2020 Ford Escape
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,531 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Escape model years with reports.
Of the 2020 reports, 20 involved a crash and 4 involved a fire. 28 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, softwareMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Campaign 26V123000 on NHTSA.gov
Visibility, windshield wiper/washer, motorMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Campaign 26V117000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
Campaign 25V829000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, padsOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.
Campaign 25V693000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemJul 11, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Campaign 25V467000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
EngineMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Campaign 25V345000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemMar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Campaign 25V165000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Campaign 24V954000 on NHTSA.gov
Equipment, other, labelsNov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Campaign 24V852000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Campaign 24V330000 on NHTSA.gov
EngineMay 26, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Campaign 23V380000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemNov 18, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Campaign 22V859000 on NHTSA.gov
Engine and engine coolingJul 7, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Campaign 22V484000 on NHTSA.gov
Electrical system, propulsion system, traction batteryMay 13, 2022
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
Campaign 22V331000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubricationMar 25, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Campaign 22V191000 on NHTSA.gov
Power train, driveline, driveshaftJan 15, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Campaign 21V011000 on NHTSA.gov
Electrical system, body control module/bcmOct 15, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
Campaign 20V635000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Reduced rearward visibility can increase the risk of a crash.
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Campaign 20V575000 on NHTSA.gov
Power train, automatic transmissionSep 10, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Campaign 20V550000 on NHTSA.gov
Air bags, side/windowJul 17, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Campaign 20V415000 on NHTSA.gov
Seats, front assembly, reclinerAug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Campaign 19V633000 on NHTSA.gov
Representative owner complaints: power train
240 reports, newest first. Show all
Power train, Electrical system, Other or unspecified, Jan 27, 2026
The vehicle is subject to an open federal safety recall involving a fuel injector that may crack and leak fuel onto the top of the engine. According to NHTSA, liquid fuel or fuel vapor may accumulate near hot engine or exhaust components, creating a risk of an under-hood fire and injury. I purchased this vehicle after the recall had already been issued. The recall was not disclosed to me at the time of sale, and the vehicle was presented for service multiple times after purchase without any disclosure of the recall or safety warnings. When I contacted an authorized dealer to ask whether there were any open recalls, I was initially told there were none. After I specifically referenced the recall, I was told that parts were not available and that no repair had been completed. The safety risk is that the vehicle may leak fuel near hot components without warning, creating a fire hazard while driving or after the engine is shut off. I have not been provided interim safety guidance or a timeline for repair. NHTSA records currently show the recall remains open, unrepaired, and without an available remedy.
Fuel system, Gasoline, Power train, Engine, Jan 20, 2026
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal cracking sound coming from under the hood, and the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with transmission failure. However, it was unclear if the failure was recall-related. The parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000. The VIN was not available.
Power train, Electrical system, Jan 19, 2026
The AWD module failed with less than 60,000 miles on the vehicle. I live in the Northeast and we get some brutal weather, especially snowstorms. I believe this part should be under a broader recall as it was the same grounding issue as reported in the other current recall for a certain production date escape for its awd module this year. I have always owned a four-wheel drive or all-wheel drive vehicle, and we love to take scenic trips especially in winter for something to do. The only inspection of the module was the Tunkhannock ford dealer that replaced it. The system did warn me after filling up with gas that there was an issue. I feel that this could have gone really bad if we had been in lake Seneca, Killington or driving up to Bangor. It is the whole idea of it not working because of a single bad grounding wield that shuts all the traction control off to get stuck out in very little snow... I don't even know if the ABS would react the same under this condition.
