2017 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,686 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Escape model years with reports.
Of the 2017 reports, 39 involved a crash and 15 involved a fire. 56 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Campaign 26V374000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Visibility, power window devices and controlsAug 24, 2016
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
If a window closes on a body part, it can increase the risk of injury.
Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Campaign 16V617000 on NHTSA.gov
Representative owner complaints: engine
1,983 reports, newest first. Show all
Engine and engine cooling, May 21, 2020
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE THE VEHICLE WAS DIAGNOSED WITH A COOLANT LEAK. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Engine, May 20, 2020
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT AT VEHICLE START-UP, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT THEN TOOK HIS VEHICLE TO QUICK LANE AT BEDFORD FORD LINCOLN (10050 IN-37 STE A, BEDFORD, IN 47421) WHERE THE CONTACT WAS INFORMED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THEY WOULD OFFER TO COVER 35% OF THE REPLACEMENT COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,600.
Engine, May 5, 2020
AUTO STOP/START SHUTS DOWN AND TURNS CAR OFF COMPLETELY AT STOP LIGHTS. I HAVE TO MANUALLY TURN THIS FEATURE OFF EVERY TIME I START MY CAR SO THAT MY CAR DOES NOT STALL IN INTERSECTIONS. WHEN THIS ERROR OCCURS I HAVE TO PUT MY CAR IN PARK AND THEN RESTART MY CAR AND MANUALLY TURN THIS FEATURE OFF. THIS IS DANGEROUS AND THE DEALERSHIP HAS NO GUIDANCE FOR THIS OTHER THAN COSTLY REPAIRS. THIS HAS BEEN HAPPENING FOR OVER A YEAR NOW. *TR
Engine, May 5, 2020
COOLANT LEAKING INTO CYLINDER AT 44K MILES ON 2017. FORD OPTED TO REPLACE HEAD GASKET UNDER POWER TRAIN WARRANTY INSTEAD OF REPLACE ENGINE. NOW 16 MONTHS LATER SAME ISSUE AND THEY ARE RECOMMENDING AN $8200 ENGINE REPLACEMENT OUTSIDE OF WARRANTY AS I REPAIRED MY CAR USING WARRANTY LAST TIME AND THAT WAS COVERED FOR 1 YEAR 12K MILES. IF I PAID OUT OF POCKET IT WOULD HAVE BEEN COVERED WITHIN 2 YEARS UNLIMITED MILES. SAME EXACT ISSUE PRESENT. ACKNOWLEDGED THAT THE I IMPROVEMENT IN THE NEW PARTS IS DRILLED PASSAGES BETWEEN CYLINDER WALLS VS SLAT OPENINGS. THE DEALERSHIP AND FORD WILL NOT HONOR THEIR WORK. ACKNOWLEDGED THAT OTHER CARS HAVE T HE SAME ISSUE SPECIFICALLY THE FOCUS AND THE MUSTANG. THEY KNOW THEIR PARTS ARE DEFECTIVE AND THEY ARE NOT HONORING THIS. A NEW ENGINE FOR FAILED KNOWN PARTS IS UNACCEPTABLE FOR A 2017 VEHICLE WITH 60K MILES. *TR
Power train, Engine, Apr 24, 2020
THIS WAS IN THE CITY, MORNING AND KIND OF RAINY DAY, DRIVING AT MAXIMUM 30 MPH. I STARTED MY CAR AND IMMEDIATELY I SAW THE 'CHECK ENGINE ' YELLOW LIGHT ON. I CALLED TO MY CLOSEST FORD DEALER AND MADE AN APPOINTMENT FOR THE NEXT DAY. SINCE I HAD TO RUN SOME ERRANDS DURING THE DAY, I PAID ATTENTION TO THE BEHAVIOR OF THE CAR. AT TIMES WHEN I STARTED IT , IT STALLED AND WHEN I STOPPED IT SMELLED WEIRD. SO I TOOK IT NEXT DAY TO THE DEALER AND THEY TOLD ME IT WAS AN ISSUE WITH THE COOLANT THAT WAS LEAKING AND GOES INTO THE ENGINE AND THAT PROBABLY THEY HAD TO CHANGE THE ENGINE. I IMMEDIATELY STARTED GOOGLING IT AND UNFORTUNATELY, I FOUND THERE ARE THOUSANDS OF CASES WITH THE SAME ISSUE!, VERY DISAPPOINTING!. MY QUESTION IS, IF FORD KNOWLEDGE IS A COMMON ISSUE DURING THE LAST 2-3 YEARS, WHY THEY HAVEN'T STARTED A RECALL YET DURING THESE PAST YEARS?
