2017 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,686 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Escape model years with reports.
Of the 2017 reports, 39 involved a crash and 15 involved a fire. 56 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Campaign 26V374000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Visibility, power window devices and controlsAug 24, 2016
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
If a window closes on a body part, it can increase the risk of injury.
Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Campaign 16V617000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
72 reports, newest first. Show all
Electrical system, Engine, Fuel/propulsion system, Jun 8, 2022
3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.
Engine, Fuel/propulsion system, Jun 5, 2022
I’ve had my 2017 Ford Escape EcoBoost since December 3, 2020, I first noticed a problem around late November 2021 (after Thanksgiving). I would put fuel in my car and it would putter (idled low) when I started it back up. As this issue became progressively worse, I began to notice around mid January 2022 that I would have to refill my antifreeze at least once per 2wks but there wasn’t any leakage on the ground, check engine light came on but went off on its own a few days later. In late March 2022 the check engine light came back on and stayed on, so on May 23, 2022 I took it to CarX for an engine diagnosis. The diagnostic revealed misfire codes concerning #4 coil and to replace sparks plugs, also an EVAP Purge Valve Solenoid Assembly would be required (I have an image of the print-out for the diagnostic). I’ve had the #4 coil and spark plugs replaced by a reputable mechanic (on 6/1/2022), ordered the purge valve solenoid (which hasn’t arrived yet), and I have had the air filter replaced. In spite, of these initial repairs the car has run hot (on 6/4/2022), and the radiator reservoir is extremely low. When it did start this morning (6/5/2022), it took 3 tries for the engine to turn over, and there was blueish white smoke coming from the tail pipe. I’ve researched the vin number and noticed that there are no recalls, despite numerous complaints of this nature. Sadly, now my vehicle won’t start at all.
Electrical system, Engine, Fuel/propulsion system, Jul 6, 2021
Upon parking the vehicle in my driveway, the vehicle would not turn off after turning off he ignition and removing the key. All the dash lights were on as the would be normally and the engine remained running. Tired everything including in and out of gear, driving, turned key on and off several times, tired both keys. Googled and seen there had been similar issues with earlier models that resulted in a recall, but this is a 2017. Found some online suggestions and after an hour figured out where the fuel pump fuse was and removed it and the engine stopped. The dash still stayed lit up and had a warning to get engine serviced. Put key in ignition and turned to run not start position and vehicle cranked and tried to start. Could not get dash console to power down or look the doors, the horn would beep twice every time I tried to lock the doors. Ended up disconnecting the battery to kill the power to everything. Plan to take it to Ford today if I can get it started again.
Fuel/propulsion system, Jun 1, 2021
The purge valve sylanoid is malfunctioning. Every dealership and auto store in my town is out of the part and backordered, which tells me this is a common problem.
Fuel/propulsion system, Mar 25, 2021
AFTER FILLING MY GAS TANK AND STOPPING FUELING WHEN THE GAS PUMP STOPS, THE CAR BEGINS TO ACT LIKE IT IS GOING TO STALL WHEN I START DRIVING. THE RPMS WILL DROP DOWN FROM 1250 TO AROUND 300-400 AND SHOOT BACK UP. THIS WILL ONLY LAST FOR ABOUT A MILE OR TWO OF DRIVING AND GO AWAY. IT IS HAPPENING CONSISTENTLY AND OTHER INTERNET USERS APPEAR TO HAVE ISSUES WITH COMPLETELY STALLING. IT APPEARS TO BE CAUSED BY A FAULTY "VAPOR CANISTER PURGE VALVE."
Power train, Fuel/propulsion system, Feb 6, 2021
RECURRING ISSUE WITH THE SAME IGNITION COIL/SPARK PLUG COMPLEX WHERE THE ENGINE WILL MISFIRE ON A COLD START. I HAVE REPLACED THE IGNITION COIL 3 TIMES AND EACH TIME IT FAILS WITHIN 3 WEEKS. I HAVE HAD THE ENGINE PRESSURE TESTED AND THERE ARE NO ISSUES THAT WOULD CAUSE MISFIRING. THIS APPEARS TO BE AN ELECTRICAL FEEDBACK ISSUE.