Power train, Dec 31, 2025
Total failure of transmission. The transmission on this car failed while driving making it unable to move and creating a risk of collision with other vehicles. No warning displayed on dash until after failure. Noticed some minor vibrations when decelerating at speed was at 25mph. Mileage was approx 80,000 miles. Mechanic diagnosed the possible cause as the failure of the transmission fluid pump or failure of "lifetime" transmission fluid. Cost to replace was $9,000
Power train, Dec 29, 2025
I completed my 70,000 maintenance on my vehicle on Monday. Friday when I got in my car after shopping, the dash light for parking brake kept coming on. When I put it in drive, the engine light, park assist light, collision assist light, and multiple warning lights kept cycling on my car’s screen. I drove back to the dealership and they kept the car from Friday morning until Monday afternoon before a diagnosis was handed to me. The write up states that the vehicle is “is slipping in every gear” due to “internal mechanical failure.” I am at 70,000 miles and I purchased that car on Jan 4, 2021. Therefore I am out of warranty. I have only had the dealer work on my car except for purchasing tires from an outside source. This is a catastrophic failure of a part that should not be failing. The tech is not even guaranteeing that this will fix the problem.
Power train, Engine, Fuel/propulsion system, Dec 5, 2025
I am smelling gas every time I put gas and it won't start after putting gas there's a strong smell of gas inside my vehicle the recall has not been fixed yet I am a single mother and this is a safety risk issue how do I go forward powertrain is also still coming up I have other things popping up saying recalls were never fixed please help
Power train, Dec 1, 2025
Since the remedy was completed for the last recall for the fuel injectors cracking my Ford Escape 2020 has had many issues resulting in warning lights on in 5 different modules. My escape will not pass NY state inspection and the dealer wants 600$ just to diagnose these issues. I have a powertrain/AWD fault that results in not AWD and vehicle has no power and does not run smoothly. The RPMs jump constantly between 2 and 3. Others warning lights and errors include traction control, tire pressure sensor failure, ABS, electric park fault, and also issues with the power steering. Got an appraisal down by my dealer and was told the escape is only worth $3,000 now. I owe 16,000.
Power train, Nov 26, 2025
At about 95,000 miles, I began experiencing transmission issues. On several occasions, the transmission would not go into second gear and left the vehicle unable to move forward unless I let off the accelerator and it shifted back into first gear. At about 96,000 miles, when placing the vehicle into Park, the Park light would flash and a growling/grinding noise is present for about 5-10 seconds. In my experience, the park light flashing is an indication that the vehicle has not shifted into the Park gear yet. On 11/25/2025, my local Ford dealer confirmed these issues, stating the vehicle had “harsh engage, shift flare 1-2 shift”. The fluid sample was dark and contained metal shavings. The Ford dealer has recommended a complete transmission replacement. The dealer stated they have seen numerous Ford Escapes/Broncos/Mavericks with my model years and mileage experience similar failures. Because the transmission lags between 1st and 2nd gear, the vehicle could be at low speeds during a lag, and may roll back during a lag, causing a collision. Additionally, it is possible that the vehicle may not be properly engaging its parking gear due to these issues, which may leave the vehicle in an unsafe condition.
Power train, Electrical system, Vehicle speed control, Nov 9, 2025
By dong my own research, I found out it was the AWD Module. It's not grounded correctly. There are multiple, long detailed forum posts on this. Here is one: [XXX] I verified my AWD drive module was indeed not getting enough power do to the grounding issue, which sends a cascade of other faults including the anti lock breaks, collision detection, driving modes, cruise control, auto hold, hill park assist. ALL are non-operational. Now my AWD module does not even show up with a OBD scanner. This should be a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Oct 20, 2025
the transmission experienced total failure. Ford repair claimed that the failure was due to the torque converter caused the failure. the car experience issues with not shifting into a higher gear at highway speeds and failure to go into neutral when going from forward to reverse.
