2020 Ford Escape
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,531 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Escape model years with reports.
Of the 2020 reports, 20 involved a crash and 4 involved a fire. 28 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, softwareMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Campaign 26V123000 on NHTSA.gov
Visibility, windshield wiper/washer, motorMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Campaign 26V117000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
Campaign 25V829000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, padsOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.
Campaign 25V693000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemJul 11, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Campaign 25V467000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
EngineMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Campaign 25V345000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemMar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Campaign 25V165000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Campaign 24V954000 on NHTSA.gov
Equipment, other, labelsNov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Campaign 24V852000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Campaign 24V330000 on NHTSA.gov
EngineMay 26, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Campaign 23V380000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemNov 18, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Campaign 22V859000 on NHTSA.gov
Engine and engine coolingJul 7, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Campaign 22V484000 on NHTSA.gov
Electrical system, propulsion system, traction batteryMay 13, 2022
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
Campaign 22V331000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubricationMar 25, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Campaign 22V191000 on NHTSA.gov
Power train, driveline, driveshaftJan 15, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Campaign 21V011000 on NHTSA.gov
Electrical system, body control module/bcmOct 15, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
Campaign 20V635000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Reduced rearward visibility can increase the risk of a crash.
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Campaign 20V575000 on NHTSA.gov
Power train, automatic transmissionSep 10, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Campaign 20V550000 on NHTSA.gov
Air bags, side/windowJul 17, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Campaign 20V415000 on NHTSA.gov
Seats, front assembly, reclinerAug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Campaign 19V633000 on NHTSA.gov
Representative owner complaints: structure
605 reports, newest first. Show all
Structure, Nov 30, 2025
Driver door broke off the hinges and is inoperable The door almost slammed on my child’s hand No warnings
Structure, Nov 27, 2025
Drivers door check makes loud popping sounds , hard to open door .
Structure, Nov 23, 2025
My front driver door started making a loud noise. And every time I would open and close the door I would get resistance. Until it really didn’t want to open or close anymore. It even started to affect my window. It wouldn’t roll down anymore.
Structure, Oct 21, 2025
The contact owns a 2020 Ford Escape. The contact received notification of Customer Satisfaction Program number: 23B56. However, the part to do the recall repair was not yet available. The contact stated that the driver’s side door made an abnormal sound while opening or closing. The vehicle was taken to the dealer, where the door was removed and inspected. The contact was informed that the welds had failed, and the door needed to be replaced. The vehicle was not repaired. The door was ordered. The contact stated that since the removal of the door, the window failed to roll down as needed; however, the sound persisted. The door failed to open all the way. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 59,000.
Structure, Other or unspecified, Visibility/wiper, Oct 7, 2025
In my Ford 2020 Escape Hybrid Titanium AWD car, Sunroof shade got misaligned and not closing anymore, resulting in more heat flowing into the car creating impacts inside. Also, as per others comments and online forums, there is a chance that this shade would fall on the passengers during the drive if not taken care quickly, resulting in injuries in adults and deaths in infants. Reached to a Ford dealership to fix this issue and its costing me close to $3000. As its a design flaw from Ford, I request Ford to do a fix for free of charge or recall and fix it for their customers and address their safety concerns immediately. Appreciate your looking into this matter.
Structure, Other or unspecified, Oct 2, 2025
In August 2025, the plastic cover in between the two pieces of glass on the panoramic sunroof unknowingly fell off when the shade liner was closed due to ineffective glue/sticky tabs that failed to keep the plastic cover on safely. When I went to open the liner, the plastic cover got trapped in the shade/roller housing, broke, and then the shade got completely sucked up into the housing where I can’t get it back out. Quotes to fix this range in the thousands of dollars due to the intensive labor replacing the shade requires. I have seen this happen to multiple owners, especially on the 2020 model. There is a video on YouTube describing this issue with over 6,000 views. Many in the comments also describe having their shade roller being completely damaged and spending thousands of dollars to fix it. There was no warning that the plastic cover was failing to hold up and no alert once it has fallen off. There was no safety mechanism in place to prevent the shade from being rolled.
Structure, Sep 24, 2025
I’m hearing a popping or snapping noise when I open and close my drivers side door. I also noticed a leak on the right upper side of the engine.