Fuel/propulsion system, Oct 29, 2020
I'M GETTING A GAS SMELL IN MY VEHICLE IT GETTING STRONGER WHEN I TURN ON MY HEATER OR DEFROSTER .WHEN I SHUT MY CAR OFF THERES STILL A GAS SMELL PURCHASED THE CAR IN THE SUMMER SO THERE WAS NO NEED FOR THE HEATER OR DEFROSTER ONCE I STARTED NOTICED IT WHEN COOLER WEATHER STARTED
Engine and engine cooling, Fuel/propulsion system, Apr 9, 2020
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE VEHICLE WOULD SPUTTER AND STALL THE EVAP SYSTEM WAS FAULTY THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD SPUTTER AND STALL. ALSO AFTER REFUELING THE ENGINE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE EVAP SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED, INCLUDING THE PURGE SOLENOID, CANISTER, AND THE FUEL TANK PRESSURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Fuel/propulsion system, Feb 5, 2020
VEHICLE HAS BEEN MAKING LOUD NOISES FROM THE FUEL TANK WHEN DRIVING AT SLOWER SPEEDS (20 AND UNDER) AND WHEN COMING TO A STOP. THE RPM GOES VERY LOW, ALMOST STALLING OUT. PURGE VALVE AND CANISTER NEED TO BE REPLACED AND ARE NOT COVERED UNDER WARRANTY. THE FORD FUSION HAS HAD A RECALL ON THIS SAME EXACT ISSUE, AND MY VEHICLE FALLS WITHIN THE YEARS RECALLED. THIS SEEMS TO BE A COMMON PROBLEM WHEN SPEAKING WITH OTHERS WHOSE VEHICLE IS AROUND THE SAME YEAR. THIS IS NOT SAFE AS I HAD MY VEHICLE IN THE SHOP FOR 3 DAYS AND THE PROBLEM WAS NOT ABLE TO BE LOCATED UNTIL I WAS ABLE TO CAPTURE A VIDEO.
Power train, Electrical system, Fuel/propulsion system, Dec 9, 2019
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON THREE SEPARATE OCCASIONS, WHILE AT A STOP LIGHT/SIGN, THE ECO BOOST SYSTEM MALFUNCTIONED AND THE ENGINE ERRONEOUSLY SHUT OFF. DURING THE FAILURE, THE MESSAGE "PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE WITH THE IGNITION KEY" WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SKYLINE FORD (2510 COMMERCIAL ST. SE, SALEM, OR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.
Electrical system, Engine, Fuel/propulsion system, Dec 4, 2019
I'VE HAD MULTIPLE PROBLEMS WITH THIS VEHICLE.1ST PROBLEM IS WHEN I CAME TO A STOP AT THE SET OF STOP LIGHTS IN GLOUCESTER MA. THE ENGINE SHUT OFF. AT THAT POINT I HAVE TO RESTART THE CAR. IT HAS HAPPENED ON MULTIPLE OCCASIONS.IT DIDN'T HAPPEN AT THE DEALERSHIP SO WAS TOLD IT WOULD HAVE TO HAPPEN WHEN THE HAD THE CAR. 2ND PROBLEM, THE ENGINE LIGHT CAME ON. THE DEALERSHIP SAID IT JUST NEEDED TO BE RESET, 2 WEEKS LATER THE ENGINE LIGHT RETURNED. BROUGHT TO DEALERSHIP THIS TIME THE DEALERSHIP SAID THE ENGINE NEEDED TO BE REPLACED DUE TO COOLANT THAT WAS GETTING INTO THE MOTOR. I LOOKED UP PROBLEMS WITH THE 2017 FORD ESCAPE AND THERE WERE A LOT OF COMPLAINTS ABOUT THE ENGINES NEEDING TO BE REPLACED BECAUSE OF COOLANT GETTING INTO THE MOTOR OR BASICALLY THE HEAD GASKET HAD FAILED AND IS A KNOWN PROBLEM WITH THE MOTOR.THEY HAD MY CAR FOR 4 WEEKS AND HAD TO PICK UP A RENTAL CAR. I HAD TO CALL THE DEALERSHIP TO SEE IF MY CAR WAS FINISHED. BECAUSE THEY NEVER CALLED. WHEN I CALLED I FOUND OUT THE CAR WOULD BE DONE IN 2 DAYS. WHEN I RECEIVED THE CAR BACK IT WASN'T RUNNING THE SAME AS WHEN I PURCHASED IT, PLUS IT NOW PULLS TO THE RIGHT WHILE DRIVING. 3RD, THE CLOCK IN VEHICLE KEEPS CHANGING TIME. ASKED THE DEALERSHIP IF THERE WAS A PROBLEM WITH THE COMPUTER. THEY SAID NO. 12/4/2019 2 WEEKS AFTER GETTING CAR BACK, NOW IT WON'T START AND IS DEAD IN MY DRIVEWAY .