Power train, Vehicle speed control, Other or unspecified, Oct 17, 2025
UnknownOn my dash my AWD fault warning has showed up followed by hill assist not available and traction control not available. I have looked for in formation online about it and it seems that it’s a recurring issue with 2020 Ford Escape and many others. I’ve seen that there was a customer satisfaction effective on April 9,2021 through April 30, 2022 but I have just gotten this car last year and dealer states that I am responsible for fixing a manufacturing issue. I’m not sure where my car was manufactured but my car is affected. I have about 83,600 miles and don’t seem to understand why I have to pay since in the customer satisfaction program it states that the module needs to be replaced before sale and customers that have already purchased the vehicle should have it replaced no charge to them. I’ve only just gotten this car last year February 2024 and not sure if the owner before got the notice or not but I have not received a notice stating anything about the AWD system malfunctioning. It is definitely a safety risk if I was to be driving in a snow or ice storm and my traction control stopped working; without the AWD the car is harder to accelerate and control sometimes. I haven't gotten if fixed since they want me to pay for something that they failed to make sure was working correctly. I can't afford to fix it since money is already tight but it is my only way of transportation. I have some photos of the lights/warnings and I have a document of the customer satisfaction Program from 2021.
Power train, Electrical system, Oct 8, 2025
When the interior of the car gets hot, the gear select dial will not rotate out of park. This has occurred on 5 separate occasions. Eventually the interior of the car cools down enough to shift, but that can take anywhere from minutes to hours, leaving the vehicle and its passengers stranded until the selector shifts. This same problem has been reported by several others on the Ford Escape forum.
Steering, Power train, Wheels, Oct 8, 2025
Upon starting our vehicle, we received several warning lights relating to collision control and that the AWD system had failed. This happened on a Saturday so we had to wait until Monday to bring the car in to the dealer for service. The service department told us that the diagnostic testing indicated that the AWD module and the PTU actuator motor needed to be replaced. Our vehicle is under six years and under 29,000 miles, along with being garage kept and having regular maintenance.
Fuel system, Gasoline, Power train, Engine, Oct 6, 2025
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that after refueling, the vehicle hesitated while attempting to start, with the power train warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,474.
Power train, Other or unspecified, Oct 1, 2025
On my dash my AWD fault warning has showed up followed by hill assist not available and traction control not available. I have looked for in formation online about it and it seems that it’s a recurring issue with 2020 Ford Escape and many others. I’ve seen that there was a customer satisfaction effective on April 9,2021 through April 30, 2022 but I have just gotten this car last year and dealer states that I am responsible for fixing a manufacturing issue. I’m not sure where my car was manufactured but my car is affected. I have about 83,600 miles and don’t seem to understand why I have to pay since in the customer satisfaction program it states that the module needs to be replaced before sale and customers that have already purchased the vehicle should have it replaced no charge to them. I’ve only just gotten this car last year February 2024 and not sure if the owner before got the notice or not. Since winter is starting soon I really need to get this fixed it’s a safety hazard and I’m not understanding why it is not a recall since it showed up suddenly and stopped my drive modes from working and traction that’s very important in the winter.
Power train, Sep 29, 2025
The gear shift module for my 2020 Ford Escape is detaching and sinking below where it is attached in the car. The gear shift isn't working correctly and sometimes operates as if it is in a different gear than what I shift the circular knob to be in gear for... P N R D (park, neutral, reverse, drive). Sometimes I put it into reverse but the car acts like it is in drive. This has cause some very dangerous near accidents with myself and my children in the car. The 2020 Ford Escape has been the worst car I have ever owned and is constantly falling apart. It has had over 10+ recalls since I purchased my car. I hope they will get this problem recalled before I am injured in a serious accident. I have attached pictures to show what it SHOULD look like if attached properly and what is looks like in MY BROKEN CAR.
