAY I WENT IN FOR THE WORKS AND IT TOOK HOURS TO GET THAT DONE.