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Dec 3, 2019
WHEN I AM AT A STOP LIGHT. THE CAR WILL TURN OFF, IT IS VERY DANGEROUS. I HAVE TO RESTART THE CAR. I ALMOST HAVE BEEN IN MANY ACCIDENTS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL FOR THIS CAR. I SEE ONLINE THAT EVERYONE IS HAVING THIS PRROBLEM.
Power train, Fuel/propulsion system, Nov 28, 2019
THE NEXT DAY AFTER PURCHASE SEPTEMBER 2018, I NOTICED A SLIGHT SLIPPAGE TO THE TRANSMISSION AND TOOK THE CAR BACK BECAUSE THE WARNING LIGHTS WERE ON AND THE CAR WOULD PROCEED TO MOVE AT A LOW SPEED. I WAS TOLD THE VEHICLES FLUIDS NEEDED TO BE CHANGED. THE NEXT DAY THE ISSUE PERSISTED, I RETURNED TO THE DEALERSHIP AGAIN AND WAS TOLD THE BRAKES NEEDED TO BE REPLACED. ON BOTH OCCASIONS THE MONSTER DEALERSHIP HANDLED THIS. THE ISSUE WITH FEELING THE TRANSMISSION JERK CONTINUED. MAY 2019 THE TRANSMISSION FAILURE APPEARED (CODES LISTED BELOW) IT WAS SERVICED BY A&B TRANSMISSION. WITHING 48 HOURS THE ISSUE RETURNED. IT APPEARS AS THOUGH THE TRANSMISSION OVERHEATS AFTER DRIVING SHORT DISTANCES. AFTER SEVERAL ATTEMPTS FROM MAY-JULY THE ISSUE COULD NOT BE FIXED AND CONTINUES AS OF TODAY. THE DELAY IN REPORTING IS THAT I HAD NO IDEA THIS WAS HERE, PLEASE ADVISE I WOULD LIKE TO RESOLVE THIS. CODE P0741-00 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE/ STUCK OFF - CURRENT DTC - WARNING LAMP ON. CODE P1744-00 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE/ STUCK OFF - CURRENT DTC - WARNING LAMP ON. P1450-00 UNABLE TO BLEED UP FUEL TANK VACCUM - -PENDING DTC - WARNINGLAMP ON.
Power train, Engine, Fuel/propulsion system, Jul 1, 2019
MY CAR HAD A MISFIRE SHORTLY AFTER I BOUGHT IT, THEY REPLACED SOME PARTS IN 2017, THEN MY AIR CONDITIONER QUIT RUNNING COLD, THE DEALERSHIP REPLACED A COUPLE PARTS IN 2018, NOW IN 2019, THE ENGINE MISFIRES AGAIN LEADING TO AN ENTIRE ENGINE REPLACEMENT.