Power train, Engine, Sep 29, 2025
It appears that either the rear differential is locked up, or the traction control system has decided to lock all tires for the same rotation. When making any turns at slow speed, the tires grind and pop on the road. If turning in grass it will rip up the grass where the turn was made. In addition, the RPMs and vehicle lurch at normal cruising speed and when accelerating. I understand this as an issue with the torque converter. When the tires locked up, it put excessive force e on this component. It was stated in a similar TSB with the exact issue. There was a lack of fluid in the rear differential when it left the factory. Determination on repair was based on an inspection of the differential fluid and its levels. The cascade of failures happened after a road trip from FL to NY, I believe the miles were around 45,000. Upon arrival, NY roads were covered in snow for the next 5 months of travel, masking the severity of a locked drive train. No recalls were out, we thought maybe we needed tires. Now at 66k miles, there is a strain on the entire drive train and tires, whenever turning, accepting, I would further speculate, that this has put excessive wear on the CV/half shafts, wheel bearings, and related components. Although there’s a system failure, No codes have been thrown. Vehicle Speed Sensors and system, and or the ABS system should have noted some kind of error. While numerous complaints have arose accross varying ford models, no recalls issued. Ford may honor some repair costs. The location and nature of the initial failing unit, the rear differential, as its not part of routine maintenance, Would lead to an increase accross all related components and systems, which would lead to vehicle failure. Possibly causing loss of life or serous physical harm.
Power train, Sep 26, 2025
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. An independent mechanic was contacted regarding the failure and the mechanic acknowledged that several other similar vehicles had experienced the same failure with the transmission. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.
Power train, Electrical system, Engine, Sep 25, 2025
On 9/15/2025, my 2020 Ford Escape SE began experiencing serious electrical and shift system issues: hard downshifting, “Shift System Fault” warning, inability to go into park, and failure to shut off without disconnecting the battery. I confirmed a related PCM recall was active and had the vehicle towed to Art Hill Ford for diagnostic and recall service. The dealership refused to perform the PCM recall, claiming my issue “didn’t match” the symptoms — despite clear electrical failure. Instead, they diagnosed a park pawl solenoid issue without scanning or physically inspecting the vehicle. I was told the issue was resolved, paid ~$1,400, and picked up the vehicle. Within 24 hours, new and dangerous transmission issues arose: harsh downshifting, loss of power, sudden high RPMs, and dashboard warnings. I became stranded in the middle of the road and had to have the car towed again. After this second visit, the dealer claimed there were metal shavings in the transmission and now says I need a full transmission replacement (~$10,000). These shavings were not reported during their first transmission disassembly — which is highly suspicious and may indicate the damage was caused during or after their service. Replacing transmission fluid on high-mileage vehicles (mine has ~132,000 miles) is known to be risky and can cause internal failure if not done carefully. My transmission had no mechanical problems prior to this visit. I now believe the dealership’s misdiagnosis, failure to perform the PCM safety recall 1st, and service caused a safety-critical failure that they are refusing to take responsibility for. I am a veteran with a pregnant wife — we depend on this vehicle. Ford corporate has not provided assistance. This situation has left me without transportation and potentially with catastrophic repair costs due to service-related damage.
Power train, Engine, Fuel/propulsion system, Sep 19, 2025
The primary component that failed is the turbocharger system, which has malfunctioned five times since October 2024. Additional failures include the catalytic converter, and there is now suspected motor damage. These components are currently in possession of the dealership and are available for inspection upon request. The safety of myself and my children was repeatedly put at risk. The first turbocharger failure left us stranded in early morning traffic, with no engine power and limited ability to exit the roadway safely. Subsequent failures occurred within 24 hours of service completion. These breakdowns created dangerous roadside conditions, especially during high-traffic hours and in areas without safe pull-off zones. The problem has been reproduced and confirmed multiple times by the dealership’s service department. Each turbocharger replacement has failed within days, and the vehicle is currently awaiting its fifth turbocharger in two months. The dealership has also confirmed damage to the catalytic converter and now suspects motor damage. The vehicle has been inspected repeatedly by the dealership, which is in contact with Ford Motor Company. However, Ford has not provided a permanent solution or acknowledged the root cause. No inspections have been conducted by police or insurance representatives at this time. Prior to second breakdown; the FordPass app displayed an oil life warning at 0%, which was reportedly reset by the service department, raising concerns about system accuracy. The vehicle has also triggered diagnostic codes P0420 (Catalyst System Efficiency Below Threshold) and P0234 (Turbocharger Overboost Condition), both of which are consistent with the mechanical failures observed. Additionally, Manufacturer Recall 25S76 was acknowledged, but when asked whether the fuel injectors had been inspected, the technician stated they would only be replaced if a fuel leak or smell was present. This reactive approach contradicts the intent of the recall.