Electrical system, Electronic stability control (ESC), Engine, Apr 23, 2020
THE CAR WILL TURN OFF WHEN STOPPED (EX. AT A LIGHT) AND A MESSAGE COMES UP SAYING "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". I DO THIS AND IT RESTARTS WITHOUT ISSUE. THIS HAS ONLY HAPPENED A FEW TIMES AND AT VARIOUS TIMES. EX. ONCE IN MORNING COLD WEATHER, ONCE IN AFTERNOON IN MILD/WARM WEATHER. I BOUGHT CAR NEW AND THIS HAS ONLY STARTED HAPPENING NOW (3 YEARS AFTER CAR WAS BOUGHT).
Engine, Apr 18, 2020
CAR HAS HAD ISSUES OVER THE PAST YEAR AND A HALF (FIRST TIME HAPPENED DEC 2018) WHERE THE AUTO START/STOP FEATURE DOESN'T FUNCTION PROPERLY. WHEN IT GOES IN TO AUTO STOP IT WILL SOMETIMES NOT RESTART AUTOMATICALLY. A WARNING WILL APPEAR ON THE DASH TO TURN THE CAR OFF AND RESTART. I HAD THIS FIXED AT THE DEALER IN DECEMBER 2018- THEY REPLACED A SENSOR WHICH WAS APPARENTLY NOT COVERED BY WARRANTY. A YEAR LATER (NOW MARCH 2020) IS HAS STARTED TO DO IT AGAIN. THE ONLY WAY TO HAVE IT NOT HAPPEN IS TO TURN OFF THE ECOBOOST FUNCTION BY PRESSING THE BUTTON EACH TIME I DRIVE THE CAR. THIS IS EXTREMELY DANGEROUS TO HAVE TO RESTART YOUR CAR WHEN IT STALL AS A LIGHT WITH PEOPLE BEHIND YOU. IT SEEMS AS IF THIS IS AN ISSUE WITH MANY PEOPLE AND SHOULD BE RECALLED TO HAVE THIS FIXED.
Engine and engine cooling, Fuel/propulsion system, Apr 9, 2020
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE VEHICLE WOULD SPUTTER AND STALL THE EVAP SYSTEM WAS FAULTY THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD SPUTTER AND STALL. ALSO AFTER REFUELING THE ENGINE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE EVAP SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED, INCLUDING THE PURGE SOLENOID, CANISTER, AND THE FUEL TANK PRESSURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Engine, Apr 7, 2020
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED BY ROADSIDE ASSISTANCE AND DRIVEN TO SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE, FERNDALE, MI 48220), WHERE IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Engine, Mar 17, 2020
STARTED LOSING PROPULSION ON TAKE-OFF ON FEBRUARY 28, 2020, CAR STRUGGLING TO GET UP TO SPEED EVEN THOUGH ENGINE REVS HIGH. UPON INVESTIGATION BY FORD DEALERSHIP, HIGH PRESSURE FUEL PUMP NEAR ENGINE AND CAMSHAFT NEEDED TO BE REPLACED - $1900 TOTAL BILL WITH ADDITIONAL COSTS FOR TOWING AND RENTAL VEHICLE. 62,000 MILES ON VEHICLE - FORD MANUFACTURERS WARRANTY RUNS OUT AT 60,000. EVEN AFTER REPAIR, VEHICLE IS EXTREMELY SLUGGISH ON TAKE-OFFS - ESPECIALLY 3RD AND 4TH GEARS. IT FEELS LIKE THE CAR IS NOT GETTING ENOUGH POWER TO PROPEL THE VEHICLE EVEN THOUGH THE ENGINE REVS HIGH.
