2020 Ford Escape
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,531 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Escape model years with reports.
Of the 2020 reports, 20 involved a crash and 4 involved a fire. 28 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, softwareMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Campaign 26V123000 on NHTSA.gov
Visibility, windshield wiper/washer, motorMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Campaign 26V117000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
Campaign 25V829000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, padsOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.
Campaign 25V693000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemJul 11, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Campaign 25V467000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
EngineMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Campaign 25V345000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemMar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Campaign 25V165000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Campaign 24V954000 on NHTSA.gov
Equipment, other, labelsNov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Campaign 24V852000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Campaign 24V330000 on NHTSA.gov
EngineMay 26, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Campaign 23V380000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemNov 18, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Campaign 22V859000 on NHTSA.gov
Engine and engine coolingJul 7, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Campaign 22V484000 on NHTSA.gov
Electrical system, propulsion system, traction batteryMay 13, 2022
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
Campaign 22V331000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubricationMar 25, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Campaign 22V191000 on NHTSA.gov
Power train, driveline, driveshaftJan 15, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Campaign 21V011000 on NHTSA.gov
Electrical system, body control module/bcmOct 15, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
Campaign 20V635000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Reduced rearward visibility can increase the risk of a crash.
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Campaign 20V575000 on NHTSA.gov
Power train, automatic transmissionSep 10, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Campaign 20V550000 on NHTSA.gov
Air bags, side/windowJul 17, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Campaign 20V415000 on NHTSA.gov
Seats, front assembly, reclinerAug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Campaign 19V633000 on NHTSA.gov
Representative owner complaints: structure
605 reports, newest first. Show all
Structure, Aug 15, 2023
Drivers side door hinge has failed. Makes a cracking noise when opening and closing the door. Window will not close automatically if opened so now not able to open it anymore. Occasionally getting warnings that the door is not secure when the car is in Drive. Dealer says $2-3k to replace the door. Vehicle is 3.5 years old but only 23k miles so not covered by warranty.
Structure, Aug 14, 2023
The driver's side door makes a popping/cracking noise when opening. Check arm/hinge seems to have failed and the door is not only making noise but the door assembly is pulling apart. The window now does not go all the way down. The vehicle is available for inspection. The door does not properly open or close properly and at times has to be double checked when in the vehicle to make sure it is closed all the way. This is not safe for travel. The vehicle was brought to the dealership and they said they would have to take it to the body shop in order to inspect it. Estimate of charges for repairs is $3,000 - repair would require a new door (both panels), hinges, and paint along with labor. There were zero warnings prior to the failure. The door just makes noise (popping or cracking) when opening and closing.
Structure, Aug 13, 2023
The spot welds on the driver's door broke. This causes the door to grind when opening/closing. If left for too long, this could lead to the entire door being unusable. No one has looked at this issue other than myself.
Structure, Aug 13, 2023
My Escape has just over 41,000 miles. Very well taken care of and after sitting in a personal garage, while on vacation, I opened drivers side door and LOUD popping noise began when opening or closing. I took to dealership where I lease from and was informed door stop is broken and only way to fixe is total door replacement. This would need to be at my own cost, I REFUSE TO PAY SINCE I DID NOTHING TO IT, and I exchange in 7 months. This is freaking ridiculous. I can now not use my window and literally am anxious to use my only care to get to and from work. They need to fix!!
Structure, Aug 13, 2023
The door hinge bracket is over extending and popping when the door is opened all the way.
Structure, Aug 12, 2023
The passenger side door has become unusable. When opening it seems to fall of some sort of hinge and is hard to close so we aren’t able to use the driver side door. We took it to Ford BEFORE our warranty expired and they said it wasn’t covered. Now we see that hundreds of people has also had this happen so we know for a fact it was a “lemon” but they refuse to fix it and will cost us thousands to repair even though it’s a factory malfunction. The door is dangerous because it can fall open at any time.
Structure, Aug 11, 2023
Not reported to dealer yet but the driver door hinge welds broke and I believe the door could come off.
Structure, Aug 11, 2023
Spot welds on driver side door where the "Check Arm" attaches to the door have come loose. Unable to close the door.
Structure, Aug 11, 2023
Door welds associated with the door check stop failed. Problem is the same as SSM-50150. Ford is telling me that it’s 1800$ to repair and I am on the hook for the repair.
Structure, Aug 10, 2023
Driver door is creaking and not wanting to close all the way
Structure, Aug 10, 2023
The driver door started making a popping/creaking sound when I opened and closed it. The sound was quiet at first, like I wasn't even sure I heard it right, then it got really loud and stopped altogether and my window wouldn't roll down properly. The sound only lasted a week or two fron when it started to when it stopped. I took it to the Ford dealership where I bought it, and they told me the door check became UNWELDED inside the door.
Structure, Aug 10, 2023
The contact owns a 2020 Ford Escape. The contact stated that while attempting to exit the vehicle from the driver's side, the door made an abnormal sound and was difficult to open. The vehicle was taken to the dealer, who determined a structural failure of the door well. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 56,000.
Structure, Aug 10, 2023
The contact owns a 2020 Ford Escape. The contact stated while opening the driver's side door, he heard an abnormal popping sound. The contact stated that the popping sound was intermittent at first but had become a recurring failure. Additionally, the driver's side window failed to open and close normally. The contact observed four missing spot welds on the door hinge. The contact also stated that the passenger’s side door had started making the popping sound while opening the door. There were several spot welds missing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver's side door needed to be replaced, but at the owner’s expense. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23013 (Structure). The failure mileage was approximately 61,000.