Power train, Engine, Fuel/propulsion system, Sep 15, 2025
Powertrain control module failure causing vehicle to lose power and engine to run at 5 to 6 RPMs. and transmission not shifting properly. Vehicle is going into limp mode and will also shut down while driving but the engine stays running and the cruise does not shut off. There is not remedy for the recall that I believe is causing these issues. This has been going on for 6 month. This vehicle has been nothing but a problem.
Power train, Vehicle speed control, Service brakes, Sep 15, 2025, crash
Purchased certified vehicle from Wray Ford on 2/23/24. Car was previously leased by FMCC and still listed as a Ford Fleet Vehicle in Michigan as of 9/12/25. VIN confirms it falls under Ford safety recall 24S79, which was never performed. Vehicle experienced unintended acceleration and non-responsive braking, behaving autonomously. FordPass Connect, FMCC, and Wray Ford all confirmed it was unsafe to drive based on 38 diagnostic codes from July/August 2025. June 2025 data and other dates were blacked out. No warning lights or alerts appeared in the FordPass app prior to the crash on 8/25/25.Allstate Insurance removed the vehicle from Wray Ford without authorization, falsely claimed a $10,000 salvage offer, and altered the accident date in the online portal. Damage estimates were manipulated: initial $4,500 based on five photos, later inflated to $13,195 using the same photos. Shreve Collision’s manager confirmed no estimate was performed, contradicting Allstate’s claims. Allstate appears to be shielding Ford from liability. The vehicle is no longer in my possession, but documentation and diagnostic records are preserved. I believe Ford concealed a critical defect and suppressed diagnostic data, putting my safety and others at serious risk.I have contacted FORD and they are stalling and have misrepresented to me many things. They admitted that they can access FORDPASS CONNECT DATA remotely and their agent stated driving this vehicle is not an option. I have almost been involved in prior accidents because of hidden defect in my car. My son has audio recordings, transcripts, Ford Pass Connect Data. We believe Allstate changed the date of the accident to throw off a forensic examinator. I have proof of Allstate changing the accident date and removing documents. This is really a serious breach by Allstate and Ford. I am 80 years old, and if it was not for my son I would have never known this and my son is half owner of the car and is very concerned for my safety.
Power train, Wheels, Fuel/propulsion system, Sep 13, 2025
My car togs a lot. My tire sensors keep going out. I've smelt gas before while driving. It's very slow going up hill. I hear grinding sounds intermittently
Power train, Electrical system, Service brakes, Sep 12, 2025
Summary: Failure of AWD/transfer case control module causing loss of multiple safety and driveline functions. Vehicle is currently being repaired at Ford dealership so will have already been corrected. While driving, multiple dash warnings appeared: “Service AdvanceTrac,” “AWD Not Available,” “Hill Start Assist Not Available,” and “Drive Mode Not Available.” The vehicle lost all all-wheel-drive functionality as well as traction/stability features. Dealer diagnosed an internal failure of the AWD/transfer case control module. Safety Impact: This failure disables critical safety systems (AdvanceTrac stability control, Hill Start Assist, AWD traction). In poor weather or emergency maneuvers, loss of these systems could increase the risk of crash. Repair Estimate: Dealer quoted ~$1,070 for replacement of AWD control module (parts, labor, and programming). Concern: This is a major driveline and safety system failure at only 40,000 miles. Ford previously acknowledged AWD module defects in 2020 Escapes under Customer Satisfaction Program 21B19, which suggests this may be a broader issue that warrants investigation or recall.
Power train, Electrical system, Sep 5, 2025
There are many thousands of Ford Escape owners with this same issue. The shifter knob will not shift out of park in hot weather, sometimes taking 20 to 30 minutes for the vehicle's interior to cool sufficiently to shift into drive. Ford is ignoring this problem. I don't understand why they are looking the other way and not fixing this well-known issue.