Engine, Mar 12, 2020
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PARK FORD OF MAHOPAC INC. LOCATED AT (276 COUNTY RD 6, MAHOPAC, NY 10541, (845)628-8800, FOR A SOFTWARE UPDATE TO PREVENT COOLANT FROM LEAKING INTO THE ENGINE. THE CONTACT RECEIVED A CUSTOMER SATISFACTION NOTICE TO HAVE THE VEHICLE TAKEN FOR A SECONDARY SOFTWARE UPDATE TO PREVENT COOLANT LEAKING INTO THE ENGINE. THE VEHICLE RECEIVED THE SOFTWARE UPDATE HOWEVER, SEVERAL DAYS LATER THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DECLINED TO REPAIR THE VEHICLE SINCE THE VEHICLE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DECLINED TO PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE WAS 70,500. *LN
Engine, Mar 11, 2020
IN THE PAST TWO MONTHS, I HAVE PAID OVER $1,400 TO REPAIR THE DAMAGE DONE BY MICE AND RATS TO THE WIRING HARNESS IN THE FRONT BUMPER. THE AIR TEMPERATURE SENSOR WAS DAMAGED AND OR EATEN AWAY. THERE WAS OTHER EVIDENCE OF MICE IN THE ENGINE COMPARTMENT. WHILE I HAD THE DAMAGE REPAIRED IMMEDIATELY, IF I HADN'T THERE WOULD LIKELY HAVE BEEN A CHANCE FOR SAFETY ISSUES. I UNDERSTAND THAT FORD AND OTHER MANUFACTURERS, IN RESPONSE TO THE ENVIRONMENTALISTS, NOW COAT THE WIRES IN SOME ORGANIC SUBSTANCES THAT ATTRACT MICE, RATS, AND OTHER CREATURES. A PERUSAL OF THE INTERNET WILL SHOW DAMAGE THAT HAS OCCURRED IN ALL PARTS OF THE COUNTRY AND IN SOME CASES RESULTED IN THE TOTAL RUINING OF THE CAR. FORD AND OTHER MANUFACTURERS HAVE REFUSED RESPONSIBLILITY OF THIS ISSUES WHICH HAS VERY SERIOUS SAFETY RISKS AND IS CERTAIN TO RESULT IN THE LOSS OF LIFE.
Power train, Engine, Mar 10, 2020
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DECELERATED VERY QUICKLY. THE CONTACT STATED THAT THE RPM REVVED UP WHILE THE VEHICLE DECELERATED. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ASHEBORO FORD LOCATED AT (1602 E DIXIE DR, ASHEBORO, NC 27203), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Engine, Mar 3, 2020
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE AND ENGINE OVER HEATING WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHILE TO LICCARDI FORD INC LOCATED AT (1615 US-22, WATCHUNG, NJ 07069) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A COOLANT INTRUSION CAUSED THE DEFECT. THE CONTACT WAS INFORMED THAT A NEW SHORT BLOCK WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Engine, Feb 28, 2020
APPARENTLY THERE HAVE BEEN MULTIPLE COMPLAINTS FILED WITH THE NHTSA REGARDING ISSUES WITH THE AUTO STOP/START FUNCTIONS OF 2017 FORD ESCAPES. THIS HAPPENED TO MY WIFE TODAY AT ABOUT 35000 MILES, AND THE CAR WAS SERVICED AND ACCORDING TO THE LOCAL DEALERSHIP'S PARTS AND LABOR DEPARTMENT, PERFECTLY FINE. THIS ISSUE APPEARS TO BE THAT IT'S POSSIBLE FOR THE CAR TO CUT OFF AS IT NORMALLY WOULD AT A COMPLETE STOP, BUT IT WON'T AUTO START - INSTEAD DISPLAYING A MESSAGE ABOUT PUTTING THE CAR INTO PARK AND RESTARTING THE ENGINE MANUALLY. GIVEN THE AMOUNT OF COMPLAINTS I'VE FOUND WITH JUST A CURSORY GLANCE INTO THE SPREAD OF THE ISSUE, HAS FORD FORMALLY ACKNOWLEDGED THAT THERE IS AN ISSUE WITH THIS FEATURE IN 2017 FORD ESCAPES? IS THERE A DOCUMENTED PROCEDURE FOR THEIR SERVICE DEPARTMENTS TO FOLLOW TO CORRECT THESE ISSUES? IF NOT, WHY? SOME OF THE OTHER NHTSA IDS RELATED TO THIS: 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, AND 11288766
Engine, Feb 27, 2020
VEHICLE ENGINE, AT RANDOM TIMES AND MULTIPLE TIMES, COMPLETELY SHUTS OFF WHEN STOPPED AT A STOPLIGHT WHEN IN ECO MODE. WHEN THIS HAPPENS A MESSAGE IS DISPLAYED ON THE INSTRUMENT PANEL TO PUT THE CAR INTO PARK AND RESTART THE CAR MANUALLY. THIS IS A DANGEROUS, KNOWN ISSUE. CARS BEGIN MOVING WHEN THE LIGHT TURNS GREEN AS WE ARE FORCED TO RESTART OUR CAR. THIS IS AN ACCIDENT WAITING TO HAPPEN.
Engine, Feb 25, 2020
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AND ATTEMPTING TO RESUME DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED. THE CONTACT STATED THAT A MESSAGE DISPLAYED TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,400.
Electrical system, Engine, Feb 25, 2020
WHEN STOPPED AT A RED LIGHT OR STOP SIGN OR ANY OTHER REASON, MY ESCAPE WILL SHUT OFF AND THE DISPLAY WILL SHOW "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". THE AUTO STARTSTOP LIGHT IS ORANGE INSTEAD OF GREEN WHEN THIS OCCURS. IT IS NOT EVERY TIME, BUT IS IS OCCURRING MORE FREQUENTLY. THE TRANSMISSION WILL STILL BE IN DRIVE WHEN THIS OCCURS.