Structure, Sep 19, 2025
The driver's side door started making loud cracking noises when opening and closing
Structure, Sep 8, 2025
The contact owns a 2020 Ford Escape. The contact stated that after long-distance driving, there was water dripping from the bottom of the steering wheel onto the accelerator pedal. The contact stated that due to the failure, the foot on the accelerator pedal would slip off while driving. The vehicle was taken to the dealer, where it was purchased and an unknown repair was performed; however, the failure reoccurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 70,089
Structure, Aug 29, 2025
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's side door, there was an abnormal popping sound coming from the door. The contact became aware that the top spot weld had fractured, and the middle and lower spot welds were loose. The contact stated that the driver’s door window was only able to roll down 1/3 of the way. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the driver’s side door hinges needed to be replaced. The passenger’s side door was also inspected, and it was determined that the hinges had started to loosen and needed to be reinforced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 73,000.
Structure, Aug 17, 2025
Rear left window unable to go up or down. Ended up taking inside of door apart, putting it back on track and continue to go off track
Structure, Aug 7, 2025
The contact owns a 2020 Ford Escape. The contact stated that the driver’s side front door made a popping sound whenever the door was left in certain positions while open. The vehicle was taken to a certified mechanic, who diagnosed a possible issue with the welding. The vehicle was taken to a body shop, which inspected the door and diagnosed that the spot welds had fractured on the door check hinge. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Structure, Visibility, Aug 4, 2025
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and opening the sunroof, the interior sunshade was opened, but the sunshade failed to close as intended and remained stuck open. The vehicle was diagnosed by a Ford mechanic, who informed the contact that the sunshade sealant had deteriorated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000.
Structure, Other or unspecified, Fuel/propulsion system, Jul 21, 2025
I am the owner of a 2020 Ford Escape experiencing two serious issues: 1.My vehicle is exhibiting the exact symptoms outlined in Ford CSP 23B56—specifically, the failure of the driver-side door check-arm welds. The door produces loud popping noises, feels unstable when opening/closing, and has visible signs of structural stress. Despite this, my VIN has been deemed ineligible for the program. Given that the issue matches the failure described in CSP 23B56, I am requesting a re-evaluation of my VIN’s coverage and a formal inspection under this program. 2.My vehicle is also subject to NHTSA Recall 25V467 / Ford Recall 25S76, concerning the potential for a cracked fuel injector leading to fuel accumulation on top of the engine—a serious fire hazard. According to NHTSA, there is currently no remedy available. This adds another layer of safety concern, particularly considering the compounding risks and Ford’s delay in delivering a fix. Between the structural door failure and a pending recall involving potential engine fires, I am deeply concerned about the safety and reliability of my vehicle. I am asking that my concerns be formally investigated and that Ford take appropriate responsibility for repairs, reimbursement (if applicable), or an expanded VIN inclusion under the CSP.
Structure, Other or unspecified, Jul 21, 2025
The trim piece located between the sunroof and moonroof is secured only with double-sided tape, which is inadequate. As a result, the trim becomes detached and falls onto the sunroof shade. This causes the shade to come off its track, leading to sagging or complete detachment. When this occurs, the shade obstructs the driver’s rear visibility, presenting a potential safety hazard
Structure, Jul 19, 2025
Front passenger side door is making a popping noise upon opening and closing. The door is difficult to close. This problem occurred suddenly. I am taking the car to the dealership.
Structure, Jul 17, 2025
The headliner has come loose and is drooping. So when I open it my back window is covered completely and I can’t see behind me in my windshield mirror. I think this is a big safety hazard.
Structure, Jul 6, 2025
My door start making a crunching noise i looked it up on YouTube and learned its called the door check bracket it looks like the dealership i bought it off put rivets in to band aid it up the window won't go down either very upset about this situation as it is my first purchase from a dealership
Structure, Jun 29, 2025
Door Hing has a bad weld and causes a loud noise and resistance when closing the Driver's door.
Structure, Other or unspecified, Visibility/wiper, Jun 26, 2025
Inner shade visor for sun roof has become detached from rail mechanism, causing material to sag and bunch up and get stuck when retracting sunroof. Visibility issues caused could cause safety hazard.
Structure, Jun 22, 2025
Driver door popping and not closing. Brought car in and check is broken inside of door.
Structure, Jun 16, 2025
Dislodged Door Check NHTSA Action #PE23013 All 6 rivets broke off when the wind caught the door. The door was uncontrolled by opening it and would fly open and stress the hinges. The door check fell into the door therefore I couldn't open my window. I had a body shop repair the problem for $1476.12. I was unaware of the service bulletin. There was no recall. It was not inspected by authorities. No warning lamps were available for this problem. I did have my Ford dealership inspect it after the repair on May 21, 2025
Structure, May 30, 2025
Driver door issue. Loud popping when opening and closing door.
Structure, Other or unspecified, May 27, 2025
Inside driver door rivets broke preventing door closing and latch is flopping inside door
Structure, May 18, 2025
Door check Bracket Getting Stuck and Don't Close