Fuel/propulsion system, May 16, 2019
THE MPG OF THIS CAR HAS BEEN INFURIATINGLY BAD SINCE I BOUGHT IT TWO YEARS AGO. I KEPT THINKING IT WAS JUST A NORMAL DIFFERENCE BETWEEN THE SPECS AND REAL LIFE DRIVING, BUT I AM NOT GETTING ANYWHERE CLOSE TO THE 25 MPG COMBINED THAT IS ADVERTISED ON THE STICKER. I AM AT 17.4 COMBINED, AND ITS NEVER BEEN ANY BETTER THAN THAT.
Electrical system, Fuel/propulsion system, May 14, 2019
8000 MILES. THE AUTO START STOP SYSTEM WILL NOT RESTART AFTER STOPPING. IT HAS NOT RESTARTED AFTER STOPPING IN INTERSECTION TO MAKE LEFT TURN. ALSO AFTER STOPPING AT STOP SIGNS AND STOP LIGHTS. AND WHEN STOPPED ON A HILL AT A STOP SIGN, THE VEHICLE WILL NOT RESTART, AND ROLLS OUT INTO THE STREET WITH NO POWER BRAKES OR POWER STEERING. A TRULY UNSAFE CAR. DEALER FINDS NO CODES AND CANNOT DUPLICATE, SO WILL NOT SERVICE.
Fuel/propulsion system, Dec 28, 2018
STRONG FUEL ODOR WHEN STARTING ENGINE.
Electrical system, Engine, Fuel/propulsion system, Nov 28, 2018
I HAVE THE START/STOP ON MY 17 ESCAPE. WITH 16000 MILES. WHEN COMING TO A STOP AND THE AUTO START/STOP COMES ON, I WILL GET A NOTIFICATION ON THE DIGITAL SCREEN SAYING "AUTO START/STOP SHIFT TO P RESTART ENGINE." I WILL HAVE TO PUT THE VEHICLE IN PARK AND RESTART ENGINE TO BE ABLE TO DRIVE AGAIN. THIS IS A HAZARD FOR POTENTIAL REAR END COLLISION.
Vehicle speed control, Engine, Fuel/propulsion system, Jun 27, 2018
WHILE DRIVING 40 MPH IN THE CITY, I FELT A JOLT, ENGINE WAS STILL RUNNING, BUT HAD ZERO GAS PEDAL RESPONSE. RPM SLOWLY BLED OFF AS I WAS ABLE TO COAST INTO A PARKING LOT WHILE DODGING THROUGH TRAFFIC. WHEN THE JOLT WAS FELT, A "CHECK MANUAL" MESSAGE APPEARED ON THE DRIVER'S INFORMATION SCREEN. NO OTHER MESSAGES OR CHECK ENGINE LIGHT CAME ON. I SHUT DOWN THE VEHICLE AND RE-STARTED IT AND I WAS ABLE TO DRIVE NORMAL AGAIN. I THEN HAD IT TOWED TO FORD. THEY CHECKED AND FOUND NO CODES. CHECKED ELECTRONIC THROTTLE BODY, TEST DROVE IT, AND COULD NOT REPLICATE THE FAILURE.