Engine, Feb 19, 2020
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUG ON CYLINDER NUMBER (3) THREE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE SPARK PLUG WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Power train, Engine, Feb 13, 2020
THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC (WHEN AUTO START-STOP IS ACTIVATED), WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Power train, Engine, Feb 5, 2020
SEAL IN BETWEEN THE INTERCOOLER FOR THE TURBO SO THAT COOLENT MIXES WITH THE ENGINE OIL WHICH CAUSES THE ENGINE TO FAIL PREMATURELY AND FORD WILL NOT COVER THE REPAIR. THE CAR MUST BE RECALLED BECAUSE OF THE DEFECT. WWW.BADPRODUCTSLAW.COM IS MAKING A CLASS ACTION AND PEOPLE SHOULD CONTACT THEM.
Engine, Feb 3, 2020
ON MULTIPLE OCCASIONS, THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC, WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Engine, Feb 3, 2020
VEHICLE HAS AUTO SHUTDOWN AT TRAFFIC LIGHTS, STOP SIGNS. SOMETIMES STALLS THEN AND NEEDS RESTARTED. ONLY ADVISORY WHEN IT HAPPENS IS ON DASHBOARD DISPLAY. HAS HAPPENED OVER A DOZEN TIMES TO ME WITHIN 40.000 MILES. LAST TIME BELOW
Power train, Electrical system, Engine, Jan 22, 2020
MY 2017 FORD ESCAPE IS CREATING AN EXTREMELY DANGEROUS SAFETY ISSUE/SITUATION WITH THE AUTO STOP/START FUNCTION. WHEN STOPPED IN TRAFFIC-AT A STOPLIGHT, AT A STOP SIGN, IN THE ROAD WAITING TO TURN LEFT-THE ENGINE TURNS OFF AND A MESSAGE IS DISPLAYED TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". I HAVE ALMOST HAD OTHER CARS HIT THE BACK OF MY ESCAPE BECAUSE OF THIS. IT'S VERY SCARY WHEN THIS HAPPENS AND TAKES TIME TO SHIFT TO PARK AND RESTART THE ENGINE WITH AN IMPATIENT DIVER BEHIND ME. I HAVE READ NUMEROUS OTHER COMPLAINTS ON THIS SAME ISSUE ON YOUR WEBSITE. SOME OF THE NHTSA ID #'S 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, AND 11288766. THERE ARE OTHER COMPLAINTS AS WELL. PLEASE, BEFORE SOMEONE IS INJURED OR KILLED ISSUE A RECALL FOR THIS PROBLEM. I DON'T HAVE THE EXACT DATE THIS FIRST OCCURRED, BUT IT HAS HAPPENED MULTIPLE TIMES SINCE OCTOBER 2019. ALSO PER NHTSA 10160883 AND FORD COMMUNICATION NO. SSM 47492 FROM FEBRUARY 2018 THIS IS AN ISSUE THAT HAS BEEN A KNOWN ISSUE FOR AT LEAST 2 YEARS NOW. "SOME 2017 ESCAPE VEHICLES BUILT ON OR BEFORE 02-FEB-2017 MAY EXHIBIT A NO RESTART CONCERN AFTER AN AUTO STOP/START EVENT. UPON ATTEMPTING TO RESTART, THE INSTRUMENT PANEL MAY DISPLAY A MESSAGE INSTRUCTING THE CUSTOMER TO SHIFT TO PARK AND START THE VEHICLE MANUALLY. TO CORRECT THIS CONDITION, REPROGRAM THE BODY CONTROL MODULE (BCM) USING THE LATEST SOFTWARE LEVEL OF THE APPROPRIATE FORD DIAGNOSTIC SCAN TOOL. FOR CLAIMING, USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. IF THE BCM SOFTWARE IS CURRENTLY AT THE LATEST LEVEL AVAILABLE, REFER TO WORKSHOP MANUAL (WSM), SECTION 303-06A AND/OR POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL FOR AN AUTO STOP/START DIAGNOSTIC TROUBLE CODE (DTC) OR GSB0000153 FOR AUTO STOP/START SYSTEM INFORMATION AND DIAGNOSTICS."
Engine, Jan 8, 2020
ON TWO OCCASIONS IN THE PAST MONTH, THE AUTO START/STOP FUNCTION HAS ENGAGED WHILE STOPPED AT A TRAFFIC LIGHT AND I'VE GOTTEN THE MESSAGE: AUTO STARTSTOP SHIFT TO P RESTART ENGINE.