Structure, Aug 8, 2023
My driver door hinge has come apart from door due to welding, which has impacted my window from going down and although i lock the doors they are still able to come unlock by pulling door handle which leaves my car vunerable to vandelism or theft. i made an appointment and got the first date available. My vehicle is a lease and out of warranty although I paid for extra miles and after showing them all the data from NHTSA they want me to pay $450-$500 and be without a vehicle for a minimum of 4 days with a max of 5 without a loaner and for me to pay for a rental car on top of paying monthly note along with repair and rental which already has inflated rates. They need to fix and have a recall. This is dangerous and can be costly considering your car door is unlock in the "lock position".
Structure, Aug 8, 2023
Driver side door is making a clanking noise when opening and closing. I also had difficulty closing and keeping the door closed. The window will not open more than 6 inches. Door hinge or door stop on the interior of the door has some welding part that my mechanic says has broken within the door's frame. He identifies this as a manufacturing problem, not something my mechanic will attempt to fix.
Structure, Aug 7, 2023
The door limiter is ripped free of its mounting [inside the door] and makes keeping the door closed and/or opening it impossible at times. In addition, the broken pieces in the door damaged the window regulator, making egress through the window equally impossible. Our safety is put at risk due to the possibility of the door opening while driving as well as the safety of oncoming traffic. Both Ford dealer and independent body shop confirmed that they have seen this problem on many other Ford vehicles, and the only remedy is a complete door replacement. Prior to door failure, there was a lot of creaking and difficulty closing the door. When we first bought the car [new], the door was not closing correctly, and the dealer claimed that the weatherstripping was the issue. Now that the car is OUT of warranty, Dealer mechanic confirmed this door limiter breaking from the spot welds is a common occurance, yet not yet under recall for my VIN number.
Structure, Aug 6, 2023
Driver's door hinge limit opening check-arm mechanism failure. First awareness when popping noise occurred when opening and closing the door. Internet search found this and related hinge failure experiences by many other Escape owners. The factory welds attaching the mechanism housing to the interior of the door body are failing. Ford has not made a recall. While this is a primary vehicle function, our car is slightly out of warranty and the Indianapolis Skillman Ford dealer offered no help after presenting the vehicle in-person as soon as the problem occurred. Our check arm has not completely failed. Complete failure reports include interference with power window operation and inability to safely open and close the door. We contacted Ford Motor Company direct; the person on the phone checked and said there was no recall and no assistance due to our vehicle being past warranty but they did create a case#: SSM 51553.
Structure, Other or unspecified, Aug 5, 2023
The left front drivers door is difficult to open and close due to broken factory spot welds on the door where it attaches to a factory mechanism. This causes the door to make a popping sound and makes it periodically difficult to both open and securely close the door.
Structure, Aug 3, 2023
Door welds have broken and door arm is not attached to door any longer. Door has been inspected by Ford and are unwilling to fix due to it being weeks out of warranty.
Structure, Aug 2, 2023
Door mechanical issue could become a future safety issue where failed/poor spot welds on a doors check arm bracket could cause the door to swing too far when opened or it could open while driving because of the spot weld failure. Current popping sound when opening and closing the door indicates spot welds on the check arm bracket, internal to the door, have failed, making the door difficult to open and close. A secondary failure is the inability to open and close the window.
Structure, Other or unspecified, Aug 2, 2023
My front drivers door started squeaking and yesterday it started making this crunching noise. I noticed that I have three holes on the inside front door panel where the hinges are. I was told by a mechanic that the door check arm on the interior of the door the weld did not hold and that was the noise I was hearing it braking. I can not open my door all the way and it gets stuck open sometimes. I called Ford and because my car is 2800 miles over warranty they will do nothing. Upon investigation I have found you have an investigation into this problem SSM 50150. I have a Ford 2020 Escape. How is it that the weld on a 3 year old car breaks? I have not had it repaired because of the cost involved. I feel this should be escalated to a recall.
Structure, Aug 2, 2023
Driver’s door started to make a loud popping sound. Found that weld spots on the door had failed. Local dealer removed the door check so now the sound is gone but need to be careful opening door in the wind. They have quoted $2,235 to replace the door! Already charged me $52 to remove the door check. I don’t feel safe driving this car being unsure if the door will stay latched. I hope there is a recall by Ford to fix this problem.
Structure, Aug 1, 2023
The welding spots on the fort broke off.
Structure, Jul 31, 2023
My drivers side door makes a creaking noise and window doesn’t roll down
Structure, Jul 31, 2023
The component or system that is failing/malfunctioning is the opening and closing of the driver side door. Yes, it is available for inspection upon request. My safety/the safety of others are put at risk should the door opens during driving or at any time without a physical being opening it. No, the problem hasn’t been reproduced or confirmed by a dealer or independent service center not to my knowledge. The vehicle or component has not been inspected by the manufacturer, police, or insurance representatives but has been inspected by myself and others. No, there was not any warning lamps, or messages of the problem prior to the failure. However, there was other symptoms which included a mild sounding popping noise coming from the driver door when opening it to enter and exit the vehicle. This first appeared about two days prior to the component or system complete failure/malfunction.