Electrical system, Engine, Fuel/propulsion system, Apr 1, 2018
FORDS 1.5L ENGINE HAS A FUEL IN OIL. EVEN AFTER OIL CHANGE AFTER CAR DRIVEN JUST 30 MILES HIGHWAY MILES OIL HAD ALMOST A QUART OF FUEL IN IT. TURBO IS BURNING COOLANT. EVERY TWO WEEKS HAVE TO ADD COOLANT TO RESERVOIR BECAUSE TURBO IS BURNING IT. TRANSMISSION WHINES VERY LOUD ON TAKE OFFS AND UP SHIFTS AND DOWNSHIFT FOR NO REASON WHEN RUNNING AT SAME HIGHWAY SPEEDS. CARS HAS VERY POOR POWER, BUT EATS FUEL LIKE A V-8. FUEL MILEAGE IS 17 TO 19 MPG HIGHWAY 16-17 CITY. NOT EVEN CLOSE TO THE 30 MPG THEY CLAIM IT GETS. BOUGHT CAR NEW IN JUNE 2017 AND HAVE HAD NOTHING BUT PROBLEMS FROM ENGINE TO TRANSMISSION TO INTERIOR TO ELECTRICAL PROBLEMS. WILL TAKE BACK TO DEALER AGAIN TO BE TOLD " THEY CAN'T DUPLICATE PROBLEM". SO I GUESS MOTOR NEEDS TO CATCH FIRE OR SOMEONE HAS TO GET KILLED BEFORE FORD REALLY ADDRESS'S THE PROBLEMS. CAR HAS LITTLE OVER 12,000 MILES ON IT NOW AND PROBLEMS STILL HAVE NOT BEEN FIXED. I CONTACTED FORD IN DETROIT, MI ABOUT THE PROBLEMS AND THEY COULD HAVE CARED LESS. THE "CAN'T DUPLICATE PROBLEM" SAYING FROM DEALERSHIP SEEM TO BE DETROIT FORDS ANSWER TO EVERYTHING TO AVOID FIXING THE PROBLEMS I AM SURE THEY ARE A WHERE OF. I AM NOT THE FIRST OR LAST PERSON TO REPORT TO BE HAVING ALL THESE PROBLEMS. FORD SEEM TO BE HOPING TO RUN PROBLEMS OUT LONG ENOUGH SO THEY DON'T HAVE TO FIX THEM UNDER WARRANTY AND MAKE THEM MY PROBLEM TO FIX. AFTER A LITTLE LOOKING AROUND THE INTERNET I SEE MANY PEOPLE ARE HAVING THE SAME PROBLEMS WITH THESE FORD ESCAPES AS I AM AND GETTING BLOWN OFF BY FORD. FORD HAS YET TO ISSUED ONE TSB FOR ANY OF THESE PROBLEMS THEY CLEARLY KNOW ARE HAPPENING WITH THESE CARS AND MOTOR'S. FORD HAS ISSUED BAND AIDS THAT DIDN'T WORK FOR EARLIER YEARS BUT THEY HAVE NEVER FIXED THE PROBLEM RIGHT. HOW MANY PEOPLE MUST BE INJURED OR DIE BEFORE YOU MAKE FORD FIX THE PROBLEM RIGHT? I THINK IT'S TIME TO CONTACT A LAWYER.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 27, 2017
I AM WRITING DUE TO MY CONCERN ABOUT MY 2017 FORD ESCAPE. I BOUGHT THE VEHICLE NEW IN MAY 2017. SEPT 8TH ,THE ENGINE STOPPED SUDDENLY WHEN I BRAKED TO PULL INTO THE PARKING LOT AT WORK..THE MESSAGE ON THE DASH BOARD WAS : MANUAL START REQUIRED SO I PUT THE CAR IN PARK AND RESTARTED IT WITHOUT DIFFICULTY I WENT TO WORK FOR THE DAY. AT THE END OF THE DAY I STARTED THE VEHICLE AND PULLED ONTO A VERY BUSY CITY STREET . I DROVE ABOUT 100 FEET WHEN I BRAKED AND THE CAR SHUT DOWN AGAIN ,IN TRAFFIC. I HAD THE CAR TOWED TO THE DEALERSHIP. ON SEPTEMBER 13TH I RECEIVED A CALL FROM THEM THAT MY CAR WAS REPAIRED AND READY TO GO . I WAS RELUCTANT TO TRUST THIS VEHICLE I WAS CONCERNED IT WAS UNSAFE HOWEVER I HAD NO CHOICE BUT TO TRUST IN THEIR REPAIR. SEPTEMBER 22ND .I AM COMMUTING HOME AGAIN THE ENGINE COMPLETELY SHUTS DOWN WHEN I BRAKE AT BUSY INTERSECTION DURING A RAIN STORM AT RUSH HOUR IT WOULD NOT RESTART THIS WAS VERY FRIGHTENING. I TURNED ON THE 4 WAY FLASHERS SO I EXITED THE VEHICLE , CALLED 911 AS I WAS AFRAID MY VEHICLE IN THE MIDDLE OF THE INTERSECTION WAS GOING TO CAUSE A MAJOR ACCIDENT. CARS WERE BLOWING HORNS AND SWERVING TO AVOID MY DISABLED VEHICLE. I ALSO CONTACTED MY HUSBAND AS I WAS CLOSE TO HOME. HE WAS ABLE TO GET THE VEHICLE GOING BY SWAPPING OUT A FUSE AND I GOT IT HOME. THE VEHICLE WAS ONCE AGAIN TOWED FOR REPAIR I CONTACTED FORD CUSTOMER SERVICE AS I FEEL THIS VEHICLE IS DEFECTIVE AND UNSAFE THIS WAS THE RESPONSE I RECEIVED.I UNDERSTAND THAT YOU ARE REQUESTING THAT FORD MOTOR COMPANY BUY BACK YOUR 2017 FORD ESCAPE. REGRETTABLY, I MUST ADVISE YOU THAT FORD WILL NOT BE BUYING BACK THE VEHICLE IT APPEARS THIS VEHICLE DOES NOT MEET THE REQUIREMENTS FOR A REPURCHASE OR REPLACEMENT UNDER THE STATE GUIDELINES . I HAVE EMAILS AND RECEIPTS BUT AM NOT SURE HOW TO SHARE THEM FOR YOUR PURPOSES.
Fuel/propulsion system, Feb 26, 2017
AUTOSTOP FEATURE ENDANGERS LIVES. I EXPERIENCED AN ALMOST FATAL SAFETY INCIDENT WITH THE AUTOSTOP ENGAGED. I WAS STOPPED, EXITING A PAVED DRIVEWAY ONTO A 2 LANE ROAD. I DECIDED TO MAKE A LEFT TURN ACROSS THE PATH OF A LARGE TRUCK THAT HAD JUST TURNED THE CORNER 300 FT AWAY. THE TRUCK SEEMED TO BE LUMBERING ALONG, SO I MADE THE DECISION TO PULL OUT ACROSS ITS PATH AND MAKE MY LEFT TURN. APPARENTLY THE TRUCK HIT ITS PEAK TORQUE AT THAT TIME AND SUDDENLY SPED UP, JUST AS I PULLED OUT! AT THIS SAME MOMENT,THE ENGINE DECIDED TO SHUT ITSELF OFF TO CONSERVE FUEL! I PRESSED THE GAS AND NOTHING HAPPENED! THE ESCAPE ROLLED INTO ONCOMING TRAFFIC! NOT KNOWING WHAT TO DO, I PRESSED ACCELERATOR TO THE FLOOR, THE ENGINE STARTED UP AND SAT THERE THINKING!!! I WAS STUCK LIKE A DEER IN HEADLIGHTS! I KEPT THE GAS BURIED IN THE FLOOR, AND BY SOME MIRACLE THE ENGINE FINALLY REVVED INTO TURBO RANGE. ALL 4 WHEELS STARTED SPINNING AND IT SUDDENLY SLINGSHOT ME ACROSS THE SKINNY 2 LANE ROAD. I ALMOST LOST CONTROL AND ENDED UP IN THE DITCH. FORTUNATELY, THE ROAD WAS DRY AND THE AWD AND STEERING WERE RESPONSIVE, ALLOWING ME TO HOP INTO THE CORRECT ANGLE, IN THE PROPER LANE, WITHIN A HAIR'S BREATH OF BEING T-BONED AND POSSIBLY LOSING MY OWN LIFE AND THE LIFE OF MY PASSENGER! I HAVE BEEN HAVING NIGHTMARES ABOUT THIS FOR THE LAST WEEK AND HAVE NOT BEEN DRIVING THE VEHICLE. LESS THAN 250 MILES ON ODOMETER WHEN THIS OCURRED. THIS AUTOSTOP FEATURE NEEDS TO BE PERMANENTLY DISENGAGED FOR SAFETY.